External Training And Learning Resources Manager Jobs in Guildford, Surrey

Location: Remote with occasional travel to Bristol

Salary:£42,750

Length of contract: Fixed Term Contract – 12 months

Hours per week: 37

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Operations Manager role: 

As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.

Key duties and responsibilities of the Operations Manager:

Operations: 

• Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually) 
• Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
• Compliance with Health and Safety legislation
• Oversee the effective management of communal facilities, office resources and equipment. 
• Responsible to complete, monitor and maintain the Operations Risk Management register.

Data Protection and Management: 

• Provide subject matter expert advice on GDPR compliance and data protection. 
• Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date. 
• Responsible for all Subject Access and Right To Be Forgotten Requests
• Act as the ICO liaison. 
• Responsible for setting GDPR training requirements
• Manage the Intranet and SharePoint sites
• Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies. 
• Responsible for monitoring the ongoing archiving connection.

IT: 

• Work with the external IT contractors to ensure effective delivery of the WA IT strategy. 
• Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services. 
• Plan, develop and implement strategies for IT
• Ensure organisation wide compliance with IT policies. 
• Manage responsive IT support, maintain central records for externally provisioned services. 
• Oversee the effective use of databases and file storage

​What we are looking for in our Operations Manager:

• Experience and knowledge of a variety of software packages, particularly MS products
• Line Management experience
• Experience of hardware troubleshooting and support
• Solution driven and the ability to think creatively, working to tight deadlines
• Experience in health and safety
• Excellent IT skills and computer literacy
• Good knowledge of GDPR and confidentiality
• Good oral and written communication skills

Benefits of joining us as our Operations Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
• Please read our Single Sex Statement on the Women's Aid website

Are you passionate about empowering young people with diverse abilities to achieve their full potential? Do you thrive on guiding individuals towards independence and success in the workplace? If so, we have an incredible opportunity for you! 

Based between Chessington World of Adventures and Chessington School, Ambitious College is seeking a dedicated and enthusiastic Job Coach to join our dynamic team and deliver our Supported Internship Programme. At Ambitious College, we believe in individualised support that focuses on strengths, skills, and interests, ensuring that each young person has the opportunity to flourish and succeed. 

As a Job Coach, you will play a pivotal role in our interns' journey towards paid employment and independent living. You'll have the chance to work closely with our interns, providing on-the-job coaching and implementing improvement strategies tailored to their unique needs and aspirations. 

What makes this opportunity truly exciting is our young people have a wide range of opportunities to learn and develop. From administration to customer service, each internship is crafted to match the individual's talents and interests, fostering a supportive environment where growth and achievement are celebrated. 

Why join us?  

• The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.  
• Excellent CPD including a wide-range of in house and external training courses.  
• You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.  
• Competitive annual salary paid over 52 weeks and excellent salary progression within the role.  
• Cycle to work scheme up to £5000.  
• Season ticket loans.  
• Employee Assistance Programme, to help you balance your work, family, and personal life.  
• Access to physiotherapy.  

We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.  

  Start date: June 2024 

 Closing Date: 12th May 2024

 Interview Date: 23rd May 2024

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Location:  Remote (UK-based), role may require occasional travel

Salary: £42,750 per annum 

Length of contract:  Fixed Term until 31 March 2025 

Hours per week:  37 

Reports to: Head of Strategic Programmes 

Closing date:  TBC – 30th April 2024 

Interviews: w/c 6th May or w/c 13th May 2024 

Who are Women’s Aid?   

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.    

Purpose of the Project Manager role:   

As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy. 

You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.

Key duties and responsibilities of the Project Manager: 

• Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management. 

• Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects. 

• Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate. 

• Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.

• Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives. 

• Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.

What we are looking for in our Project Manager: 

Essential: 

• Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives. 

• Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets. 

• Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.

• Ability to interpret top-line briefs and turn these into practical action.

• Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers. 

• Ability to work on own initiative to meet objectives in a complex, changing environment 

• Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences 

• Knowledge of a variety of project management principles and frameworks. 

• Commitment to anti-discriminatory practice and equal opportunities. 

• Willingness to travel across the UK on occasion, as required by the job role 

• A basic understanding of the experiences and needs of women and children affected by gender-based violence. 

• An understanding of the role and work of Women’s Aid, and commitment to its values. 

