Executive support manager jobs
Who are we?
Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients
Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families
Key duties and reponsibilities:
Management Role
· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.
· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.
· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.
· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.
· Act as main point of external contact and manage that contact as appropriate.
· Take purchasing decisions within the defined responsibility of the position.
· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.
· Explore business opportunities as appropriate.
· Identify risk, consult with other officers and recommend action for Board decision.
· Finalise move to paperless operation.
Administrative Duties
· Arrange Trustee Board Meetings.
· Manage Membership Database.
· Administer Membership Renewals.
· Register & acknowledge new memberships.
· Handle resignations, deaths and other membership issues with appropriate respect.
· Acknowledge Donations.
· Administer Gift Aid claim with Treasurer.
For the full job description and further information, please refer to the attachement below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive and experienced Temporary HR Advisor to support our dynamic and growing organisation. This is an exciting opportunity to join a charity making a genuine impact on the lives of people living with allergic conditions.
In this role, you will play a key part in strengthening our HR foundations during a period of growth and change. Your primary focus will be:
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Recruitment: Managing end-to-end recruitment processes, from drafting job descriptions and advertising roles to shortlisting, interviewing, and onboarding new team members. You’ll ensure an excellent candidate experience and help us attract passionate, talented individuals who share our mission.
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Policy Review: Conducting a comprehensive review of our HR policies and procedures to ensure they are compliant, up-to-date, and aligned with best practice. You’ll work closely with senior managers to recommend updates and support the embedding of refreshed policies across the organisation.
About you:
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You are CIPD-qualified (or equivalent) and have solid experience in recruitment and policy development.
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You have a strong understanding of current UK employment legislation.
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You are highly organised, with excellent communication and relationship-building skills.
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You are confident working independently and can manage multiple priorities effectively.
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Experience within the charity sector would be an advantage, but is not essential.
At Allergy UK, we pride ourselves on creating a positive, inclusive, and supportive working environment. This is your chance to contribute to an organisation that’s transforming awareness, understanding, and care for millions of people across the UK.
Ready to bring your expertise to a cause that matters?
Apply now and join us in making a lasting difference.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Individual Giving Manager
Annual Salary - £29,000-£33,000
Weekly Hours - 35 hours (full time)
Reporting To - Head of Fundraising
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work.
You’ll Be Great If...
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Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters.
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Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back.
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Can confidently juggle multiple projects with great attention to detail and top-notch time management.
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Are a natural communicator, able to tailor your message to any audience — from donors to internal teams.
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Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vision: Christ In Youth's (CIY) heart is to call young people to Christ and into a life of Kingdom Work through His Church across Europe.
Project-Y is a new outworking of our vision where we plan to place youth workers in local churches all over Ireland. We aim to help young people across Ireland have easy access to a Christian faith forming community. Rolling out Project-Y takes significant time and financial investment, especially as we are providing seed funding for placing youth workers, alongside intensive support when they are palced in churches.
Job Title: Project-Y Campaign Manager
Location: CIY Europe Office, 139 Ravenhill Road, Belfast Northern Ireland
Reports to: CIY European Director
Position Type: 12-month fixed term contract
Full-time or Part-time position (Part-time applications will be considered for a minimum of three days/week.)
This summer we have a unique opportunity to platform the story of Project-Y in the USA. We need someone to take a leading role in the management and delivery of this incredibly exciting fundraising campaign. This will give us access to approximately 73,000 young people and leaders across 900+ individual churches. This is an unprecedented exposure to potential supporters, partners, and donors.
With your skill base and expertise, could you help us to maximise this opportunity?
The Campaign Manager will drive and catalyse the support base required to propel Project-Y forward. We know this opportunity offers a concentrated pipeline to financial sustainability, both in regard to immediate one-off donations, but also longer-term multi-year support.
We have the front facing ask of the campaign in place. However, the missing piece is someone to manage and utilise the best systems and communication techniques to make sure the back-end processing of the campaign is smooth and seemless. The Campaign Manager will be responsible for donor stewardship, supporter segmentation, ongoing communication, optimising databases processes and increasing engagement to ensure the long-term sustainability of the program.
