Family support worker care team jobs in Birmingham

Job Title:  Community Outreach Worker

Reports to: Head of Policy and Campaigns

Location: Remote working

Salary:             £35,000

Contract:       18 months fixed term contract

Hours:             35 hrs per week. Office hours are 9.00 – 17.00

About the role

We’re looking for an engaging, empathetic and self-reliant outreach worker to join our dedicated team working to deliver support and practical advice to a community that has suffered as a result of the biggest treatment scandal in NHS history.

This is an opportunity to work for an organisation with a 75-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.

Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.

Although significant progress has been made, there’s a lot more to do. Many of the community feel isolated and with the Infected Blood Inquiry now closed there is a need for people to maintain and develop connections with others that understand what they have and continue to endure. It is vital that the community has a safe environment to express their views and seek help and support.

Part of the role will involve supporting the future generations of affected families ensuring they have the support and care they need to live their best lives.

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder:

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident.

We do this by:

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment.

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.

Key responsibilities:

• Engage with the infected blood community to understand their ongoing needs and the support that could be of value.
• Develop and deliver a series of engagement events to support the community and fulfil the identified needs.
• Feedback to the Haemophilia Society issues, needs and concerns raised by the infected blood community.
• Engage with external stakeholders who support and deliver services for the infected blood community.
• Explore additional resources available that may be useful to the community and where appropriate develop additional resources.
• Liaise with other charities active in this space across the UK.
• Track engagement with events and gather feedback on the objectives of the meetings.

Qualities, skills, and experience

• Demonstration of the ability to work independently and the ability to develop and deliver a series of events.
• Experience of delivering support for a community.
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• Ability to work in a team as well as to use individual initiative and judgement.
• Be an active listener who can treat people with respect and dignity and keep confidentiality.

Personal qualities

• A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds.
• Resilience and ability to adapt to changing need and environment.
• Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and THS.
•  A highly motivated, supportive and collaborative team worker.
• Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• This role will require extensive travel throughout the UK and to work varying hours including evenings and weekends as required.
• This role will be home based with a requirement to visit the office in London for key meetings and events. 
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

What we offer:

Competitive Salary

Generous Pension

Private Healthcare

Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years

The Haemophilia Society is an equal opportunity employer.

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Senior Family Support Worker

We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Senior Family Support Worker

Location: Edgbaston & Northfield Districts/Hybrid

Hours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday)

Contract: Full Time - Fixed Term until March 2027

Salary: £30,000

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies.

Closing Date: 26th April 2026 (Midnight)

Interview Date: 5th May 2026

The Role

Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.

As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. 

You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. 

Duties and responsibilities include:

• Leadership & Operational Support
• Practice Development
• Direct Work With Families
• Partnership Working
• Recording & Administration
• Safeguarding

About You

We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of:

• Delivering outreach or one to support work.
• Supporting families and individuals with complex support needs
• Forging links and establishing relationships with partner agencies

You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills.

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Family Support Worker, Children’s Support Worker, Senior Family Support Worker, Senior Children’s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To lead on domestic violence awareness raising sessions with children/young people and professionals.

Experience Required -

Working within a children and family setting with women and children affected by domestic violence 

Assessing and working to meet children’s needs in a holistic way 

Developing and maintaining effective working relationships with external agencies 

Delivering play activities for children 

Delivering training and awareness sessions

Working within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To lead on domestic violence awareness raising sessions with children/young people and professionals.

Experience Required- 

Working within a children and family setting with women and children affected by domestic violence 

Assessing and working to meet children’s needs in a holistic way 

Developing and maintaining effective working relationships with external agencies 

Delivering play activities for children 

Delivering training and awareness sessions

Working within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £15,514.27 per annum
Contract type: Part Time, Permanent

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 8 May 2026

Close Date: 17th May 2026
Location:  Cross site - Erdington & Selly Park Hospices
Hours: 37.5 per week
Salary: Clinical Band 6, £37,002- £44,557
DBS Requirement: Enhanced

Make a meaningful difference where it matters most

At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can - and we walk alongside their families during some of life’s most challenging moments. We are now looking for a Specialist Palliative Care Social Worker to join our compassionate, expert team across our Erdington and Selly Park sites.

About the Role

As a key member of our multidisciplinary team, you will deliver high‑quality, person‑centred social work support to patients, families, carers and communities. You’ll provide skilled emotional, practical and safeguarding support, helping people navigate complex situations with dignity, empathy and professionalism this is in addition to supporting hospice staff.

Key responsibilities include:

· Delivering a coordinated family support service across both hospice sites

· Working closely with the Senior Social Worker and wider MDT to ensure holistic care

· Providing expert support around emotional wellbeing, care planning and practical needs

· Championing best practice in palliative and end‑of‑life care with internal and external partners

· Applying your expertise in safeguarding, the Mental Capacity Act, DoLS and related legislation

· Completing assessments and applications for Social Care and Fast‑Track CHC packages to enable timely support

· Providing education around safeguarding, mental capacity and DOLS

About you:

· You’ll be a skilled, compassionate social worker who brings professionalism, warmth and integrity to your practice.

