Finance And Administration Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Kingston BuddyUp Coordinator
Location: From our office in Teddington, Richmond Upon Thames, London
Salary: pro rata of £25,500-£28,000 depending on experience, incl OLW
Hours: Part time, 21 hours per week, some flexibility on days/hours as the service can involve some evening work.
Contract: 2 years with potential for extension
Annual Leave: 25 days leave plus bank holidays (Pro rata)
Closing Date: 10am on Tuesday 9th July
Note: please get your application in as soon as possible as we are shortlisting and interviewing as soon as suitable candidates apply.
Richmond AID has successfully delivered the BuddyUp project in Richmond and Kingston for more than 10 years. We have established referral routes into the project and good links for attracting volunteers. This role is to work supporting young people in the borough of Kingston and you will work closely with our Richmond BuddyUp Coordinator.
BuddyUp Coordinator is a fun and exciting role at Richmond AID which requires someone who is motivated, creative and can work from their own initiative. The Buddy Up Coordinator will match disabled young people aged 14 to 17 to a volunteer buddy who will support them to access services and leisure opportunities. This post will be based in our offices in Teddington and will predominantly cover the borough of Richmond though at times you may also provide support in the borough of Kingston.
Your role is to recruit and train the volunteers, and then match them with a young person, providing ongoing support to young people and volunteers. You will work closely with our Kingston Buddy Coordinator running joint monthly group activities. So far trips have included bowling, cinema, crazy golf, shopping, days out in London, laser tag, boat trips, etc.
About you
You will be organised, and ideally have experience of running a project and experience of working with disabled people and/or young people. Training can be provided. You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Operations Manager
Based: Battersea Park - Hybrid and Flexible Working Model
Salary: £29,480 per year
Contract: Permanent, Full Time
Role Overview
This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company.
The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Job Purpose
- Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc.
- Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries.
- Stock check of the staff shared space, responsible for orders placement and financial spend tracking.
- Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
- Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly.
- Tracking insurance claims and accidents report for quarterly KPIs.
- Manage company performance data, ensuring deadlines are met and reports ready for client.
- Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports.
- Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment
- Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk.
- Seeking quotes for goods and services in line with Enable’s Procurement Code.
- To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety.
- Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.
The successful candidate will have
- At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
- Strong customer service skills and the ability to deliver excellent employee experiences
- Experience creating and monitoring databases
- A friendly, positive and helpful demeanour
- Basic knowledge of current Building Regulations and maintenance/repairs
- A thorough understanding of Health and Safety standards
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea. We are looking for a Systems Accountant to join our Finance Team. This person will manage and administer Battersea’s key finance system, Oracle NetSuite, and support with broader process improvement projects across the function. They will be responsible for ensuring the integrity, efficiency and functionality of financial systems and processes to support effective and accurate financial operations. They will also play a key role in delivering an excellent customer experience, delivering training, and advising on best practice.
The ideal candidate will have significant experience maintaining financial and reporting systems, be proficient in the use of Oracle NetSuite, and be CCAB-qualified.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Reports To: Director of Growth & Engagement
Salary: Points 33-37, £31, 152 - £34, 404
Department: Growth & Engagement
Location: Central Office, Belfast
Hours of Work: 35 hours per week, mainly Monday to Friday. A hybrid working system is in place (at least 2 days in office per week).
A flexi-time system is in operation and reasonable hours outside of this will be required to fulfil the duties of this position (some evening and weekend work).
Job Purpose: The Individual Giving and Legacies Manager will lead the development and execution of our mass marketing activity to grow our supporter base, and maximise every individual donor’s lifetime value to Simon Community.
By creating powerful fundraising campaigns, optimising supporter journeys, and diversifying income streams, including through digital channels, we can foster a strong sense of connection and loyalty among our valued supporters, and inspire a movement of support to end homelessness across NI.
Essential Criteria:
- At least 3 years proven experience in a fundraising, brand, or marketing role, including with elements of digital marketing, data analysis or insight.
- Proven track record of exceeding targets (financial or otherwise).
- Proven ability to write engaging copy for different audiences across varied channels.
- Significant experience and confidence in using a CRM and building processes for storage and reporting.
