Finance jobs in hackney, greater london

The Nuffield Foundation is recruiting an Executive Assistant to work closely with, and support, our Chief Executive, Leadership Team, Trustees and members of our governance committees.

The Executive Assistant will work at the intersection of strategic leadership and effective operational administration, working as a lynchpin within the organisation to provide high level administrative and operational support to the Nuffield Foundation’s Leadership Team (LT) and Chief Executive. They will be a trusted partner responsible for delivering high-level strategic, operational, and administrative support to the CEO and LT.

This will include:

• Scheduling, coordinating and supporting all Trustee and other Committee meetings and events, including the preparation of papers and agendas, taking detailed minutes and tracking agreed actions.
• Managing the CEO’s diary, providing briefings and drafting documents and presentations as required.
• Scheduling, planning and preparation of Leadership, staff and other large/organisation-wide meetings.
• Managing the overall governance calendar, and key governance documents and records.
• Working with the Directors of Strategy, Finance and HR on strategic and operational planning
• Providing diary management and other general administrative support to members of the LT where required.

This role acts an extension of the CEO’s office, ensuring alignment across leadership priorities, and effective and timely follow-through on strategic and operational initiatives.

The successful candidate will be experienced in providing executive and administrative support to leaders, ideally within a similar organisation or setting. They will demonstrate professionalism and a strong work ethic, and will have excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact, discretion, influence and diplomacy when required. They will also have excellent verbal and written communication skills, including the ability to draft correspondence and short papers as well as take minutes of meetings. The ability to demonstrate political acumen and experience of providing company secretary/governance-type support is also desirable.

About us

The Nuffield Foundation is an independent charitable foundation with a founding purpose to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Monday 8th September 2025.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• reimbursing reasonable travel costs (and any childcare or care costs) for interviews where in-person attendance is required.

Our benefits package includes:

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
• A salary exchange pension scheme that offers employer contributions of up to 11%.
• Life assurance scheme.
• Family-friendly leave policies and enhanced maternity, adoption and paternity/partner leave.
• Cycle to work scheme and loans towards season tickets.
• Ongoing opportunities for learning and development (including options for coaching and mentoring, and 4 personal development/reading days each year).
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
• Staff peer groups and social networks.

About us

A caring organisation with a rich history.

Friends of the Elderly is a charity dedicated to providing excellent care  and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

About the role

This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.

We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:

• proactively nurture and grow our relationships with existing supporters
• develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
• create compelling funding applications, reports and communications which demonstrate our impact
• raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.

Working partnerships

 Internal:

• Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.

External:

• Consultants, agencies and suppliers.

Key objectives and responsibilities

• Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
• Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
• Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
• Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
• Prepare written reports on activities, progress and income against objectives.
• Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
• Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
• Gather case studies for use in fundraising communications, applications and reports.
• Undertake administrative duties such as thanking donors and other routine office procedures as required.
• Carry out other tasks as required by the Fundraising Manager and Fundraising Team.

Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.

All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.

Please see the full job description and person specification attached. 

No agencies, please.

IT Manager
Department: Finance and Services
Responsible to: Director of Finance and Services
Location: South Kensington, London
Terms: Permanent, Full-time
Salary: £45,000 - £55,000

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Position

The IT Manager will work with our outsourced helpdesk provider to deliver maximum availability of the network, data and systems, to ensure we are secure and compliant and to provide support and training to our staff. The IT infrastructure includes an extensive wired and Wi-Fi network throughout the building with approaching 100 Wi-Fi access points. This network is critical for the smooth running of the Society’s day to day activities and the successful operation of events on the premises, which account for turnover in excess of £1m p.a.

The IT Manager will also be the internal technical/project lead on the ongoing development of the Society’s CRM system, Centrepoint’s oomi product.

Salary and Benefits:

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000-£55,000 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave
• allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

Applications must be received by 9.00am, Wednesday 27 August.
First stage Interviews are planned to take place in the week commencing 1 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

No agencies please.

An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
• Support wellbeing initiatives and activities for staff
• Monitor HR and recruitment inboxes, respond to general queries, and process invoices
• Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities

Ideal candidate profile:

• Previous experience in an administrative role within a busy team, ideally within HR
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Proven ability to manage sensitive and confidential information with discretion
• Proactive and self-motivated, with a positive approach to work
• Experience of working in the charity or clinical sector is desirable
• Knowledge of Canva or similar design tools would be an advantage

Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Main duties

Fundraising CRM Project Leadership

• Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
• Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.

CRM and Data Management

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.

Data Selections, Segmentation and Campaign Support

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.

Reporting and Insight

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.

Key responsibilities

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Desired knowledge

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Apply

Salary: £45,000 - £49,600

Contract: 12-month FTC

Location: London hybrid (2 days/week in office)

Closing date: 27 August

Benefits: Generous annual leave, employee assistance programme, flexible working arrangements. 

We have an exciting opportunity for a Senior New Business Development Manager to join a new initiative that’s mobilising £20 million in philanthropic and investment capital to support climate adaptation enterprises, working within an international development charity. You’ll lead on developing and delivering a fundraising programme, building relationships with major donors, foundations, and institutions to drive real-world impact.

