Family Support Worker Jobs in Barking And Dagenham, Greater London
Our Digital Welfare Officers provide remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and work alongside them to develop their personal support plan.
The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage your own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 23 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 01 and 02 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Welfare Adviser will provide high quality specialist welfare benefits and housing advice, information and guidance to our service users, referring them internally and externally for additional advocacy and support as required, following organisational policies and procedures, and ensuring fulfilment of regulatory compliance with our Advice Quality Standard (AQS) accreditation, meeting the standards of quality in the delivery of advice services as required. The post-holder will work closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as relevant, providing face-to-face advice, by telephone or other digital media.
Main accountabilities
- To provide LAH service users with high quality free specialist welfare benefits advice and guidance on income maximisation, that is accurate, effective, and tailored to their particular needs and circumstances.
- Manage an adequate caseload of enquiries from LAH service users in a condition of extreme financial need, including those who are homeless (or on the brink of homelessness).
- To contribute to the development of LAH Advice Programme, which aims to provide frontline, one-to-one advice and casework in key areas of need for the community, including welfare entitlements, housing, employment and immigration.
- Other accountabilities (Please refer to full job description document).
To apply please complete the application form attached to this post and the equal opportunities form and send it via email.
We offer legal and social advice in relation to benefits, housing, and employment law, as well as opportunities to acquire life-long skills
The client requests no contact from agencies or media sales.
Location: Homebased/hybrid, within commutable distance of Central Office, London, Peckham
Contract Type: Permanent/ Part time
Salary: £28,350
They are looking for an outstanding Fundraising Officer to join their team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, they’d love to hear from you.
The majority of their voluntary income comes from Trusts and Foundations, helping to further their work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. They enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support their charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of their existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What they offer:
They offer a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
They are an equal opportunity employer and welcome all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
They are a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Their vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. They work for the common good of Society, taking a public health-based approach. They work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Their volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. They are a diverse, inclusive, modern, and collaborative charity. They build effective partnerships and sustainable solutions based on their well-established understanding of the systems in which they work, and on their historic values and ethos developed through their 120+ years of service delivery.
Benefits:
Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.
You may also have experience in the following: Development Manager, Advancement Officer, Donations Coordinator, Philanthropy Officer, Fundraising Coordinator, Development Associate, Fund Development Officer, and Fundraising Specialist.
REF-214654
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London - Royal London Hospital and Community
Ref TRC-241
Are you an engaging, collaborative and highly organised individual with experience of working with ‘high risk,’ vulnerable young people, working effectively as part of a multi-disciplinary team, and have a flexible and empathetic approach to your work?
If so, join St Giles Trust as our Trauma Caseworker, where you will play a key role in our award-winning youth violence service at the Royal London Hospital, which supports vulnerable victims of violence aged 12-25.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
About this key role
Our successful candidate will be embedded in the trauma team, working closely with clinicians and hospital staff to provide support for those young people admitted to the Major Trauma Centre right through to their discharge back into the community, including access to appropriate longer-term support. You will be expected to identify and provide a comprehensive and holistic assessment, advice, referral and support service to young victims of violence people, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.
You will produce support and risk management plans based on your assessments, promoting inter-agency collaboration in the assessment and planning process, and develop and maintain relationships with partner agencies. We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, providing a practical service that will include social and housing support, accompanying to appointments, benefits work, debt advice, liaising with utilities, appearing in court, and cleaning.
What we are looking for
You will be passionate about support and uplifting Children and Young people and want to make a difference within the community for the betterment of Children and Young People. You’ll also have an understanding of the challenges that are faced by some CYP and be relatable. You’ll need:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Substantial experience of providing support, advice and advocacy
- Substantial experience of supporting CYP and assessing the needs of children and young people who at risk of significant harm
- An understanding of how trauma impacts on a young person and what that can look like
- A relevant qualification to a good standard or be working towards one
- A knowledge of relevant services for young people and their families in the service provision area
- Excellent interpersonal, relationship-building and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult and Child Workforce with Child barred list DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Apply via the apply button.
