Finance and operations manager jobs in south croydon, surrey
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 11th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As Director of Devolved Nations, you will:
- Lead Carers UK’s work in Scotland, Wales, and Northern Ireland, driving strategic impact and ensuring alignment with the UK-wide mission.
- Shape and deliver national strategies that bring about real improvements in carers’ lives.
- Collaborate with government, public bodies, the voluntary sector, and other stakeholders to influence policy and secure statutory funding.
- Provide inspirational leadership to the Carers Scotland, Carers Wales, and Carers NI teams.
- Contribute to UK-wide senior leadership and organisational development.
You’ll need to be flexible, with travel across the UK, including overnight stays and occasional weekend work.
About You
We’re looking for someone who brings:
- Significant senior leadership experience in policy, public affairs, or charity leadership.
- A deep understanding of the political and policy landscapes in Scotland, Wales, and Northern Ireland.
- Strong governance knowledge and experience working with Boards or Committees.
- A track record of building influential relationships across sectors, including with senior government officials and funders.
- Excellent people management skills and the ability to lead dispersed teams.
- Commitment to Carers UK’s values of being Attentive, Ambitious, and Achievers.
- Experience working with or understanding the needs of unpaid carers is highly desirable.
And who:
- Is passionate about caring and can inspire their teams to deliver new and innovative ways to campaign for and support carers as we close our 60th anniversary in 2025 and move towards our strategic review in 2026.
- Will be an active member of the Senior Management team working collaboratively across the organisation, ensuring consistent messaging and support across all four nations.
- Who is able to proactively represent the charity, engaging a wide range of stakeholders.
For more information please download the full job description
What We Offer
- 25 days annual leave (rising to 28 days with long service) + bank holidays
- An additional 3 paid days leave over Christmas and New Year
- Up to 10 days paid care leave
- 6% employer pension contribution
- Life assurance cover (2x salary)
- Flexible and hybrid working
- Free Health Cash Plan with a free, unlimited and confidential 24 hour advice, support and information line; free, unlimited and confidential GP line access; a wellbeing portal and app plus cash back to set limits for dental, optical and therapy treatments, plus kids cover and retail and restaurant discounts
- Paid Special Leave
- Organisational sick pay scheme
- Paid volunteer leave
- Equality, Diversity and Inclusion staff network groups
- A recognition scheme including a values winner of the month
- Season ticket, cycle, and technology loans
- A learning and development culture with access to a Learning Management System
We are proud to be a Living Wage Employer, a Carer Confident Employer, a Carer Positive employer, and part of the Happy to Talk Flexible Working scheme. We have signed the Menopause Workplace Pledge and have achieved the Disability Confident Employer (level 2).
Diversity and Inclusion
Carers UK is committed to building a diverse and inclusive workplace that reflects our community. We welcome applications from all backgrounds and particularly from those with lived experience of caring. We are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?
Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.
If yes, then we'd love to hear from you…
The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.
Victim Support will reimburse travel costs to the interview.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.
The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.
You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.
We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.
We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.
You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.
You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.
You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.
You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)
Contract: Full-time, Permanent
Salary: up to £41,500 per annum dependent upon experience
Closing Date: 2 July 2025
Application: CV & Supporting Statement
Are you an HR People Partner looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an HR People Partner – ER and Projects to join our team.
About the role
We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.
Responsibilities
- To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
- To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
- To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc.
- Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
- To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
- To support and assist the Director of HR and the team on a range of HR projects and initiatives.
- To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
- Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
- Lead the annual staff survey launch and collation and analysis of data.
- To cover for the Director of HR and other team members as required.
Requirements
- CIPD qualified or equivalent experience
- Strong experience of leading employee relations cases and advising senior management
- Strong knowledge of employment legislation and best practice
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
- Strong communication and influencing skills; clarity in writing style and verbal expression
- Excellent interpersonal skills – friendly, approachable and professional
- Experience of managing HR projects and leading through to effective delivery
- Strong attention to detail and the drive to get things right first time
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job ADVERT for Part-time Administrator
The Project for the Registration of Children as British Citizens (PRCBC) is seeking to recruit a part-time self-motivating and committed Administrator. The postholder will be at the core of PRCBC and involved in all aspects of PRCBC’s work. This post will be based at our office in Hammersmith, London.
Salary: £32,000-36,000 FT (pro rata)
3 days per week
Closing date for applications: Rolling
Interviews: There will be an initial Zoom interview followed by an in-person practical written skills test and a further general interview at our office in Hammersmith.
About PRCBC
Founded in 2012, PRCBC is a small but dynamic charity with a strong national reputation for its unwavering commitment to children and young people with complex British citizenship rights. Now in its thirteenth year, PRCBC has consistently delivered expert advice, assistance, and representation to children, young people and their representatives, alongside leading on strategic litigation and test cases to challenge legal and practical barriers to citizenship. In addition to its legal work, PRCBC plays a vital role in public education and professional training, helping to raise awareness and build capacity around citizenship rights across the UK.
About the Role
The position is permanent and part-time. It is for 3 days per week, for the right candidate. The postholder must be available to work one Saturday a month. A normal working week is 21 hours (3 days per week) to be worked between 09:30am to 5:30pm weekdays. There may be an opportunity to work from home once a week after probationary period.
The main tasks of the role include: maintaining effective communication and correspondence with our vulnerable young clients and booking appointments; overseeing and updating our case management system; administrative financial work, costs billing and creating invoices; and general administrative duties including filing, scanning, shredding, archiving, photocopying, creating e-bundles, preparing and taking post to the post office, completing forms, and requesting subject access disclosure and other information from third parties.
The role also requires the administrator to support, where necessary, the day-to-day administrative management of the office and PRCBC operations. This includes liaising with external stakeholders across a range of areas such as IT support and building management; supporting the maintenance and updating of operational procedures and practices; and completing ad-hoc administrative tasks, such as office supply procurement, as required.
To work effectively at PRCBC, it is necessary for the administrator to closely follow instructions, retain a professional approach throughout, and be highly focused and well organised, with excellent attention to detail.
Due to the varied nature of PRCBC’s work, the administrator participates in many aspects of the management, administrative and legal process, and interacts with a wide range of individuals, from solicitors and barristers to social workers and foster parents, alongside frequently vulnerable young clients and their carers. The administrator is therefore expected to manage a varied and evolving workload. The right candidate will have an initiative-taking mindset, be highly adaptable and willing and able to take initiative in daily operations.
Application pack attached.
The client requests no contact from agencies or media sales.
The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.
The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.
A recognised Health and Safety Qualification (e.g. NEBOSH General Certificate, or equivalent) is essential for this role.
Overall objectives:
- To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
- Write high quality practical guidance and policies for H&S at Battersea.
- Embed H&S policies and processes across Battersea.
- Help train and educate managers and team leaders in their H&S responsibilities.
- Develop and sign-off H&S risk assessments where appropriate.
- Work closely with the H&S Officer in the Estates and Facilities Team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Monday 14 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
Role overview
Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.
Key areas of responsibility
- Evaluation strategy and organisational learning
- Programme evaluation
- Organisational capacity and culture
- Research and policy engagement
- Quality assurance and reporting
The client requests no contact from agencies or media sales.
Location: Home-based, with occasional travel to Respect’s or SafeLives’ offices in London/ Bristol, and other meeting locations including staff meetings twice a year
Responsible to: Drive Data Team Manager
Salary: £35,614 Per Annum starting salary. Respect salary banding point 32-34, £35,614- £37,489 (a London Allowance of £3,299.00 will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 21st July 2025, 17:00
Interviews to take place: week commencing 28th July
About the role:
The Senior Data Analyst will be responsible for supporting the Drive Data Team Manager and Senior Managers within the Drive Partnership to ensure data and reporting remains rigorous and robust, and informs recommendations across the Drive Programme and partners. You will do this by taking a lead role on the ongoing data collection, analysis, research design and delivery of our work across the Drive Programme workstreams. The Senior Data Analyst will also act as a liaison between data teams within Respect and Safelives where there is identified workstreams that cross over.
The Senior Data Analyst will manage the Drive Data Analysts to ensure high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems you will use data and information to influence policy and inform practitioners, commissioners, and government about the sector. This is a great opportunity to see our data and research inform and improve the response to domestic abuse.
About you:
- Experience of analysing and drawing meaning from large quantitative data sets, including the advanced use of Excel
- Experience of developing and managing Case Management Systems and the reporting from the system
- Excellent analysis skills with a strong ability to identify key themes in complex material, test interpretation and ensure that messages are relevant to practice and policy contexts
- Experience of effective line management of people with a diverse range of needs, expertise, backgrounds, and communication styles
- Confident communicating clear practice and policy implications from data and evidence and presenting them in a range of formats to both specialist and non-specialist audiences.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
About The Drive Partnership
Formed by Respect, SafeLives and Social Finance, The Drive Partnership is working to transform the national response to perpetrators of domestic abuse; working to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly
Closing date: 21st July 2025, 17:00
The client requests no contact from agencies or media sales.
At Samaritans, we’re dedicated to reducing suicide and supporting those who need us most. We’re looking for a motivated Trust and Statutory Fundraiser to join our team and play a crucial role in securing funding to deliver life-saving services.
• £35,000 - £38,000 per annum (full time)
• Full time or part time hours considered (full hours is 35 hours per week)
• Permanent contract
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value.
• The team currently works from the Ewell office one day a week (Tuesdays).
• We are passionate about flexible working, talk to us about your preferences.
Why Join Us?
• Be part of a supportive, ambitious, and collaborative fundraising team.
• Help secure significant grants to deliver impactful programmes.
• Enjoy a flexible, hybrid working environment.
About the Role
As our Trust and Statutory Fundraiser, you’ll lead our statutory fundraising programme, focusing on government funding and the lottery, while also supporting large trust funding applications. Your responsibilities will include:
• Managing a portfolio of funders and overseeing grant management.
• Researching and developing statutory funding sources.
• Crafting compelling cases for support to secure winning bids.
• Building relationships with funders and internal teams.
• Collaborating on impactful projects and providing timely, high-quality reporting.
A large part of this role is leading on our funding for work in prisons, managing a portfolio of over £1,000,000 across the UK and Ireland.
What We’re Looking For
• Proven experience securing 5- and 6-figure grants through compelling applications.
• Excellent communication and storytelling skills.
• Strong organisational and project management abilities.
• A solid understanding of bid processes and statutory funding.
• The ability to create and manage budgets with attention to detail.
If you’re an entrepreneurial thinker with a passion for delivering meaningful social impact, with strong project management skills, we’d love to hear from you.
Why Samaritans?
We value diversity and inclusion and are committed to supporting our employees to thrive. By joining us, you’ll be making a real difference in the lives of others while developing your skills in a positive and forward-thinking environment.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
We’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.
Application
If this sounds like the opportunity for you, please upload your CV and answer some application questions. Applications close at 9 am on 7 July, with video interviews taking place after 14 July.
Application Questions include;
1. Tell us about your experience and track record in securing five and six-figure gifts from Trusts and Statutory funders? Please provide some examples. 250 words max
2. What interests you about Samaritans and the cause? What do you think makes us compelling to a funder? 250 words max
3. Tell us about your experience and skills in project management, managing stakeholders and strong organisation? 250 words max
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.
Play a key role in protecting parrots and their habitats worldwide.
We’re looking for a motivated and organised Grants Officer to coordinate grant fundraising efforts at the World Parrot Trust.
This is a unique opportunity for someone who thrives on coordination and collaboration to contribute meaningfully to global conservation. You’ll manage timelines, gather information, and support the delivery of successful grant proposals and reports—helping unlock vital funding for the World Parrot Trust.
Please submit your CV and a short cover letter explaining your interest in the role and your relevant experience.
Applications close at 23:59 BST on Friday 11 July 2025. We will review applications on a rolling basis.
The client requests no contact from agencies or media sales.
Senior Meetings and Events Planner
London
£35,000 - £38,000 per annum
Join our client's Award-Winning Events Team!
Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team
Their iconic venue, nestled in the picturesque setting overlooking Regent’s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories.
As a Senior Event Planner, you will be a key member of their experienced and dynamic team. You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented.
In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential.
Responsibilities include:
- Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
- Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
- Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
- Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
- Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager.
- Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
- Preparation and processing of accurate deposits and invoices.
- Generating and reporting on activities as required.
- Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
- Creating and managing Key Account plans.
- Delivering a consistently high level of customer service.
Experience
- Educated to A-level, or equivalent business or event management qualification.
- Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role.
- Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience.
- Working knowledge of Microsoft office applications.
- Being commercially aware of finance, budget management and working in a profitable business.
- Having knowledge of food and beverage in the context of the hospitality and events industry.
- Ability to prioritise your own workload and completing tasks with a high level of accuracy.
Benefits
The benefits they offer include:
- 27 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
- health cash plan
Closing date: 5pm 4 July 2025
Interview date: Week beginning 7 July 2025
City Year UK - Chief Executive vacancy
We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.
We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK
Position: Chief Executive
Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)
Hours: Full-time
Salary: £85,000 - £100,000 per annum
Duration: Permanent
Closing Date: 10 am on Monday, 14 July 2025
The Role
As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.
This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
To apply for this role, please provide the following documents:
- An up-to-date CV
- A supporting statement answering the following questions, max 250 words per question:
1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?
2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
- Interest-free bike loans under the “Cycle to Work Scheme”
- Interest-free loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
- Free eye tests and £20 off glasses with Specsavers
Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.
Please note NFP People are advertising this role on behalf of our client.
Job Title: Deputy Director of Care – Quality, Governance and Patient Safety
Salary: £76,681.64 - £81,823.59
Team: Care Directorate
Hours: 37.5hrs per week
Location: Christopher’s Hospice Guildford (main base) and Shooting Star House Hampton
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced nurse to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have recently increased our inpatient capacity for end of life care and expanded our bereavement offer to support all families in Surrey and to the West of London whose child has died.
About the role
The Deputy Director of Care will provide knowledgeable, professional, and inspirational leadership to our clinical teams. The role will ensure the provision and strategic development of our clinical services.
We are looking for someone who has a clear passion and strong commitment to our mission and values and will support and challenge their team to do the same. Holding the position of Deputy Director of Care will further the culture of quality improvement, patient safety and governance across clinical services and ensure the experiences and voices of the children, and their families influence our service delivery and strategies.
As a member of the Organisational Leadership Team (OLT), the Deputy Director of Care will also develop good working relationships within all areas of the hospice, as well as with external stakeholders.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- Stakeholder pension scheme
- Employee contribution 3.5%
- Shooting Star Children’s Hospices contribution 4.5%
- Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits - Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Eye care
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.
Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £40,000 depending on experience and qualifications
Contract Type: Permanent
Working hours: full-time at 40 hours per week & part-time at 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins
Sleep-ins: £50
Location: East Croydon
closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway.
Are you a Team Leader looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Team Leader for our new specialist Children’s home in Croydon. You will work alongside the Registered Manager and Deputy Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by experienced Residential Practitioners, as well as our Wrap Around and Education Teams.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
As Team Leader, you will be directly involved in managing a 4 bed specialist short stay Home and looking after children aged 12 to 18 years old with complex needs; including Emotional and Behavioural Difficulties (EBD), Mental Health Disorders, Substance Dependencies and Learning Disabilities.
Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism.
The successful candidate will have:
- Level 3 Diploma in Residential Child Care or equivalent
- GCSE English and Maths grades A-C.
- One year’s experience working at a level of responsibility with children and young people in a residential setting.
- An understanding of the regulatory framework relating to the provision of residential services for children and young people.
- Good understanding of the needs and risks regarding children in care.
- An understanding of trauma informed practice.
- Experience of taking on leadership responsibilities in a teamwork setting.
- Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
- Excellent communication and team working skills.
- Ability to work shifts, including alternate weekend working and occasional sleep ins.
In return we offer:
- Salary up to £40,000 depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
For your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.
For the full Job Description and Person Specification please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.
What you will do:
· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.
· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.
· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.
This role is perfect for you if you are:
· A natural communicator who loves connecting with people from all walks of life.
· Super-organised, proactive, and known for your exceptional attention to detail.
· Passionate about going the extra mile and creating positive experiences for others.
We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.
Key Responsibilities
Supporter Care and Engagement
· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.
· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.
· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.
· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.
· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.
· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.
· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.
· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.
· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).
Supporting Public Fundraising Campaigning and Administration
· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.
· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.
· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).
· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.
· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.
· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.
· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.
Collaboration and Operational Efficiency
· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.
· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.
· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.
Database and Compliance
· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.
· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.
· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.
· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.
Skills and Competencies
Our ideal candidate would have the following:
· Demonstrable or transferable experience of an administrative or support role, within an office environment.
· Demonstrable pro-active growth mindset and excellent problem-solving skills.
· Proactive, eager to learn and support the work of PCR and colleagues.
· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.
· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.
· Strong accuracy and attention to detail with tasks such as data entry and with written communications.
· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.
· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.
· Work effectively individually and as part of a team.
· A basic understanding of data protection and GDPR principles and maintaining confidentiality.
· An understanding of or interest in the cause of Prostate Cancer Research.
Desirable:
· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.
· Experience working or volunteering in the non-profit or health and social care sectors.
· Experience handling and processing financial transactions (e.g., taking donations over the phone).
· Experience using design or communication tools like Canva.
· Knowledge of fundraising principles or the Fundraising Code of Practice.
· Experience assisting with event administration or logistics.
· Experience using digital communication tools or social media in a professional capacity.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.