External Relations Data Manager Jobs in Croydon, Greater London
Jobs First Development & Support Worker (M&B London)
As a charity and social enterprise, our vision is a society where no one should have to be homeless. We challenge the status quo by pioneering solutions that create lasting change, whether that’s by supporting people to find a safe place to call home, empowering and enabling people to get a job, or by providing free, fresh food to people in a situation of homelessness or in food poverty.
We work to break the cycle of homelessness through innovative supported employment, housing solutions and free food. We gave out over 140,000 items of free food through our coffee shops, as well as providing over 331,497 meals, during our winter meals campaign 2022/2023. Social Bite is on a mission to bring people together to build a collaborative movement to end homelessness.
We’re looking for a special someone to join our successful Jobs First programme that aims to provide employment opportunities to people in a situation of homelessness. We are looking for a person who will grow an existing relationship with a leading hospitality partner, building and developing relationships across their portfolio of sites. We need a dynamic, creative and reliable team member who can use their own initiative to build strong relationships with various stakeholders. In this role you will be working closely with Programme Co-ordinator to create opportunities for:
- people to gain employment,
- charities to establish referral pathways,
- building local-level relationships with site managers to drive brand awareness with the partnering employer.
You will be part of our energetic and enthusiastic Social Impact Team, who are passionate and committed to improving the lives of people. This is a job for someone who loves variety – every day brings something new.
You will come with experience in working to support and develop individuals in a situation of homelessness and a desire to join our collaborative movement to end homelessness. You will enjoy taking your own initiative but also working as a part of the team. You will be required to travel around our various locations. You will be resilient, always bringing a smile and can-do attitude to your work.
We need you to be:
- A person who has good knowledge and a minimum of two years’ experience of working with vulnerable adults and challenging situations
- A person who understands barriers to employment that people in situation of homelessness might face
- A person who can quickly build strong relationships for developing effective internal relationships and partnerships with a range of charities
- Flexible and willing to learn
- Passionate about people and driven to make positive change
If this role sounds like a good fit, we’d love to hear from you. Please send your CV and cover letter to us to apply for this position.
In your cover letter, please address the following points:
- Why would you like to join Social Bite?
- How important do you think it is to build relationships with individuals? Can you demonstrate your ability to engage with people using examples?
- Can you please demonstrate how you have supported someone to achieve their goals (i.e. education, volunteering, employment)?
Closing date: Monday, 17th June 2024 at 12pm
The interview process will be carried out in two stages:
You will be invited for an informal chat on Thursday, 27th June 2024 in Social Bite’s Coffee Shop, 448, Strand, London WC2R 0QU.
If successful, you will be invited to a formal interview, on 1st or 2nd July in one of the Mitchell & Butlers’ London sites.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
£41,200 (pro-rata) + 6% pension contribution
21 hours per week
Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants. As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.
For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Academic Administrator to join a dynamic staff team based in the North London training centre. The successful candidate will play a vital role in helping Fourth Monkey achieve its organisational objectives, including providing essential support to the Director of Training and the Senior Management team managing compliance and best practice in the coordination of student attainment and assessment and compliance with OfS regulations.
The job pack contains full details in relation to the job role and the job specification. We ask candidates to please read all the information carefully before applying.
Fourth Monkey is committed to creating a diverse and inclusive environment in which everyone can thrive. The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting student success.
The client requests no contact from agencies or media sales.
About this role
The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.
Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.
The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.
As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Tasks and responsibilities
With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:
- Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
- Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
- Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
- Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
- Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
- Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
- Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
- Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).
In practice this will involve leading on or supporting the following areas of work:
Recruitment, induction and probation
Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:
- Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
- Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
- Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
- Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
- Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
- Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.
Support for Line Managers
- Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
- Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
- Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
- Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.
Staff development, learning, progression and performance management
- Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
- Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
- Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
- Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
- Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
- Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
- coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
- organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
- championing use of Sustain’s Volunteering Days for climate and social justice.
Staff team, culture and IWGB Trade Union group liaison
- Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
- Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
- Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
- Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
- Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
- Participating in staff meetings and reporting to colleagues on key developments.
