Family support services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Finance Officer role is key to coordinating the day-to-day financial functions of Watts Gallery Trust and supporting the Head of Finance and Resources in the effective and efficient management of Watts Gallery Trusts finances. We are looking for someone with experience of working in a finance function delivering comprehensive financial management, ideally within a charitable organisation. Experience in the arts, gallery and museum sector would be an advantage but is not essential. You should have thorough working knowledge of VAT and Payroll and have experience of using Sage. If you are adaptable, a good communicator and love working in a busy finance function we would love to hear from you. In return we can offer you an inspiring work setting, opportunities for flexible and supportive ways of working, family and friends’ tickets as well as discounts in our shop and tea shop.
Duties include:
Financial management
·Deliver an effective and comprehensive financial management service to watts Gallery Limited to include:
o Assisting the Head of Finance in preparing financial forecasts to support financial planning
o Assisting Head of Finance in implementing financial policies and procedures as appropriate
o Ensuring the efficient maintenance of the financial records of Watts Gallery and Watts Gallery Trading Ltd.
o Assist the Head of Finance to produce timely, accurate and relevant monthly management accounts information for Watts Gallery Ltd and Watts Gallery Trading Ltd.
o Assist the Head of Finance in preparing the annual budget. Work with budget holders to review performance against budget and monitor the overall organisations finances to ensure we are operating within the agreed budget
o Assist with production of weekly trading data.
o With the Head of Finance, assist with the preparation of the year end statutory accounts and the audit file.
o Ensure that all accounting records are clear, transparent, and properly kept.
o Ensure all year-end journals, and audit schedules are prepared timely and in accordance with the auditor’s requirements.
Financial and Administrative operational duties:
· Ensure that day to day banking and finance administration duties are carried out:
o Monthly Payroll processing including submission to HMRC and NEST Pension
o Administering the NEST pension scheme
o Statutory returns, including surveys, funding monitoring and reporting
o Responsible for preparing quarterly VAT returns
o Coordinate Gift Aid reclaims
o Liaise with the Development team to develop systems and processes to improve gift aid claim procedures.
o Control of central purchasing
o Ensuring daily, month end, quarter end and year end routines are carried out.
o Reconcile the control accounts, inter-company accounts and conduct regular reviews of nominal ledgers, aged debtors and aged creditors.
o In conjunction with the Head of Finance help improve systems and controls surrounding all aspects of Watts Gallery’s financial management.
o Liaise with Retail and Admissions Manager to ensure cashing up processes are accurate, timely and monitored regularly.
o Be a source of technical advice and guidance on financial aspects of Watts Gallery’s activities.
o Contribute to the organisation’s strategic and operational business planning.
o Assist with financial aspects of grant applications.
o Various ad hoc projects to support the overall development of the finance function.
Staff management
o Monitor progress of finance staff vis a vis set targets
o To support the Head of Finance with development of finance staff to meet organisational objectives
o Day to day coordination of the Finance Team: overseeing accurate and timely processing of the sales and purchase ledgers, importing till data into Sage, cash and banking, administration of direct debits, credit card reconciliations, administering petty cash system and delivering excellent customer service to Watts Gallery’s internal and external customers.
The client requests no contact from agencies or media sales.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Job title: Community Nurse, Band 6
Location: Christopher's, Artington near Guildford and community based
Salary: £40,355.30-£46,089.41 plus geographical allowance (depending on qualifications and experience)
Hours: 37.5 hours per week
Closing date: Tuesday, 1st August 2025 (23:55 pm)
About Shooting Star Children’s Hospices
We have an exciting opportunity for a paediatric nurse to join our hospice community team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
You will join our team of experienced nurses, delivering care to children and young people with complex and palliative care needs at home, in hospital or at our Guildford based hospice, Christopher’s.
You’ll work alongside other professionals delivering care within the community, helping to shape and build our 24/7 community service and being supported to work as an autonomous practitioner within a supportive team.
About you
The successful candidate will be enthusiastic, self-motivated and have at least 2 years’ experience of children’s nursing.
There will be lots of opportunity for networking and you will share your knowledge and skills, as well as learn from other healthcare professionals.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
The post will be based at Christopher’s near Guildford but the successful candidate will also need to travel to hospitals covered by Shooting Star Children's Hospices as well as home visits throughout Surrey and West London, therefore car owner and driver is essential.
