Family support jobs
ID: 1659 TESOL/TEFL Teacher
Service: The Language of Food, Food Services Team
Salary: £28,884 - £31,698 FTE per annum (pro-rata for corresponding part-time hours)
- Additionally, £3,679 Inner London Weighting FTE per annum if London based
- OR additionally, £480 home-based allowance FTE per annum if home based
Location: Either Southend or London (part time role) or both areas (full time role)
Hours: 37 full time covering Southend and London (or 18.5 hours per week part time, covering one of the areas)
Contract: Fixed Term until end of August 2026
Job Summary:
We are looking for an experienced TESOL/TEFL professional to deliver high-quality English language teaching to adults living in Southend and/or London. The successful postholder will deliver engaging language lessons to groups of adult learners with different levels of English within community venues. The postholder will work closely with other members of Family Action staff, particularly those working in FOOD Clubs/Stores, which support people to maximise their income, learn new recipes and try new foods. The successful candidate will play a key role within the Food Services team at Family Action, supporting individuals to develop their communication skills, confidence, and wellbeing.
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for an experienced TESOL/TEFL Teacher to join a new project called The Language of Food, supporting local people in Southend and London to develop their English language skills.
Main Responsibilities:
The role involves, for instance: planning lessons for groups of adult learners of English, ensuring they meet learners’ needs, learning styles and language level; adapting, where necessary, existing English language materials to meet the needs of each group of learners; delivering engaging lessons, encouraging learners’ participation through demonstrating a positive and enthusiastic approach; and completing learner assessments before and after each programme, as well as monitoring each individual’s learning during the programme. (See JD and Specification for full details).
Main Requirements:
The successful candidate will:
· Have a Dip TESOL/DELTA or other similar level teaching qualification (eg PGCE including a TEFL element)
· Be experienced in delivering TESOL/TEFL sessions to groups of adults, particularly in diverse community settings (eg children’s centres)
· Have demonstrable knowledge of effective language teaching and learning strategies
· Have experience of assessing and monitoring students’ learning
· Knowledge of, or willingness to learn about, food safety and healthy eating
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service at Enhanced level.
(See JD and Specification for full details).
Benefits:
· An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)
· Up to 6% matched-pension contributions
· Enhanced paid sick leave and paid family leave provisions
· Eye care and winter flu jabs vouchers
· Cycle to work scheme
· Investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click the “Redirect to Recruiter” link above and fill out our digital application form
Closing Date: 12th February 2026 23:59 midnight
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Louise Reilly, David Underwood or Michael Cowieson.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Join Us as a Housing Support Worker – Be the Bridge Between Temporary Accommodation and a Home.
At Peabody, we’re committed to helping people build stable, confident futures. We’re looking for a Housing Support Worker who is compassionate, proactive, and ready to support adults and families living in temporary accommodation.
This is not a care role. It’s a practical, hands on support position focused on empowering people to manage their tenancies, develop essential life skills, and overcome barriers that may be affecting their housing stability. You’ll be working alongside tenants to help them feel more in control of their circumstances, stay independent, and move on positively at the end of their term.
What you’ll be doing:
In this role, you’ll provide high quality, person centred housing support to adults and families living in temporary accommodation, helping them build the skills and confidence needed to sustain their tenancies and move on successfully. You’ll work flexibly, delivering 1-to-1 support both over the phone and through home visits, adapting your approach to meet the diverse needs, backgrounds, and circumstances of each household. Acting as a bridge between accommodation and a stable home, you’ll ensure tenants have the knowledge, tools, and support networks needed to thrive throughout their housing journey.
Your role will involve:
- Risk Management: Completing and regularly updating risk assessments to ensure the safety of tenants, the community, and yourself.
- Housing Related Support: Offering guidance on budgeting, benefit claims (including Universal Credit and Housing Benefit), rent payments, and basic home management.
- Signposting & Advocacy: Identifying additional needs such as mental health, employment, or substance misuse, and connecting tenants to specialist external agencies.
- Administrative Excellence: Maintaining accurate digital case notes in real time, ensuring GDPR compliance and strong, high quality reporting
- Team Collaboration: Providing “roving” support to colleagues and assisting at other schemes when required to ensure continuity of service.
