Finance Jobs in Westminster, Greater London
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
Closing Date: 26th May
Contract: This is a fixed term contract for 12 months. Immediate start preferred.
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a Qualified Accountant looking to use your skills and accounting knowledge to help address the biggest health issue in the UK today?
We are looking for a Financial Accountant, to join our busy Finance team on a 12 month fixed term contract as progress our finance transformation journey, including the implementation of a new ERP finance system, Unit 4 (Agresso).
In this role, you will help manage the preparation of the Annual Report and Accounts and statutory returns, quarterly VAT returns, and oversight of monthly accounting processes ensuring that accurate accounts are produced on a timely basis.
You will be responsible for ensuring:
- Thorough testing of finance related end to end processes on Unit 4 ensuring that any issues are captured and resolved as appropriate.
- Successful finance data cleanse activities to ensure that data migrated to Unit 4 is fit for purpose
- Opening financial data migrated to Unit 4 reconciled clearly back to the legacy systems on a detailed and timely basis to ensure strong financial control and a successful audit
- Take lead on understanding and implementing any changes to approach necessary for month end close, journal processing and balance sheet reconciliations
- Successful and timely transfer of knowledge to the remaining members of the finance team
This is a homeworking role, but you will be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our flagship offices.
About you
- Qualified Accountant (ideally ACA)
- Experience and knowledge of Unit4 ERPx or equivalent cloud-based system
- Experience of working within the charity sector is preferred but not essential
- Ideally focussed all or part of your career on being a Financial Accountant and you are likely to have worked in an organisation of similar size, scale, and complexity.
- We also welcome applications if you are newly qualified, with practice experience.
- You will be joining a committed finance team with an ambitious transformation plan and will be expected to demonstrate initiative, judgment, and a continuous improvement mentality.
- Being systems-oriented and having an interest in tax will also be beneficial.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Experience of producing minutes, action lists and meeting summaries.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively and remain solutions focussed.
- Strong interpersonal and interpretation skills.
- Excellent organisational and timekeeping skills.
- Be a team player, supporting colleagues when there are deadlines and know when to ask for help.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The client requests no contact from agencies or media sales.
Royal Voluntary Service - Interim Management Accountant
Home based with occasional travel
£35,000 - £40, 000 plus benefits - would consider PT
Overall purpose of the job - T
To provide the financial management support to
- the NHS&C VR programme
- the Fundraising team
What you will be doing:
- Working with the H&C Finance Business Partner and the Treasury & Finance team to prepare the monthly financial accounts for the NHS VR programme and ensure that the appropriate invoice is raised.
* To work with colleagues engaged in the NHS VR programme to prepare a forecast of expenditure to the end of the current financial year
- To prepare the monthly financial report for the NHS&C VR programme to be presented to the NHS team
- To work with the Assistant Director of Finance to make sure that the VAT treatment for the services included in the NHS VR programme is appropriate and correctly accounted for
- To support the Fundraising team in the preparation of the Budget and Financial Plan for 2024-26
- To prepare the monthly financial report for the charity's fundraising activities
- To work within the Fundraising team reviewing investment in income streams and providing support as necessary with regard to decision making and analysis
- To assist in the preparation of funding applications, providing information and advice
- Key point of contact for the fundraising team for all financial matters
- To work with colleagues across the charity to improve the efficiency and effectiveness of the preparation of the financial reports set out above
What you need to know:
- Qualified accountant (ACA, ACMA, ACCA)
- A minimum of three years' experience of having led and managed the preparation of complex financial management accounts.
- A high level of Excel experience including the use of key functions to automate part of the process
Experience of working with non-financial colleagues in the gathering of relevant information, the development of budgets and forecasts and the reporting and interpretation of actual performance.
Please get in touch for a more detailed JD
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
A National Museum renowned for housing once of the finest arts collections in the world is currently seeking an Interim Financial Controller to join the team for an initial 6 month period.
Reporting into the Director of Finance & Resources, the Financial Controller will be responsible for the day-to-day financial management of the organisation and is the first point of contract for internal and external stakeholders. You will be responsible for ensuring the accurate and time financial reporting and produce monthly management accounts.
Duties will include the following:
- Preparation of all routine and ad hoc reports drawn from accounting records
- Production of monthly management accounts, including variance analysis
- Monthly reports for all budget holders
- Coding of all self-generated income, ensuring that recognition complies with the relevant accounting standards
- Maintenance of the Fixed Asset register (reconciliation performed annually as part of the year end process)
- Payroll reconciliation (payroll is performed by an external third party provider)
- Preparation of the annual budget and periodic reforecasts of budget throughout the year
- Monthly counting and banking of the donation boxes
- Regular monitoring of bank accounts and working capital
What's in it for you?
