Finance manager jobs in hatfield, hertfordshire

We are seeking a Head of Services to lead our Youth Work and Day Centre provision at NHYC. This is an exciting time to join the organisation as we prepare to launch our new five-year strategy. You should be a thoroughly organised individual with extensive experience and expertise in operational service delivery. You should be capable of balancing strong attention to detail with the ability to think strategically, and be flexible to respond to changing demands. You should be an inspirational leader, able to motivate a diverse staff team to deliver consistently high quality services to young people. 

• Salary: £46,800 to £52,000
• Deadline: Midday Thursday 19 June

For more information on the organisation and role, please click 'Apply'.

Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office 
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025 

We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.

At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together. 

The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.

Scope of role

The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.

Responsibilities and Accountabilities

Strategic Leadership

• Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
• Lead the development of measurable KPIs and outcomes to evaluate progress in people and
  culture initiatives.
• Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
• Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.

HR Operations

• Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
• Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
• Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
• Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
• Maintain robust, GDPR-compliant employee records and HR systems.
• Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
• Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.

Equity, Diversity, Inclusion, Engagement & Culture

• Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
• Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
• Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
• Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
• Work closely with managers to foster inclusive leadership and team cultures through coaching and support.

Team Leadership and Development

• Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
• Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
• Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.

Senior Leadership Responsibilities

• Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
• Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
• Build strong cross-organisational relationships to support change management and continuous
  improvement.
• Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.

Safeguarding, Risk, and Wellbeing

• Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
• Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
• Ensure systems are in place for reporting incidents and learning from them.

Finance and Payroll

• Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
• Support with the Year End Audit requirements that relate to staffing.
• Overall responsibility of the HR function budget including training and resources.

What You’ll Bring

• A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
• Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
• A deep understanding of inclusive and trauma-informed HR practices.
• Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
• Up-to-date knowledge of employment law, HR best practice, and change management.
• Experience working with Trade Unions and employee voice mechanisms.

Additional Information 

• We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
• Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.

Essential Criteria:

• Very good knowledge of UK employment regulation and HR practices.
• Experience of advising, coaching and challenging senior staff when needed
• Significant practical experience in delivering human resources functions /activities
• An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
• That they are proactive in spotting challenges and offering solutions
• Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
• Effective in setting out and delivering against plans; and reporting against objectives.
• First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
• Good written English with proven ability to write policies, complex correspondence and business reports.
• Emotionally Intelligent, transparent, principled.
• Ability to work independently but also be champion of collaborative working
• Attention to detail and thorough review of HR related documents
• An understanding of safeguarding and safer recruitment
• Alignment with Toynbee Hall’s mission and strategy
• HR related qualification (CIPD level 5) / Degree in HR
• Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information

Alignment and willingness to work in line to our values

• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Global Affairs Lead - Climate 

Contract type: Permanent, Full Time, 35 hours per week 

Location: London, UK subject to the right to work. 

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.  

Salary: £57,415 - £60,436 per year with excellent benefits 

About WaterAid 

Want to use your skills in global advocacy and political affairs on climate and water to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere? 

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. 

Join WaterAid as Global Affairs Lead on Climate to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team 

This role is in the Global International Affairs team, which plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid’s major influencing with key donor governments, IFIs and multilateral institutions to achieve SDG 6.

Led by the Global International Affairs Director, the team’s purpose is to influence political decisionmakers in key global arenas and markets to prioritise water, sanitation and hygiene for investment and delivery, and to create the conditions that enable everyone, everywhere to access WASH by 2030. We bring political analysis, information and intelligence into WaterAid through the relationships we develop and manage with governments, policy-makers and thought-leaders.

About the Role 

As our Global Affairs Lead focusing on climate you will drive the political strategy and global advocacy for our climate campaign. Bringing considerable strategic contacts, networks and relationships for WASH and Climate advocacy you will work closely with the Global Head of Campaigns on Climate and the Climate Policy Lead, this role being responsible for the design and delivery of the international political plan on Climate and the insider advocacy, activities and tactics required you will bring political analysis and strategic insight into the organisation to inform our campaigning and advocacy, identify policy needs and inform media and public engagement approaches. 

