Family support volunteer volunteer roles in waltham forest, london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Sense is a national charity dedicated to supporting children and adults who are deafblind or have complex disabilities, along with their families, to lead fulfilling lives. We believe in inclusivity, ensuring that everyone, regardless of their disability, has the opportunity to engage fully in life's experiences.
About the role
As an Administration Support Volunteer, you’ll work closely with the Trading Support Team, getting involved in a range of administration tasks and team projects. Your role will help support our shops and our team based in Crayford.This volunteering role would suit someone who is organised and enjoys getting involved in a variety of tasks and activities.
You’ll help support our shops by:
- Organising and maintaining both digital and paper-based files.
- Supporting internal and external communications, such as responding to emails or taking phone calls.
- Supporting to prepare letters, presentations and reports.
- Accurately inputting and updating information in spreadsheets and databases.
- Keeping an eye on supplies and helping us stay well stocked and ready to serve our shops.
- Assisting with social media, with a focus on our Facebook pages.
- Supporting team projects and helping with ad-hoc admin tasks as they come up.
This role would suit you if you’re:
- Organised with a high level of attention to detail.
- Friendly and able to communicate, both written and verbal.
- Comfortable using Microsoft Office (Word, Excel, Outlook).
- Proactive, reliable and happy to work independently or with others.
- Able to handle sensitive information with care and confidentiality.
- Respectful of others and their diversity.
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What Sense Offers
- Full training with ongoing support and guidance from the Sense team.
- The opportunity to develop new skills and knowledge.
- The chance to meet people from a wide range of backgrounds.
- The opportunity to share your existing skills and experience to benefit others.
- The opportunity to make an important contribution to Sense and the people we support.
- A reference for other paid or voluntary work (available on request).
- Reasonable expenses will be reimbursed (as agreed with your manager).
Sense Values
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.
What You Will Contribute
• Support terminally ill patients and their family members through the grieving process, preparing them for death
• Train and assist family members with wound care for the afflicted person
• Share basic health principles with terminally ill patients and family members in order to improve their health
• Encourage the use of local, affordable materials for wound care and locally available analgesia
• Encourage the family to find ways to be self-supporting and teach them about planning for the future
• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving the lives of children and families through community-driven programs. We run holiday clubs, healthy lifestyle education, and intervention projects for children aged 5–11 to combat childhood obesity, antisocial behaviour, and gang involvement.
Our goal is early intervention – giving children the tools to lead healthier, safer, and more empowered lives.
The Role – Board Member (Volunteer)
We are seeking passionate, community-minded individuals to join our Board of Trustees. As a board member, you will provide oversight, guidance, and strategic support to help CWV grow its reach and impact. You don’t need previous board experience – just the drive to make a difference and bring your unique skills, networks, or community insight to the table.
Key Responsibilities
•Attend and contribute to quarterly board meetings and occasional strategy sessions.
•Support the development of CWV’s strategic vision and community impact.
•Use your professional expertise or lived experience to inform board decisions (e.g. education, youth work, business, legal, HR, marketing, fundraising, etc.).
•Leverage your personal or professional network to promote CWV’s work and connect us with funding, partnerships, or opportunities.
•Ensure CWV operates in line with its charitable aims, legal obligations, and good governance practices.
•Act as an ambassador for CWV at events, with funders, and across your networks.
What We’re Looking For
We welcome board members from a wide range of backgrounds. You may have experience in:
•Community development or youth services
•Education, social work, or mental health
•Fundraising, business development, or marketing
•Finance, governance, HR, or legal
•Lived experience of the issues CWV addresses
•Or a strong passion for helping children and communities thrive
Commitment
•Time required: 6–10 hours per month (flexible)
•Location: Remote and/or London-based meetings (hybrid)
•Term: Minimum one-year commitment (renewable)
•Training and induction provided
What You’ll Gain
•A chance to help shape the future of a growing, impactful charity
•Experience in governance and leadership within the non-profit sector
•Meaningful connections with like-minded individuals
•Personal fulfilment from empowering children and families
How to Apply
Interested? Please email your CV or a short expression of interest to:
Subject: Board Member Application
Bring your voice to Children With Voices – and help us build healthier, safer, and stronger communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.
What You Will Contribute
• Support terminally ill patients and their family members through the grieving process, preparing them for death
• Train and assist family members with wound care for the afflicted person
• Share basic health principles with terminally ill patients and family members in order to improve their health
• Encourage the use of local, affordable materials for wound care and locally available analgesia
• Encourage the family to find ways to be self-supporting and teach them about planning for the future
• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking additional Trustees to help Gambling Lived Experience Network (GLEN) to continue to act as an independent voice raising awareness of, and offering support to people affected by, gambling related harms.