- Experience of budget and project management.
- Excellent working knowledge of digital marketing tactics and channels.
Desirable Criteria:
- Experience of working in a fundraising/charity context.
- Line Management experience.
- Proven track record of using data analysis techniques (and audience insight) to drive decision making.
- Experience of using Canva or MS Publisher
- Experience of using Raisers Edge NXT database.
- An understanding of the issues affecting homelessness and/or voluntary sector in Northern Ireland.
Skills & Knowledge:
- Strong project management skills with ability to oversee end-to-end campaign processes.
- Creative flair for storytelling, with first rate written communication skills.
- Ability to work independently and as part of a team
- Excellent workload management skills and ability to prioritise to meet targets and deadlines
Why work for the Simon Community?
We offer an extensive benefit package, including:
- Pension Plan
- Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
- Death in Service Benefit
- Generous Annual Leave Entitlement
- Learning and Development Opportunities
- Compassionate Culture
- Occupational Sick Pay
- Health & Wellbeing Initiatives
- Management Development Programmes
- Long Service Awards
- Blue Light Card Scheme.
The client requests no contact from agencies or media sales.
People and Office Assistant
Role information
Salary: £27,000 - £30,000
Role Type: Permanent
Location: The role-holder will be expected to have a presence in our London office at least twice a week with flexibility on working from home at other times
Right to work: You will already have the right to work in the UK with no restrictions
Closing Date: 12 noon on 27 June 2024
Role purpose
As we continue our exciting growth plans in 2024 to deliver on our ambitious goals and refreshed strategy,
we’re looking for a for an organised, thoughtful and proactive People and Office Assistant to join our
People and Finance & Operations teams. You will have lots of opportunities to develop new skills, take on
responsibilities and deepen your knowledge and experience in a supportive team, that is committed to
seeing you grow and thrive at work.
You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is
drawn from a range of backgrounds spanning leaders and changemakers across financial services and
social purpose sectors. The reach and influence of our team makes this an exciting place to work and
enables us to engage important stakeholders at the highest levels.
Some key responsibilities
· People Support - supporting the People Manager with the full employee life cycle: arranging interviews, onboarding new starters, maintaining the HR & training software systems, and all other people related administrative tasks.
· Meetings and Events - supporting the Executive Assistant with diary management and other administrative tasks including arranging internal and external meetings and events.
· Office and Health and Safety - supporting the Senior Finance and Operations Officer on all office management responsibilities, ensuring a safe and clean workspace and smooth working for the team.
· IT Systems - supporting the administration of core business systems including CRM, MS Office, Teams and Sharepoint
To be successful, your experience and skills will include:
· The ability to work as part of a team and to maintain highly positive and effective working relationships with others
· Previous experience in a HR support or HR administration role
· Good working knowledge of all MS Office applications
· Being organised and methodical, planning out your work and prioritising tasks
· Managing your time to deliver punctually against agreed deadlines
· Taking the initiative to ask for help, support colleagues and suggest solutions
· The confidence to thrive when working alone, but never in isolation
You will also share our passion for our mission to increase the financial resilience of people in
vulnerable circumstances.
Why work at Fair4All Finance
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of
people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial
products and services.
There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or
unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.
We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed
by the UK government. This makes it possible for money in dormant bank and building society accounts to
be used to help good causes.
Our vision is of a society where the long term financial wellbeing of all people is supported by a fair
and accessible financial sector.
Our Benefits include:
Financial Security:
• Pension, group life assurance, critical illness, and income protection, family leave
Wellbeing:
• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub
(including an Employee Assistance Programme)
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people
and communities we serve. We are an equal opportunities employer with an inclusive environment where
different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and
develop, and all team members can contribute to their fullest potential.
Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil
partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or
People and Office Assistant Job Advert June 2024 social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.
When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider
any reasonable adjustments that potential team member may need to be successful. We recognise the
importance of a good balance between work and home life, so we do everything we reasonably can to
accommodate flexible working.
Applications
· Please apply through Applied by 27th June 2024 at 12.00pm.
· Interviews will be held on W/C 8th July 2024.