- Holistic Support Planning: Co producing personalised support plans with tenants, setting clear and measurable goals to strengthen housing stability and overall wellbeing.
What we’re looking for
- Strong communication skills with the ability to explain complex housing information clearly to a diverse tenant group, including individuals and families.
- Ability to travel independently to tenants’ homes as part of regular support delivery.
- Experience in housing, social care or community support (desirable but not essential – full training provided for the right candidate).
- High proficiency in Microsoft Office 365 and digital case management systems, with confident report writing skills.
- Excellent people skills and the ability to build rapport while maintaining professional boundaries.
- A collaborative, “can do” attitude with a willingness to support other schemes and colleagues during busy periods.
Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get:
• 25 days’ annual leave
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.
Please read before applying:
This is a part-time role - 18.75 hours per week
Shifts may include early mornings and evenings, so flexibility is key.
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Closing date: 05 February 2026
Microsoft Teams interviews will take place on Wednesday 11th January 2026, followed by in-person interviews at the service in Braintree on Friday 13th February 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Job Title: Advice & Information Worker
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum
Contract: Permanent
Location: Hatfield Office / hybrid options
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.
Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.
As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th February 2026
Recruitment afternoon will be held on 24th February 2026 held in our Hatfield Office . This will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.
· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. Closing date:
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
.You will be required to visit families and clients across Scotland.
The client requests no contact from agencies or media sales.
Principal Job Duties of Role
Income generation
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Proactively develop income through supporter (DIY) events, providing support and attending events where invited/required.
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Proactively recruit sports teams to fundraise through kit sponsorship scheme, sporting events and activities
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Develop gaming fundraising activity.
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Support DIY Fundraising events by providing support, resources, and attending when required/requested
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Support Music & Arts Fundraising Programme of activity
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Support the school’s fundraising programme throughout Northwest England. This will include working with schools, presenting and talking with teachers and pupils in classrooms and assemblies.
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Support the development of income from Community Groups including (but not limited to) philanthropic groups such as Rotary, religious groups and social groups.
Stewardship
- Support the Charity Ambassador programme. Maintaining relationships with current Ambassadors, identifying potential new Ambassadors and supporting and developing their fundraising through effective motivation and stewardship.
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Develop initiatives to engage Alder Hey trust staff in Charity activity, events and support
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Manage community Gifts in Kind for patients, staff and families including donations of tickets and record on the Charity CRM system (Salesforce)
Other Duties
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Assist with other aspects of Community and wider Charity fundraising including the Charity events programme and various campaigns and projects where required.
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Undertake other duties which may be designated from time to time by the Senior Management Team to achieve the Charity’s objectives, including representing the department on occasions, functions and events as required.
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To carry out the duties and responsibilities of the post at all times in compliance with the Charity’s policies and brand.
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Cooperate in a professional manner with all organisational staff and maintain good relations with external bodies in order to promote the organisation’s image and gain increased support for its work.
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Cooperate with organisational staff in maintaining amicable inter-personal relations
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The role may at times include lifting and manual handling
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This role is office based within the Hospital, requires regular evening and weekend working, and frequent travel throughout the North West
The client requests no contact from agencies or media sales.
A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Supporting families to give their children the best possible start in life, because we believe childhood can't wait

The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are Kinship, the leading kinship care charity in England and Wales. We’re here for kinship carers - friends or family who step up to raise a child when their parents aren’t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need.
About the role
Kinship Connected is an evidence-informed 6-month intervention for kinship carers. It is delivered in the home and in the community. As a Kinship Family Worker for Kinship Connected, you will deliver our flagship programme to families in Surrey. You will provide intensive one-to-one support to kinship carers to empower them to become resilient, well informed and equipped with a strong support network to help them care for the children in their care. You will help them to navigate their local ecosystems and support them to unlock community assets and support.
Alongside this, you will play a key role in the delivery of Kinship’s Ready Programme in Surrey, ensuring kinship carers are supported to access and engage with workshops and wider kinship services that meet their needs. The Kinship Ready programme is designed to support prospective and new kinship carers understand their journey to becoming Special Guardians.
