Family support practice manager jobs in Manchester
At UK SMART Recovery, we are passionate about supporting people to successfully manage any type of addictive behaviour, using our evidence-based 4-Point Programme. We value choice, empowerment, and collaboration, and we believe in supporting volunteers and partner organisations to deliver accessible addiction recovery meetings across the UK.
About the Role
UK SMART Recovery is seeking a highly motivated Community Coordinator to join our small, passionate team. In this role, you will:
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Onboard, support and mentor our amazing SMART Recovery facilitators across The Midlands and London.
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Work closely with our highly valued partner organisations running SMART meetings within their services.
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Deliver training, guidance, and workshops for our peer and partner facilitators.
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Contribute to projects and service development to help grow UK SMART Recovery even further.
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Help ensure SMART meetings are high-quality, accessible, and safe for participants.
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Foster an inclusive, empowering environment for facilitators and participants alike.
Regions covered:
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West Midlands: Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Solihull; Staffordshire, Shropshire, Herefordshire, Warwickshire, Worcestershire
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East Midlands: Derby, Leicester, Lincoln, Nottingham; Derbyshire, Leicestershire, South Lincolnshire, Northamptonshire, Nottinghamshire, Rutland
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London: City of London
Applicants must be based in the Midlands. Regular travel across the regions is essential.
For full JD/person specification with additional responsibilities, please see the attached document.
About You
To succeed as a Community Coordinator, you will have:
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Experience facilitating groups or meetings, ideally in recovery, peer-support, mental health, or behaviour-change settings.
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Ability to support, mentor, and develop volunteer facilitators.
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Strong presentation and communication skills, online and in-person.
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Self-motivation, organisation, and ability to manage workload and regional travel independently.
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Emotional intelligence and groundedness, with experience supporting people who have faced adversity.
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A valid UK driving licence and access to a vehicle.
Desirable:
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Qualified SMART Recovery facilitator or previous participant.
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Lived experience of recovery (personal or close to someone else).
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Experience in peer mentoring, volunteer support, or community development.
Why Work With Us
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Join a small, dynamic team making a big difference in addiction recovery across the UK.
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Opportunity to work closely with facilitators and partner organisations to grow our network of peer-led recovery meetings.
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Flexible home-based working with equipment provided.
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Generous annual leave, pension, and wellbeing support.
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Be part of a charity with values of empowerment, choice, compassion, and collaboration at its heart.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
The Role
We are looking for a content designer to develop clear, practical information and guidance for families of deaf children and the professionals who support them. The role is ideal for a content specialist who is skilled in producing user-centred, high-quality information, in various formats, for multiple channels.
What you'll do
- Use analytics, research and insights to identify new information needs for families of deaf children.
- Work with subject experts to plan, write and review accurate, accessible content.
- Publish content on our website and app, ensuring it’s easy to find and search-optimised.
- Monitor content performance and make evidence-led improvements.
- Contribute to content crits and share best practice for accessible content.
- Bring user-centred content skills into Agile squads when needed.
What you'll need
- Experience creating clear, accessible content informed by user research and data.
- Strong writing skills to turn complex topics into high-quality print and digital content.
- Experience managing content projects and working with subject experts to plan, write and review.
- Confidence monitoring content performance and making continuous improvements.
- Strong digital skills and a sound understanding of Agile values and principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us about why you think you'd be a great for for our charity.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your digital marketing skills to support those in poverty in Eastern Europe
Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures?
We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice.
About us
Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background.
Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries.
What you’ll be doing
You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs.
About you
You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance.
Essential
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Proven experience in digital marketing, including online campaigns
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Strong skills in digital advertising, analytics and SEO
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Confidence using tools such as Google Analytics and major ad and social platforms
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Experience working with stakeholders and managing multiple priorities
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Excellent communication, analytical and organisational skills
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A strong understanding of the Christian faith and Christian audiences
Desirable
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Experience working in an international or multi‑country context
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Experience in the charity or not‑for‑profit sector
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Familiarity with Salesforce or digital integrations
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Knowledge of digital compliance and cookie legislation
Why join us?
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A genuinely international role with real purpose and impact
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The opportunity to support digital marketing activity around the world
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A collaborative, skilled, and fun digital team
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Space to learn, innovate and share best practice
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible and remote working, but with occasional travel to our London office and internationally
If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.
This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.
