Family support services manager jobs in Iver, buckinghamshire
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £31,800 per annum
Hours: 35 hours per week
Closing date: Tuesday 6 January 2026 at 10.00am
Interview date: Tuesday 13 January 2026 on Teams. Please note that there may be a second stage in person on Wednesday 21 January.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Social Media and Content Officer to help us build on this momentum.
We’re looking for a creative and proactive person to join us as our new Social Media and Content Officer. We’re looking for someone with excellent content creation skills, a strong understanding of social media platforms and trends, and an ability to deploy tactics to ‘stop the scroll’ on our owned content.
As the Social Media and Content Officer, you will be responsible for our social media channels, creating compelling campaigns and content that engage our communities and build support for research into type 1 diabetes (T1D). You will help us build our engaged online T1D community and proactively seek out new and innovative approaches to digital communications, while protecting and enhancing the Breakthrough T1D brand.
Experience required
You’ll have previous experience of:
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Working across multiple social media platforms and monitoring engagement e.g. Meta, Linkedin, X
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Producing audience-specific, engaging and shareable daily content in different formats
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Training and supporting others to create and publish content
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Supporting and delivering unique and vibrant social media campaigns
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Growing online social communities and rates of social media engagement
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Interpreting social media analytics and providing insight on content performance
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.
We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.
The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.
Key Responsibilites:
- Organisational leadership, as a member of the Executive Team
- Strategic People Leadership
- Organisational Development and Transformation
- Talent Management and Employee Engagement
- Volunteering and Internship Strategy
- Learning, Development and Leadership
- HR Operations and Compliance
- Staff Management and Development
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 23 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Marketing Manager to join our Marketing team.
Title: Senior Marketing Manager
Salary: £49,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
The Senior Marketing Manager is an integral role to ensuring we are reaching our audiences effectively. You will develop and implement marketing strategies for Anthony Nolan’s marketing campaigns and audience approaches, and support our fundraising, register development and patient services colleagues in delivering their campaigns with your team.
You will be responsible for developing and utilising insight to grow awareness in these audiences, driving brand uplift to encourage future action and loyalty. You will lead your team of audience specialist marketing managers in driving successful marketing campaigns and activity, leading on key audience journeys, and providing marketing advice and practical support to other teams across the organisation. You will work closely with and support the Head of Marketing & Brand to deliver against key marketing and organisational objectives.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the description on our website, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for something new?
Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.
In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
- Identify needs and barriers to safe discharge
- Achieve safe and timely patient discharge
- Coordinate outpatient appointments and follow-up services
- Provide clear, compassionate advice and support to patients and their families
- Ensure patients understand their discharge plan every step of the way.
You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
We’re seeking someone who:
- Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
- Communicates with empathy and confidence across different teams at different levels, and with patients
- Is highly organised, with excellent time management skills
- Has awareness and respect for cultural differences
- (Bonus) Experience working in a hospital or clinical setting.
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Apply now and be part of something meaningful.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please submit your CV along with a brief covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Programme and Assessments Manager
The role: Are you an experienced programme manager able to engage and drive impact with a diverse range of stakeholders, including leading brands, manufacturers, governmental and third sector organisations to drive continuous improvement in fair work standards – with major legislative changes on the horizon? Do you have experience of social audits and assessments and the role they can play in measuring progress and driving continuous improvement?
Then this could be the position for you.
We are looking for an experienced Programme Manager with sector specific expertise to manage our collaborative programme in the UK apparel and general merchandise sectors following a strategic year focussed on the evolution of the programme from the previous Fast Forward initiative.
In this varied role you will be responsible for the day to day running of the UK Apparel and General Merchandise programme, provide developmental input and support the implementation of the key recent developments in the programme, as well as ensuring the programme maintains its integrity. You will manage relationships with all key stakeholders in the programme including brands, suppliers, audit bodies, third sector organisations and public bodies.
