Family services jobs

Are you organised… creative… a good planner?

We’re looking for someone to plan and organise our activities programme which offers Unpaid Carers in Lewisham the opportunity to have a break from their caring responsibilities in a social environment where they can meet other carers and focus on their wellbeing.

You’ll work closely with the service manager to plan and arrange a wide programme of activities for young and adult Unpaid Carers. This will involve researching activities, and liaising with providers, ensuring health and safety, insurance and other checks are in place, arranging resources and refreshments, completing risk assessments and booking venues.

You will actively promote activities to Unpaid Carers, manage bookings and respond to queries. The role is based in our Carers Hub, so you will interact with Unpaid Carers visiting the team or enquiring about the service. You will also prepare regular newsletters for the service and provide additional admin support to the team as needed.

Applicants should have experience in an admin or activities planning role and excellent customer service skills. You will require exceptional communication, organisational and written skills, and should be proactive and resourceful. You must be proficient in using Word and Excel, and experience of using databases would be an advantage.

The part-time hours (22.5) can be worked as 3 full days or shorter days across the week. Some flexibility is required for occasional evenings or Saturday working.

Do a job where you make a difference. Apply today.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Are you an experienced leader passionate about delivering social impact? Carers' Hub plays a vital role in Lambeth, ensuring that the borough's many unpaid carers get the crucial support they need.

Join our dynamic and dedicated Leadership Team as our Operations Manager for a 12-month maternity cover period. This pivotal role supports the Chief Executive Officer and acts as the engine room for the entire organisation, directly enabling us to meet the increasing needs of our carers.

Working closely with our Young Carers and Adult Carers Team Leaders, you will ensure the seamless and effective operation of our internal systems, processes, and people. This is a fast-paced and profoundly rewarding role with two core focuses:

1. Strategic Leadership & Compliance

• Supporting the CEO in the strategic leadership and management of Carers' Hub.

• Ensuring full legal and regulatory compliance across the charity.

• Developing and monitoring performance metrics to track and enhance service delivery.

• Playing a central role in the development of our services and support for unpaid carers.

2. Operational & People Management

• Overseeing the smooth running of all internal systems and office management functions.

• Implementing and maintaining robust, effective processes for a small but dynamic team.

• Developing and managing our staff, fostering a supportive and high-performing culture.

We are seeking an experienced individual with a demonstrable track record in:

• Operations and Office Management: Establishing and maintaining high-level operational efficiency.

• People Management: Proven ability to lead, mentor, and develop a dedicated team.

• Compliance and Governance: Experience ensuring organisations meet all legal and regulatory standards.

About Carers’ Hub: Our Mission

Our work is rooted in limiting the challenges—financial, educational, and emotional—that carers face. We achieve this through four essential workstreams:

• Raising awareness of carers.

• Influencing local policy through community engagement.

• Improving carer wellbeing.

• Connecting carers to each other, to support, and to training opportunities.

If you are looking for a role that offers significant responsibility, tangible impact, and a supportive team environment, we would love to hear from you.

We warmly welcome requests for informal chats to discuss the organisation and the role in more detail.

• For full details, including how to get in touch and apply, please see the Application Pack.

• Closing date: 9am Monday 27 October 2025

• Interview date: Tuesday 4 November 2025

Benefits Include:

• 25 days holiday plus Bank Holidays
• Birthday Leave
• Employee Assistance Programme – 24hr phone line for free confidential support
• Hybrid working (2 days working from home and 3 days in the office)

Waking Hostel Night Shift Worker – £22,207 per year 
Richmond (Kew Road) – Part-time, 30 hours per week (Saturday, Sunday, Monday, 9.45 pm – 8.45 am)

Make a difference while others sleep.
Join SPEAR and help create a safe, calm environment for people who’ve experienced homelessness. As a Waking Hostel Night Shift Worker, you’ll stay awake throughout the night to keep the hostel secure, provide practical and emotional support, and respond quickly to any issues, safeguarding residents and ensuring everyone feels respected and safe.