Please ensure your cover letter explains why you want to work for MWBI and why you are the right candidate for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.
You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.
You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns.
You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus – you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.
As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.
The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.
Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
- Develop content and strategy for new (to IA) and new-to-market platforms
- Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
- Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
- Upholding brand and culture in everything you do
- Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
- Develop partnerships with key individuals, ensuring strong social amplification and storytelling
- Oversee social content calendars, asset production and approvals aligned to wider communications strategies
- Review and manage marketing assets, ensuring brand consistency and compliant content
- Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving
- environment
- Support with the development/management of wider digital content (web, digital advertising)
- prioritising the needs of the charity
- Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
- Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
- Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board
PERSON SPECIFICATION
ESSENTIAL
- Experience in developing and implementing social media strategies and content in a similar role for at least 12 months
- A thorough working knowledge of a wide range of social media platforms
- Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy.
- Development of engaging and creative digital content
- Experience in social media moderation
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Digital marketing experience
- Team player
- Familiarity with UK data protection regulation
DESIRABLE
- Working knowledge of the Wordpress platform
- Advertising opportunities across social media to expand reach including cost models and budgetary management
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
- Experience across the not-for-profit sector
- Experience of A/B testing
SKILLS & QUALITIES
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker
- Commitment to equity, diversity and inclusion
APPLICATION PROCESS
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel.
Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
The client requests no contact from agencies or media sales.
Purpose of the Role
The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.
Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.
Key Duties and Responsibilities
Strategic Leadership & Stakeholder Engagement
· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.
· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.
· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.
· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.
· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.
Programme Leadership & Project Oversight
· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.
· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.
· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.
· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.
· Ensure projects are delivered within agreed scope, timelines and budgets.
· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.
· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.
Research, Evidence & Insight
- Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
- Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
- Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
- Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
- Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.
Data, Impact & Reporting
· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.
· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.
· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.
· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.
Professional Support, Education & Sector Development
· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.
· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.
· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.
· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.
Family and Service Engagement
· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.
· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.
· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.
Governance, Quality & Reporting
· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.
· Contribute to strengthening organisational clinical governance processes and risk management.
· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.
· Maintain accurate project documentation, data dashboards and risk logs.
· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.
General Responsibilities
· Provide effective line management, supervision and support to allocated staff.
· Attend team meetings, leadership meetings and organisational events as required.
· Commit to continuous professional development and reflective practice.
· Undertake other duties relevant to the role as required by the Head of Services & Impact.
Please apply using the Application form attached to this advert
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Harris Hill are proud to be partnering with the Macular Society to recruit a Mid-Value Donor Manager at an exciting time for the organisation.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is determined to beat the fear and isolation of macular disease through world-class research and outstanding support — and this role will be central to that ambition.
The role
£42,000 – £45,000 | 37.5 hours per week
Permanent | Remote or Hybrid (with some travel to Andover)
You will build and grow a dedicated mid-value programme, focusing on supporters giving between £500 and £10,000 per year.
Working closely with the Head of Trusts & Philanthropy and alongside Individual Giving, you will:
- Develop and deliver a clear mid-value strategy
- Recruit and grow donors from cold sources and existing supporters
- Create compelling appeals and structured stewardship journeys
- Deliver personalised asks across mail, email and phone
- Provide warm, thoughtful donor care and relationship management
- Plan and deliver two flagship donor events each year
This is a brilliant opportunity for someone who enjoys combining strategy, creativity and relationship-building to drive sustainable income growth.
About you
You’ll bring experience in mid-value or individual giving fundraising, strong writing skills, confidence building donor relationships, and the ability to use data insight to grow income. You’ll be collaborative, organised and motivated by making a genuine difference.
Benefits
- 26 days annual leave plus bank holidays
- Flexible working options
- 6% pension contribution
- Supportive family policies
Timeline
Closing date: 9am, Wednesday 1 April
Online interviews will be held on: Thursday 16 April and Friday 17 April.
· A written task will be required ahead of interview
If you’d like a confidential conversation about the role, please get in touch with Hannah at Harris Hill — we’d love to hear from you.
For a full job description and details on how to apply, please contact Hannah at Harris Hill
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristic.
Service Manager - (South Manchester)
Be the difference for young people facing homelessness.
