External Relations Associate Jobs in Manchester
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Our paralegal roles are ideal for individuals without prior legal or casework experience. As a Paralegal (Individual Membership), you will be responsible for conducting desktop audits of paperwork for those with care and support needs, as defined by the Care Act 2014. Additionally, paralegals at Access Social Care may assist one or more caseworkers or other legal staff with various administrative and casework tasks.
You will be encouraged to take on increasing responsibility throughout your employment. If you wish to progress and demonstrate sufficient progress, there could be an opportunity to advance to a Trainee Caseworker position within a year or so, depending on your prior experience and development at Access Social Care. You will have dedicated time for in-house and external training and will be encouraged to take responsibility for your own professional growth.
The casework we do is pre-action, including drafting letters before action and submissions. When we are unable to resolve issues, we refer cases to organisations with legal aid contracts for litigation. We provide advice primarily by telephone and digital platforms, with face to face interactions being very rare.
Responsibilities
1. Undertake desktop audits of paperwork including care assessments and care plans and make recommendations as to whether care and support needs are being met.
2. Assist with a range of tasks associated with case preparation and management under close supervision, including administrative tasks like arranging meetings with clients or counsel, and file keeping
3. Support our pro-bono clinics, Hubs, and legal projects as required, including those in relation to monitoring, evaluation and learning
4. Carry out research and build personal knowledge of community care law and social care issues
5. Assist in the development of written resources, training materials and similar
6. Support with community engagement, stakeholder outreach and communications
7. Keep up-to-date with all written and verbal communications (i.e. emails/messages/calls)
8. Abide by and promote Access Social Care’s policies, particularly in relation to our strategy and governance around data protection and confidentiality, and comply with our case management processes, including time recording and case file management
9. Undertake relevant learning according to agreed personal development plan
10. Undertake such other tasks as may reasonably be required.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
· An up-to-date CV
· A completed diversity monitoring form
· A supporting statement of no more than two pages, addressing the essential requirements of the person specification
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 23:59 on Tuesday 17th September
Interview and assessments on Tuesday 25th September or Wednesday 26th September
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
The client requests no contact from agencies or media sales.
The role will assist with day-to-day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.
You will provide HR generalist support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements.
To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.
If you would like to apply for this role, please visit ourwebsite to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Monday 30th September
The interviews will take place remotely via Teams on Thursday 10th October 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
JOB TITLE:Communications Manager
RESPONSIBLE TO: Head of Operational Services
LOCATION:Head Office Manchester City Centre
HOURS: 22.5hrs (3 days)
SALARY: £44,000 FTE/£26,4000 pro rata
CLOSING DATE: 22nd September 2024
INTERVIEWS TAKING PLACE: 8th October at Manchester Head Office
Please note we require a covering letter detailing how you feel you are able to deliver in the role.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is also the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit low level traffic offences.
UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Overview of the role
UKROEd are looking for an experienced Communications Manager to join the Operations business area of the company.
You will work closely with both our internal and external stakeholders to oversee the development and implementation of an impactful communications strategy to ensure that our messaging output is effective and in line with our overall corporate strategy.
Principal Duties and Responsibilities:
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Act as the principal advisor to the senior leadership team on all areas of communication and engagement, including planned and unplanned issues.
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Work alongside the UKROEd Crisis Communications Consultant to develop and deliver an annual communications plan that outlines the priority campaigns and communications projects to help the company deliver its corporate plans and financial strategy.
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Work alongside the UKROEd Media Associate Consultant to manage and further develop the external communications service, including communication campaigns, reactive communications, media relations, digital, and design.
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Develop a unified company voice that aligns with our branding and values
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Oversee UKROEd’s internal communication function and work with key business areas to implement effective internal communication and engagement strategies, which drive new ways of working and support wider transformation and cultural change across the organisation
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Build and maintain relationships with our stakeholders and audiences, including internal and external stakeholders across course providers, police forces, the Road Safety Trust, local and central, government & Whitehall, statutory and non-statutory bodies, industry & business, road safety communities and other parties to establish strong working relationships.
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Work with appointed associates on the organisation's external digital platforms, planning and managing the design, content, and production of all materials.
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Provide overall editorial control of communication processes to all key stakeholders
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Continuously improve the delivery and effectiveness of campaigns and engagement activities by gathering intelligence through robust evaluation, and by reviewing procedures and practices, to drive the achievement of high-quality, impactful outcome
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Support UKROEd in influencing external decision makers, including central government, regional government, and police forces nationally.
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Promote the interests of UKROEd regionally and nationally, establishing a a strong organisational profile to enhance its reputation, impact, and influence.
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Be accountable for the effective management of the company’s communications budgets to ensure measurable return on communications investment
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Develop efficient communication protocols and policies for diverse scenarios or emergencies by engaging with executive management in drafting policies.
