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We are looking for a highly organised, detail oriented and dynamic Project Manager for Assurance & Improvement. In this role you will plan, coordinate, and support delivery of national audit, assurance, and continual improvement activity. Using effective project management, you will ensure that audits, quality assurance, non-conformance actions, and improvement plans are tracked, reported, and delivered to agreed standards and timescales.
This is a part-time role (20 hours per week), home based, with proposed working hours of 10am-2pm Monday-Friday. These hours are subject to negotiation with the successful candidate; working Monday - Friday is a requirement of the role.
This role is a new opportunity to work as part of Victim Support's Quality & Compliance team, supporting the team to oversee and improve the quality of Victim services across England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Project Manager for Quality & Compliance, you will provide support across the team's functions, including audit and compliance data reporting, and will lead on driving continual improvement projects.
Key Responsibilities
- Audit Support - Provide project management support for the delivery of internal audits and associated audit improvement plans.
- Non-Conformance - Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
- Quality Assurance and Case Review - Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards.
- Continuous improvement - Proactively drive continual improvement activity and provide project management support for improvement initiatives
- Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
- Stakeholder Engagement - Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance.
- Administrative Support - Provide comprehensive administrative support to Quality & Compliance meetings.
- Team Support - Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence.
About You
Ideally, you will hold a relevant professional qualification in project management, continual improvement or audit, and have knowledge & understand of project management, audit principles & quality assurance.
You will need:
- Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits.
- Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results.
- IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
- Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change.
- Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets.
- Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Clinical Research Manager
The Clinical Research Manager will play a key role in advancing ARUK’s drug prioritisation activities as part of the Clinical Accelerator Programme. Working closely with the Senior Clinical Research Manager, this role will drive the identification, evaluation, and progression of high-potential drug candidates toward clinical trials, delivering tangible impact for people affected by dementia.
This role is vital in advancing Alzheimer’s Research UK’s research objectives and organisational strategy and will be key to delivering impact for people affected by dementia. The Clinical Research Manager will manage the planning and delivery of ARUK’s drug prioritisation activities working collaboratively with external stakeholders and various departments across the organisation, including the wider Research, Fundraising and Policy, Communications and Involvement Teams to develop the programme and ensure successful delivery and measurable impact.
This role sits within the Clinical Research team in the Research Directorate, an ambitious, proactive and growing team that is driving forward initiatives to bring more clinical trials to the UK for people living with or likely to develop dementia. With the first generation of disease modifying treatments recently approved, this is an exceptional opportunity for an individual with strong research experience who understands the clinical research environment in the UK, to contribute to groundbreaking work in dementia research, aligning with and advancing on the Government's new investment initiatives in the Dame Barbara Windsor Dementia Goals.
Key Responsibilities:
1. ARUK Drug Prioritisation Programme Delivery and Development
· Lead on the identification of therapies with the potential to be prioritised for clinical trials in Alzheimer’s and other types of dementia through literature search and communication with the clinical research community and key external partners, with support from the Senior Clinical Research Manager.
· Lead the development and drafting of high-quality scientific dossiers that directly inform prioritisation decisions and progression of drug candidates.
· Lead the translation of recommendations from external advisory panels into actionable next steps.
· Work with the Senior Clinical Research Manager and the Senior Clinical Programmes Operations Officer to plan drug prioritisation activities, including meeting logistics, panel engagement, feedback and to track and evaluate progress.
· Identify, evaluate, and drive forward high-impact opportunities for drug prioritisation and clinical development in consultation with Partnerships, Evidence and Funding teams.
· Design and embed scalable processes to proactively monitor the global drug development landscape, utilising databases, conference intelligence, and literature to curate a dynamic intelligence log that tracks therapeutic candidates, development progress, and emerging opportunities across industry and academia.
2. Driving the advancement of the Clinical Accelerator Programme and delivery of key components of its strategy
· Drive planning and implementation of new activities as relevant to continually develop and advance the clinical research strategy
· Collaborate in mapping the clinical research ecosystem, identifying gaps in research and recommending actions to address them.