What you’ll do

• Be the first point of contact overnight, providing a welcoming and supportive presence.
• Carry out regular building patrols, monitor doors and access points, and respond calmly to emergencies or disputes.
• Identify and act on safeguarding concerns, following SPEAR’s procedures and escalating issues promptly.
• Keep accurate records of overnight activity and incidents, and give a clear handover to day staff.
• Handle calls and general enquiries, and liaise with on-call managers when required.
• Support residents with practical needs and maintain a positive, inclusive atmosphere.

What you bring

• Experience supporting people affected by homelessness or rough sleeping, including those with complex needs.
• Strong safeguarding knowledge and confidence to identify and escalate concerns.
• A calm, approachable manner and the resilience to manage challenging behaviour.
• Good communication and record-keeping skills, plus the ability to work independently and as part of a team.
• Willingness to work regular night shifts and occasionally attend daytime training or meetings.

Why join SPEAR

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

Generous holiday – 26 days plus public holidays (pro rata), rising by up to 5 extra days with length of service
Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
Cycle to Work – Save on a new bike and accessories through salary sacrifice
Season ticket loan – Interest-free loan for annual travel passes
Moving house day – Extra day’s leave when you move home
Financial security – Life assurance (4× salary) and interest-free emergency staff loan
Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
Career development – Ongoing training, learning and progression opportunities
Blue Light Card – Discounts across a wide range of shops, restaurants and services

Apply now and help create a safe, supportive night-time environment where residents can rest and rebuild their lives.

Working Pattern: Primarily based in Torfaen. Offices are open 9am to 5pm, Monday to Friday. All staff must work flexibly on occasions to meet the needs of the women and children.

Salary: £23,970 - £24,480 (pro-rated)  after successful completion of 6 months’ probation

Location: Contractually based in our Hwb in: Pontypool. Covering referrals from: Torfaen

Conrtact type: Permanent (in line with funding). Agile – working where and when required, to do the job most effectively

Hours & working Pattern: 

• 21hrs per week (Part time) 
• Monday’s Wednesday and Fridays
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   
• Participate in organisational on call rota (paid)

Accountable to: Support Service Coordinator

Purpose of the post : To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen

Who are we looking for?We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.
You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities

• Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

A current valid driving licence, access to a car and insurance covering business use are essential for this role.

Closing Date: 21st October 2025

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.  

Weekend Hostel Assistant    Hours: 15hrs Sat/Sun 8am-4pm   Salary: £10,522 per year

Location: DENS Hostel in Hemel Hempstead, Dacorum

Responsible for designated duties at The Elms i.e. activities and associated administrative tasks. To take responsibility for other areas when necessary. To maintain a professional relationship with residents and assist them with their day to day needs. To create a culture of partnership with the Hostel Key Workers through mutual respect, collaboration and understanding of each other’s role and responsibilities.

 Duties and Responsibilities

· Read the staff Handover and keep handover updated through your shift

· Handout post to residents

· Handout Medication to residents

· Collect service charges when Key Workers are not available

· Prepare Crash Pad and complete crash pad paperwork

· Answer the phone, deal with queries if and when required

· Update and issue new key cards

· Supply laundry coins to residents when required

· Assisting with Breathalysing or drug testing residents

· Assist in Emptying rooms following vacation

· Assisting Security when residents needs to be searched

· Prepare, cook and serve meals for residents if and when required,

· Keep the communal area clean and tidy at all times

· Washing of Crash Pad/Pod bedding

· Tidying and re-stocking Crash Pad

· To redirect calls from the public to DBC Homeless Out of Hours Team

· To assist Residents in seeking physically /mental health  advice via 111 or The Crisis Team

· Supervise Residents Meal time and record numbers on the Meal Sheet

· Support and train new staff members

· Carrying out welfare checks over the weekends.

· Familiarising ourselves with new clients/risk assessments. 

 We take the safeguarding of our clients seriously and as such this role is subject to an Enhanced DBS check.

