Film jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Dual Diagnosis Worker
Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.
Salary: £32,000
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs.
About the Role
We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges.
You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
 - Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
 - Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
 - Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
 - Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
 
About You
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.
If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
 - Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
 - Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
 - A commitment to promoting recovery, harm reduction, and active involvement in care planning
 - Ability to apply relapse prevention models to promote sustained recovery and harm reduction
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Mental Health Rehabilitation Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Mental Health Rehabilitation Worker
Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.
About the Role
We're looking for a Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.
In this role, you will ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in creating an environment where they feel safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. The night Shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.
Some key responsibilities include:
- Providing night support and supervision across two nearby residential properties.
 - Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.
 - Supporting residents in achieving recovery and rehabilitation goals to promote independence.
 - Maintain accurate records and handovers to ensure effective communication between shifts.
 - Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.
 - Work collaboratively with colleagues and the management team to deliver high quality care.
 - Remain alert and monitor CCTV throughout the shift.
 - Complete all routine night duties and any tasks handed over by the day shift or service manager.
 - Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.
 - Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others)
 
About You
We’re looking for a resilient and compassionate individual to join our team as a Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting to achieve the service KPI's.
What are we looking for?
- Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours
 - Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
 - IT Proficiency; ability to learn new software and basic Microsoft
 - Understanding of the housing and social needs of people with multiple and complex needs
 - Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Night Mental Health Rehabilitation Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Mental Health Rehabilitation Worker
Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: £28,000
Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements.
About the Role
We're looking for a Senior Mental Health Rehabilitation Worker to cover the night shift in our service based in Lewisham which offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered by commissioned community services. We support residents who live with us for up to nine months and have been discharged from acute wards to avoid admission into inpatient rehabilitation. We support our residents to step down into less supported accommodation to become more independent and integrated into the community.
In this role, you will be the main point of contact during the night shift, leading the team by example and providing specialist support to empower the team and residents to ensure resident safety, wellbeing, and progress towards their recovery goals. You will support in managing and creating an environment everyone feels safe and empowered, and are building relationships with relevant partners and individuals key towards their journey. You will create support plans, plan and hold activities, and further support them to achieve greater independence. you’ll deliver one to one therapeutic support, act as a key worker, and help residents develop the skills and confidence to manage their mental health and wellbeing. You’ll also contribute to support plans, reflective learning, and team development, while maintaining a safe and positive living environment through effective housing management and day to day support. The night shift plays a crucial role in continuing the high quality care provided during the day, ensuring a safe, respectful, and responsive environment for residents. night staff are expected to remain awake, alert, and actively engaged throughout their shift. Sleeping while on duty is strictly prohibited and may lead to disciplinary action, including dismissal for gross misconduct.
Some key responsibilities include:
- Being the lead point of contact for the night shift, supporting the team and residents with specific needs and queries
 - Supporting night shifts across two residential properties.
 - Providing tailored, person centred support that promotes recovery, rehabilitation and independence.
 - Helping residents build skills and confidence to move towards independent or supported living.
 - Monitoring residents’ wellbeing, carrying out regular checks, and responding to any incidents or emergencies.
 - Fostering a positive, empowering, and recovery focused environment.
 - Maintain accurate records and handovers to ensure effective communication between shifts.
 - Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress.
 - Work collaboratively with colleagues and the management team to deliver high quality care.
 - Remain alert and monitor CCTV throughout the shift.
 - Complete all routine night duties and any tasks handed over by the day shift or service manager.
 - Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed.
 - Health & Safety: carry out property checks, report maintenance issues, keep communal areas clean and safe, and complete required reports (AINMs and others).
 
About You
We’re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You’ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's.
Some key responsibilities include:
- Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours
 - Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
 - Previous experience in a similar position, where you can share your skills knowledge, and experience to support others
 - Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges
 - IT Proficiency; ability to learn new software and basic Microsoft
 - Understanding of the housing and social needs of people with multiple and complex needs
 - Alignment with our core values
 
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Closing Date: 03 December 2025 at 00:00
The Churchill Fellowship:
The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.
Purpose of the role:
Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.
The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.
The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.
Key Responsibilities
1. Application support
- Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
 - Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
 - Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
 - Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
 - Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
 - Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.
 
2. Grants Management
- Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
 - Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
 - Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.
 
3. Capacity Building
- Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
 - Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.
 
4. Evaluation and learning
- Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
 - Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.
 
5. Fellowship Team
- As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
 - Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.
 
