Family support coordinator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Programme Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, dependant on experience
Location: Home-based, must be located in or with close proximity to Wiltshire and Somerset
Contract: Permanent, full time
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Thursday 16th October 2025 at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes.
Responsibilities will include:
-
Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.
-
Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.
-
Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
-
Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
-
Providing ongoing feedback to young people, parents, carers and schools.
-
Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
-
Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme.
-
Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
-
Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
-
Contributing to organisational planning and development, including supporting the development of further opportunities for young people.
-
Supporting the fundraising team through providing feedback, reports or event support.
You will also;
-
Be involved in sector networking and awareness raising on behalf of the Trust.
-
Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
-
Commitment to safeguarding and dedication to promoting the welfare of young people.
-
Relevant experience of managing young people, preferably in a residential environment as well as outside of this.
-
Experience in working in partnership with other professional organisations and parents/carers.
-
Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff.
-
Self-motivation with the ability to work on their own initiative to plan and manage their workload.
-
Strong IT skills including experience of MS Office, web based platforms and databases.
-
Excellent administrative skills and a methodical and thorough approach.
-
The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
-
Excellent communication and interpersonal skills.
-
A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.
In addition:-
-
The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending several residential camps over the year, and some weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.
-
A full current driving licence and access to your own vehicle is required.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
-
a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
-
we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
-
if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
-
in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
-
if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
-
applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on our website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above.
The Application Form should be returned to:
Abigail Hinds, Operations Coordinator
Applications Closing Date: Thursday 16th October at 9am
Shortlisted candidates will be notified by Friday 17th October
Interview Date: Monday 27th October in Frome, Somerset
A second interview will be held for selected candidates on Sunday 2nd November in the Wiltshire area.
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
-
Application form
-
Recruitment of Ex-offenders Policy
-
Example Reference Questions
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.

The client requests no contact from agencies or media sales.
Head of the Children and Young People’s Mental Health Coalition
(Hosted by Centre for Mental Health)
We are seeking an outstanding Senior Leader to become Head of our small staff team which drives the growth and influence of the Children and Young People’s Mental Health Coalition. This is an exciting opportunity to influence positive change at a time of significant policy and political developments.
As Head of the Coalition, you will lead its policy and influencing activity. You will work closely with coalition members to develop policy positions informed by the latest and most robust evidence, ensuring a strong and credible voice. You will campaign to influence government policy on children and young people’s mental health, build strong relationships with senior stakeholders, and ensure the Coalition’s voice is heard across Westminster, Whitehall and in the media.
With over 400 members nationwide, the Coalition has significant potential to expand its impact. Many members already influence locally through NHS Integrated Care Boards, councils and MPs, but need support and coordination to amplify their voices. You will help them do so.
We are looking for someone with exceptional project management skills to help shape and deliver our influencing goals, while clearly demonstrating our impact. Most importantly, you will bring passion and commitment to improving the mental health of babies, children and young people.
Key responsibilities
- Provide strategic leadership for the Coalition, which is hosted by Centre for Mental Health, delivering its objectives and vision.
- Set priorities in consultation with the Chair, the Centre’s Associate Director for Policy, and Coalition members.
- Design and deliver policy-influencing and campaigning projects with staff, members, children and young people and partners.
- Lead income generation for the Coalition with the Centre’s Associate Director for Business Development, managing relationships with funders, undertaking necessary reporting, and building connections for future prospects.
- Manage and develop the Coalition’s staff team.
- Grow the Coalition’s online presence, ensuring social media and web content is high quality, up to date, engaging and strategically aligned with influencing goals.
- Support and coordinate the Steering Group, ensuring it is active, representative of the Coalition’s breadth and effective in guiding the Coalition’s strategic direction.
The closing date for applications is Sunday 5 October, 23:59
The client requests no contact from agencies or media sales.
Do you have experience of providing high-quality administrative and governance support in a complex organisation?
We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.
Key Responsibilities:
- Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
- Organise logistics for meetings, including dates, venues, travel and accommodation.
- Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
- Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
- Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
- Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
- Provide administrative and planning support for the Annual General Meeting and Trustee elections.
- Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
- Maintain accurate statutory records with Companies House and the Charity Commission.
- Manage the Board of Trustees SharePoint page.
