Finance manager jobs

Hours: Part time 3.5 days per week (26.25 hours)

Line Manager: Academic Principal

Team: Training / Training Administration

Location: Easneye, Ware, Hertfordshire; (hybrid working is also possible)

Salary: £24,524 per annum pro rata + benefits

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview

We are seeking a detail-oriented Compliance and Data Protection Officer (DPO) to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity.  The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.

Key Responsibilities

• Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
• Collaborate with senior management and other department heads to ensure compliance
• Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
• Serve as the point of contact for regulatory bodies and external auditors
• Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
• Use external student data systems – such as HESA / Salesforce
• Perform research to remain informed regarding higher educational and other compliance requirements  
• Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
• Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
• Record findings accurately and follow up with senior management to ensure that issues are rectified 
• Conduct investigations to discover the root cause of compliance problems when they arise 
• Develop systems for data collection, tracking, managing and reporting

• As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
• Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
• Maintain records of all data processing activities within the College
• Conduct audits to ensure compliance and to address potential issues
• Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College. 
• Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations

Qualifications and Skills

Essential

Educated to degree level 

Excellent written and verbal communication skills, and ability to promote the college

Strong organisational skills and ability to meet tight deadlines

Ability to multi-task, use initiative and prioritise

Excellent attention to detail with proof-reading skills and decision-making capability

Familiarity with compliance tools and systems

High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint

Ability to interpret complex legal and regulatory documents such as contracts

Desirable

Experience in a legal, audit or risk management role

Project management skills, using project plans and trackers

HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems 

Experience

Essential

Experience in a similar compliance role

A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.

Demonstrated proactive approaches to problem-solving

Expertise and knowledge of best practice in Compliance and GDPR

Succinct minute taking

Desirable

Experience in a compliance role in higher education or an academic institution

Aptitude and Values

Essential

Professional, approachable and sensitive to those of other cultures

A resourceful team-player, with the ability to also be extremely effective independently

Calm under pressure with proven ability to meet targets and deadlines

Able to work in a changing environment

A heart for Christian cross-cultural mission

High standard of integrity and ethics

Other Information

§  This role is located at our site in Ware, Hertfordshire; (hybrid working is also possible).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR

§  Applicants must have the right to work in the UK.

Benefits

 §  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days if on site.

Learning and Development Advisor

We are looking for a proactive and passionate Learning and Development Advisor to lead on the review, implementation and ongoing evaluation and continuous improvement of the Leadership Development Programme. 

This role is full-time and is home-based with some travel throughout England and Wales as required.

Position: 6287 Learning & Development Advisor - Leadership Development

Location: Homebased

Hours: Full time 37.5 hours per week (the majority of work will be Monday to Friday 9 to 5, with some evening work and moderate travel)

Contract: Permanent

Salary: £29,413.74 per annum

Closing Date: 9th September 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is an exciting role that requires a mixture of skills in relation to learning and development.  You will be focusing on leadership and management development across the organisation.  It will include the design and delivery of innovative learning interventions that support the development of leaders and managers.  Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development.

The L&D Team want to step away from ‘traditional’ and you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development.  You will have scope and space to try new interventions, evaluate impact and make a difference to our overall organisational strategy.

You will:

• Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation
• Design and deliver innovative learning interventions that support leadership and management development across the organisation.
• Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.
• Create evaluation methods to measure changes in behaviour and performance across leaders and managers
• Act as a valued advisor for leaders and managers across the organisation supporting their development

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.  The post is for 37.5 hours per week and a degree of flexibility is necessary.  This role will work from home but will have moderate travel nationally across the organisation.

About You

We are looking for someone with experience of:

• Delivering successful leadership and management development programmes using innovative approaches
• Planning courses and evaluating outcomes
• Delivering soft skills training and experiential learning activities
• Ability to motivate and influence others

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Learning, Learning and Development, L&D, Learning Officer, Learning and Development Officer, L&D Officer, Learning Advisor, Learning and Development Advisor, L&D Advisor. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Full Time, 35 hours per week (flexible hours) Fixed Term until 28th February 2027Based Pan Wales, can be based in the office in: Swansea, Cardiff, Newport, Wrexham

Ref code: FTL 251

Are you a dynamic, proactive and influential individual with a proven record of managing and supervising staff to successfully deliver services?  Do you have sound experience of working in or managing services supporting male offenders (age 18 ) in community settings?

