Family support jobs

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME. 

The role 

SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.  We are looking for experienced practitioners based in the Thames Valley and the surrounding areas to provide support on a freelance basis to young people and parents/caregivers across all our services. Subcontracted sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people and their parents.  There are also opportunities to co-facilitate group work.  Sessions may be delivered remotely or face to face, dependent upon the needs of clients.  Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.

Locations: Thames Valley area.

Payment: Practitioners submit invoices monthly and are paid at a rate of £25 (INCREASED)? per hour for admin and delivery and £10 per hour for travel time.  They are liable for all tax and expenses. 

About you  

You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.  You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values.  Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.  You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.

We are seeking people with a professional qualification in social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people. 

Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Successful candidates must be able to attend the following Induction Days XXth MONTH 2026 (online?) & XXth MONTH 2026 (in person?) and 2 in person Protective Behaviours Training days XXth MONTH 2026 & XXth MONTH 2026.

We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.

The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered.

The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.

 Click here and you can do a full virtual tour of the building and service here

The Role

We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

• To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals.
• Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
• Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
• Be responsible for data management of referrals, assessments, ensuring all admissions are managed safely and report data in line with processes in place.
• Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained

Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities.

About You

• Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
• Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service.
• Experience of completing robust assessments and risk management plans.
• You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

NCN Delivery Project Officer

England North

£28,831 per annum (pro rata for part time)

Ref: 63REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid working, with the ability to work a few days a month from either our Leeds, Manchester, or Newcastle hubs. We are based in a city-centre location. 

ABOUT THE ROLE

This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Delivery team as our new National Cycle Network (NCN) Project Officer.

As the NCN Delivery Project Officer you will support and deliver feasibility and infrastructure construction projects, working closely with team managers to ensure effective project management, community engagement, stakeholder collaboration, and operational delivery. You’ll help drive projects forward in line with organisational goals and compliance standards. 

You will have the opportunity to work on projects which seek to tackle some of England’s greatest active travel challenges, including the response to the climate emergency, the inequitable distribution of (and access to) green space, the social injustice of private vehicle dominance and the realisation of equitable and joyful public space for all.

The focus of this role is in the England North region; we may occasionally need you to travel during the course of your work including occasional overnights stays, and you may occasionally be required to work at other locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust. Candidates should be based within the geographical area with regular travel expected to a nominated hub/office base in Leeds, Manchester, or Newcastle. 

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.

ABOUT YOU

You should have excellent verbal and written communication skills including strong report writing experience. 

Experienced with working collaboratively within a team, you will also be adept at building meaningful and productive relationships with stakeholders, public sector (local authority) partners, landowners, contractors and volunteers. 

This role requires a self-starter who can work independently, with a passion for active travel.

Well organised with an ability to think critically and are keen to learn. Experience with project management tools and mapping software is desirable, but not essential. You will have 3 years' work experience in a relevant field (Geography, infrastructure, transport planning, town planning, sustainable transport, technical project management, urban design).

WHAT WE OFFER

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Closing date for the receipt of completed applications is 23:59, 22 October 2025.   
• Interviews will take place in via MS Teams during on the 3 or 5 November 2025.

Our Values

We are always learning   Championing equity   Taking ownership   Delivering Together

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting two Trainee Children’s Wellbeing Practitioners to join our Emotional Wellbeing and Mental Health Team at YMCA East Surrey.

Trainee Children’s Wellbeing Practitioners (CWPs) will be expected to integrate into YMCA East Surrey’s Emotional Wellbeing and Mental Health (EWMH) team and to support all early intervention work. You will assess and deliver (under supervision), outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.   

This Trainee Children's Wellbeing Practitioner role includes completion of the Child Wellbeing Practice Postgraduate or Graduate level Diploma run by the University of 

Sussex, which follows the nationally agreed curriculum to qualify as a Children's Wellbeing Practitioner.

The post holder must have experience of working with children, young people and families with multiple and/or complex needs and hold a minimum qualification equivalent to a NVQ Level 3 in a relevant field. In addition, the successful candidate must hold a valid UK driving licence and have access to a vehicle.

For the Level 6 (Graduate Diploma) the minimum level would be 3 x A-levels with grades of AAB - BBB (BBC if meet the criteria for contextual offer), or an equivalent qualification such as NVQ level 3 or above, or equivalent experience (and proven ability to work at graduate level). Evidence of experience of working with children and young people.

For the Level 7 (Post-graduate Diploma) the minimum requirement is a Graduate Degree at 2:2, NVQ level 6 or above in Health Care or equivalent experience (and proven ability to work at post-graduate level) 

Working Hours: 35 hours per week, Monday-Friday 9am to 5pm. Includes attendance at the University of Sussex 2 days per week from January to October.

