Permanent Finance Manager Jobs
St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.
Are you keen to use your administrative skills to help support people to achieve their potential?
As Administrator at a thriving and busy community-based organisation, you will play a key role in ensuring the smooth running of administrative procedures as well as assisting with facilities and financial management. The role is based full-time in our offices in Shoreditch, London
What you will be working on:
- Developing our administrative systems to be efficient and fit-for-purpose
- Supporting the effective use of IT hardware and software across the organisation
- Leading on the hiring of our meeting rooms and leasing of our office spaces
- Co-ordinating facilities issues such as negotiating good value contracts with our suppliers and organising day-to-day maintenance of our centres
- Assisting in the financial administration of the charity
This job is for you, if ...
- you have experience of improving administrative systems and implementing financial procedures and controls
- you have a flexible approach to work with the ability to manage a busy and varied workload
- you have a friendly and welcoming disposition
- you possess high levels of competence in the use of IT
- you want to use your expertise for the benefit of a thriving community based organisation
How to Apply:
Visit our website for instructions on how to apply.
Closing date for applications: 11th June 2024
Interviews: 25th and 26th June 2024
Our Recruitment Policy
St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
The client requests no contact from agencies or media sales.
Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.
About You
As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.
With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.
From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.
If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.
Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11.59pm, 4th June 2024
Interview date: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our client is a small public services body which is seeking to recruit a Finance Director to lead the operational running of the organisation.
Working closely with the Chief Executive, this post will be responsible for providing financial and strategic guidance to the Board, overseeing the development of the corporate plan, and also crafting a robust digital strategy to enhance operational efficiency. Of course, this will also include leading on financial initiatives, managing budgets, overseeing financial submissions, and ensuring compliance with regulatory standards, whilst upholding robust governance and compliance, and employing internal control and risk management mechanisms.
The successful candidate will be a CCAB qualified accountant with financial acumen, experience of managing budgets and complying with sector regulation. Exceptional team leadership skills will also be important, with a key attribute being the management of multi-disciplinary teams. Strong understanding of corporate management processes and digital technologies will also be required, plus first rate interpersonal skills and the ability to rapidly build working relationships across an organisation.
For the right candidate, this role represents the opportunity to play a pivotal role in the next stage of the organisation’s development.
The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.
They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.
This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Junior Service Desk Analyst to join our Service Delivery team!
The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
As Junior Service Desk Analyst, you will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our Charity staff and volunteers in both of our business and retail areas. You will also provide regular in-person support to colleagues based in our London office. Full training will be provided, and this opportunity provides a good platform for someone to commence a career in IT.
With strong attention to detail, you'll be tasked with administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes. You'll also have accountability for ticket logging and allocation within the ITSM tool, setting an example on ticket quality.
This role offers hybrid working, where you'll spend 4 days a week on-site in our London office and 1 day working from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis.
Age UK internal grade - 8T
Must haves:
* Strong interpersonal skills with an ability to communicate effectively.
* Competent presentation skills
* Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills.
* Computer literate with Office 365 and other Microsoft products.
* Ability to work as part of a team.
* Calm under pressure.
* Accurate data entry skills.
* Confident, professional engaging manner.
* Ability to work flexibly.
* Desire to learn.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
As this role is focused on face to face customer support and the support of our London office meeting rooms, it means that you will need to be onsite 4 days of the week, 1 day can be worked from home.
The Service Desk Team's core hours are 8am to 7pm, and is managed on a rota based system.
Hybrid and remote working require that the candidate meet these additional requirements:
Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy.
You will need to:
- Prepare and present cases to the appropriate statutory bodies
- Negotiate with third parties in writing and on the telephone
- Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
- Be numerate and able to analyse data and draw conclusions
- Have good communication and IT skills
Role purpose
To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.
About Us
Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.
Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.
We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.
We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.
The Royal Hospital Chelsea is the home of the Chelsea Pensioners (known as In-Pensioners). It has a rich history and provides supported accommodation as well as residential and nursing care for approx. 300 retired soldiers. An exciting opportunity has arisen at the Royal Hospital Chelsea where we are seeking an exceptional individual to join the Health & Wellbeing team in a new role as Tenancy & Contributions Officer.