If so, St Giles and the Wise Group are looking for a Financial Wellbeing Specialist Advice Team Leader to be an integral part of a multi-agency team providing person-centred support focusing on holistically addressing a range of financial wellbeing issues faced by service users referred by the Probation Service.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role
Our successful candidate will provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  You will provide person-centred support to a caseload of service users, who will either be serving community sentences or have been released from prison, and provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of the contracts.

We will also rely on you to set performance objectives with FWCs and monitor progress, monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures, and to develop and maintain a strong working relationship with local Wales Probation managers and staff as well as other external stakeholders.  Managing partnerships and ensuring there is a safe and trusting working environment for staff are also vital aspects of the role.

What we are looking for

• Experience of working in or managing services supporting challenging people, for example people who have complex needs and those who are reluctant to discuss their needs
• Experience of working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice
• Higher level certificate in money and/or welfare benefit advice from accreditation providers
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and a range of welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Excellent interpersonal, relationship-building, and communication skills, both verbal and written.

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Apply on our website, via the below Apply Button.

Closing date: Wednesday 3rd September, 2025 at 11.00pm

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.

Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience

This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.

Key responsibilities include:

• Acting as a culture ambassador, supporting team communication and process improvements.
• Providing supporter and donor care via phone, email, post, and social media.
• Processing expenses, supplier payments, and supporting financial reporting.
• Coordinating recruitment administration, inductions, and onboarding/offboarding.
• Supporting team events, trainings, and external supporter activities.
• Managing databases, ensuring accurate records and GDPR compliance.
• Overseeing logistics, stock, and campaign materials.

We are looking for someone who is:

• Proactive, solutions-focused, and able to balance multiple projects.
• Calm, professional, and detail-oriented, with excellent communication skills.
• Experienced in administration, operations, or project management (minimum 1 year).
• Confident in managing competing priorities in a fast-paced environment.
• Tech-savvy, adaptable, and eager to continuously improve processes.

This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Key Responsibilities  

1) Membership and Engagement 

• Support the implementation of a membership engagement plan to help increase retention and highlight member value. 

• Help promote Imkaan’s membership offer and communicate its unique value to members. 

• Assist in managing communication channels and touchpoints for members. 

• Work with colleagues to ensure member voices shape Imkaan’s influencing work including through policy consultations, parliamentary events, and campaigns. 

• Support members to take part in key spaces (e.g. local partnerships, national advocacy forums, government consultations). 

• Help identify way for members to work together and ensure their priorities are reflected in communications.

• Build and maintain positive relationships with newer or underrepresented member organisations to ensure inclusive and equitable engagement. 

2) Member Services and Development 

• Help coordinate training sessions, and peer networks for member organisations. 

• Assist with supporting members' organisational capacity and sustainability planning across the membership base. 

• Coordinate day-to-day member engagement, responding to enquiries, providing information, and connecting members with relevant support 

• Maintain and regularly update the membership database, relationship records, and internal tracking systems 

• Organise regular member check-ins, surveys, and consultations to understand priorities and needs 

• Plan and coordinate member-only events and forums, including peer learning spaces, reflective practice sessions, and policy roundtables 

• Support the membership application, renewal, and onboarding processes. 

• Coordinate with the communications coordinator to draft and share member communications (e.g. newsletters, updates, briefings), ensuring clarity and accessibility. 

• Work with the communications coordinator to share member impact, case studies, and strategic updates 

• Liaise with other staff to coordinate support offers (e.g. training, regranting, capacity building) and monitor uptake. 

3) Sector Influence and Partnerships 

• Support work to raise awareness of Imkaan’s members among local authorities and commissioners. 

• Assist in engaging with stakeholders to contribute to collective influencing and sector development. 

• Track sector trends and identify opportunities for growth and service improvement. 

• Provide administrative support for activities linked to membership service delivery and sustainability.C 

• Contribute to Imkaan’s annual reports, AGM planning, and organisational development activities. 