Closing date: 19th June 2024, 11:00pm Interview date: 27th June 2024
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- 28 hours per week (this is 0.8 FTE, to be worked Mon-Thu, or worked over 5 days Mon-Fri)
- Flexible location - London / Bristol / home / hybrid
- Closing date: 16th June 2024
- Interviews: To be held online on 2/3 July 2024 (first round) and 8 July 2024 (second round)
CHANGE LIVES IN A LIFE-CHANGING CAREER
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Head of Safeguarding & Professional Standards with a background in social work to join Young Lives vs Cancer.
The Head of Safeguarding & Professional Standards works to create a positive organisational safeguarding culture where safeguarding is everyone’s responsibility, through shaping, implementing and monitoring safeguarding activity, policy, training and governance across the whole organisation. The role also sets professional standards for our Services Directorate, and highlights areas for continuous improvement, and by directly delivering or designing and commissioning training, they enable Young Lives vs Cancer to respond to changes in policy, legislation and best practice in social care and safeguarding.
You would be joining us at a really exciting time in our journey. Following two innovative peer reviews with partner charities, we are confident in our approach to safeguarding. But like many organisations, we need to prepare for the future. With the launch of a new strategy later this year, we are looking outward to understand how we can create a better future for young cancer patients, one in which the whole system of support around them works together, face to face and digitally, and no-one is left behind. We constantly challenge how we do things, and are experimenting with new ways to create impact, influence the whole system, and importantly – fund this vital work.
You’ll be vital to this journey, leading our approach to safeguarding and professional standards and giving us a high level of confidence as we move forward. You will work closely with a passionate and dedicated group of trustees, directors and management teams who lead activities from frontline social care services through to fundraising and support services.
This role is subject to a criminal record check. In the event of a successful application an Enhanced Criminal Record Check will be completed. This role is also subject to a Social Worker Registration.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
The Head of Safeguarding & Professional Standards:
- Shapes, implements and monitors and reports performance against the safeguarding policy, training and governance across the whole organisation including with the trustees
- Reports to and supports the trustee Safeguarding Committee
- Oversees the governance of safeguarding referrals and activity in local social care teams
- Advises on safeguarding matters anywhere else across the organisational structure (including in income generation, for example)
- Works closely with the Services Senior Management team to set professional standards for our services and highlight areas for continuous improvement
- Planning and directly delivering, or designing and commissioning training, to enable Young Lives vs Cancer to respond to changes in policy, legislation and best practice in social care and safeguarding
WHAT DO I NEED?
The person we are looking for will have:
- The right experience: you must be a registered social worker and have worked as a as a social worker and in a strategic role in children or young people's social care services, delivering safe services with particular reference to safeguarding and assurance, and have significant experience of developing social work practice at a strategic or system level
- The right leadership expertise: with strong leadership and collaborative planning skills you will have ability to work collaboratively to oversee how things work, and influence stakeholders across the charity
- The right people skills: Confidence to challenge ways of thinking and the communication skills to coach and empower people to build a culture of safeguarding.
We will be unable to shortlist any applicants who do not meet the requirement to be a registered social worker.
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website via the apply button
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a SENIOR IDVA
Salary: £30,500 - £31,500
Location: Hammersmith
Hours: 35 Hours per week
Contract: Fixed Term Contract
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.
About You:
To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.
How to apply: Please click on apply
-
Closing Date for Applications: Sunday 23 June 2024
-
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
-
A 35-hour working week
-
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
-
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
-
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
-
Pension scheme
-
Enhanced maternity/adoption provision
-
Access to our Employee Assistance Programme
-
Employee eye-care scheme
-
Clinical supervision for front line staff and first line management roles
-
Refer a Friend Scheme - £250 for each referral who passes probation
-
Organisation wide away days
-
Thorough induction and training
-
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
We are recruiting for two wellbeing practitioners for our services in Brent and Harrow. The posts are part of services commissioned between Anna Freud and London Borough of Harrow (Harrow Horizons Early Intervention Service) and London Borough of Brent (Brent Targeted Mental Health and Wellbeing Service).
The services offer brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues as well as being conducted virtually.
The Wellbeing Practitioner role will be suited to those individuals with skills and experience of working directly in schools/community and who are passionate about delivering high quality evidence-based intervention on a time-limited basis.
The post-holder will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.