Location: Safestop Manchester
Salary: £37,380 per annum
Closing date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
We are looking for an inspiring Service Manager to lead our supported accommodation for young people in South Manchester. You’ll oversee a skilled team delivering safe, high‑quality support to clients—helping them stabilise, build independence and progress confidently through the Manchester pathway. Your leadership will shape a service where young people feel secure, respected and empowered.
In this hands‑on role, you’ll drive operational excellence, ensuring strong safeguarding practice, effective partnership working and consistent contract compliance. You’ll manage budgets, performance, reporting and health & safety while strengthening relationships with the commissioners, and community stakeholders. If you’re a proactive problem‑solver who thrives in a fast‑paced, collaborative environment, this is an opportunity to lead a service that makes a tangible impact every day.
In this role, you will:
• Lead and motivate a multidisciplinary team to deliver high‑quality support across two accommodation sites.
• Ensure strong safeguarding practice, risk management and safe environments for young people.
• Oversee day‑to‑day service delivery, ensuring KPI achievement, contract compliance and continuous performance improvement.
• Work collaboratively with commissioners and specialist partners to coordinate client‑centred support.
• Manage budgets, expenditure, reporting and building/IT resources in line with financial and regulatory requirements.
• Maintain strong community and neighbour relations across dispersed accommodation sites.
• Promote an inclusive, values‑led culture aligned with Depaul’s ethos, equality commitments and health & safety standards.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Experiencing of supervising the work of others
• Experience of using Risk Assessments and Support Planning.
• Experience of managing a service, preferably in a residential care or support setting
• Demonstrable experience of working with people with a range of support needs
• Experience managing partnerships with other professionals using a coordinated, multi-disciplinary approach
• Experience of managing buildings, budgets and expenditures
• Experience of operating safeguarding requirements and procedures
• Good literacy, numeracy and IT skills
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Experience of working with young people who have complex needs, including mental health and substance use
• Ability to use logical processes for solving problems and making decisions in a complex environment
• Ability to effectively reflect on own practices for ongoing learning and development
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Respect for the values and ethos of Depaul and its founding partners.
Desirable
• Experience of managing a staff team across dispersed sites.
• Initiating a new service
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,215 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
We are recruiting for a values-driven and experienced finance leader to join Mary’s Meals International (MMI) as Senior Finance Manager. Reporting to the Head of Finance, you will provide leadership to the MMI Finance team, ensuring the effective delivery of high-quality financial management, reporting and control across our global movement.
This is a key role within the Finance & Procurement Directorate, supporting an ambitious growth strategy. You will play a central role in strengthening financial stewardship, ensuring robust controls are in place, and promoting value for money across our global network.
In this role, you will combine strategic oversight with hands-on leadership - driving excellence in financial reporting, treasury management, compliance, and continuous improvement of financial systems and processes.
You will:
- Lead and develop the MMI Finance team, fostering a high-performing, collaborative and accountable culture.
- Oversee the production of monthly management accounts, forecasts and trend analysis, providing meaningful financial insight to support decision-making.
- Lead on donor financial reporting and proposal support, ensuring accuracy, consistency and timely delivery.
- Support delivery of the annual budgeting process, including provision of key analytics and oversight of review processes.
- Ensure robust financial control across the organisation, safeguarding the proper and effective use of funds.
- Oversee statutory reporting, audit, treasury, payroll and pension activities, ensuring compliance with UK financial, charity and tax regulations.
- Work closely with National Affiliates and Programme teams to strengthen financial processes, systems and controls across the global network.
- Drive continuous improvement of financial policies, reporting and systems, promoting a consistent and high-quality control environment.
About you
You will be a qualified finance professional (CCAB or equivalent) with substantial post-qualification experience and a strong track record of leading finance teams. Strategic yet pragmatic, you will be comfortable operating at both operational and senior levels - providing clear financial insight, strengthening controls, and supporting organisational growth across a global network.
You will bring significant experience in UK financial reporting (FRS 102), alongside proven experience developing high-performing teams and implementing effective policies, systems, and change initiatives. With strong analytical and conceptual capability, you will translate complex financial data into clear, actionable insight. You will also have experience managing auditors, financial institutions, and external service providers, and be able to prioritise effectively, work autonomously, and deliver to deadlines.
Strong communication skills, sound judgement, and cultural sensitivity are essential in building effective relationships across diverse international contexts. Experience within a UK charity or multinational charitable context, including understanding of UK charity reporting (Charities SORP) would be highly desirable.