• Attend team meetings, training, and supervision in line with Imkaan’s values and policies. 

• Gather and summarise member feedback to feed into learning reviews and organisational planning. 

• Support evaluation of how member engagement informs policy, advocacy, and systems change work. 

4) Grants Management 

• Coordinate the administration of regranting programmes to member organisations. 

• Support the application, selection, and allocation processes, ensuring transparency, fairness, and alignment with Imkaan’s values. 

• Act as the main point of contact for members receiving grants, providing guidance and support throughout the funding cycle. 

• Monitor grant compliance, gather reporting information, and liaise with the finance team to track spending and disbursements. 

• Work with the Executive Director/Operations Manager and funders to ensure effective delivery, reporting, and impact monitoring of grant programmes. 

• Contribute to learning from regranting activity, supporting reflective practice and continuous improvement. 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement) 

• Strong understanding of intersectional feminism, anti-racism, and the political context for Black and Minoritised women’s organisations. 

• Proven experience in membership coordination or stakeholder engagement within the VAWG sector or related fields. 

• Experience in planning and coordinating both in-person and online events. 

• Experience administering grants, regranting programmes, or funding streams, including record-keeping, monitoring, and reporting to funders. 

• Excellent communication and relationship-building skills, with the ability to build trust across a diverse membership base. 

• Experience supporting or facilitating collective voice, advocacy, or influencing work. 

• Commitment to Imkaan’s values and to centring the leadership of Black and Minoritised women and girls. 

• Ability to work independently, as part of a team, and across dynamic partnerships and networks. 

• Commitment to ethical, participatory, and survivor-centred approaches to policy work. 

Desirable Experience

• Familiarity with membership-based organisations and the VAWG policy landscape. 

• Experience supporting campaigns or organising grassroots policy engagement. 

• Experience in assessing grant applications, managing grant agreements, and monitoring funded projects. 

• Analytical ability to interpret membership, engagement, and grants data to inform decision-making. 

• Familiarity with event platforms (e.g., Eventbrite) and digital communication systems. 

• Strong interpersonal and written communication skills, with the ability to engage different audiences. 

What we offer 

• 30 days annual leave + public holidays (pro rata) 

• Flexible working arrangements 

• Pension contribution 

• Private Health Care (BUPA) 

• Meeting Free Fridays 

• Supportive, feminist working environment 

• Opportunities for learning and development 

Job purpose

The Executive and Operations Coordinator provides essential administrative, operational, and executive support to enhance the effectiveness of Toynbee Hall’s Advice Services directorate. This role combines high-level executive assistance including managing the diaries of the Managing Director and Deputy Director of Advice Services, coordinating communications, and preparing for meetings with operational support across finance, HR, onboarding, and general administration. Working closely with the finance team, HR, and advice teams, the Executive and Operations Support Officer raises and tracks purchase orders, processes invoice, reconciles credit cards, and ensures contracts and approvals are completed on time. They also provide flexible support across the directorate, assisting with logistics, meeting documentation, and crossteam coordination as needed. Reporting to the Deputy Director of Advice Services, this role plays a key part in ensuring seamless operations and enabling senior leaders to focus on strategic priorities and service delivery.

Scope of role

The role is task-managed by the Director of Advice Services and the Deputy Director of Advice Services

Key working relationships

Director of Advice Services, Deputy Director of Advice Services, Advice Services Senior Leadership Team, HR, IT Support, Finance Team.

Key Responsibilities

1. Diary and Inbox Management:

• Manage the Director of Advice Services' diary and email communications to ensure optimal organisation and timely responses to internal and external queries.  
• Coordinate appointments, meetings, and travel arrangements, balancing the Director’s workload and priorities.

2. Senior Leadership Support:

• Organise, plan, and take minutes at senior leadership meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
• Follow up on action items and ensure the implementation of decisions made during meetings.
• Prepare and distribute reports and other documentation to keep the leadership team informed and engaged.

3. Operational and Admin Support for Deputy Director of Advice Services:

• Assist with delegated tasks from the Deputy Director to support broader operational and strategic objectives.  
• Facilitate communication between the Deputy Director and other departments or external stakeholders.  
• Support and work on operational and admin tasks as needed.