Person Specification
- Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
 - Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
 - Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
 - Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable
 - Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
 - Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable
 - Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
 - Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
 - Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
 - Excellent organisational, and time management skills with an ability to prioritise competing demands
 - Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
 - Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
 - Ability to meet deadlines and work under pressure.
 - Attention to detail and accuracy.
 
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
 - Curious, open-minded, agile and not afraid to fail.
 - Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
 - People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
 - Commitment to equity, diversity and inclusion.
 - Commitment to the values and ethos of the Churchill Fellowship.
 - Commitment to achieving excellence through personal development and continual learning .
 
About our charity: Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits, and wellbeing package:
- Salary - £42,000.00 per annum (5 days per week/36.5 hours)
 - Hybrid working policy (4-6 days per month in the office)
 - 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
 - 1-week paid leave for volunteering (pro rata for part-time staff)
 - Non-contributory pension scheme with 10% employer contribution
 - Enhanced maternity, paternity and adoption leave and pay.
 - Employee Assistance programme
 - Life assurance
 - Bike purchase salary sacrifice scheme (Cycle2Work)
 
Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.
Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
 
The client requests no contact from agencies or media sales.
Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.
The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.
We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.
The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).
This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.
Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
To find out more about this role, please download our job pack on our website.
To apply, please fill in both of the forms linked on our website listing before the deadline.
The closing date for applications is 10am Wednesday 12 November 2025.
Interviews are currently scheduled for 19 November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract
Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future.
The post is:
- 
	
Fully remote, part-time hours between 16-21 hours per week.
 
- 
	
Highly flexible arrangement of core working hours across 4/5 days each week.
 
- 
	
Salary will be £32,000 pro rata/ full time equivalent.
 
Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission.
Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must.
The key aspects of the CSC job are to:
- 
	
Be the first port of call for all clinical queries.
 
- 
	
Arrange the efficient use of our CRM system that supports the clinical service.
 
- 
	
Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters.
 
- 
	
Monitor the balance between counsellor capacity and client demand.
 
- 
	
Provide practical support and signposting to the counselling members, enabling their work.
 
The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications.
The Policy and Campaigns Officer will develop policy positions and campaigns that will help ensure that the needs, rights and priorities of those living with DMD are understood and acted on by decision makers, policy makers, parliament and government. The Officer will work closely with colleagues in the Policy and Communications team to support a cohesive and impactful approach to policy, engagement and communications.
Job Description
- To ensure that the charity’s policy and campaigning work is firmly grounded in the views and experiences of the DMD community and to ensure that they are consulted and involved in the development (and delivery where appropriate) of Duchenne UK’s policy positions and campaigns.
 - To maximise the benefits of our existing relationships with civil servants, parliamentarians, policy makers, relevant organisations (such as NICE) and charity sector professionals and to create new relationships which help us to achieve our aims.
 - To organise events and parliamentary activity working with parliamentary supporters and the DMD community.
 - To devise low-budget campaigns aimed at creating positive change in policy, practice or attitudes that will improve the lives and outcomes of those living with DMD.
 - To create campaign assets such as digital and social media content in collaboration with the communications team.
 - To draft consultation responses, policy positions and occasional short reports summarising the findings of research we have conducted or commissioned.
 - To monitor relevant government proposals and initiatives, identifying those likely to have a major impact on the lives of those living with DMD, and to seek to influence their development.
 - To stay abreast of relevant academic research, build relationships with key academics and identify opportunities for collaboration.
 
Person Specification
Essential experience:
- Experience of working in a policy and/or campaigning role.
 - Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as blogs, web and print.
 - Experience of working with civil servants and parliamentarians.
 - Experience of using digital and social media for influencing and campaigning purposes.
 
Desirable experience:
- Project management experience including initiating, planning, implementing and evaluating campaigns and organising events.
 - Experience working in health and social care space, with pharmaceutical industry and/or a highly regulated industry and engaging with regulators.
 
Essential knowledge:
- Working knowledge of the healthcare system, regulatory framework and the social model of disability.
 - Knowledge of how policy and legislation are developed in Westminster and Whitehall.
 - Knowledge of campaigning techniques.
 
Essential skills and attributes:
- Highly motivated with a passion for improving the life outcomes of people living with DMD.
 - Excellent interpersonal skills with people of all ages and backgrounds.
 - Ability to draw out the most salient features of complex issues and debates.
 - Ability to analyse large amounts of information and produce easy to digest summaries and position statements.
 - Ability to work on own initiative.
 - Ability to build excellent working relationships both internally and externally.
 - Good organisational and workload management skills.
 - Proficient with all main Microsoft Office packages.
 