Please email Anna Freud recruitment department with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
There are two positions available one will be based at Harrow Community sites (Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND) and the second one will be based at Brent Civic Centre, Engineers Way, Wembley HA9 0FJ. Staff will also occasionally work at our main office 4-8 Rodney Street, London N1 9JH. There will also be some remote working. Please express your preferred location on your supporting statement.
Contract duration
Permanent
Closing date for applications
Midday (12pm), Monday 1 July 2024.
Notification of interview
Shortlisted applicants will be notified no later than Friday 5 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 10 July 2024.
How to apply
Please visit Anna Freud website to register an account and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Anderson Quigley is delighted to be working with Girlguiding to hire for a new role: Digital Futures Programme Lead. We are looking to speak to candidates with a strong leadership skillset, stakeholder management skills, and digital transformation experience. This postholder will manage a team of five and will play a pivotal role in driving Girlguiding’s strategic plans; this individual will be responsible for developing the roadmap and setting the direction for Girlguiding’s Digital Futures Programme.
What are they looking for?
Essential requirements for this role include:
· Excellent leadership, communication and influencing skills that engender confidence, strong collaboration and partnership – a strong partnership worker and alliance build
· Proven financial expertise including contract negotiation and supplier management, establishing and improving supplier performance standards and managing multi-year and multi million pound budgets
· Strong digital portfolio management skills relating to product and programme lifecycle management
· Strong management skills to develop, support and maintain high performing teams
· Proven track record of the successful designing, communicating and delivery of digital and IT transformation programmes focused on adapting the culture of an organisation and the resulting stakeholder experience
· Senior leadership experience of enterprise IT leadership across digital, data and technology fields, working in complex, matrix stakeholder environments
· In-depth understanding of programme management methods
· Deep knowledge and understanding of technology enterprise architectures including digital technologies, software development, and IT infrastructure
· A practical understanding of diversity and inclusion at work
About Girlguiding
This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.
We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme and a member of the Business Disability Forum. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
For a confidential discussion or a copy of the job description please contact Grace Tattersall on: +44 (0)7510 384 761
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NSPCC’s mission is to end cruelty to children. This is what drives their income generation team to get out there and bring in the funds needed to protect children and prevent abuse.
This largely home-based role is based in the Regional Corporate Partnerships team, which is one of the longest established, regionally based corporate teams in the third sector, with a track record of working with some of the largest and most dynamic businesses in the country.
As Corporate Partnerships Manager – Midlands, you’ll be supported by the Senior Corporate Fundraising Manager (your line manager) and work alongside two Corporate Partnership Managers overseen by Head of Regional Corporate Partnerships. You will manage a varied and exciting portfolio of new and long-standing partners across the Midlands, including supporting on a 7-figure partnership (focused primarily on Midlands region). You will also focus on identifying, developing and winning new corporate support through Charity of the Year, commercial and strategic opportunities.
As Corporate Partnerships Manager – Midlands, you will:
- Support the corporate fundraising team in your region conveying regional expertise and corporate partnerships knowledge to internal and external stakeholders
- Collaboratively and creatively work towards a corporate partnership team target of c.£200k
- Develop a fully researched and engaged prospect pipeline of five and six figure future corporate supporters
- Play a key role in maximising income for the NSPCC from existing commercial partnerships and relationships and ensuring the highest standard of proactive support and development
Ideal skills and experience:
- Experience of account/partnership management or new business within the third or commercial sector
- Success in developing and securing relationships to achieve results within a fundraising, sales or marketing environment
- Ability to deliver results as set out in a team or departmental plan
- An outgoing, confident individual, who can work on their own initiative and is achievement and results orientated
- You may come from Events, Community or a similar type of relationship management role
Employee benefits:
Whilst the role is primarily home based, there is an expectation for the successful candidate to travel freely across your designated region (travel expensed), plus occasionally travel to other parts of the country for team meetings, training and to support the wider team.
Candidates will ideally be based within or very close to the Midlands region.
In return, we can offer a flexible working arrangement to ensure a healthy work/life balance. The successful candidate may wish to work from their local NSPCC hub (Birmingham, Nottingham & Stoke) from time to time or may have individual circumstances that can be discussed at interview.
The NSPCC is a warm and welcoming place. They have an inclusive culture whereby we encourage all staff to bring their whole self to work.
