Family support jobs
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Operations Director
The ideal candidate
We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.
You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships
The role
The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.
You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for the North West of England, you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.
We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the region. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.
This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.
Please have a read of the job pack here before submitting your CV and covering letter.
3 years fixed term contract | Full time | Home Based | £38,828p/a | DBS required
The client requests no contact from agencies or media sales.
Fundraising Coordinator
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference.
Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses.
What you’ll do:
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Planning and running challenge events from idea to delivery
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Supporting and inspiring community and individual fundraisers
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Building relationships with businesses and donors.
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Managing fundraising data, income tracking and reporting.
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Working closely with colleagues across fundraising, communications, finance and HR
Salary Band: £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850)
Contract Type: 12 month fixed-term contract
Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.
Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours.
Location: Oakley House, Bromley Common, Bromley BR2
About you
We’re looking for someone who
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Is experienced, organised and proactive
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Loves running events, fundraising and making things happen
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Can manage multiple projects and hit income targets
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Shares CASPA’s values and commitment to equity and inclusion
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you.
Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.
Please apply to CASPA with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 10th March 2026 at 11.59pm
Interviews to take place: w/c 23rd March 2026
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Barnet Mencap provides support for children and adults with learning disabilities/autism and their family carers.
We are looking for an experienced Finance Officer to join our successful Project Support Team.
You will:
- Provide an effective finance service for Barnet Mencap
- Have good interpersonal skills working as part of the administrative team
- Ensure the timely payment of invoices, bills and maintain accurate finance records
- Plan, monitor and review budgets
- Produce accurate and accessible financial data
- Managing accounting and payroll systems (ideally knowledge of Sage)
We know work/life balance is incredibly important, as well as job satisfaction. We offer 24 days of annual leave per year (plus Bank Holidays), as well as a TOIL system which allows our staff to work more flexibly.
See the attached Person Specification and Job Description for a more detailed description of what we’re looking for, but if you have any questions, please get in touch to discuss.
We’re committed to safeguarding, equality and diversity and welcome applications from all sections of the community.
To apply, please send your CV alongside a statement explaining how you meet the criteria on the person specification. Completed applications can be emailed to the address below by the closing date 8th of March. Interviews are planned for week beginning 16th of March.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
About GNDR
We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.
About the role
GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations.
With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.
In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.
If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.
Overall scope of the role
The remit of this post will cover the following core responsibilities:
- Strategic financial oversight
- Funding, grants and partnerships
- People, culture and organisational development
- Systems, logistics and IT
- Legal, risk and compliance
- Governance and board support
- Strategic leadership
- Line management and team development
Candidate requirements
We are ideally seeking candidates with:
- Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
- Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
- Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
- Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
- Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
- Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
- A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values
Eligibility
Eligible candidates must have the right to work in the UK. Candidates will need to be able to travel internationally when necessary.
This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.
Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.
We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.
For a full job description and person specification please follow the link below.
Start date
We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.
How to apply
Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.
Please note: we are unable to accept incomplete applications.
Contact information of our HR team are availble on our website, please follow the application link below.
Closing date
11 March 2026 at 12pm (GMT)
Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.
Interview
Week commencing 16 March 2026
Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.
Our commitment to equity, diversity and inclusion
We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.
We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.
We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.
Our benefits and wellbeing
At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations. Find out more about our approach to wellbeing and our benefits on our website.
Flexible working
In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location.
If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process, please contact our recruitment team.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Are you a finance professional looking to use your skills for meaningful, community‑focused work?
About Us
FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.
We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.
The Role
Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.
This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.
We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.
If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.
This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.
The client requests no contact from agencies or media sales.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.At an exciting time of growth for our charity, we are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our farm near Skipton, nestled in the sweeping countryside south of the Yorkshire Dales.You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
More about the role:As Head of Farm, you will help deliver our transition from Day visits to Residential visits at our Skipton farm, working alongside and managing a team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
About Life for a Life Memorial Forests
Life for a Life Memorial Forests is a UK charity dedicated to creating living memorials through the planting and care of trees. Our forests provide peaceful spaces for remembrance, support biodiversity, enhance green spaces, and benefit local communities. Working with us means being part of a team that makes a tangible difference to the environment and the lives of the families we support.
We are looking for team members who are passionate about nature, enjoy working for a charity, and take pride in contributing to projects that benefit both people and the planet.