About us:
Mary’s Meals is a global movement supported by people from all walks of life, united by one goal, that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children will receive Mary’s Meals, changing lives through access to food and education.
We believe in the innate goodness of people, respect the dignity of every human being and family life, and are committed to good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. We expect all members of the Mary’s Meals family to share this commitment and to work in the best interests of the communities we serve. Our safe recruitment practices ensure that only those aligned with our high standards join our movement.
Salary advertised is for UK-based candidates. Our salary philosophy ensures consistency across locations where Mary’s Meals operates.
Our Benefits:
- 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
- Flexible working
- Employee Assistance Programme
- Life assurance
- Pension
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please submit your CV along with a short covering note (no more than one page) outlining why you are a strong fit for this role and why you would like to work for Mary’s Meals International.
Senior Finance Manager - JD
Closing date for applications is Sunday 22nd March 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Applicant Privacy Statement
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
There when it matters
About the role:
The prospect research and pipeline management role will support high value fundraising across the Corporate, Trust and Community or Regional fundraising teams through prospect research, network mapping, lead qualification, and due diligence checks. This role will also manage the pipeline management process on our CRM ensuring the teams have access to dashboards tracking their donors across the stages of solicitation and be able to provide insight reports into how well we are moving prospects through the pipelines. This role will also be required to develop processes and ensure we are working within data protection and fundraising regulations and that our due diligence is tracked and auditable.
About you:
• Educated to degree level or with equivalent relevant work experience
• Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
• Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising codes to practise.
• Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure and demonstrate adherence to regulatory compliance.
• Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
• Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive
Essential Criteria
• Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.
• Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
• Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
• Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
• Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail
• Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners, and trusts.
• Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we're building
Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.
Last year, our swimmers raised over £1m. This year we’ve sold out events in minutes and want to double the fundraising. We’re on the path to exponential growth and we need someone who can help us get there.
We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own our events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. Our events are uniquely profitable, and we reinvest in quality and growth.
We've just brought in a new Fundraising Director, and this Marketing role is a cornerstone of the team we're building. If you want to help define how a modern charity grows and does marketing, this is your chance.
The opportunity
This isn't a "post on social and send a newsletter" role. This is a “build something exceptional, then grow it” role. Marketing is at the heart of our flywheel, which means you’ll be integral to everything we are doing at Level Water.
You'll own marketing strategy and execution across our entire operation: our iconic events, our life-changing swimming programmes, and our reputation as a charity. You'll drive growth, tell stories that matter, and build genuine communities that scale.
You'll have the freedom to experiment. Want to test a new channel? Launch a content series? Build a creator programme? Run paid campaigns that actually convert? Brilliant. Build the business case and let's do it.
You'll work with real impact. Children with disabilities are learning to swim because of us. Families are transformed by our lessons. Volunteers and incredible teachers make it happen. These are stories that deserve to be told brilliantly, and you'll be the one telling them.
This role is 80% growth and 20% impact storytelling, but the two are inseparable. We’re product-led and we launch and test often. Great stories fuel growth. Growth creates more stories. You'll understand that tension and thrive in it.
You'll work closely with our Fundraising Director and CEO to scale marketing as our most powerful growth lever. You'll also manage a network of brilliant freelancers (photographers, videographers, copywriters, designers) to help you execute at the highest level.
And you'll grow with us. We're scaling fast, and we need people who can scale with us.
This is a mission-critical role in driving Level Water's growth. Every event you sell out, every story you tell, every audience you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.
Marketing at Level Water isn’t just about selling events - it’s a core delivery mechanism in our Theory of Change. This role exists to move the levers that unlock more lessons, faster progression, stronger outcomes, and a sustainable income engine that funds it all.
This is the most exciting marketing job in the charity sector for the right person.
What you'll actually do
This role owns marketing as a growth engine. You'll set strategy, drive execution across multiple channels, and be accountable for how marketing translates into event sign-ups, fundraising growth, profile, and impact. You'll work closely with the Fundraising Director to shape priorities, influence decisions, and build something that scales.
Drive growth marketing that converts
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Own end-to-end marketing for our events portfolio: from launch campaigns to sell-out.
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Build and execute multi-channel campaigns across social, email, paid ads, PR, partnerships, and whatever else works.
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Test everything. Audiences, messages, creative, channels. Find what works, double down, and scale it.
