Facilities management jobs in islington, greater london

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

AKC Building Operations

• Oversee and manage the teams responsible for the reception, security and cleaning.

• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. 

• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

• To maintain and review equipment asset registers and update accordingly.

• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

• Support the relationships with the tenants of the AKC retail units.

• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

• Respond to emergency situations or other urgent issues involving AKC. 

AKC Building Administration

• To prepare an annual operational plan and budget for the AKC building management team.

• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

• To lead any supplier procurement processes related to building management.

• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

• To own the AKC building management risk register ensuring that it is up to date at all times.

• To attend the AKF(UK) Property Committee meetings

• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

AKC Events

• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 

People Management

• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties. 

Qualifications

• A degree in Facilities Management or similar qualification would be an advantage.

Experience

• Experience of staff management

• Experience of managing third-party contractors

• Experience in managing complex mechanical, electrical and plumbing systems

• Experience of managing planned preventative maintenance for hard and soft services

• Experience of working in a complex, multi-stakeholder environment

• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

• Experience of identifying trends and developing/implementing management reports.

• Experience in a similar field e.g. school, university or charity.

Skills

• Good interpersonal, customer care and liaison with a wide range of stakeholders

• Ability to explain technical issues to non-technical personnel.

• Ability to work both strategically and operationally.

• Ability to successfully manage time, plans and other related tasks.

• Ability to continuously meet targets and surpass expectations.

• Ability to lead, inspire and motivate a team to meet objectives.

• Excellent written and verbal communication skills in English.

• Good presentation skills.

• Excellent communication skills and able to communicate with internal and external customers.

• Commercially aware with good negotiating skills.

• Excellent client facing skills with the confidence to deal with people at all levels.

• Capable of working independently and collaboratively as part of a wider team.

• Good numeracy and presentation skills.

• Self-motivated, action-focused and with a proactive approach.

• Ability to always maintain a professional appearance and approach.

• Proven ability to deal with change. 

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As a proactive member of the Secretariat team,  to deliver high quality, professional services to FIGO. This will be achieved by;

· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)

· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)

· Coordination of Health and Safety/Fire Safety Support

Introduction to the Cathedral

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Our Vision & Values 

Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage. Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are: 

Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul. 

Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.

Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.

Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.

Our Values

Integrity, Kindness, Justice, Courage

Role Overview

The Choir Verger supports the daily worship and life of Southwark Cathedral through practical, ceremonial, and hospitality duties. This entry-level verger role focuses on the preparation and smooth running of the Cathedral’s daily liturgy, the welcoming of visitors and worshippers, and the upkeep of spaces to the highest standards.

The postholder will work flexibly within the verger team, supporting colleagues in a wide variety of tasks — from setting up for worship to assisting with public events. The role demands patience, calmness under pressure, adaptability, and a commitment to the Cathedral’s mission.

At the heart of this position is safeguarding: ensuring that every child, young person, and vulnerable adult who engages with the Cathedral does so in a safe, respectful, and supportive environment.

Key Duties and Responsibilities of all Vergers

Care of the Cathedral Church and Buildings

· Maintain the Cathedral and all associated buildings in good order and cleanliness.

· Work collaboratively to ensure all Cathedral environs are free of litter and well-kept.

· Facilitate maintenance work arranged by the Facilities Manager, granting access as needed for workers.

· Conduct regular checks of liturgical spaces, furnishings, and building fabric to identify damage, wear, or maintenance needs; promptly report findings to the Dean’s Verger and facilities staff.

· Perform additional duties as required under the direction of the Dean’s Verger and/or Precentor.

Worship & Event Preparation

· Set up worship spaces for daily services, feast days, and special events.

· Ensure altar linens are clean and in good repair, notifying the Dean’s Verger when replacements are needed.

· Maintain altar frontals, hangings, and banners in accordance with the current liturgical season.

· Operate the Cathedral sound system and assist with simple audiovisual or lighting equipment (e.g., microphones, livestream controls) when required.