Please note that appointment will be subject to enhanced DBS clearance.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
An enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
About the role
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
This particular Welfare Officer post will deliver services to our service users on site at RAF Northolt and digitally/ virtually to RAF Stations across the UK, therefore this will be a hybrid role with some work onsite and some home working, according to service needs.
About the Team
2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK.
We have transformed our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 03 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

South East Coast*
£66,245 per annum
Full time, 35 hours per week
Permanent contract
*Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Employees are still expected to attend the office for in-person meetings when required for their role and the organisation.
An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the South East Coast. This is a challenging, but very enjoyable role which will see you:
- Supporting, advising and training the network of stewards, safety representatives and equality representatives in the South East Coastal region.
- Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to dicisplinaries, grievances, sickness absence, HCPC and legal cases.
- Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forums and Integrated Care Boards/Integrated Care Systems.
You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.
We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.
You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 12 August 2025.
Interview date: Wednesday 20 August 2025, in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Who are Challenge Partners
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
Job Purpose
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.
Key Responsibilities
Programme and Network Delivery:
- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
- Support the organisation and delivery of programme-specific and national events.
- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
- Provide year-round support to local Hub Managers to ensure schools receive necessary support.
- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Partner Relationship Management:
- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.
- Troubleshoot and respond to school or trust queries through internal customer care systems.
- Utilise and update our CRM system (Salesforce).
Communications:
- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.
- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.
Recruitment and Retention:
- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
- Provide updates on schools in your hub to inform retention campaigns.
- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.
Other Tasks:
- Perform other tasks as appropriate for the role.
Person Specification
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Excellent organisational skills, with the ability to manage your time effectively.
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Ability to balance competing priorities whilst working across multiple areas of work.
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Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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A willingness to learn and give and receive feedback.
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A passion for education, and a desire to make a difference.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Apply before Thursday 31st July 2025
This role requires you to already have a Right to Work in the UK
Reporting to: Partner Journey Supervisor
Responsible for: Communications with our donors, sponsors, and inquirers
Location: 122 Braymere Road, Hampton, Peterborough, PE7 8NB
Weekly Hours: 40 hours per week
Salary: £30,000 pa
WELCOME TO GFA WORLD
Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no-one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. We are partnered with national missionaries serving as the hands and feet of Christ in Asia and Africa, helping children in poverty and suffering, and running community development initiatives to help families in need of care or during disasters.
As a Christian missions order we function as a community, and by joining GFA World you'll be joining a family that's doing life together, journeying towards Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth, in Christ's name.
WHY THIS ROLE MATTERS
Our impact on the mission field is fueled by the faithful donations and prayers of our sponsors and donors in the UK and Europe. These are our "partners" in the Gospel, labouring with us in prayer, giving sacrificially, raising a voice for the needs on the mission field, and often finding meaning in Jesus' call on their lives.
Most people don't realise how much need there is, nor how they can make a difference to it, while for some it doesn't yet matter. We aim to be a window into the mission field, to help people see the multitudes and be moved with compassion, and begin to take steps to make that difference as a partner of GFA World. This is their "Partner Journey".
Today thousands of people in the world will die without ever having had a chance to hear of Jesus' love for them, and we exist to give more people that chance before it's too late. We currently have about 1,500 generous partners, and we hope to double that in the next 5 years.
In this role you will serve as a vital link between the church in the UK and Europe and the mission fields of Asia and Africa.
YOUR RESPONSIBILITIES
You will help people find their path on our "Partner Journey". You will function as part of a team, and have training in each aspect of the team's ministries, but you will only be responsible for certain ones or parts of them at any one. These functions include, but are not limited to:
• Point of Contact
• Donor Services
• Sponsor Relations
• Posting Materials
• Corporate Prayer
Point of Contact
Our sixth Core Value is "Having A Servant Lifestyle", and one way we do that is by answering phone calls and e-mails from our partners and inquirers. You and the team will be the voice of GFA World to the UK and Europe, representing the mission field to them. We will train you to answer queries, process requests, and share stories from the mission field.
Donor Services
Our second Core Value is "Being A People Of Integrity And Excellence", and one key way we live that out is proper handling of donations from our faithful partners. You and the team will receive donations and record them in our database, and send the appropriate acknowledgments to those who gave them.
