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The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives. The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.
This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.
The Global Leadership Foundation exists to support effective national leadership and good governance.
About Parenting for Lifelong Health:
Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries.
PLH Values
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Courage
We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
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Evidence
We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
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Playfulness
Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
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Respect
Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.
PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.
PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.
Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.
About the role:
The Senior Director of Finance is the most senior finance professional at Parenting for Lifelong Health (PLH). The role provides strategic financial leadership and ensures the organisation meets its fiduciary, regulatory, and governance obligations as a UK charity, while enabling responsible growth and global scale.
Acting as the organisation’s senior finance lead, the postholder will support the CEO and Board of Trustees to meet their statutory duties under UK charity law, including duties of care, prudence, and accountability, while building robust financial systems aligned to PLH’s 2026-2028 Strategic Plan and country implementation model.
The role ensures that PLH’s resources are used exclusively to further its charitable purposes, safeguarded appropriately, and managed transparently in the public interest.
Responsibilities:
Charity Governance, Fiduciary Oversight, and Trustee Support
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Act as the primary source of financial advice to the CEO and Board of Trustees, supporting trustees to fulfil their legal and fiduciary duties under UK charity law.
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Support the effective functioning of the Board Finance Committee, including preparation of high-quality financial papers, scenario options, and risk analyses.
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Ensure trustees have clear oversight of:
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Financial performance against approved budgets
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Liquidity, reserves, and solvency
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Financial risks and mitigations
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Long-term sustainability and going-concern considerations
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Ensure financial decision-making aligns with PLH’s charitable objects, governing documents, and public benefit obligations.
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Support compliance with Charity Commission guidance, including SORP (Standard Operating Procedures), CC3 (The Essential Trustee), CC12 (Managing a Charity’s Finances), and CC19 (Charity Reserves).
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Support trustees in understanding and exercising oversight of charity-wide financial risk, including downside and stress-test scenarios.
Financial Strategy, Planning, and Sustainability
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Lead the costing and financial modelling of PLH’s 2026-2028 Strategic Plan and country implementation model, ensuring affordability, sustainability, and strategic coherence.
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Design, implement, and institutionalise a three-tier scenario planning framework (base, growth, and downside cases) to support prudent and adaptive decision-making.
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Develop a long-term (3-5 year) financial sustainability model projecting:
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Revenue by source (restricted and unrestricted)
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Expenditure and staffing growth
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Enterprise risk management (ERM) contributions
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Reserves, liquidity, and risk exposure
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Develop, maintain, and regularly review PLH’s reserves policy, including target levels, rationale, and planned use, in line with Charity Commission expectations.
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Advise senior leadership and trustees on the financial implications of growth, innovation, and funding opportunities.
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Provide forward-looking financial insight to support organisational decision-making under uncertainty and changing funding conditions.
Financial Management, Reporting, and Controls
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Work closely with the Finance Manager to ensure accurate, complete, and timely accounting records in accordance with UK charity accounting standards (SORP FRS 102).
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Provide strategic oversight and assurance over organisation-wide financial reporting, using management accounts and dashboards prepared by the Finance Manager to inform executive and trustee decision-making.
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Ensure proportionate internal controls, segregation of duties, and approval frameworks are current and implemented by the Finance Manager.
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Lead the development and implementation of a comprehensive financial risk management framework covering:
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Liquidity and cash-flow risk
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Donor concentration and funding dependency
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Currency and foreign exchange exposure
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Contractual and grant compliance risk
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Contingency and downside planning
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Ensure effective coordination between in-house finance staff and outsourced accounting and payroll providers, maintaining clear accountability and quality assurance.
Audit, External Reporting, and Transparency
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Oversee the annual audit process, supporting the Finance Manager’s role as primary liaison with external auditors and ensuring timely completion of statutory accounts.
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Support trustees in reviewing and approving:
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Statutory financial statements
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Trustees’ Annual Report
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Financial disclosures to regulators
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Ensure high standards of financial transparency and accountability to donors, partners, regulators, and the public.