The Campaign Manager will have excellent expereince in donor management, skilled in automated and relational communications, and ideally is passionate about youth ministry. Someone who understands church partnerships, and excels in campaign management and especially the execution.
Key Responsibilities:
• Build and manage communications for this campaign Develop appropriate donor communication strategy and suitable platform engagement for each of the three calls of action: young people, leaders and churches.
- Organise segment-based communications to keep supporters and those interested with the campaign informed and engaged.
- Implement a systematic donor stewardship plan, ensuring timely acknowledgment of gifts, personalised appreciation, and impact reporting to reinforce the value of their contributions.
- Gather and share stories of young people, churches, and youth leaders impacted by Project-Y.
- Segment churches into Major, Mid-Level, and General categories based on their giving capacity and engagement level.
- Develop a tiered engagement structure that aligns with these segments, providing churches of all sizes with meaningful opportunities to contribute while offering deeper engagement and exclusive experiences to those with the highest giving capacity.
• Ongoing Data Management
- Ensure accurate capturing of data
- Develop data analysis to ensure success of this campaign and enable effective foundations for ongoing fundraising
- Ensure systems are GDPR complaint
• Effective administrative systems
- Ensure effective administrative systems are in place with regular evaluation
- Establish automated communication as appropriate
- Ensure ongoing effective communication with donors
- Ensure giving platforms and donations are seamlessly integrated
• Ongoing relationship building
- Encourage churches to transition from one-time gifts to sustained annual support by positioning Project-Y as a vital part of their mission budget and demonstrating long-term impact.
- Schedule and facilitate meetings between large churches and CIY’s European Director when appropriate.
- Plan and coordinate site visits for large supporting churches to witness first-hand the impact of Project-Y.
- Set up post campaign systems and priorities.
Qualifications & Skills:
• Experience in donor stewardship and fundraising.
• Significant leadership experience in campaign management preferred.
• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.
• Significant experience of database management (CIY use HubSpot), data compliance (GDPR), and advanced Excel capabilities.
• Excellent written and verbal communication skills.
• Ability to develop and execute relationship-building strategies.
• Strong organisational skills, attention to detail and ability to use initiative.
• Passion for youth ministry and CIY’s mission.
Miscellaneous:
• Salary: depending on qualifications and experience, the starting salary will be between £40,000 to £45,000 pro rata, per annum.
• Work-related expenses will be reimbursed monthly on a receipted basis. A mileage allowance will be paid for travel expenses.
• Holidays: You are entitled to 25 days per annum and ten statutory holidays, pro rata.
• This work may require some evening and weekend work. These sessions will be considered part of your working hours, where extra time is required, TOIL will be accrued and redeemed at a later stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be responsible for project managing the expansion of our service in Scotland and for establishing a new service in Wales. Thereafter, you will be responsible for planning, coordinating, and managing the delivery of the programmes. The role also comes with additional responsibilities for supporting the overall management and coordination of all the services delivered by the Justice Services Department.
Interested? Want to know more about the Charity? check out our website.
Eager to know more about the role? Have a look at the Job Description attached.
What’s in it for you? check out our benefits on the ‘Work With Us’ page on our website.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 6 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Manager
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.
This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.
The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.
#Legacy_and_In_Memory_Manager #Legacy #Supporter_Journey #Gifts_and_wills #In_Memory #Legacy
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
RSPCA Woodside – Head of Income Generation
Salary: £50,000 per annum.
Contract: Permanent, full time hours.
Location: Leicester, two days per week in the office, with flexibility.
The RSPCA Woodside Animal Centre is seeking a Head of Income Generation to provide expertise, leadership, vision and guidance to drive forward the strategic direction of their Income Generation programme.
Founded in 1881, RSPCA Leicestershire Branch has been helping animals in need for over one hundred years. From 1975 the charity has been based at Woodside Animal Centre in Leicester and provides vital care to animals in need across Leicestershire, Peterborough and Rutland, alongside educating the public about animal welfare.