- The role will be offered for an anticipated initial period of six months on a daily rate or fixed term
- Hybrid working 2/3 days in the office
- Daily rate – £300-£400pd depending on experience
What are they looking for?
- A hands-on Financial Controller/Head of Finance
- You may be a Part-qualified or Fully qualified accountant
- You will be available to start immediately
- Experience working in a charity or arts organisation
- An interest in the Arts is desirable
I am excited to be working with an amazing London based disability charity in search of a Project Accountant on a 6-month FTC. You will be responsible for assisting the Financial Controller with the management and administration of the organisation’s finances.
You will manage a number of business-related and operational systems, processes, procedures and required controls across the organisations group of charities in the delivery of the charity’s services. You will play a key role in the Finance team and will work closely with departmental budget holders and other stakeholders in the organisation, performing a variety of finance tasks from bank reconciliations through to assisting with month end and year end processes and annual audits.
Main duties:
• To assist in the production of the monthly management accounts for the group.
• To process repayments, accruals, intercompany and other relevant month end journals.
• To reconcile Donation income
• To maintain the fixed assets register.
• To prepare Foundation bank reconciliation.
• To assist with the preparation of the annual accounts and liaising with auditors.
• To support the annual budgets cycle in liaison with managers and other budget holders..
• To assist with cash flow forecasting and monitoring.
• To assist with processing & reconciliation of online book sales and VAT returns for the group.
• To manage the organisation mobile phones contract.
• To assist with preparation of accounting records and supporting schedules for audit.
• To manage the Sales Ledgers and credit control function.
• To manage the Purchase Ledger.
• To provide financial information and advice to all staff.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a Systems Accountant looking for an exciting new hands-on opportunity? Have you got experience project managing systems implementations? Are you available immediately or on a short notice period? If so, read on…
My client, a leading charity is seeking an interim Systems Implementation Manager to select and implement a new finance system on a 10-month temporary basis with the possibility of extension.
This is a hybrid and part time role.
The main responsibilities of the interim Systems Implementation Manager are:
- Assisting in the selection of a new finance system
- Manage the implementation of the new system
- Training staff on the new system
- Liaising with internal and external stakeholders
My client is looking for:
- Qualified accountant or qualified by experience
- Experience of charity accounts is desirable but not essential
- Experience managing similar projects with strong project management skills
- Understanding of financial processes
Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Your new company
A very large not-for-profit organisation with a complex structure. The activities of this organisation are varied, including operating a grant giving area. The organisation has a team of Business Partners plus a team of Analysts, Management Accountants, and Assistant Management accountants to support.
Your new role
The Deputy Head of FP&A has a key role to play in developing the Financial Planning and Analysis function, particularly in the direct line management of the Management Accounting and Analysis team to deliver core management accounting and reporting services, helping to support the Head of Financial Planning and Analysis to further embed Finance Business Partnering across the organisation and to bring a greater level of consistency, efficiency and quality to financial reporting and planning processes.
You will specifically act to support and oversee the work of the Management Accounting and Analysis team, including developing the capabilities of three newly created Finance Analyst posts through their work on financial analysis and monitoring of grant programmes and wider projects, understanding the business and providing meaningful financial insight and advice to support the delivery of strategic and operational objectives. The grants area requires some development in terms of processes and procedures.
What you'll need to succeed
- Experience of financial planning and analysis covering all aspects of budgeting, forecasting and management reporting for a complex organisation
- Experience of finance business partnering, acting as trusted advisor providing insight and analysis to senior colleagues
- Experience of problem-solving and implementing process improvements, particularly in relation to internal reporting (e.g. efficient design of Excel reports)
- Experience of developing and managing teams, motivating staff to deliver results
What you'll get in return
This organisation has a high-performing, supportive team in place. They also offer an 8%-15% non-contributory pension, 28 days holiday, work-life balance and flexibility.
What you need to do now
Please apply now to be considered for this opportunity!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company
Workingfor a professional body based in Farringdon, London. This opportunity is officebased 4 days a week. The office is closed on Fridays, so the successfulcandidate can work from home 1 day a week.
Your new role
- Reporting to the Finance Manager.
- Supporting with the preparation of management accounts.
- Bank reconciliations.
- Month-end journals.
- To support monthly close-down and the production of month-end reports.
- Post sales day books into nominal ledger.
- Support purchase ledger and credit control functions.
- To maintain and reconcile cash books to the nominal ledger.
- May be required to deputise for the Finance Manager.
What you'll need to succeed
- Strong double entry and reconciliation experience.
- You will be an experienced Accounts Assistant.