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Oversee statutory filings and financial reporting to the Charity Commission and Companies House.
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Contribute to narrative financial reporting on sustainability, risk, and reserves where appropriate.
Organisational Financial Capability and Culture
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Develop and maintain clear financial policies, procedures, and approval workflows to support consistency, compliance, and accountability.
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Embed a culture of financial stewardship, prudence, and shared accountability across the organisation.
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Promote ethical financial practice and safeguarding of charitable assets in line with PLH’s values and public-interest obligations.
Team Leadership and Management
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Lead and develop PLH’s finance function, including line management of the Finance Manager and oversight of external bookkeeping and accounting partners.
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Ensure the finance function is appropriately resourced, scalable, and fit for a growing, multi-country organisation.
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Set clear objectives, performance standards, and professional development pathways for finance staff.
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Promote ethical practice, professionalism, and continuous improvement within the finance team.
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Provide mentoring and strategic development support to mid-career finance staff as the organisation grows.
Essential Skills and Experience
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Senior-level financial leadership experience.
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Strong understanding of UK charity governance, trustee responsibilities, and Charity Commission expectations.
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Demonstrated expertise in strategic financial planning, scenario modelling, and reserves management.
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Proven experience establishing robust financial controls, reporting systems, and audit processes.
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Experience working directly with Boards and Board Committees in a governance context.
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Demonstrated experience embedding or overseeing organisational-wide financial risk management frameworks.
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Ability to translate complex financial analysis into clear, decision-ready advice for trustees and senior leaders.
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Experience operating in organisations with a mix of restricted, unrestricted, and partially recoverable income streams.
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Comfort working in an evidence-driven, analytically rigorous organisational environment.
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Strong people leadership and management capability.
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High levels of integrity, sound judgement, and commitment to PLH’s charitable aims.
Preferred Skills and Qualifications
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Financial leadership experience within a UK charity, international NGO, or comparable not-for-profit organisation.
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Fully qualified accountant (ACA, ACCA, CIMA, CPA) or equivalent experience.
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Experience with multi-country, multi-currency operations and restricted funding environments.
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Familiarity with UK charity accounting (SORP FRS 102).
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Experience working closely with trustee Finance or Audit & Risk Committees.
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Familiarity with donor concentration risk analysis and income diversification strategies.
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Exposure to safeguarding or PSEA considerations from a financial governance perspective.
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Experience supporting organisational growth and scale within regulated charity contexts.
Are you an experienced senior finance leader ready to make an immediate impact in an international, mission-driven organisation? We are seeking a strategic, hands-on Interim Head of Finance to lead the finance function for a dynamic international NGO with a significant US presence. This is a rare opportunity to guide finance operations across multiple jurisdictions, including the UK and US, and support frontline programmes tackling critical global challenges.
About the role
Reporting to the MD for Finance & Operations, you will provide decisive, calm leadership to a high-performing finance team, ensuring robust financial stewardship across the organisation. You will take ownership of financial operations, controls, reporting, and audits, working closely with senior leadership and the Board. Your strategic insight will help shape financial planning and reporting, while your collaborative approach will build confidence in finance across the organisation.
Key responsibilities
- Lead the day-to-day operations of the finance team across the UK and overseas branches
- Ensure accurate, timely reporting and compliance with statutory and donor requirements
- Oversee audits in multiple jurisdictions, including US and UK accounts
- Manage budgeting, forecasting, and long-term financial planning
- Build and maintain robust financial controls, policies, and processes
- Lead, mentor, and motivate a team of six finance professionals, including managers
- Act as a key partner to the senior leadership team and Board, providing financial insight to support strategic decision-making
What we're looking for
- Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent)
- Proven senior finance leadership experience in an international charity, NGO, or grant-funded organisation
- Strong experience managing US accounts, audits, and compliance processes (a significant portion of the organisation's income comes from US donors)
- Hands-on experience with UK Charity SORP, statutory accounts, restricted/unrestricted fund accounting, and donor reporting
- Experience overseeing finance operations for overseas entities or branch offices
- Strong people management skills, including managing managers
- Able to operate confidently at senior leadership and Board level
- Comfortable stepping into complex, fast-paced environments and delivering immediate results
Personal qualities
You are pragmatic, solutions-focused, and able to balance operational detail with strategic oversight. You communicate clearly and effectively with finance and non-finance colleagues alike, building trust quickly and inspiring confidence across the organisation.