This role will be responsible for developing and implementing a comprehensive Income Generation strategy for RSPCA Woodside and is an exciting opportunity for a fundraising leader, with the support of the CEO, to make the role their own in a post with scope and opportunities for career progression. The successful candidate will be responsible for identifying, researching and pursuing new opportunities for fundraising and revenue generation. The post will set and achieve ambitious income targets across multiple income streams, including corporate sponsorships, major donors, trusts and grants, and digital fundraising initiatives. It will also lead on growing the individual giving, legacy giving, and major donor programmes.
Candidates will have a proven track record in leading successful fundraising or income generation strategies, as well as a strong background in managing diverse income streams, including individual giving, corporate partnerships, trusts and grant applications. You will have exceptional leadership skills and have a creative approach, with the ability to inspire the Income Generation team, fostering a culture of innovation, collaboration and high performance.
Commercial acumen with experience in identifying and developing revenue-generating opportunities will be combined with outstanding communication and interpersonal skills for engaging donors, partners, and stakeholders.
Finally you will be a strategic thinker and will relish working in an environment where no one day will be the same.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 19th May, 9.00am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Warehouse Operations Manager (Donations)
Dual site - Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Deputy Warehouse Operations Manager (Donations) you will be responsible for stock control and stock movement between our Donation Centre and Warehouse and organising deliveries for van drivers to take stock to our shops. This should all be done in accordance with all health and safety regulations. The sorting of donations quickly and efficiently is a fundamental part of this role, and it is expected that a significant proportion of working time will be spent doing this.
Reporting to the Warehouse Operations Manager (Donations) you will support the management of the volunteer team; the organisation of the weekly logistics, communication to the retail teams regarding their deliveries, and ensuring that any requests for specific stock or returns are well managed.
Specifically, you will:
- Lead the team of employees and volunteers to quickly and efficiently sort donated stock.
- Be responsible for ensuring that donated stock is stored appropriately and safely.
- Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity.
- Support the Warehouse Operations Manager (Donations) in managing the daily running of the Donation Centre and warehouse, maintaining policies and procedures.
- Be responsible for planning and administering the weekly logistics, to ensure stock is collected and delivered to the network of shops, and to plan for collections from donors’ homes.
- Support the management of the volunteer rota on a weekly basis to ensure that both the Donation Centre and warehouse are fully operational during opening hours, and minimise lone working.
- Support the management of Donation Centre and warehouse volunteers: This will include recruiting, inducting, managing, motivating, and training to ensure a positive working environment.
- Play an active role as the Duty Manager for the building that you are in, in line with the expectations and requirements of the Business Continuity Plan, and run the site in line with brand standards, and the applicable charity policies and procedures.
About You
To be considered for this role, you will need:
- To be trained as a First Aider and Fire Marshal.
- To be ideally educated to GCSE level or equivalent.
- To have experience of managing people and volunteers including recruitment and development.
- To have previous experience in a warehouse or distribution role, ideally within a retail or charity environment.
- To have commercial awareness to help build and drive sales coupled with the determination and motivation to help build and drive our retail distribution network.
- To have knowledge and experience of effective stock rotation and management.
- To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
- To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
- To be able to react to quickly changing dynamics and flexibility.
- To have excellent communication and interpersonal skills. Strong leadership skills with the ability to coach, develop and nurture talent.
- To be able to work on-site in our Yorkshire Cancer Research Centre, Hornbeam Park, Harrogate and Manse Lane, Knaresborough.
- A willingness and ability to travel across the Yorkshire region as required.
- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
- A check on your employment history, by seeking 2 references
- A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
- A DBS check at an enhanced with childrens’ barred list level due to the requirement to supervise and train Donation Centre volunteers between the ages of 14 – 18 years old.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 09 May 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Purpose of the Job
Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.
Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.
This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.
Job Description
Strategy and planning
- Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
- Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
- Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.
Risk management and compliance
- Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
- Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
- Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
- Assess requests made in relation to GDPR.
People management and development
- Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
- Supervise the work of paid staff and volunteers
- Maintain and develop standards of service delivery.
- Advise the Head of Advice on staffing and service-related issues.
- Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
- Ensure that the service area and projects are adequately resourced.
- Ensure recruitment and selection of paid staff and volunteers as appropriate.
- Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
- Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
- Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
- Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
- Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
- Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
- Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.