In this role, you will lead design and delivery of the International Climate Political Plan, the international political influencing strategy for WaterAid’s Climate campaign and give strategic direction to the political advocacy for COP30 agenda for Brasil and influence key decision-makers on climate finance for water and WASH adaptation investment. You will have a good understanding of climate adaptation agenda and policy and you will be responsible for the power-mapping and political analysis that identifies the key levers for change in support of our political plan change objectives for Climate. Bring a strong understanding of the institutions, organisations. 

You’ll also:  

• Be responsible for co-chairing the Global Advocacy Meeting with the global head of campaigns on Climate. 
• Lead the process to identify which targets are best for our policy change objectives, which we can then further refine in line with those targets.
• Be a media spokesperson and represent the organisation at strategic events and with high-level campaign targets. 
• Embed a strong gender, equity and inclusion lens to advocacy priority delivery, as part of addressing the needs of those burdened the most with a lack of access to WASH. 
• Travel in support of the global relationships and strategic presence at key events and processes. 

Requirements

To be successful, you’ll need:  

• Strategic Political Leadership: Exceptional strategic thinking skills, with the ability to design and lead the implementation of comprehensive international political influencing plans. 

• High-Level Relationship Management: Demonstrated success in building, managing, and leveraging relationships with senior decision-makers, including government officials, international development agencies, and private sector leaders. 

• WASH and Climate Expertise: Deep understanding of the intersection between WASH, climate change and poverty reduction. As well as how these sit within wider development issues.

• Advocacy and Campaign Leadership: Proven ability to develop and execute successful advocacy campaigns with demonstrable impact. Strong analytical skills to assess political contexts, identify opportunities, and design tailored advocacy strategies. 

Closing Date: Applications will close at 12:00PM UK Time on 05 June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June

Team: Individual Giving

Location: Homebased with occasional travel for meetings

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £42,750.72 per annum: 

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Individual Giving Officer:

• This role is crucial in delivering the charity’s Individual Giving programme, working across multiple communication channels to grow sustainable income for Cats Protection by recruiting and stewarding supporters across a range of products.
• This includes everything from making TV ads, working with Face-to-Face fundraisers, running our digital campaigns, mailings, telemarketing campaigns, and much more– all of which feature cats at the heart, of course. You will need to work with both internal departments and external agencies to ensure projects are delivered on schedule and within budget.

About the Individual Giving Team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
• We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media

What we’re looking for in our Senior Individual Giving Officer:

• Extensive experience in an Individual Giving or similar role, ideally working with agencies in the third sector
• Experience in leading the organisation of projects/activities or schedules
• Experience in budget management, ideally with multiple income and expenditure items
• Proven track record of achieving income against agreed financial targets, and measuring against KPIs
• Experience of at least some broad-based fundraising, such as Direct Mail, DRTV, telephone, digital or face-to-face fundraising

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th June 2025

Virtual interview date: 11th & 12th June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.

Main responsibilities include:

• To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives

• Oversee the set up, delivery and impact of the new Arts & Wellbeing programme

• Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships

• Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely

Key skills that would help you in this role include:

• A proven track record of designing and delivering programmes that support young people’s development, progression and health

• Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds

• Demonstrable understanding of youth participation best practices and safeguarding requirements.

• Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences

• Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure

• Demonstrable experience of managing high level stakeholders, including funders and donors

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Decisions regarding applications will be shared w/c 30 June 2025.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

We are looking for a committed, highly organised Head of Operations to join us and support JustMoney Movement's Executive Director and the wider team in turning our vision of a fairer, greener future into reality.

Background to the organisation and the role 

The JustMoney Movement is a Christian charity, with longstanding relationships across the Catholic, Anglican, Nonconformist and Pentecostal denominations. We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.

Our work is mostly online and our team work largely remotely, with some team members coming together in a shared office space in London regularly. We are a very small team, punching above our weight and seeking to have a significant impact on economic and financial system change. We are a values-led organisation putting a high store on the wellbeing of our staff, the quality of our relationships and collaborations, and the integrity of our ways of working.   