4. Operations Team Support:  

• Assist the advice services operations team with administrative tasks, particularly in finance, such as processing invoices, raising Pos, tracking payments, etc.
• Support project management activities, ensuring tasks are completed within deadlines and budgets.

5. Communication Facilitation:

• Serve as a point of contact for internal and external stakeholders seeking to connect with the Advice Services directorate.
• Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.

6. Event Coordination:

• Help plan and execute internal and external events, including workshops, conferences, and staff meetings.
• Handle all event-related arrangements such as guest lists, venue, catering, and technology needs.

7. Ad-hoc Support:  

• Provide flexible support to other senior managers and teams within Toynbee Hall as needed, including during special projects and peak periods.
• Coordinate and organise additional meetings and manage any emergent administrative needs.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• Proven administration or personal assistant experience, including significant experience working with senior management in a similar organisation.
• Excellent IT skills, with proficiency in using office software like Microsoft Office and particularly adept in spreadsheets.
• Strong organisational and communication skills, with an excellent attention to detail.

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members. o Excellent written and verbal communication skills. 
• Competence in handling sensitive information with discretion and maintaining confidentiality. 3. Personal Attributes:
• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives. o
• Commitment to empowering others by sharing knowledge and enabling action.

3. Commitment: 

• Strong alignment with Toynbee Hall’s mission, strategy, and values. 
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Desirable Criteria:

1. Sector Experience: 

• Experience in the charity sector or advice services.

2. Additional Skills:

• Familiarity with project management tools and event coordination.

Further information

The role requires working from the Toynbee Hall office (or occasionally other locations in London) an average of 2-3 days per week minimum. There is some flexibility in hours

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Role Title: External Communications and Advocacy Lead

This is a rare opportunity to shape the new communications function in a thriving cancer charity, establishing Shine as the go-to charity supporting all young adults living with any type of cancer in the UK.

Responsible to: Co-CEOs

Location: Hybrid, with two to three days per week at Shine’s offices in Blackheath, Southeast London. 

Hours & salary:  Full time (35 hours per week).  Salary range is £39,000 - £43,000pa depending on experience.  This is a permanent job with a three-month probation period.

Benefits: Employee contribution pension, training and development support.

Holiday:  25 days annual holiday each year plus 8 days of public holidays.  We also give you your birthday off each year.

Who we are

We are a small and impactful national charity. Our goal is that every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!

Main purpose of the role:

A rare opportunity to shape the new communications function in a thriving cancer charity and to establish its reputation as the go-to charity supporting all young adults living with any type of cancer in the UK.

As part of our growth plan, we are delighted to be hiring our first Communications and Advocacy Lead. Working on our external communications strategy to build authority and be the go-to voice for younger adults (aged 20 to 49 years) living with cancer, this person will be responsible for managing all external communications. In addition, will work closely with the rest of the Shine team to ensure consistent external messaging.

Key Responsibilities

These include:

● Develop implementation plans to support Shine’s communications strategy to build authority in the cancer support space.

● Responsible for developing the Shine narrative, brand voice, and talking points to support external stories and campaigns, and to co-create fundraising messages with the Fundraising Manager and Fundraising Consultant.

● Responsible for all external communications with media including national and regional outlets, print and broadcast, digital channels and titles read by healthcare professionals.

● Supervision of the social media output from Shine, ensuring consistency with the overall communications plan. 

●       Ability to represent Shine at external stakeholder meetings.

●    Working closely with the Shine team to raise Shine’s profile through advocacy activities in the cancer community and healthcare professionals.

● Work with Shine co-CEOs to develop their external profiles through thought-leadership, speaker and advocacy platforms.

Person Specification

Essential skills:

● Ability to develop multi-channel communications plans, using social, digital and traditional media platforms

● Knowledge of UK health media including health correspondents and reporters for national news outlets (print & TV and radio)

● A good eye for design, with the ability to manage, develop and implement brand guidelines

● Experience of working with media databases and press release distribution services

● Excellent writing skills and experience of writing materials for media

● Ability to create media angles and stories from data and third-party content

● Identify platforms for Shine thought-leadership, particularly for the co-CEOs

● Strong skills in using online technology platforms including Google workspace, Canva, YouTube and MS Office.

