Family support services manager jobs in addlestone, surrey

The Royal Commonwealth Society is seeking a highly organised, proactive, and experienced events manager to lead the planning and execution of its diverse portfolio of high-profile and fundraising events. The postholder will manage the full lifecycle of events - from concept through delivery - ensuring every event reflects the Society’s values and enhances its reputation and reach.

Flagship events include the Commonwealth Day Service at Westminster Abbey, an Award Ceremony for The Queen’s Commonwealth Essay Competition at Buckingham Palace, the High Commissioners’ Banquet at Mansion House, and other ceremonial, stakeholder, youth, and fundraising engagements.

Key responsibilities: 

• Lead the end-to-end management of all RCS events, ensuring the successful delivery of high-profile, ceremonial, and fundraising events.
• Oversee event planning, including venue sourcing, contract negotiation, supplier coordination, protocol, security, AV, catering, and staffing.
• Manage the delivery of the Commonwealth Day Service at Westminster Abbey, ensuring coordination with the Royal Household, Westminster Abbey, the BBC, and government departments.
• Deliver a Commonwealth Concert as a key fundraising and engagement event, managing all artistic, production, and logistical elements.
• Organise the High Commissioners’ Banquet at Mansion House, coordinating with the City of London Corporation, the Commonwealth Enterprise and Investment Council, diplomatic missions, and keynote speakers.
• Support other public-facing events, including those connected to The Queen’s Commonwealth Essay Competition, and the Commonwealth Clean Oceans Plastics Campaign.
• Prepare and manage budgets, ensuring events are delivered on time and within financial parameters.
• Oversee guest and stakeholder management, including invitations, RSVP tracking, VIP handling, seating plans, and pre-event briefings.
• Prepare comprehensive briefing materials for events, including biographies, guest lists, and running orders, ensuring accuracy and alignment with protocol requirements.
• Draft and coordinate speaking notes for key participants and speakers, tailored to the event’s purpose, audience, and messaging objectives.
• Maintain and update key documentation, including event timelines, run sheets, contact lists, and risk assessments.
• Support post-event evaluation, producing summary reports and identifying lessons learned.
• Assist in fundraising endeavours such as grant writing and donor stewardship.
• Other duties as and when required.

Peer Involvement Worker (Band 4)

37.5 hours per week

Fixed Term – 12 months

Springfield University Hospital

Salary range : £33,094 - £36,195 Pro rota per annum inclusive of Inner London HCAs

Closing date 09/09/2025

1.  Job overview:

We are recruiting a Peer Involvement Worker to join the Involvement Team and become part of a vibrant and ambitious Lived Experience Workforce.  It is essential that applicants have personal lived experience of mental and emotional distress, and personal experience of accessing secondary care mental health services, or experience of caring for, or supporting someone who has. Please note that experience of working in mental health related services alone will not meet this criterion.

The Peer Involvement Worker will work primarily within the coproduction and involvement workstream, supporting the Trust to develop meaningful and impactful coproduction and involvement opportunities for people with lived experience of Trust services, their carers, family, and friends.

Through joining the Lived Experience Network, people with lived experience of Trust services are offered the opportunity to use their lived experience within activities that support the development and improvement of services. We refer to ‘service users and carers’ as Lived Experience Members, and people with lived experience of Trust services.

Involvement & Coproduction opportunities include involvement in recruitment and selection; lived experience networks and forums; sharing lived experience in staff training; co-delivering training; inspections of services; developing information; lived experience involvement in project and focus groups, committees, and governance meetings; reviewing and developing policies, procedures, and ways of working; service design, redesign, and transformation.

Career Progression pathways and development opportunities:

We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Within the Involvement Team we offer a career pathway for a variety of lived experience roles from band 3 up to band 8a. 

2. Main duties of the role:

You will use your lived experience, peer support values and principles to support people with lived experience of Trust services to join the Lived Experience Network. The post holder will build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they would like to gain from taking part. You will use this knowledge to support members to become involved in activities that align with their lived experience, and to assist the Involvement Administrative Coordinator in reviewing expressions of interests and selecting members for opportunities.

The Peer Involvement Worker role involves supporting members in their involvement through 1 to 1 check-ins, training, group sessions, and by offering support before, during and after involvement activities. You will play a role in supporting the development and delivery of the Lived Experience Member Training & Support Framework.