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Hostel Accommodation Lead.

How to apply

Please read the full Job Description & Personal Specification   

For an informal chat, please ring our HR Department on 01442-913273

Please advise us should you require adjustments to be made for you at interview.

Young Lives Consortium are recruiting a Business Operations Manager

Location: Based at Lightwaves Leisure Centre, Wakefield WF1 3LJ

Hours: 30 hours per week, Monday to Friday, core hours of the day are open to negotiation.

Contract: Permanent

Salary: Pay Band D £30,976 - £34,055 pa Commencing pro-rata salary will be £25,116 to £27,612 pa.

Application deadline: 20th October 2025

Are you eager to participate in supporting Voluntary, Community Sector organisations in Wakefield District promoting positive outcomes for children, young people, and families in Wakefield District?

Young Lives Consortium seeks a Business Operations Manager to spearhead the back-office functions and provide essential support to the Chief Executive Officer. As a key member of the Management Team, you will play a crucial role in enhancing business processes, maximising efficiency to support Young Lives Consortium’s development.

In this rewarding position, you will be tasked with managing the business’s day-to-day operations, overseeing financial management, and ensuring operational excellence across all support functions.

If you are a results-orientated professional with a passion for making a difference and possess strong organisational, communication, team, and leadership skills, this role could be a perfect fit for you.

With a focus on fostering a positive work environment and promoting growth and development the Young Lives Consortium provides an exciting opportunity for individuals committed to promoting Voluntary Community Sector organisations supporting children, young people, and families

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role 

Breast Cancer Now is looking for a digital product operations manager to ensure our digital platforms remain robust, secure and high performing, enabling us to deliver excellent user experiences to everyone who needs our support.

You’ll play a pivotal role in our digital product operations, overseeing the health and performance of our main website (built on Umbraco CMS) and supporting other digital platforms where needed. Working closely with our managed service providers for hosting and infrastructure, you’ll manage updates, coordinate technical improvements and maintain compliance. Your work will be critical in building strong, reliable foundations for our digital strategy.

This is an exciting opportunity to work with a talented digital team, external agencies and internal stakeholders to keep our platforms healthy, future-ready and delivering impact for people affected by breast cancer.

About you 

You’ll have proven experience managing digital platforms and working with developers, with a strong understanding of CMS platforms, hosting, APIs, security and performance optimisation. Familiarity with technical SEO, accessibility standards (WCAG), analytics tools and release management will be key.

You’ll be a clear and confident communicator who can explain technical concepts and collaborate effectively with colleagues across the organisation. Strong organisational skills, problem-solving ability and attention to detail are essential, as is a proactive approach to continuous improvement.

If you thrive on ensuring platforms run smoothly and securely - and want to use your skills to make a real difference – we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London office.  Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 9 October 2025 09:00 am

Interview date

Friday 17 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We’re currently recruiting two full-time Peer Support Workers to work in our Sutton and Merton offices.

These 2 posts are part of a partnership between local voluntary sector organisations and South West London and St George’s Mental Health Trust. Both posts focus on offering a range of emotional, social and practical wellbeing support to young adults aged 18-25. These posts do not require a formal mental health qualification. The Peer Support Worker posts are designated for those with their own lived experience of mental health challenges who have reached a point in their recovery where they feel ready to support others on their mental health journey.  

For these roles you need to have an open and flexible attitude; an understanding of mental health; excellent engagement skills and a passion for working with young people. All posts are full-time office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

These posts offer an excellent opportunity to build skills and experience in the mental health field. 

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice (SLRA is regulated to provide advice at IAA Level 3) as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

We are looking for an Immigration Advisor who will be responsible for the delivery of immigration advice and casework to service users in a wide range of circumstances, although most will be rough sleepers. The work will be varied and will cover a broad range of asylum and immigration issues, along with the opportunity to support advocacy work and to improve access to justice.

