Finance and compliance manager jobs in knightsbridge, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities. Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.
Accountability
The post is accountable to the Managing Director.
Purpose
The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.
To be responsible for the achievement of project goals, measurable outcomes and outputs.
To continually develop and improve the Young Lewisham Project’s offerings.
Oversee and improve attendance
Principal Duties
To oversee the delivery of Young Lewisham Project programmes and activities.
To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.
To actively promote the services of the project through appropriate channels and on appropriate platforms.
To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.
To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.
To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.
Support young people with SEN
Support tutors to work with young people with challenging behaviour
Specific Duties Management
To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.
To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.
To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.
Manage workshop equipment - service, maintenance, repair and replacement
Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.
Oversee risk assessments and health and safety of workshops
Specific Duties Human Resources
Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.
Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.
Specific Duties pertaining to individual Groups and Projects
Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.
To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.
To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary
Monitoring and Reporting
Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes
Responsible for producing timely and accurate reports for the Management Committee and external funders.
General
In carrying out the above role, the post holder will:
Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).
Work with young people in accordance with the core values of mainstream education & youth work
Manage accident and incident reporting processes
Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.
Adhere to Health and Safety protocol and procedures in line with the nature of the role.
Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.
Seek to improve his/ her own performance and be committed to continuous professional development.
To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.
The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.
The client requests no contact from agencies or media sales.
OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
British Association for Sexual Health and HIV (BASHH) is seeking to appoint an outstanding Executive Assistant (Governance Officer).
The post holder will work closely with elected Officers, the board and CEO to support delivery of BASHH core membership services and ensure the highest standards of governance and oversight. The first port of call for many BASHH members, this person will have a key role in supporting excellent member services and communications. Their support will enable the President, CEO and Officers to lead effectively in their respective areas.
Joining at an exciting time for BASHH, with the organisation transitioning to an in-house model of operating some of its core functions, the post-holder will join a new, small staff team. A strong collaborator, they will work with a wide network of stakeholders, including highly committed clinicians and other health care providers on the BASHH board and membership.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Highly Specialist Physiotherapist (Band 7) – Fixed Term Contract November 2026 to join our Rehabilitation services team. This role is to provide high quality, evidence-based assessment and intervention to children and young people with neurodisabilities, neurodevelopmental and orthopaedic conditions and respiratory needs. All interventions will be goal focused, evidence-based, and child and family centred.
Role Requirements
- Assess, plan, execute and evaluate physiotherapy interventions for referred children, within a multidisciplinary team setting and using facilities available, both on and off site.
- Carry out highly specialist physiotherapy assessments and interventions, including support for the on-site Botox clinic; Casing; and Orthotics provision.
- Produce functional goals in collaboration with the child / young person, family and MDT.
- Devise suitable, individualised, 24hr physiotherapy/postural management programmes for each child, whether to be carried out by parents or members of the Multidisciplinary Team; these should be monitored, evaluated and adjusted appropriately according to the needs of the child. Work collaboratively with families to maximise engagement in therapy sessions; support the management of and promote confidence, in meeting their child’s needs.
- Assess for and organise provision of necessary therapy equipment and/or orthotics. This may be loaned equipment for use at The Children’s Trust or recommendations for equipment for long-term use on return home.
- Teach, integrate and monitor physiotherapy interventions/ advice in the child’s environment, whether it is carried out by parents, therapy staff, nursing or care staff.
- Work closely with all members of the Multidisciplinary Team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and/ or appointments, as required.
- Implement and monitor chest management and physiotherapy programmes.
- Liaise with external services and follow respiratory guidelines set by tertiary centers. Support the implementation of child specific respiratory physiotherapy management plans and monitor how well they are working. Escalate issues around respiratory concerns to specialist providers outside of the organisation that support respiratory management.
- Support the implementation of specific respiratory physiotherapy management plans, including: basic manual techniques, appropriate use of oxygen in ventilator support, demonstrating an awareness of inadequate ventilation and when to escalate care accordingly, ensuring awareness of how other components of the child’s care, impacts on their respiratory function.
