Family support worker jobs

Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly and passionate staff team in Preston, Lancashire. At our vibrant supported living service in Preston, Lancashire we provide quality care and support to three active, fun-loving female residents with learning disabilities. Our residents love engaging in a range of exciting activities including trips to the seaside, visiting the theatre and cinema, and many more!

Your role will include:

-Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning

-Promoting service users independence and choice

-Encouraging service users to engage in a range of exciting social activities both within and outside their homes

-Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest

-Part time hours to be worked flexibly according to the needs of the service with a willingness to work sleep in’s, at a rate of £40 per shift

-Being a driver is essential for this role.

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a bright, friendly environment! Full training is provided by our Creative Support Training Academy, as is the opportunity to work towards QCF Diploma in Health and Social Care.

‘My favourite thing about the service is that no two days are the same, but we laugh everyday’.

The service has great transport links by both train and bus, with the local train station being only a 10 minute walk away.

Vacancy Reference Number: 86524

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Deliver a range of mental health focused services for young people aged 8-19 (21 for SEN) year olds, with a particular focus on ages 8-12, in Gospel Oak and its surrounding areas in the London Borough of Camden to help young people grow their awareness on mental health and to support each young person developing into happy, healthy, and aspired individuals.

Our Middleton Park, Leeds service offers specialized, person-centred support for adults with Autistic Spectrum conditions, additional learning disabilities, and mental health needs. We’re seeking calm, resourceful, and enthusiastic individuals who are highly motivated to join our friendly team.

In this role, you’ll provide person-centred care and support to tenants, enabling them to participate in all aspects of daily life and enjoy a variety of activities. Your positive communication skills and ability to demonstrate unconditional positive regard for the people we support are essential.

The service features a high level of involvement from service users and their families, and we are eager to enhance this further. As a Key Worker or Co-Key Worker, you’ll have the opportunity to collaborate with the individual’s wider support network to ensure they achieve their aspirations.

You’ll embrace all aspects of the role, including personal care, domestic tasks, social engagement, and community activities like walking, swimming, and going to the gym. While prior experience is beneficial, an engaging, creative, and person-centred approach is highly valued. Your personal skills and interests, such as sports, creative arts, music, and cooking, will enrich the lives of our service users.

We provide comprehensive training and mentoring to develop your understanding of autism and autism support provision. Additional training specific to the needs of the service users you support will also be provided. Flexibility is required, as the role includes working on a rota that covers evenings, weekends, and sleep-ins, with enhanced payments for sleep-in shifts.

Our service offers easy access to the centre of Leeds by bus or car. Join us and make a meaningful impact in the lives of adults with complex needs.

Vacancy Reference Number: 86543

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Gender is considered to be an occupational requirement – Equality Act 2010

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

Our Middleton Park, Leeds service offers specialized, person-centred support for adults with Autistic Spectrum conditions, additional learning disabilities, and mental health needs. We’re seeking calm, resourceful, and enthusiastic individuals who are highly motivated to join our friendly team.

In this role, you’ll provide person-centred care and support to tenants, enabling them to participate in all aspects of daily life and enjoy a variety of activities. Your positive communication skills and ability to demonstrate unconditional positive regard for the people we support are essential.

The service features a high level of involvement from service users and their families, and we are eager to enhance this further. As a Key Worker or Co-Key Worker, you’ll have the opportunity to collaborate with the individual’s wider support network to ensure they achieve their aspirations.

You’ll embrace all aspects of the role, including personal care, domestic tasks, social engagement, and community activities like walking, swimming, and going to the gym. While prior experience is beneficial, an engaging, creative, and person-centred approach is highly valued. Your personal skills and interests, such as sports, creative arts, music, and cooking, will enrich the lives of our service users.

We provide comprehensive training and mentoring to develop your understanding of autism and autism support provision. Additional training specific to the needs of the service users you support will also be provided. Flexibility is required, as the role includes working on a rota that covers evenings, weekends, and sleep-ins, with enhanced payments for sleep-in shifts.