· Keep abreast of developments and trends in dementia clinical research to influence ARUK's strategies and decisions.
· Support and continuously strengthen internal reporting mechanisms, ensuring timely, high-quality updates to Senior Leadership and relevant boards that enable effective governance, informed decision-making, and strong organisational coordination
· Work closely with the Research Involvement Manager to integrate best practices in involvement and co-production to ensure our research is relevant for and supported by people affected by dementia
· Ensure effective information-sharing across internal stakeholders, including Research, Fundraising, Finance, Policy, Communications and Involvement teams, to maximise the visibility, uptake and strategic use of Clinical Accelerator Programme outputs.
· Aid in the planning, production, and communication of clinical research-related content with the ARUK Communications and Fundraising teams.
3. Strengthening Relationships with External Stakeholders
· Foster and nurture relationships with clinical leaders and research funders in the UK to build the profile of ARUK’s clinical research and help us to accelerate research towards a cure.
· Work closely with our Research Partnerships manager to maintain and build partnerships that further our clinical research objectives.
· Support the Senior Clinical Research Manager and Head of Clinical Research in enhancing ARUK’s external profile through active participation in meetings and collaborations with key stakeholders.
Knowledge, skills and experience needed:
· PhD in a relevant biomedical field or equivalent experience in clinical or scientific research
· Strong ability to critically interpret and evaluate pre-clinical and clinical data
· Familiarity with the drug development process of taking a therapy from pre-clinical studies to regulatory approval.
· Excellent stakeholder management skills.
· Demonstrable commitment to collaborative and inclusive working.
· Proven experience in project management with the ability to adhere to deadlines and prioritise tasks.
· Understanding of research programme management.
· Experience or understanding of preparing scientific dossiers or evidence summaries to inform research prioritisation, funding, or strategic decision-making.
· Understanding of dementia research and funding landscapes.
· Experience working with biotech and pharmaceutical companies
· Exceptional scientific communication skills (written and verbal).
· Detail oriented
· Good IT skills.
· Commitment to ARUK’s vision, mission and values.
· Values the involvement of people with lived experience in research.
· Highly self-motivated with the ability to work across different teams and departments.
· Solution-focussed with the ability to problem solve creatively.
· Able to work independently.
· Collaborative approach with ability to build strong relationships with a range of stakeholders.
· Good communicator with the ability to tailor communications to a range of audiences.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £46,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 28th June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Thank you for your interest in this role!
Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.
We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.
Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding.
Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.
Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.
This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.
Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.
It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.
JOB DESCRIPTION AND PERSON SPECIFICATION:
RESPONSIBILITIES
· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.
· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.
· Strengthen current charity partnerships and establish new ones.
· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.
· Coordinate available research to identify gaps and focus GH spend.
KEY TASKS
1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.
2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.
3. Ensure grants awards are authorised, paid and reviewed promptly.
4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.
5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.
6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.
7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.
8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.
9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.
10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.
11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.
12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.
13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.
14. Draft appropriate contributions to the Annual Review/Impact Report.
PERSON SPECIFICATION
Expertise and experience
1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.
2. Knowledge and experience in grant-making processes.
3. Evidence of working effectively in co-operation with other charities and organisations.
4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.
5. Understanding of the research landscape and ability to make it work for GH.
6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.
7. Excellent proven communication skills, written and oral.
8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.
9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.
10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.
Personal qualities
· Adherence to GH’s values.
· Integrity, honesty and professionalism at all times.
· A strong ambassador with the ability to make internal and external contacts.
· Able to treat all people with respect and dignity.
· Willing to take responsibility for actions and remain accountable.
· A team player.
REPORTING TO Director of Grants
This job description is not contractual. Tasks may change over time by negotiation with the postholder.
The client requests no contact from agencies or media sales.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities.
This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.
Main responsibilities
1. To lead the strategic and operational management of our finance function
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Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team
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Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders
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Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making
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Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures
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Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements
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Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly
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Lead trustee engagement on investment strategy and monitor investment performance
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Support the operation of the College’s trading subsidiary
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Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.
