Experienced benefits advisor jobs

We are seeking  a Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women. 

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re resilient and passionate about advocacy, but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Interviews will take place on  Wednesday 23rd July

Deadline for all applications: Thursday 17th July midday

About us

Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.

Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.

The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.

About the Role

Advice Giving

• Provide advice through telephone and webchat
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
• Supporting clients to use ICT to make their new Universal Credit claim
• Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
• Complete benefits checks when appropriate
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary using appropriate communication skills and channels.
• Refer internally or to other specialist agencies as appropriate.
• Ensure that all work meets quality standards and the requirements of the funder
• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes

Research and campaigns

• Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Read relevant publications
• Attend relevant internal and external meetings as agreed with the line manager
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

• Use of telephony and IT equipment for multichannel delivery of advice services
• Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
• Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
• Demonstrate commitment to the aims and policies of Citizens Advice
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
• Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.

Age UK is hiring 6 Customer Advisers to join our National Advice Line!

We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.

Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.

If you are passionate about helping others while providing an excellent customer service, this may be the role for you.

This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least 1day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
* Experience of computer-based systems, applications, and keyboard skills. A, I, T
* Experience of working to set time scales. A, I

Skills and Knowledge
* Ability to communicate with a wide range of people in a professional manner. I
* Ability to deal with difficult and distressed callers calmly and politely. I
* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
* Commitment to customer care and equal opportunities. A, I
* Good numeracy and literacy skills. A, T
* Accurate data entry skills. A, T
* Excellent communication skills including a confident telephone manner. I

Personal attributes
* Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
* Flexible approach to hours of work. I

Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
* Experience of working in a contact centre or call centre environment. A, I
* Experience of providing information and signposting on a broad range of subjects. A, I

Skills and knowledge
* Knowledge of issues which affect older people. A, I

What we offer in return

Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: SCP 24-28 (Starting salary of £28,595 per annum based on working 30 hours per week progressing incrementally to £31,615 per annum)

Hours:  30 hours per week, Shifts will be on a rota bases across a 7-day working week.  30 hours will be based upon working 4 shifts per week.

Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 21st July

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

 

Reports to: Director of Fundraising & Communications
Closing date: 24th July (We’ll be interviewing for the role on a rolling basis until the position is filled so please apply early to avoid disappointment)

Preferred timezone: GMT -/+ 5 (for meeting purposes, but all applications welcome)

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About Climate Catalyst

Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5°C.

Climate Catalyst works to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by: 

• Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and the potential for collaboration is high. 

• Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions. 

• Advising on strategy, offering grants and bringing creative communications, advocacy and business expertise to build power across the climate community and catalyse action. 

To date, we’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark collective action in India that led to commitment from the Ministry of Steel to develop a green steel policy. Our vision is of a just, prosperous world in which global temperature rise is limited to 1.5°C. 

 

About The Role

The overall remit of this role is to:

1. Lead prospect research and funding trends analysis, identifying strategic opportunities and informing fundraising strategy

2. Strategically map, expand, and cultivate high-value supporter networks, taking ownership of key relationships

3. Design, implement, and optimise comprehensive stakeholder engagement journeys, ensuring a high-quality donor experience

4. Support good governance in Climate Catalyst by planning and organising the work of the board, with direction from the CEO

5. Lead and manage high-level stakeholder engagement strategies, including direct engagement with members of the Strategic Council to foster sustained partnerships.

What you will do

Strategic stakeholder relationship management, engagement and mapping (70%)

• Strategically identify, research, and qualify high-net-worth individuals, foundations, and corporate prospects, developing robust pipelines for major gifts.

• Identify, cultivate, and steward significant donor relationships, focusing on securing major gifts and sustained funding. 

• Design, implement, and lead comprehensive donor cultivation and stewardship strategies, ensuring effective pipeline management and successful solicitation of significant contributions.

• Develop and execute sophisticated communication plans tailored to specific donor segments, ensuring compelling messaging and impact reporting.

• Prepare and deliver high quality briefings, proposals, and presentations for senior leadership to use in high-stakes donor meetings and engagements.

• Support the development and updating of core project materials including key messages, Q&A, response lines, briefings and presentations, tailoring messages to specific audiences, to be used across multiple channels 

• Proactively analyse philanthropic trends, competitor activities, and funding opportunities to support the Director of Fundraising & Communications in adapting Climate Catalyst’s fundraising strategy 

• With support from the Digital Communications Manager, lead the strategic utilisation and optimisation of CRM and fundraising management tools to ensure data integrity, generate actionable insights, and support reporting on fundraising performance.