Desirable: 

• Project management qualification.

• Cross-organisational matrix programme management.

• Project management work in a similar not for profit setting. 

Benefits of joining us as our Project Manager include: 

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.

• Valuable Pension Benefits: a generous 7% employer contribution. 

• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies 

• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions. 

• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England. 

How to apply?    

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.    

• Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).   

NB: 

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 

• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.    

• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.    

• All posts, including remote posts, must be based in the UK. 

• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.    

• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.

• Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid

Role Summary

You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.

Role Description

HR

• Support management of team Compliance and Training
• Support the organisation to be legally compliant
• Support the organisation to reflect its values in HR process

Finance

• Issue invoices and monitor and pursue unpaid invoices
• Manage and administer monthly procedures linked to payroll
• Manage and monitor monetary transactions
• Monitor expenditure against budgets
• Monitor and support wellbeing fund spend
• Monitor associate invoices and provide support as needed

General

• Be a point of contact and support team members
• Support to project team including monitoring emails and responding to enquiries
• Support online events and manage bookings
• Provide basic IT support to team members
• Format documents in line with the company brand guidelines
• Support team members to produce reports and presentations
• Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims

Personal Specification can be found in the Application Pack

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Recruitment details

Recruitment Timeline

• Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
• Applicants notified if shortlisted : Thursday 9th May  
• Dates of interviews : Thursday 16th May
• Interviewees notified if they have been appointed : no later than Friday 24th May

How to apply

The application process is two stages.

Stage 1: download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.

To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.

Please note we do not accept CVs.

Further details can be found on our website

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Manager for England, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you have a flair for project management and relationship building, enjoy motivating others, and are eager to contribute to a great mission, this is your chance to join a team that is helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people has to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Person specification 

We are looking for someone who:

·Has a passion for our cause.

·Is fully committed to equality, diversity, and inclusion.

·Is self-motivated.

·Has excellent attention to detail.

·Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.

·Has excellent project management skills, with the ability to deliver quality work at scale.

·Is experienced in managing others.

·Has a flair for developing great relationships, particularly with schools and colleges.

·Is proactive and tenacious, able to seek out new opportunities and remain resilient.

·Is creative and likes coming up with new ideas.

·Is ambitious for themselves and for the charity.

·Has high computer literacy. 

We are particularly interested to hear from applicants who have experienced some of the challenges that young people in England face today.

Programme Manager

Location: Fully remote; preferably in Liverpool/North West England. International candidates working as independent consultants will also be considered.

Hours: Part time, flexible working arrangements (32 hours)

Salary: £39,000 - £44,000 per annum (pro rata) as UK employee. For international consultants: please note that consultancy rates will be negotiable, depending on your country of residence

Reports to: Worldwide Radiology Director
 

About Worldwide Radiology (WWR)

We are medical experts applying our skills and knowledge to make a difference in the world. We bring together the global community of medical imaging professionals to make the case for diagnostic imaging.

Since 2017, Worldwide Radiology has been steadily growing from a small group of founding UK radiologists with experience of working in limited resource settings to an international team of around 50 long-term volunteers from a range of different imaging and clinical backgrounds.

We support the development of appropriate, high quality imaging services in low and middle income countries; from central teaching hospitals to remote district clinics. We work together with our partners to build the necessary skills and capacity to improve patient care and we aim to increase opportunities for imaging research focused on local or national healthcare priorities.

At Worldwide Radiology, we operate as a tight-knit team committed to flexibility, collaboration, and work-life balance. As a small charity, we value adaptability and a collective approach, often requiring individuals to contribute beyond their defined roles. We believe in a culture of mutual support, where everyone pitches in where needed, picking up various tasks as we go.
 

Overview

The Programme Manager role will be crucial to the success and development of the charity. You will be responsible for the management and delivery of 3+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.

​

The Programme Manager will be responsible for quickly grasping the needs of three ongoing projects, steering them toward desired impact, ensuring compliance with donor requirements, and managing risks effectively to bring these projects into shape.

​

The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships. 

​

They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.

​

The key responsibilities of this post are as follows:

​

(a) oversee the smooth running of our projects; 

(b) provide strong, holistic solutions, focused on operational leadership; and 

(c) support the overall growth and development of the organisation.
 

Role-Specific Responsibilities

1. Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.