Gambling Harms actively impact over 7 million GB residents each year, with an estimated 1.3 million actively engaging in harmful gambling. Millions more experience legacy harms long after gambling has stopped being a 'live issue' in the lives of individuals and their family members.
GLEN is a network charity (CIO) seeking to amplify the voices of those who have experienced and intimately understand what gambling harms are, and how they manifest in individual, family and community environments.
We are a strong advocate and supporter of the power of Lived and Living Experience and accordingly seek individuals who share our vision of needing the voices and experiential knowledge embodied in LLE to have a central role in shaping our societies understanding and response to what is a growing public health concern.
Time-wise, we simply ask a few hours per month, mainly through attendance at GLEN board meetings which are usually hosted online 4-5 times per year.
Support-wise, we welcome any and all support you can offer us.
We particularly welcome individuals who have themselves experienced harms caused through gambling - whether through their own gambling or the gambling of a loved one - but this is not a requirement. The only requirement we really seek is a commitment and alignment with our charitable goals of empowering LLE to have its voice heard and acted upon.
Please download our Role Specification for more details.
Please submit a CV. This does not need to be extensive, but simply covering the information and personal/employment history which you feel may be useful to carrying out the role of trustee for a gambling harms support charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Data Volunteer
Organisation: Street Child
Location: Central London
Start date: ASAP
Commitment: Minimum 3 months, 3 days a week, 1 day in office
Benefits: Unpaid role (Travel expense covered)
About Street Child:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn, supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
About the Role:
We are in the process of implementing a fundraising CRM to efficiently manage our outreach activities. To support this project, we are seeking to recruit a Data Volunteer who can help us clean and migrate the historical fundraising data into the new database. This is an entry-level role, best suited for a candidate who is interested in developing a career in data. Data skills are high in demand so will suit someone keen on learning new data skills to enhance their CV. For the right candidate this will provide an opportunity to learn how not-for-profit organisations work and enable them an entry into the charity sector.
Ideally, we are looking for someone with good Excel skills (any knowledge of additional data tools such as MS Access, Power Query, etc will be an advantage), and some understanding of data related process. Hands-on training will be provided to the right candidate. As the focus of this role will be on enhancing the quality of the data, we are seeking a highly organised person who can pay greatest attention to detail. As part of this role you will be working with our database project lead.
To succeed in this role, we need someone with:
- Excellent eye for detail and a commitment to high standards
- Interest in learning data skills and have good Excel skills
- Good inter-personal skills and the ability to interact with the wider Street Child UK team
- A passion for Street Child’s mission
We are looking for volunteers who can work for a minimum of 3 days a week (minimum 1 day in the office) for a minimum of 3 months. Ideal for those who live in the Greater London area as we will be able to provide transport costs only up to £25.
How to apply:
Please send your CV and a covering letter and explain why you are the perfect candidate for this role. We will be reviewing applications as we receive them, so interested applicants are encouraged to apply as soon as possible.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. As part of this commitment to safeguarding, volunteers will be subject to appropriate background checks, including a Criminal Records check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.
We are particularly interested in receiving applications from people with the following skillsets:
- HR
- Legal
- Finance, accountancy, bookkeeping
- Fundraising
- Media and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall purpose
To support children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling and play skills
Role responsibilities
Children, who have been assessed by an experienced therapist from the project and with parental consent, will be referred to the Child Therapist who will:
- Make contact with the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and establish the time, location and frequency of sessions
- Provide support through an integration of counselling and play skills
- Attend monthly group supervision (2 hours)
- Undertake The Maypole Project initial training (20 hours)
- Work to The Maypole Project model of support for children and young people
- Attend a training update session at least once per annum
- Complete client notes and The Maypole Project paperwork as required
- Liaise with their supervisor or the Clinical Supervisor in case of questions/difficulties
- Follow The Maypole Project policies and guidelines at all times whilst volunteering
- Attend service-wide activities including family activity events and fundraising events
For students: Please check whether your course placement requirements would enable you to provide counselling at external venues (clients home, hospitals, hospices etc). This would occur only after a settling in period and with additional training and support provided by The Maypole Project.
Support
Whilst volunteering you will have support from our Family Support Co-ordinator for day to day issues and our Lead Therapist or another qualified counsellor for monthly clinical supervision.
Location
At our offices in Orpington and Greenwich or, after a settling-in period, in local schools, hospitals, hospices and client’s homes.
Time Commitment
Volunteers days and hours are negotiable but, due to the long-term promise of support to our clients, a most valued aspect of our service, we do ask volunteer applicants to be available to volunteer for a minimum of 6 months from acceptance onto the volunteering programme at The Maypole Project. We would ideally like volunteers to aspire to offering 2 years commitment to the role.