Our vision, strategy and activities 

The financial system and wider economy are harming people and planet, leading to crises in our climate and nature and to huge economic inequalities. We rebranded from ECCR to the JustMoney Movement in 2022 to reflect our aim to build a movement of people seeking a more just use of money. Our theory of change is that we need to draw together a diverse range of Christians, churches and Christian networks, as part of a broader movement, to help create political space for financial and wider economic system transformation.

Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future. We do this through a range of activities including: 

• Education and training on finance and economics e.g. our Money Makes Change hub, to harness churches’ large ‘financial footprint’ for social and environmental impact. 

• Communications and campaigning e.g. via our Church Action for Tax Justice campaign and on green and fair banking, channelling the churches’ grassroot scale, reach and influence to maximise public pressure. 

• High level influencing and thought leadership, convening faith leaders and organisations, to resource a credible, distinctive voice on economic transformation. 

This role: Head of Operations (part-time 14 hours a week) 

The Head of Operations will work closely with the ED and support the team in the smooth running of the organisation. 

Role Requirements 

​​The role would assist the ED in identifying and implementing operational processes to help turn the organisation’s vision into reality and measure its impact.​  This grade of role is expected to have a substantial degree of personal responsibility and autonomy, including responsibility for whole areas of work, the work of others and the allocation of resources. ​​ ​​​ ​​ 

​​​Particular areas of work include:​​ ​​​​ 

• ​​​​​​​​As part of the staff team, contribute to organisational strategic planning and action planning.​ 

• ​​​With the ED, maintain a strong governance framework for the organisation including working with the ED, trustees, and contractors to ensure a robust and well-functioning ​​Board  and the meeting of regulatory requirements such as around GDPR, risk assessment, and charity law. 

• ​Ensure effective financial management and processes, working with our finance contractors.​​ 

• ​​Ensure effective ​​HR​ support, including work with line managers on recruitment and induction, ​EDI, ​and liaising with our HR contractor to review existing and develop new policies and procedures. 

• ​​Ensure effective IT provision, ​​working​ with our ​IT ​contractors to support functioning of our IT system (Microsoft 365). 

• ​​​​​Support JustMoney Movement’s team in the delivery of their work e.g. helping organise team meetings and away days, ensuring good online filing and record keeping, effective planning tools and monitoring mechanisms, and effective procurement and replenishment of resources. ​​ 

• Support stakeholder relationships through oversight of our CRM and developing donor reporting tools. 

• Carry out discrete operational tasks e.g. arranging insurance and dealing with Companies House and Charity Commission queries as necessary.  

• Shared contact point for organisation with other team members, via info@ inbox.   

• Assist the Executive Director with ​​any other operational priorities as they arise. 

Person specification 

Essential 

• Empathy with JustMoney Movement’s vision and work. 

• Experience of operations responsibilities within a charity. 

• Exceptional organisational skills, including attention to detail and the ability to multi-task. 

• Ability to grasp operational complexity and yet communicate clearly to non-specialists. 

• A creative approach to problem solving and a strong “can-do” attitude. 

• Ability to work collaboratively within a small team, as well as working independently, largely on a remote and therefore digital basis. 

• Proficiency in Microsoft Office tools, particularly Teams, Sharepoint and Outlook. 

• An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.

• As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and demonstrate a commitment to the mission, principles, values and practices of the organisation. 

Ideal 

• Experience of working in a Christian charity or church setting. 

• Experience of charity management and/or governance. 

• Experience of one aspect of operations in more depth, e.g. HR, IT or finance. 

• Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework. 

Grade 3 on our salary scale: For roles involving a broad range of complex and technical tasks, carried out in a variety of contexts. There is a substantial degree of personal responsibility and autonomy. Responsibility for whole areas of work, the work of others and the allocation of resources is often required. Staff at this level are expected to input into organisational strategy, represent the organisation externally, and safeguard our culture and values. 

• Grade 3.1 expected FTE salary £36,771 pro-rated to 0.4 FTE/ 14 hours a week = £14,708.

• Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK. This role is equivalent to 2 days a week but hours can be worked flexibly through the week. 

• This role requires applicants to have the right to live and work in the UK.   

To apply, please send your CV and a cover letter outlining how you meet the person specification above, via Charity Jobs by 9am on 16 June 2025. Interviews (via Zoom) are provisionally set for 23 June 2025. 

Operations and Service Delivery Lead

London

£50,016 – £53,000

An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.

The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.

They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.

About the role

You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.

You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.

You will make an impact every day by:

• Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
• Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
• Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
• Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts

About you

They’re looking for candidates with:

• Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
• Strong communication skills including excellent writing skills
• Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
• Ability to manage multiple complex workstreams at any one time
• Knowledge and experience of managing multiple events
• Knowledge and experience of setting and managing large budgets
•  Experience of planning and working to deadlines, using initiative, and working flexibly

Closing date: 23 June 2025

Interview date: 07 July 2025

Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy. 

About the role

We are looking for a self-starter with solid experience of Legacy Marketing, including the development of Gift in Wills, In Memory and Tribute Fund marketing. You will be working on campaigns and initiatives to both existing and prospective supporters across print, advertising and digital channels and platforms. The role sits within our Individual Giving Team and reports to the Individual Giving and Philanthropy Manager, so it is important to have a strong working knowledge of supporter journeys and how to steward supporters towards making a legacy pledge.

Please download the recruitment pack for more information and to read the full job description. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

Payroll & HR Assistant

Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?

We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.

As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.

If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job description.

Responsibilities:

• Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
• Ensure all statutory and voluntary deductions are correctly applied.
• Handle queries from staff and managers regarding pay and benefits.
• Support recruitment processes and general HR administration.
• Ensure compliance with HMRC, pension providers, and payroll-related legislation.
• Assist in annual payroll processes, including year-end and P11D submissions.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 year of payroll experience, including PAYE knowledge.
• Familiarity with Sage Payroll (or similar system).
• Strong organisational and time management skills.
• High attention to detail and data accuracy.
• Strong communication and interpersonal skills.
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Full-time, 35 hours per week

Benefits:

• Remote/hybrid working (Head Office: Tower Bridge, London)
• 5 weeks’ paid holiday per year, plus bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Programme Lead

We are seeking a Programme Lead to help shape and deliver impactful sustainability programmes across global tea supply chains.

Working for a charity on a mission to create a fairer, more sustainable tea industry, looking for a Programme Lead who can bring together people, partnerships, and programmes to make that happen. As part of a collaborative and global team, you’ll play a critical role in delivering high-quality development work at scale.

Position: Programme Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office
Hours: 37.5 hours per week (full-time), Monday to Friday
Contract: Permanent
Salary: £45,000 to £50,000 per annum, depending on experience + company benefits
 

Closing date: 15th of June

About the role:
As Programme Lead, you’ll oversee the quality and delivery of impactful programmes across tea-growing regions in Africa and Asia. Supporting country teams, technical specialists, and donors, you’ll guide project design, lead on donor compliance, and help manage partnerships and reporting. You’ll also play a key role in supporting funding proposals, shaping learning processes, and strengthening systems and tools for consistent delivery.

This is an exciting opportunity to work across multiple themes, from economic empowerment and gender equity to climate resilience and responsible sourcing.

Key responsibilities include:

• Support programme inception and quality assurance across global projects
• Guide compliance and donor requirements, including GIZ, EU and institutional funders
• Lead on programmatic content for funding proposals and donor pitches
• Strengthen systems and tools for programme and grant management
• Support project learning, MEL frameworks, and cross-country collaboration
• Build strong partnerships with global member network and funders
• Coordinate with technical leads, finance, and communications to deliver joined-up results
• Champion shared learning and ensure insights feed into future programme design

About you:

• At least 5 years’ experience delivering or managing international development programme
• Experience working on sustainability challenges such as livelihoods, environment, or gender equality
• Skilled in donor grant management, compliance, budgeting, and reporting
• Experience leading learning processes and supporting MEL systems
• Strong project management, analytical, and communication skills
• Familiar with agricultural supply chains or corporate responsibility is a plus
• Comfortable working in multi-stakeholder settings with public and private sector actors
• Able to manage priorities, work cross-functionally, and support globally dispersed teams
• Willingness to travel internationally as needed