You will be committed to the work of Kinship, passionate about making a difference to the lives of vulnerable families, and you will have proven experience of working with families, particularly those in more disadvantaged circumstances.
You’ll bring excellent relationship building, communication and organisational skills, as well as the ability to work on your own initiative and collaboratively with partners, both externally and internally.
Key responsibilities:
One-to-one support
You will provide intensive one-to-one support, directly to kinship carers for up to six-months working within the Kinship Connected delivery model. This may include, but is not limited to:
- 1:1 emotional support
- Advocacy support in meetings
- Supporting kinship carers to attend a peer support group
- Liaising with local organisations that can offer specialised support and training
- Liaising with schools or other organisations
- Supporting kinship carers with the behaviour of the child/ children in their care
- Signposting to other support services
- Grants – support with grant application for essential items and holiday breaks
- Setting up and facilitating a monthly support group within your commissioned area
- Signposting carers to Kinship training opportunities or organising targeted training workshops within your LA
Ready Programme delivery and coordination
As part of your role, you will support the effective delivery of Kinship’s Ready Workshops, working closely with the internal colleagues and the local authority. Responsibilities include:
- Booking kinship carers onto Ready workshops and supporting their engagement throughout the programme
- Registering carers via scheduled phone calls, ensuring they understand the programme and feel supported to attend
- Identifying and responding to any additional needs carers may have, including reasonable adjustments, access needs or emotional support, and signposting appropriately
- Referring carers to other Kinship services such as Kinship’s Advice service, Peer to Peer and Training and Support
- Occasionally assisting with the delivery of Ready Programme workshops online
- Completing administrative tasks related to the programme, including registering attendance, maintaining accurate participant records and updating internal systems
- Collating feedback, monitoring outcomes and gathering other relevant data to support evaluation, reporting and continuous improvement of the Ready Programme
Knowledge, abilities, skills and experience:
Essential:
Experience
· Experience of family work and undertaking needs assessments both in person and remotely
· Experience of setting up and facilitating support groups on an in-person and remote basis.
· Experience of working with statutory, voluntary and community networks and the ability to represent the organisation to external stakeholders.
· Experience of dealing with safeguarding
· Experience of using a Customer Relations Management system (CRM)
Knowledge, skills and understanding
- Knowledge and understanding of kinship care and the ability to learn quickly about the regulations and guidance relating to special guardians.
- Excellent communication skills.
- Proven track record of high-level administrative work and experience of working with a case management system to record interventions.
- Excellent organisational skills
- The ability to maintain confidentiality, in line with Kinship policies and GDPR
- IT skills and experience, particularly in Work, Excel, and CRM’s such as Salesforce
- Ability to work on your own initiative and manage your diary
- The ability to manage a complex and varied workload to successfully meet project deadlines and KPI’s.
- Right to work in the UK and a Full, clean driver’s licence.
Desirable:
- Personal experience of kinship care
- Experience in writing copy, case studies and newsletter articles as well as shorter reports
- Experience of using Salesforce database or similar
- Knowledge and awareness of the National Kinship Care strategy for England 2024
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Application questions:
1. Motivation and role understanding
Why do you want to work for Kinship as a Kinship Family Worker delivering the Kinship Connected programme, and how does this role align with your values and experience?
Please refer to your understanding of intensive one-to-one family support and the additional responsibility of supporting carers to engage with programmes.
2. One-to-one family work and assessment
Kinship Connected provides intensive one-to-one support to kinship carers over a period of up to six months.
Describe how you would build trust and effective working relationships with kinship carers, both in person and remotely. Please include:
- Your approach to completing a carer needs assessment and setting SMART goals
- An example of how you have adapted your approach to meet the needs of a family facing challenges or disadvantage
3. Group work, programme coordination and administration
This role includes supporting the delivery of group-based support (running peer-support groups), including coordinating carers’ participation in the Ready Programme and occasional involvement in workshops.
Please describe your experience of:
- Booking or registering individuals onto groups, workshops or programmes
- Supporting engagement before, during and after sessions for peer-support groups and workshops/training referrals
- Managing associated administration (e.g. attendance records, data entry, feedback collection)
If you do not have direct experience, please refer to similar work you have undertaken.