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
 - 3 days of office closure between Christmas and New Year
 - Summer Fridays – half days on Fridays in July and August (pro rata)
 - Flexible working policy
 - Hybrid working
 - Standard Employer Pensions contributions after 3 months
 - Team wellness day and team away day
 - Training and development opportunities
 
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.
The client requests no contact from agencies or media sales.
Are you looking to use your digital marketing expertise to make a real impact?
We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.
Key Responsibilities
- Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
 - Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
 - Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
 - Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
 - Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
 - Support the creation of engaging digital content by working with our in-house creative teams and external partners.
 - Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
 - Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.
 
About You
- Experienced in planning, managing, and optimising paid digital advertising campaigns.
 - Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
 - Skilled in managing budgets and tracking campaign performance to demonstrate value.
 - Analytical and detail-focused, able to turn data into actionable insight.
 - Strong communicator with excellent collaboration and organisational skills.
 - Knowledgeable about current digital marketing best practices and trends.
 
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.
The client requests no contact from agencies or media sales.
Hybrid role (commitment of 3 days in our West London office every week)
35 hours per week
To start as soon as possible
Are you a seasoned marketing professional ready to bring your expertise to a mission-driven organisation? Do you combine strategic thinking with creative flair, and thrive in environments where innovation and continuous learning are valued?
AllChild is looking for a creative, data-driven Marketing and Communications Manager to turn strategy into standout campaigns that inspire action and deliver results.
You’ll be at the heart of our integrated marketing-leading multi-channel campaigns, crafting compelling content, and building audience journeys that deepen engagement and drive income. From digital strategy to media relations, you’ll help shape how the world sees and supports AllChild.
You will own:
- Planning and delivery of weekly engagement (questions, polls, creator replies) aligned to campaigns
 - Day-to-day management across priority channels; respond, route, and nurture advocates
 - Newsletter strategy and audience growth
 - Media relations and brand storytelling
 - Content creation and activation
 - Performance tracking and optimisation
 - Collaboration across teams and with external partners
 
Further information and details on how to apply can be found in the Job Pack.
Closing date: 7 November 2025
- 
	
Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m
 - 
	
Location: London OR Brussels
 - 
	
Contract Type: Indefinite
 - 
	
Hours: Full Time
 - 
	
Closing Date: 12 November 2025
 - 
	
First Interview Dates: Week beginning 17 November
 
About the role
If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.
Meet your Manager
In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.
Main Duties
- Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
 - Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
 - Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
 - Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;
 
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
 - Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
 - Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
 - Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way
 
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


                    The client requests no contact from agencies or media sales.
Are you ready to shape the future of digital platforms at the MND Association?
We’re looking for a Digital Technical Lead who will be responsible for providing expert technical guidance, knowledge and leadership across our digital platforms. This is a key opportunity to ensure our platforms are secure, scalable, and aligned with organisational goals—helping to deliver seamless and accessible experiences for everyone who engages with us.
As the Digital Technical Lead, you’ll play a crucial role in maintaining our digital standards and ensuring our technology supports innovation, efficiency, and impact. You’ll work collaboratively across teams, applying your technical expertise to strengthen delivery and enable colleagues to grow their digital confidence.
Key Responsibilities:
- Provide technical oversight and guidance across all digital platforms, ensuring they are secure, scalable, and aligned with best practice.
 - Guide and support colleagues to enhance their technical understanding and product-based ways of working.
 - Maintain high performance of core digital platforms through data analysis, testing, and continuous improvement.
 - Identify and resolve technical issues, managing risks effectively and proactively.
 - Act as the primary technical contact for our website agency and manage the day-to-day relationship.
 - Oversee end-to-end user journeys to ensure seamless, efficient, and accessible digital experiences.
 - Ensure compliance with relevant security and accessibility standards, mitigating risks as needed.
 - Develop and maintain clear documentation, technical guidelines, and best practices across digital systems.
 