Our service offers easy access to the centre of Leeds by bus or car. Join us and make a meaningful impact in the lives of adults with complex needs.

Vacancy Reference Number: 86561

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

We are looking for Support Workers for our vibrant supported living service in Bromsgrove, we offer high-quality care to individuals with diverse support needs, including learning disabilities, Autism, and mental health challenges. We strive to empower our service users to live fulfilling lives and follow their passions through engaging activities such as cooking, baking, board games, movie nights, and arts and crafts.

In this role, you will provide compassionate personal care and safely administer medication. You’ll encourage and support service users to participate in exciting social and leisure activities. Developing warm, trusting relationships with service users and their families will be at the heart of what you do.

We are looking for someone empathetic, reliable, and proactive in their approach. A valid driving license is essential for this role to ensure flexibility in supporting our service users.

By joining us, you’ll become part of a welcoming and supportive team, with the opportunity to make a lasting impact on people’s lives. Creativity, compassion, and care define everything we do, and you’ll find a rewarding and meaningful experience with us.

Bring your enthusiasm and heart to this rewarding role—let’s help our service users lead meaningful and enriched lives together. Apply today and start making a difference!

Vacancy Reference Number: 86522

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

We are looking for confident Relief Support Workers across Middlesbrough to provide person centred support to service users who have a learning disability, complex needs and challenging behaviour so that they can experience a range of opportunities for personal development and maximise quality of life.

Your Relief Support Worker role will include:

• Providing support on an emotional and practical level with personal care needs, household tasks and medication
• Collaborate with service users, their families and involved professionals to provide a consistent and coordinated approach
• Support people to enjoy a wide range of activities within the home and the wider Linthorpe community
• Carry out general administrative duties and housing management tasks

You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support across Linthorpe. You will have the confidence to be able to work within a positive behaviour support framework, to accept responsibility and to develop as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins.

Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner.

Vacancy Reference Number: 86463

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Creative Support is looking for a compassionate individual to join our dedicated staff team at our Birmingham services as a Relief Support Worker. As a member of our team, you will support people with learning disabilities in achieving their life goals and integrating into the local community. If you are passionate about making a positive impact and helping individuals achieve an excellent quality of life, we would love to hear from you.

In this role, you will provide respectful personal care, practical, and emotional support to our service users. You will assist them in participating in the local community and develop warm, trusting relationships to help them thrive. Flexibility is key, as you will work shifts over the weekend, including waking nights. Collaborating with colleagues, families, and professionals to ensure a coordinated and consistent service is an essential part of this role.

A minimum of twelve months' experience working with individuals with learning disabilities is required. While a relevant professional qualification is desirable, the most important qualities are warmth and a person-centred approach.

Vacancy Reference Number: 89001

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We are looking to recruit an enthusiastic and motivated Senior Support Worker, with the commitment and positive attitude to work alongside a Project Manager to support and supervise a dedicated staff team and deliver high quality support to adults in supported living settings at our Durham Services

You will provide personalised, practical, emotional and social support to adults enabling them to lead the lives they want to live.

You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. You will be well organised and able to deploy staff reliably and effectively to meet the needs and preferences of the people we support.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks as well as community activities such as walking, accessing local disco, visiting museums, and places of interest.  The ability to support people who can express their needs though challenging behaviour at times is essential.  Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will value the personal skills and interests you bring to the role and to the lives of the service users.

Your role will include:

• Encouraging service users to engage in a range of exciting social activities both within and outside their homes,
• Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest

Full time hours and part time hours available and a willingness to work sleep in’s, shift patterns cover early, mid and late shifts.

Vacancy Reference Number: 86530

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Creative Support is looking for a warm and caring Residential Care Worker to join our Care Home (The Laurels) in Carlisle, Cumbria. Here we provide quality care and support to a number of residents, helping and encouraging them to lead a fulfilling and enriched life. Our service has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends.

No two days at The Laurels are the same as we support our vibrant residents to follow their passions and engage in a range of activities, arranging enjoyable and entertaining experiences for all of our residents.