- Use awareness of how other components of the child’s care may impact on their respiratory function.
- Use awareness of how a 24hr postural management programme impacts on the respiratory system, sleep pattern and the compliance to rehabilitation, in order to inform physiotherapy interventions and the multidisciplinary care and therapy plans.
- Support the delivery of 24hr rehabilitation, through the provision of advice/ information, education and modeling, to the Multidisciplinary Team, tailoring the provision of information to the needs of the child, their family and the staff concerned.
- Liaise with all appropriate medical staff, whether employed by The Children’s Trust, visiting consultants or at off-site clinics and attend clinics with the child, as and when required.
- Contribute to the assessment and discussion of new referrals to The Children’s Trust, carrying out off-site referral assessments around the United Kingdom, as required.
- Work collaboratively with professional colleagues in other services, to facilitate the admission and discharge process.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The Drive Training Coordinator plays a central role in coordinating the planning and delivery of training activities across The Drive Partnership. The Training Coordinator will provide efficient logistical, administrative, and learner support across all Drive workforce trainings. This includes managing training schedules, resources, communication, and data in support of high-quality training outcomes.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NZF
National Zakat Foundation (NZF) gives Muslims around the UK a way to bring their Zakat to life.
It is the only organisation with a nationwide reach that helps Muslims calculate and give Zakat or apply for Zakat.
This is an exciting time to join NZF. With over ten years’ experience in collecting and distributing Zakat in the UK, NZF seeks to help as many people in need as possible with an experience that makes them feel valued members of the Muslim community.
How this post supports NZF’s vision and mission
The post-holder will be responsible for offering support to the Director of Finance and Governance to ensure effective outputs within a high-performance environment, adhering to the highest standards of corporate governance.
The main responsibilities of this role include tracking, collating, and recording essential performance information; providing administrative support for the Board meetings, sub-committees, working groups, senior leadership meetings and team meetings; maintaining governance procedures and ensuring their adherence; and managing and maintaining risk registers.
To succeed in this role, you will have a passion for the non-profit sector. You will be highly organised and diligent, showing great attention to detail. You will be proactive and possess excellent oral and written communication skills. You will have excellent people management skills with the ability to build effective, professional relationships with internal and external stakeholders, ranging from senior managers, directors and external stakeholders. You will be highly motivated, versatile, empathetic, and have a good eye for detail. You will ensure that policies and processes are being implemented effectively across the organisation.
Typical Accountabilities of position:
Board and Senior Leadership meetings:
· Maintain a forward-looking calendar of Board, Board Committees and Senior Leadership Team meetings and agenda items and set up the meetings.
· Support line manager to prepare agendas, co-ordinate timely pre-read papers, write minutes, and track agreed actions.
· Maintain consistent Terms of Reference across all Board Committees.
· Provide administrative support to the line manager and Board with recruitment, induction, performance management and succession planning for the Board and Board committees.
· Manage and maintain Trustee documentation to ensure that information is transparent, up to date and readily accessible.
· Provide administrative support to the line manager and Board Chair with a periodic review of the Board, its value and behaviours, practice and operations.
Compliance:
· Ensure compliance with requirements and guidelines of Charity Commission, Companies House and other regulatory bodies.
· Coordinate the narrative, design and approval of the Annual Report and Accounts.
· Ensure appropriate governance information reflected in external communications.
· Ensure full and accurate reporting provided to grant funders.
Governance and risk management
· Support governance within the functions, and ensuring appropriate guidance and advice provided from those functions to the wider team.
· Manage and maintain risk registers across the departments.
Approach
· Comply with relevant legislation and regulation ensuring that good practice is observed.
· Understand and support the vision, mission and aims of NZF.
· Adhere to and champion NZF’s policy and practices on safeguarding.
· Ensure the approach is coordinated with key stakeholders across the organisation.