About You:
- Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
- Experience of working with meticulous attention to detail accuracy in all aspects of work.
- Experience managing confidential information with discretion and diplomacy.
- Excellent planning and organisational skills.
- Strong communication skills, with experience of building effective relationships at all levels.
- Ability to work both independently and as part of a team, with a flexible approach.
- Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
- Awareness of the principles of good governance.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
This role is home-based, with attendance once a week in either Northampton or London.
The client requests no contact from agencies or media sales.
Education Officer – Prevention
This is an exciting opportunity to join Depaul UK to lead the delivery of our homelessness prevention education programme in the North East as our Education Officer – Prevention.
Position: Education Officer – Prevention
Location: Whitley Bay or Middlesbrough, with frequent travel
Contract: Permanent
Hours: Full time, 37.5 hours per week
Salary: £26,242 per annum plus pension and other benefits
Closing Date: Sunday 5th October 2025
About the Role
As Education Officer, you will coordinate and deliver Depaul UK’s Education Programme across schools, colleges, and youth settings in the North East. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness.
Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings.
This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention.
Key responsibilities include:
- Leading the delivery of education workshops and assemblies to young people aged 11–18
- Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs
- Building strong partnerships with schools and colleges to promote and deliver the programme
- Recording and evaluating delivery to ensure effectiveness and continual improvement
- Training and supporting volunteers, including young people with lived experience
- Representing the charity at regional and national events
- Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided
About You
You will need to have the following skills and experience:
- Excellent communication skills and confidence delivering to large groups
- Experience working with children and young people, especially on sensitive issues
- Ability to build strong professional relationships with education staff and stakeholders
- Proven experience in designing educational content and facilitating interactive sessions
- Strong organisational and time management skills
- Self-motivated with a proactive approach and ability to work independently
- Good knowledge of safeguarding procedures and ability to apply them
- Competence in digital tools and content creation
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles
- 26 days annual leave rising to 30 after five years of service
- Family-friendly leave policies including maternity, adoption, parental, and carers leave
- Auto-enrolment pension with employer contributions up to 7%
- Employee Assistance Programme and health support app
- Discount vouchers for gym, retail, food & drink, travel, electricals and more
- Cash benefit plan including cover for dental, optical, hospital stays and more
- Death in service (4x salary)
- Legal Advice Line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK – from Newcastle to London, Greater Manchester to the South Coast.
You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
BeSpace is a small but growing Christian charity with a big vision to see a future where every child has the opportunity to access creative reflective spaces to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.
We have seen incredible impact through developing prayer spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer spaces led by local churches, trained and resourced by us. Currently 60 schools a year have prayer and reflection spaces. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.
About the Role
In this role, you will:
- Inspire and equip churches to run prayer and reflection spaces in schools
- Pilot school retreats and embed contemplative practices into school engagement
- Recruit and coach volunteer area networkers to grow local networks of volunteers
- Gather stories and evidence of impact, ensuring quality and consistency
- Help position Oxfordshire as a model in developing contemplative retreats nationally.
You will work closely with our CEO and Operations Coordinator, playing a vital part in both local transformation and BeSpace’s journey towards national growth.
About You
We’re looking for someone who is:
- A practising Christian, personally committed to BeSpaces’s vision, with a passion for children’s spiritual development.
- A natural communicator and encourager, able to train, coach and inspire others
- Organised and proactive, with a pioneering attitude to grow new opportunities
- Flexible and adaptable, willing to work some evenings and weekends.
Role Details
- Position: Oxfordshire Development Lead
- Location: Oxfordshire (Remote, travel across the county required)
- Hours: Full time (part-time considered for the right candidate)
- Salary: £26,000 – £30,000 (depending on experience)
- Start date: From Autumn 2025
How to Apply
Please send your CV (maximum 2 pages) with a covering letter (maximum 2 pages) ensuring you explain how you meet the person specification and Job Description, outlining why you would be suitable for this job by demonstrating the skills and abilities you have gained through your education, work experiences and volunteering opportunities. Please include why you would like to work for BeSpace.
- Closing date: 4pm Monday 29th September
- Interviews: Week commencing 6th of October
The client requests no contact from agencies or media sales.
We're looking for someone to help manage Crimestoppers in the Avon and Somerset area.