COMMUNICATION MANAGER
PERSON SPECIFICATION
Qualifications
Essential
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Bachelor’s degree, or equally recognised professional qualification, in a relevant subject
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Member of the CIPR or relevant professional body
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Evidence of continuing professional development
Desirable
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Master's degree in communications, Public Relations, Marketing, or a related field
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Additional certifications in digital marketing, crisis communication, or stakeholder engagement.
Experience
Essential
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Experience at a managerial level delivering strategic communications advice and leading communication and engagement initiatives within a complex organisation.
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Demonstrated experience in managing organisational change and executing effective internal communication strategies.
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Extensive experience utilising modern communication technologies and digital media platforms.
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Strong capability in both short-term and long-term strategic planning, with the ability to anticipate and respond to evolving priorities and emerging issues.
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Experience fostering cross-organisational collaborations and partnerships.
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Deep understanding and management of brand development and its influence on stakeholder perception and engagement.
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Experience providing strategic communications advice to senior leadership, including boards, committees, or executive panels.
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Proven experience in developing and executing crisis communication strategies.
Desirable
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Experience engaging with national-level politicians and stakeholders to advance organisational objectives.
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Background or knowledge of the not-for-profit sector.
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Experience working within the road safety or transportation sector.
Job Related Knowledge
Essential
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Excellent verbal, written and presentation communications skills with the ability to tailor messaging to diverse audiences
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Strong critical thinking and political acumen in handling sensitive and complex issues.
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In-depth knowledge of digital and social media strategies, tools, and best practices.
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Proficiency in developing and implementing effective communication campaigns across multiple channels.
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Solid understanding and commitment to equality, diversity, and inclusion principles.
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Proficient in standard office software (e.g., Microsoft Word, Outlook, PowerPoint, SharePoint) and familiarity with content management systems.
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Basic knowledge of media law, data protection regulations, and ethical considerations in communications.
Desirable
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Strong understanding of public affairs and advocacy strategies
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Familiarity with current policies and best practices in community engagement and public consultation.
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Kknowledge of evaluation methodologies for assessing communication effectiveness and impact.
Skills and Aptitudes
Essential
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Proven leadership skills with the ability to work with, motivate, and develop high-performing, multidisciplinary teams
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Demonstrated resilience and high motivation, and the ability to inspire these qualities in others
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Strong strategic planning and organisational skills, with the ability to prioritise tasks and manage multiple projects efficiently
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Excellent problem-solving and analytical skills to inform effective decision-making
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Excellent communication and interpersonal skills, adept at influencing, persuading, and negotiating with a wide range of stakeholders.
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Experienced in managing operational budgets, commissioning services, and overseeing contractual agreements
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High levels of professionalism, integrity, and ethical standards, serving as a strong role model within the organisation
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Ability to work collaboratively and effectively with senior managers, directors, and external partners.
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Strong political awareness and sensitivity to navigate complex organisational and external environments.
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Proficient management and leadership capabilities with a track record of delivering successful communication initiatives
Desirable
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Experience in measuring and evaluating the impact of communication strategies and campaigns.
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Ability to use various content creation tools
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Responsible for driving the growth and retention of membership at The Textile Institute (TI). This role is crucial in ensuring that the TI’s membership base—both Individual and Corporate expands across all disciplines in textiles, clothing, and footwear worldwide. The Coordinator will engage with internal and external stakeholders, promoting the benefits of membership and supporting the overall objectives of the Institute.
The Senior Membership Coordinator will oversee and coordinate membership services, ensuring a high level of member satisfaction and engagement. This role requires strong organisational and communication skills, as well as the ability to manage multiple projects simultaneously. You will be responsible for streamlining membership processes, optimising workflows, and supporting the overall goals of the Institute.
Reporting directly to the CEO and working with members of the organisation from around the world and external clients, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. This is primarily an office-based role although with hybrid working.
Opportunity to travel, attend some great events both in the UK and overseas.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
Are you passionate about enriching the university experience for students? Do you excel in guiding student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.
As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.
In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.
You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.
The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy. Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.
Furthermore, a deep commitment to our values—especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.
Please read the full role profile before applying, as well as our guide to recruitment.
The client requests no contact from agencies or media sales.
The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.
We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.
We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work.
About you
You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart.
You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths.
You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation.
About the role
We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations.
You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.
You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development.
As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer.
Please note that applicants must have the legal right to work in the UK.
How to apply
Download our recrutiment pack for details of how to apply.
The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status.
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4272b)
22.5 hours per week – happy to talk flexible working
Fixed term contract until 31 March 2024
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 15September 2024
Interviews will take place in via MS Teams during the week commencing 23 September 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.