Desirable skills:

● Experience of working alongside expert suppliers including design and content, public relations agencies and consultants. 

● Experience of managing projects remotely, including using tools such as Asana.

Core competencies:

● Empathy - understanding of the issues faced by the young adults (20-49 yrs.) living with cancer

● Attention to detail -must deliver accurate content to a high standard

● Self-directed - must be able to work independently and make strategic recommendations to Shine co-CEOs on all aspects of Shine communications

● Collaborative - ability to represent Shine and work in partnership with third parties including patient groups, medical professional groups and industry. 

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given.

Key approaches

● Respectful of the confidentiality of Shine service users and the ability to work within charity law and governance structures.

● Be prepared to have progress assessed regularly and be appraised annually.

● Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of an ambitious and rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a cycle-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are challenges to navigate, like work, dating, finances and more.  We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

The purpose of the Health and Physical Activity Lead is to work in partnership with health & care partners across the Black Country, including the NHS, Local Authorities and wider Integrated Care System partners.

The role will ensure physical activity & moving are fundamental to people’s health and wellbeing, benefiting individuals from childhood through to older age, by reducing the risk of injury or disease, improving mental health, bringing communities together and encouraging connectedness to support the prevention agenda.

This role will play a critical part in reducing health inequalities, improving health outcomes, and embedding physical activity as a core component of health & care pathways & interventions alongside community wellbeing strategies. In addition, they will work alongside national bodies to influence and engage in best practice for the benefit of residents both within the Black Country and beyond.

Main Duties

1. Working closely with the health and care sector, operate as the lead advocate for the benefits that physical activity and movement can play in benefiting people with long-term health conditions and future prevention, treatment and rehabilitation.

2. Develop understanding of the wider health and care system to influence the integration of physical activity into health & care pathways to support population health outcomes.

3. Establish effective relationships across local place-based health partnerships that develops understanding, listening and acting on the needs of local communities, working in close partnership with providers of activities and community services, to ensure residents will have equitable access to opportunities to be active and move more.

4. Identify and develop models of practice that provide easily accessible physical activity pathways, that can be delivered alongside routine care across health and care settings, that provide consistent quality assured models of delivery, trusted by health and care colleagues and offering better support for those communities in most need.

5. Taking a lead role in the physical inactivity workstream as part of the Black Country Personalisation & Prevention implementation plan to influence and ensure physical inactivity is embedded as a cross-cutting theme to address health inequalities.

6. Work with appointed strategic and learning leads respectively alongside other suppliers on the Sport England recognised ‘Place Based’ investment in the Black Country. 

7. Represent Black Country partners in regional and national conversations regarding physical activity & health promoting the Black Country as a place for national organisations to work in partnership and invest into.

8. Develop a ‘Prevention & Enablement’ model that can inform future approaches across the Black Country that can support delivery and coordination of community physical activity and health initiatives and opportunities for those living with long-term health conditions to be active and to engage in physical activity within their community in order to enable independence and to achieve wider outcomes.

9. Provide expert advice to senior leaders, boards, and external partners on best practices in physical activity promotion.

10.  Working to the Monitoring Evaluation and Learning Framework to extract learnings and share good practice to inform decision-making and evaluate the impact of interventions.

11.  Ensuring compliance at all times with contract management, procurement and finance procedures.

12.  To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.

13.  To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.

14. To adhere to all relevant policies and procedures at all times.

15. To undertake such other duties as may be appropriate.

Person Specification

Health:

 Experience of the health & social care sectors, ideally with experience of influencing priorities and using physical activity as a tool to support wider determinants of health.

Contemporary expert knowledge of national health policy and strategic frameworks i.e. NHS 10 Year Plan.

Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health & socio-economic outcomes.

Place-based work:

Proven experience supporting specific communities or localities—particularly in roles involving community development, systems change, learning or collaborative partnerships, ideally across the Black Country.

Partnership and relationship building:

Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.

Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.

Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.