Operational performance management
- Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
- In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients.
- Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
- Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
- Maintain and develop standards of service delivery.
- Take part in internal consistency exercises at least quarterly.
- Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
- Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
- Provide technical support and act as consultant to the advisers.
- Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
- Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate.
- Ensuring that appropriate data protection procedures are in place and are followed by all workers.
- Lead on safeguarding and gender violence issues in accordance with policies.
Other duties and responsibilities
- Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.
Stakeholder Engagement
- Collaborate with management and other departments to align quality standards with organisational goals.
- Engage with external partners and regulators to ensure compliance with industry standards and share best practices.
Reporting and Analysis
- Prepare and present reports on advice quality metrics to management and stakeholders.
- Utilise data to identify trends, risks, and opportunities for improvement.
Confidentiality and safeguarding
- Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
- Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
- Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.
Research and Campaigns
- Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys
Person Specification | What you need to do this job
Essential Criteria
- Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
- Ability to plan and manage projects.
- Commitment to continuing professional development.
- Experience of monitoring and maintaining service delivery against agreed targets.
- Ability to plan and prioritise own time and work and work of others in a pressured environment.
- Experience of analysing information to produce reports.
- Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
- Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
- Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
- Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports.
Desired Criteria
- Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
- Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
- Experience of supporting change.
- Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
- Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
- Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Experience in managing budgets.
- Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
- Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
- Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
- Access to own transport and able to work at any service location in the Bureau’s area of operation as required.
Application Process:
To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.
If you do not complete a full supporting statement in the requested format, your application may be rejected.
Addressing each point of the person specification
This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile. Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification. It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities.
Please provide one example for each requirement. You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words.
A useful guide might be S.T.A.R:
- Specific – give a specific example
- Task – briefly describe the task/objective/problem
- Action – tell us what you did
- Results – describe what results were achieved
Please provide recent work examples wherever possible. However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
The closing date is Friday 2nd May 2025, 6pm
Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.
Our selection process consists of three stages:
- Stage 1 – Telephone Interview:
Initial interviews will take place via telephone on Thursday 15th May 2025.
- Stage 2 – Formal Interview (In-Person):
Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview on Monday 19th May 2025.
- Stage 3 – Practical Activity & Final Q&A:
Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final questions.
Please note that Stages 2 and 3 will take place on the same day.
To help people solve their problems by providing options.
The client requests no contact from agencies or media sales.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
This is a terrific opportunity to take a lead grants and community role in a young organisation that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent grants and community manager.
H&F Giving is now poised for accelerated growth, and we have ambitious plans to significantly grow our work across the borough in the coming years. Key activities in the short term will include the management and delivery of grants administration and monitoring for a range of funds at H&F Giving including the planned launch of a new fund later this year.
You will also network in the community supporting our community partners and play a key role in developing our impact reporting and helping communicate the impact of our community partners to support our communications, fundraising and partnerships work, and raise the profile of our community partners.
Key responsibilities
· To be the lead Grants & Community Manager at H&F Giving and be well networked within the borough, developing our community stakeholders network and managing a range of key grant management projects to build a strong and connected community
· To be responsible for all grant administration and grant processes from end-to-end from opening grant programmes, reviewing/assessing processes and panel management to decisions made and reporting and evaluation
· To produce impact reports on grant rounds and gather stories from community partners to help drive H&F Giving’s communications, fundraising and partnerships work, and raise the profile of our community partners
Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you.
H&F Giving is the go-to organisation for funders and donors to understand and meet the needs of local people.


The client requests no contact from agencies or media sales.
Senior Manager (Humberside Women's Centres)
PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter
The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Salary: £39,375 - £40,425
Location: Hull
Hours: 37 hours full-time
Closing Date: 9.00am, 19th May 2025
Interview Date: 4th June 2025
Together Women is looking for an outstanding Senior Manager to lead our Humberside team, and to manage our busy and vibrant Women’s Centre in Hull City Centre, as well as our hubs across Bridlington, Beverley and Goole.
About Us
Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our Women Centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change.