· Be a registered Social Worker with Social Work England (registration number required on application)

· Be a car owner and will hold a full, clean driving licence

· Be an authentic, open communicator who works inclusively and values diversity

· Have experience or a strong interest in working within palliative or end‑of‑life care settings

Why Join Us?

· Be part of a forward-thinking, values-driven charity

· Enjoy a generous benefits package including enhanced annual leave

· If coming from the NHS or another hospice continuous service benefits for pension and annual leave

· Make a real difference in people’s lives when they need it most

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

Experience Required - 

Providing practical and emotional support to women and children affected by domestic violence 

Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc 

Developing and maintaining effective working relationships with external agencies 

Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth.  

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11346 Stroke Support Coordinator

Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: This is a fixed-term contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29 April 2026

Interview Date: To be confirmed

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Finance Co-ordinator

Join our Interserve National Office team based at St John's House, the historic home of the 'Call the Midwife' sisters. Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World.  

We are looking for a personable Finance Co-ordinator to join our small friendly team at our National Office in Birmingham. 

 You will need to have a passion for Interserve’s vision and mission as well as hands-on finance experience. Basic book keeping with knowledge of accounting are essential, along with accounts preparation and experience of using an accounting system or database.

The role includes: 

• Processing and accounting for all supplier invoices and payments,

• Completing month end journals and balance sheet reconciliations. 

• Assisting the Finance Manager with the preparation of draft accounts, and year-end preparation, including accounts accruals and reconciliation. 

• Liaising with suppliers, tender applications and independent examiners and responding to audit queries. 

• Preparing and submitting Gift Aid claims in a timely manner 

• Skills required

• excellent numeracy and accuracy with detailed spreadsheets,
• effective administration skills 
• ability to handle confidential information sensitively
• good communicator, both verbally and in writing 

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 

The salary for this role is in the range of £30, 691 - £36,481 for full time hours, dependant on experience and qualifications. This is a hybrid role which can be worked from the office and at home, with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months). 

Closing date: 23rd April 2026 

Interviews will take place at our National Office in Birmingham on 30th April 2026 

PREVIOUS APPLICANTS NEED NOT APPLY 

Please Note that Interserve are unable to provide certificates of visa sponsorship for this role 

There is an occupational requirement for this role.

Please send your CV with a covering letter and completed application and monitoring form  

Further details along with an application form can be found on our website:

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

#Finance Co-ordinator #Finance #Finance Co-ordinating #Financial Accounting #Finance #Month-end Finance #Year-end Finance 

Anawim are looking to recruit a qualified IDVA (Independent Domestic Violence Advocate) to join their Central Services team. 

Central Services is dedicated to providing comprehensive support to women through our Casework and Drop-in projects. These projects aim to address various challenges faced by women in Birmingham. 

Casework Project offers specialised support in key areas including, Domestic Violence – IDVA, Children and Families, Accommodation, Substance Misuse, Multiple Complex Needs, Trauma.

Caseworkers will be required to provide individualise support, practical advice and signposting on a range of matters such as money management, benefits, homelessness, drug treatments, parenting, children’s education, healthcare, legal and immigration issues, mental health, training education and employment opportunities.Women may also present with issues such as self-harm, suicidal ideation and safety planning. 

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential 

Our Vision statement:  

A world where women are safe, free, valued and equal members of society. 

Our Values: 

Anawim believes in the intrinsic value of every person and welcomes each women without judgement 

We are deeply committed to listening to our women and building services around their needs 

We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us 

Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent 

We want the best for our women and to make sure their basic needs are met.We won’t rest until we’ve done all we can to keep them safe. 

This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.

You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.

• Permanent full-time contract
• Starting salary circa £36,973 per annum + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Love where you work!

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.

We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.

What you’ll be doing

In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:

• Overseeing the production and management of biodiversity training courses and natural history publications
• Leading a team to deliver both in person and digital learning experiences
• Managing budgets, business planning, and the operational performance of the unit
• Working with Marketing to grow ecommerce revenue and promote the portfolio
• Building and maintaining strong relationships with partners, authors, tutors, designers, and the wider natural history community
• Identifying new opportunities, markets, and partnerships to expand our reach
• Leading editorial workflows, rights management, licensing, and version control
• Commissioning new titles and resources that support environmental understanding
• Ensuring compliance with GDPR, safeguarding, and copyright requirements

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.

You’ll thrive in this role if you are:

• An experienced senior manager with a strategic mindset
• Skilled at leading teams, freelancers, and creative contributors
• Confident working with authors, artists, designers, and content creators
• Experienced in delivering training materials at regional or national scale
• Commercially aware, with strong budget management experience
• A clear and engaging communicator with excellent written and verbal skills
• Highly organised, detail focused, and able to deliver at pace
• Comfortable using digital tools, databases, and online learning platforms
• Motivated by our mission and values

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

* Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

The closing date for receipt of your completed application is 27th April 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.