· Maintain a calm, reassuring presence during services and events, remaining attentive to safeguarding and pastoral needs.

· Assist with the setup and removal of displays, exhibitions, and notices within the Cathedral.

· Support the arrangement and restoration of furniture and staging for concerts, plays, and services.

Health & Safety, Safeguarding & Security

· Assist in implementing practical safety measures for services, community gatherings, and events.

· Monitor the Cathedral complex for security, regularly checking the site and providing a visible presence alongside welcomers, day chaplains, and stewards.

· Work with the verging team to uphold Health & Safety, Safeguarding, and Unacceptable Behaviour policies.

· Record and escalate health & safety or safeguarding concerns according to Cathedral policy, as needed to the Dean’s Verger, Safeguarding Officer, or Health & Safety lead.

· Promote safeguarding awareness throughout all Cathedral activities, following Church of England and Cathedral best practices.

Care of Valuables and Monies

· Ensure all collected monies are placed in the safes at regular intervals and kept secure until banked.

· Take responsibility for the care of the Sacristy’s contents.

Hospitality & Welcome

· Foster a climate of welcome that reflects Christian values, collaborating with Visitor Engagement, Events teams, Day Chaplains, and Cathedral Guides.

· Support and inform visitors, offering a listening ear to ensure everyone feels valued, respected, and safe, and directing enquiries to the appropriate colleague as needed.

· Maintain a calm and approachable presence for all Cathedral users, promoting inclusion, hospitality, and safeguarding at all times.

Teamwork & Guidance

· Collaborate as part of the verger team alongside clergy, volunteers, and Cathedral staff to ensure smooth daily operations.

· Share operational updates with colleagues to promote excellent communication and consistent service.

· Participate in team meetings and relay pertinent information as required.

· Provide guidance and practical support to colleagues, modelling professionalism, patience, and respect in all interactions.

· Help foster a safeguarding culture across the team, ensuring best practices are maintained.

Specific Duties and Responsibilities of the Choir Verger

Liturgical Services

· Serve as Choir Verger on all formal occasions, appropriately attired in cassock and gown.

· Participate in Cathedral services according to established traditions and the guidance of the Dean and Chapter.

Choir & Music Area Care

• Ensure the Song School, Organ Loft, Choir Stalls, and all other choir-related spaces are kept clean, tidy, and well-presented.
• Monitor the condition of choir areas and promptly report any required maintenance to the Facilities Department.
• Support the Music Department in maintaining safe and orderly spaces for choristers, musicians, and staff.

Qualifications & Skills

Essential:

• Calm, patient, and welcoming manner.

• Willingness to work flexibly across shifts, evenings, and weekends.

• Good physical health to perform lifting and moving tasks.

• Open-minded and adaptable to a wide range of people and situations.

• Basic technology skills (e.g. email, printing, simple AV operation).

Desirable:

• Practicing Christian, preferably with knowledge of Anglican worship.

• Experience in hospitality or customer service.

• Previous experience in a church, heritage, or public venue environment.

Key Attributes

• Calm Under Pressure – remains composed and helpful in busy or unexpected situations.

• Welcoming – offers warmth and hospitality to all.

• Adaptable – responds positively to changing plans or needs.

• Respectful of Worship – maintains reverence for the liturgy and the Cathedral’s role as a sacred space.

• Team-Player – works well with colleagues to achieve shared goals.

• Safeguarding-Focused – committed to creating and maintaining a safe environment for all Cathedral users.