After the job advert closes, your answers will go through a sift process, randomising and anonymising
answers to take out individual information that could add biases into hiring decisions. This enables
application reviewers to review each answer objectively. People scoring the applications will not have
seen your CV at this stage of the process so please try your best to answer questions with specific
examples and without simply rephrasing your CV, which they will review later in the recruitment process.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Client Support Worker targets those who need the Foodbank on a repeated basis and offers a package of support to address the complex and often overwhelming challenges and crisis situations they are facing. You will work with clients to give time, advice, advocacy and emotional support as well as providing personalised support. This could include assisting them to access help with finances, debt, social isolation and other issues and connect them with other local projects which may be relevant. You will also work closely with the referral agencies who issue Foodbank vouchers.
Principal Duties and responsibilities to include:
- Client Engagement: Sit down with visitors and engage in conversation with them. Offer a listening ear and signpost clients, as required, to further support using your knowledge of the local environment.
- Client Support: Develop individual plans for clients to assist them through next steps. Act as an advocate where appropriate, assisting with phone calls, form filling and appointments. Accompany clients to other projects as required.
- Administration: Understand and complete the administrative processes for referrals and applying for various grants
- Signposting: Proactively explore the local support offering, build relationships and add useful resources to the signposting folder and disseminate to the centre teams regularly
- Centre Culture: Work alongside the Centre Coordinators and volunteers to make foodbank visitors feel welcome
- Volunteer Support: Support volunteers in centres to increase their skills and knowledge
Key attributes and skills
- Positive and proactive: being proactive and outgoing, resourceful and imaginative, encouraging and resilient, with a strong positive attitude.
- Community experience: previous experience of casework and working with people with challenging situations. An understanding of safeguarding.
- Empathetic and caring: able to listen to and connect with a range of clients and deal with everyone with kindness, care and tact; meeting people where they are. The ability to work within professional boundaries.
- Passion and commitment: a genuine passion for BBF’s mission and for working hard to help the people we serve in a caring and practical way.
- Relationship management: ability to develop effective relationships with clients and local organisations and comfortable building networks.
- Interpersonal skills and team working: excellent interpersonal skills and the ability to work well in a team. Able to deescalate challenging situations in a calm manner.
- IT skills: comfortable using and assisting clients with a range of technology – online applications, emails, attachments.
- Support for our Christian ethos and values: either being a practising Christian or demonstrating a strong willingness to support, and act in accordance with, BBF’s Christian ethos and values.
About Us
Bromley Borough Foodbank (the “Foodbank”, “BBF” or “we”) was founded in 2011 by Christian churches as a foodbank serving those in need in the London Borough of Bromley. We are a member of the Trussell Trust network of over 400 UK foodbanks.
We remain proud of our Christian identity and ethos, but over the years we have grown into a community-based foodbank. We bring together individuals, schools, workplaces and other groups from all faiths and none to help people in our community facing financial hardship to get back on their feet. We also play our part in efforts to end the need for foodbanks in the UK.
Please indicate in your application whether you are interested in a full time or part time role. If you are interested in a part time role please mention your preference for the number of days and week and/or which sites. We currently operate 6 sessions a week:
Monday - Penge and St Mary Cray
Tuesday - Bromley
Wednesday - St Mary Cray
Thursday - Bromley
Friday - Orpington
The client requests no contact from agencies or media sales.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.
This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.
Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.
A full job description and ROH information pack is attached below.
Closing date for applications: 8am, Thursday 27th June 2024
First stage online interviews will be held w/c 1st July 2024
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
Fundraising Events Officer
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Fundraising Events Manager
Start date: As soon as possible
Hours of work: Full-time, permanent.
Salary range: £22,000 - £25,000 FTE, depending on experience.
Purpose
This is an exciting and vital role supporting the delivery of the events programme within a leading mental health charity.
We are looking for someone with a love for events and a passion for supporting people wanting to raise money to make a difference for young people’s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and community fundraisers. Experience within the third sector is desirable but not a necessity.
As Fundraising Events Officer, your role is to support the Fundraising Events Manager to plan, deliver and review an exciting calendar of Charlie Waller fundraising events, supporting a wide range of third-party challenge events and community led activities.