The role includes providing personal care and the administration of medication for older adults, some of whom have dementia. You will also develop warm and trusting relationships with service users enabling them to enjoy their time at the service to the fullest. The Laurels, Carlisle has a family feel and we enjoy sharing all our exciting activities with residents’ close family and friends on Facebook.

“This is the most supportive organisation I’ve worked for and I have worked in care for over 20 years. The training is excellent and if there’s anything you want to achieve or any ambitions you have, this is the right place to be” – Shirley-Ann Tingey, Registered Manager

We are looking for candidates from all walks of life. No previous care experience is needed, just a passion for providing person-centred care and support and working in a fun environment!

Vacancy Reference Number: 86517

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. The service is located on a main public transport route with regular buses travelling in and around the area.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

Evidence of vaccination needs to be demonstrated as part of the pre- employment process

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.

Gender is considered to be an occupational requirement – Equality Act 2010. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Creative Support is looking for a warm, reliable and proactive Relief Support Worker to join our friendly and passionate staff team in Accrington, Lancashire.

We provide quality care and support to residents with a range of support needs, primarily learning disabilities. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: movie nights, gardening, board games, arts and crafts and many more!

Your role will include:

- Providing personal care, administering medication and helping with other domestic tasks such as cooking and cleaning,

- Encouraging service users to engage in a range of exciting social activities,

- Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest,

- You will be paid on a weekly basis.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities.

Twelve months minimum of previous experience within a care role is an essential requirement for this relief based role, successful applicants must attend mandatory induction training courses to begin this role.

Vacancy Reference Number: 82928

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

We are thrilled to offer an exciting opportunity to join our dedicated team in Wellingborough as an enthusiastic and motivated support worker to provide care and support for 6 individuals with Learning Disabilities, Mental Health, and other needs to enjoy an excellent quality of life in this residential care home. If you would like the rewarding role of working with people who have learning disabilities to achieve their aspirations and join the local community then we would love to hear from you.

The service is located close to Wellingborough town centre. There is onsite parking for staff and good transport links. The service is a large Victorian House with an expansive garden which the individuals love to spend time in during the warmer weather. Individuals living at the service are sociable and active and enjoy lots of interaction with their staff. They enjoy spending quality time with the staff team at the service and out in the community. Examples of activities include walks around the local area, going shopping, sensory activities, shopping in the town centre, day trips out, visiting arts and crafts, and board games holidays at home or abroad.

Support Worker duties include:

• Assisting with daily living skills like cooking, shopping and using public transport to providing emotional support for both the service users and their families, your impact will be truly transformative. You will also support with personal care while ensuring dignity is maintained, and handle tasks such as administering medication, managing paperwork ensuring the service runs smoothly. Providing respectful and dignified personal care including the administration of medication.
• Working shifts which include mornings, evenings, weekends and bank holidays including Christmas day
• Supporting service users with the activities they enjoy, such as bowling, Shopping, days out, holidays on their own or as a house Supporting individuals to manage all aspects of their home environment and ensure it is reflective of their personal tastes and preferences
• Support with budgeting and finances, cooking and meal preparation

Previous experience with individuals who have learning disabilities or autism is not essential, full training will be provided. However, you must be able to demonstrate a warm and caring personality with a positive and proactive approach to the role.

Vacancy Reference Number: 86602

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working under the supervision of the Senior Caseworker you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworkers and Team Manager your role and responsibilities include: 

•Support staff to liaise with young people and their families/carers to communicate information regarding our work

•Provide information, support, advocacy and guidance to children and young people from refugee backgrounds (and their families/carers when available), to ensure that they are able to access their educational rights.

•Increase communication and understanding between young people, families, social services, schools and other professionals

•Develop relationships with schools and relevant agencies, in order to make and obtain referrals, and support refugee young people and their families access educational services.