Why This Role Matters

The Choir Verger is a key part of the Cathedral’s daily rhythm, ensuring worship is conducted with dignity, order, and welcome. Through a balance of practical service, hospitality, and flexibility, this role supports the Cathedral’s mission to be a place of prayer, beauty, and community for all who enter.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Appointment to this role is subject to an enhanced DBS check and the successful completion of safeguarding training.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week (exclusive of meal breaks), normally consisting of five 8-hour shifts. Shifts operate between 07.00-23.00hrs seven days a week. When the needs of the Cathedral demand, you may be expected to work at such times outside those normal hours as may be necessary for the property completion of your duties.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas. After 10 years’ service, an additional 5 days paid leave (pro-rata). 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Privacy Notice For more information on how Southwark Cathedral processes applicant data, please refer to our HR Privacy Notice on the Vacancies page on the Cathedral website.

Westway Trust is seeking a highly motivated and experienced Property Manager to manage a portfolio of commercial properties within the Trust’s estate and will be committed to working with a culturally diverse community.

You will possess extensive experience in property management, knowledge of property related legislation and commercial awareness, plus good knowledge of landlord and tenant related legislation, affecting commercial properties.

You’ll be a strategic, commercial and customer focused professional who will provide a friendly and efficient service to tenants, staff and other stakeholders with an aptitude for working in a complex and fast changing environment.

Key responsibilities of the role include but are not limited to:

• Responsible for day-to-day tenant and building management.
• Undertaking routine property inspections to ensure compliance with the lease/licence Agreements
• Provide property reports and follow up on required actions with facilities management and tenants
• Review and select suitable tenants and negotiate terms
• Oversee the management of car parks and public realm
• Prepare the scope of works for refurbishment of vacant premises
• Prepare basic reports to enable the governance of the Trust
• Line management of a direct reports

Qualifications:

• Commercial Property Management qualification or extensive related experience.

Knowledge, Skills and Experience:

• Commercial Property Management qualification or extensive related experience.
• Demonstrable experience in dealing with Commercial Landlord & Tenant matters, in a similar role across complex property portfolios.
• Experience of managing the delivery of projects/programmes to time and budget.
• Good people relationship skills
• Experience of line management
• Experience of commercial property and tenancy transactions in an environment that wants to invest in development via consultations
• Experience of Multi User property management software (or similar).
• Proficient in using databases and programmes.

The application deadline is Monday 3 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Please apply directly from our website.

Training Facilitator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support the full training cycle from research to planning, delivery, record keeping and managing admin
• Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Relevant knowledge and experience within a similar organisation and training portfolio
• Skilled in managing multiple projects and training schedules in a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.

The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.

This post will involve working closely with contractors, consultants, and senior colleagues

Salary: £28,712 - £32,240 per annum
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
• Checking specifications, quotes, and working with contractors on job pricing.
• Raising of Purchase Orders, tracking through to job completion
• Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
• Uploading job sheets, and all related documentation Including invoices and certification
• Overseeing a contractor’s diary and ensuring all regular checks are carried out.
• Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
• Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
• Monitor and track through to completion health and safety issues from the daily building Inspections
• Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
• Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
• Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
• To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable

About you

Experience

• Facilities / Maintenance and or property management background.
• 1 years experience in compliance administration is a must
• Experience of managing health and safety in the workplace would be an advantage.
• Experience of delivering Facilities related training, including site induction an advantage.
• Experience of working within a soft and hard Maintenance services environment.
• Experience of tendering maintenance and Facilities contracts.

Skills & Knowledge 

• Excellent analytical skills
• Working knowledge of Social Housing Regulatory for building management and maintenance.
• Working knowledge of UK fire, health and safety regulations.
• Working knowledge of UK health and safety workplace regulations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Working knowledge of Building Management database systems

Abilities

• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focussed and responsive services.
• Ability to organise and prioritise own workload with minimum supervision.
• Ability to understand and meet the needs of customers to ensure excellent customer service.
• Ability to understand community issues as well as current housing issues.
• Ability to communicate and work effectively with other agencies
• Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.

