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Closing date: Sunday 26 April 2026
Location: Erdington Site with occasional working at Selly Park
Hours: 15 per week (2.00pm to 5.00pm Monday to Friday)
Salary: £9,940 - £10,917 per annum (£24,852 - £27,293 full time equivalent)
DBS Requirement: Standard
Be the Heart Behind Every Donation
At Birmingham Hospice, everything we do is shaped by compassion. We are dedicated to enhancing the quality of life for people living with life-limiting conditions, while supporting their families and loved ones through some of life’s most challenging moments.
This vital work is made possible through the generosity of our supporters. Every donation tells a story. Behind each one is a team making sure supporters feel valued, thanked, and connected to something meaningful. We’re looking for a Supporter Experience & Finance Processing Coordinator to play a vital role in delivering a gold‑standard supporter journey while ensuring accurate financial processing across the charity.
What You’ll Be Doing
Based within our Income Generation and Marketing team, you’ll be at the centre of supporter and donation processing — from opening post and banking income to maintaining accurate supporter records and responding to enquiries. This is a detail‑driven role with a strong customer service focus, perfect for someone who enjoys combining finance, data, and people‑focused work.
You’ll work closely with fundraising colleagues, ensuring donations are processed accurately and supporters are thanked promptly, professionally, and in line with our values.
You will be someone who can work occasional evenings or weekends when required, and be able to work across both hospice sites.
About you
You’ll be organised, reliable, and comfortable managing multiple priorities. You enjoy working with data, systems, and processes but never lose sight of the people behind them.
What you’ll bring
· GCSEs (or equivalent) in English and Maths
· Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint
Excellent communication skills and a customer‑focused mindset
· Experience of working in an administrative, finance, or customer service role
· Confidence handling sensitive or confidential information
· An understanding of GDPR, equality, diversity, and inclusion
· Experience with Donorflex or working in a charity environment is desirable but not essential — we value attitude and willingness to learn just as much as experience.
Why join us?
· Be part of a friendly, purpose‑driven organisation
· Enjoy generous holiday entitlement, access to retail discounts and wellbeing programmes
· Make a genuine difference to supporters and the wider community
· Opportunities for learning, development, and progression
· Work across inspiring hospice environments with a supportive team
If this sounds like the perfect role for you, we’d love to hear from you!
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.
We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities.
We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Join our Interserve National Office team based at St John's House, the historic home of the 'Call the Midwife' sisters. Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World.
We are looking for a personable Finance Co-ordinator to join our small friendly team at our National Office in Birmingham.
You will need to have a passion for Interserve’s vision and mission as well as hands-on finance experience. Basic book keeping with knowledge of accounting are essential, along with accounts preparation and experience of using an accounting system or database.
The role includes:
Processing and accounting for all supplier invoices and payments,
Completing month end journals and balance sheet reconciliations.
Assisting the Finance Manager with the preparation of draft accounts, and year-end preparation, including accounts accruals and reconciliation.
Liaising with suppliers, tender applications and independent examiners and responding to audit queries.
Preparing and submitting Gift Aid claims in a timely manner
Skills required
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
The salary for this role is in the range of £30, 691 - £36,481 for full time hours, dependant on experience and qualifications. This is a hybrid role which can be worked from the office and at home, with a minimum once a week attendance at the National Office in Birmingham. Additional days on site will be required during the induction phase (up to 3 months).
Closing date: 23rd April 2026
Interviews will take place at our National Office in Birmingham on 30th April 2026
PREVIOUS APPLICANTS NEED NOT APPLY
Please Note that Interserve are unable to provide certificates of visa sponsorship for this role
There is an occupational requirement for this role.
Please send your CV with a covering letter and completed application and monitoring form
Further details along with an application form can be found on our website:
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting full time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
WorkWell Personal Budget Co-ordinator
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Contract: Fixed Term Contract to 31st March 2027
Hours: Full Time, Monday to Friday 9.00am-5.00pm
Based: in our Peterborough office with hybrid working option and some travel across South and East Cambridgeshire
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Work Well program supports people who are struggling to maintain employment or have recently lost their employment due to health challenges.
Work Well Coaches may request the allocation of a personal support budget, this post holder will ensure that individual budgets and the fund as a whole are managed within the parameters of the project.
Working across the Work Well Team, other stakeholders and the CPSL Mind Finance Team, the post holder will monitor spending against personal support budgets, including matching of invoices or receipts to individual spends. They will monitor the total allocation of personal budgets and prepare monthly invoices to the program funders, alongside additional administration, research of and procurement of services and reporting across the county.
We actively monitor applications for employment and will shortlist and arrange interviews for these roles as applications are submitted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
Candidates may also be searching for similar roles such as: Finance Administrator, Grant Administrator, Project Administrator.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The role of a programme coordinator is ensuring the smooth running of all student related events. This will include having a full understanding of all the SEO-London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events.
In turn this role will be responsible for using data to ensure the programme meets benchmark KPIs on attendance and demographics. In coordination with the programme manager will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students.
This role would be suited to individuals who are committed to SEO London mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about representation and believe that background should not be a barrier to employment.
Responsibilities and Accountabilities
DAY TO DAY DELIVERY OF EVENTS
Responsible for the overall administration all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter
STUDENT MANAGEMENT & QUERY HANDLING
Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
QUALITY ASSURANCE
Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM
Person Specification
Skills and experience
We are looking for applicants who are:
You can showcase:
You have some experience in some of the following skills or be willing to learn and develop them:
Required qualifications
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training