Sponsor Relations
Part of our Mission Statement is to "fulfil the Great Commission through sending out qualified labourers in partnership with the body of Christ". There's no better way to see that happen than to help believers here sponsor missionaries in mission field areas. You and the team will help people initiate and maintain their sponsorship commitments, sending them photo profiles, testimonies, and updates.
Posting Materials
We can't take everyone to the mission field to experience what God is doing, the next best things is to give them materials which tell the story, and challenge them to think about others. You and the team will be helping that happen by sending people our mission minded materials and books.
Corporate Prayer
Our fifth Core Value is "Being A People Committed To Prayer And Worship", and GFA World started with a Tuesday Night Prayer Meeting. It is fueled by prayer, and would die out without it. We maintain this tradition and require all staff to take part in praying for the needs of a dying world, to ensure we are always depending upon the Holy Trinity for grace for His work.
ABOUT THE APPLICANT
We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture. But if you don’t meet them, get in touch anyway! you may be more awesome that you realise.
• You are a practising Christian who reads the Bible and has attended a local church for at least 2 years
• Proven experience in administrative roles
• Excellent organisational and time management skills
• Strong attention to detail
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Experience with database management
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• You’d like to make a difference for people in other countries, even though you may never meet them in person
• You don’t feel a call to go to the mission field yourself, but you desire to use your time on Earth to help people know Jesus, from an office here in England
• You are able to communicate effectively in spoken and written English
• Have excellent verbal and written communication skills and be able to communicate clearly and effectively to internal and external Partners and team members.
• Ability to develop a rapport quickly with internal and external Partners, adopting a friendly and confident approach with a wide range of Partner types.
NOTE: As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:
• be a practising Christian, and current active membership of a local church
• subscribe to our statement of faith and the Nicene Creed (see below)
• demonstrate a personal commitment to our Mission and Core Values
• participate in, and sometimes lead, our times of Christian prayer
• be willing to work with Christians from various denominations
GFA WORLD’S STATEMENT OF FAITH
WE BELIEVE:
• That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
• The Nicene Creed to be the official Creed of the Holy Church.
• In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
• In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
• That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
• The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
• Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
• Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
• In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
• In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
• The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.
OUR MISSION
To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time... by training up, sending out, and assisting qualified labourers in partnership with the body of Christ
OUR CORE VALUES
- Knowing the lord Jesus more fully & intimately
- Being a people of integrity and excellence
- Living in submission to God’s word
- Being a people of faith
- Being a people committed to prayer & worship
- Having a servant lifestyle
- Being a people of grace & love
- Serving sacrificially
- Being a people sold out to win the lost at any cost
- Working together with the body of Christ
THE NICENE CREED
We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.
And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.
And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.
We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.
Amen
We believe in lifting up the broken, serving the weary, and giving hope to a diverse world – we do all of this through National Missionaries


The client requests no contact from agencies or media sales.
Representation & Advocacy Coordinator
We’re looking for someone with passion and enthusiasm for working with student leaders to advocate for themselves. You’ll join the Student Change Team to upskill students in a vibrant landscape of changemaking and activism to deliver student-facing events that help foster networking and collaboration that drive forward meaningful change.
The Role
Role: Representation & Advocacy Coordinator
Hours: Full time, 35-hours per week (to be worked flexibly)
Salary: Grade B (£24,987 to £28,329)
Contract: 1 year fixed term
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
· You’ll have some experience of planning and delivering projects.
· You’ll be able to empower others to understand and challenge policy and decisions that affect them.
· You know how to engage with diverse audiences and communities to drive forward change.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
To find out more about this role and what its like working with us, please visit our website:
How to Apply?
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
1.Please outline your experience of scoping, initiating and managing projects that drive meaningful change?
2. Please tell us how you would approach upskilling people in shaping change and influencing decision-makers?
3. What is your understanding of our values, and how you would apply these in the role?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Applications received after the above closing date will not be considered.
A message from your new Manager
Charlotte Agnew, Student Change Manager
If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Representation & Advocacy Coordinator, please get in touch using the details on our website.I would love to hear from you!
Dates for your Diary
· Closing Date: 10:00am on Monday 4th August 2025
· Shortlisting: Monday, 4th – Tuesday 5th August 2025
· Interview: Monday, 11th August 2025
Helping students to Love Exeter.