Women become involved in the Criminal Justice System for a complex range of reasons. In our gender-specific centres, we provide holistic support to women by women, to overcome challenges and address needs. We support women build upon their strengths and work through any barriers that are preventing them from progressing and achieving their potential.
Role summary
As Senior Manager for Humberside Women’s Centres you will play a pivotal role in leading and managing our centres and contract delivery in Humberside. Working closely with the Director of Services and supported by a senior key worker your focus will be on providing high quality, trauma-responsive support to women with experience of, or at risk of entering the criminal justice system.
You will lead on managing and delivering our contracts across Humberside to ensure our operational and strategic objectives are met. You will also focus on building excellent relationships with funders and key partners and identifying new partnership and advocacy opportunities.
Supported by a Senior Key Worker, your responsibilities will encompass the day-to-day management of our Women's Centres and contract delivery partners across various locations, including our Hull Women’s Centre, our Hubs in Goole, Beverley, and Bridlington, as well as partnerships in Grimsby and Scunthorpe.
Managing a team of Key Workers, you will be responsible for ensuring women and girls receive an exceptional service from within a safe, trauma-responsive, women-only spaces. Working alongside our statutory and non-statutory partners in Criminal Justice and Health and Social Care, you will ensure the continued strategic development of the Women’s Centre and represent Together Women at local and regional level.
Your responsibilities will also include identifying and pursuing new funding opportunities, and ensuring the continuity of existing services through effective contract management. As a forward-thinking individual, you will contribute to the wider strategic direction of the organisation as part of the senior management team, which will entail submitting high-quality monitoring reports to funders, line and team management, and contributing to the ongoing development of the vision, mission and values of Together Women.
Key accountabilities
Humberside service delivery
· Provide strategic and operational management for Together Women’s services across Humberside, including our Hull Centre and our Goole, Beverley and Bridlington Hubs.
· Lead on the planning, implementation, and evaluation of our work across Humberside, and embed Together Women’s values across everything we do.
· Ensure all TW policies and procedures, including safeguarding are implemented, overseeing appropriate staff training and support.
People management
· Effectively manage a dispersed team, promoting collaboration, cohesion and consistency in delivery and approach, and promote a great workplace culture.
· Line manage direct reports, ensuring all staff receive regular support, supervision and performance review, case management support, and training and development.
· Effectively manage staff resourcing, ensuring we have a fully staffed team with the skills and competencies to provide high quality, trauma-informed services.
· Develop great working relationships across the organisation and build an open, inclusive and collaborative senior management culture.
Contracts and partnerships
· Lead and manage our statutory and non-statutory contract delivery partners.
· Oversee effective performance management of services; identifying risks, monitoring targets, assessing delivery standards, and ensuring requirements and quality standards are met.
· Lead, manage and develop effective service governance, quality assurance and auditing systems.
· Establish, build and maintain strong relationships with external partners including commissioners, funders, delivery partners and wider stakeholders
· Oversee systems and processes for obtaining feedback from stakeholders, including service users, in order to inform and improve service delivery
Financials and reporting
· Manage the operational budget, ensuring services operate within budgets and any variations are identified and reviewed
· Prepare and present accurate, timely reports to internal and external stakeholders as required.
· Identify relevant funding opportunities and prepare funding applications in collaboration with the leadership team, to support long-term sustainability of our services.
· Lead on development, implementation and management of our monitoring and evaluation systems and processes, to evidence the need, reach and impact of our work.
Additional Accountabilities
· Support and embody the mission, ethos and values of Together Women.
· Deputise for the Senior Leadership Team as required, both internally and externally.
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
· Maintain and improve competencies through continuous professional development.
· Abide by all organisational policies, codes of conduct and practices.
· Support and promote inclusion, diversity and equality of opportunity in the workplace.
Role Requirements
Experience
· Leading, motivating and managing effective and successful teams (preferably in service delivery in the charity, voluntary or public sector).
· Management of contracts and maintaining great relationships with contract providers.
· Delivering monitoring & evaluation systems and auditing service quality and performance.
Involvement of customers or services users in development, delivery and evaluation of services.
· Developing and implementing best practice and strategies on equity, diversity and inclusion.
Skills and Abilities – Essential
· Excellent spoken and written communication skills.