4. Safeguarding, boundaries and managing complexity
Kinship carers supported through this role may experience high levels of stress, trauma and complex family situations.
How do you:
- Identify, respond to and escalate safeguarding concerns in both one-to-one and group settings
- Maintain professional boundaries while offering empathetic support
- Manage a varied caseload, prioritise tasks and maintain accurate records when working with families experiencing complex or crisis situation
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities-
- To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To lead on domestic violence awareness raising sessions with children/young people and professionals.
*BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.
Experience:
- Working within a children and family setting with women and children affected by domestic violence
- Assessing and working to meet children’s needs in a holistic way
- Developing and maintaining effective working relationships with external agencies
- Delivering play activities for children
- Delivering training and awareness sessions
- Working within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults
Benefits
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31 days annual leave (excluding bank holidays)
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Up to 6% matched pension contribution
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Free access to Employee Assistance Programme
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Life Assurance scheme while in employment (a lump sum of 4 times salary)
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Cycle to Work scheme
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Health Cash Plan scheme available to all employees from day one
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Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Monday 9th Feb. Interviews will take place weeks commencing 2nd and 9th March.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
This role covers London & South East. You must be able to work across London boroughs
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East. You must be able to work across London boroughs
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 26 February 2026
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
ID: 1670Assistant Director of Partnership, Services and Innovation
Service: Bromley by Bow Centre, Family Action
Salary: £61,000 (inclusive of ILW and market allowance)
Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region.
Hours: Full Time – 37 hours a week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
About the Role:
The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change.
Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
The role’s primary function is to provide strategic direction, development and growth.
The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support.
BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model.
BBBC is merging into Family Action early in 2026 and will become a part of Family Action’s vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience.
The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery.
You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action.
Responsibilities:
· Lead and manage strategic partnerships at a local and national level.
· Provide leadership and drive innovation across BBBC.
· Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action.
· Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development.
· Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery.
· Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action’s polices and frameworks.
· Be a key member of Family Action’s London team and the wider Senior Leadership Group.
Main Requirements (for details check the job description and person specification):
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Proven experience leading services for children, young people, adults and families.
· Ability to manage teams, budgets, income generation and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Monday 9th February 2026 9am
Interview dates – panel interview and presentation – Wednesday 4th March 2026 with visit to the centre and staff focus group prior to this – date to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Lee Denton (full email address located on the advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Grants Officer
Service: Grants
Salary:
- £25,221 - £27,780 FTE per annum (£15,132.60 – £16,668 per annum for part-time, 22.2 hours per week)
- Additionally, £480 home-based allowance FTE per annum (£288 per annum for part-time, 22.2 hours per week)
Location: Homebased
We currently work from home on Tuesday, Wednesday, Thursday and Friday from 9am to 3pm.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Grants Officer to join Family Actions’ Grants Service. You will work closely with the Grants Manager to award grants to individuals and families through our range of welfare and educational grants programmes. Although we are a small service our impact is significant, our grants help thousands of people every year.
Main Responsibilities:
- Working with the Grants Manager on the day-to-day administration of Family Action’s Grants Programmes.
- Assessing Grant Applications.
- Being a key point of contact for grant recipients and members of the public providing assistance and information about Family Action’s grants service.
- Assisting with maintaining strong working relationships with Family Action’s partner organisations and providing information about the Grants Service both to external and internal services.
Main Requirements (for details check the job description and person specification):
- Have a non-judgemental, reliable and professional approach in dealing sensitively with vulnerable individuals via email and telephone.
- Proficient in Microsoft Office with strong IT and administration skills.
- Enthusiasm to learn new skills and gain new knowledge relating to the grants service including: IT systems such as databases, communication skills, knowledge about welfare benefits systems, housing systems, educational funding options and other grants that are available.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays pro rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and fill out our digital application form
· Closing Date: Friday 20th February 2026 at 11.59pm
Interviews are scheduled to take place the week starting 2nd March 2026 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Do you want to make a positive difference for local families at the very start of their parenting journey?