Person Specification
Education & qualifications
- Good general education (essential)
- Final year student on counselling or therapies course; including study of child development and child therapies (essential)
- Courses must be accredited by BACP, IATE, BAPT or approved equivalent and require the student to engage in personal therapy across one year (essential)
- Qualified at diploma/degree or masters level in child and young person counselling or play therapy or equivalent (desirable)
Previous experience
- 20+ client hours supporting children and/or young people (essential)
- 20+ face to face client hours supporting children and/or young people (desirable)
- Experience of working with people impacted upon by complex medical needs/loss and bereavement (desirable)
- Working with people from a diversity of backgrounds (desirable)
- Working with diversity of disability in families (desirable)
Skills & knowledge
- Good communication and interpersonal skills with all ages – focusing on children and young people (essential)
- Child and Family centred approach (essential)
- Experience of supporting children and families (desirable)
Attributes
- Self-motivated (essential)
- Able to work flexibly (essential)
- Approachable (essential)
- Discreet, boundaried and able to adhere to confidentiality procedures (essential)
- Commitment to equal opportunities and a non-judgmental attitude (essential)
- Commitment to further training and personal development (essential)
Exemption clause
- 2 years without significant loss (including divorce/diagnosis of chronic illness)
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (with occasional in-person meetings, if possible)
Time Commitment: Flexible hours + weekly team meeting (Tuesdays at 7:30 PM)
Are you an organised, proactive individual passionate about supporting meaningful community work? We're looking for a Volunteer Project Manager to lead our Jumping Beans Team—a child-focused initiative supporting local families through engaging programmes and activities.
What You’ll Do:
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Lead and manage the Jumping Beans Team to deliver projects on time and effectively
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Coordinate and chair weekly Tuesday evening team meetings
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Track team tasks, monitor project progress, and ensure timelines are met
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Regularly report progress to the leadership team
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Collaborate across departments to align goals and resources
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Occasionally attend in-person meetings (if possible)
Qualifications & Experience:
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Previous project management or team leadership experience (paid or voluntary)
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Strong organisational and time-management skills
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Excellent interpersonal and communication skills
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Creative thinking and problem-solving abilities
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Experience working with or supporting children or families is a plus
Benefits & Impact:
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Play a key role in bringing joy and support to children and families in need
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Gain valuable experience in project leadership and charity operations
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Flexible, remote-friendly volunteering
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Work with a passionate, supportive team and make meaningful contributions
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Build connections with other professionals and community leaders
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Personal and professional development opportunities through mentoring and teamwork
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you befriend an asylum seeking or refugee young person? HIAS+JCORE is seeking volunteer befrienders for our transformative JUMP project! As a befriender, you'd meet fortnightly with your young person for at least 12 months, and receive full training and an enhanced DBS check. You'll also get ongoing support from our JUMP project staff.
The difference you'd make
The young people JUMP support might benefit from a befriender because they’ve left their families behind and often feel isolated, bewildered and lonely. Some have no one to talk to. Some want to improve their English. Some would like to get to know London better. The impact made by our befrienders is long-lasting and varies depending on both the befriender and young person's interests.
What do volunteers get out of JUMP?
- A chance to help people in real need
- The opportunity to ‘give back’
- A new friend
- Increased understanding about asylum and refugee issues and policy
Skills required
- Able to establish good relationships with young people.
- Able to use a non-judgemental, non-directive approach to working with young people.
- Empathy, sensitivity and patience.
- Strong communication and listening skills.
- Reliable in making and keeping commitments, including arrangements to meet up.
- Aware of the needs of young people.
- Sympathy for the difficulties that asylum seeking/refugee children and young people face.
- Willing to enhance own awareness of the issues facing asylum-seeking and refugee children/young people through training.
- Aware of safeguarding and child protection issues, and (i) willing to enhance this through JUMP training, and (ii) willing to follow HIAS+JCORE’s safeguarding policy and procedures.
- Willing to ask for help when uncertain when befriending and to discuss the experience of befriending through regular updates and supervision.
Volunteer requirements
Volunteers will be required to:
- Meet with an unaccompanied asylum seeking or refugee young person fortnightly for at least one year.
- Establish a warm, supportive friendship with the young person within JUMP befriending boundaries.
- Help to build up the young person’s self-esteem and confidence.
- A JUMP befriender will be someone the young person can talk to. They must be prepared to support the young person with a range of possible activities, such as: developing everyday life skills, getting around London, taking part in recreational or educational opportunities, applying for work experience or a job. They should be prepared to offer support with English, and where possible other types of academic work.