Our expert care staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Hertsmere. Designed by families, for families, our hospice building - The Ark - provides a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Shortlisted in three categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive of the Year and Fundraising Campaign of the Year, the charity has seen sustained growth over the past three years. We are looking for high quality professionals to be a part of our ongoing success.
JOB DESCRIPTION
We are hiring two Community Engagement Officers to join our ambitious team. Reporting to the Community
Engagement Manager, these two roles will work closely together to support the growth of our Community Giving Program from £310,000 to £650,000 over the next three years.
The Community Engagement Officer will be be responsible for implementing, and supporting the development of, our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth, and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decision-making.
ABOUT YOU
We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential.
You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work.
You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.
Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.
Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications.
Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.
Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.
Noah's Ark Commitment to Diversity, Equity and Inclusion
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Our Team as an HR Administrator
Are you an organised, service-driven professional with a heart for people and a passion for purpose? Scripture Union, one of the UK’s most respected children and youth ministry organisations, is looking for a talented HR Administrator to join our team.
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a talented Administrator to join our team to support our HR function.
What You'll Do
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Keep our HR engine running by providing excellent admin support
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Maintain accurate employee records and databases
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Help welcome new team members through recruitment and onboarding
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Support training and policy implementation
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Champion digital tools to streamline our processes
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Deliver excellent service in every interaction
Why Scripture Union
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Hybrid working (2 days/week in Milton Keynes HQ)
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Flexible hours (full-time or part-time from 22.5 hours/week)
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Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave.
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A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Who We're Looking For: Our Ideal Candidate
We’re seeking someone who is not just good at what they do, but is passionate about who we are what we do. Here’s what we envision in the right person:
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Organised and Driven: You thrive on managing your own workload, setting priorities effectively, and juggling multiple projects with grace and precision.
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Deeply Committed to Faith: You have a strong personal commitment to God and live as an active Christian disciple, bringing your faith into your daily work.
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Process-Oriented: You’re always looking for ways to improve systems and processes, making things more efficient and effective.
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Service-Focused: You believe in delivering first-class service to colleagues and stakeholders, ensuring every interaction is handled with care and professionalism.
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Digitally Savvy: You embrace digital tools and solutions to streamline HR operations and enhance the employee experience.
Previous experience in HR is not essential as training and support will be provided to gain HR qualifications.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
How to Apply
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If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via CharityJob. All screening questions provided as part of your application, must be answered.
Closing date: 31st July 2025.
Interview date: 12th August 2025.
Interview location: At our Head Offices in Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.
As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.
Position: Youth Transition Worker
Responsible to: Deputy CEO
Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.
Hours: 28 hours per week
Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply:
Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.
Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.
Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.
Closing date: 11.59pm on Thursday 31st July 2025.
What you will be working on:
- Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
- Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
- Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
- Promote our free membership and volunteering opportunities to young Disabled people.
- Develop the skills of young Disabled people so they can take up positions on our Trustee Board.
- Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.
This job is for you if:
- You have personal lived experience of being Deaf and/or Disabled.
- You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
- You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
- You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
- You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload.
- You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
- You are able to cope with limited resources, seize opportunities and think creatively.
- You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
Are you passionate about supporting and empowering children and young people to thrive?
Would you like to work for an independent organisation that fosters creativity, encourages everyone to contribute to organisational growth and makes sure staff feel supported and valued?
SAFE! Support for Young People Affected by Crime is an independent charity working across the Thames Valley. We are looking for an experienced practitioner to join our team providing high quality individual and group support to children and young people affected by crime within SAFE!’s CYP Support After Crime and Abuse Service.
Role: SACA Project Worker
Location: Buckinghamshire
Hours: 30 hours a week (requests for job-share and part-time hours considered)
Salary: £26,900 to £29,657 pro rata
We are looking for people who can quickly engage and build trust with young people. You should have a track-record of working with children and young people in a supportive role. An enthusiastic self-starter with excellent communication skills, you will have experience of multi-agency working and a commitment to high-standards of professionalism.