Close‑Knit Families is looking for a caring, community‑minded colleague to join us as a Project Support Worker for The Village. The Village is a 12‑month pilot in Redcar & Cleveland, offering free, welcoming spaces for parents and babies during pregnancy and the first postnatal year. It focuses on strengthening parent–baby relationships, supporting wellbeing, and promoting positive child development through pre‑birth workshops and stay‑and‑play sessions.
We’re seeking someone with experience in early years, family support, or community engagement—ideally a parent or carer themselves—who can bring warmth, empathy, and flexibility to the team. If you’re passionate about helping parents and babies thrive, this could be the opportunity for you.
Learn more about our work on our website and consider whether our mission, vision, values, and approach align with yours.
Role Summary
The Project Support Worker will work closely with and be line managed by the Project Lead to deliver The Village pilot project. You will support the delivery of pre‑birth workshops and weekly stay‑and‑play drop‑ins, engaging and supporting parents and babies. Additional hours can be worked flexibly and will include promotion and outreach, monitoring and evaluation, administration, and supporting fundraising activities.
This is a hands‑on role, ideal for someone with experience in early years practice, community engagement, or family support, who can work flexibly, including some evenings.
Key Responsibilities
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Session delivery: Support weekly daytime drop‑ins and co‑deliver three evening sessions per month, including preparing resources, setting up, and packing down.
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Family engagement: Welcome families, build rapport, facilitate play and activities, provide support, and signpost to local services.
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Promotion and outreach: Assist with promotional materials, social media updates, and community outreach to recruit participants.
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Monitoring and evaluation: Collect attendance data, support surveys and feedback, and contribute to case studies and observational notes.
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Administration: Maintain participant records, manage session resources, and support basic budgeting and ordering.
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Safeguarding and wellbeing: Follow safeguarding procedures, complete required checks, and help ensure a safe, inclusive environment.
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Partnership working: Support liaison with Redcar Baptist Church and local services to coordinate referrals and joint activities.
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Fundraising: Assist Close‑Knit Families with fundraising activities.
Person Specification
Essential
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A desire to support newborn families and an understanding of why this matters.
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Excellent communication and interpersonal skills, with the ability to engage diverse families and work well with colleagues and partners.
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Ability to communicate information in a warm, empathetic, and non‑judgemental way.
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Awareness of safeguarding and appropriate actions where concerns arise.
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Reliable, organised, and able to work independently within a small team.
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Ability to use basic Microsoft software (Word, Excel, Outlook) and work confidently on a computer or laptop.
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Alignment with our mission, vision, and values.
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Willingness to attend training, supervision, and reflective practice.
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Enhanced DBS (transferable or new DBS required).
Desirable
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Experience working with parents, babies, early years, or community settings.
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Lived experience as a parent or carer, or equivalent responsibility for children aged 0–5.
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Experience in administrative or similar roles.
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Level 2/GCSE English qualification.
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Experience with monitoring and evaluation tools or simple survey platforms.
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Experience with social media or community promotion.
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Level 3 qualification in a relevant discipline (education, social care, early help, voluntary sector).
What We Offer
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A meaningful part‑time role contributing to an innovative pilot supporting families at a key time.
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A supportive team environment rooted in connection, care, and making change.
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Ongoing training and supervision.
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The opportunity to influence a model that could be replicated across Teesside.
Equal Opportunities
Close‑Knit Families is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds.
How to Apply
Please submit your CV (maximum 2 pages, including contact details for two referees) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
Shortlisted candidates will be invited to interview.
Reasonable adjustments are available on request.
The client requests no contact from agencies or media sales.
ID: 1672 Peer Mentoring Coordinator
Service: Project Indigo, Off Centre
Salary: £32,750 - £35,564 FTE per annum, inclusive of Inner London Weighting (£19650 - £21338.40 pro rata per annum)
Location: Hackney
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
We are seeking a Peer Mentoring Coordinator to develop and manage our new LGBTQ+ Peer Mentoring Programme, training and supporting Project Indigo members to become mentors in the local community.
