Finance And Operations Manager Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This unique position will contribute to the strategic development of the charity, allowing the right individual to bring expertise from previous roles to expand external partnerships and influence. Keychange is a Christian Charity working in elderly social care and homeless communities. Keychange provides care, support, development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.
The Director of Strategic Partnerships reports to the CEO and is a part of the Senior Leadership Team (SLT) along with the Director of Finance, the Director of Operations and Facilities Business Manager. The SLT is responsible for the leadership, culture and oversight of Keychange in the Central Office and Community Sites.
Key focus of this role:
- Driving external partnership growth, including instigating national and local partnerships
- Advocacy and influence, including understanding local and national government and policy targets and sector themes and trajectories
- Maximising current impact and opportunities and developing new sites
- Communications, Marketing, and Fundraising
- Member of the Senior Leadership Team providing leadership in areas of vision, values, culture and mission.
Please refer to the job description for full remit and expectations for this role, together with essential experience and person specification, and outline how you fulfil these within your cover letter.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your responsibilities will include:
- Ensuring that purchasing administration from point of order through to payment is administered in line with agreed Service Levels
- Ensuring Suppliers are informed and up to date with payments, striving to ensure positive supplier engagement as a baseline to securing favourable terms
- Ensuring creditors control accounts and purchase ledger are operated accurately, efficiently and to agreed timescales
- Ensuring smooth operation of the payment process
- Ensuring that accounting information is correct and can be relied upon
- Ensuring all employee expense processing and auditing is completed on time and in line with internal policies
- Ensuring timely problem and issue management in line with agreed service levels
- Developing and maintaining insightful management reporting on key performance indicators
- Ensuring a high level of data quality is maintained
- Driving efficiencies and effectiveness of the team, processes, data, and systems to enable improvements in the end-to-end P2P workflow
- Developing and leading an efficient and motivated team to delivery of accurate and timely P2P information and results
- Maintaining effective communication with key stakeholders developing strong and positive relationships
What We are Looking For
We would like to hear from you if you have:
- Proven experience in similar Accounts Payable leadership roles
- Experience of processing high volume transactions across complex structures
- Knowledge of accounting and VAT principles
- Experience of running and driving improvements within an Accounts Payable function
- Track record of managing and developing high performing team
- Experience of Oracle Fusion or similar complex financial systems
- Strong ownership and accountability along with a positive can do attitude
- Ability to assess performance from a holistic view, drawing out key areas for improvement and resolution
- Strong data analysis and problem solving skills
- Excellent customer service and communication skills
- Strong time management techniques to plan and organise workload
- Strong people management skills
For a full job description and person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.
They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.
This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more
As Corporate Partnerships Manager you’ll be responsible, for driving and developing the Corporate Fundraising Strategy. With support from our trustees, the fundraising board and committees, your focus will be on identifying and securing long-term, strategic partnerships with a variety of organisations as well as building on and maintaining those already in place.
We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!
We have a proven track record in service delivery and a well-established donor base of longstanding relationships. With current pressures on health services, the need for our services is greater than ever and we must explore new ways of working in partnership to ensure we deliver. What sets us apart as a charity is our user-led philosophy, and our fun and inclusive culture. We value diversity and prioritise work-life balance and the wellbeing of our staff and volunteers. We focus on staff development, empowerment, and recognition.
Key stakeholders:
Trustees, fundraising boards and committees, corporate foundations, supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.
Application instructions:
Please apply by submitting the below to recruitment @ backuptrust . org . uk
• To apply please send your CV and covering letter max two sides A4 (saying why you want the job and explaining how you fit the person specification)
Any questions about the role, just email charlene @ backuptrust . org . uk to find out more information.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
Closing date: We will work on a rolling basis, arranging interviews as suitable applicants come through. We expect this role to be popular, so please apply early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Manager role will report to the Senior Programme Manager and sit within the Programmes Team.
The Programme Manager will be responsible for project managing a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget, and achieve the desired outcomes and objectives for both the partners and the young people.
You will lead and support others within your team to deliver high quality programmes from initiation through to evaluation and review, that will directly contribute to the company’s growth strategy and impact.
The Programme Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, delivering programme management to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with the Digital Communications and Marketing, Business Development and Finance teams.
The client requests no contact from agencies or media sales.
As the Training Programmes Manager you will have oversight and responsibility for the healthcare professional training projects and activities, as well as growing the M4RD network within HCP groups and training institutions.
You will be key to rolling out Rare Disease 101 training for healthcare professionals all over the UK and potentially abroad. While you are not expected to deliver training yourself you will be pivotal to creating opportunities and facilitating all aspects of the programme.
KEY RESPONSIBILITIES
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Co-lead M4RD’s Ambassador Programme, managing the clinical and medical student ambassadors.
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Planning and delivering training events.
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Deliver educational and training projects inline with M4RD’s current strategy and work programme.
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Collaborate with training institutions and NHS workplaces inline with M4RD’s current strategy and work programme.
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Potential to manage up to two members of the M4RD Team.
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Support the CEO and Operations & Finance Manager with recruitment duties, operational strategy and development and coaching any relevant staff.
The client requests no contact from agencies or media sales.
Global IT Operations Manager
Contract type - Permanent, Full Time, Hybrid
Location: The role will be based in the UK or one of the following countries where WaterAid works: Sweden, South Africa, Kenya, Pakistan or Nigeria, subject to right-to-work eligibility in the respective countries.
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in
- UK, Grade 3: £48,314 - 50,729 GBP with benefits
- Sweden, Grade D: 37,000 - 47, 000 SEK per month with benefits
- South Africa, Grade F: 716,121 - 895,152 ZAR per annum with benefits
- Nigeria, Grade F: 16,281,102- 20,747,993 NGN per annum with benefits
- Pakistan, Grade F: 3,960,000 - 7,376,916 PKR per annum with benefits
- Kenya: competitive salary package with benefits
About WaterAid:
Want to use your skills in IT Service management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Global IT Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid IT team is customer-facing with a remit for front-line service operations, cyber security, technology change and project delivery, in addition to the development and support of IT infrastructure and application services running across our global organisation. The team also has direct responsibility for 250+ staff working in the UK and provides services and support for WaterAid staff across 20+ countries.
About the Role:
- Manage a team of IT professionals, providing guidance, performance feedback, and professional development opportunities whilst creating a sense of teamwork by pulling together colleagues with differing skillsets and expertise.
- Implement processes for tracking procurement, deployment, maintenance, and retirement of all IT assets including hardware, software, and licenses. This will require collaboration with our managed service provider.
- Act as the ITSM tool global administrator, assisting country program offices with maintenance, support, access, development of processes & training.
- Develop, update, and enforce IT policies and procedures in alignment with industry standards and organisational goals.
- Manage the IT departments hub on the internal intranet platform, ensuring that it provides up-to-date information, news, and resources to employees.
- Oversee the transition of completed IT projects from the internal IT operations team, with potential collaboration from 3rd parties to the MSP service delivery team.
- Collaborate with the finance department to code, integrate, and maintain IT-related financial transactions in the organisation's financial systems ensuring accurate allocation of costs, budgets, and expenses related to IT operations.
- Provide oversight and leadership to the Global IT Operations team to ensure a high-quality service is delivered that meets the needs of the stakeholders.
- Establish and maintain a centralised knowledge base repository containing technical documentation, troubleshooting guides, best practices, and user manuals.
- Ensure that IT policies are communicated effectively to all relevant stakeholders and are consistently followed.
- Evaluate and implement automation tools and technologies to streamline repetitive tasks, improve efficiency, and reduce human error.
- Develop technical relationships with key suppliers and business partners.
- Ensure that project handover agreements are clearly defined, detailing responsibilities, documentation, support processes, and timelines.
- Develop and manage the IT operations budget, identifying cost-saving opportunities without compromising service quality.
- Organise the establishment and configuring of training resources for global IT staff as required.
About You:
- Proven experience in IT Service Management.
- Effective leadership and team management skills to coordinate cross-functional teams and drive collaboration.
- Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations.
- Experience of working in technical teams delivering complex solutions.
- Strong interpersonal, negotiation and influencing skills and experience of liaising with senior stakeholders to deliver activities.
- Strong analytical and problem-solving abilities to identify process bottlenecks and implement improvements.
- Project management skills with the ability to prioritise tasks and manage multiple initiatives simultaneously.
- Excellent communication skills, both written and verbal, to convey complex technical information clearly to various stakeholders.
- Be able to demonstrate evidence of delivering successful target operating model improvements.
- Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.
Desirable skills
- IT Project Management expertise
- ITIL Certification
- In depth knowledge of the agile delivery cycle.
- Worked with a Managed Service Provider in a previous role.
Closing date: Applications will close at 23:59 on 6th May 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.
- What excites you most about joining WaterAid?
- What is the depth and breadth of your experience leading IT Service Management across different regions?
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Prospectus is delighted to collaborate with our client, a prestigious London university, in their pursuit of a temporary Senior Business Operations Officer. This pivotal role supports essential business functions. Initially looking to run for 3-4 months, with potential for extension, this full-time, hybrid position requires onsite presence 3-4 days a week for the first few weeks, later transitioning to 2 days onsite (Tuesday/Friday). Flexibility is crucial for covering team absences.
As the Senior Business Operations Officer, you'll oversee departmental finances, procurement, and human resources, ensuring seamless day-to-day operations. Your duties span event coordination, recruitment oversight, and crucial office administration support. Additionally, you'll supervise the Business Support Officer and maintain close liaison with campus facilities.
We seek candidates with outstanding administrative experience, preferably within higher education, who demonstrate proficiency in MS Office and possess strong communication skills. A proactive approach to meeting deadlines is essential. Immediate availability or a short notice period is required for consideration in this immediate-start opportunity.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
FP&A Manager | London | Interim | £300 - £350 per day (Umbrella), 4 months +
For a leading UK charity, we're recruiting an Interim FP&A Manager for at least 4 months. Reporting to the Head of Finance, the Interim FP&A Manager will support the charity in providing first-class financial planning and analysis support, lead on the reporting of restricted funds, coordinate the production of management accounts, and business partner the Transformation Team and CEO.
What you'll be doing:
- Production of insightful monthly management accounts and consolidated reporting, partnering with, and challenging, budget holders to understand variances whilst producing meaningful MI to enable leadership to make informed decisions
- Forge a strong business partnering service, working closely with the operations team, the Strategy, Digital and Transformation directorate as well as the Finance and Commercial and Chief Executive Office.
- Play a lead role in Transformation projects, partnering the Project teams and Head of Transformation to provide finance support
- Review budgets for all submissions for Restricted Funded grants and other fundraising bids
- Review financial reports for all projects from restricted funds
- Lead the annual budget production and quarterly updates to year-end forecasts for all restricted funding sources in collaboration with Head of Finance and Finance and Commercial Director
What you'll offer:
- CCAB qualified / part-qualified with experience of FP&A, including annual budgeting and medium and long-term planning
- Strong experience within the charity sector, particularly around restricted funds
- A track-record of producing insightful management information, monthly management accounts and financial modelling
- Experience of driving the production of insightful decision-making analysis as well as the ability to support the delivery of strategic objectives
- Ability to work from the central London office at least 2-days per week.
- Attention to detail, a love of people, and lots of self-motivation!
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOIN THE TEAM AT HAVEN HOUSE CHILDREN’S HOSPICE
We are hiring an experienced Digital Fundraising & Marketing Manager to help us grow our fundraising and supporters and improve our brand presence in the areas we deliver our care. We want someone to join us who loves being part of a hardworking and collaborative team.
If you are dedicated and ambitious, Haven House Children's Hospice is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities:
- To work with the team to collate an overall digital fundraising plan, communication channels, and measures of success
- Develop, create and implement multichannel digital fundraising campaigns, working with the relevant fundraising team
- To monitor new digital fundraising opportunities, agreeing tests with managers subject to budgets, and reporting on performance
- Evaluate, assess and adjust campaigns against digital fundraising and marketing key goals
- Help improve the website as a tool for fundraising and supporter engagement, focusing on the creation and development of landing pages, donation forms, and supporter actions
- Create engaging, impactful, and creative content to support fundraising and marketing campaigns for paid and organic digital and social media activity maximising engagement levels and income growth whenever possible.
- To lead ongoing strategic and operations testing across emails and digital fundraising to optimise fundraising for Haven House
- Produce high-quality, timely and inspiring emails for donors and supporters, to increase income and engagement
- Devise and manage innovative social media campaigns to increase social engagement, ensuring suitable mechanisms are in place to effectively evaluate their success
- Work with website developers to implement Google Analytics and Facebook tracking across the website and third-party tools
- Experience with creating and producing newsletters and appeals within an email service provider and experience with building campaigns through social media tools like Facebook Ad Manager within the software packages
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Resourcing.
Benefits:
- As an employee you will be entitled to the following range of benefits:
- Hybrid office/home arrangement (3 days in the office)
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
- Life Cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.
Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 30 May 2024
Interview: w/c 6 June 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
MLC are proud to be partnered with Oak Housing in their search for a Finance Director.
Oak Housing is a For-Profit Registered Provider offering a range of affordable housing solutions to Local Authorities and NHS Trusts in London and the South East. Since being acquired in 2019 by a consortium of real estate professionals and the current management team and organisation has grown from 200 to almost 1000 units and have ambitious plans to triple in size over the next 3 years. Working closely with strategic partners and funds, one of their biggest growth areas recently has been in providing key-worker accommodation, specifically with the NHS.
The Finance Director will sit alongside the Operations Director and report into the CEO. The role is responsible for overseeing all financial activities for the organisation, whilst offering critical strategic direction. The internal finance function is growing, and the organisation needs more strategic involvement at the director level. As the organisation and the role develop, there is scope for this role to grow and develop further and the team reporting into this role will expand in the short to medium term.
Main responsibilities of the role:
- To support the CEO in managing the rigors from day-to-day budget setting / monitoring and cashflows to fund reporting and Board briefings.
- Carry out a review of the present situation, incorporating systems, processes, deficiencies and risk areas.
- Manage, nurture and develop a finance team, implementing sound financial controls and a can-do culture to empower decision making.
- Work with the operations director to prepare the organisation for the regulatory scrutiny that will come as the organisation passes the 1000-unit mark.
- Deliver board-level strategic insight, shaping the future of the organisation and driving growth.
- Flex up and down between a ‘doing’ role and a board-level role involved in decision making about the strategic direction of the organisation.
This role will suit someone who thrives on responsibility and wants to influence a whole organisation without being constrained by pre-existing structures. If you are someone who loves a challenge, is entrepreneurial, wants to think outside the box and be a disruptor, this could be the role for you! Oak is also open to someone stepping up from a Head Of role in a larger organisation into this as a first director position.
To be considered for this role, the successful candidate will:
- Be a fully qualified accountant, ideally with experience in housing or working within a regulated sector.
- Show the flexibility to move from high-level strategic decision making to rolling their sleeves up and getting stuck in to solve problems.
- Have managed teams previously and be able to demonstrate a track record of success.
Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.
We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.
If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.