- Strong purchase and sales ledger experience is required.
- Ideally part-qualified.
- Strong systems' usage.
- Great communication skills - both written and verbal.
What you'll get in return - 25 days annual leave plus bank holidays. There will also be an extra 3 paid leave days between Christmas and new year due to office closure.
- 2 paid volunteering days. 1 paid leave day if you are moving house.
- Employer contribution pension scheme.
- Season ticket loan.
- Life assurance.
- + more.
What you need to do now
Ifyou're interested in this role, click 'apply now' to forward an up-to-date copyof your CV, or call us now.
Ifthis job isn't quite right for you, but you are looking for a new position,please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Salix
We’re Salix Finance, but we’re not a bank.
Our mission is to enable, and inspire, public sector organisations to move towards net zero. We deliver government funding schemes to support councils, schools, housing associations, hospitals and universities boost their energy efficiency, reduce their impact on the environment, save money and to remove more households from fuel poverty.
As well as managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learned from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since. We now employ 200 people. We are committed and passionate about supporting governments to reach their ambitious net zero targets. We are proud and excited to be on the journey with them.
The Role
This role will support the Financial Controller to deliver a high-quality payments and cash management service. The role of the Cash and Payments Manager is to oversee the Operational Finance team (3 people) and be responsible for managing, monitoring, and reporting on all cash transactions. You will manage cash management systems and processes, recommending and implementing any improvements to current processes and controls.
You will review and approve bi-weekly supplier/expenses payment runs ensuring that there is sufficient cash available and review, sample check and provide second stage approval for payment run files on the banking systems to ensure accurate payments.
The postholder will have strong leadership skills, a positive attitude and will take pride in getting a job done to the highest standards. You will have the personal motivation to work in a fast-paced environment and be responsive to changing demands.
What you will need to succeed
- A strong background in transactional finance – particularly accounts payable
- Experience of managing a small team
- Experience of process improvement
What Salix can offer you?
- The chance to join an organisation at the forefront of decarbonising the public sector.
- £45,000-£50,000pa dependent on experience.
- 28 days annual leave (plus bank holidays) and up to 3 additional days during the Christmas period
- Hybrid working – 1 day a week in the London
- Contributory pension scheme (we will match up to 10% of your contribution)
Goodman Masson are delighted to be partnered with the Royal College of Surgeons of England to recruit for their new Financial Planning & Performance Analyst.
You will be responsible for providing a tailored finance partnering service to a portfolio of both cost and revenue-generating business units, whilst supporting the delivery of the annual planning and budgeting process.
Day to day responsibilities include:
- Work with budget holders to build annual budgets and forecasts
- Build and maintain analysed evidence in support of budget and forecast positions based upon relevant and reliable financial and non-financial data
- Review, validate and finalise monthly and annual performance positions with budget holders
- Track monthly and annual performance by comparing and analysing actual results with plans and forecasts
- Deliver effective decision-making support by providing prompt and accurate management information
- Play a active role in the development of financial performance analysis and projects set up to deliver this
Essentials:
- CCAB Qualified
- Proven experience within a financial analysis role
- Experience across planning, budgeting and forecasting
- Excellent stakeholder management skills
Applications are being reviewed as and when they are received, so please apply ASAP to ensure your details are considered.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client is the leading charity stopping the heartbreak and devastation of baby loss and making pregnancy and birth safe for everyone. Working across the whole pregnancy journey, the organisation funds ground-breaking research, campaigns for changes to maternity care and provides expert information and support.
At present they are looking to appoint an interim Chief Operating Officer to provide maternity cover for the permanent postholder and support the organisation with the implementation of a new and ambitious strategic plan.
Key responsibilities:
- Ensure the efficient, effective development and running of the organisation’s core operations including finance, HR, IT and facilities.
- As a key member of the SLT, support the charity in executing its strategic plan, driving changes needed for the growth and development of the organisation.
- Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
- Act as Company Secretary, working with the trustees to ensure compliance with statutory and regulatory requirements.
- Embed a true team culture within the finance and business operations unit, ensuring balanced workloads, personal development and colleague engagement are at the highest levels
The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a charity. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. Comfortable with leading teams outside of your financial expertise, you will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.
My client offers a flexible hybrid working policy, with 2 days a week in their London office.
CVs will be assessed on a rolling basis and as such we highly recommend interest parties apply early to avoid missing out to an earlier close.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary £55K pro-rata (£27.5K for 0.5 FTE)
18 month fixed-term contract, with a view to permanency
Part-time (17.5 hours per week)
Are you ready to make a tangible impact on public health? The Infection Prevention Society (IPS) is seeking an experienced Financial Controller on a part-time basis to manage the transition of the financial systems and processes. With 2,400 members, the IPS is dedicated to advancing infection prevention and control (IPC), playing a pivotal role in supporting IPC professionals, promoting best practices, and influencing policy to prevent infections.