Why join?
This is a unique opportunity to influence the finance function of a mission-driven international NGO protecing the rights of the most vulnerable. You'll gain hands-on experience with US accounts, multi-jurisdictional audits, and high-level reporting, all while working alongside a collaborative, values-driven leadership team.
Benefits
- 25 days holiday + public holidays + 3 additional Christmas holidays
- 10% non-contributory pension scheme
- Season ticket loan and cycle scheme
- Flexible and hybrid working (2 office days per week)
- Possibility of working part-time - 4 days per week
If you are a senior finance professional with international experience, ideally including US operations, who thrives in fast-moving, high-impact environments and are available from mid-end of March, please apply today!
We are looking to recruit an experienced, innovative legal manager for our international Environment and Sustainable Development Programme. The ideal candidate will be a qualified lawyer with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve environmental justice. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.
Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs and governments. You will collaborate with a range of volunteer lawyers (via law firms and barristers chambers) who are leading experts in their field. You will also help nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, supporting the drafting of fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.
Key Responsibilities:
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Implement the strategic vision for ILP’s Environment and Sustainable Development (ESD) programme, in conjunction with the ESD Programme Director, Legal Fellows, Executive Director, partners, staff and Board;
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Develop an understanding of the most effective environmental policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, ILP’s ESD Advisory Committee, staff, Board and others;
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Support the ESD Programme Director to build and maintain ILP’s Environment and Sustainable Development (ESD) programme. This includes:
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liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
identifying and engaging in regular outreach with potential new partners to build the project pipeline;
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identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;
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mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
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representing the programme in external fora and events.
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Support the Programme Director in ensuring effective project delivery and evaluation of impact including:
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managing and coordinating project implementation through the full project cycle;
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delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;
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Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s online internal database (GRID).
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Support the Programme Director’s fundraising efforts to finance both the programme and organisational overheads, including working closely with the Programme Director to identify opportunities for potential funding with partners, liaise with and nurture donors, design funding applications and create relevant budgets;
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Deepen ILP’s knowledge and understanding of the situation in developing economies, including engaging in relevant research alongside ILP partners (pro bono lawyers, NGOs, CSOs and others) and sharing findings via written reports and output;
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Share in the necessary operational and administrative activities of the organisation and contribute to website and social media communications.
For further information on the candidate profile for this role, our full job description is available to view and download below.
The client requests no contact from agencies or media sales.
Head of Programme Operations
Contract: Permanent, Full Time
Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
- UK: £68,000 - £74,000 per year with excellent benefits.
- Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits.
- Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.
About the Role
The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.
Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.
The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.
In this role, you will:
- Provide Programme Operations Leadership
- Lead IPD Business Management and Support
- Drive Collaboration, Risk and Performance
- Oversee Systems, Compliance and Assurance
- Lead Capacity Strengthening and Support
To be successful, you’ll need:
- Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
- Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
- Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
- Experience of leading, managing and motivating others and driving change.
- Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
- Experience working in complex matrix structures across multiple cultures.
- Strong analytical, problem solving and systems thinking capabilities.
- Demonstrated knowledge of donor compliance and grant management processes.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable:
- Experience in WASH, public health or community development sectors.
- Experience working with restricted and unrestricted funding portfolios.
- Relevant university degree or equivalent professional experience.
- Familiarity with WaterAid UK’s operating model and countries of operation.
Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.
How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are
determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