Full Job Description
As part of our Grounds and Woodland Team, you will undertake a diverse range of practical responsibilities to ensure our memorial forests are accessible, well-maintained, and thriving ecosystems. The role requires balancing environmental stewardship with compassionate support for visiting families.
Key Responsibilities
Memorial Forest Maintenance
Carry out seasonal tasks including grass cutting, meadow management, hedge cutting, and tree pruning. Daily maintenance tasks include planting medium to large trees and caring for them over time, as well as installing memorial benches and plaques.
Memorial Tree Dedications
Planting and preparing the memorial trees, and assist families during tree dedication ceremonies, offering guidance and respectful support during sensitive occasions.
Planting and Conservation
Plant trees and manage woodland areas in line with the charity’s environmental objectives and long-term sustainability plans.
Public Engagement
Interact professionally with visitors, explain the charity’s mission, and provide assistance where required.
Health and Safety
Ensure all work is undertaken in accordance with current health and safety legislation and best practice.
Equipment Management
Operate and maintain groundskeeping tools and machinery safely and efficiently.
Collaborative Projects
Work alongside volunteers, families and community groups during planting events and engagement activities.
Adaptability & Responsive Working
This role requires the ability to respond positively to changing priorities. Daily tasks may need to change at short notice due to weather conditions, urgent site issues, health and safety concerns, or family visits. The successful candidate must be flexible, calm under pressure, and able to adapt their workload accordingly while maintaining high standards.
Please note that this role is physically demanding due to the practical nature of the work and involves working outdoors in varying weather conditions.
As a public-facing organisation, we expect all staff to treat colleagues, visitors, and the environment with respect. Life for a Life Memorial Forests is deeply embedded within the communities we serve, and successful applicants must uphold our values and maintain the charity’s reputation at all times. High standards of workmanship, reliability, and personal conduct are essential.
The Successful Candidate Will:
- Have excellent verbal communication skills
- Be confident interacting with members of the public, including during sensitive situations
- Demonstrate a proactive, problem-solving attitude
- Be adaptable and able to adjust plans when priorities change
- Work effectively both independently and as part of a small team
- Take pride in delivering high-quality practical work
Essential Requirements
To be considered for this role, candidates must confirm that:
- You hold a full, clean manual driving licence
- You are confident driving a medium wheelbase, high-roof van (Additional training available if required)
- You are comfortable towing a trailer for transporting machinery (Training can be provided)
- You can reliably travel to our yard in Royton, Oldham (typically 8am or 9am starts)
- You are willing to work a 5-out-of-7 working pattern, including regular weekends
- You are comfortable working outdoors in most weather conditions
Experience and knowledge of working on land-based activities, managing woodland or previous experience in a related field, and experience with tree planting, pruning, and general landscape maintenance are desirable.
If you are passionate about nature, compassionate toward others, and looking for a practical role where your work genuinely makes a difference, we would love to hear from you.
Life for a Life creates memorial trees to comfort bereaved families, enhance biodiversity, and help communities through donations and support.



The client requests no contact from agencies or media sales.
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Contact Centre Advisor!
At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Contact Centre Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers.
Role Overview
As a Contact Centre Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience.
Key Responsibilities:
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
We are currently recruiting two customer service advisors one a permanent and one 6 month fixed term basis.
What Makes You Great for This Role?
Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters.
Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases.
Your proactive, positive “can do” attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively.
Benefits and development
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Working Arrangements
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 24 - 26 March 2026. Please note that these dates are fixed and cannot be changed
Start Date & Induction:
All new team members will start on 29 April 2026 and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
Belonging
We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a part-time Charity Manager to lead the day-to-day delivery of our work.
XLH UK are a small UK patient charity supporting people affected by X-linked hypophosphataemia (XLH), a rare genetic condition which affects people of all ages. This is a varied, people-focused role, ideal for someone who enjoys coordinating activity, working with volunteers and partners, and making a tangible difference in a small organisation.