· Undertake any other duties requested by the line manager commensurate with the role.
Relationships and Stakeholders
· Executive Team, Trustees, Advisors and other staff across the organisation
· External consultants, freelancers, and partners
Why work with NZF?
- Flexible working
- Enhanced Maternity / Paternity pay
- Ethical pension
- Health cash plan (Medicash)
- Days off for religious holidays
+ How to apply
Please send a cover letter with a CV.
The cover letter must show why you are a suitable candidate, demonstrating any relevant knowledge and skils, experience and behaviours that match the requirements for the post. The cover letter should not exceed 2 sides of A4.
Applications close – Friday 27 June 2025.
Interviews expected – Week Beginning 30 June 2025.
For more information about the role or how to apply, you can click on the job pack Governance Officer Job on the website ( NZF) under vacancies.
Note: an application for a DBS certificate wil be submitted in the event of the individual being offered the position. A copy of the Charity’s ‘Hiring policy -ex offenders’ is available on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently.
About Global Health Partnerships GHP
GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.
We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.
At the heart of our work is the vision of a world where everyone has access to healthcare.
You can learn more about our work on our website.
The team and role overview
The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices.
The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness.
Three things to be excited about
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You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally.
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You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates.
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This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth.
Main responsibilities
Human Resources
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Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice.
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Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines.
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Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration.
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Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions.
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Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system.
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Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence).
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Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices.
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Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates).
Operational and Administrative Support
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Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members.
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Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning.
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Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes.
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Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security.
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Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding.
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Oversee day-to-day office operations including booking meeting rooms and acting as key contact.
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Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed.
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Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers.
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Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready.
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Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
Would you like to play an important role in running an organisation that improves the way science is covered in the news?
Diet, microplastics, climate change, e-cigarettes, Alzheimer’s....if it's in the news and it’s controversial, the SMC will be working hard to pump out accurate, evidence-based science into the 24 hour news media.
But this frenetic media operation must have rock-solid operations support behind it. It needs a highly competent, confident, organised and efficient individual who supports the SMC’s mission but loves running the operations behind the scenes. The successful candidate will be a calm, self-sufficient problem solver who makes the charity run smoothly and who takes satisfaction from ensuring that the team of energetic, dynamic press officers can make a difference to science in the media every day.
The Head of Operations and Governance is a key member of senior staff. You will be either a practised operations specialist looking for a new challenge or someone with relevant experience looking to step up to their first role leading operations. In this role, you will:
- Be responsible for financial management, fundraising admin, preparation of annual accounts and bookkeeping
- Support the CEO in fundraising initiatives and project admin
- Provide the operational underpinning for the Centre ensuring the smooth running of IT, events, contracts and all office systems
- Act as secretariat to the Board of Trustees, Advisory Committee, Remuneration Committee and Audit and Risk Committee
- Guide the governance of the charity and complete statutory reporting.
You must be highly organised and have a clear head for numbers and systems. Often working under your own steam and multitasking to tight deadlines, you will need to be efficient and committed to the unique needs of this role without being drawn into the science and media activities of the Centre.
Experience of the charity sector, finance and/or governance is an advantage.
You must have the right to work in the UK. We cannot provide visa sponsorship.
Starting salary: £41,400-£56,700 depending on experience, with an annual performance-related pay increase
Application deadline: 9am Monday 4th August 2025
Interviews: Tuesday 19th August 2025
To start: October/November 2025
Location: We are an in-person Central London office where staff work on site 5 days a week, but opportunities for flexible working will be considered.
For information
For an informal discussion about the role please contact (between 14 and 25 July):
- Selina Kermode (current post holder) [email listed on the jobs page of the Science Media Centre website]
- Fiona Fox (Chief Executive) [email listed on the jobs page of the Science Media Centre website]
The application deadline is 9am on Monday 4th August, and interviews will take place on Tuesday 19th August. Click on the 'Redirect to recruiter' button below for instructions on how to apply.
The client requests no contact from agencies or media sales.