The post holder will contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction. You will offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful and impactful involvement.

Flexible working:

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.

3.  About us:

The Involvement Team oversees four priority areas of lived experience involvement across the Trust that support the creation of opportunities for people with lived experience to share their perspectives to shape how services are developed, delivered, and improved. The Involvement Team workstreams are:

1. Involvement & Coproduction

2. Carer Initiatives, including Triangle of Care

3. Volunteer Workforce

4. Peer Support & Lived Experience Workforce

Collectively the team work to achieve the objectives set out in the Coproduction, Involvement, Service User and Carer Experience - A unified approach 2022-2025.

The Involvement Team office is based in Elizabeth Newton Building at Springfield Hospital.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

About our locations:

 Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

Job description:

JOB SUMMARY

 

1. To work alongside the Involvement Project Lead, the Involvement Administrative Coordinator, two Peer Involvement Coordinators, and the wider Involvement Team.

2. Use peer support values and principles within the context of supporting people to take part in involvement and coproduction activities.

3. Support people with lived experience of trust services through the registration process to enable them to join the Lived Experience Network.

4. Build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they may want to gain from taking part actively. Using this knowledge to support them to become involved in involvement and coproduction activities.

5. Support members in their involvement through 1 to 1 check-ins, group facilitation, and by offering support before, during and after involvement activities.

6. Through the wisdom of their own lived experience, and a respect for the diversity of perspectives and experiences, the postholder will challenge stigma and inspire hope and a belief that recovery is possible.

7. Support with the management of the central point of contact for the Involvement Team via the team shared inbox, telephone number and office drop-in (Monday to Friday 9am to 5pm).

8. Provide efficient and professional face to face, telephone and virtual contact and support functions for trust service users, carers, and staff.

9. Offer support to respond to staff and member enquiries; requests to promote involvement opportunities to the Lived Experience Network; selecting members for opportunities and responding to new joiner interest.

10. Offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful / impactful involvement.

11. Maintain appropriate records and support the collation of data to demonstrate the team’s outputs and impact.

 

KEY RESULT AREAS

SERVICE IMPROVEMENT

1. Support the development and delivery of the Lived Experience Member Training & Support Framework.

2. Contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction.

3. Work in a way that promotes diversity, equity, and inclusion, demonstrating an awareness of the impact of intersectionality, to expand the diversity of people taking part in involvement and coproduction activities.

4. Lead specific projects and involvement initiatives taking full responsibility for all aspects of the organisation, planning, and delivery of that opportunity, complimenting the role of the Involvement Administrative Coordinator, and staff supporting the activity.

5. Support staff and the trust to create opportunities that ensure that the organisation listens to people who have first-hand experience of accessing its services; of what they need, what works well, what doesn’t.

6. Support staff and the trust to seek, reflect on and be responsive to the perspectives, experiences and needs of people, to enable the organisation to improve, develop and deliver safe, high quality patient care.

7. Enable each of the Trust’s service lines to have a dedicated resource to support involving service users and carers in their governance, service design and redesign, and other involvement activities. 

8. To promote shared decision making and support service users and / or carers to be empowered to make choices.

9. Where relevant and appropriate, to support service users and carers in accessing services and activities in their communities to promote community relationships, socially valued roles and support the navigation of barriers to social inclusion.

10. To identify and maintain positive links with community and partnership agencies, as appropriate. 

Finance and Business Support Officer

Salary: £30,500p.a. FTE (£24,400p.a. pro-rata if a 30-hour week)

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract:  Permanent

Hours:  37.5 hours per week (30 hours per week will be considered with commensurate reduction in responsibilities)

Location: Home based, with ability to travel to London or Wigan offices if required, or London or Wigan office-based if preferred

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent.

We’re looking for a motivated and detail-oriented Finance and Business Support Officer to join our wonderful Core Services team. This is an important role as you’ll be responsible for administering the day-to-day financial processes within areas of finance such as accounts payable, accounts receivable, payroll and pensions.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply. 

As part of the application process you will need to answer 3 questions highlighting your applicable skills and experience, and submit a tailored CV. We also that you complete an equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00, 09 September 2025

For successful candidates, interviews will be held via Microsoft Teams on 23 or 24 September 2025

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

A little bit about the role 

This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Please note this role is based in our Old Windsor Centre.

Our Cattery Team Leaders provides front line leadership and management to a team of staff and volunteers, ensuring first class service delivery in relation to animal welfare.
This opportunity is focused on leading the cattery team in delivering the highest standards of feline welfare, care, and enrichment. You will ensure that all cats receive compassionate, individualised care and that the team operates efficiently, safely, and in line with welfare best practices.

Overall objectives:

• To lead the Cattery team, managing, motivating, and developing staff to achieve their full potential.
• To maintain exceptional standards in husbandry and welfare.
• To effectively manage our population of cats enabling us to help as many cats as possible within our limited capacity.
• To oversee daily care routines including feeding, cleaning, and health monitoring and ensure all cats are provided with appropriate enrichment and socialisation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
 

Closing date: Early applications are encouraged. We will close the vacancy once it is filled.
Interview date(s): We will be interviewing for this position on a rolling basis, so we would recommend applying early.

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK supporting the organisation to build the evidence base for Admiral Nursing through collecting and sharing evidence on the effectiveness of the Admiral Nursing model.

As the Insights and Evaluation Officer, you will be responsible for overseeing and maintaining the team’s systems and folders, ensuring key resources remain organised and up-to-date. Additionally you will act as the main point of contact for enquiries within the team. Actively managing the team’s inbox and coordinating meetings and projects, providing essential administrative support.

You will also be involved in coordinating data collection processes and assisting with the team’s survey function. This will include supporting basic analysis of evaluation data, collating and cleaning survey data and contributing to the production of reports and other key documents.

To succeed in this role, you will need experience in providing administrative support, including managing shared folders and systems. Strong organisational skills are essential, along with the ability to prioritise and handle a diverse range of responsibilities independently. You should also possess solid IT skills, including proficiency in common software packages like MS Office, experience of using online survey software and some experience using Excel for basic data analysis. You will also need to have an understanding of information governance issues including awareness of data protection and confidentiality requirements

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity. 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals, from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action, and getting people into work.

Our Young People and Families Hub (YP&F) delivers a wide range of integrated support services that are designed to help resolve complex difficulties experienced by young people and their families/carers. Our Hub works with those in trouble, providing early intervention to those who are in crisis, leaving care, missing from home, or with substance misuse or mental health problems - services support people no matter what their situation, and have demonstrated a high success rate.

Our Merton Risk and Resilience Service is an integrated service, focused on mitigating risk, and promoting resilience, in children and young people (C&YP). Our service aims to reduce the harm to children and young people (aged 18 and under), within the Child Exploitation (CE) and Missing service area, and C&YP (aged 24 and under), within the substance misuse service area.

Job Description

*Permanent, full-time - up to £29,000 per annum
*This role requires access to a car, and a full driving licence.

The role of Young Person's Practitioner (Risk and Resilience) is an excellent opportunity to make a direct and valued difference to the lives of children and young people (C&YP), who are at significant risk of experiencing child exploitation, substance misuse, or going missing from home.

Providing tailored support and guidance to children, young people, and families, this role will actively contribute to achieving high standards of care, quality, and positive outcomes - supporting service users to fulfil their potential, through consistent and meaningful participation.

Main Duties:

• Providing tailored one-to-one support, guidance, and interventions.
• Assessing the needs of children and young people, determining appropriate support plans and pathways, and informing risk reduction plans - supporting access to additional or specialist services where necessary.
• Ensuring that referrals, support, care, and risk management are of a high quality, with ease of transition.
• Developing sustainable joint service work with referring agencies, local authorities, children’s social care, and children and families services (CFS).
• Ensuring timely and appropriate data recording – including tracking, outcome monitoring, KPI monitoring, and assisting with the production of feedback reports.
• Providing consultation, information, training, and presentations, to a wide range of stakeholders, from varied settings (we can help to build your skills in training provision if required).

This role works in partnership with a wide range of partner agencies and commissioners, providing continuous opportunities to build your network and knowledge within the Children’s Social Care Sector.  We will also support you to build service-area specialisms, in the areas of Substance Misuse, Child Exploitation, Missing from Home, or Families work. We are highly invested in supporting the continuous professional development of our staff, and our staff are also encouraged to visit the extensive variety of national services that Catch22 can offer.

The team are dedicated to making a difference in the lives of children and young people, working through a relationship-based approach, that draws on the ethos and values of young people. Integrating a variety of work backgrounds, the team utilise a ‘Think Family’ approach – and all staff are trained in motivational interviewing, trauma informed practice, and brief solution-focused interventions – click here to find out more.

We are also interested in candidates who can demonstrate transferable experience in the following areas:

• Working with children and young people with a range of vulnerabilities.
• Building positive relationships with children and young people, and their families.
• Carrying out assessments, risk management, and care plans, and providing interventions.
• Please click here to view the full Job Description.

Qualifications

• 5 GCSE’s (grade C or above), or equivalent.
• Experience of working with children and young people, with complex needs or vulnerabilities.
• Preferable: Working knowledge of supporting children and young people in one or more of the following areas: substance misuse, child exploitation, missing from home.

Additional information

• Salary: Up to £29,000 per annum (depending on knowledge and experience)
• Hours of work: Full time, 37 hours per week*
• Contract: Permanent
• Location: Ciic Centre, Morden Library, London Road, Town Centre, Morden SM4 5DX
• We have 2 positions available. The Risk and Resilience YP Service requires a ratio of male Practitioners, to ensure that we are able to offer accessible support to young people, and where required or identified, young people have the choice of who they wish to be supported by. For these reasons, one of the positions is open to male applicants only.
• This role requires access to a car, and a full driving licence.
• Catch22 supports flexible working, and we are ambassadors of a positive work-life balance - any hours worked outside of regular contracted hours will be accrued as Toil, and wherever possible, these are taken at the member of staff's convenience.
• This is a community-based role, however we are open to discussing flexibility for remote working days where service delivery allows.

Benefits

• Discounted shopping opportunities, with over 1,400 retailers – through our Rewards Hub.
• Access to a 24/7 GP helpline – including online video consultations, and electronic private prescriptions.
• Employee Assistance Programme – a free, confidential service that offers expert advice, information, and counselling, for all staff and their dependents (24/7, 365 days a year).
• Access to a network of trained Mental Health First Aiders, across the organisation.
• Cycle to work scheme.
• 28 days annual leave (+ 8 public holidays) – increasing to 33 days after five years.
• Matching employer pension contributions of 4%.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.  

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the West Midlands region, which includes:

Birmingham, Sandwell, Walsall, Dudley, Wolverhampton, Solihull, Coventry, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire

There will be occasional travel around the West Midlands Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the West Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the West Midlands would be valuable.

 About SSAFA 

 SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)

Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent

Hours: 37.5 hours per week

The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:

· Close working relationships with Housing colleagues 

· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on 

· Specialist support for survivors at the moment of crisis 

· Provision of advocacy; supporting survivors to access safe accommodation 

· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager 

The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.

The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 26 August 2025

Interview Date: 4 and 5 September 2025

£28,000 - £32,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Are you passionate about using data to drive meaningful change? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, resulting in impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As Data Insight Analyst, you'll be a key player in the Data Insight Team to uncover valuable insights that directly influence strategy and improve decision-making. You’ll bring data to life by designing interactive, user-friendly dashboards and championing visual analytics that empower teams across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform. Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour and inform future campaigns.

Collaboration is central to this role. You’ll engage with a variety of stakeholders to optimise data usage, share best practices, and help embed an insight-driven culture throughout Prostate Cancer UK.  

What we want from you

We’re looking for a curious, motivated Data Insight Analyst to join our dynamic Customer Insight Team.

If you’re someone who loves using data to solve real-world problems and help shape organisational strategy, you could be just who we’re looking for. You’ll need to be comfortable working with large datasets, putting your data mining and analytical skills to good use.

Experience-wise, we're looking for someone familiar with analytics tools like Tableau, Faststats, or similar. You should also be comfortable with SQL and skilled at making the most of data from a variety of sources. First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

As well as excellent analytical skills, you’ll have a naturally inquisitive mind and a passion for problem-solving. We’re looking for a strong communicator, comfortable at delivering your analysis outcomes whether that’s to a room of colleagues or one on one with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

If you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Monday 25th August 2025.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 1st September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £19.06 per hour (For those living in London, £20.86 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

About the role:

Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

Full-time (35 hours pw) – working hours are 9-5 and this job does not require evening or weekend work. 

Closing date: 3rd September at 9am 

Ref: EDN-255

Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard?  Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?

If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital.  Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community.  You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client.  This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.

We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Substantial experience of providing support, advice and advocacy and of using support plans
• Substantial experience of assessing the needs of CYP who are at risk of significant harm
• Proven record of engaging successfully with ‘challenging’ young people
• A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Project Worker - Mockingbird

Making a Difference in Foster Care!
 

We are seeking a dedicated and passionate Project Worker to support and sustain the Mockingbird programme across the UK. This is an exciting opportunity to work directly with fostering services, making a meaningful impact on the lives of children and young people in care.

Position: Project Worker – Mockingbird
Salary: £32,480 – £37,555 per annum (plus London weighting if applicable)
Location: Home base in the North of England/Midlands with travel required throughout the UK.
Hours: Full time, 35 hours per week
 

Closing date: Wednesday 27 August 2025, 12 noon
Interview dates: Thursday 4 September 2025 (held in person in Leeds)

About the Role

As a Mockingbird Project Worker, you will play a vital role in expanding and embedding the Mockingbird model—a ground-breaking, evidence-informed approach to foster care. You will provide direct support and quality assurance to fostering services, helping them implement, grow, and sustain Mockingbird constellations.

You will:

• Deliver remote and in-person support, training, and guidance to local fostering teams.
• Build strong, trust-based relationships with delivery partners and stakeholders.
• Ensure quality assurance through coaching, ongoing assessment, and resource development.
• Contribute to the design of training content and programme events.
• Represent the Mockingbird programme internally and externally, championing its benefits and impact.
• Support the operational delivery of the programme across the UK.

About You

We're seeking individuals who are:

• Passionate about improving the lives of children and young people in care.
• Experienced in training, coaching, or project work within fostering or children’s services.
• Skilled in relationship-building and confident working across multidisciplinary teams.
• Organised and self-motivated, able to manage a varied workload and travel regularly.
• Familiar with children’s social care policy and practice (fostering knowledge is a strong advantage).
• Committed to equity, diversity, and inclusion.

Essential:

• Experience delivering training and support both online and in-person.
• Strong interpersonal and communication skills.
• Confident IT skills, including Microsoft Teams and Office 365.
• Willingness to travel and work flexibly across your region.

Desirable:

• Understanding of the Mockingbird model.
• Experience working with foster carers, local authorities, or independent fostering agencies.
• Lived experience of the care system.

About the Organisation

As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters.

What We Offer

• 38 days annual leave (including bank holidays)
• Flexible and hybrid working arrangements
• Enhanced maternity, adoption, and sick pay
• Pension scheme and life assurance
• Employee Assistance Programme (24/7)
• Season ticket loan
• Eye care contributions

Other roles you may have experience in could include: Project Officer, Project Manager, Project Lead, Family Support Worker, Children’s Project Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, Constellation Support Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role

Legacies are one of the most vital sources of income for the Royal British Legion, helping us continue our work supporting the Armed Forces community. We’re now looking for a Legacy Management Officer to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you’ll take responsibility for a varied caseload of legacy files, from straightforward pecuniary gifts through to more complex residuary estates, foreign assets, and occasionally contentious cases. You’ll be the point of contact for executors, solicitors, other charities and beneficiaries, ensuring estates are administered correctly and that the Legion receives its full entitlement. Alongside this, you’ll play an important role in protecting our reputation and maintaining the trust of our supporters and their families.

We’re looking for someone with proven experience in Wills, Probate and Trusts, or legacy administration, whether that’s from a legal practice or a charity environment. Strong knowledge of inheritance tax, estate accounts and the wider legal framework is essential, along with excellent attention to detail and the confidence to make decisions on complex issues. You’ll also need to be highly organised, resilient under pressure and able to handle sensitive conversations with empathy and professionalism.

In return, you’ll be part of a supportive and knowledgeable team where your expertise will directly contribute to the charity’s future. This is a chance to use your skills to make a meaningful difference ensuring that every gift entrusted to us helps deliver life changing support to members of the Armed Forces community.

You will be contracted to our London hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        W/C 15th September 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.