What You’ll Do
- Coordinate volunteers and contractors supporting community engagement
- Manage charity communications and website
- Liaise with healthcare professionals, researchers and partners
- Support awareness, advocacy and pathways to best care
- Monitor and support public fundraising and grant applications
- Lead delivery of our annual community event
- Maintain systems, data and meeting administration
What We’re Looking For
- A self-starter with strong organisational and communication skills
- Experience working in a charity, health or community setting
- Competent IT literacy, for remote management using Microsoft solutions
- Confidence to coordinate people and projects
- An interest in patient advocacy and improving healthcare pathways
What We Offer
An opportunity to build upon the record of success of this friendly charity, plus
· Flexible working hours and location
· A supportive trustee board
· A meaningful role with visible impact for patients and families
Our Values
The mission of XLH UK is to help those with XLH and their families through research, support and advocacy. Our core values – accountability, integrity and transparency – underpin our organisation.
XLH UK is a friendly and inclusive organization and actively promotes equality of opportunity for all. We welcome all applications from a wide range of candidates.
Please include contact details for two referees on your CV.
Our mission is to help those with XLH and their families through research, support and advocacy.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
First Steps ED is a specialist charity supporting people affected by eating disorders and disordered eating, and their families, across the UK. We provide early intervention, peer support, therapeutic services, and evidence-informed resources designed to improve access to help, reduce isolation, and promote recovery.
Digital communications are central to how First Steps ED reaches people in need, builds trust with service users, strengthens relationships with funders and partners, and amplifies our influence. Our website, social platforms, and email communications are often the first point of contact for individuals seeking help, and a key driver of fundraising, engagement, and organisational growth.
Role Overview:
The Senior Digital Marketing Officer will play a critical role in shaping and delivering this digital presence. You will be responsible for translating our values, services, and impact into compelling, accessible digital content that reaches diverse audiences, drives engagement, and supports income generation. Working closely with the Head of Fundraising & Communications and the Senior Communications Officer, the postholder will ensure that First Steps ED’s digital communications are ethical, inclusive, data-led, and aligned with our organisational priorities.
The post holder will be required to attend our Derby office at least two times per week
Key Responsibilities:
- Lead on digital communications, performance, and audience engagement.
- Deliver an integrated communications that supports income generation, awareness, influence, and service delivery.
- Evaluation of First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Ensure digital communications are accessible, ethical, on-brand, and data-led, strengthening First Steps ED’s public profile and engagement with key audiences.
- Set social media frameworks, objectives, and performance indicators.
- Manage content calendars, paid campaigns, optimisation, and analytics across LinkedIn, Facebook, Instagram, and X.
- Own email platforms (e.g. Mailchimp), performance tracking, and optimisation.
- Produce regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted.
- Own SEO strategy, Google campaigns, and digital advertising.
- Monitor and report on First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Work closely with other departments to align digital communication efforts with the charities goals.
Qualifications:
- Experience: Proven experience in digital communications or digital marketing role, preferably within the non-profit sector/ charity sector.
- Education: Degree in Marketing, Visual Communications, Journalism or a related field or equivalent professional experience.
- Skills:
· Excellent written and spoken English, with strong copy-editing and proofreading skills.
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- Proven ability to manage multiple projects and meet deadlines.
- Proven ability to manage paid digital advertising campaigns across Google Ads and social media platforms.
- Experience managing websites, social media channels, email marketing platforms (e.g. Mailchimp), and integrated digital campaigns.
- Strong analytical skills, including experience using GA4 or similar tools to evaluate performance and inform strategy.
- Excellent organisational and planning skills.
- Personal Attributes:
- Passionate about mental health and eating disorder awareness.
- Creative and innovative thinker with a flair for communicating story through social media.
- Strong understanding of accessibility, inclusive communication and digital best practice
- Strong interpersonal skills and ability to work as part of a team.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Access to our Employee Assistance Program + Wellbeing App
- Health Cash Plan with BHSF (after probation)
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Casual dress
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Assistant (Part-Time, Flexible)
Location: Swindon & surrounding community
Are you passionate about your local community? Do you love meeting people, building relationships and making a real difference?
At Dressability, we believe clothing should never be a barrier to dignity, comfort or independence. Every year, we support adults and children with disabilities, older people, and those facing physical challenges by providing specialist clothing alterations and adaptations that truly transform lives.
Now, we’re looking for someone from Swindon to help us take that mission even further.
Why This Role Matters
This isn’t just a job — it’s an opportunity to:
- Be the external face of a respected local charity
- Build meaningful partnerships across Swindon
- Help people access life-changing support
- Raise awareness of disability challenges in our community
- Connect local people with ways to give back
You’ll be out and about — at community groups, GP surgeries, care homes, faith groups, fetes, disability events and networking meetings — spreading the word about the incredible support Dressability provides.