Personal qualities

• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Demonstrate a positive attitude towards your own development including embracing the personal development review process
• Commitment to the values of diversity and inclusion
• Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment

Desirable criteria

• Facilities or Housing qualification or similar, or willing to undertake these qualifications
• Full UK driving license

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

 

The ideal candidate

We’re looking for an experienced Facilities Manager to be our named competent person for statutory compliance; covering health & safety, fire, water hygiene, electrical safety and environmental standards. You’ll coordinate planned and reactive maintenance - liaising with external contractors, keep accurate compliance records, and produce clear, risk-based reports for senior management. You’ll work with a high degree of autonomy, escalating issues and key strategic budget decisions as required.

What you’ll do

• Own compliance and risk management, maintaining live risk assessments and closing remedial actions within required timescales.
• Schedule and evidence statutory checks and liaise with approved contractors and maintain accurate records.
• Track maintenance spend and provide monthly variance reporting; support value-for-money supplier arrangements.
• Lead facilities projects as required - typically small to medium in scale.
• Drive sustainability improvements across energy, water and waste.
• Act as first responder to facilities incidents during working hours.

 

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

 

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
•  Employee assistance programme
•  Access to shopping discounts
• Learning & development opportunities

To apply

Please upload your CV with a covering letter detailing how you meet the job specification by 6 November 2025 at 23:30*.

Interviews

*Please note that we may interview on a rolling basis and therefore encourage early applications.

 

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Facilities Manager (Soft Services)

Contract type: Permanent, Full Time – 35 hours per week

Location: London, Canary Wharf (Onsite Office-based role)

Salary: £39,358-£41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.

About the role

As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.

In this role, you will:

• Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
• Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
• Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• On the job facilities management experience (minimum 3 years in a facilities manager role).
• Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
• Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
• Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service). 

Although not essential, we’d prefer you to have:

• Experience of working on environmental and wellbeing initiatives. 
• Experience of management for front of house services.

Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.

Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy

Contract: Fixed term contract until 14 August 2026

About the role

The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.

About you

• In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
• You will have experience of supporting a team in an administrative role with proven organisational skills.
• You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
• You will be confident in financial matters such as administering petty cash and raising purchase orders.
• You will have an interest in facilities management and health and safety.
• You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. ​

Registered Charity Numbers: E&W1082947, SC040094

Senior Facilities Contract Manager

Location: London, Hybrid
Contract: Permanent, Full Time 

Hours: 35 hours per week
Salary: £55,544 to £60,000

1st Interview (Face to Face) - w/c 10th Nov, 2025

About the Role

At Norwood, we’re proud to provide safe, high-quality environments that enable the people we support to live their best lives.

As Senior Facilities Contract Manager, you’ll play a key role in managing Norwood’s estate; overseeing outsourced Hard FM and Soft FM contracts to ensure all our buildings are safe, compliant, and well-maintained.

Working closely with the Assistant Director of Property and Facilities, you’ll lead on contract management, compliance monitoring, and service delivery across multiple sites. You’ll be the key link between Norwood, our contractors, and internal teams; ensuring our properties meet the highest standards while delivering value for money and operational excellence.

This is an opportunity to make a tangible difference in a values-driven charity.

About our Property and Facilities

Norwood’s Property and Facilities team plays a central role in maintaining and improving the environments where our services take place, from residential homes and supported living services to, children & family centres and a head office based across London and Berkshire.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

• Manage and monitor outsourced Hard FM (M&E, compliance testing, maintenance) and Soft FM (cleaning, security, waste) contracts.
• Carry out regular site visits and inspections to ensure safety, compliance, and presentation standards are consistently met.
• Oversee helpdesk/ticketing systems and ensure timely resolution of issues across sites.
• Support statutory compliance, including fire safety, water hygiene, gas safety, and environmental management.
• Lead contract reviews, procurement processes, and service provider performance evaluations.
• Produce dashboards, KPI reports, and analysis to track FM performance and inform decision-making.
• Collaborate with internal stakeholders to support operational needs and minimise service disruption.
• Contribute to business continuity, health and safety, and sustainability initiatives.