- Joining senior managers in regular meetings with the Union Liaison Group.
HR and employment contract management
- Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
- Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
- Working closely with the Head of Finance to support completion of payroll and pension processes.
- Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
- Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
- Helping to manage freelance and consultancy or partnership contracts led by others.
- Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
- Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
- Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
- Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.
Policies, guidance and procedures
- Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
- Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
- Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
- Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
- Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
- Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
- Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
- Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.
Diversity, equity, inclusion and anti-racism
- Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
- Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
- Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
- Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.
Volunteers, paid interns and student placements
- Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
- Ensuring consistency and clear communication across the organisation.
- Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.
Personal specification
Essential:
- Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
- CIPD qualification level 5 or equivalent.
- Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
- Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
- Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
- Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
- Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
- Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
- Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
- Excellent oral and written communication skills in fluent spoken and written English.
- Proficiency with computer software and records management.
- Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
- High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
- Demonstrable commitment to diversity, equity, inclusion and racial justice.
- Experience or understanding of working in a unionised organisation.
Desirable:
- Experience of researching, commissioning and/or analysing sector benchmarking data.
- Experience of managing an external service provider to deliver relevant data and recommendations.
- Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
- Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
- Experience of running training, workshops and facilitating meetings and events for staff.
- Insightful experience of helping an organisation manage HR and/or operational change effectively.
- Experience of establishing metrics to track performance over time.
- Experience of working in an organisation funded mainly by project grants.
Diversity
The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.
Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.
Job Description:
1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, to women on remand in HMP Bronzefield, HMP Downview and HMP Send
2. Development and maintenance of professional relations in prison and the community
3. Ensure clear, timely and effective communication and record keeping
4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development
5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is pleased to partner with a prestigious research institution to find a Communications and Engagement Officer for an exciting new UK initiative. This is a contract position available until March 2025.
Key Responsibilities:
- Social Media Management: Oversee and create content for the initiative’s social media channels.
- Newsletter and Email Campaigns: Write and distribute newsletters and email bulletins.
- Online Content Creation: Develop and edit tailored online content, including blog posts, to support project goals and the overall Communications and Engagement Strategy.
- Website Maintenance: Update and maintain the website, ensuring content is current, accessible, and engaging.
- Brand Alignment: Collaborate with colleagues to ensure all content aligns with the brand.
- Digital Engagement: Ensure digital engagement activities effectively contribute to the project’s success.
- Metrics Monitoring: Track social media, website, and event metrics.
- Reporting: Compile website and event metric data for monthly reports and programme evaluations, and report on the digital impact and engagement of project outputs.
- Collaboration: Coordinate with partner organisations to align communications and branding.
- Event Support: Assist in the delivery of webinars, workshops, events, and other engagement activities.
- External Engagement: Coordinate participation in external speaking engagements, proactively identifying opportunities for conferences and other events.
Person Specification:
- Strong editorial experience, including but not limited to copywriting, editing, and proofreading texts, ensuring adherence to house style and referencing standards.
- Experience of developing, implementing and measuring the success of communications campaigns.
- Experience of working with social media platforms to communicate written material, ideally academic reports or research outputs.
- Experience of working with content management systems, writing newsletters and/or other marketing content.
- Experience of working with third-party suppliers, such as creative agencies, freelancers and printing companies.
- Experience with web and social media analytics and understanding of how to monitor social media, website and event metrics.
- Events experience (supporting event logistics and delivery).
- Experience with producing and/or managing the delivery of audiovisual products, such as short videos and animations.
- Experience in science writing, copywriting or editorial.
What's on Offer:
- Immediate Start: Contract role available until March 2025.
- Competitive Salary: £39,000 - £42,000 per annum.
- Flexible Working: Hybrid model with 4 days a month in the Central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?
If this sounds like you, and you have a mixed skill set that includes some or all of; communications ( internal and external ), project management, grant-making, programme delivery and stakeholder management, then we are keen to hear from you.
About us
Formed from the legacy of the 35 Hour Week Campaign, The Alex Ferry Foundation is a UK grant-maker focused on the future of work, trade unionism and supporting communities.