Benefits include:
- 29 days annual leave + bank holidays, increasing to 32 days after 5 years’ service
- Employee assistance programme
- Generous matched pension up to 7%
- Life assurance scheme
- Family friendly policies including enhanced maternity and paternity leave, adoption leave and IVF leave
- A range of learning and development opportunities including apprenticeship opportunities
- A range of lived experience network groups including Black Workers Support Group, Thrive Network, Muslim Colleagues and Allies Group, PINCC (Pride in the NSPCC’s Colleagues and Children), the Family Network and Action 4 Deaf and Disabled as People Together
Expert recruitment for fundraisers and charities.
Hours: Full time, Mon to Fri, (37.5 hours per week)
Contract: Permanent
Location: Based at CAML offices in Mitcham and Morden and outreach locations. The post-holder may be required to work anywhere in South London
Salary: £29,930 - £33,256 dependent on experience
Annual Leave: 25 days, Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Sunday 16th June 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of one year Citizens Advice Adviser (post certification) experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
This role will support people with mental health difficulties referred by South West London and St George's Mental Health NHS Trust (SWLSTG) as part of their Community Transformation Programme. The service will support adults aged 18 years and over living in Merton who are experiencing mental health challenges and the carers of those individuals.
You will deliver a service providing advice for people that are referred from the Trust’s Single Point of Access (SPA) and other teams. You will manage an active caseload of people, providing a comprehensive advice and casework service to people experiencing mental health issues on issues such as benefits, income maximisation, debt and housing.
The service will also support people to access a range of opportunities in their community including services that support their social and emotional well-being, employment and volunteering opportunities and money and debt advice if needed.
The role will work in partnership with a team of health professionals and peer support workers, part of the role will be in supporting these professionals to identify where referrals are appropriate through feedback. Initial training will also be provided to all professionals on what outcomes we can achieve for service users.
Principal Responsibilities
Advice and casework
-
Offer one off advice and casework (as applicable) to all clients referred via face to face appointments, online or telephone
-
Ensure all clients are aware of the purpose and where to attend their appointment
-
Ensure that all casework conforms to the Citizens Advice quality standards.
-
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
-
Ensure that all work conforms to our systems and procedures.
-
Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
-
Being sensitive to clients’ needs and limitations to access support.
-
Ensure income maximisation through the appropriate take up of income and application for discounts, including those relating to utilities, benefits, tax and housing.
-
Provide full budgeting advice and where necessary refer for specialist debt advice and casework
-
Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary using appropriate communication skills and channels.
-
Assist clients with other related problems where they are an integral part of their case and refer to other adviser/s (for example DRO intermediary) or specialist agencies as appropriate.
-
Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.
Project Management, co-ordination and partnerships
-
Attend health management meetings (e.g. the Daily Integrated Allocations Meeting (DIAM) for referral discussions)
-
Establish and manage an effective referral process from the SPA team and other SWLSTG teams/roles (e.g. Older Peoples Mental Health Team OPMH
-
Keep in touch with local issues, developments and changes in procedures of other agencies including SWLSTG, other health service and the local authority.
-
Build relationships with peer support workers on the project
-
Work to achievable targets in line with the criteria set by the funder.
-
Refer clients to other advice services CAML offers and/or other local services for other associated issues e.g immigration advice
-
Gather statistics and feedback in order to monitor and evaluate the service, ensuring that appropriate monitoring and data collection mechanisms are in place to demonstrate impact, outputs and outcomes and providing reports as required to the steering group, funders, and partners.
-
Work with Head of Advice Services to produce reports and monitoring information about the service for the funder.
-
Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
Capacity Building and Training
-
Deliver information sessions for peer support workers and NHS mental health teams to share knowledge about mental health and advice
Research & Campaigns
-
Have responsibility for tracking and reporting on research and campaign issues. Assist with policy work by providing information about clients' circumstances.
-
Gather and provide as necessary information about clients circumstances, case studies and statistical information on the number of clients and nature of cases where is an issue.
-
Monitor service provision to ensure that it reaches the widest possible client group.
Professional Development
-
Keep up to date with legislation, case law, policies and procedures and undertake appropriate training
Other duties and responsibilities
-
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
-
Ensure wider Citizens Advice Merton & Lambeth colleagues/partners aware of this service.
-
Demonstrate commitment to the aims and principles of the Citizens Advice service.