Desirable:

• Postgraduate degree or training in international development, agriculture, sustainability, or related field
• Experience in the tea sector or working directly in tea-producing regions
• Experience managing consultants or junior team members

About the organisation:
Founded in 1997, this not-for-profit membership organisation with 38 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

You may also have experience in roles such as: Programme Manager, Global Programmes Lead, International Development Advisor, Senior Project Manager, Funded Projects Lead, Sustainability Programmes Coordinator, Grant Manager, or Strategic Partnerships Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.

ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.

ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.

The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).

Can you:

Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?

Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).

Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.

Negotiate discounts, freebies, and special moments for children, young people, and families.

Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.

Bring organisation to the team and operations through admin with a can-do approach.

Key Responsibilities:

· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in

· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.

· Provide reliable and time-critical information and be a go-to person for our community, for example:

    o  A team of runners taking part in an event.

    o  A team of medical professionals helping with our information resources.

    o  Stories for social media.

· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.

· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.

Closing date to apply:  03rd June 2025

Interview Dates: Monday 16th or Monday 23rd June 2025

For full details, see the full Job Description and Person Specification attached.

Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.

Responsibilities and Accountabilities

Information Technology & Systems

• Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.

Facilities, Health and Safety & General Administration

• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
• An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

We’re looking for someone who’s excited by a challenging role that stretches their skills, builds new ones, and offers real variety. You’ll help align the story of what we do with how we use our resources, embedding our branding across all communications and bringing our mission to life. We actively encourage personal and professional development through training, mentoring, and hands-on experience.

ECHO is a charity that is independent from but works closely with the NHS Guy’s and St Thomas’ heart care network (47 hospitals) to support children affected by a heart condition and their families. We’re seeking a highly organised, results-oriented team player, with excellent writing and content-creation skills, to build active engagement with our community of families, professionals and fundraising supporters. This role will suit someone confident to take initiative who enjoys teamwork, creativity, variety, and ‘putting jobs to bed’, who can balance the many short-term deadlines of two different focus areas with some longer-term pieces of project work.

As a small organisation with programmes of family support, youth work, corporate and individual fundraising, we offer the successful applicant exposure to build skills, from concept to delivery, on a wide range of project areas.

Key tasks

Communications (60% of time)

• Deliver engaging communications across social media, media outlets, newsletters, and publications by leading on ECHO’s Communications Plan and content creation.
• Strengthen ECHO’s brand and visibility by applying and championing consistent brand and style guidelines.
• Support fundraising and storytelling by producing e-newsletters, reports, and working with a designer on our annual newsletter to showcase impact.
• Inform and empower families by keeping ECHO’s website and private Facebook group updated with reliable, relatable content, and collaborating with partners to produce patient information resources.

Administration (40% of time)

• Deliver memorable experiences for families and young people by managing event logistics, handling enquiries, coordinating entertainment, and ensuring smooth registration and follow-up.
• Strengthen supporter relationships by coordinating the timely sending of T-shirts, certificates, thank-you letters, and other engagement materials.
• Enhance team efficiency by drafting meeting agendas, circulating papers, taking accurate minutes, and keeping the office environment well-organised and well-stocked.
• Provide high-level administrative support to the CEO by managing day-to-day tasks with sensitivity, discretion, and attention to detail.

This list does not cover every aspect of the role but will give you a flavour of the combination of taking a lead and hands-on work the job requires. Your days will be busy but controlled! There’ll be a lot to pack in, but, as the only comms and admin person, you’ll have scope to prioritise where your time and focus will get the best results. You’ll work across all our teams gathering, packaging, and sharing their news and information and supporting them to deliver with efficiency and high impact. If you like a ‘no-two-days-are-the-same’ environment and the ‘mucking in together’ dimension of a smaller charity, ECHO could suit you well.

Please see attached the full job description