- They must make time to travel, if necessary, within London to meet with the young person. While we try to match people who live reasonably close by, this is not always possible, and young people can often have precarious housing situations and move neighbourhoods. It is important to consider the travel time, as well as contact time, potentially involved in befriending.
- A JUMP volunteer should be prepared to enjoy cultural/ sporting activities with the young person, and to take advantage of free entertainment and other opportunities in London.
- They should regularly communicate with the project coordinator after meeting the young person, providing feedback once a month about activities undertaken and to attend supervision face-to-face twice a year.
- They must submit monthly expenses incurred during the activities undertaken with the young person, and immediately alert the JUMP project coordinator or HIAS+JCORE Safeguarding Lead to any safeguarding (child and young person protection) issues.
What is the application process?
After submitting your application, you will be contacted to arrange an informal telephone interview. If all goes well at this stage, we would request two references and get you booked onto a day's training. The training will cover the role of the befriender and offer some more information about the experiences of unaccompanied asylum seeking and refugee young people. Before being paired with a young person we would also request an enhanced DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support.
Hours: Tuesdays and/or Thursdays, 10:00-12:30, 12.30-15:00 or 14:45-17:00.
Book shifts to suit your own schedule!
Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.
The role:
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Help with setting up the food service and replenishing goods when needed, including decanting and repacking items.
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Warmly welcome guests, serving them the appropriate number of items depending on their household size and needs.
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Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely.
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Keep the hall tidy throughout the food service e.g. tidying away boxes and neatly restocking items.
Person specification:
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Patient and flexible
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A team player
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Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.
Benefits:
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Flexible - book shifts to suit your own schedule!
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, games nights and celebration events)
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Gain a sense of community and meet the huge team of volunteers
Please make sure you have included your name, email and phone number!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.
All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results
Role purpose
We are seeking highly motivated individuals to join our social media team to help raise awareness of chronic pain and the work of Pain Concern to reach more people in need of the support we offer.
What you would be doing
• Help develop social media campaigns and day-to-day activities;
• Manage presence in social networking across all platforms;
• Prepare graphics for sharing across channels
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content
• Capture and report on monthly data from across all social media platforms
Is this role right for me?
We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Excellent communication skills
• Good knowledge and understanding of social media platforms
• Knowledge of marketing
• Strong IT skills and knowledge of MS Office
• Attention to detail
• Knowledge of / interest in pain and long-term conditions
Availability and location
• Minimum 2-4 hours per week
• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location
Benefits to you
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 3 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply?
For more information, please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for supporting women and children who have experienced domestic abuse? This is a rewarding opportunity to facilitate weekly story reading sessions with the children in our refuges over the summer holidays! During the school summer holidays, Hestia runs a six-week Summer Play Scheme providing activities and outings for mothers and their children across our refuges. Funded through generous donations from the public, the Summer Play Scheme provides women and children with a safe and supportive space to reconnect by having fun and sharing happy memories together as family.
What you will be doing
- To develop positive relationships with the children and women, maintain professional boundaries and keep accurate records.
- Facilitating weekly story reading sessions for children
- Provide opportunities for the group to collaborate on books for future sessions
The skills you need
- Understanding of Domestic abuse and its impact on children and women
- Good interpersonal and communication skills and ability to work with people from different backgrounds
- Able to maintain strict confidentiality
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.
The successful candidates will:
• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;
• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;
• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;
• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;
• have the ability to listen, communicate and influence effectively;
• have the capacity and skill to understand stakeholder priorities; and
• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Advice and Information & Signposting Volunteer
Weekly Hours: Minimum 4 hours per week
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 3 months
Responsible to: The Service Navigation Lead
Project overview:
Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.
The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
· To provide confidential telephone advice and information about local services to service users.
· To provide empathic listening.
· To signpost service users to appropriate services.
· To promote emotional and physical wellbeing to service users.
· To collect data for monitoring purposes.
Tasks will include:
· Phone or email service users to provide advice, information and signposting.
· To research and learn about local services for information.
· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations
· To fill in the message book and inform colleagues about messages relevant to them.
· To immediately raise safeguarding concerns and complete safeguarding if necessary.
· To maintain regular contact with your supervisor
· To attend meetings and supervision on a regular basis.
What you will receive in return:
· Training in providing remote support and telephone skills including mental health awareness, and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, and monthly clinical and managerial supervision.
· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.
· References upon completing your volunteering with us.
· Reasonable expenses to be paid so you are not left out of pocket.
What we expect from you:
· Commitment for at least three months
· Attend and complete training as directed.
· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.
· Confidence in supporting people with mental health challenges.
· Be able to deal with distressed users in a calm and robust manner.
· Proactive engagement with your supervisor for support.
· Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
· Two references (one from a professional contact) are required.
· An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.