Key responsibilities and duties
The Fundraising Events Officer will support the overall delivery of our varied events programme, bringing their enthusiasm to a calendar of events that aim to raise significant income for the charity, whilst also raising the charities profile and reach. They will play a key role in the delivery of well-loved annual events and support our growing network of event participants. Including but not limited to:
- Supporting the overall delivery of our events programme, working closely with the Fundraising Events Manager, Head of Fundraising and fundraising committees.
- The opportunity to take a lead role on the planning, delivery and evaluation of a number of events, managing the expenditure budget and meeting income targets.
- Maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices.
- Support the fundraising committees with their activities, providing administrative support and guidance as needed.
- Support the promotion of our fundraising events, writing copy, building emails and supporting social activity.
- Support the development of our event marketing collateral, to support participants fundraising efforts.
- Build relationships with third-party event organisers.
- Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
- Represent The Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given.
- Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.
- Develop excellent and enduring relationships with existing supporters, fundraisers and community groups and engage new audiences. Including recognising and supporting their fundraising efforts and thanking them appropriately.
- Send fundraising materials (including t-shirts, information packs, etc.) to individuals raising money for us.
- Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
- Liaise with a wide variety of people and organisations including supporters of the charity, trainers, funders, other statutory and voluntary organisations who work in the mental health field, and members of the public.
- Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
- Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
- Routine call handling as part of the wider office administrative team.
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
Please send your CV and a covering letter, demonstrating how you meet the requirements of the role. Applications will not be considered without a covering letter. The deadline for applications is Sunday 30th June.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
You will hear back from us by Friday 5th July, if not before and should you be shortlisted, an interview will take place w/c 8th July and will involve a competency interview along with a short 10-minute task relevant to the role.
We will provide details about the task and provide the interview questions in advance to allow candidates time to prepare.
Person Specification – Fundraising Events Officer
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- Highly organised and able to prioritise, plan effectively and work to deadlines.
- Excellent relationship management skills
- Excellent oral and written communication skills
- Comfortable working with databases to manage supporter records and report on progress.
- Knowledge of standard Microsoft Office software
- Comfortable with digital tools to aid promotion and fundraising.
Desirable
- Experience in using database software or a willingness and competence to pick up this skill quickly.
Attainment
Essential
- Experience of working in an events role or in a similar field
Desirable
- Experience of managing budgets and working to targets
- Experience of evaluating events
- Knowledge of GDPR requirements
- Experience of a variety of different fundraising events
- Knowledge of fundraising in the UK charity sector
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- An ability to work independently on projects as well as an enthusiasm to support the wider Fundraising Team.
- Great interpersonal and social skills
- A commitment to working to meet the charity’s objectives.
- Enthusiasm for events and community fundraising
- Creativity and willingness to try new things
- Comfortable in representing the charity
Desirable
- Interest in and awareness of mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a values-led individual to bring their organisational flair to an organisation delivering important services in South East and Central Essex.
Location: Southend-on-Sea (Hybrid)
Contract: Permanent, Full time
Salary: £38,000 - £45,000 per annum
Benefits:
- Auto-enrolment Pension scheme with 3% contribution from the organisation
- Opportunities for hybrid working after an initial embedding period
- Training and development opportunities
- Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme
Role Responsibilities:
As Head of Operations you will be responsible for ensuring organisational effectiveness by playing a pivotal role in overseeing various aspects of our operations, including governance, compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
You will work closely with the CEO and senior management team (SMT) and will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations, while contributing to the strategic planning and growth of the organisation.
Requirements:
You will need to have:
- Knowledge of the regulatory requirements for a charity.
- Experience of driving organisational strategy and managing change.
- Proven experience of leading teams and developing strategies to improve performance.
- Previous experience of management, co-ordination, preparation and delivery of financial information to stakeholders including Boards of Trustees.
- Experience of leading the financial and administrative operations of a charity.
- Highly numerate with previous experience of setting and managing budgets, management accounts and cashflows.
- Excellent administrative skills with rigorous attention to detail.
- Ability to work collaboratively and transparently as part of a team and provide support for colleagues.
- Excellent people management skills.
- Excellent verbal and written communication skills.
- Strong commitment to equality of opportunity and the ability to bring this to the forefront in a professional context.
Eastside People is supporting South Essex and Central Essex Mind in the recruitment for this role.
Before you make an application, please download and read the SECE Mind Candidate Information Pack.
Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
About South East and Central Mind
We are South East and Central Essex Mind (SECE Mind). We support people to live well in their communities and at work. We are passionate about change. We find innovative ways of supporting everyone to develop their potential by providing advice and support. We are working together for a common social purpose, sharing responsibility and accountability. We value working in partnership. We know that bringing together different perspectives can help find solutions to complex problems. We ensure that people experience better mental health. We are an independent charity and also an active member of the Mind network.
Closing date 12-07-2024
REF-214 878
Self Help UK is a voluntary sector organisation which was established in 1982. We promote and encourage self-help groups to empower individuals to take better control of their circumstances or conditions, gain strength from others, and improve their self-care. Our mission is that together with our national network, we inspire and support self-help leaders through connection, skills, and influence. Our vision is for self-help leaders to make the biggest possible difference. For more people to feel empowered and able to actively take control of their own health and wellbeing. The charity works directly with individuals and groups locally in Nottinghamshire and across the country who are involved in self-help and community development. Within SHUK itself there are several delivery streams including: Cancer Support Services (including the Beyond Diagnosis project & our PCN work), Deaf Support Services (including the Deaf Cancer Support Project), Community Outreach and our online Learning Centre. Each of these distinct departments already has an operational leader, so this role of ODOC will contribute support to these existing departmental leaders, through the smooth coordination of various operational tasks.
This role sits in the heart of the charity in terms of coordinating and bringing together several important operational and strategic functions. These functions include:
• Human Resources (HR), including Health and Safety.
• Finance administration (to support the Finance Manager and other departmental managers).
• Office management (including facilities and IT).
The role holder will provide advice and guidance on HR policy direction and governance on people related matters; you will also provide HR support and guidance to staff and managers. The role holder will work with the Chief Executive Officer and Heads of Department to synchronise people related activities across the Belgrade Theatre organisation, including the annual appraisal/performance reviews.
Salary & Band: £47k dependent on experience
Department: Finance
Contract: Permanent
Hours: Full-Time, but job sharing applications will be considered
Line Manager: Director of Finance
Reporting to: Director of Finance
Location: The Belgrade Theatre Coventry, but a hybrid working proposal would be considered
What are we looking for?
QUALIFICATIONS
CIPD qualification at level 5 (Associate), or a similar level of experience
EXPERIENCE
● Strong knowledge and experience of core HR processes including recruitment, selection, training and development, performance management as well as contracts, compensation and benefits
● Excellent knowledge and understanding of all relevant employment legislation and statutory requirements, preferably including BECTU and Equity agreements
● Strong competence in Microsoft Office, including Excel
● Excellent communication and interpersonal skills
● Leading HR responsibilities for a 50-100 UK organisation
● Use of a HR Administration system, preferably Breathe
● Disability Confident Employer Scheme experience
Deadline for applications: Thurs 20 June, 9am
Interviews: w/c 24 June
For more information and to apply, visit the Belgrade Theatre website and download the recruitment pack.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It’s an exciting time to join the Community & Events team as we grow our portfolio of community fundraising products, third party challenge events and flagship fundraising events.
Location: Based in our London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
About the role
As Community & Events Team Coordinator, you will be the first point of contact for a range of community fundraisers and eventers, providing an exceptional supporter journey. Your role will include supporting the team on projects such as TCS London Marathon, London Landmarks Half Marathon and our flagship event, Icebreaker, gathering valuable supporter insight to grow our portfolio. You will work closely with the Data Imports and Finance team to coordinate income, event administration and reporting to ensure accurate and up to date records.
About you
To be successful in this role you will:
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Be organised and have a good eye for detail
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Have a good communication style and be able to gather insight from supporters
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Be able to manage multiple work streams with conflicting deadlines
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Be confident when working with external suppliers and internal stakeholders
You may have experience in; administration, coordinator roles, volunteer coordination, supporter care/service, assistant role
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held on Thursday 11 July 2024 location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.