2. To foster individual and organisational development
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Monitor and develop our organisational culture, championing our values at every opportunity
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Empower staff and teams to actively inform the direction of the College and our activities
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Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics
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Support the implementation and delivery of our new strategy from 2027.
3. To oversee other areas of our corporate support function
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Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members
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Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money
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Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027.
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Oversee the robust management of risk, data protection, and health & safety compliance.
4. To lead the department
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Lead and support the team, including through the identification and delivery of professional development opportunities
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Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery
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Share key updates with the team on a regular basis and champion the department’s work internally
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Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability
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Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee
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Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics.
5. To be an active member of our Senior Leadership Team (SLT)
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Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach
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Agree organisation-wide policies and procedures and ensure their correct implementation
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Assume corporate responsibility for trustee and senior leadership decisions
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Role model our organisational values and behaviours at every opportunity
To undertake other duties as required:
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Undertake any other reasonable duties as required by the Chief Executive
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Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects
Person specification
Knowledge, Qualifications and Experience
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A CCAB-qualified accountant, with at least five years of experience in a senior leadership role
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Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety
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Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency
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Experience of delivering against challenging performance targets, and of managing others to do so
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Experience of HR, IT and Facilities management
Skills and Abilities
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Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence
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Successful track record of achieving results in a leadership role
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Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required
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Ability to present and write clear reports for non-financial managers, trustees and committee members
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Highly developed influencing, persuading & communication skills
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Sound understanding of systems management, including accountancy software and CRM
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Ability to innovate, recognise challenges, analyse problems and apply effective solutions
Personal Qualities (Attributes)
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Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
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Commitment to own continuing professional development
To champion the specialty and improve the health of those with eye conditions
The client requests no contact from agencies or media sales.
Project Manager (Cascade Wellbeing Project)
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.
The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.
The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.
Candidates should have experience of leadership in a church setting with project management experience. You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions. You will have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish
· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc
· Responsibility for building strong and effective relationships/partnerships with external stakeholders
Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Wednesday 1 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
- A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- Flexible working hours to balance home and working life.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Time off in Lieu.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Finance Business Partner: £65,800 - £77,500 | Birmingham | Hybrid
For Europe's largest infrastructure project, based in Birmingham, we're recruiting a Finance Business Partner for the Corporate Services Directorate. Working within central finance, this role reports to the Head of Finance and provides financial support and critical analytical challenge to directorates including HR, IT, Finance, Procurement, Facilities to ensure the organisation achieves financial targets and delivers value for money within the budgets set by the comprehensive spending review.
Main Duties:
- Responsible for looking after a portfolio of directorates (HR, IT, Finance, Procurement, Facilities) and the corporate expenditure in the monthly financial accounts
- Drive consistent month-end reporting and review of all Corporate Directorate (c£200M)
- Lead business planning and forecasting processes, providing guidance on planning principles and expectations
- Provide Workforce Actual costs and forecast information to inform programme estimates
- Challenge budget holders to achieve workforce objectives
- Review financial endorsement of Change and Investments, provide assurance to Finance Director that reporting expenditure and contract payments are appropriate
- Work to NAO Audits as required; Liaise regularly with Corporate Directors, Procurement and Supply Chain, Business Managers, Finance Teams and Corporate Finance Teams
Person Specification:
- CIMA, ACCA or ACA qualified with strong experience of supporting annual business planning, budget setting, and forecasting processes
- Strong skills in business partnering non-finance managers including working with Service / Operational Directors, budget holders, Business Managers, HR, and wider Finance teams
- Knowledge of Oracle accounting systems or other similar ERP systems
- Ability to use Excel to analyse large and complex data sets and provide useful management information
- Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery
- Ideally experience from construction, travel, rail or infrastructure would be great!
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Director of Finance & Services
Contract: Permanent
Hours: Full-Time. (We welcome requests for flexible working arrangements, including hybrid and part time working).
Location: South Kensington, London SW7
Salary: Circa £100,000+ per annum FTE
About Us
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The Society offers professional accreditation to members through Chartered Geographer status.