Contract: Fixed term until 31 March 2026
Location: Home-based (with regional travel across Avon & Somerset)
Hours: 15 hours per week (0.4 FTE, flexible, including some unsociable hours)
Salary: £15,531 per annum (£38,828 FTE)
Crimestoppers is seeking a Regional Manager to act as our representative across the region. This key role will:
- Lead the creation and delivery of impactful crime prevention campaigns with law enforcement and community partners.
- Coordinate cross-border and national initiatives in support of ROCUs, the NCA, and other agencies.
- Drive funding opportunities to support our work, from campaigns to outreach.
- Empower volunteer committees to thrive and achieve their full potential.
- Act as a spokesperson for Crimestoppers with local and regional media.
We are looking for someone with strong project management and budget management experience, confident in working under pressure, building strategic relationships, and occasionally working unsociable hours. Experience with the voluntary sector, media campaigns, or policing practice would be an advantage.
This is a really exciting opportunity to make a real impact in crime prevention.
You'll find more details in the job pack here.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row has been supporting homeless and vulnerably housed people since 1860. We believe no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm reduction approach, meeting people where they are at, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is a chance to make a real difference — whether you bring experience from substance use services or transferable skills and a passion for supporting people.
About the role
- Provide outreach and in reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
- Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
- Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
- Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
- Promote harm reduction, recovery-focused approaches, and ensure that people are empowered in their choices.
- Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




We Are Survivors have multiple job roles available in our ever growing Community Services team.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this. We are recruiting for the below positions:
- 1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750).
- 1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750) – Fixed-term Contract to 31.03.27.
You’ll play a key role in delivering our community support activities to male survivors of sexual harms, working directly alongside our other services (including, therapy, ISVA, OUT Side OUT Spoken, OUT Spoken) to ensure that our clients receive quality assured care for their needs. You will also support our volunteer workforce and the provision of various advocacy requirements to survivors and their supporters.
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
How can your experience support male survivors thrive?
How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role:
We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will be an integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.
You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.
What you will do:
As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.
You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).
Key responsibilities include but not limited to:
Operational Management
- Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
- Ensure impeccable presentation standards aligned with brand guidelines.
- Full compliance of operational policies and procedures.
- Ensure staff and volunteers are engaged with their roles and environment.
- Effective staff planning that aligns with budget and operational needs.
- Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
- Support the AVEM in the operational delivery of house openings and tours.
- Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.
Tours & Walks Operation
- Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
- Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
- With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
- Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
- Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
- Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
- Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
- Develop a guide recruitment and training programme.
- Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.
People Management
- Line manage the AVEM, providing operational guidance and supporting their professional development.
- Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
- Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
- Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
- Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
- Lead annual visitor care training for staff and volunteers.
- Provide ongoing role-specific training to ensure high standards of delivery.
Other Duties & Responsibilities
- Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
- Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
- Deputise for the HVE and provide operational duty management in the AVEM’s absence.
- Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
- Act as a trained First Aider and Fire Marshall (training provided).
- Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
- Support frontline operations during peak times, major events, or staff shortages as required
- Stay informed on industry trends and best practices in the heritage/museum sector
You will be a great fit if:
You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
- Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
- Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
- Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
- Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
- Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
- Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
- Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
- Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.
Additional requirements:
The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.
Rewards for working with us:
- Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
- Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
- Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
- Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
- Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
- Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
- Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
- Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
- Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
- Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
- And plenty more!
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Outside the Box we believe in making a difference, positively changing the lives of the people we support (adults with learning disabilities/autism). We are looking for someone special for our exciting and varied role of Services Manager for our ‘day’ services (OTB Choices).
OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. As Service Manager you will be at the heart of developing and managing these services, ensuring consistently high quality provision that really does make a difference.
You will help lead busy, vibrant services so must have the strength and vision of an experienced manager, a demonstrable track record and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.
For an application pack with further details on the role and how to apply please see attached.
The client requests no contact from agencies or media sales.
Join Our Dedicated Team at Carers' Resource.
Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:
Carer Health and Wellbeing Co-ordinator
30-37 hours per week covering Harrogate & Selby & District
1 year fixed term contract
Working out of our Harrogate office, option for hybrid working
£24,437 - £26,802 (FTE)
Carers' Resource is a well-established Yorkshire charity that provides tailored information and support to carers, individuals in need of care, and the professionals who support them. We empower individuals to maintain their independence and make choices that improve their lives.