Please visit our website for further details and to apply
Closing date: 5pm Sunday 3rd August 2025
Interviews: 14 & 15th August 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Consultant, you will manage a variety of evaluation, learning and co-design consultancy projects with charitable funders, charities, local authorities and public bodies. Our projects are varied but often include delivering: evaluations that involve primary and secondary data collection using mixed methods, analysis and impact measurement; learning partnerships with funders co-designing services with people with lived experience of social issues; developing accessible learning outputs for clients and stakeholders such as reports, case studies, blogs and presentations. We also provide strategic advice and learning partnerships that help organisations build a culture of learning and adaptation and we are known for engaging in large, complex place-based programmes of change.
You will play a key role in ensuring that projects are delivered to a high standard, on time and within budget. You will draw on your expertise in research methods, analysis, facilitation and project management to manage projects as part of multi-disciplinary teams. You will be the main point of contact for clients and ensure effective budget and resource management. Our project allocations are matched to your skills and interests wherever possible, providing room for professional development across sectors, themes and methodologies.
Alongside project delivery, you will contribute to business development by supporting proposal writing, relationship-building with prospective and existing clients and shaping new work aligned with our strategy.
Our client base includes organisations such as BBC Children in Need, Mission 44, Youth Endowment Fund, EY Foundation, Paul Hamlyn Foundation, City Bridge Foundation, the Mayor of London’s Office and various local authorities. We work across diverse policy areas including youth social action, prevention of violence, public health and education.
Recent and current projects illustrate the diversity of our work:
· Partnering with a national youth funder to shift power to youth organisations and Black-led groups with a focus on anti-racism and youth empowerment.
· Acting as learning partner for a foundation working with multi-academy trusts and charities to prevent school exclusions, supporting pilots and cross-sector learning.
· Building an evaluation framework for a foundation that is shifting its strategy from service delivery-focused to being systems change-focused.
Joining us as a Consultant is an excellent opportunity for someone who is curious, proactive and motivated by social impact. You will gain varied experience, deepen your expertise in research, evaluation and learning and contribute to addressing the root causes of social and economic exclusion across the UK.
For full information, Job description, Person Specification and details on how to apply please follow the link in the Application Pack or have a look at the Careers page on our website.
The client requests no contact from agencies or media sales.
National Numeracy supports volunteers from our corporate partners to deliver sessions in primary schools
that inspire children to see the value of maths in the real world. The Programme enables volunteers to
directly support communities with low number confidence and skills, celebrating everyday maths, and
developing the building blocks of social mobility in areas of need.
The new Programmes Assistant will work with the Volunteering Manager and wider Programmes Team to
deliver this exciting Programme. The role will involve working with internal team members and external
partners to assist with delivery, including recruitment of volunteers and schools, training of volunteers,
resource delivery and preparation, feedback, data collection and associated admin. The Programmes
Assistant will be the first point of contact for volunteers, schools and partner organisations.
We are looking for someone who is flexible and able to respond to the fast-paced work around the busiest
periods of the year for the Programme. It’s not imperative that you come from the education or charity
sectors, or that you have held an equivalent role previously, as long as you can show us that you have
relevant transferable skills and an understanding of what it takes to be successful in this role.
National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid
and flexible working with this role. The role may include occasional UK travel, to visit schools, partner
organisations, attend occasional Team Awaydays, and very occasionally to visit the office.
Applications without a cover letter will not be considered.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Various locations across Liverpool
About the Role
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Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal
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Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication.
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Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development.
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Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings.
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Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate.
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Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal.
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Provide advice and assistance to colleagues across the whole range of welfare issues.
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.
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Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures
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Assist with social policy, providing information to inform CAL Senior Leadership Team
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Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training.
General
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Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally.
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Ensure that all work meets quality standards and the requirements of the funder
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Attend relevant internal and external meetings as agreed with the line manager.
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Assist with initiatives for the improvement of services.
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Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
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Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
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Identify own learning and development needs and take steps to address these with your Line Manager
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Key holder responsibility, opening and closing the building where necessary.
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Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
1. Minimum of two years experience in welfare rights advice work
2. Extensive knowledge and experience of welfare benefits legislation.
3. Effective oral communication skills with particular emphasis on negotiating and representing.
4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
6. Ability to prioritise own work, meet deadlines and manage caseload.
7. Ability to use ICT in the provision of advice and the preparation of reports and submissions.
8. Ability to motivate and line manage staff
9. Ability to monitor and maintain own standards.
10. Demonstrate understanding of social policy trends and their implications for clients and service provision.
11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.