Working closely with senior leaders and sector partners, you’ll craft compelling campaigns, secure strategic funding, and help position the fund as a trailblazer in climate finance and international development.

To be successful as the Senior New Business Development Manager you will need:

• A strong track record of securing six-figure gifts from major donors or institutions
• Excellent project management and campaign analysis skills
• Outstanding communication and relationship-building abilities
• Knowledge of climate finance, impact investment, or international development

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2577HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

We are looking for a dedicated and compassionate caretaker to join our team

In this role, you will be responsible for the general upkeep and maintenance of our facilities, as well as caring for the welfare of those under our care.

This includes everyday tasks such as cleaning, carrying out minor repairs, overseeing security measures, and aiding and supporting to our residents or occupants.

Our ideal candidate is reliable, empathic and has a genuine passion for helping others.

They should have excellent communication skills and a strong attention to detail

Main Responsibilities

• Perform regular inspections of the premises to identify and fix maintenance issues, such as leaks or breakages
• Keep an itinerary of tools and jobs
• Manage supply inventory and reorder supplies as needed
• Carry out cleaning tasks such as sweeping, mopping and dusting, to ensure the premises are kept clean and tidy
• Conduct minor repair work, including fixing broken locks, replacing light bulbs and carrying out basic plumbing work
• Monitor the property’s security systems and respond to alarms or potential threats
• Manage waste disposal and recycling activities
• Maintain outdoor areas, such as gardens and parking lots, including pruning shrubs and removing snow or debris
• Coordinate with professional repair services and contractors when required
• Ensure compliance with heath and safety regulations – Fire drills, Gas checks etc
• Assist in arranging events and hires at the premises
• Respond to emergency situations promptly

Working with Others

• Work well with colleagues and tenants
• Polite and professional
• Excellent communication skills

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

A global movement working to protect animals and advance their welfare wherever they are at risk is seeking an Executive Director to lead its United Kingdom operations. Whether it’s challenging the fur trade, fighting to end trophy hunting imports, eliminating cruel farming practices or ending the brutal dog meat trade in Asia, this organisation’s campaigns are making a real difference for animals. The UK branch is at the heart of that mission, helping to deliver international impact while also shaping a distinct UK voice in the animal protection movement.

With a newly launched global brand, a track record of sustainable growth and a strong foundation of support, the organisation is entering an exciting new chapter.

Executive Director, United Kingdom
London, with hybrid working
Circa £120,000 per annum

This is a unique opportunity to lead the UK operations of a dynamic global organisation, by championing its values, inspiring the team, and driving forward strategic priorities.

The Executive Director will lead all aspects of the UK entity, from setting direction, strengthening operations, guiding a skilled team, and supporting the public and philanthropic profile. The role involves working closely with the Board of Trustees and global colleagues to align UK strategy with international goals, while ensuring a responsive approach to the opportunities and challenges of the UK’s political and charitable landscape.

With support from a dedicated UK team as well as colleagues across the globe, the Executive Director will play a central role in a movement that’s transforming lives, for both animals and people.

We’re looking for a strategic, values-driven leader who brings:

• A track record of leading multi-disciplinary teams at a senior level.
• Experience of managing charity operations, budgets and governance frameworks.
• A collaborative and inclusive leadership style, with a passion for team wellbeing and development as well as working with a range of internal colleagues.
• Experience or interest in acting as an ambassador, representing an organisation to a range of stakeholders.

While direct experience in animal welfare is not required, you must share our belief in a more humane world — and bring the drive, credibility, and compassion to lead our UK team into its next phase of growth and impact.

For further information, to access the appointment brief and to apply to this role, please click on "redirect to recruiter"

Recruitment Timetable 

Deadline for applications: Monday 25th August 2025

Interviews with Prospectus: 29th August – 5th September 2025

Interviews with organisation - UK: 18th September (afternoon) and 19th September (afternoon) 2025

Job requirements & duties

To plan, prepare and deliver a range of Forest School sessions, with guidance/instruction from the CEO, and support from school staff. Groups will include children and adults with learning disabilities and mental health concerns. The Forest School leader will be expected to:

· Plan and deliver Forest School education-based activities to a wide age range.

· Create and maintain a safe, engaging and supportive environment, demonstrating flexibility in planning and running sessions in response to varying/changing needs of the groups.

· Comply with all health and safety policies, measures and legislation.

· Supervise and support groups with varying needs while delivering sessions.

· Be aware of and comply with all Mudlarks Policies and Procedures.

· Participate in training and other learning activities/meetings as required.

· Administer first aid as the need arises.

· Assist with Risk Assessments where required.

· Follow reporting procedures as outlined by the CEO.

· Ensure that receipts for all purchases are kept and passed to the finance officer.

· Ensure that all spending is approved by the CEO.

· Provide information for reports and Mudlarks trustee meetings.

· You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation and as requested by the CEO.

Person specification

Education, training & knowledge

Essential

· Experience of leading groups or working with people with learning disabilities.