The organisation is transitioning away from being a association-management / volunteer-led model to a small secretariat, hiring its first CEO and five other positions, including this most senior finance role. You will lead on the transition process covering all aspects of financial management, to ensure the Society’s financial integrity and sustainability.
Key Responsibilities:
- Manage the financial transition to an in-house model.
- Creating and testing all internal processes.
- Oversee Statutory accounts, budgeting, credit control, financial reporting and compliance.
- Manage payroll and pension scheme implementation.
- Forecasting, budgeting, variance analysis and support with audit.
- Investigate potential new income generation schemes with CEO.
Requirements:
- Accountancy qualification (CIMA, ICAEW, AAT, ACCA, etc.)
- Proven experience in a financial management role, ideally within a membership body, learned society, nfp/charity or public sector.
- Open to part-time role only.
- Knowledge of financial regulations and accounting principles.
- Analytical and strategic mindset.
- Strong comms to train and support non-financial staff.
If you're ready to take on this new and exciting challenge, and help shape the future of infection prevention, we want to hear from you!
Application will be by CV and supporting statement, and a full pack outlining the opportunity is available from our retained consultant, Christian Turek from Memcom Recruitment.
Are you seeking a role focused on financial planning and analysis within a dynamic team? Do you have proven experience of grant accounting? Want to work closely with a high performing Head of Financial Planning and Analysis? Continue reading if so!
Robertson Bell are partnering with one of the UK’s largest charities to lead on their search for this newly created Assistant Head of Financial Planning and Analysis. This role will play a crucial role in advancing the financial planning and analysis function, with a primary focus on leading the management accounting and analysis team to deliver essential management accounting and reporting services.
Key Responsibilities will include:
- Lead and inspire a team of Management Accountants and Financial Analysts with four direct reports ensuring the team deliver high-quality financial planning and analysis services.
- Oversee grant management activities, ensuring compliance with financial regulations and timely reporting.
- Act as a key member of the Financial Planning and Analysis Team, supporting the Head of Financial Planning and Analysis in delivering seamless finance support.
- Implement best practices in financial reporting and analysis, leveraging technology to streamline processes and enhance reporting capabilities.
- Collaborate with stakeholders to understand operational needs and provide strategic financial insights.
This permanent Assistant Head of Financial Planning and Analysis will be based out of the charity’s head office in central London with two days of office working required. The role comes with generous annual leave offerings and professional membership fees will be paid. The role will best suit candidates from a not-for-profit background with experience in grant accounting.
The successful candidate will:
- Hold a professional accounting qualification.
- Have proven experience in financial planning, forecasting, and management reporting within a large and complex organization.
- Be able to demonstrate strong leadership skills with the ability to motivate and develop teams.
- Have proficiency in using technology to optimise financial reporting processes.
- Be an excellent communicator with the ability to present complex financial information clearly.
Our client is keen to review applications on a rolling basis to candidates are encouraged to apply asap!
Job Title: Senior Tenancy Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR - This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Salary: £41,757.45 per annum
Contract: Permanent
Requirements
We are looking for a confident, people-focused individual with great interpersonal skills for this busy Senior Tenancy Officer role.
This is a new role and an exciting opportunity for an experienced Housing Management professional to join our team of Tenancy and Customer Service Officers.
You will bring your knowledge and experience of providing a generic housing management service with a focus on dealing with anti-social behaviour and all other forms of tenancy management. You will be required to train, develop and motivate 2 customer service advisors responsible for supporting the Tenancy team which includes Outreach & Support and Specialist Housing Officers.
You will work closely with the Housing Manager to develop the service through improved policies and processes while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Management and delivery of wide range of housing management casework to include the preparation and representation of ISHA in court action.
- Recruitment, training, and continuous development of 2 Customer Services Advisors (Tenancy).
- Research and drafting of policies and procedures to support the housing management service.
- Deputise for the Housing Manager
About You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused service to our residents and colleagues. This is a busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring they deliver a service to residents that enables them to flourish in their homes and communities.
You don’t need to have managed staff before, but you will need an awareness of the employer’s responsibilities and good practice in staff management. You should have experience of delivering a housing management service from the start of a tenancy through to the end and everything in between (excluding income recovery). This role would suit an experienced, high performing Housing Officer seeking your next step on your career path.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 9:00am on Tuesday 21 May 2024
Interview: Monday 27 May 2024 in person at 102 Blackstock Road.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
No agencies please.