Board and Strategic Council support (30%)

• Support good governance in Climate Catalyst - by developing the board workplan, organising meetings, securing inputs to these meetings, minute-taking, and ensure follow up on agreed actions (all with direction from the CEO)

• Drive and support pro-active engagement between Climate Catalyst senior staff and individual members of the Strategic Council, with direction from the CEO

• Drive and support pro-active and effective relationship management by the CEO with high-level partners and allies of Climate Catalyst, by planning, preparing and tracking engagement 

What You Would Bring

1. Experience in managing and supporting the governance functions of boards or similar high-level advisory bodies, demonstrating autonomy and initiative.

2. Demonstrated success in managing complex stakeholder relationships, including foundations, high-net-worth individuals, institutional funders, and senior advisors

3. Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.

4. Demonstrated track record of independently identifying, cultivating, soliciting, and stewarding major donors or high-value foundations, resulting in significant grants or partnerships.

5. Strong understanding of philanthropic trends, fundraising best practices, and donor lifecycle management.

6. Experience with CRM systems (e.g., Hubspot, Salesforce, Raiser's Edge) for donor management, pipeline tracking, and reporting, with an ability to leverage data for strategic decision-making.

7. Experience, comfort with, and preference for working across various regions and cultures.

8. Excellent written and verbal communication skills, with the ability to craft compelling proposals, presentations, and reports for diverse audiences.

9. Ability to schedule work and deliver to tight deadlines

How You Work

• Results-driven with a strong focus on achieving fundraising targets and strategic objectives, while maintaining meticulous attention to detail.

• Collaborative leader who actively supports and champions colleagues, fostering a positive and productive team environment.

• Strategic thinker who can actively listen, synthesise complex information, and contribute to elevating the overall thinking and strategy of the team.

• Humble, with low ego and ready to roll up your sleeves

• Committed to our values of courage, collaboration, diversity and learning

Additional Information

• Currently, our main working language is English. Fluency in another language is highly valued.

• This position requires travel

• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment tasks or otherwise participating in the interview process, please inform us of that in the relevant application section. 

Compensation + Benefits

• Pay is competitive in all hiring regions.

• The salary band for this role in USD is $70,000 - $86,000

• Benefits include: wellness stipend, professional development, co-working space coverage, generous pension contribution and more.

For more information about working with us at Climate Catalyst, including compensation and benefits, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.

How to Apply

To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.

Are you experienced in fundraising with a background in Philanthropy/Major Gifts/HNWI/Corporate? Interested in managing a full cycle of philanthropy from raising funds to making grant award recommendations? We are looking for a Philanthropy Manager to build long term relationships in both fundraising and grant making for an incredible social welfare charity!

This is Milton Keynes based role with 3 to 4 days in the office.

The Charity
An inspiring charity working to promote philanthropic giving, and committed to supporting local organisations and groups who are working to make a real difference in the community.

You would be joining an organisation with a strong collaborative culture and a welcoming Philanthropy team of 12, offering employee benefits that include
- Annual Leave 25 days plus Bank Holidays increasing by 1 day for every 2 years in service up to 30 days.
- Penson 5% employee contribution and 3% employer.
- Electric Car Salary Sacrifice.

The Role
Manage the full life cycle of philanthropy, by raising funds from high-net-worth individuals, families and corporate supporters alongside assessing and making grant award

Prospect and engage in the identification and cultivation of prospective donors and next generation philanthropists.

Develop and maintain relationships with a range of philanthropists and/or their professional
advisors

Understand and explain to donors how invested funds provide grant making.

The Candidate
Experience of fundraising either as a generalist, or in Philanthropy/Major Gifts/HNWI or corporate fundraising is advantageous.

Experience working with a range of donors and providing excellent service.

Ability to research and provide advice on community needs and approaches to philanthropy, relevant to donors interests and wishes.

Ability to analyse grant applications and make recommendations on them.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you confident, approachable, self-motivated and have a flexible attitude?

Then join our team supporting Young Carers, aged 5-18 years, who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse.

You’ll deliver the service across Dover and Folkestone and Hythe, so your own car is essential. You will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and providing short-term interventions that support Young Carers to improve their resilience, educational chances and wellbeing. This might be signposting to local services, action planning, one-to-one support, or our workshop programme.

Working closely with schools and Childrens Services, you will make referrals to a range of professionals and community services, ensuring whole family needs are met and thereby reducing the impact of caring on the Young Carer.

As a CYP Coordinator, you will plan and deliver workshop sessions and respite activities, providing opportunities for Young Carers to spend time with their peers and recognise that they are not alone.

