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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK (Remote with occasional travel)
Salary: Rest of UK - £20,012.14 London - £22,013.42
Hours: 21 hours per week
Willingness to travel for team meetings, training events and centre visits as required. Travel is funded.
MSI Reproductive Choices UK is looking for a highly organised and compassionate Complaints & Customer Services Facilitator to join our Quality & Governance Team.
This is a rare opportunity to join our Quality & Governance team and develop specialist expertise in complaints management, governance, and client experience within a leading healthcare organisation.
The successful candidate will benefit from dedicated one-to-one training, coaching and support from our experienced Quality & Customer Services Manager, gaining valuable knowledge and practical experience in complaint investigations, medico-legal processes, organisational learning and quality improvement. This role offers an exceptional platform for professional development and would suit someone looking to grow their career in governance, quality, patient experience, customer services or healthcare management.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial Benefits
Work-Life Balance
Rewards & Perks
Health & Wellbeing
Career Development
Key Responsibilities
Skills & Experience
Join MSI UK and help transform client feedback into meaningful improvements that strengthen the quality, safety, and experience of care for every client.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?
South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.
This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.
What you'll be doing:
We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Week commencing 17th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Are you passionate about peer support, lived experience, and approaches that recognise people's strengths rather than defining them by a diagnosis? Do you believe that those that hear voices or have unusual sensory experiences should have a safe, non-judgemental and supportive environment?
South East London Mind is launching a new Hearing Voices Group in Southwark, offering a welcoming, peer-led space where people can share experiences, connect with others and develop their own understanding of voices and unusual experiences. The group will be delivered in line with the Hearing Voices Network Charter, creating an environment that is validating, trauma-informed and non-pathologising.
We are looking for a Hearing Voices Programme Lead and Facilitator to coordinate and deliver this exciting new programme. You will facilitate a weekly group, creating a safe and validating environment where people can explore their experiences on their own terms, supporting participants to develop their own wellbeing strategies, confidence and goals.
The role will lead the programme including building routes into the service through promotion, outreach and community engagement, and developing strong relationships with Community Mental Health Teams and local partners. You will manage referrals and monitoring and manage sessional co-facilitators with lived experience of hearing voices.
This is a unique opportunity to combine facilitation, community engagement, service development and leadership in a role that centres lived experience and peer support.
We welcome applications from people with a range of backgrounds and experiences.
Key qualities include:
We are particularly interested in applications from people with lived experience of mental health challenges.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 2nd August (11:59pm)
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Field-based delivery across the Midlands, particularly Coventry, Sutton Coldfield and Birmingham
Reports to: National Programme Manager
Fees: A daily rate of £160-£200 per day depending on experience
Expected Start Date: Jan-Feb 2027
Contract: Freelance contractor
Application deadline: Wednesday 29 July at midday
Interview information: Interviews will be held on a rolling basis. We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so early applications are encouraged.
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary:
The Associate Facilitator plays a key role in delivering high-quality, engaging programmes across The Girls’ Network regions. This role focuses on facilitating impactful workshops and mentoring programmes for girls aged 14-19, supporting them to develop confidence, personal and social skills, and aspirations for their futures.
We are looking for an experienced and confident facilitator who can create inclusive, engaging learning environments and adapt delivery to meet the needs of diverse groups. The role requires someone who is comfortable working with volunteers and building positive, professional relationships with schools and other stakeholders.
This is an exciting opportunity for someone who is highly organised, reliable and passionate about working with and for young people. Delivery will take place across England, so a willingness to travel is essential (travel expenses will be reimbursed).
We are particularly interested in facilitators based in the Midlands.
Key Duties/Responsibilities:
Deliver engaging in-person workshops and onboarding sessions to young people aged 14-19 in secondary schools and colleges, empowering them to develop personal and social skills. Prepare thoroughly by reviewing and adapting session plans to meet the diverse needs of different groups.
Facilitate end-to-end mentor matching with young people (both in-person and virtually) and be present to support positive mentoring relationships.
Build and maintain positive, working relationships with schools, colleges, volunteers and other stakeholders. This includes retaining key relationships and supporting volunteers to ensure they feel confident and clear on their role.
Accurately collect and maintain records of programme participation, attendance, and outcomes. This includes logging pre-and post-programme data into Salesforce and gathering qualitative feedback from young people.
Uphold safeguarding and GDPR policies and procedures at all times, promptly escalating any concerns or disclosures to the National Programmes Manager and/or Designated Safeguarding Officer(s).
Facilitate the overall success of workshop delivery, volunteering, and mentoring cohorts in your region.
Coordinate and deliver events and communications to meet regional and national KPIs, ensuring smooth operations.
Utilise effective, high-quality workshop and training materials to deliver impactful programme activities.
Engage in regular supervision with the National Programme Manager and attend additional training sessions and briefings as required.