2. Oversee the development and operational execution of detailed work-plans and budgets for WWR programme

3. Track all milestones and reporting schedules, taking timely action to ensure they are met.

4. Develop and deliver project MEAL activities in collaboration with our external MEAL consultant.

5. Produce (gather, collate and edit)  high quality, timely project progress, annual and donor-specific reports.

6. Oversee the management of partnership agreements and contracts in accordance with the donor specific requirements.

7. Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.

8. Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.

9. Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, deliver a consistently high and appropriate level of service and support to individuals contacting WWR.

10. Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
     

Qualifications and Experience

Essential

• Educated to degree level or equivalent work experience.

• Experience in grant or contract management in a humanitarian or development environment.

• Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.

• Demonstrable experience of applying monitoring systems and managing budgets.

• Experience of communicating with a wide range of stakeholders.

Desirable

• Experience working in the nonprofit sector.

• An understanding of global health.

• Experience of working across international partnerships.

• Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.

• Experience of managing a range of programmes at a middle/senior management level.

• Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.
   

Person Specifications

• Committed to the values of Worldwide Radiology.

• Passionate and committed to equality and diversity.

• Self-motivated with a flexible, collaborative & positive work ethic. 

• Demonstrable commitments to high professional and quality standards.

• Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.

• Good attention to detail with excellent time management skills.

• Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.

• Excellent communication, interpersonal, relationship building, presentation and analytical skills.

• Ability to take the initiative and work independently while keeping relevant team members fully informed.
   

Other Requirements

• Applicants must be eligible to work in the UK (please note this does not apply to internationally-based independent consultants)

• Able to travel within the UK and internationally

• Flexible approach to working hours to meet the needs of the service
   

How to Apply

Applicants interested in this role should send the following attachments by email:

• Their CV (max 2  pages)

• Letter of motivation (max 2 pages)

• The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)

Please send your application by 5pm, 26th April. Interviews will be held remotely w/c 6th May via Zoom.

Please note that the position will commence no earlier than Monday, 1st July 2024.

We actively welcome applications from individuals from ethnic minorities, disabled persons, and other marginalised groups. We believe in the strength that diverse perspectives bring and are dedicated to fostering an inclusive environment where everyone feels valued and empowered to succeed.

Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.

The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.

When joining Urban Saints, you’ll enjoy benefits including:

• 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
• Pension scheme: we contribute 6% to the Urban Saints pension scheme.
• Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
• Homeworking allowance.
• Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.

Assistance Dogs UK acts as an umbrella body for accredited assistance dog organisations. The Charity seeks to advance the education of the public and service providers about assistance dogs, and the rights of people who rely on them.

ADUK is a small but growing charity hoping to make a big impact for our already highly engaged members. Members work with us collaboratively to share their experience and knowledge, and this enables us to meet our charitable objectives and advance the industry. 

ADUK is looking for an experienced and dedicated professional to be part of our ambitious team at a key time for the charity.  In this new role, our Policy and Campaigns Manager will develop our policy positions and further our campaigning aims to promote standards-based approaches to the training and welfare of assistance dogs, and to facilitate better access for all those who rely on these highly trained dogs.

This is a new role so we are seeking someone who will be inspired by our work and be excited about making it a success.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Hampton Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

7 hours per week on Saturday

Salary

£23,933 pro-rata plus OTE Bonus

Location

Hampton Hill

Start date

As soon as possible

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Your opportunity 

Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. 

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Your purpose

To facilitate the Voice 21 approach in Voice 21 Oracy Schools through leading professional development and school improvement programmes, and by designing and delivering high impact learning experiences and materials for teachers and school leaders. 

Your responsibilities

Quality programme delivery

• Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school. 

• Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school consultancy support and one-to-one advice.

• Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.

• Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.

Learning content & programme development

• Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.

• Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions. 

• Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence. 

Team and organisational contribution

• Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.

• Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc. 

• Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.

• Identify and carry out other tasks commensurate to the level and spirit of the role as required.

Your experience

• You are an excellent teacher (primary or secondary).

• You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.

• You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.

• You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development. 

• You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults. 

• You are flexible, can think on your feet and can bring your own experiences to the work we do.

• You are highly-organised, look for solutions and can prioritise and manage a varied workload. 

• You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays. 