Systems change understanding:

Has skills, knowledge and good experience of partnership working to build strong, effective, and valued relationships, across a wide range of people and organisations to influence & develop collaborative agendas.
Able to work with complexity and influence and advocate for learning beyond programme delivery.

Proven experience in using learning as a driver for change.

Impact and learning:

Strong understanding of how to track, assess, and learn from outcomes in complex, community-driven settings.

Skilled at applying evidence led approaches to design interventions that can support a range of health and socio-economic outcomes.

Demonstrable expertise in building a culture of continuous improvement and reflective practice.

Equity and inclusion:

Deep commitment to inclusive practice, with experience applying in real-world settings.

Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity.

Communication:

Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.

Initiative and adaptability:
A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

The purpose of the Transport and Physical Activity Lead is to work in partnership with the four Transport Teams across the Black Country to integrate physical activity into Transport planning and delivery.

The role will focus on supporting the implementation of the Black Country Walking and Cycling Infrastructure Plan (BC LCWIP), ensuring localised improvements are considered further to ensure connectivity between communities and the active travel infrastructure being delivered.

The role will have responsibility for developing understanding of the walking and cycling landscape and community need.

The role will understand how the BC LCWIP needs to be able to capitalise on both available and emerging funding opportunities to help deliver the cycling and walking vision for the area. The funding, however, is not only limited to the delivery of infrastructure but also to ensuring the right resources and skills are in place to support local activation.

Main Duties

1. Be the lead advocate for the integration of physical activity with Black Country Transport to decrease physical inactivity and support health, environmental and economic outcomes.

2. Drive approaches to place-based work with local partners to support a whole system approach to integrating physical activity into transport policy & services.

3. Lead the development of high-quality relationships which enable a collaborative focus on local transport assets, interventions, initiatives, programmes and activities which create opportunities for people to be active and tackle physical inactivity.

4. Work with appointed strategic and learning leads respectively alongside other suppliers on the Sport England recognised ‘Place Based’ investment in the Black Country. 

5. Work with transport leads from the four Black Country authorities to develop understanding of local people & communities, the needs, opportunities, and challenges of communities to be active and how this understanding can be used to strengthen partnerships and yield influence to integrate services.

6. Coordinate the development of Local Cycling & Walking Infrastructure plans (LCWIP) that support the implementation of local priorities to improve outcomes and tackle inequalities in physical activity levels.

7. Establish and/or maintain effective multi-partner place networks and related forums to support connectivity of assets across the Black Country landscape particularly the canal infrastructure to influence co-design opportunities for walking and cycling.

8. Provide regular reports as required on the progress of the implementation of programmes, in line with established key performance indicators.

9. Working to the Monitoring Evaluation and Learning Framework to extract learnings and share good practice. 

10.  Ensuring compliance at all times with contract management, procurement and finance procedures.

11.  To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.

12.  To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.

13.  To adhere to all relevant policies and procedures at all times.

14. To undertake such other duties as may be appropriate

Person Specification

Transport:

  Experience of the transport sector, ideally with experience of influencing priorities and using physical activity as a tool to support wider outcomes.

Contemporary knowledge of transport, health & wellbeing policies & strategies.

Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to environmental & socio-economic outcomes.

Place-based work:

Proven experience supporting specific communities or localities—particularly in roles involving community development or collaborative partnerships, ideally across the Black Country, to develop propositions that respond to strategic need.

Partnership and relationship building:

Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.

Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.

Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.

Systems change understanding:

Has skills, knowledge and good experience of partnership working to build strong, effective, and valued relationships, across a wide range of people and organisations to influence & develop collaborative agendas.

Able to work with complexity and influence and advocate for learning beyond programme delivery.

Proven experience in using learning as a driver for change.

Impact and learning:

Skilled at applying evidence led approaches to design interventions that can support a range of socio-economic outcomes.

Strong understanding of how to track, assess, and learn from outcomes in complex, multistakeholder projects with defined output requirements.

Equity and inclusion:

Deep commitment to inclusive practice, with experience applying in real-world settings.

Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity.

Communication:

Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.