You'll also manage the quality assurance of the portfolio of Stronger Together assessment methodologies – including the Fair Work Audit operated in the UK manufacturing, service provision and construction sectors. And you’ll deliver, enhance and promote brand and supplier engagement including training workshops and webinars.
You’ll work with the Co-CEOs to ensure the programme delivers on target, on-time, on-budget, in line with the agreements and organisational objectives and guidelines.
You will work from home and will join a friendly, supportive, and committed global team, and contribute towards creating systemic change.
To view the full Job Description and Person Specification.
You will be UK-based with eligibility to work in the UK. You’ll join a friendly, supportive, and committed global team, and contribute towards creating systemic change. You will work remotely, but in close cooperation with a Programme Coordinator, the Co-CEOs and the rest of our team.
Who we are: We are an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
What we can offer you
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An 0.4 FTE contract for an initial period of 9 months.
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Competitive salary (salary band £39,861-£51,248 gross annually for full-time, pro rata for part-time) and enhanced employee benefits.
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Being part of an innovative, and exciting not for profit organisation
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A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
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Flexible and family-friendly working arrangements
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UK-home-based, with regular in person and online meetings and social team gatherings.
How to apply
Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Programme and Assessments Manager’ in the subject line.
Timeline
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Application deadline: 23.59 | Sunday 4th January 2026
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Shortlisting: W/c 5th January
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First interviews: W/c 12th January
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly engaging Volunteering and Community Partnerships Manager to lead and grow on the recruitment, development and retention of our pool of volunteers. You will work across the team to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to the charities mission. You will also plan and organise a calendar of fundraising and community events for the charity.
Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life, referred to our service from Social care, GP’s, Mental health services and schools. Our mentors are all volunteers from the community who are trained to become youth mentors and matched to young people for weekly mentoring sessions.
Our mission is to equipe young people with the skills and emotional resilience to thrive in life. We provide a safe environment for disengaged children and young people to work through their challenges and reconnect with the community.
As a small and growing charity our staff team are embedded in all aspects of the work we do so it is encouraged that all staff engage in the activities with the young people including trips, residentials, mentoring and workshops.
You will be leading on ensuring the charity has a steady stream of passionate volunteers and will be able to provide excellent support for them as they start their journeys of mentoring young people. You will also be leading on organising a yearly events calandar of community events and fundraisers. Which would include a Live Music event, expedition challenge (e.g hiking up mount Snowdon) plus family freindly fun days. You will be joining a small and dedicated team that works from our youth centre in Camberwell.
For more information please read our Job description.
We provide support to young people through outdoor based mentoring and group sessions.


The client requests no contact from agencies or media sales.
We're Hiring: Play & Youth Work Lead | Doorstep Homeless Families Project
Location: North London
Salary: £28,000 - £31,000 per annum.
Hours: 28 Hours per week - 20 hours face to face and 8 hours for admin
Benefits:
- Pension scheme with an employer contribution of 5% of gross salary
- 30 days paid holiday
The hours onsite will be worked over Monday, Tuesday Thursday and Friday, with normal working hours falling between 9.30am ( the earliest start) and 8pm (the latest finish).
Job Introduction
At Doorstep, we open more than just doors — we open possibilities.
Every day, we stand alongside families experiencing homelessness, providing a safe, welcoming space within a large family hostel where children can play, learn, and simply be themselves.
We are looking for a passionate and creative Lead Play and Youth Worker to guide and inspire our work with children and young people aged 0–18. This is a special role — one that blends leadership, imagination, and empathy. You will manage a small, dedicated team, shaping and delivering play and youth activities that bring light, laughter, and a sense of belonging to children whose early experiences have often been marked by instability.
At Doorstep, relationships are at the heart of everything we do. We work with families over years, not weeks — building trust, celebrating progress, and helping each young person discover their strengths. Our unique model of support is widely respected and deeply valued, and this role offers the chance to make a genuine, lasting difference in young lives.
If you are someone who believes in the power of play, creativity, and care to transform childhoods — we would love to hear from you.
About the Role
As Lead Play and Youth Worker at Doorstep, you’ll be at the heart of our mission — creating moments of joy, stability, and growth for children and young people who are living through uncertain times. No two days are the same. One moment you might be leading an energetic after-school club session; the next, you’re supporting teens to express themselves through art, music, or discussion.
You’ll manage and inspire a small, talented team of play and youth workers, ensuring that every activity we offer — whether it’s creative play, learning support, or outdoor adventure — reflects Doorstep’s core values of respect, belonging, and hope. You’ll plan and deliver programmes across all age groups (0–18 years), adapting to the needs and interests of children and young people as they grow.
Collaboration is central to this role. You’ll work closely with families, colleagues, and partner organisations to provide continuity and care, helping to make Doorstep a place where children feel seen, valued, and free to thrive.
This is not just a leadership role — it’s an opportunity to build something lasting. Your creativity, empathy, and commitment will help shape the next chapter of Doorstep’s play and youth work, ensuring that every child who walks through our doors is met with warmth, opportunity, and care.
Key Responsibilities
Leadership and Team Management
- Lead, supervise, and support a small team of play and youth workers and volunteers.
- Provide regular supervision, guidance, and professional development opportunities to team members.
- Foster a positive, inclusive, and collaborative working environment that reflects Doorstep’s values.
Programme Planning and Delivery
- Design, plan, and deliver a varied programme of play, creative, and youth activities for children and young people aged 0–18 years.
- Ensure all activities are engaging, developmentally appropriate, and responsive to the needs and interests of participants.
- Encourage children and young people to express themselves, build confidence, and develop positive relationships.
- Plan and oversee trips, events, and holiday programmes, ensuring safety and inclusivity at all times.
Safeguarding and Wellbeing
- To fulfill the statutory responsibilities of Deputy Designated Safeguarding Lead.
- Take responsibility for safeguarding and promoting the welfare of all children and young people involved in Doorstep’s services.
- Ensure staff and volunteers follow safeguarding procedures and receive appropriate training.
- Respond appropriately to any concerns, working in partnership with relevant agencies where necessary.
Partnership and Family Engagement
- Build positive, trusting relationships with parents, carers, and families, encouraging their involvement in children’s play and learning.
- Work collaboratively with other professionals and partner organisations to enhance support for families.
- Represent Doorstep at relevant meetings, forums, and networks to share best practice and strengthen partnerships.
Monitoring, Evaluation, and Administration
- Maintain accurate records of attendance, participation, and outcomes in line with organisational requirements.
- Contribute to monitoring, evaluation, and reporting processes to demonstrate impact and inform future development.
- Support funding applications and project reports by providing relevant data and case studies.
General Duties
- Uphold Doorstep’s ethos, values, and commitment to equality, diversity, and inclusion.
- Contribute to the overall running and development of Doorstep as a small, specialist organisation.
- Undertake any other duties reasonably required to support the effective delivery of Doorstep’s mission.
About You
Experience and Knowledge
- Relevant qualification in playwork, youth work, early years, or a related field (Level 3 or above) or equivalent.
- Significant experience of planning, delivering, and evaluating play and youth activities for children and young people aged 0–18 years.
- Experience of supervising or managing staff and/or volunteers within a play, youth, or community setting.
- Strong understanding of child development and the role of play in supporting wellbeing, resilience, and growth.
- Sound knowledge of safeguarding and child protection policies and procedures.
- Experience of working with families facing disadvantage, housing instability, or other complex challenges.
- Understanding of equality, diversity, and inclusion, and commitment to anti-discriminatory practice.
Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to build positive relationships with children, young people, parents, and professionals.
- Creative and resourceful approach to planning activities that engage children of different ages and abilities.
- Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
- Ability to lead, motivate, and support a small team to achieve shared goals.
- Confidence in managing behaviour in a positive, trauma-informed way.
- Competent IT skills for administration, reporting, and communication purposes.