Application details 

We are particularly interested to hear from applicants who live in the North East of England. Please send your most recent CV and a document answering the questions with the subject “Programme Lead application”

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).

• Tell us about something you have achieved recently that you are proud of? (Max 200 words)

Closing date: Friday 26th April, 12pm

Interview date: w/c 6th and 13th May

Start date: August/September 2024

Terms: Permanent, subject to successful probation review at 3 months.

Contract: This is a full time post, but we would welcome applications from those looking for 0.8 FTE. 

Location: We are looking to appoint someone who is based in the North East of England. Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work. 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Clinical Supervisor

Permanent

Part-time 17.25 hours scheduled over a 7 day period Sunday to Monday, including occasional Bank Holidays

Home Based

£27,846 (based on 17.25 hours per week)

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

In this role, you will offer clinical supervision to the Macmillan Support Line teams including advisers, nurses, line managers, service knowledge specialists and other groups and individuals as needed. As part of their continuing professional development, you will enable colleagues to reflect on their practice in supporting people affected by cancer while maintaining their own wellbeing.

You will be part of a team of 3 part-time clinical supervisors and will be given opportunities to feedback on recurrent themes to the organisation. You will learn about organisational wellbeing and be a key part of a team capable of working in an emotionally challenging, fast paced, live contact centre environment.

You will be running regular small group supervision sessions (approximately 3 per day) for 1hr 15’ each, managing a caseload of approximately 25 groups monthly. You will also offer individual supervision where needed.

About you

The successful candidate will demonstrate the following skills and experience:

• You must hold one of the following qualifications: Clinical Supervision Level 6 or above; accredited Counsellor or Psychotherapist (British Association of Counselling and Psychotherapy, UK Council for Psychotherapy, Health Professionals Council)
• Your experience of delivering both 1-1 and group supervision virtually will be essential
• Experience of delivering supervision to colleagues who provide a live, frontline, fast paced health related service is desirable

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Sunday 28th April 2024

First interview dates: May 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

About the World Green Building Council

The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.

Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:

● Address whole-life carbon emissions of existing and new buildings

● Enable resilient, healthy, equitable, and inclusive places

● Secure regenerative, resource-efficient, and waste-free infrastructure

We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).

The Role:

The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.

The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.

Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.

Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.

The Partner Engagement Lead will report to the Director of Programmes Strategy.

Key responsibilities include but are not limited to:

1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.

2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.

3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.

4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.

5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.

6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.

Skills, Experience & Education:  

1. Communication and Engagement:

1. Effective communication and interpersonal skills.
2. Stakeholder engagement through active listening, empathy, and clear articulation.
3. Ability to diplomatically resolve conflict and manage sensitive situations.
4. Confident communication in external situations, including pitch meetings or external events.

2. Account Management:

a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.

b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.

3. Reporting and Budget Oversight:

1. A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
2. Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
3. Accurate reporting for all strategic analysis, including budget and grant reporting.

4. Collaborative working:

1. Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
2. Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
3. Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.

The ideal candidate is:

● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners

● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal

● An enthusiastic learner – willing to take on new challenges and tackle complex topics

● A creative mind – will innovate with approaches and engagement techniques

● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery

We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.

English for Action 

Operations  Lead

Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation) 

Hours: 22.5 (3 days) per week

Location: Work from home, with occasional meetings in London required (travel at employee’s expense). 

Duration of contract: permanent 

Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day

Interviews to be held on: Friday May 17th in the afternoon

Reporting to: The trustee HR subgroup and a line manager on the Executive Team

The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis.   Read more about the role.

You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this. 

About EFA

English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships. 

Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees. 

EFA employee benefits include: 

• Pension scheme with employer matched contribution, currently at 6%. 

• Pay rises in line with inflation wherever possible (we have a flat pay structure) 

• Tech and cycle scheme

• Flexible working possible based on your needs 

• Continuous Personal Development actively encouraged and training opportunities explored. 

• Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.

• Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave 

• Enhanced maternity/paternity/adoption/shared parental leave pay 

• Enhanced sick pay 

• Collaborative decision making on organisational strategy and practice

• Working within an organisation that makes a huge difference in communities across London and the UK. 

Recruitment process / how to apply

We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description. 

So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes. 

We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another  week  to complete a few further questions. 

Get in touch if you’d like to chat informally about any aspect of this job description or the role: