Finance And Operations Manager Jobs in Cardiff, Wales

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager, Trusts Executive and the new Trusts and Institutional Funding Executive. The main task of the Institutional Funding Lead is to secure funding from UK-based institutional donors, with a primary focus on the FCDO.

You will drive forward dynamic and proactive engagement strategies directly with UK-based institutional donors and indirectly through consortia, as well as developing and supporting organisational positioning for contracts and grants.

This role will introduce innovative and agile funding approaches and models to enhance War Child UK’s competitiveness in a complex donor environment. You’ll achieve this by working closely with the War Child Alliance Foundation to research and analyse opportunities, enhance and support donor engagement plans, and drive forward engagement opportunities to maximise and secure funding.

About the role

• Develop and strengthen a network of contacts with relevant representatives from UK institutional donors and partners, primarily FCDO, institutional foundations and INGOs, to enable consortia to develop and grow.
• Identify funding needs within War Child and match them with institutional funding opportunities by engaging with country teams, the regional teams and the Alliance institutional funding coordination.
• Lead the co-creation, coordination, and design of complex and challenging proposals for institutional funding opportunities, including multi-country opportunities or large-scale consortium bids.
• Line manage the new Trusts and Institutional Funding Executive providing professional development and support.

About you

• Experience of co-creating, leading, and coordinating complex proposal development processes, ideally for relevant donors including FCDO and humanitarian pooled funds.
• Strong understanding of donor compliance, with an up-to-date knowledge of relevant donors including FCDO, and humanitarian pooled funds.
• Experience in building networks, partnerships, and consortia to maximise programme impact and funding opportunities.
• Line management or leadership experience.

Employee benefits

• Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
• Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays.
• Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis.
• Family leave – we offer enhanced maternity, paternity, adoption & shared parental leave.
• Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
• Learning & development – dedicated to the investment in learning and continuing professional development for all our employees.
• Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5.
• Range of flexible benefits such a Cycle to Work scheme and season ticket loans.

1. Background:

The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.

During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.

It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:

• Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
• Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
• Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
• Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
• Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
•  Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value 
• Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee

2. About 3ie

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.

We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.

3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.

3. Role Summary:

The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.

The ideal candidate is a visionary leader passionate about leveraging research for global development impact.

The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
 

4. Key responsibilities

4.1 Strategic Leadership and Vision:

• Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
• Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
• Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
• Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee

4.2 Research Commissioning and Management:

• Oversee the development of the RCC operational framework, including the commissioning process
• Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
• Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
• Facilitate transparent and effective communication between all parties involved in the research commissioning process
• Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards

4.3 Partnership and Network Development:

• Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
• Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
• Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
• Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
• Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
• Advocate for and support the principles of inclusion and equitable partnerships within all research activities

4.4 Operational and Financial Oversight:

• Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
• Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
• Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs

4.5 Capacity Building and Team Leadership:​

• Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
• Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
• Lead and motivate the team to achieve high performance and meet research commissioning targets

4.6 Stakeholder Engagement, Communication, and Impact:

• Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
• Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
• Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
• Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
• Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
• Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
• Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
• Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts

4.7 Innovation, Evaluation and Learning:

• Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
• Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
• Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research

5.Qualifications and skills

5.1 Education and Work Experience

• Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
• Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
• Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
• Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
• Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
• Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
• Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
• Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
• Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.

5.2 Skills

• Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
• Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
• Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
• Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
• Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
• Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
• Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
• Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.

5.3 Desirable Additional Competencies:

• Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
• Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.

6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.

7. Terms of employment

Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
 

8. How to Apply

Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
• Curriculum vitae along with names and contact information for at least three professional references

*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.

Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.

About Ashden  

Ashden boosts climate innovation in the UK and the Global South. Our support brings clean energy to villages and refugee camps and fixes up cold and draughty homes. It makes schools more sustainable, helps communities protect and restore the nature around them. Let’s Go Zero is a national campaign uniting teachers, pupils, parents and their schools as they all work together to be zero carbon by 2030. We’re also working with national government to ensure the right support is in place to help all schools reach this goal through seven policy actions.