 

Location: Tadworth, but working across various locations in East Surrey and attendance at the University of Sussex.

 

Key responsibilities:

 

· Working in partnership to support children and young people experiencing mild to moderate mental health difficulties

· To develop plans for successful intervention and agreed outcomes.

· To support and empower children, young people and families to make informed choices about the intervention.

· To always operate from an inclusive values base, which recognises and respects diversity.

· To accept referrals within agreed national and local protocols.

· To undertake accurate assessment of risk to self and others.

· To adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.

· Through close case management and supervision, escalate cases where the level of need becomes beyond scope

· Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.

· Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.

· Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making.

· Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.

· As well as attendance at the University for training, fulfil private study requirements to enhance learning and prepare assignments for examination - recommendation is 150 hours of study for each of the 8 modules, which includes the teaching days.

· Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

 

PAY: £27,485.00 per annum 

 

 

BENEFITS:

 

· Be part of a long-standing and well-respected charity

· Discounted childcare for permanent employees

· Gym membership and free access to all leisure facilities for permanent employees

· Eligibility for Blue Light Discount Retail Card

· Cycle to Work Scheme

· 6.6 weeks annual leave which increases after 2 years continuous service

· Free access to our Employee Assistance Programme

· On site parking

 

CLOSING DATE: 12/10/2025, Interview will be held 22/10/2025

 

TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

 

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

 

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference 

Senior Fundraising Administrator
 

Location: Little Bridge House
Contract Type: Permanent
Hours: 37 hours per week (flexibility for 30 hours a week)
Salary: £29,159 - £31,743 per annum (FTE)
 
We're looking for an enthusiastic person with a keen eye for detail to join our fundraising team at Little Bridge House.
 
As our Senior Fundraising Administrator, you'll support our fundraisers to ensure the highest standards of administration, record keeping and communications with supporters. You'll be comfortable communicating with a broad range of people in person, over the phone, and via email and post.
 
You will lead the small administration team at Little Bridge House and liaise with other teams across the region to ensure the highest quality stewardship is always delivered.
 
Join us in making a meaningful difference making the most of short and precious lives.
 
To find out more please see the job description and person specification on this page.
 
Closing date: 27/10/2025
Interviews: 05/11/2025
 
We reserve the right to close this vacancy early If sufficient applications are received, therefore we recommend applying for the role as soon as possible.
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314
 
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
 
You may also have experience in the following: Fundraising, Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.
 
REF-224 635

Job Title: Employment Broker

Reporting To: Employment & Skills Manager 

Salary: £38,760 per annum

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid with currently one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.  

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

To support young people aged 18+ with a range of disabilities/neurodiversity to progress towards and into employment. The role will be to primarily liaise with employers and brokering new opportunities for supported and unsupported employment. You will also work with young people assessing their employability skills and place young people into employment, some voluntary roles and work placements. Specialist one to one job coaching will be required to enable young people to progress towards their own goals and objectives.

Working Conditions

The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

Build and sustain strong relationships with HR Managers, hiring Managers, and equivalent roles within businesses.

Collaborate daily with AFK Employment Coaches and the Employment & Skills Manager, working closely with the Executive Director of Services and members of the Impact & Innovation Team.

Principal Responsibilities

Employer Engagement & Opportunity Development

1. Proactively engage with employers to identify and create employment opportunities for young people (YP), including voluntary roles, work tasters, and placements.
2. Secure a range of opportunities—paid employment, voluntary work, work tasters, and placements—to support individuals on their employment journey.
3. Maintain up-to-date knowledge of the local labour market and emerging opportunities relevant to employment, volunteering, and work experience.
4. Build and sustain effective partnerships with local employer groups, statutory bodies, voluntary organisations, and private sector stakeholders to develop suitable opportunities for YP.
5. Provide training and guidance to employers as needed to support inclusive employment practices.

Individual Support & Coaching

1. Deliver intensive one-to-one support to individuals across all aspects of employment preparation and progression.
2. Work with up to two YP at a time, in collaboration with their Employment Coach (EC), to identify and support their employment aspirations.
3. Assess and advise on financial implications related to part-time employment and disability benefits for individuals.
4. Support YP in developing employment-related skills and connect them with relevant training opportunities.
5. Provide initial workplace support to YP before transitioning ongoing support to their EC.
6. Refer YP to specialist services for additional advice and support when appropriate.
7. Develop tailored plans to help YP achieve their employment goals.
8. Deliver or coordinate coaching and training sessions as required.

Collaboration & Case Management

1. Collaborate weekly with AFK’s Senior Employment Coach to match job roles to YP from EC caseloads.
2. Monitor YP progress into employment and maintain accurate records.

Administration & Professional Development

1. Complete all administrative tasks associated with the role in a timely and accurate manner.
2. Participate in learning and development activities identified through regular appraisals and reviews.