We would love to hear from you if you:

• Are an Immigration Advisor regulated at IAA Level 2 / 3 with substantial relevant experience of providing high quality advice and casework to clients.
• Have a good understanding of a wide range of legal, rights and entitlements issues as they relate to immigration and asylum, along with knowledge of and empathy with the backgrounds and experiences of migrants who are in crisis or at risk

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.

Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

Has your experience of advice/customer service gained working with a range of clients given you the ability to interact effectively with professionals and members of the public alike? Then join Shelter Scotland as an Empty Homes Adviser and you could soon be playing a vital role within our Empty Homes Advice Service.

About the role

This role helps deliver advice through the Empty Homes Advice Service (EHAS), which takes queries from members of the public as well as practitioners engaged in empty homes work. These enquiries come from empty homeowners, those with concerns about empty homes in their community, people interested in buying and renovating empty homes, and empty homes practitioners.  The Adviser will provide advice to these groups via telephone and email and will ensure online advice content remains up to date, creating new resources as needed. They will undertake activities to promote the service and wider partnership to reach the intended audience, including social media and events.

Role specifics

You will provide advice on empty homes options to owners, neighbours, potential buyers, and practitioners, responding to enquiries by phone and email with a focus on assessing needs and achieving desired outcomes. The role involves advocating for clients with other agencies, maintaining high standards to meet contractual and professional targets, and accurately recording information on our case management system. You will identify cases needing further advice and make referrals where necessary, collaborating with Shelter services and other agencies. Empowering clients to self-help, keeping advice knowledge up to date, and working within the service’s operating model are key. You will also provide written advice confirmations, update online advice resources, contribute to marketing efforts such as events and social media, and carry out other duties as directed by your line manager.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It’s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Organisational Development Practitioner

Cheadle / Hybrid | £41,490 starting salary | Permanent | Full-time (37.5 hours)

Join Together Trust – Together We Thrive

At Together Trust, every day is different, but our mission stays the same: to champion the rights, needs, and ambitions of the people we support. We make a difference, learn and grow together, and support one another every step of the way.

The Opportunity

Are you passionate about shaping culture, unlocking potential, and driving meaningful change? As our new Organisational Development (OD) Practitioner, you’ll help us build an inclusive, compassionate workplace where people can grow, thrive, and feel valued.

Reporting to the Head of Learning & OD, you’ll design and deliver strategies that align people, culture, and processes with our organisational goals. You’ll act as a trusted partner and change ambassador – supporting leaders, engaging teams, and embedding our values across everything we do.

Key Responsibilities

• Drive impactful OD, culture, and engagement initiatives.
• Shape leadership and management development.
• Coach and support managers to lead through change.
• Use data and feedback to inform organisational improvements.
• Support talent, succession, and workforce planning.
• Champion equity, diversity, and inclusion in everyday practice.

About You

We’re looking for an experienced OD professional with:

• Degree-level education + OD qualifications (e.g., MBTI, Coaching, Leadership Development).
• Experience in designing and delivering development programmes.
• Strong stakeholder engagement, coaching, and change management skills.
• A passion for embedding values and supporting cultural change.

Above all, you’ll embrace and champion our values: Positive, Professional, Passionate, Supportive.

What We Offer

• 27 days holiday (rising with service) + bank holidays
• Hybrid working & supportive environment
• Generous pension + life assurance
• Enhanced family leave & occupational sick pay
• Blue Light Card & discounts platform
• Cycle to Work scheme
• Wellbeing support & free yoga sessions
• Long service awards & refer a friend scheme
• Ongoing professional development opportunities

Diversity & Inclusion

We welcome applications from all backgrounds and are committed to making reasonable adjustments to support every candidate. We particularly encourage applications from those with lived experience.

Apply today and help us build a brighter future for the people and communities we support.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Find out more about working with us: https://youtu.be/SEnw2o00T6E

Are you a policy or campaigns leader who wants to drive real-world change?

Do you want to use your advocacy and communications skills to challenge injustice and amplify excluded voices?