Initiative and adaptability:
A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

Saint Laurence is a church in the centre of Reading with a vision and heart for unchurched young people. Our focus on young people impacts all we do. The role of Admin, Operations and HR coordinator is a varied and exciting role which is essential to helping to maintain the smooth running of the church office. 

As a key team member, the Admin, Ops and HR coordinator is responsible for:

• Being the first point of contact for the church to communicate with external enquiries
• Maintaining our HR systems for a small staff team
• Working with the staff team to enable the efficient running of the church building, overseeing business accounts and coordinating with contractors, liaising with clients and arranging external events bookings
• Working with the staff team to maintain communication with church members utilising social media and email campaigns

If you have experience in administration, enjoy variety and can prioritise effectively, then this role could be perfect. In return, you would be part of a welcoming and supportive team and see real impacts to young people. 

The post holder must be respectful of the Christian ethos and overall values of the church, and uphold ethical and professional standards and not behave in a manner that is likely to bring the Church into disrepute.

We’re recruiting a fundraiser and project development manager to build on our creative, award-winning work addressing climate change and fuel poverty in practical, tangible ways. 

This is an exciting opportunity for someone who shares our vision of a different energy future: one in which energy is generated renewably and used sustainably whilst leaving no one behind in the journey. We are looking for someone who understands the energy sector and the unique role that a community energy group can play in the energy transition. It is a role for someone who can imagine community solutions to energy sector issues and to translate these into fundable projects. 

Your role will be to work with our board of Directors and staff to come to an understanding of our mission and values and our strategic priorities and develop and resource projects that will enable us to meet those priorities filling gaps in provision. In a practical sense, you will work with stakeholders e.g. our staff, our members, local community groups, local authorities and clients to generate ideas for future projects. The direction of travel should be broadly determined by our recent strategic review.

You will work closely with our CEO and our Board of Directors to prioritise project ideas. You will develop partnerships, refine project ideas, identify sources of funding (Trusts and Grantmakers, Corporate Giving), draft bids and cost delivery on a full cost recovery basis, submit bids and if funding is awarded, mobilise the team to deliver the work. This role provides a big and exciting challenge for someone who knows the energy sector, understands the opportunity of community and grassroots solutions, who brings excellent written communication skills and is willing to learn how to fundraise.

Responsibilities:

Grant Fundraising Support:

• Work with the Selce community (the board, staff, volunteers and other stakeholders) to generate new project ideas that support our strategic mission 
• Research and identify potential grant-making trusts, foundations, and statutory bodies that will fund project proposals
• Prepare high-quality grant applications; this includes calculating budget requirements, formulating proposals, writing proposals
• Manage the grant administration process and maintain accurate records of funding opportunities and applications in the fundraising calendar.

Commissioned Work & Tendering Support:

• Assist in researching and identifying opportunities for commissioned work.
• Support the preparation of tender documents and proposals, including gathering necessary information, budgeting and formatting submissions.
• Provide administrative support for contract negotiation and agreement finalisation.

Community Share Capital

• Draft community share offer brochures and associated documentation
• Support the implementation of strategies to raise community share capital.
• Assist in planning and executing share offer campaigns, including preparing marketing materials and organising investor events.
• Help manage investor communications and data, ensuring compliance with cooperative principles and financial regulations.

Develop and Maintain Relationships

• Assist in building and nurturing relationships with funders, commissioners, and community investors through effective communication.
• Support the organisation’s representation at external events and networking opportunities.

Skills & Experience:

The ability to imagine and innovate and thereby build fundable project-based solutions working in partnership with stakeholders is more important that fundraising experience per se. This post would suit an Energy Policy graduate that has experience of either community energy or journalism (and therefore brings strong writing skills) or environmental projects

Essential:

• Knowledge of the Energy Sector: Understand the energy markets and the energy industry. Also bring a good understanding of community energy, fuel poverty, and energy efficiency
• Strong Writing Skills: Ability to write clear, concise, and compelling content for proposals, reports, and communications.
• Research & Analytical Skills: Capable of conducting thorough research 
• Excell Skills: Excellent Excel skills and the ability to calculate project budgets
• Organisational & Administrative Skills: Highly organised with excellent attention to detail, capable of managing multiple tasks and deadlines effectively.
• Communication and relationship management: Good interpersonal and communication skills, both written and verbal.
• IT Proficiency: Competent in using Microsoft Office Suite (Excel, Word, PowerPoint) 
• Passion for Mission: A genuine commitment to the values and mission of a charitable cooperative focused on energy transition and social impact.
Desirable:
• Fundraising Experience: Some demonstrable experience in fundraising activities, ideally within a charity or non-profit setting.
• Understanding of cooperative finance models or experience with community share offers.