Role Overview:
You will play a pivotal role in promoting the health and wellbeing of carers in the Harrogate & Selby Districts, promoting key health messages to carers through a variety of mediums including one to one, group settings and social media. You will facilitate sessions focussed on supporting carers to access resources to maintain their own health and wellbeing and enable them to sustain their caring role, as well as providing some personalised support to individual carers conducting wellbeing reviews to identify required actions. You will liaise and collaborate with key health and social care professionals and other organisations to deliver the service, and advocate on behalf of unpaid carers. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers and national health messaging.
Requirements:
- A genuine passion for working with unpaid carers and an understanding of the challenges they face in looking after their own health and wellbeing.
- Previous experience providing individual and group support to adults.
- Ability to communicate key health messages through different mediums
- Strong organisational and interpersonal skills, with the ability to connect with carers on a personal level and collaborate as a team member.
- Flexibility to adapt to the varying needs and demands of the role.
- A commitment to safeguarding and promoting the welfare and rights of carers.
- Competent user of IT, email, Microsoft Office.
- Able to travel around Harrogate and Selby district.
What we offer you:
- Hybrid working - office/ community /home
- Expenses and mileage paid at 45p p/m
- Carer passport if you are a carer yourself
- Eligibility for a Blue Light Card and Carers Trust CarerSmart benefits
- Work phone and laptop
- Access to online wellbeing support
- Pension scheme with flexible employee contribution
- Access to staff savings scheme (via third party)
- Occupational sick pay
- Tea and coffee provided in offices
For an informal discussion about this role, please reach out to: Rachel Waddington.
This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications 2nd October 2025
We are planning to interview on Friday 10th October
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.

The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Guys Marsh
Location: HMP Guys Marsh
Department: Prison delivery
Salary: £16,964
Hours: 21 hours / 3 days per week
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Guys Marsh.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based, working 3 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this is a fixed term role until 31st March 2026, with possibility of extension
Please note this role is subject to contract award.
Closing date: 9th October 2025
Interviews are planned for: 14th October 2025 - Online
REF-223 810
Fundraising and Marketing Assistant
We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role.
This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community.
Position: Fundraising and Marketing Assistant
Location: Leigh Park, Hampshire – Hybrid (50% office-based)
Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE)
Hours: Part time (22.5 hours per week)
Contract: Permanent
Closing Date: Monday 6th October 2025 at 11.59pm
The Role
This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy).
You will:
- Create and manage engaging content across website, social media, and email campaigns.
- Support donor and community fundraiser stewardship, ensuring excellent relationship management.
- Assist with small and medium-sized trust and grant applications.
- Analyse digital performance to inform and improve strategies.
- Maintain and enhance our website and CRM database.
If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you.
About You
We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission.
You will have:
- Experience in a communications or marketing role.
- Experience creating content across websites, social media, and email marketing.
- Skills in using platforms such as Canva, Mailchimp, and JustGiving.
- Strong writing, editing, and relationship-building skills.
- The ability to manage multiple projects and deadlines in a busy environment.
Desirable:
- Experience supporting fundraising initiatives and donor stewardship.
- Knowledge of CRM systems, preferably Donorfy.
- Experience creating multimedia content such as videos and graphics.
Benefits Include:
- Work laptop for hybrid working.
- Generous annual leave plus bank holidays.
- Flexible start and finish times (between 8am–6pm).
- Flexible hours for appointments and caring responsibilities.
- 3% employer pension contribution (if eligible).
- Paid sick leave.
About the organisation:
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.
We are an equal opportunities employer and welcome applications from all sections of the community.
Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Prison Facilitator - HMP Isis
Location: HMP Isis (London)
Department: Prison delivery
Salary: £12,110
Hours: 14 hours
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Isis. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the week commencing 29th September 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223607
Prison Facilitator - HMP Winchester
Location: HMP Winchester
Department: Prison delivery
Salary: £22,619
Hours: 28 hours / 4 days per week
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based, working 4 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this is a fixed term role until 31st December 2025, with possibility of extension
Closing date: Midday 1st October 2025
Interviews are planned for: 9th October 2025 - Online
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223770