· Excellent influencing, relationship-building and negotiation skills.
· Strategic planning and the ability to translate strategy into tangible plans and achievable goals.
· Ability to lead and manage a team of managers operating across dispersed locations.
· Solution-focused approach, and able to make effective, timely and considered decisions.
· Ability to balance the need for reflection and responsiveness, and make decisions independently.
· Proactive, collaborative and compassionate.
· Fluent budget management, and use of financial processes and systems
· Fluent in Microsoft Office and standard IT equipment
· Excellent time management skills, manage own workload effectively, prioritise and meet deadlines.
· Ability to respond positively to change, apply learnings and celebrate successes.
Skills and Abilities – Desirable
· Experience of managing services for women and/or in the criminal justice system.
· Implementation of organisational change or change programmes.
· Experience leading positive workplace culture and implementing strategies to boost employee satisfaction, morale and productivity.
· Experience of service user involvement and/or co-production practices.
· Evidence of continued professional development.
Other Requirements
· Able to travel locally, regionally and nationally as required.
· Able to work some evenings and weekends and stay overnight where necessary.
· Commitment to creating inclusive workplaces and anti-discriminatory practice.
· Ability to apply principles of equity, diversity and inclusion to all areas of work.
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
The post holder is expected to work within policies and procedures of Together Women and be committed to its ethos and values. This includes promoting and demonstrating the principles of equity (including encouraging diversity and tackling discrimination) and sensitivity to the environment.
Please note this post is exempt under section 7 (2) (e) and (f) of The Sex Discrimination Act 1975 and therefore open to female applicants only. The successful applicant will be subject to an enhanced DBS check.
Please ensure you have included a covering letter of no more than 2 sides of A4, expressing how you meet the role requirements and any relevant experience of the key accountabilities.
The client requests no contact from agencies or media sales.
Senior Corporate Partnership Executive.
Salary: c£38,333 per annum (this includes Inner London Allowance of £3,333).
Location: London (remote and flexible options available). If you are based outside London, the Inner London Allowance will not apply.
Contract: Permanent - 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Reporting to the Partnership Management Lead, you will lead on the account management and delivery of some of Action for Children's multi-faceted corporate partnerships which encompass significant employee and customer fundraising, substantial brand-building opportunities, and strategic projects.
This is an exciting and rewarding role with the opportunity to have an enormous impact on the lives of children. The role will require a creative yet diligent approach to maximise fundraising and additional support from the partners you manage.
How you'll help to create brighter futures
- Overall account management responsibility for the corporate partnerships you manage.
- Meet agreed partnership objectives on income, communications, and engagement.
- Create and deliver excellent stewardship plans to engage stakeholder at all levels and successfully retain and develop partnerships.
- Collaborate effectively with colleagues across the organisation to deliver the best outcomes for our corporate partners.
- Design, write and format written documents to an exceptional level.
- Contribute to the Corporate Team's seven-figure income target.
Let's talk about you
- Demonstrable experience of corporate fundraising in a charity, and of managing a corporate partnership with a six-figure value.
- Knowledge of what makes a successful corporate-charity partnership.
- Proven ability to build and manage strong relationships with senior stakeholders, both internally and externally.
- Experience of using a CRM system to record supporter interactions.
- Excellent verbal and written skills that enable effective, emotive communication that is in line with our brand.
- The ability to think creatively and strategically when planning partnership activity.
- The ability to work independently and as part of a team.
- The ability to work within a large and complex organisation.
- Computer literacy skills, including knowledge of MS Office packages.
- Knowledge and understanding of diversity policies and their relevance to work and the workplace.
- A willingness to occasionally work varied hours and travel the UK when necessary.
Please see the Job Description for the full list of accountabilities and requirements.
Find us on , , or to get to know us better.
Closing Date: Thursday 8th May 2025.
Interviews will be week commencing 12th May 2025.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on , , or to get to know us better.
See below for further information about working with us:
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
PURPOSE OF THE ROLE
The Personal Assistant (PA) to the Rector at St Aldates plays a crucial role in ensuring the ongoing smooth and efficient operation of the Rector’s office. This role involves managing a wide range of administrative and organisational tasks to support the Rector.