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Use data to spot opportunities: which channels are converting? Where are we leaving growth on the table? What could we do differently?
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Manage our digital advertising and paid social strategy with a ruthless focus on ROI.
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Grow our email database and social audiences with intent, not just for vanity metrics.
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Be trusted to repeatedly turn £1 into £5 or £10.
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Define and unleash our audiences: help them share their stories in a way that turns experiences into future sales, and makes everything that Level Water does easier.
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Build and manage our captain and ambassador programmes as genuine growth engines - nurturing relationships, setting expectations, and turning influence into measurable impact.
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Proactively convert interest into action. This includes direct outreach (e.g. picking up the phone to captains, engaging top fundraisers, activating ambassadors) to ensure intent turns into ticket sales and fundraising.
Tell stories that build belief
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Find, shape, and share the stories that show our impact: the children, the families, the teachers, the moments that matter.
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Build and curate a library of content (video, photography, case studies, testimonials) that we can use everywhere.
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Work with freelance photographers and videographers to capture our events and programmes at their best.
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Create content that our supporters, partners, and prospects actually want to engage with, not just content that ticks a box.
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Manage our website (fundraising, events, and programmes pages) to ensure it's always up to date, compelling, and optimised for conversion.
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Ensure our impact reporting to donors is rich with content about our work.
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Use storytelling internally to build shared understanding, momentum and belief across the charity as we scale.
Build our profile and partnerships
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Position Level Water as a leader in accessible swimming and outdoor challenge events.
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Build and leverage relationships with press, influencers, local authorities, and stakeholders.
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Identify partnership and sponsorship opportunities that align with our mission and drive growth.
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Amplify examples of inclusion within our pools, making them known and also making inclusive practice visible.
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Promote our swimming pool partners and recognise their contribution to our work.
Manage, measure, and improve
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Own the marketing budget and get maximum value from every pound spent.
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Manage our freelance network: scope projects, review proposals, and ensure quality work on time and on budget.
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Report regularly on what's working and what's not: campaign performance, audience growth, conversion rates, ROI.
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Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?
Who we're looking for
We care much more about how you work than where you've worked. You don't need charity sector experience .
People who thrive here have:
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Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do.
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A commercial approach. You think in terms of audiences, funnels, conversion, and scale. You understand what drives growth and you know how to execute it.
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Copywriting chops. You can really write. Headlines that stop the scroll. Emails people actually read. Stories that land. You know that words matter.
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A data brain. You can look at campaign performance and spot the story. You know that "CTR is up 18%" means something, and you know how to act on it.
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A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.
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Creative thinking. You generate ideas. You see opportunities others miss. You're not afraid to try something different.
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Organisation. Strong attention to detail, with the ability to run 12 products, 40 email journeys and 100 web pages without dropping anything.
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An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?
Bonus points if:
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You've worked in a startup, scale-up, or high-growth environment.
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You've built audiences from scratch or scaled marketing profitably.
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You've led paid campaigns that actually delivered ROI.
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You've worked across multiple channels and understand how they work together.
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You love being outdoors (swimming, hiking, wild camping, anything that gets you outside).
Why Level Water?
Our values: Bold, Driven, Personal, and Joyful are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about impact, and help create marketing that feels genuinely joyful to be part of.
Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.
Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.
Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.
Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll help tell stories that change lives. You'll be part of creating something people remember forever.
Practical details
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.
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You'll attend weekend events throughout the summer (with time off in lieu).
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Salary: £30k–£45k depending on experience.
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. It’s a marketing job so sell us on your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
1. How you'd approach marketing growth:
Imagine we want to double sign-ups for one of our summer events (currently sitting at 500 swimmers). Walk us through your approach: which channels would you use, what would your messaging be, how would you measure success, and what would you test first?
2. What excites you about this role:
Tell us why this opportunity appeals to you specifically.
3. Something you're proud of:
Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.
Before you apply
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.
Deadline
20th March 2026
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.



ob Title: Independent Visitor Co-ordinator for Manchester
Service: Manchester
Reporting to: Children’s Rights Manager
Salary: £19,434.82 (£24,293.53 FTE) per annum
Location: Home based and work within the community across Greater Manchester
Candidates must reside within a reasonable distance of the service area.
Hours: 28 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Manchester
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Emma Keen, Children’s Rights Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
Closing date: Monday 30th March 2026, 9:00am
Interview date: Thursday 2nd April 2026
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.