We believe that good work is an essential part of a good life. Therefore, we want to see a world in which workers and their communities are treated with dignity and respect and where they are empowered both in and beyond the workplace to live long, happy, and healthy lives.
We aim, through the funding of research, to ensure a better future for workers, and through the funding of local initiatives, to ensure a better present for their communities.
In our research funding we are focused on: shorter working time, a worker-led just transition, the role of technology and the future of trade unionism.
In our community funding we are focused on: initiatives and organisations providing value at the local level and who might otherwise struggle to secure financial support.
About the role
Working within our small, dynamic staff team, this role will primarily provide support to the Executive Director in the following areas: communicating the work of the foundation to key stakeholders; lead on and maintaining relationships with trade union groups; driving forward our community grants programme, demonstrating the policy, research and campaign impact of the foundation; general strategic and managerial deputisation.
The role would suit a communications or programmes specialist who is comfortable working flexibly across a number of briefs as befits a small and adaptable organisation. A successful candidate will need to demonstrate an affinity with, and understanding of, the work of the foundation, a flair for messaging, both in print, digitally, and in terms of design, and an administrative and motivational rigour capable of driving forward multiple grant-making programmes with complex timelines.
The role can be either home or office based, but candidates must be willing to spend at least three days a month in our London office.
About you
You will have:
- A commitment to the Foundation’s vision, mission, and values, and to the broader cause of labour rights and trade unionism.
- Excellent written communication skills, including writing content for different media (website, consent emails, social posts). Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external audiences.
- Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, internal team members and external stakeholders
- High standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Time management, organisation and project management skills are essential, as well as the ability to plan ahead.
- Strong interpersonal skills, confidence, and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
- Proactive, solution-focussed, innovative, and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities, projects, and design.
- A team player, able to work both on own initiative and as part of a team.
- Excellent digital skills and knowledge of current and future trends in digital and technological solutions.
- Excellent numerical skills with the ability to understand and present communications key performance indicator data.
- Knowledge of GDPR regulations, as well as integrity and discretion over confidential information.
Initial interviews will be held in the week commencing the 22nd July in London.
If you would like to be considered for this role, please send a CV and a covering letter ( no more than two pages) outlining your suitability and experience.
The client requests no contact from agencies or media sales.
Hours: Part Time 28 hours per week.
Monday – Thursday 9 a.m. – 5 p.m.
Currently one Friday in two from 5 p.m. – 8 p.m., hours will be reduced elsewhere in week when working Fridays.
Contract: Fixed term until 31st March 2025, extension likely. Start date as soon as available.
Responsible to: Nightingale Service Manager
Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.
Salary: £25 – 28k FTE DOE plus 5% employer pension contribution.
Join a great team providing support to local older people when leaving hospital.
Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.
The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.
The role will involve:
- Managing a caseload of clients.
- Developing a holistic plan of support, and directly delivering aspects of it.
- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.
- Administration related to the delivery of the service.
We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.
Please click apply to be taken to our website for full details and to apply. Closing date for applications is the 18th June 2024 at 9 a.m., with interviews on the afternoon of 24th June 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fourth Monkey is seeking a dedicated and enthusiastic individual to join our team as a full-time Admissions & Academic Services Officer. This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising induction; and providing admissions reports to senior management.
The Admissions & Academic Services Officer will also work closely with our Participation team to track applications from our FE Progression Partners. This role also provides support to the training team with academic service administration for our CertHE one-year foundation course.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting student success.
The client requests no contact from agencies or media sales.
ID: 1204 Head of Corporate Partnerships
Salary:
- Starting at £46,796 FTE per annum, raising to £54,186.
- If office based, additionally, £3,679 Inner London Weighting FTE per annum
- If home based, additionally, £480 home-based allowance FTE per annum
Location: Either homebased or based at our Head Office, London, N1 7GR.
If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week).
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities:
- Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets.
- Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
- Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
- Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)
Main Requirements (for details check the job description and person specification):
- A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
- Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
- Extensive account management experience, ideally across a range of sectors
- Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
- A commitment to social justice and a passion for helping families to thrive.