-
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Person Specification
Essential
-
Experience of supporting people with mental health issues and the ability to empathise, and to deliver advice in a kind and compassionate way.
-
A minimum of a year’s post certificate experience in delivering advice at a local Citizens Advice or similar.
-
Understanding of the link between mental health and other protected characteristics particularly in the context of Merton demographics
-
Ability to act on clients behalf and negotiate with external services where necessary in writing and on the telephone
-
Knowledge, experience of, and demonstrable ability to provide good quality advice and casework and write ups that meet Advice Quality Standards (AQS)
-
Ability to prioritise own work, meet deadlines and manage caseload.
-
Good interpersonal and communication skills, verbally and in writing.
-
Proven ability to build relationships with partners.
Desirable
-
Experience working in partnership with the Health Sector
-
Ability to deliver training
This job description and personal specification does not form part of any contract.
Professional Development
The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website for more information and to find out how to apply. The deadline for applications is 6pm, Sunday 16th June 2024. If you do not hear from us, we are afraid your application was unsuccessful.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
-
Salary: £34,250 – 37,500 gross per annum at 1.0 FTE
-
Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
-
Contract: Permanent with a 6 months probationary period
-
Team: Operations Team
-
Location: This role can be office-based or hybrid, with at least two days each week in the office. The ability to attend some ad hoc events and meetings around London is required too.
-
Reporting to: Head of Operations & People
Safe Passage International (SPI) is recruiting an International Operations Manager to support continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum and that their right to protection is upheld.
You will join a dynamic Operations Team that works hard to ensure seamless operations that empower field and front-line staff to achieve the highest impact possible for the people we work with. The team’s responsibilities include people management, compliance, governance, participation, safeguarding, systems, MEAL, wellbeing, diversity, representation, and inclusion. We work across all SPI entities in the UK, Greece, and France, as well as projects operating in other locations, including Poland.
At present, the team comprises a Head of Operations & People, International Safeguarding & Protection Manager, International Operations & MEAL Manager, Youth Campaigns and Participation Manager, International Operations Coordinator and Operations Assistant.
The International Operations Manager will have a primary focus on day-to-day operations and human resources management. We are looking for a values-led operations professional, who is innovative and flexible in their approach to ensure the internal infrastructure of the organisation is equitable and tailored to the people we work with.
This is an exciting time to join a growing team as we respond to significant growth in SPI’s work across all international locations.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non), and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like to arrange this, please visit our our website for more information on contact details.
How do I apply?
Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.
The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering four specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
Closing date: Sunday 23rd June 2024 at 11.59 pm.
The client requests no contact from agencies or media sales.
NDTi’s Programme Lead for Children and Young People holds a demanding and rewarding role in developing and enabling our people and teams to deliver a range of commissioned and grant funded work that furthers NDTi’s mission , positioning NDTi as a capable and creative partner of choice.
Working in the Special Educational Needs and Disabilities (SEND) community is the mainstay of our current activity, and whilst your credibility and our work in this area will remain important to us in our shared future, we’re looking to appoint an inspiring and commercially savvy Programme Lead who will bring experience of working across wider, often complex systems and sectors within social care, education, health, and locality based supports, to expand our work and impact in new ways. Your experience and specialist knowledge could include Autism, Looked After Children, Young Offenders, Mental Health, and Wellbeing.
As a member of our Leadership & Strategy group, the Programme Lead will be responsible for resource planning, providing direction and great support to our colleagues, ensuring that the work NDTi delivers is consistently of high quality, and that the activities and achievements of the team contribute towards the strategic direction and priorities of the wider organisation.
With well-developed commercial and sector expertise, you will be a skilled and sensitive communicator with excellent planning and strategic development skills. You will need to demonstrate that you can influence and inspire stakeholders at all levels and be able to respond effectively to changing political and legislative opportunities and challenges, and achieve the funding and income needed to build our Children and Young People programme. You will need to demonstrate that you have the sector knowledge and skills to offer leadership to the programme team in turning ideas into commissioned or funded projects.
Why NDTi?
NDTi is a great organisation to work for, where we value well-being and a good work-life balance. We offer a welcoming, innovative and supportive environment where you’ll get to work with like-minded people. We will value your contribution and offer you opportunities to learn, grow and develop. We're building a multigenerational workforce. NDTi welcomes applicants of all ages. Come and work with us!