· First Aid Certificate or a willingness to gain one.

· Level 3 Forest School qualification, or a desire to gain one*.

Skills, abilities & attitudes

Essential

· A strong interest and passion in Forest School activities and environments.

· Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.

· Strong interpersonal skills and an ability to collaborate with staff and volunteers.

· Ability to manage challenging behaviour.

· Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.

· Self-motivated and able to use own initiative.

· Good verbal communication skills.

· A flexible and proactive work ethic and positive attitude.

· Punctual and organised.

· Ability to work under pressure.

· Willingness to be flexible.

· To have a keen interest in, and/or experience of, one or more of the activities undertaken at Mudlarks

Desirable

· Written communication skills necessary to present information in written reports and correspondence.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

*Please note that The Mudlarks Community would fund a level 3 qualification, however the enrollment, exam and associated costs would be repayable from the candidate to Mudlarks in the event of them resigning from the role within 3 years of completing the course, or failing to complete the course.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.

We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.

About Us

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.

About the Role

As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.

You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.

We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports. 

As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.

As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by

• Managing, supporting and inspiring a team of skilled advisers and volunteers.
• Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
• Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
• Driving service improvements, streamline processes, and ensure compliance with relevant standards.
• Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
• Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
• Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.

About you

You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.

You will bring

• A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
• A strong understanding of the social model of disability and a commitment to its principles.
• Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
• Experience in report writing to commissioners and funders.
• An ability to influence decision makers and develop effective partnership working.
• Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
• Excellent leadership and team management skills.
• A collaborative approach and a commitment to equity, inclusion, and continuous learning.
• The ability to link frontline experience to wider campaigning and policy change.

What We Offer

• A collaborative and inclusive team culture.
• Commitment to your professional development and wellbeing.
• The chance to make a real difference in individual lives — and the wider fight for equality.
• 25 days leave plus 8 bank holidays

JOB SCOPE AND BRIEF 

Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.

The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate. 

This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.

You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience). 

Main job purpose: 

Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning. 

Main Duties 

• Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts 

• Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc. 

• Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.

• Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments. 

• Administer and update content on our external customer websites, including web pages, shop products and classes. 

• Administer and update content on our internal web/intranet systems. 

• Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training. 

• Help develop and keep IT documentation and SOPs up-to-date. 

• You will also deputise for the IT manager in his absence dealing with day-to-day issues. 

Essential Requirements 

• Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).

• A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently. 

• Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them. 

• Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support. 

• Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc. 

• Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools. 

• Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc. 

• Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit. 

• Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored. 

• A good grasp of cyber security best practices. 

• Using Zoom & Teams for meetings and webinars 

Desirable Requirements 

• Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management. 

• Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies 

• Experience of using and/or supporting Apple devices (macOS and iOS) 

• Basic understanding of core web technologies such as HTML, CSS and responsive design.

• Basic understanding of graphics and video applications, particularly for online content. 

• Microsoft Sharepoint content administration (web portal, pages, other content etc). 

• Experience of eCommerce and/or retail Point-of-Sale. 

• Creating and/or updating simple ‘how to’ guides and note for non-technical users. 

• A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation) 

• Experience of the not-for-profit sector. 

Applications requiring sponsorship will not be accepted or progressed. 

Position: Senior Individual Giving Officer (Digital Acquisition)
Hours: Full-time, 35 hours a week – Part Time considered
Contract: Fixed Term - 8 Months Contract
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum (Pro rata for part-time) plus excellent benefits  
Salary Band and Job Family: Band 2, Charity
you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced digital fundraiser or marketer looking for a short-term opportunity to make a big impact? Do you thrive on creating campaigns that bring in new supporters and grow income?

We’re looking for a proactive and creative Senior Individual Giving Officer (Digital Acquisition) to join our friendly and ambitious fundraising team at the MS Society on an 8 month fixed-term contract. This is a fantastic opportunity to lead a key area of work and help shape the future of our digital fundraising.

Your main focus will be acquiring new supporters through digital channels — planning and delivering high-performing campaigns across paid social, PPC, email and more. You’ll also lead on developing and testing new digital fundraising products that inspire one-off and regular giving.

You might be working in digital fundraising, marketing, or performance-based acquisition. You’ll have experience running digital campaigns, analysing results, and using insight to drive improvements. You’ll also be a creative thinker who’s excited to try new approaches and help us grow.

This is a hands-on role that will also help influence strategy. You’ll work within the Individual Giving and Legacies team, but work closely with colleagues across Brand, Content, Digital and Data, and with external partners and agencies. You’ll have the chance to bring your expertise, energy and ideas to a role where your work will be seen, valued and make a real difference.

Whether you're looking for your next interim role, returning from a break, or simply seeking a rewarding short-term challenge, we’d love to hear from you.

We’re committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.

Please note: this is a fixed term contract for 8 months.
Applications for part time between 21-24 hours will be considered, if applying for part time with state this within your cover letter. Please note stated salary will be pro rata if appointed at part time.

Closing date for applications: 9:00 on Friday 29th August 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.