Benefits:
- annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
For an application pack and further information please visit our website, details are on the advert PDF document.
Please email completed applications to: inbox (6) details on the advert PDF document
Closing Date : Monday 17th June 2024 at 9:00am
First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
- Contract: Full time
- Starting salary: £42,979 (Band C1)
- Location: ActionAid, 33-39 Bowling Green Lane, London, EC1R 0BJ (hybrid)
Background
The Gender & Development Network (GADN) brings together expert NGOs, consultants, academics and individuals committed to working on gender equality, development and women’s rights issues. Our vision is of a world where social justice and gender equality prevail and where all women and girls are able to realise their rights free from discrimination. Our goal is to ensure that international development policy and practice promote gender equality and women's and girls’ rights. Our role is to support our members by sharing information and expertise, to undertake and disseminate research, and to provide expert advice and comment on government policies and projects.
Overall role of the Network Coordinator
The Network Coordinator is part of a small team comprising of the Director, Head of Policy, Network Coordinator, Communications and Policy Assistant and volunteers.
The Network Coordinator role lies at the heart of the network ensuring it functions efficiently while leading our activities to support our members in their work on gender equality and women’s rights. They work alongside women’s rights advocates and practitioners across a range of issues within the international development sector, while ensuring that the organisation runs smoothly.
Specifically, the role is to:
- Manage the network’s finances and funding processes
- Manage the administration of the Secretariat
- Coordinate support to the network’s members
- Coordinate support for the different branches of the network
Specific Tasks
1. Manage the network’s finances and funding processes
- Manage the finances and accounts including invoices, receipts, payments, book-keeping and quarterly budget updates and liaising with GADN’s accountants and payroll providers
- Complete all required financial reports and file tax returns
- Manage annual membership subscriptions
- Work with the Director in identifying and securing core grant funding
- Manage the administration of grant funding including invoices, activity monitoring, donor reports and relations with any sub-grantees
2. Manage the administration of the Secretariat
- Produce GADN’s Annual Review
- Respond to external enquiries in the ‘Coordinator’ and ‘Recruitment’ inboxes
- Manage GADN volunteers
- Keep all HR and other files and records in order
- Maintain internal communications systems (email, calendars, document sharing, team meetings)
- Manage the monitoring and evaluation processes of the network
- Ensure all legal reporting requirements are met
3. Coordinate support to the network’s members
- Act as a friendly, supportive and approachable face of the network
- Provide support to the network’s Working Groups, liaising closely with their Chairs
- Organise four Members’ Meetings per year, working with others in the team
- Organise other events and support for network members working with others in the team
- Induct new members
- Respond to requests for information from members
4. Coordinate support for the different branches of the network
- Service the Board of Trustees including arranging meetings, preparing papers and taking minutes
- Organise and minute meetings of the Network’s Advisory Group and Chairs of Working Groups
- Ensure communications and updates are shared between different branches of the network including reporting to the Board on Working Group activities
- Administer annual planning processes and support the development of the network’s next three-year strategy
5. Other
- Undertake any other reasonable task as needed
Management
The post is line managed by the Director. The Network Coordinator will also work closely with the Head of Policy, Communications and Policy Assistant, Co-Chairs of the Board, Treasurer, Working Group Chairs and members of the Advisory Group.
PERSON SPECIFICATION
Skills and Experience
Essential
- Demonstrable financial numeracy and experience of organisational financial systems including accounts, budgets, spreadsheets and banking
- At least two years worth of administrative experience
- IT literacy - ideally including Microsoft Word, Excel, G Suite, and Squarespace
- Ability to write clearly
- Proven ability to organise and plan effectively, prioritise workloads and work on own initiative with limited support
- Demonstrated commitment to, and enthusiasm for, promoting women’s rights and gender equality
- Excellent interpersonal and communication skills
Also desirable
- Understanding of gender and development issues, including racial justice
- Experience of organising meetings and events
- Experience of working with a network
- Experience of working with a Board of Trustees
- Experience of minute taking
- Experience of working in an NGO
To be considered for this role, you must be able to provide proof of eligibility to work in the UK.