Applicants may have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people. This is a full-time role.

You can make the difference and give a Young Carer their childhood back.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

We are looking for someone with experience in or around the Voluntary, Community, Faith and Social Enterprise (VCFSE) Sector to become our new Head of Sector Development. This new role will oversee several Alliances between VCFSE organisations, Health and Local Government, as well as leading on our sector development offer.

Our preferred candidate will have significant stakeholder management experience and be confident in managing relationships across different sectors. They will have a good understanding of the VCFSE sector, and an understanding of Health or Local Government is desirable. They will have a person-centred approach to management and the ability to research, analyse and synthesise information to present to a range of audiences.

About Us

As the Local Infrastructure Organisation for Cheshire East, CVSCE are an independent organisation which acts as a connector, enabler, advisor and advocate for VCFSE organisations across the county. We support networks and partnership working and we have an intermediary role, supporting and facilitating joint working between voluntary and community groups and with statutory bodies; helping to ensure that the interests and concerns of the voluntary and community sector are properly represented.

We provide resources and advice to enable capacity building and the support of volunteers in local organisations of all sizes, from grass roots to the local branches of large national charities, from those just starting up, to organisations that are already well established. We are committed to equal opportunities and to making our services relevant, accessible and inclusive for all, supporting the development of a vibrant, effective and influential voluntary and community sector across Cheshire East.

Person Specification

Experience

• Experience of the VCFSE Sector is essential

• Experience of the Health or Local Government Sector is desirable

Knowledge, Skills and Abilities

• Proven ability to manage diverse stakeholders across different sectors 

• Ability to develop and grow Alliance strategies which consider a broader context 

• A person-centred management style, adaptable to suit the needs of individual staff 

• A pro-active approach to ongoing professional development, both personally and for colleagues 

• Ability to research, analyse and synthesise information to present to key stakeholders 

• Commitment to developing and maintaining strong knowledge and understanding of the VCFSE Sector 

• Commitment to developing and maintaining strong knowledge and understanding of the Health Sector 

• Confident in presenting challenging information to key stakeholders 

• Commitment to applying effective evaluation and monitoring practices 

• Ability to self-organise and prioritise work 

Values and Behaviours

• Commitment to collaboration 

• Commitment to CVS Cheshire East’s vision and values. 

• A strong commitment to equity, diversity and inclusion.

• A keen interest in supporting mental health is desirable

Please click the link to view the recruitment pack and to complete our application form.

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

Havering , Redbridge, Greater London (Hybrid)

his role is known internally as Partnership Support Manager

About us

Citizens Advice Havering (CAH) and Citizens Advice Redbridge  (CAR)  work in partnership to provide information and advice to the residents of both boroughs. .  CAH and CAR are amongst the smaller local Citizens Advice (LCAs) and as such have to work hard to meet demand with limited resources.  We work in a number of locations across the boroughs, working  together on back office and support functions to maximize cost efficiency. We deliver our services with the help of 34 paid staff across the partnership.  Most of our paid staff provide advice services.  Our staff team is supported by approximately 70 dedicated volunteers supporting advice and administration.

About the role

We are looking for an experienced back-office professional who comfortably works with trustees, staff and volunteer teams, suppliers, clients and external stakeholders.  The successful candidate will need to be able to handle a wide range of tasks – from the mundane to the complex – equally skillfully and diligently.

The Partnership Support Manager will independently manage their own workload, but work with and be part of a wider team who have a range of expertise and a common aim.  There is the opportunity to recruit and train volunteers who can assist with administrative tasks and build up a small team.

The purpose of the Partnership Support Manager role is to provide support to the Senior Leadership Teams of both local Citizens Advice so that the partnership runs smoothly in every aspect.  This will mean taking responsibility for all areas that make the work of our advisers, supervisors and managers possible.

Benefits:

• Annual Leave: 33 days per annum, including Bank Holidays (pro rata for part time)
• Pension: 3% Employer contribution
• Flexible working (subject to operational requirements)

Citizens Advice promotes diversity and equality and challenges discrimination. We welcome and encourage job applications from people of all diverse backgrounds such as BAME and LGBTQ+.

If you’re interested please click on Apply for more information, Application is via an application form. Please also see the guidance notes for applicants and the job pack attached, we do not accept CVs.

Closing date for applications: 0900.  21st July 2025 

Interviews: From 30th July 2025

Lead the development and management of a comprehensive programme of extracurricular activities, encompassing student groups, societies, volunteering opportunities, and events. Ensure an excellent volunteering experience for student leaders and volunteers, supporting their personal and professional growth.