About the Role
We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.
We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.
Purpose of Job
To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.
Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.
The primary duties are:
1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.
2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.
4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.
5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.
6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.
7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.
These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




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Head of Institutional Relations and Governance
About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.
The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.
Key Responsibilities
Institutional Fundraising & Relationship Management
- Identify and engage potential institutional funders and foundations both in the UK and internationally.
- Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
- Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
- Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.
Organisational Governance & Capacity Building
- Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
- Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
- Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.
International Presence & Localisation Strategy
- Design and oversee the establishment of Charity Right branch offices in key geographies.
- Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
- Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.
Strategic Partnerships and Alliances
- Develop and implement a formal institutional partnering strategy.
- Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
- Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.
Monitoring, Reporting & Evaluation
- Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
- Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
- Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.
Essential Skills and Experience
- Significant senior-level experience in institutional fundraising, partnership management, or international development.
- Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
- Demonstrated success in securing and managing funding from institutional donors.
- Experience in establishing and managing international offices, branches, or subsidiaries.
- Proven leadership skills with the ability to influence and collaborate across departments.
- Excellent written and verbal communication skills.
- Strategic thinker with strong project management and execution capability.
- Values-driven, with a commitment to transparency, accountability, and inclusion.
- Familiarity with safeguarding frameworks, donor audits, and risk registers.
Desirable Skills and Experience
- Experience working in humanitarian or faith-inspired development contexts.
- Legal, compliance, or public policy background.
- Existing network within institutional funding or global development sectors.
Success Indicators
- Institutional Fundraising & Relationship Development
- Number of institutional funder relationships established (UK and international)
- Number of funding applications submitted per quarter
- Total value (£) of secured institutional or foundation grants annually
- Application success rate (%) across funding proposals submitted
- Donor retention and re-engagement rate (%)
Governance & Organisational Capacity
- Completion and implementation of key governance policies
- Improvement in organisational assessments conducted by external funders or partners
- Internal audit readiness and compliance rate
- Number of governance or compliance gaps resolved each quarter
- Staff training or briefings delivered on governance-related improvements
International Branch Development
- Number of international entities registered or formalised in target geographies
- Time taken from initiation to legal establishment of each branch
- Compliance rate with local registration, reporting, and governance requirements
- Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)
Strategic Partnerships
- Number of partnership MOUs or contracts formalised
- Partner performance satisfaction score
- Number of co-designed or co-delivered proposals with partners submitted per year
- Strategic alignment index – measured via internal SLT reviews
Reporting & Monitoring
- Reporting compliance rate (%) with donor reporting deadlines and formats
- Timeliness and quality score of narrative and financial reports submitted
- Quarterly internal partnership performance reports delivered to SLT/CEO
- Monitoring framework adoption rate across new institutional projects
Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Internal Auditor
Location: London or Nairobi (with a right to work)
Reporting to: Chief Executive Officer (CEO) functional line to the Director of Finance and Operations
Grade and salary Grade F (in line with national salary scale) UK - £43,800 per annum , Kenya - Ksh 5,010,684 per annum
Type of position: National (as above)
Contract terms and hours: Open ended (depending on funding). Full time, 37.5 hours per week
Background:
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. We use this evidence and learning to improve local, national and international policies and practices that can help build lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives, free from fear and insecurity. We are a not-for-profit organisation operational in nine countries across Africa, Asia and the Middle East. Saferworld is committed to providing a safe and trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
Saferworld’s staff are at the heart of our work and their skills and expertise ensure we continue to function a leading conflict prevention and peacebuilding organisation. As we evolve and grow, we want to ensure our programmes, research and capacity interventions retain their quality, stay rooted in the voices of people living in conflict, and ensure our staff are motivated and challenged in their work.