Undertake any other duties as deemed appropriate by the Executive Director of Services and the Employment & Skills Manager.

 Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.   

We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.

We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.

This is a pivotal moment for MWBI.

Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.

You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010 in the UK.

Role purpose

RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
 

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.

The main purpose of this role is to support and assist Facilitators, Advanced Practitioner,  Responsible Officers and Service managers  in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
 

Key duties and accountabilities

• To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
• Be adept in managing a new client based system.
• Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
• Drafting documentation where appropriate under direction from the Service Manager.
• Communicate with referrers, specifically social workers, mental health provoiders.
• Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
• Ensure the team has excellent administrative support across all projects.
• Help manage communications both within the project team and between the project teams and project delivery partners.
• To ensure that all contractual information is recorded, updated and accessible.
• Work with  Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
• Keep any relevant records for audit compliance.
• Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
•  Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
• Be solution focused and able to troubleshoot.
• Collate and analyse statistical information.
• Prepare and present management information as requested by Service Manager.
• Prepare reports and provide performance information to inform decision making.
• Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

 Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
• RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Willing to understand and oversee other projects.

Essential Experience, Knowledge & Skills

• Excellent prioritisation skills.
• Good written and verbal skills
• Excellent attention to detail.
• Ability to manage conflicting demands and meet deadlines.
• Ability to work on own initiative.
• Ability to stay calm under pressure.
• A methodical and thorough approach to work.
• Approachable, proficient and a good team player.
• Strong organizational, grammar and communication skills.
• Ability to compile data and reports.
• Ability to collate information and present in relevant format.
• Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
• A proactive approach to problem solving.
• Data analysis skills.
•  A strong administrative skill set.
•  Accurate data management and input at high volume, paperwork checks and claim checks.
• Competent liaising with a range of external stakeholders including senior management.
•  A background in administration and proven experience of providing proactive administrative support.
• The ability to work with minimum supervision as part of a small internal team.  
• Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.

Essential Qualifications

• Good general level of education including Math's and English to GCSE Level.
   

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

Reference Number:  V560

Job Title: Project Manager

Location: Newcastle upon Tyne (Hybrid – office, home, community-based)

Contract Type: Permanent

Hours: 28 hours per week

Salary: £30,000 Full Time Equivalent (£24K pro rata)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 4

Line Manager: Delivery Leader: Scotland & Northeast England  

Closing Date:             23rd October 2025

Interview Dates: TBC

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
   
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
   
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
   
• We connect businesses with communities, creating meaningful employee volunteering projects.
   
• We show the impact of volunteering and social action, proving how it changes lives for the better.

 
Our work across Newcastle
Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission. 

In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026.

Good Neighbours project
We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don’t have many people around them, giving that “little bit of help”.

The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing “one-off’ or short-term tasks, supporting a neighbour.  This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. 

Role Purpose
We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle.  The right candidate would be someone with excellent knowledge of “best practice” in Volunteer Management and with experience of establishing new and exciting volunteering programmes.

This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. 

In this role, you will:

• Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes
   
• Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work
   
• Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited (paid) Annual Leave allowance

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK

Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Policy Officer-Wales

Based at home, situated across Wales including regular travel around the country and to the Senedd, Cardiff.

22.5 hrs per week

Fixed term post 2 years - with possible extension

Circa £35,000 p.a FTE depending on experience

Make a difference for kidney patients in Wales!

Are you passionate about influencing policy and driving change? Do you want to be part of a growing team making a real impact on the lives of people with kidney disease?

We’re looking for a Policy Officer – Wales to help shape policy, build relationships, and advocate for better support and care for kidney patients. In this brand-new role, you’ll work for Kidney Care UK and Kidney Wales, engaging with policymakers, healthcare professionals, and those affected by kidney disease.

You’ll spend time at the Senedd, building connections with local politicians and councillors, and ensuring the voices of kidney patients are heard loud and clear. With your knowledge of Welsh Government structures (or similar UK experience), you’ll help drive our campaigns and influence change.

This is a fantastic opportunity to make a tangible difference, working flexibly in a supportive team. If you’re ready to champion kidney patients and shape policy in Wales, we’d love to hear from you!

Key Responsibilities

• Develop or participate in work programs and undertake projects to explore policy issues under the guidance of the Policy Director of Kidney Care UK and the Managing Director of Kidney Wales.
• Support the research, development and dissemination of policy positions in Wales.
• Work with other team members to deliver events/reports or campaigns as needed
• Keep up to date with the policy department and charity work to avoid duplication and ensure good communications with our colleagues.
• Contribute to the newly created All Wales Cross Party Group.
• Undertake desk-based research involving data collection and the synthesis of information from relevant sources.
• Seek out opportunities for communications and influencing in the Welsh parliament, including the need for a kidney group. 