Key Responsibilities

• Effective development and management of student led opportunities.
• Development and delivery of high-quality training and development opportunities empowering student leaders to contribute to the success of CSU’s strategy.
• Continuous and sustainable growth in the range of student opportunities and the number of students engaged.
• Ensuring a high-quality volunteering experience.
• Operational Management of the Opportunities team.

Department: The Big Issue Group
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £32,000 per annum
 
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
 
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
 
We have recently formed a partnership with Bute Energy based at the Twyn Hywel Energy Park in Caerphilly which we will be focusing on bringing people into sustainable employment in this green energy sector and we are looking for someone with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role to help make this partnership a success.
 
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
 
Skills & Experience

• Previous working experience as a Job / professional Coach or similar role for 2 years or more
• Experience in working with people with barriers to employment
• Existing network, or proven ability to network, with a broad range of service providers
• Outstanding communication and interpersonal skills
• Excellent organisational and time management skills
• Problem-solving aptitude
• Ability to inspire and motivate
• Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
• Passion for social justice and equality, diversity and inclusion
• Experience of asset-based approach/thinking or a willingness to learn and implement this approach

 
For full details, please see the Job Description below. Both English and Welsh language versions available.
 
Salary and Benefits offered

• Salary - £32,000 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
 
Workplace details
 
This role is based in Caerphilly at the Twyn Hywel Energy Park.
 
Closing date - 13th July 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
Benefits: We are proud of our family-friendly and flexible working environment and while this is a full-time role, we can offer flexibility of hours and some flexibility of place of work as standard. While you will need to spend a significant part of your working week in our Finsbury Park head office, we have the technology to enable remote working. We have no service qualification to submit a flexible working request and we would welcome a discussion on how you would like to organise your hours of work. As well as a salary commensurate with our sector, we offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, a generous maternity package, an incremental holiday scheme, an enhanced contribution into our workplace pension, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities. We have the technology to allow remote working for part of your working week. We offer a salary commensurate with a social enterprise, an enhanced contribution to your workplace pension, incremental holiday entitlement, life cover, a healthcare scheme, unlimited access to our open learning library, up to 6 days paid leave to care for a sick child or elderly relation and the exciting opportunity to be part of a mission-driven social enterprise. We are equipped for flexible working and while you will need to spend most of your week with your team in our Finsbury Park head office, we would welcome a discussion on how you would like to arrange your hours of work. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
 
REF-222424

We are looking for a self-organised person with a keen interest in supporting mental health to join us as a Sector Development Officer. This role will facilitate, coordinate, and encourage collaboration between and across the Voluntary, Community, Faith and Social Enterprise (VCFSE) Sector, specifically across youth and adult mental health provision. This is done through the sharing of information and opportunities, gathering sector insights and the provision of tailored guidance and signposting. 

Our preferred candidate will be committed to developing a strong understanding of the VCFSE and Health sectors in Cheshire East. They will be confident in networking and presenting to groups of varying sizes, and have a commitment to fostering collaboration. They will be able to present information in a variety of formats, and be able to manage and prioritise their own workload. 

About Us

As the Local Infrastructure Organisation for Cheshire East, CVSCE are an independent organisation which acts as a connector, enabler, advisor and advocate for VCFSE organisations across the county. We support networks and partnership working and we have an intermediary role, supporting and facilitating joint working between voluntary and community groups and with statutory bodies; helping to ensure that the interests and concerns of the voluntary and community sector are properly represented.

We provide resources and advice to enable capacity building and the support of volunteers in local organisations of all sizes, from grass roots to the local branches of large national charities, from those just starting up, to organisations that are already well established. We are committed to equal opportunities and to making our services relevant, accessible and inclusive for all, supporting the development of a vibrant, effective and influential voluntary and community sector across Cheshire East.

Person Specification

Experience

• Experience of stakeholder management is preferred 

Knowledge, Skills and Abilities

• Commitment to developing and maintaining strong knowledge and understanding of the VCFSE Sector 

• Commitment to developing and maintaining strong knowledge and understanding of the Health Sector 

• Good IT skills, including familiarity with Microsoft Office 

• Ability to convey information in a variety of formats, including verbally in meetings 

• Ability to self-organise and prioritise work 

• Confident in networking and presenting to groups of varying sizes 

Values and Behaviours

• Commitment to CVS Cheshire East’s vision and values. 

• A strong commitment to equity, diversity and inclusion.

• Commitment to collaboration 

• A keen interest in supporting mental health 

Please click the link to view the recruitment pack and to complete our application form.