Qualifications, Training and Experience

Essential:

• Proven experience managing FM services across a multi-site estate with outsourced delivery models.
• IOSH or NEBOSH qualification.
• Strong knowledge of facilities operations, statutory compliance, and health & safety legislation.
• Experience managing supplier performance and contract delivery.
• Excellent organisational, communication and negotiation skills.
• Ability to travel between sites as required.

Desirable:

• Experience in the charity, public sector, or social housing environment.
• Familiarity with CAFM/helpdesk systems.
• IWFM qualification
• Awareness of sustainability and energy efficiency practices in FM.

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working
• 21 days annual leave + Bank Holidays + Jewish Holidays
• Employee Assistance Programme
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye tests and eyewear allowance
• Opportunities for development and leadership coaching

The Vacancy

Are you an experienced estates and facilities professional ready to shape the future of a global property portfolio? The ITF is seeking a Head of Properties to lead the strategic management, development, and optimisation of our London headquarters and wider international estate.

About the Role

As Head of Properties, you will oversee all aspects of property and facilities management, ensuring that ITF’s offices and residential properties are safe, compliant, efficient, and aligned with organisational goals.

You will lead the London-based Properties team, manage contracts and suppliers, oversee budgets, and drive sustainability across the estate. This role requires a balance of strategic vision, operational leadership, and hands-on management.

Reporting to the Director of Operations and working closely with senior leadership and regional colleagues, you’ll play a pivotal role in developing a long-term property strategy and maintaining professional, sustainable, and fit-for-purpose workspaces across the organisation.

Key responsibilities include:

Global Property Portfolio: Develop and implement a long-term property and estates strategy. Oversee the management, maintenance, and strategic planning of ITF’s global properties.

Health & Safety: Ensure all facilities meet health, safety, and legal requirements. Develop and maintain relevant policies, procedures, and documentation to ensure full legal compliance with applicable national legislation.

Fixed Assets: Establish and manage the organisation’s Fixed Asset Policy and purchase order processes.

Management: Manage property budgets, contracts, and procurement processes.

Leadership: Manage and develop the London-based Properties team, ensuring effective service delivery across facilities, security, and front-of-house operations.

Sustainability: Promote energy efficiency and environmentally responsible building management practices.

About You

You’re an accomplished estates or facilities professional with a proven record of managing complex property portfolios. You’ll bring both technical knowledge and strong leadership skills, with a proactive approach to problem-solving and a commitment to operational excellence.

To be successful in this role, you will have:

• Proven property management:  Substantial experience managing a multi-site or global property portfolio, including facilities management and residential properties as well as experience in generating income from conference suite or facilities hire.
• Expert knowledge of UK legislation and sustainability practices: In-depth knowledge and practical experience applying UK property compliance, health, and safety law.
• Financial and procurement management skills: Experience in line management, contract negotiation, budget management and financial reporting and working with external contractors or service providers.
• Exceptional communication skills: Fluency in English is essential, with the ability to report clearly to Directors and collaborate effectively with colleagues at all levels. Advanced Microsoft 365 skills including analysing information and reporting.

Why Join Us?

This is an exciting opportunity to play a key role in shaping the future of ITF’s global estate. You’ll work within a values-driven international organisation, leading a team that ensures our workplaces are safe, efficient, and sustainable for staff around the world.

Property and Facilities Coordinator - Alzheimer's SocietyWhat if your facilities expertise could directly shape the environments where life-changing work happens, ensuring safety, compliance, and excellence across every space we occupy?

About the opportunity

As Property and Facilities Coordinator, you'll be at the heart of our London office operations, ensuring it's safe, compliant, and a genuinely great place to work. This is a hands-on role within our Finance & Assurance directorate, based at our London office, where you'll work alongside the Property & Facilities Manager to deliver workplace environments that support our colleagues to make a real difference. You'll also provide support to our wider office portfolio, with occasional visits to other sites a couple of times a month.