The PA will ensure the Rector’s office continues to be organised, focused, and will support the Rector’s ministry responsibilities by managing administrative tasks, coordinating events, and ensuring clear communication. This position is essential for maintaining the smooth operation of the church and supporting its mission to serve the congregation and the wider community.
KEY TASKS AND RESPONSIBILITES
Correspondence and Diary Management
- Attend regular correspondence meetings throughout the week: Take dictation, draft, and shadow-write email responses on behalf of the Rector.
- Flexible and careful management of the Rector’s diary: Schedule appointments, meetings, and events, ensuring optimal time management.
- Manage tickets, travel, and accommodation: Organise logistics for conferences and trips.
- Welcome visiting groups and guests: Show warm hospitality to visitors throughout the year.
- Respectfully handle confidential and emotionally sensitive information: Including safeguarding cases.
- Assist the Rector with deadlines, time management, and meeting attendance: Ensure the Rector is well-prepared and punctual.
Communication Management
- Attend weekly team meetings: Take notes, communicate key messages, and organize follow-up actions.
- Weekly Services meeting: Capture dates for wedding banns and special services (e.g., Easter, Christmas).
- Prepare and distribute weekly Keynotes: Facilitate clear messaging for Sunday services.
- Manage the overall Preaching Rota: Include regular Sunday Services and special services such as Lent and Advent.
- Attend and input in additional meetings on the Rector’s behalf: Represent the Rector as needed.
- Maintain communication with the Diocese of Oxford: Particularly regarding Sunday service statistics.
- Regularly update the Services Register: Ensure accuracy and timeliness.
Special Projects Management
- Work alongside the Events Team when needed.
- Undertake special projects and assignments as directed by the Rector.
Qualifications and Skills
- Proven experience as a Personal Assistant or in a similar administrative role.
- Excellent organisational and time-management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to handle a high volume of emails and manage multiple tasks simultaneously.
- Discretion and confidentiality in handling sensitive information.
- Strong interpersonal skills and the ability to work well with a diverse group of people.
- A proactive and flexible approach to work.
Personal Attributes
- A commitment to the mission and values of St Aldates.
- A positive and supportive attitude.
- High level of integrity and professionalism.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
The client requests no contact from agencies or media sales.
A national charity is seeking a Corporate Partnerships Senior Executive to lead on new business activity and secure high-value corporate partnerships in support of vital, life-changing work.
Type: Full-time (35 hours per week), Permanent
Location: Hybrid – London-based office with flexibility for remote working
Salary: £33,044 per annum
(Salary increases to £35,109 after 6 months’ satisfactory service, and to £37,174 after a further 6 months)
This role sits within a dynamic and collaborative team, and will be instrumental in growing corporate income streams. The postholder will work closely with a high-level fundraising board and internal teams to develop impactful partnerships that align with strategic objectives.
Key Duties:
- Lead the identification, cultivation and conversion of new corporate partners, working to deliver ambitious income targets.
- Develop and maintain a strong pipeline of prospects using insight, research and tailored engagement strategies.
- Collaborate with senior influencers and cross-organisational teams to build compelling partnership proposals.
- Steward and manage a portfolio of partners, ensuring excellent relationship management and long-term value.
- Provide accurate forecasting, reporting and budgeting in line with organisational processes.
The successful candidate will have experience of securing new business or fundraising income, along with strong relationship-building skills and a strategic, results-driven approach.
Essential:
- A track record of achieving income or sales targets
- Strong interpersonal and influencing skills across a range of stakeholders, including senior professionals
- Experience of developing tailored proposals and delivering persuasive presentations
- Strong organisational and workload management skills, with excellent attention to detail
Desirable:
- Experience of working with senior volunteers or board-level stakeholders
- Familiarity with CRM databases such as Raiser’s Edge
Applications are being reviewed on a rolling basis. Interested candidates are encouraged to submit their CV and a supporting statement as soon as possible, outlining how they meet the criteria set out in the person specification.
If you would like to receive a full job pack please email Hannah Laking ator call her on 020 7820 7331.
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.