About You:
- Experienced in delivering and overseeing digital platforms with strong technical understanding of infrastructure and architecture.
 - Skilled in Drupal CMS and Microsoft Dynamics 365.
 - Confident working with and managing relationships with external digital agencies.
 - Knowledgeable about accessibility (WCAG 2.1), performance optimisation, and user experience standards.
 - Excellent communication skills with ability to explain complex technical concepts clearly to colleagues with varying technical expertise.
 - Strong analytical and problem-solving skills with the ability to assess feasibility and manage risks effectively.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
If you’re an experienced Digital Technical Lead who thrives on ensuring digital excellence and wants to make a meaningful contribution to our organisation, we’d love to hear from you. Join us as our next Digital Technical Lead and help us build a stronger, more connected digital future.
The client requests no contact from agencies or media sales.
As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.
You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.
The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.
The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.
The client requests no contact from agencies or media sales.
Are you ready to shape the future of research that makes a real difference to people’s lives?
We’re looking for an experienced and motivated Head of Research Funding to lead our research funding activities and play a key role in implementing our new research strategy. Based in Northampton, this role offers the opportunity to oversee the development of new funding opportunities and ensure our work continues to drive meaningful progress for people affected by MND.
As Head of Research Funding, you’ll ensure our research investment delivers impact where it’s needed most. Working closely with colleagues across the Research and Innovation Directorate, you’ll manage a dedicated team, develop effective funding schemes, and strengthen connections with researchers, review panels, and grant holders.
Key Responsibilities
- Oversee the Association’s research funding activities, delivering to agreed budgets and timelines.
 - Ensure research priorities are focused on the needs of people affected by MND.
 - Develop and implement new funding schemes that accelerate progress and support our strategic aims.
 - Lead improvements to grant management systems, processes, and documentation.
 - Collaborate with colleagues to involve people affected by MND in funding decisions.
 - Build and maintain strong relationships with the research community, including members of our review panels, peer reviewers and grant holders
 - Oversee all reporting to the Executive Leadership Team and the Board of Trustees related to research funding
 - Contribute to annual business planning and continuous improvement within the Research Funding team.
 
About You
- Degree in a relevant subject.
 - At least five years’ experience in research management, ideally within a charity or government funding organisation.
 - Experience in management of complex operational functions related to the management of research funding
 - Line management and performance management experience
 - Strong background in developing and implementing grant management systems and processes.
 - Experience in financial management, including budgeting and financial reporting.
 - Experienced in business planning and process improvement
 
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Are you ready to shape accessible and engaging digital experiences that inspire action and support our mission?
We have an exciting opportunity for a Digital Products Manager to take responsibility for the development, delivery and improvement of our digital products that connect and engage our supporters.
You will lead work on our website, donation, fundraising and campaigning platforms, and other digital tools - ensuring they meet the needs of our audiences and support the MND Association’s strategy. Working closely with our Income Generation and Engagement teams, you’ll develop digital experiences that inspire giving, deepen engagement, and make it easier for people to support our mission to improve the lives of those affected by MND.
Key Responsibilities:
- Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms.
 - Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences.
 - Scope new products, map user journeys and enhance existing services to design or optimise digital experiences.
 - Advise on the procurement of new third-party digital platforms and technology.
 - Translate business and user requirements into technical specifications and user stories.
 - Ensure compliance with security and accessibility standards.
 - Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content.
 - Use data, analytics and usability testing to improve user experience and journeys.
 - Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development.
 - Support colleagues with training, guidance and communities of practice.
 - Build effective working relationships with external partners, suppliers and agencies.
 
About You:
- Experience in digital fundraising and income generation.
 - Knowledge of digital innovation in campaigning and raising awareness.
 - Technical skills in Drupal CMS and Microsoft Dynamics 365.
 - Experienced across the full product lifecycle with knowledge of team roles and documentation.
 - Strong understanding of user-centred design, user journeys and testing.
 - Awareness of best practice and emerging trends in digital technology and content.
 - Broad knowledge of accessibility principles and tools to support inclusive design.
 - Confident using audience insight, data and analytics to inform decisions.
 - Able to manage competing priorities, working to deadlines and balancing multiple projects.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
The client requests no contact from agencies or media sales.
Are you someone who enjoys helping others and creating positive experiences?
As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.
Key Responsibilities:
- Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
 - Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
 - Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
 - Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
 - Promote additional fundraising opportunities and relevant products to increase income where appropriate.
 - Ensure supporter records are accurately maintained on the CRM database.
 - Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
 - Follow all data protection, audit, and compliance requirements.
 
About You:
- Experience providing excellent supporter or customer service.
 - Strong communication and interpersonal skills with a confident telephone manner.
 - Able to handle challenging conversations with professionalism and empathy.
 - Competent in using Microsoft Office and databases.
 - A collaborative team player who enjoys working with others to achieve shared goals.
 - Organised, accurate, and able to manage time effectively in a busy environment.
 - Flexible and adaptable to changing priorities and responsibilities.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.
The client requests no contact from agencies or media sales.