You'll be the go-to person for everything from statutory compliance and health and safety coordination to managing contractors, overseeing office projects, and ensuring our spaces run smoothly day-to-day. Whether it's conducting site audits, coordinating first aiders and fire wardens, managing building inductions, or problem-solving reactive maintenance issues, you'll bring energy, initiative, and a solutions-focused mindset to everything you do.

While based in London, this role involves occasional travel to our other offices, giving you the opportunity to build relationships with colleagues and local teams across the Society. You'll work collaboratively with facilities management contractors, landlords, internal teams, and stakeholders at every level to keep our buildings safe, efficient, and welcoming.

About you

You're an organised, proactive professional with facilities management experience who thrives on variety and takes pride in getting things done. You understand that great workplaces don't just happen. They're the result of attention to detail, planning, compliance, and genuine care for the people who use them.

You'll have:

- Facilities management experience, ideally in a multi-site environment.
- Knowledge of health and safety requirements and building compliance.
- Experience managing contractors and coordinating maintenance (both planned and reactive).
- Project management skills and the ability to juggle multiple priorities effectively.
- A customer-focused approach and good communication skills.
- Confidence working both independently and as part of a collaborative team.
- Willingness to travel occasionally to our other offices across the UK, including occasional overnight stays.

What you'll focus on:

- Supporting the Property & Facilities Manager to deliver safe, compliant, and inspiring workplaces across our office portfolio.
- Coordinating statutory compliance, health and safety tasks, and ensuring all documentation is accurate and up to date.
- Managing relationships with facilities contractors, ensuring quality service and value.
- Conducting regular site audits and maintaining accurate asset registers.
- Recruiting, training, and coordinating first aiders and fire wardens.
- Leading building inductions for new starters and trustees.
- Project managing office moves, refurbishments, and reconfigurations.
- Responding efficiently to reactive maintenance issues and ensuring smooth day-to-day operations.
- Keeping facilities guidance and procedures current and fit for purpose.

Can you see yourself as the practical problem-solver who ensures our buildings work brilliantly for everyone who uses them? Are you ready to bring your organisational skills and facilities expertise to a role where you'll make a tangible difference every day? Can you balance compliance and care to create workplaces that genuinely enable our mission?

Important Dates
Deadline for applications is Sunday 26th October at 23:59.
Interviews will take place week commencing 3rd November. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Senior Facilities Administrator – Temporary Cover
£18.24 per hour + holiday pay | Immediate start | Until end of December | Central London | Hybrid

We’re working with a professional membership organisation to find a proactive Facilities Administrator to provide short-term cover until the end of December.

This is a fantastic opportunity for an experienced facilities professional who enjoys a varied role, working across maintenance coordination, health & safety, and contractor management within a busy office environment.

The role
You’ll be joining a friendly and collaborative Facilities team, supporting the smooth running of the organisation’s London office and ensuring it remains a safe, efficient, and welcoming space for staff and visitors.

Key responsibilities include:

• Coordinating maintenance and repairs via the in-house helpdesk system

• Liaising with key contractors (cleaning, pest control, catering, maintenance, etc.)

• Maintaining accurate floor plans and occupancy records

• Supporting health and safety processes, including risk assessments and building walkarounds

• Scheduling and supervising on-site contractor work and creating work permits

• Managing office supplies, postal services, and supporting team inboxes and diaries

• Providing reactive support during building evacuations and incident management

You’ll have:

• Previous experience in a facilities or office management role

• Strong organisational skills and the ability to manage multiple priorities

• Excellent communication and coordination skills

• Confidence working with contractors and internal teams

• A proactive, can-do attitude and attention to detail

This role is available for an immediate start and will run until late December, providing essential cover during a busy period.

If you’re available straight away and looking for a rewarding temporary role where you can make an impact, we’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Human Resources and Facilities

Location: Hybrid

Salary: £57,000 per annum plus £312 Home Worker Allowance per annum

Hours: 35 hours per week

Vacancy Type: Permanent

Sands are the UK’s leading pregnancy and baby loss charity. We are here to support everyone touched by pregnancy loss or the death of a baby. Always.