Personal Qualities
- Warm, approachable, and empathetic, with a genuine commitment to improving outcomes for families experiencing homelessness.
- Reliable, flexible, and resilient in the face of challenging circumstances.
- Reflective, open to learning, and committed to professional development.
- Enthusiastic about play and youth work as powerful tools for change and belonging
How to Apply
Please apply with your CV and a covering letter stating why you would like the job and what you believe you can bring to it.
Closing date for applications is Friday 16th January 2026.
Interviews will take place week commencing 2nd February 2026.
Please send your CV and a covering letter stating why you would like the job and what you believe you can bring to it.
In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.
We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.
An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.
This is a full time, permanent position and requires on-site working 5 days per week.
Applications closing date is 2nd January at 23:30hrs.
The client requests no contact from agencies or media sales.
Are you a data protection specialist looking for your next role? Great Ormond Street Hospital Charity are hiring for a Data Protection Manager to own our day to day data protection activities.
Salary
The salary for this position is £52,227 per annum. We operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is an operational role where you will manage day to day data protection activities including:
- Acting as first point of contact for all data protection queries.
- Undertaking data impact assessments (DPIAs) across all areas but primarily fundraising.
- Managing legitimate interest balance test and associated risks.
- Providing advice and guidance to stakeholders on all data protection and privacy related matters.
- Assisting with any data breaches.
- Maintaining effective governance across GOSH Charity.
- Managing the data register.
- Reviewing data protection clauses in contracts.
This is the ideal opportunity for someone who enjoys managing day to day data protection activities and educating stakeholders on the importance of data.
Skills, Knowledge and Expertise
- Extensive data protection and privacy experience.
- Extensive knowledge of UK and EU Data Protection and Information Security principles, as well as best practice.
- Experience undertaking data protection impact assessments (DPIAs), legitimate interest balance tests and reviewing privacy contractual clauses.
- Experience providing pragmatic advice to stakeholders on data protection issues.
- Solutions focused mindset.
- Strong stakeholder management, with the ability to communicate complex data protection information to different audiences.
- High accuracy and attention to detail.
Experience in the charity sector or an understanding of fundraising is highly beneficial for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £34,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
- Level 3 qualification (or above) in Playwork, Early Years, or a related field.
- Minimum of three years’ experience working directly with children aged 4–11.
- Strong understanding of EYFS and Ofsted requirements.
- Experience planning and delivering engaging, age-appropriate play activities.
- Confident leading active, outdoor or adventure-based play.
- Sound understanding of safeguarding and child protection.
- Excellent communication and team leadership skills.
- Strong organisational and IT skills.
Desirable:
- Experience supporting children with additional needs or from diverse backgrounds.
- Experience supervising others or managing volunteers.
- Knowledge of current issues affecting children and families.
- Relevant training such as paediatric first aid or food hygiene.
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
The ideal candidate
To be considered for this role, you should be able to:
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Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
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Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
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Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
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Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
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Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.
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Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 27 December 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work
TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.
This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.
In this rewarding Case Manager role, you will:
- Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
- Use your empathy, listening skills and professional insight to support individuals in distress
- Regularly review client progress and adapt support as circumstances change
- Liaise with external agencies, service providers and specialist organisations
- Facilitate mental health and wellbeing training, including Mental Health First Aid
- Support the grants process to ensure practical outcomes for clients
- Maintain accurate, confidential records in line with data protection requirements
- Contribute to service development and continuous improvement
- Participate in rota-based helpline support and welfare meetings
TPP Recruitment would be delighted to hear from you if you have:
- Experience working in a mental health or social care support role
- Strong empathy, resilience and emotional intelligence
- The ability to organise, prioritise and work under pressure
- Confident IT skills including Word, Outlook and online systems
- A flexible, solutions-focused mindset
- A genuine desire to build a long-term career within the charity sector
Why apply ?
You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.
Inclusion & Diversity
TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.
How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]
If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Application Closing Date: 16 January 2026
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum.
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.
Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.
Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.