Manage travel arrangements in line with the Expenses policy, ensuring timely submissions of expenses.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Person Specification:
Essential
Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.
Experience of delivering high quality workshops and/or training sessions to groups of young people, aged 14-19.
Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations.
Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment.
Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
Project or programme coordination experience, with the ability to manage conflicting priorities effectively.
Experience of working towards agreed objectives or performance measures and contributing to performance monitoring.
Practical knowledge and experience of safeguarding and child protection working practices.
Competence in using digital tools, such as Salesforce or other CRM platforms, with attention to detail and the ability to maintain high-quality records for monitoring and evaluation purposes.
Understanding of equal opportunities and inclusion in youth work and how they apply in youth work in the charity and/or education sector.
Understanding of the barriers experienced by girls and young women from disadvantaged backgrounds, with a commitment to helping address these through the organisation’s work.
Commitment to The Girls’ Network mission and keeping young people at the centre of all work.
Ability to work flexibly, including occasional evenings and weekends, where required.
Desirable
Qualified Teacher Status or other relevant teaching qualification
Experience working in a charity, youth, or education setting.
Experience of working with young people from diverse backgrounds.
Experience of safer recruitment in volunteering.
A mentoring, coaching qualification, or equivalent experience.
Specific knowledge of mentoring programmes and/or youth/education services.
We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed.
We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles.
Typical delivery pattern
Programme delivery is scheduled around the needs of partner schools and colleges. As a guide, most programmes consist of a series of three workshops, delivered either:
Once a week over 3 weeks; or
Once a fortnight within a school half term.
Delivery schedules may vary depending on the needs of each education setting.
Work will be offered on an ad hoc basis according to programme demand and contractor availability. We cannot guarantee a minimum number of programme delivery assignments.
How to apply
We encourage you to apply as soon as possible. As part of your application, you will be asked to submit your CV and answer a few application questions.
Appointees will be subject to a DBS check. You must have the right to work in the UK to apply for this role.
The deadline to submit your application is 29 July at midday. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Training and induction
Successful contractors will receive an induction and training programme to support them in the role. This is expected to take approximately 3 days, although the duration may vary depending on your previous experience.
Training and induction time will be paid at the agreed day rate. Any reasonable travel and accommodation costs incurred while attending training or carrying out work for The Girls' Network will be reimbursed in line with our Expenses Policy.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Field-based delivery across the South Coast of England, particularly Southampton, Brighton, Worthing and Shoreham.
Reports to: National Programme Manager
Fees: A daily rate of £160-£200 per day, depending on experience
Expected Start Date: Jan-Feb 2027
Contract: Freelance contractor
Application deadline: Friday 14 August at 9am
Interview information: Interviews will be held on a rolling basis. We reserve the right to close this vacancy early if we receive a high volume of suitable applications, so early applications are encouraged.
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary:
The Associate Facilitator plays a key role in delivering high-quality, engaging programmes across The Girls’ Network regions. This role focuses on facilitating impactful workshops and mentoring programmes for girls aged 14-19, supporting them to develop confidence, personal and social skills, and aspirations for their futures.
We are looking for an experienced and confident facilitator who can create inclusive, engaging learning environments and adapt delivery to meet the needs of diverse groups. The role requires someone who is comfortable working with volunteers and building positive, professional relationships with schools and other stakeholders.
This is an exciting opportunity for someone who is highly organised, reliable and passionate about working with and for young people. Delivery will take place across England, so a willingness to travel is essential (travel expenses will be reimbursed).
We are particularly interested in facilitators based in the South Coast of England, particularly Sussex and Hampshire.
Key Duties/Responsibilities:
Deliver engaging in-person workshops and onboarding sessions to young people aged 14-19 in secondary schools and colleges, empowering them to develop personal and social skills. Prepare thoroughly by reviewing and adapting session plans to meet the diverse needs of different groups.
Facilitate end-to-end mentor matching with young people (both in-person and virtually) and be present to support positive mentoring relationships.
Build and maintain positive, working relationships with schools, colleges, volunteers and other stakeholders. This includes retaining key relationships and supporting volunteers to ensure they feel confident and clear on their role.
Accurately collect and maintain records of programme participation, attendance, and outcomes. This includes logging pre-and post-programme data into Salesforce and gathering qualitative feedback from young people.
Uphold safeguarding and GDPR policies and procedures at all times, promptly escalating any concerns or disclosures to the National Programmes Manager and/or Designated Safeguarding Officer(s).
Facilitate the overall success of workshop delivery, volunteering, and mentoring cohorts in your region.
Coordinate and deliver events and communications to meet regional and national KPIs, ensuring smooth operations.
Utilise effective, high-quality workshop and training materials to deliver impactful programme activities.
Engage in regular supervision with the National Programme Manager and attend additional training sessions and briefings as required.