The success of our organisation’s mission depends on people. Capitalising on what is unique about individuals and drawing on their different perspectives and experiences will add value to the way we work. Saferworld is committed to the principles of equality of opportunity for all and seeks to promote a positive approach to equality and diversity and within the scope of the relevant legislation, to having a workforce and working environment that is free of discrimination, prejudice, stereotyping, harassment, victimisation and undignified behaviour. We oppose all forms of unlawful or unfair discrimination.
The Internal Auditor role will undertake internal audit assignments, develop country-specific internal audit processes or thematic internal audits and work with our London and global teams to support external audit processes in countries of operation, oversee the global audit register, and with teams across the organisation advance effective financial management performance across the organisation
Job purpose:
Reporting to the CEO and working closely with the Director of Finance and Operations, the post holder will undertake internal audit assignments and compliance reviews aimed at improving Saferworld’s internal systems and processes. The post-holder will also support the development of financial controls and build the capacity of finance and operational teams to implement them effectively.
The role requires a high level of initiative; proven skills and experience in project management; experience working collaboratively with others to achieve our vision; and strong communication and problem-solving skills.
The post-holder will have a successful track record in designing and leading internal audit processes and strengthening control systems, preferable at a complex organisation with multiple country offices/business units. Additional experience working with offices/partners in/on conflict affected contexts is highly desirable.
Roles and responsibilities:
Plan and carry out internal audits
- Draw up a yearly Internal Audit Plan based on key risks and an assessment of audit needs and agree it with the CEO in consultation with the Director of Finance and Operations and Director of Policy and Programmes.
- Carry out internal audit assignments across departments, projects, and programmes to assess compliance with financial policies, donor agreements, and statutory regulations, including negotiating terms of reference with relevant system/area owners, preparing reports, presenting the findings to the Senior Leadership, and following up on recommendations.
- Review financial transactions and accounting records, including data from SUN, to ensure accuracy and integrity.
- Support necessary pre-audit preparation work related to external audits (both statutory and project audit) and assist the teams in ensuring smooth audit.
- Maintain the organisation’s register of grant and project audits, ensuring that audit findings recommendations are clearly documented and shared.
- Monitor the implementation of these recommendations and follow up on corrective actions to ensure timely and effective solution.
- Carry out special investigations, as required by the Saferworld CEO or Senior Operational Team (SOT).
Strengthening organisational systems and risk controls
- Produce an annual review of the overall effectiveness of Saferworld’s systems of internal control and make recommendations and arrangements for identification and management of risks and produce an annual plan to address these areas.
- Report quarterly to the Senior Operational Team (SOT) on the annual review and plan.
- Attend the governance/Board of Trustees Finance and Audit Committee four times a year and produce a report for the meetings, including feeding back on learnings from internal audits carried out.
- The post-holder must maintain independence and objectivity in carrying out audits and investigations. They have direct access to the Board/Audit Committee when necessary.
- Produce quarterly report for the Board meetings.
- Promote a culture of accountability, transparency and continuous improvement across the organisation.
Key working relationships
- Director of Finance and Operations
- Director of Programmes & Policy
- Head of People
- Regional Directors
- Head of Governance and Operations
- Finance Business Partners
- Country Directors/Managers
- Country Finance Managers
Scope and accountability
Decision making and limits of authority
- Methods of investigation within assigned internal audits, reviews, findings and recommendations to CEO & Director of Finance and Operations
- Key that the Internal Auditor is seen to be able to provide independent advice, guidance and analysis.
Financial resources
- Financial responsibilities primarily about auditing financial management practices and processes
Other resources
- Audit investigations data and reports, internal audit plan, guidance and tools for supporting effective risk assessment and risk management – works globally
- Contribute to the implementation and effective use of financial systems (works globally)
People management
- Capacity building country finance managers in relation to financial systems and processes.