At HCT, we know healthcare should work for everyone – but too often, it doesn’t. We’ve proven what’s possible: our work on hepatitis C has transformed services nationally, and we’re expanding into cancer prevention, harm reduction, needle exchange, and many other areas. We’re also at the forefront of the fight for justice for those affected by the Infected Blood scandal.

We’re looking for someone who can bring creativity, confidence, and passion to help us shift policy and public attitudes, amplify the voices of marginalised communities, and hold government to account. This is a pivotal moment for us organisationally as we seek to drive major change for the communities we work with, from drug policy to criminal justice to infected blood. The successful candidate will have excellent partnership-building skills across Government, VCS, NHS and Whitehall; have a strong focus on social justice; and have a real belief in the power of working closely with communities.

As Head of Policy & Advocacy, you will:

• Lead bold campaigns that influence government, shift public debate, and secure justice for excluded communities, including those affected by the Infected Blood scandal.
• Champion health equity: keeping hepatitis C elimination, harm reduction, and wider inclusion health issues firmly on the national agenda.
• Amplify lived experience by ensuring our campaigns, media work, and policy influencing are shaped by and centred on the voices of our teams and communities.
• Build power through partnerships: working with partner charities, health leaders, and campaigners to push for systemic change.
• Shape and oversee communications: from press engagement to social media — making sure our messages cut through and inspire action.
• Guide and support colleagues: line managing our Senior Policy & Campaigns Officer and playing an active role in our senior management team.

You’ll be someone who:

• Has experience influencing policy and shifting narratives – whether through campaigns, communications, advocacy, or all three.
• Knows how to build coalitions and partnerships, and can navigate Westminster, Whitehall, and beyond.
• Can work strategically and independently, spotting opportunities and acting on them.
• Is motivated by justice, equality, and creating a fairer future.
• Brings excellent communication skills – from crafting persuasive messages to building great relationships.
• Understands the value of evidence, but also the power of storytelling and lived experience in driving change.

This role offers real autonomy: you’ll have the space to shape our influencing and communications work, backed by a committed team and a growing organisation ready to amplify your impact.

About The Hepatitis C Trust

The Hepatitis C Trust (HCT) work with people who face severe health inequalities, including people who have hepatitis C and other health needs. With almost 500 staff and volunteers, we are the biggest lived experience organisation working in Inclusion Health in the UK. Our teams work in every community NHS area and in every prison in England, conducting outreach and providing a link between NHS services and the people they struggle to engage. We also work in parts of Scotland and Wales.

We are a leading part of the UK programmes to eliminate viral hepatitis, and we work with national and international partners to strengthen global elimination. We have a growing voice across Inclusion Health. And we are a core participant within the UK Infected Blood Inquiry, working closely with the communities affected, the Government and the NHS to ensure the Inquiry recommendations are implemented and everyone impacted receives long-overdue justice. 

We offer excellent staff support, generous annual leave and a range of employee benefits. We are a Living Wage and Flexible Working employer, and a signatory to the Race at Work Charter.  

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As a technical specialist focused on data & integration, you’ll collaborate with our digital, IT, and cross-functional teams, as well as external partners, to help design and implement robust data centric solutions.

The solutions you help to deliver will be fundamental to the success of the organisation and will involve using a mixture of SQL and C#. You’ll also document concepts, processes, and solutions to support long-term maintainability and knowledge sharing.

About you

You’ll enjoy problem solving and making use of creative ideas to deliver solutions that meet or exceed expectations. You’re collaborative with a solid foundation in SQL and C# and are familiar with DevOps and service desk tools.

You’ll approach new challenges with a structured but creative approach. You’re a person that enjoys creating data centric solutions that are focused on delivering value by integrating internal and external systems.

Prior experience of working in the charity sector would be beneficial, but it isn’t needed to deliver in the role.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

10 October 2025 09:00 am

Interview date

First stage interviews: week commencing 20 October 2025

Second stage interviews: week commencing 3 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.