XLP is a leading Christian youth work charity with a 30 year history of empowering young people in London. They are committed to creating a more just and equitable city where young people can thrive.

We’re partnering with XLP to recruit a strategic and proactive Director of Fundraising to shape and lead the charity’s income generation and communications. You will bring direction, structure and momentum to a newly forming team, strengthening individual giving and philanthropy, growing corporate partnerships, and overseeing trusts, events and digital campaigns. You will work closely with the CEO and the Partnerships Lead to drive the next phase of development, improve income planning and forecasting, and embed effective use of Salesforce for reporting.

As a key member of the Executive Team, you will report to the Chief Executive Officer and collaborate with the Director of Youth Work and Director of Operations. You will also line manage the Head of Fundraising, the Partnerships Lead and the Fundraising & Reporting Officer, and oversee the Communications Manager to ensure clear, consistent and compelling external messaging that supports fundraising objectives.

We are looking for someone who can:

• Set the strategic direction for fundraising and communications, embedding strong planning, process and performance monitoring.
• Grow and diversify income across individuals, corporates, trusts and foundations, events and digital campaigns, with a focus on individual giving, major donors and philanthropy.
• Build and steward long term, high value supporter relationships, representing XLP confidently with senior stakeholders.
• Lead, develop and motivate a high performing, collaborative team and culture.
• Own income targets of £2.5m - £3m per annum, with robust pipeline management, budgeting and forecasting.
• Use data and insight to shape supporter journeys, and ensure accurate, timely reporting in Salesforce in partnership with Finance and Impact teams.
• Work cross functionally to align fundraising with programme delivery and organisational priorities, including campaigns for XLP’s 30th anniversary.

We are actively committed to growing the diversity of our leadership team and welcome applications from all backgrounds. We particularly encourage women and people from Black, Asian and Minority Ethnic communities to apply.

If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see the candidate pack for full details.

All applicants must be wholeheartedly committed to the aims, ethos, and values of XLP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Location: London/Hybrid

Closing date: 15 September 2025
First stage interviews with XLP: w/c 29 September 2025
Second stage interviews with XLP: w/c 6 October 2025

Charity Support Officer 

Location: Remote, with regular meetings in London, applicants must be based in or around London 

Salary: £27,700 - £29,000 per year 

Contract: Full-time with opportunities to work flexibly over 4 days 

Reporting to: CEO 

About AWN 

All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable. 
 
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape. 
 
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.” 

Role Overview: Knowledge in grant-funding, capacity building, organisational support

We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
 
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more. 
 
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact. 

Key Responsibilities:

• Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities. 

• Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans. 

• Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc). 

• Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed. 

• Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations. 

• Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions. 

• Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors. 

• Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work. 

• Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development. 

• Support AWN’s communications by contributing updates for the website and social media. 

What We’re Looking For 

We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve. 
 
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact. 

Essential Criteria 

• 3+ years’ experience within the UK charity sector (domestic, not solely international). 

• Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape. 

• Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations. 

• Experience supporting or advising charities, community groups, or local networks to build capacity and resilience. 

• Ability to work collaboratively with organisations, offering constructive and practical guidance. 

• Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders. 

• Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities. 

• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.  

• Comfortable working autonomously and as part of a small team, with minimal supervision. 

• Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools. 

• Experience in one or more of the following areas: 
  - Community engagement and outreach 
  - Event or project coordination (online and in-person) 
  - Delivering presentations, workshops, or training sessions 
  - Monitoring, evaluation, and learning activities 

Recruitment Process 

Interviews will take place early October 2025. 

The process will include two stages: one online and one in-person (to be held in the City of London). 

Exact dates will be confirmed before the application deadline.