What You’ll Be Doing
As our Community Engagement Assistant, you will:
✨ Develop relationships with local organisations, health services and community leaders
✨ Deliver talks and presentations that inspire and inform
✨ Represent Dressability at community events and fairs
✨ Organise pop-up clinics in local venues
✨ Promote referrals through GPs, OTs and care settings
✨ Help attract new clients, volunteers and supporters
✨ Support social media content and community marketing
You’ll also work closely with our friendly team, and receive ongoing training and support.
Who We’re Looking For
We’d love to hear from you if you:
- Know Swindon well and have strong local connections
- Have experience in community engagement, outreach or partnership working
- Understand disability issues (or have lived/worked experience in this area)
- Are friendly, confident and comfortable speaking to groups
- Are self-motivated and organised
- Have a driving licence and access to your own vehicle
Most importantly, you’re someone who genuinely cares about people and wants to make a difference close to home.
Why Join Dressability?
- Flexible, part-time hours
- Meaningful, purpose-driven work
- A supportive and welcoming team
- The chance to make visible change in your own community
- A role where no two days are the same
This is your opportunity to be a connector, a champion and a changemaker for people across Swindon.
Ready to Make an Impact?
If you’re based in Swindon and want to use your skills, personality and local knowledge to help others live with greater dignity and confidence, we would love to hear from you.
Join Dressability — and help ensure clothing never limits anyone’s life.
We discretely alter and adapt clothing for people of all ages with learning and physical disabilities and those with limited dexterity.
The client requests no contact from agencies or media sales.
Director of Finance & Operations
- Hours: 37.5 hours per week
- Location: Oxford
- Salary: £85,000 per annum
- Closing date: 26th March 2026 at 12 noon
Join Helen & Douglas House as our next Director of Finance & Operations
Help to shape the future of the world’s first children’s hospice and make a profound difference to the lives of local families.
Helen & Douglas House has been supporting children living with life‑limiting conditions and their families for more than 40 years. We are a place of compassion, expertise and unwavering commitment — and now, we are searching for an exceptional Director of Finance & Operations to help ensure we build upon our unique legacy of innovative and impactful care and support.
A role with purpose. A role with impact.
As a key member of our Executive Team and working closely with our CEO and Board of Trustees, you will be at the heart of strategic decision making — ensuring our resources, systems and operations are effective, efficient, and aligned with the needs of the children and families we serve. This is an opportunity to influence the long-term sustainability of a truly special organisation at an important and exciting time for the hospice sector.
What you’ll lead
In this role, you will provide strategic leadership across Finance, Estates & Operations, Information Systems, Data & Governance, Risk, Health & Safety and our Project Management Office.
- Providing insightful financial leadership to help shape our strategic plans.
- Oversee the annual corporate planning and budget cycle.
- Ensure strong governance, regulatory compliance and effective risk management.
- Lead our Estates & Facilities strategy, ensuring our buildings and environments remain safe, high quality and fit for purpose.
- Guide the development of an effective organisational information systems strategy.
- Support and empower a talented cohort of Heads of Department — fostering a culture of collaboration, accountability and excellence.
- Act as a trusted ambassador to regulators, partners, advisors and donors.
Who we’re looking for
You will be:
- A qualified accountant (ACA, ACCA, CIMA or CIPFA).
- A strategic and inspirational leader with experience overseeing diverse operational functions.
- Skilled at navigating complexity, shaping strategy and driving organisational performance.
- An exceptional communicator, able to build trust and confidence with stakeholders at every level.
- Passionate about making a meaningful difference through high quality, sustainable charitable services.
Experience in the non‑profit or healthcare sector is welcome but not essential — what matters most is your leadership, values and ability to deliver impact.
Why join us?
At Helen & Douglas House, every decision you make directly supports children and families facing life-limiting conditions. You will join a committed, values driven Executive Team and help to lead an organisation with a powerful mission and deep community roots. If you’re motivated by our purpose and ready to bring your expertise to an organisation where your leadership will truly matter, we would love to hear from you.
Apply today and help us secure an impactful and sustainable future for Helen & Douglas House and the families we serve.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.