About You and the Role
As the Society approaches its 200th anniversary in 2030, with ambitious associated goals, ensuring that we continue to have the best possible leadership team in place has never been more relevant.
With the approaching retirement of our current Director of Finance & Services, we are looking for an exceptional, entrepreneurial senior leader with proven ability to balance strategic and operational impact.
Whilst an executive level financial background is a given, we are additionally seeking an individual who has led other functions and developed the professionals within them. This role leads a diverse team of 10, spanning: Finance, Facilities & Estates, IT & Database Administration, and HR. It also holds additional responsibility for: Safeguarding, Data Protection, Risk Management, Pensions, Company Secretarial, Insurance & Legal.
We have exciting plans for our building, at the heart of London’s Exhibition Road Cultural Quarter, optimizing and developing this space as a gathering point of global significance and influence for people intent on making a positive difference to the world. Accordingly, we are particularly interested in individuals who bring with them strong programme management skills and experience of managing heritage estate projects operationally, in partnership with external consultants.
The successful candidate will drive and deliver effective and efficient financial planning, forecasting, budgeting, reporting, controls, operations, and management, whilst continuing to improve the Society’s processes and systems.
Salary and Benefits
This is a permanent post. We welcome requests for flexible working arrangements, including hybrid and part time working. This is looked at on a case-by-case basis, balancing the Society’s needs with the successful candidate’s other commitments, to support a good work-life balance. The salary range for this post is c£100,000+ (FTE) per annum, depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 5.30pm 12 June 2026.
It is anticipated that interviews will take place week commencing 29 June 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
What you’ll be doing:
- Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements
- Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment
- Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.
What we’re looking for:
- We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems.
- The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects.
- Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks.
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
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Be the main point of contact for all finance and operational queries
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Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
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Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
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Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
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Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
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Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
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Identify ways to enhance operational processes to support the growth of the organisation.
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Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
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Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
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Proven experience in finance and operations in a charity/ Third sector (Essential)
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Experience in fundraising/development initiatives (Desirable)
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Is committed to the vision and mission of CHI (Essential)
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Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
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Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
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Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
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Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
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Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
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A team player able to adapt to changes in workload and priorities (Essential)
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AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
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Both full and part-time considered.
-
Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
-
Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
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Interest-free loans for travel, cycle to work, and tenancy deposits
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Pension scheme with 8.5% employer contribution
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30 days’ annual leave, rising to 33 with service
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Enhanced family leave and pay
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Employee assistance programme
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Flexible working
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Generous learning and development budget
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Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
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Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
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Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
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Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
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Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
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Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
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Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
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Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
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Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
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Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
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Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
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Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
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Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
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Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
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Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
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Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
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Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
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Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
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Support the planning and logistics of internal events, offsites, and all-staff meetings.
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Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
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Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
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Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
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Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
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Proven track record in an operations, project management, or business management role.
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Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
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Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
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Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
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Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
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A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
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High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
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Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
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A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
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Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
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Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
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Project management qualification such as PRINCE2 or Agile.
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Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
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Experience supporting organisational scaling or managing change in a growing team.
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Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
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Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
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30 days annual leave, plus public holidays;
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£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
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£3,000 annual learning and development budget, plus up to five days paid work time;
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£2,000 onboarding grant for equipment and supplies;
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A pension contribution scheme (up to 7% employer-matched contribution);
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Private health insurance;
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Group life insurance;
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Generous parental leave benefits; and
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Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
Financial Accountant – London health charity
Location: Hybrid working (minimum 40% of time in the office)
Contract Type: Permanent
Salary: £40,000 to £45,000 PA Depending on experience
· Support a charity funding life-changing medical research and patient care projects worth £6m annually
· Manage complex balance sheet reconciliations, investments and restricted fund reporting independently
· Work within a small, collaborative team of 32 committed professionals across diverse functions
· Access ring-fenced training budget and structured career development opportunities
· Enjoy 27 days holiday plus bank holidays, increasing to 30 days after three years
Position Overview
Our client is a well-established charity dedicated to funding innovative medical research and improving patient experiences. They're seeking a Financial Accountant to take ownership of balance sheet management, investment reconciliations, and year-end audit processes within their growing finance function.