Manage travel arrangements in line with the Expenses policy, ensuring timely submissions of expenses.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Person Specification:
Essential
Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.
Experience of delivering high quality workshops and/or training sessions to groups of young people, aged 14-19.
Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations.
Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment.
Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
Project or programme coordination experience, with the ability to manage conflicting priorities effectively.
Experience of working towards agreed objectives or performance measures and contributing to performance monitoring.
Practical knowledge and experience of safeguarding and child protection working practices.
Competence in using digital tools, such as Salesforce or other CRM platforms, with attention to detail and the ability to maintain high-quality records for monitoring and evaluation purposes.
Understanding of equal opportunities and inclusion in youth work and how they apply in youth work in the charity and/or education sector.
Understanding of the barriers experienced by girls and young women from disadvantaged backgrounds, with a commitment to helping address these through the organisation’s work.
Commitment to The Girls’ Network mission and keeping young people at the centre of all work.
Ability to work flexibly, including occasional evenings and weekends, where required.
Desirable
Qualified Teacher Status or other relevant teaching qualification
Experience working in a charity, youth, or education setting.
Experience of working with young people from diverse backgrounds.
Experience of safer recruitment in volunteering.
A mentoring, coaching qualification, or equivalent experience.
Specific knowledge of mentoring programmes and/or youth/education services.
We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed.
We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles.
Typical delivery pattern
Programme delivery is scheduled around the needs of partner schools and colleges. As a guide, most programmes consist of a series of three workshops, delivered either:
Once a week over 3 weeks; or
Once a fortnight within a school half term.
Delivery schedules may vary depending on the needs of each education setting.
Work will be offered on an ad hoc basis according to programme demand and contractor availability. We cannot guarantee a minimum number of programme delivery assignments.
How to apply
We encourage you to apply as soon as possible by submitting your application. As part of your application, you will be asked to submit your CV and answer a few application questions.
Appointees will be subject to a DBS check. You must have the right to work in the UK to apply for this role.
The deadline to submit your application is 29 July at midday. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Training and induction
Successful contractors will receive an induction and training programme to support them in the role. This is expected to take approximately 3 days, although the duration may vary depending on your previous experience.
Training and induction time will be paid at the agreed day rate. Any reasonable travel and accommodation costs incurred while attending training or carrying out work for The Girls' Network will be reimbursed in line with our Expenses Policy.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Flexible, term-time role offering a minimum of 3 hours per fortnight at £16.32 per hour, with opportunities to increase your hours by supporting multiple schools across our network of 10 schools. Sessions take place during school hours on the same day and time each fortnight, with schedules arranged to fit around facilitators’ existing commitments.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
A fantastic opportunity for a Youth Engagement Facilitator to help bring youth participation to life across schools and colleges in Brighton & Hove. As part of our Youth Engagement Team, you will deliver engaging sessions in primary schools, secondary schools and colleges, supporting young people to improve mental health and wellbeing, amplify their voices, and drive meaningful change that benefits the wider school community.
This flexible sessional role offers the opportunity to deliver Schools Mental Health Champion sessions during school hours, with working days and hours tailored to the number of schools you support. The programme runs annually from September to July, with a minimum commitment of around three hours per week and additional hours available for those able to support multiple schools.
As a Sessional Facilitator, you will work with the same cohort of students throughout the academic year, delivering 8–10 sessions per school between September and July. Your role will be to empower young people to champion mental health, strengthen student voice, and lead positive changes that improve wellbeing within their school community.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This role is ideal for someone who is passionate about youth participation and committed to ensuring that young people’s voices are heard and valued. The successful candidate will have experience of working directly with young people, facilitating youth groups and/or youth-led projects, and confidently delivering engaging face-to-face sessions.
You will have a good understanding of the mental health and wellbeing challenges that can affect young people, alongside demonstrable experience of safeguarding and promoting the welfare of children and young people.
CLOSING DATE: Sunday 2 August 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Green Social Prescribing Facilitator
Shrewsbury, Shropshire
£18,659 per annum (FTE £31,098 per annum) + 7% pension contribution
Permanent, Part Time (21 hours per week)
Closing date - 9am on 31st July 2026
Interviews will be held on 13th August 2026
What you will be doing:
We are seeking an enthusiastic and collaborative individual to join our team and help drive the next phase of GSP. You will build upon the strong foundation, and work across both organisations, continuing a well-established model of joint delivery and partnership working. The role will be jointly managed by the Director of Communities at Energize and the Head of People and Wildlife.
As our Green Social Prescribing Facilitator, you will build capacity and awareness of GSP across the county. You will work with health sector partners to build advocacy for nature based activity and with communities to improve physical and mental wellbeing and enhance pride in place.
We would like you to have:
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
About us:
We have a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. An autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.