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Birmingham, West Midlands (Hybrid)
£27,000 per year
Full-time
Contract (12 Months)
Job description

Our Midlands team has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £60m to good causes throughout the area.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there is 1 Senior Grant Making Manager, 8 Funding Managers and 26 Funding Officers.

Reporting to the Senior Head of Regional Funding, you will work on a hybrid basis, working both remotely and spending some of your time in the Birmingham office (located near Five Ways). There will also be some occasional travel to other locations across the region throughout the year.

Organising will be at the heart of your role, and you will be in regular contact with the team across the region. The key duties of the role include:

  • Supporting the Senior Head of Regional Funding, Senior Grant Making Manager, Funding Managers and their teams.
  • Administration of our grant-making database using Salesforce.
  • Diary management for the Senior Head of Regional Funding and Senior Grant Making Manager.
  • Organising, supporting and minuting a range of regular online and face-to-face meetings.
  • Responding to customer enquiries made to the region.
  • Supporting teams with stakeholder engagement.
  • General administrative and facilities support. 

Interview Details:

  • Date: 7th & 8th January
  • Format: In-Person
  • Location: Hybrid, flexible working, Birmingham based, with an expectation to be in the office around 1 day every 2 weeks.

We will be hosting a briefing session about the role on: Wednesday 3rd December 2025, 13:00 – 13:45 pm. To register or ask any questions about the recruitment process, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential:

  • Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.
  • Excellent customer service skills, with experience of working in a customer-facing role.
  • Excellent verbal and written communication skills, with the ability to work with senior stakeholders.
  • Ability to work within a team but to also work independently, using your own initiative.
  • Good IT skills (including Microsoft Office) with an ability to work across a variety of systems and platforms, interpreting financial information, arranging meetings and booking travel.

Desirable:

  • Ability to handle sensitive information with discretion and sensitivity.
  • Previous voluntary or work experience in the charitable sector.
  • ​Diary management experience

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

Application resources
Posted by
The National Lottery Community Fund View profile Organisation type Non Charity Employer Company size 501 - 1000

It starts with community.

Posted on: 26 November 2025
Closing date: 10 December 2025 at 23:30
Job ref: ENG - 382
Tags: Administration, Communications, Customer Service, Customer support, Data Entry, Events / Activities

The client requests no contact from agencies or media sales.