The Let’s Go Zero campaign is seeking one Climate Action Advisor based in Cumbria or Lancashire, and one Climate Action Advisor based in North/North East Lincolnshire or Hull, as part of its new climate action advisors project. This initiative will link thousands of schools across the whole of England with advice and support from a network of 31 local climate experts.     

About the Role 

Do you have a passion for climate action? Are you confident engaging with external stakeholders? We're looking for two advisors to support school leaders, local authorities and others to carry out projects that reduce emissions and inspire students and the wider community. We know schools are eager to take climate action, but often lack the information to do so.

You will play an important role helping them develop their plans, secure funding, and work in partnership to achieve their goals. You will support future new initiatives announced by our coalition members, the Department for Education, or other organisations working in schools, to ensure a smooth flow of information, enabling schools to transition to zero carbon. 

This is an exciting and varied role, with the potential to support thousands of schools on their journey to zero carbon.

What you might find yourself doing: 

Climate action advice: 

• Advising school leaders, multi academy trust leaders, local authorities and local networks about climate action in buildings, estates and within school activities. 

• Developing relationships with local authorities, supporting their current initiatives, building on the work already being done to support schools in the area. 

• Attending and speaking in person at local and online events to encourage climate action and promoting sustainability.

• Visiting some schools in person to provide direct 1:1 guidance to school leaders. 

• Recording all school engagement, advice and action in the Let’s Go Zero tracker and ensuring all team members do the same. 

• Working in partnership with other Climate Action Advisors across England. 

Communications: 

• Communicating complex guidance to a mixed audience – helping school leaders, estates staff, finance teams and teachers to understand their impact and possible action. 

• Working with the communications team to generate insights into Let’s Go Zero’s work, contributing to articles and blogs. 

• Producing case studies of action in schools to be shared with the wider climate action network. 

About You 

  You’ll thrive in this role if you have: 

• Excellent interpersonal skills, a flexible approach and work well in a team. 

• A track-record in either climate change, decarbonisation, sustainability or education (obtained through previous roles, volunteering or other routes). 

• A passion and commitment to climate action.

• A good understanding of climate action in schools, colleges or nurseries.

• Excellent communication skills to be able to share guidance with school leaders individually and in groups.

• Strong organisational and time management skills with the ability to manage multiple tasks and prioritise accordingly. 

• A collaborative mindset with ability to work effectively with a range of partners and team members and colleagues to help them improve their skills and knowledge. 

• Good IT skills. 

It is also desirable (but not necessary) for you to have: 

• An understanding of decarbonisation in the education sector, government education and/or net zero policy. 

• Experience providing advice to others and explaining complex options. 

• The drive to be an active and self-led learner who keeps abreast of developments. 

• Flexibility to work outside office hours from time to time, using sustainable transport whenever possible. You will be managing your own diary.

• Experience of coordinating meetings and events involving multiple people/teams, with an education or environmental element. 

• Experience with MS Office suite systems. 

Application Process 

The Assessment Day will take place on Thursday 20th June at our office in London. We will reimburse travel expenses and pay a contribution towards your time.   

We particularly welcome applications from Black, Asian and minority ethnic candidates for this opportunity as they are currently under-represented at this level in our organisation, and across the climate sector.

Please let us know if you have accessibility needs and/or require reasonable adjustments.  

Disclosure and Barring Service (DBS) checks will be carried out for the successful candidate. 

Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours)  - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum 
National (home-based): £21,528 - £24,000 per/annum 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you... 

About the role

The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.

You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan. 

You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging. 

Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.

We would love to hear from people who: 

• Are target driven and who always meets deadlines 
• Have an eye for detail and investigation
• Are passionate about creating meaningful written correspondence in line with brand guidelines
• Have excellent verbal and written communication skills 
• Are happy working independently on repetitive tasks and can cope with high-volume data processing 
• Able to pick up new technical systems and complex processes quickly 
• Strive to offer unrivalled back-end customer service to supporters and internal teams
• Enjoy working in a large, fast-paced team 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Are you proactive, highly organised and an excellent communicator? Do you want to use your skills to help drive progressive change? We’re a fast-paced and friendly employee-owned digital agency that works a four-day week, and we’d love to hear from you.

The role

As Forward Action’s Partnerships Officer, you’ll support the Partnerships Director to build and maintain strong relationships with our partners, so we can help them achieve change on everything from climate change to refugee rights. 

In this fast-paced role, you’ll manage the administration side of our partnerships, from initial contact and briefing, through proposal management, all the way to issuing contracts and drafting scopes. You’ll work across multiple projects and deadlines, managing processes, organising meetings, following up action points, and keeping accurate partnership records. 

You’ll champion the partner experience and ensure we always deliver value. This includes meeting with organisations to explore their goals, and briefing colleagues on new partners’ needs. You’ll also lead on our marketing and webinar programme, coordinating plans and working with colleagues and freelancers to deliver outstanding content. 

This is a busy role with lots of opportunities to learn new skills, and you’ll be supported by a kind, open and inclusive team. We prioritise work/life balance, offering flexible working and a four-day week. As a Forward Action employee, you’ll co-own the company and share in its success. 

About you

You’ll have experience as an account manager or another relationship-based role in fundraising, events, sales or marketing. You might have worked in an agency or the NGO sector, but this isn’t essential. 

You’ll be highly organised, thrive on working quickly and efficiently, and have a sharp eye for detail. You’ll also be proactive, process driven, and an excellent problem solver who’s always keen to improve the way we do things. And as the first point of contact for many of our partners, you’ll be a great communicator who’s brilliant at building relationships. 

Crucially, you’ll be excited by the work we do and passionate about your role in helping our partners deliver real world change. 

As a mission-led organisation, we exist to try to make the world a fairer, more equitable place. That includes working to build a truly diverse, inclusive workplace and sector. We are therefore particularly keen to receive applications from communities that experience discrimination, for example on the basis of race, disability, socio-economic status or gender identity.

We believe in principles of anti-oppression and are proud to be undertaking a review of our policies, practices and processes to ensure we’re embedding them internally, as well as in our work with partners.

Benefits and location

• Contract: This is a permanent full time posiiton

• Hours: We work a 4-day week: 30 hours, Monday to Thursday

• Location: Remote in the UK, or from our London office. In-person meetings in London 1-2 times a month.

• Other benefits: 5 weeks’ holiday plus Christmas break, generous parental leave and a good work-life balance. Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website

Who we are

Forward Action is an employee-owned agency that helps partners achieve progressive change by using digital tools to unlock people power. We do everything from developing strategies and building movement stories to setting up landing pages, running ads and much more. 

Our work enables organisations to deliver phenomenal impact. We’ve raised millions with Refuge, helped Dignity in Dying influence a crucial vote in the House of Lords, and worked with Freedom From Torture to inspire action to stop the Rwanda deportations.

Read more about who we are, what we do and the values that drive us on our website

We are currently seeking an enthusiastic Press and Campaigns Officer to raise the profile of Carers First, building our brand awareness and engagement levels to reach new carers. The successful candidate will also help to raise awareness of the issues affecting carers and be responsible for our press and media activity, helping us to secure national and local coverage. 
You will work to increase the charity’s local presence improving visibility and helping to increase engagement with Carers First across all the areas in which we work, supporting with the development and delivery of our campaigns and projects.
To be successful you will require 1-2 years of experience in a public relations or communications position, ideally within the charity or public sectors, excellent IT skills including ability to use Microsoft Office suite, along with superb organisational skills with a proven ability to prioritise work to meet deadlines and show attention to detail.
In return you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to peoples’ lives. We offer training and development to help you grow your career, a good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package. 
If you are interested in becoming part of the team and have the skills and experience that we are looking for and are passionate about making a real difference, then please read the Job Description and Person Specification. 
Appointments are subject to Carers First receiving suitable references and an appropriate disclosure from the Disclosure and Barring Service.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.  Carers First is an Equal Opportunities Employer