Facility assistant jobs in hammersmith, greater london
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.
The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events.
Meetings & Events
• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches
• Liaison with clients/bookers/stakeholders via email, by phone and face to face
• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements
• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser
• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers
• Ensuring rooms are set up according to bookings
• Meet and greet organisers for each event allocated
• Offer and conduct site visits with event organisers
• Administration: responsible for all administration duties relating to meetings and events
• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager
• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event
• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
Customer Care
• Providing excellent customerservice to guests and stakeholders
• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day
• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events
• Maintain and extend upon relationships with the 3 different organisations based in AKC
• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made
• Liaising with clients for feedback
• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers
• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource
• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests
General
• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard
• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment
• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions
• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards
• Assist Events Operations Manager with the monthly Service Data report for the Property Committee
• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience
• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre
• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily
• Support the Events Operations Manager in all their duties as required
• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager
• Deputise for the Events Operations Manager in his/her absence
Knowledge and Qualifications
• Experience of working in a similar role within a meetings and events environment.
Skills
• Excellent customer service and interpersonal skills
• Organised and capable of multi-tasking with excellent attention to detail
• Knowledge of Microsoft applications including Word and Excel
• Ability to problem solve
Personal Attributes
• Friendly and professional manner
• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events
• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust
• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
About the role
Imperial’s Regular Giving and Legacy team is seeking a coordinator for a 12-month fixed term contract. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals. This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.
What you would be doing
Imperial’s Regular and Mid-Level Giving programme seeks philanthropic support up to £50,000 to advance the work of the University. Primarily, the programme focuses on soliciting support from alumni. The Legacy team raises philanthropic income from alumni and friends who leave the gifts in their will. Our programmes raise funds for a variety of projects across the University including bursaries and scholarships, enhancing the student experience and Faculty level support.
Your responsibilities will be wide-ranging, but the key duties are:
- Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the team to draft and send appropriate responses.
- Collect, collate and manage case studies, including building relationships with students.
- Support the telethon fundraising campaigns, direct marketing fundraising appeals, and managing your own fundraising projects such as emails and social media.
- Support the team with general administrative and office duties such as booking meeting rooms.
- Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.
- Support with the team with budgets including raising PO’s and tracking invoices.
What we are looking for
In order to hit the ground running, you will need to possess the following required skills:
- Experience of working in a customer, alumni or donor focused environment
- Outstanding communications (both written and oral) and interpersonal skills
- Ability to communicate effectively and concisely with a range of internal and external stakeholders, at all levels
- Excellent organisational skills and time management
- Methodical approach to work with outstanding attention to detail
- A sound understanding of customer relations databases (CRM) to manage customer/donor data.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
It is anticipated that first round interviews will be held week commencing 17th of November.
Closing date: 5 November 202
For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.
We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.
A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.
Why join us?
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Be part of a historic moment as we mark 100 years of co-operative youth-led social action.
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Be within an organisation with a passionate, values-driven community.
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Work in a role that makes a difference to young people’s lives and futures.
Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.
Closing date: 9am Monday 3rd November 2025
Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer.
We’re looking for three Parent Programme Officers to help deliver the Stregthening Families, Stregthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.
You’ll build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners, ensuring the programme is safe, effective and engaging. You’ll support research and evaluation, maintain robust systems and make sure our work is informed by evidence and grounded in lived experience.
We’re keen to work with experienced practitioners in the Strengthening Families, Strengthening Communities (SFSC) model, or people that are familiar with it and have extensive expertise with other group parenting programmes.
You will be an organised and confident communicator who values openness and collaboration. You’ll bring experience in partnership working, programme delivery and safeguarding, with the ability to build rapport and manage sensitive situations with professionalism.
If you share our belief that building trusted relationships and honest partnerships can transform outcomes for young people and families, we’d love to hear from you.
This is a fantastic opportunity to develop your skills and be part of a collaborative, supportive team committed to tackling racial inequality.
Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.
The SFSC: Safer Lives programme builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Are you ready to lead one of London’s most vibrant and award-winning arts venues? Union Chapel is seeking a dynamic Venue Manager to oversee our busy calendar of artistic and commercial events, ensuring every visitor leaves inspired, safe, and delighted. This is a unique opportunity to shape the experiences of thousands of guests, lead a passionate team, and drive the success of a venue at the heart of the community.
As Venue Manager, you will be at the helm of our operations, balancing the creative and practical aspects of running a busy venue. From high-profile concerts to community events, you’ll ensure every production runs smoothly, safely, and to the highest standard. You’ll lead a talented team including Visitor Engagement, Bar, and Front of House staff, fostering an environment of collaboration, continuous learning, and excellence in customer service.
Your role will encompass the full spectrum of venue management: coordinating event logistics, managing budgets, overseeing bar and catering operations, and ensuring compliance with health, safety, and licensing regulations. You will act as a key point of contact for clients and stakeholders, making sure their events are delivered flawlessly while maintaining Union Chapel’s reputation as a welcoming, inclusive, and inspiring space.
We’re looking for someone with proven experience in venue management or event leadership, ideally in a high-profile or arts-focused environment. Strong organisational skills, financial acumen, and the ability to motivate and develop teams are essential. Knowledge of licensing, bar operations, and venue management software is highly valued. Above all, you’ll bring a passion for the arts, community engagement, and creating exceptional visitor experiences.
This is a full-time position, requiring flexibility for evenings and weekends, with a salary of £40,000. Beyond operational excellence, the role offers the chance to contribute strategically to the future of Union Chapel, identifying opportunities for business development, audience growth, and continuous improvement of our venue operations.
At Union Chapel, you’ll join a team committed to arts, diversity, and community. You’ll have the autonomy to innovate, the responsibility to lead, and the satisfaction of seeing your efforts directly impact audiences and artists alike. This is more than a management role — it’s a chance to champion live arts, shape memorable events, and make a lasting mark on a beloved London institution.
If you thrive in a fast-paced, creative environment, have a track record of operational excellence, and want to lead a team in delivering world-class events, we’d love to hear from you. Apply today to become Union Chapel’s next Venue Manager and take centre stage in one of London’s most unique arts venues.
The client requests no contact from agencies or media sales.