We’re creating a community of compassionate and lifesaving changemakers, whose voices inspire change and turn understanding into action.

For more than 40 years, Sands has provided a safe, understanding and caring community for anyone touched by pregnancy or baby loss. We can help, whether your loss happened recently or long ago.

Sands offer many types of support, including our free, confidential telephone helpline, email support, and online group sessions. We have a UK-wide network of local groups offering peer-support in the community, social media groups helping people connect wherever they are, and free resources for partners, siblings, grandparents, and wider family and friends.

The Role

Our Human Resources and Facilities team are responsible for providing a high standard of support to our staff, who are based throughout the UK.

This exciting and high-profile role is responsible for leading on all operational HR & Facilities activity within the charity. This includes ensuring that this activity aligns with Sands’ strategic objectives and meets KPI’s set by the Board. This is a key role which will help us to promote Sands’ vision; a world where fewer babies die and when a baby dies those affected receive the best care and support for as long as they need.

The areas that the team covers include staff learning & development, organisational change management, EEDI, implementation and development of HR policies and procedures, staff wellbeing, recruitment, employee reward and recognition, employment relations, development of HR IT systems and management of our property portfolio.

With significant experience in a Head of HR role, you will have a good understanding of UK employment law and be able to apply this in everyday situations.

You will be confident in advising senior managers in HR best practice, including leading on change management processes.

Experience of developing employee benefit and wellbeing packages, HR policies and information systems is essential. Additionally, you will have demonstrable experience of developing HR strategies including budgets and be able to confidently present to groups of staff and managers.

An excellent influencer and communicator, you will be able to build effective working relationships with staff and managers across the organisation as well as external stakeholders.

With a good knowledge and understanding of employment law and HR best practice, you will be able to manage several work streams simultaneously and meet deadlines under pressure. Excellent organisational and time-management skills are therefore essential for this role. You will also need to be highly numerate and demonstrate good problem-solving ability.

Skills and Qualifications

• CIPD qualification at Level 7 (MCIPD) or equivalent
• Significant experience of working in a Head of HR / People role
• Proven track record of developing and delivering HR strategies, policies, and reports aligned with organisational objectives
• Experience in organisational development, staff learning and training design, and delivery
• Demonstrated experience of introducing and embedding Equality, Equity, Diversity and Inclusion (EEDI) initiatives
• Experience in HR policy development, implementation, and review
• In-depth knowledge of UK employment law and its practical application
• Experience of managing complex employee relations cases including grievance, disciplinary, and capability matters
• Significant experience of leading organisation-wide change management and transformation projects
• Experience in developing and implementing reward and recognition initiatives
• Experience of introducing and promoting staff health and wellbeing programmes
• Strong working knowledge of HR Information Systems (HRIS), ideally Sage HR or equivalent platform
• Experience of managing departmental budgets and reporting on financial performance
• Proven experience of leading, motivating, and developing a team of HR professionals
• Excellent influencing and communication skills, with the ability to engage effectively at all levels of the organisation
• Ability to build and maintain effective relationships across departments and with external stakeholders
• Exceptional attention to detail and accuracy in all aspects of work
• Ability to manage a demanding workload, prioritise effectively, and meet tight deadlines
• Excellent organisational and time management skills
• Sound knowledge of data protection and GDPR legislation as it relates to HR practice
• Strong analytical and problem-solving abilities with a pragmatic approach to complex issues
• Confident, assertive, and able to make sound judgements and decisions when required
• Experience of, or an interest in, facilities management
• Understanding of maternity, neonatal, and healthcare policy and practice across the UK
• Empathy with Sands’ vision, mission, and values

To Apply

If you feel you are a suitable candidate and would like to work for Sands, please do not hesitate to apply.