Experience with the following is particularly relevant for this role: manual bank reconciliations experience, purchase and sales ledger background, cashbook experience, rent accounting experience.
Responsibilities
· Prepare and reconcile monthly balance sheet accounts independently
· Maintain fixed asset registers and depreciation schedules accurately
· Reconcile investment statements and prepare monthly investment journals
· Prepare monthly and quarterly cashflow forecasts and restricted fund statements
· Support external auditors and prepare audit schedules
· Contribute to strengthening financial controls and process documentation
· Monitor banking and mail processing activities
Requirements
Essential qualifications and experience:
· Part-qualified ACCA, CIMA, ACA or AAT Finalist status
· Demonstrable expertise with completing manual bank reconciliations
· Strong experience with cashbook
· Strong grounding in both purchase ledger and sales ledger
· Working experience within complex finance functions
· Knowledge of Access Financials or similar accounting systems
· Understanding of Charities FRS 102 SORP requirements
· Strong balance sheet reconciliation and financial controls experience
· Advanced Excel and Word skills
· Ability to work independently under pressure and prioritise effectively
Desirable qualifications and experience:
· AAT Fully Qualified status
· VAT reporting and compliance experience
· Line management experience
· Knowledge of CRM databases and Access Dimensions
· Understanding of the healthcare sector
· Prior experience with rent accounting is useful as much of the charity’s money comes from a property portfolio
Benefits
· 27 days holiday plus bank holidays, increasing by one day annually to a maximum of 30 days
· 6% employer pension contribution
· Ring-fenced training budget and excellent staff development opportunities
· Access to employee assistance programme
How to Apply
Please submit your CV by the closing date of Thursday 25th June
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a world-leading Performing Arts organisation, are looking for a Head of Data & Systems. The successful candidate will be supporting four sites across London and will be responsible for around 550 colleagues across the organisation.
The Head of Data and Systems is responsible for ensuring that all parts of the organisaton’s infrastructure runs smoothly and securely, using it to improve processes and efficiency. This post reports to the Director of Finance, Data and Systems.
Responsibilities:
· Lead a review of departmental delivery and propose a roadmap for improvement. Sharing KPI frameworks and measures as required.
· Lead strategic planning for IT systems, building strong relationships with stakeholders to anticipate and understand future needs to meet the organisation strategic objectives.
· Ensure that the organisation has the IT infrastructure needed to support the business and maintain a roadmap of improvements and maintenance.
· Ensure the smooth running of service delivery and positive user experience.
· Manage the IT budget and ensure that value for money is achieved.
· Provide clear, effective and visible leadership to the IT team, ensuring that all team members are stimulated, motivated and guided to contribute fully to the success of the organisation.
· Develop talent within teams, reviewing and measuring performance, building confidence and growing skills.
· Implement robust security measures to protect the organisation from cyber threat and ensure the team stay up to date with industry best practice
Essential Skills:
· Relevant IT qualification or equivalent experience in IT governance.
· Ability to be ‘on call’ for emergencies and business continuity recovery
· Experience of managing risk and Cyber security.
· Experienced IT leader, with a customer focused approach.
· Experience of public, private and hybrid cloud environments.
· Results-driven with a proven track record of high achievement through data and systems teams.
· Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.
· Strong negotiation and vendor management skills.
· Strong strategic planning skills with the ability to translate business needs to data and systems solutions.
· Ability to lead and monitor several projects concurrently.
· Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.
· Experience of procurement to achieve best value for the organisation.
· Ability to respond to changing circumstances.
· Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.
· Ability to translate ideas into effective action speedily and within a finite budget.
· Ability to work collaboratively and bring teams together into a cohesive and effective unit.
· Able to demonstrate a commitment to diversity and inclusion.
· Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
Please apply online today for a confidential chat about this wonderful role which gives the postholder ample opportunity to make a real difference.
Advert closing date: 21st June 2026 .