The rewards are great. We offer a 35 hour working week (we’re happy to talk about flexible working and this role will be based at home, with regular UK wide travel), a competitive salary, generous 8% contributory pension scheme and wellbeing benefits. We offer everyone on our team the same great benefits.
We value diversity and are passionate about ensuring our people reflect the communities we work with. We are taking positive action to address a current under-representation within our workforce and are offering disabled applicants and applicants from Black and Minority Ethnic backgrounds a guaranteed interview if they meet the minimum criteria for each role.
How to Apply
This is an opportunity to use your skills and experience, really make a difference, and be part of delivering an innovative and high-profile programme that will lead to positive and life changing outcomes for young people with additional needs.
As part of the recruitment process, we will be arranging online sessions where interested candidates can come along and hear from colleagues about the team’s current work. These will be held on:
Thursday 13 June 3:00pm-3:45pm OR Tuesday 18 June 2:00pm-2:45pm
The closing date for applications is 10.00am on Monday 24th June 2024
We will be holding in person interviews on 17th July 2024 in Central London
(Overnight accommodation can be arranged if necessary.)
Please refer to the Role Description and Person Specification for more information. Please forward your completed application form, CV and supporting statement by following the link on our web site.
The client requests no contact from agencies or media sales.
Salary: £57,300
Hours: 35
Contract: 12 month FTC - maternity cover
Location: Flexible, regular travel to the London and Bristol offices is required
Closing date: 16 June 2024
Interview date: w/c 24 June 2024
Change lives in a life-changing career when a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Head of Digital to join our Brand and Marketing Communications team on a 12 month maternity contract. This is a fantastic opportunity to lead a newly formed digital responsible for both digital experience and digital engagement.
You will provide strategic expertise and direction to ensure that digital team are supported to deliver integrated and best practice marketing campaigns. Champion the ongoing development of the Young Lives vs Cancer website and work with the Digital Experience Manager to refine the roadmap for improvements.
This is a key role in championing the impact of digital expertise within the organisation, supporting the team to create a data driven and innovative approach to activity, through continuous iteration and improvement. Working with stakeholders across the organisation in order to realise the potential of digital solutions and channels to deliver excellent online experiences.
This is an exciting time to join the team as we embed in the new digital function and support the organisation to become audience led and data driven in our approach to activity across fundraising, campaigning and service delivery. all of our engagement work.
WHAT WILL I BE DOING?
• Motivate and develop skills in the digital team to foster a test and learn approach in thinking and delivery
• Build a culture where colleagues can perform brilliantly and contribute to setting the strategy and deliver results
• Work collaboratively with stakeholders across the organisation to define and develop the digital strategy and programme for the organisation. Lead the delivery of this, supporting the team and colleagues to implement to a high standard.
• Lead the development and oversee the delivery of the digital marketing strategy, encompassing paid and organic activity.
• Ensure we take an audience-led and insight driven approach to digital development and communications, working with colleagues to embed this across the organisation
• Take an active role in team planning, developing and embedding new ways of working, establishing relationships with other teams and raising the profile of the Brand and Marketing Communications team across the charity.
• Oversee the delivery of the digital programme and roadmap
• Provide strategic and technical oversight of our digital and marketing technology
WHAT DO I NEED?
• Significant experience in leading teams encompassing website development, user experience, content design and digital marketing
• Leading teams to deliver, implement and evaluate digital strategies which demonstrate impact.
• Developing and delivering digital programmes and products through their full cycle to time, budget and quality requirements
• Developing effective rollout and on-boarding plans for new digital and marketing technologies to embed change
• A confident collaborator, able to influence, negotiate and build positive working relationships.
• Excellent communication and interpersonal skills. Confident presenting to senior stakeholders including the Executive team and Board.
• Proven ability to think creatively with significant experience of encouraging innovation amongst colleagues with demonstrable results.
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Transformation, Digital Operations Manager, Head of Digital Engagement, Digital Innovation Manager, Digital Product Director, Senior Digital Manager, Digital Experience Director, Director of Online Marketing, Digital Business Development Director, and Director of Digital Channels.