- Capacity building staff and partners in relation to risk assessment and management
Legal, regulatory and compliance responsibility
- Key internal role in ensuring compliance with financial policies and procedures (internal) and financial regulations (external), and in identification on risks/noncompliance issues for addressing
Person specification
Knowledge
- Excellent understanding of internal audit principles and methods and risk identification and management
- Auditing or accounting professional qualification (e.g. ACCA, CPA, CA, CIMA or Certified Internal Auditor with active membership status) and sound knowledge of accounting procedures, principles and systems
- Good understanding of and experience using SUN system will be an advantage
Experience
- Extensive experience in the internal audit function in a large/medium-sized NGO or similar complex organisation
- Experience of undertaking a variety of audit related, research/ evaluation and project management work
- Familiarity with donor-funded project audits (FCDO, EU) and related compliance requirements
- Experience in working with programme teams (particularly in different country settings), sharing learning from audits, and supporting implementation of recommendations
- Experience in training or mentoring staff on compliance, internal controls, and financial procedures.
Skills
- Strong analytical and quantitative skills
- Skills to build effective, trusting relationships at all levels of the organisation, and ability to influence senior managers and other stakeholders regarding the importance of effective controls
- Excellent project management skills with experience in planning, organising and delivering audit assignments Excellent facilitation, negotiation, verbal and written communication skills with the ability to write reports and present complex/sensitive information in an understandable way to a range of audiences
- Solution-oriented, pro-active, flexible, a team-player, and responsive
- Strong interpersonal and team-working skills
- Good IT skills, including in MS word and excel
Other
- A willingness to promote the work of Saferworld and work collaboratively with others
- Ability to work in a non-partisan manner, sensitive to differences of ethnicity, religion and gender
- A commitment to learn and be open to new ideas and approaches
- Demonstrated commitment to principles of transparency, accountability, and honesty
- Commitment to and compliance with Saferworld’s safeguarding principles
- Knowledge of applicable laws, donor regulations and statutory reporting requirements in countries where Saferworld operates
Other requirements
Travel will be required for purposes of capacity building, internal audits and investigations, within country offices
Application process
To apply: Apply through our vacancy portal on our Saferworld Jobs website
Upload your CV and a covering letter addressing the person specification and why you feel your experience matches the requirements of the role.
Closing date for applications: 23rd July 2025
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity. This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.
Main Responsibilities
- Work with the Director or Finance & Operations (DFO) to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
- Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
- Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
- Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
- Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
- Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
- Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
- Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
- Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
- Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
- Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.
Person specification
- Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
- Deep understanding of Salesforce platform capabilities.
- Excellent project management skills, including budget and stakeholder management.
- Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to manage, coordinate and get buy-in from technically inexperienced team members.
- Experience with data migration and integration is a plus.
- An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
- Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
- An understanding of equal opportunities issues and a commitment to diversity.
- Commitment to Create, its activities and mission.
Terms & Conditions
- This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
- This role is based in London.
- Salary: £45,000 per annum pro rata (0.6 FTE).
- Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
- A beautiful office based in the City of London. Hybrid working is available following induction period.
- 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
- The opportunity to visit projects and Showcase events.
- As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
- In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.
* Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.
The client requests no contact from agencies or media sales.
We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived
experience.
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work, advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery.
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change
for beneficiaries.
Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate
and effective, taking remedial measures and implementing change as necessary. This includes supporting board
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising
Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.
People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.
External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring
organisational awareness of the external landscape and the changing needs of trans children, young people and their
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:
- Scheduling and organising internal staff meetings and events
- Providing end-to-end support in Khulisa's recruitment processes
- Managing Khulisa's central mailbox
- Taking resposibility for Khulisa's invoice management system
- Carrying out monthly payroll administration
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this
- Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions
- Ability to perform financial administrative tasks, such as expenses administration, using relevant software
- Excellent organisational and time management skills
- Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
- Ability to properly deal with sensitive / confidential information
- Experience working within a small but close-knit team
- Demonstrable ability to plan and prioritise own workload with minimum supervision
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
- Willingness to work occasional weekends and evenings when required
Knowledge/Skills
- Strong IT skills, including proficiency in Microsoft Excel spreadsheets
- A commitment to Khulisa's work
- Some knowledge of Salesforce or other similar CRMs
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.