•Empower young people and their parents to take control and be their own best advocates

• 

Main duties and responsibilities:

·Run 2 monthly evening drop in advice sessions at KLS youth club 

·Run 2 monthly drop in advice sessions at Southfields Acadmey

·Support refugee young people including unaccompanied asylum seeking young people (and their families/carers when available) to overcome barriers to access and thrive 

·Identify and assess their needs and advocate with them for their rights and entitlements

·Provide information and advice whilst working other agencies (e.g. social services, and mental health)

·Refer them to other agencies as appropriate.

·Make and follow up on internal and/or external referrals and signposting whenever relevant and according to adequate referral pathways, in response to the young people’s needs

·Liaise between young people (and with their parents/carers when available) with school, social services, other agencies and foster carers, to support young people holistically to overcome educational barriers

·Work with Future Foundations to Learn team members to share casework information and advocacy needs and to develop the work of the whole team in supporting local refugee young people and families

·Advocate on behalf of and/or represent young people by preparing reports and attending appeals or interviews or meetings with them

·Be familiar with local schools and services. Work with professionals in complementary statutory and voluntary services in person, by phone or by email.

·Maintain accurate and detailed casework records, action plans and monitoring data and be self-administrating. Ensure information on our database is accurate/up-to-date

·Compile data and case studies as requested by your line manager and in compliance with relevant funder requirements, ensuring reporting deadlines are met

·Keep and maintain robust recording and monitoring systems

·Respond to enquiries by telephone, e mail, referring on internally or externally organisations when necessary

·Maintain excellent safeguarding practices

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·Experience of casework and advice work with families and/or children and young people, preferably those within the refugee and asylum-seeking community 

·Evidence of excellent inter-personal skills

·Strong communication skills (both verbal and written), including excellent spoken and written English. Ability to communicate with young people and adults from a wide range of backgrounds and with limited English

·Excellent organisation and time management skills and ability to multi-task and prioritise work

·Ability to work as part of a small team, whilst being highly organised and able to work independently

·Understanding and experience of safeguarding, and health & safety

·Excellent IT skills including MS Office suite and ability to use Internet and email

·Experience of recording work and writing reports

·Committed to KLS’s mission, vision and values 

Desirable

·Ability to communicate in a community language; Arabic, Somali, Dari and/or Pashto and English

·Knowledge of legal agencies in London to make referrals to 

·Track record of providing formal education-focused information, advice and guidance (IAG) 

·Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed 

·Experience of working with refugee communities, children and young people and/or vulnerable groups in a formal or informal setting, ensuring that clients’ needs are at the forefront of service planning and delivery 

·Good knowledge and understanding of the barriers that migrants and refugees face, sensitivity and empathy towards this community 

·Experience and knowledge of working with social workers, school staff and other agencies 

·Experience and knowledge of SEND support 

·Knowledge of Battersea / Wandsworth

Personal Qualities

Essential

·Passionate about social justice, education and championing the value of families from refugee communities

·A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed

·Outstanding interpersonal and communication skills, specifically with vulnerable families and young people

·Trustworthy, empowering, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking

Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service and Day Services in Horsforth, Leeds?

We are looking for a calm, resourceful and enthusiastic Senior Support Worker to join our friendly team. You will provide person-centred care and support to tenants, enabling them to take part in all aspects of everyday life and enjoy a wide range of activities. You will have skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent and mutually supportive team.

The service is characterised by a high level of service user and family involvement and we are keen to develop this further. You will have the opportunity to undertake the responsible role of being a Key Worker/Co-Key Worker. This will enable you to plan alongside members of the person’s wider support network, to enable individuals to be happy, healthy and successful in achieving their wishes and aspirations.

You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as social engagement and community activities such as walking, swimming and going to the gym. The ability to support people with a wide range of presenting needs is essential. As a Senior Support Worker, you will assist the management team to lead and supervise a team of Support Workers to implement individualised support, ensuring consistency and effective communication throughout. Prior experience of supporting adults with learning disabilities is essential. You must also have (or be willing to work towards) a relevant qualification, such as the NVQ Diploma in Health and Social Care level 2 or 3.

Vacancy Reference Number: 87352

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.