How to apply
To apply for this role, please download and complete the application form and return it to us by 9 am on Monday, 24 June 2024.
Interview process
There will be two rounds of virtual interviews. The first will be held on Friday, 5 July 2024 and the second on Friday, 12 July 2024. Please note that for candidates shortlisted for the first round of interviews, there will be a one-hour virtual test on Tuesday, 2 July 2024. If you are not able to make any of these dates, please let us know in your cover email.
GADN is seeking people from diverse backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. If you share our core commitments we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £35,692 - £38,143 per annum
Location: Stoke Newington, London
Start date: June 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
The Housing Coordinator (Supported Housing) leads PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. They will provide day to day supervision to other members of the Housing Team. The post holder will work from local offices, with access to PBHA’s main office in Haggerston where appropriate, however some of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Aims of the post
The Housing team provide work with vulnerable tenants, helping them to sustain their tenancy and participate in their community. The Housing Coordinator (Supported Housing) carries a small caseload, whilst managing a team of Housing Officers.
Specific Responsibilities
Staff Resources
• Supervising staff and volunteers in line with PBHA policies and procedures.
• Completing annual appraisals, sickness absence reviews and performance management.
• Representing PBHA at internal and external meetings as agreed with the Housing Services Manager.
• Ensuring quality service delivery via staff supervision and auditing.
Tenancy Sustainment
• To be responsible for working with a small caseload of tenants within a locality.
• Identifying individual tenancy needs through assessment and an identified Housing Plan which details risks, needs and move on plans.
• Regular contact with tenants as per plan.
• Provide a weekly housing management drop in at PBHA’s hubs.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with the ASB lead, Income Officer, the Finance and Enterprises and Training departments to provide effective prevention and management of rent arrears, escalating where necessary in accordance with policy and procedure.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescales.
• Arrange viewings and carry out sign ups of occupancy agreements and assist in the moving in/out process.
• Ensure tenants understand their rights and responsibilities in their occupancy agreements.
• Deal with complaints, nuisance and tenancy disputes as they arise.
• Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Carry out regular building inspections, helping tenants to report repairs.
• Take pride in PBHA’s property and assets and encourage tenants to do so.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Team Responsibilities
• Be part of the Operational Leadership Team
• Providing a drop-in service at the Hub
• Responsibility for authorising expenditure
• Involvement in the selection and induction of new workers and volunteers.
• Taking part in planning the team’s work and the annual plan
• Ensuring that proper records are kept, and information is passed to other team members as necessary.
• Ensure that PBHA’s systems are accurately updated specifically in relation to contact with tenants and service users.
Customer focused services
• Lead your team in promoting participation and co-production opportunities so that tenants/participants have maximum influence over the development of PBHA.
• Participate in a rota to provide cover for emergency situations outside of regular working hours. The Rota is additional to the 37.5-hour work week.
• Adhere to lone-working procedures.
• To positively respond to, promote and signpost tenants and participants to report complaints in line with PBHA’s practice.
• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.
• To take collective responsibility for any shortfalls identified through complaints rather than blaming others.
• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.
General Responsibilities
• Participate in key meetings.
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.
• Promote, develop and support PBHA’s ethos, values and impact.
• Provide cover for other managers and workers.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Be involved in the selection and training of new workers and volunteers.
• Participate in staff training and development activities, one to ones and all relevant meetings.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
• Plan and organise own work with a minimum of day-to-day supervision.
• Undertake all other reasonable duties.
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.
Main Conditions of Service
This is a full-time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings and some public holidays.
Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.
Annual leave entitlement is 26 days per year plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days.
Salaries are revised each year. The starting salary for this post is £35,692 (SCP 18 – 22). We will usually appoint at the start of the scale.
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.
• To have an understanding of the particular wellbeing needs of minority ethnic groups.
• Good computer literacy including the ability to use Windows applications, database systems and MS office packages.