About you

• Educated to degree level or equivalent experience. 
• Previous experience working with elected members
• Experience in conducting analysis and writing and editing reports for publication
• Can travel regularly to the Senedd Cymru Welsh Parliament in Cardiff and other parts of Wales, plus Alton Hampshire

Employee benefits

• Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan

The advert may close earlier than the stated closing date if we receive a sufficient number of suitable applications.

Children & Young People’s Independent Sexual Violence Advisor

Location: Imara Nottingham Office (Hybrid Working available)
Department: CHISVA
Contract type: Fixed Term Contract
Hours: 22.5 hours with potential for full time (37.5) hours
Salary: £28,119 - £28,634 FTE, pro rata (dependent on ISVA qualification)

Job purpose:

The CHISVA will be responsible for providing a specialist service to support children, young people and families after a disclosure of child sexual abuse. You will work in a flexible and responsive way with both adults and children to deliver professional, emotional and practical support that meets their individual needs throughout the Criminal Justice Process.

We give equal priority to keeping all children and young people safe regardless of their age, disability, gender idetity, race, religion or belief, and sexual orientation.

We welcome applications from survivor-practitioners (employees who have lived experience of sexual and/or domestic abuse). You can choose to identify as a person with lived experience within the recruitment process if you feel comfortable doing so, however, this is not a requirement of the process.

This role is offered on a fixed-term basis until 31st March 2026.

Key Tasks and responsibilities

• Provide effective emotional support, practical support and advocacy to children, young people and safe family members following a disclosure of child sexual abuse.
• Hold and maintain a caseload of children, young people and families – able to prioritise demands and respond to shifting priorities with flexibility, care and compassion.
• Undertake needs and risk assessment with children and families using the Safety and Support Assessment. Develop individual support plans to address risks/support needs of client.
• Provide accurate, timely and concise electronic records.
• Enable children, young people, and vulnerable adults to access appropriate therapeutic interventions, engage with other support organisations and develop their own support network.
• Where necessary provide emotional and practical support through the criminal justice process, providing accurate and impartial information, liaising with Police, CPS, Registered Intermediaries, and other CJP professionals.
• Support with Criminal Injuries Compensation Authority applications.
• Provide information to children, young people, and families regarding the impact of the trauma of sexual violence and the potential for moving forward.
• Support children, young people, and vulnerable adults to access the services they require, in partnership with safe family members.
• Ensure equitable access for all children, young people and families in Nottinghamshire, including being aware of resources available regarding interpreters etc.
• Consider and respond to safeguarding issues when engaging with children, young people and vulnerable adults, working within Nottinghamshire and Nottingham City Safeguarding Children Partnership policies and procedures.
• Actively engage and work within statutory and non-statutory networks of support for children, young people and families alongside partner agencies such as health, social care, Police and support services.
• Work within relevant legislation including Home Office ISVA Guidelines, Achieving Best Evidence (ABE) Guidance, Children's Act and Working Together to Safeguard Children.
• Contribute towards Imara service development, monitoring, and evaluation.
• Participate in individual and group clinical supervision, management supervision and team meetings.
• Be willing to undertake relevant training as required.
• Demonstrate commitment to Imara’s values: Compassionate Commitment, Acceptance, Seeking Justice, Creative Empowerment, and Holding our Ground.

Deadline for applications is 12 noon on Friday 24th October 2025.

Benefits: We aim to provide a trauma informed approach to all employees and volunteers through the provision of Wellbeing days; flexible working; external clinical supervision; Employee Assistance Package (including alternative therapies); regular training and team days. In addition to this, we offer 25 days annual leave 8 bank holidays per annum (pro-rata)

REF-224 437

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.

Job Title: Programme Lead

Reporting to: Senior Programme Lead

Location: London

Salary: £27,000

Contract: Permanent, term-time only, full-time

Annual Leave: 50 days paid holiday each year which must be taken during school holiday

 

“The facilitator is a friend and teacher mixed into one… she gets the reasoning from the teacher and the understanding bit from the friend.” - Power2 Rediscover Young Person

 

Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme. 

With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.

We are looking for new Programme Leads to deliver our programmes so that all children and young people, regardless of their needs, feel they belong and can prosper.

Our new Programme Leads will be trained to deliver all our programmes and will primarily work in schools to support young people, their families, and school staff to ensure that at-risk pupils make the most of their education and improve their life chances. Work will include 1:1 support based in a school or in the community and delivery of Power2’s group programmes. The successful candidates could be based in one school or travel between multiple schools.

The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our facilitators work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education and their future life plans.

Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.

Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period.

Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.

Diversity, Equality and Inclusion

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.

Safeguarding

Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.