Project Indigo is the LGBTQ+ youth service based at Off Centre at Family Action. It is open to anyone aged 16-25 who identifies as LGBTQ+ or is exploring their sexuality or gender identity. Our weekly youth group is a safe, supportive space for LGBTQ+ young people to meet each other and participate in workshops and activities. In addition to the youth group, Project Indigo offers 1-to-1 support and advice sessions with the Project Lead. The group aims to support young people to build links with the local LGBTQ+ community, build meaningful relationships and get support around issues that are impacting them. Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to support them in accessing training and support to do community-focused work. The Peer Mentoring Coordinator’s role will be to develop a new Peer Mentoring Programme, supporting older Project Indigo members to train as mentors and deliver mentoring sessions with younger LGBTQ+ people in the local community.
Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who reside/are registered with a City and Hackney GP. These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings; targeted provision for children and young people of African, Caribbean and mixed heritage (ACH); and an Information and Advice provision.
The role
As the Peer Mentoring Coordinator, you will develop and lead Project Indigo’s Peer Mentoring Programme. Central to the role will be understanding young mentors’ needs and goals, and providing high quality supervisory support throughout the training and mentoring process. You will further develop the Mentoring programme, consulting with relevant organisations, liaising with partners, and keeping accurate records to monitor progress for administrative and evaluative purposes.
Your impact
This role will enrich Project Indigo’s holistic offer by providing young people with the opportunity to access training, qualifications and work experience while receiving high quality support tailored to their needs. You will offer sensitive supervisory support to young LGBTQ+ mentors, supporting their diverse need by maintaining an empathetic, intersectional and youth-led approach.
Your skills
You will be a confident communicator with proven experience of working in a supportive role with LGBTQ+ young people and/or evidence of in-depth knowledge of issues relating to LGBTQ+ young people, in particular trans and gender diverse young people.
You will be empathetic and maintain an understanding of the social issues impacting young LGBTQ+ people. You will have excellent organisational skills and be able to manage your time and workload effectively. You will have an understanding of risk management, health and safety issues and the ability in accordance with local and organisational safeguarding policies.
We particularly encourage applicants with lived LGBTQ+ experience and/or those with experience working with LGBTQ+ young people. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers and a cycle to work scheme. Family Action has multiple internal staff diversity networks including the Anti-Racism and People of Colour Network, Disability and Accessibility Network, Gender Equality Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network, open to all members of staff who self-identify into a particular group. We have a dedicated Trans, Intersex and Non-binary Inclusion Policy, including Transitioning at Work Guidance.
All roles in Family Action are open to a discussion about possible flexible working options and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your continuing professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Sunday 15th February 2026
For direct queries with the hiring manager, please email Nigel Lockley.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.
Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We are looking for a passionate and experienced professional to lead the development of our Affected Others service, supporting children, young people (CYP), and families impacted by familial substance misuse. This is an exciting opportunity to shape and grow a service that makes a real difference in breaking cycles of harm and building resilience.
Where: Buckinghamshire (Countywide)
Full Time Hours: 37.5 per week
Full Time Salary Range: £32,002.35- £34,214.20*
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the Role
As the lead for this specialist area, you will:
- Drive the design and delivery of innovative interventions for children, young people and families affected by substance misuse.
- Develop group programmes, resources, and training to strengthen whole-family approaches.
- Build strong partnerships with key stakeholder such as adult substance misuse services, schools, children’s services, and health professionals to ensure seamless referral pathways.
- Develop and deliver training and consultation to external partners and stakeholders on the issues facing young people affected by substance misuse of others.
- Champion safeguarding and best practice across the service.
- Hold a caseload of complex and high-risk cases involving children, young people, and families, delivering whole-family support, including parenting programmes and harm reduction strategies.
- Monitor and evaluate service impact, ensuring continuous improvement.
About You
We’re looking for someone who is:
- Experienced in working with families facing multiple risk factors, including parental substance misuse.
- Skilled in delivering 1:1 and group interventions and developing new programmes.
- Knowledgeable about safeguarding and child protection procedures.
- Qualified to Level 3 in Health & Social Care (or equivalent).
- A strong communicator and collaborator, able to influence and lead within multi-agency settings.
- You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.
What we Offer
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- Opportunity to lead and shape a vital service alongside a friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 28 to 30 (£32,002.35 - £34,214.20)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
19/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.