REF-214393
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Vacancy – Regional Adviser
The Masonic Charitable Foundation (MCF) is looking for an experienced, proactive and customer focused adviser to support the work of the wider Advice and Support team
The right candidate will enjoy and excel at managing their own diary and workload and would have significant experience of working in an educational, health or social care environment. Excellent communication skills, both written and verbal are essential for this role along with the ability to show empathy.
The post holder will be responsible for Kent and Sussex plus other areas as required and therefore must have their own vehicle and access to reliable broadband. A car allowance and mileage will be paid on top of the salary.
IT equipment and a company mobile phone will also be provided. An enhanced DBS check is required for this position
Details
Post: 12 month fixed term contract (Maternity Cover)
Description: To support the charity’s beneficiaries through assessment and practical advice to help them access relevant support
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Home based with visits in Kent and Sussex
Salary: £31,525 - £34,306 (depending on experience) plus £5,000 car allowance
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Advice and Support Team Leader (South)
Team: 12 Regional Advisers (North and South); 2 Team leaders
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Our Regional Advisers are home-based workers who are compassionate and dedicated to responding to the needs of Freemasons and their dependents in their area, providing essential support. They are professional and accountable, working independently but collaborating with volunteers, colleagues, and local agencies to provide an exceptional service on behalf of the charity.
Their main purpose is to visit and contact members of the Masonic community to determine their needs and to help them to access support from the MCF and other relevant agencies. Support is provided through a combination of home visits, telephone calls, or video calling.
The role also provides guidance, support and recommendations to office based staff processing applications for our extensive range of grants to support those in need. They form close and effective working relationships with local volunteers, providing support and guidance to extend our reach.
Main responsibilities
- Responding to/visiting freemasons and their dependents to:
- provide support and advice; and
- determine relevant support from the MCF or other agencies to meet their needs
- Face-to-face visits, video conferencing and in-depth telephone calls are required to provide extensive and detailed support.
- Production of accurate and comprehensive reports detailing agreed plans and all relevant supporting documents
- Liaising with colleagues within the department to provide guidance and support in processing applications for our extensive range of grants to assist those in need
- Ambassadorial role for MCF, liaising with other stakeholders, delivering occasional presentations and workshops to raise awareness of the role of the Advice, Support and Enquiries Team and support available from the MCF
Essential
- Significant experience of working in an educational, health or social care environment
- Experience of working in an advisory role
- Good understanding of UK benefits and relevant legislation
- Excellent communication skills
- Good interpersonal skills including ability to show empathy
- Report writing skills
- Resilience
- · Ability to work independently and with limited day to day supervision
- · Strong attention to detail especially in transposing facts and numerical data
- · Good basic IT Skills and competent using everyday technology
- · Full UK driving licence
Desirable
- Vocational or professional qualification in education; health or social care
- Community based experience
- Good understanding of financial matters such as self-employed accounts; small business accounts; bankruptcy and debt management
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: 16 June 2024
First interviews to take place during week commencing: 24 June 2024
The client requests no contact from agencies or media sales.
Location: Bexley
Salary: Salary Band 4.3
£39,727.10 - £42,340.73 per annum (please note successful candidates are usually appointed at bottom of relevant band)
Hours: 37.5 hours pr week
Contract: Permanent
Closing Date: 21st June 2024 at 12 noon
Virtual Interview Date: 4th July 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Refuge Service Manager at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Solace’s Bexley refuge is a pan London provision working with women and their children who have fled domestic abuse. Our Bexley refuge provides high quality trauma informed support, crisis intervention and accommodation to women and children. You will be responsible for three refuges across the London borough of Bexley and the line management of a small team of specialist workers.
About the Role
We are seeking a Service Manager to lead our refuge services in Bexley. As the service manager, you will be leading on Solace’s response to women fleeing domestic abuse in Bexley. You will be responsible for:
- The day-to-day management of our Bexley refuge provision
- The development and maintenance of effective relationships with colleagues and a range of stakeholders
- Hold line management responsibility for a small specialist team providing holistic support to survivors of domestic abuse.
About You
We are seeking someone with strong leadership skills with a commitment to keeping survivors at the centre of service delivery whilst also delivering on service targets. You will have a passion for ending male violence against women and girls (MVAWG) as well as a thorough understanding of MVAWG and experience of refuge service provision and resettlement pathways.
As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.