• Experience of forging working relationships as part of a team and in partnership with external statutory and voluntary agencies.
• Experience of working in an outcome focused way.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative, good negotiation skills
• To be positive, resourceful and resilient when working in a challenging environment
• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities
• Good verbal, written and positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged
• Ability to manage, plan and take responsibility for your own caseload
• Effectively support PBHA’s tenants to progress to more independent accommodation through the acquisition of skills, confidence and supportive relationships
• Establish productive partnerships with a range of key stakeholders, internal and external, to ensure that project targets are met
• Organise work effectively by prioritising, planning and excellent time management
• Meet demanding targets in a difficult climate
• Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
• Use IT effectively to prepare reports, marketing materials etc.
The successful candidate will need to be committed to:
• Improving quality and raising standards of service
• Enabling participants in the project to take control of their own lives and become involved in the overall running of the project
• PBHA’s Diversity and Equal Opportunities policy
• Co-operative team working
• Having the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice
It is desirable that the candidate will have:
• An understanding of peer support and the value of lived experience
• Supervisory experience
• A management qualification
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 27th June 2024
Ref 6669
Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Fundraising Executive – Face to Face to ignite change with heartfelt conversations. You will have an opportunity to transform lives, one meaningful interaction at a time.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Fundraising Executive – Face to Face you will play a pivotal role in our fundraising strategy. You will support our Direct Engagement Managers, to lead multi-channel campaigns, focusing on both Face to Face and Telemarketing initiatives. With an 80% allocation to Face to Face and 20% to Telemarketing, you will be at the forefront of our growth trajectory.
In this role, you will:
- Assist the Direct Engagement Managers in crafting compelling campaigns to drive donor acquisition and income targets.
- Seamlessly navigate between Face to Face and Telemarketing activities, ensuring campaign cohesion.
- Coordinate the delivery of fundraising materials across various acquisition channels.
- Maintain meticulous records of campaign activities, generating insightful reports for performance evaluation.
- Champion supporter insight and data analysis, driving continuous improvement in acquisition outputs.
- Ensure fundraising activities comply with legislation and best practices, maintaining our fundraising compliance program.
To be successful, it is important that you have:
- Proficiency in fundraising regulations, with a knack for resolving day-to-day issues.
- Strong project management abilities, delivering complex projects on time and within budget.
- Experience in acquiring new donors through external fulfilment agencies.
- Expertise in monitoring and analysing campaign targets, results, and KPIs.
- Demonstrated proficiency in conducting mystery shops, shadowing site visits, and call listening.
- Track record in developing and delivering materials, as well as training sessions.
- Aptitude for utilising data insights to drive strategic decisions and manage budgets effectively.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and collaborators and supporters of innovation.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, However, for this role, you will be required to work from our Farringdon Office- London on average 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. This role will require you to visit teams throughout the UK in line with our compliance programme, costs of which will be covered by SCUK.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.
In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury – ensuring no one is left behind. We have delivered against many of our goals and are now looking to the future.
Who should apply?
Our ideal candidate is an ambitious and experienced communications and marketing professional who possesses highly effective leadership skills and has a proven track record of leading highly successful communications and marketing teams. You will be a proactive self-starter with an energetic approach and a passion for high quality, high impact communications and marketing.
What does the role involve?
This is an exciting time for the Charity during a period of sustained growth. Working with our CEO and the leadership team, you will play a key role in developing Back Up’s 2025-30 strategy.
You will ensure that the charity has the communications and marketing structures, systems and processes in place in order to help us reach even more people affected by spinal cord injury and increase our supporter base.
This is a truly fantastic opportunity to transform the capability of a vital national charity.
To apply, please send us a CV together with a supporting statement that addresses the person specification (maximum two pages of A4). You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role.
References will only be taken once your express permission has been granted. Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any times when you will not be available for interviews.
Applications should be made via email at recruitment @ backuptrust . org . uk
Everyone will be contacted by email or phone with regards to the success of your application at this stage. Shortlisted applicants will be invited to an interview at our offices
The client requests no contact from agencies or media sales.