The Tenancy & Contributions Officer will lead on the delivery and continuing evolution of the tenancy agreement (known as the In-Pensioner Agreement). Part of the delivery of the agreement will be coordinating the process of setting and reviewing In-Pensioner’s personal financial contribution to the Royal Hospital. The role also requires the individual to support with benefit applications as required, as well as undertake other housing management related tasks on behalf of the organisation.
In addition, the role is also a core component of the recruitment process for new In-Pensioners being the point of first appeal should a candidate be unsuccessful in their application to join. The role is complex, but we have a vibrant multidisciplinary team that is there to help. This role will add tremendous additional value to how we develop and deliver our services.
Working closely with colleagues and partner organisations, the individual appointed will be required to have strong administrative and analytical skills as well as demonstrable customer care and communication skills that enable them to build effective working relationships with In-Pensioners, colleagues and other stakeholder alike.
The Royal Hospital is seeking an individual with previous experience in the housing sector, preferably having worked with older people who is looking for a new challenge and who wishes to become part of this iconic institution.
About Us
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.
Thera Trust has an exciting opportunity available for an Information Systems Analyst to join our team. This role will be based in our office in Grantham with scope for hybrid working minimum 2-3 days a week on site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of up to £36,563.64 per annum.
Who are we?
Thera Trust is a charitable group of 15 companies which support people with a learning disability with a diverse range of needs.
Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.
About the Information Systems Analyst role:
You will be working in a specialist information team within IT developing and implementing the organisation’s information strategy.
To do this, you will work closely with various business functions reviewing their information needs and processes. You will recommend, develop and support improvements or new systems to capture and store data and provide robust reporting capabilities.
Our goal is to support evidence-based decision making throughout the organisation to deliver the best care and support possible, directly or indirectly.
We use a variety of tools to deliver information systems including a cloud-based workflow platform, SQL databases, Power BI, legacy Excel spreadsheets and business systems (HR, finance etc).
We operate flexi time and flexible working.
What are the Benefits available to our Information Systems Analyst?
- Annualised Hours, guaranteed monthly salary for full and part-time roles
- Flexible working hours for work life balance
- 33 days Annual Leave including bank Holidays (pro Rata)
- Employee support line to support you and your family
- Free nationally accredited training, and the opportunity to earn a qualification and progress your career
- Contributory Pension Scheme
- Free Enhanced DBS check
- Cycle to Work Scheme
- Well-being initiatives
- Access to Thousands of Retail Discounts including discounted Health Cash Plan
We are looking for an Information Systems Analyst to join the team who can:
- Prepare and present information to ‘tell the story’ in a range of formats
- Solve complex problems in creative ways and propose appropriate “best fit” solutions according to different needs and priorities
- Work independently using existing technical skills including:
- Advanced Excel knowledge to build tools to collect, store, model, analyse and present data
- Power Query to extract and transform data from different sources
- Writing SQL queries for data extraction and report building
- Data modelling to bring sources together for reporting
- Build on previous personal experiences, learn and apply new skills quickly around:
- Power BI for analysis and presentation of data
- DAX data modelling
- Low code development
- Built-in reporting tools to extract data from business systems
- Data engineering to automate the flow of data for reporting
- Demonstrate excellent organisation and a methodical approach
- Apply a solid understanding of information management and data governance principles, and data related legislation to all of our work
If you have a passion for making a difference to peoples lives, consider a career as a Information Systems Analyst with Thera Group, please click "apply" now - we would like to hear from you!
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.
Are you a talented experienced HR professional keen to join a growing organisation that makes a big impact on the lives of people in need of advice. Charity People is delighted to be partnering with AdviceUK at a time of investment in their team, and is recruiting for a HR Business Partner.
In this brand-new role as HR Partner you will work closely with the Head of Finance and People to support the charity's people and culture function. This is a pivotal role to support the Advice UK's team through the provision of a high-level HR service, operating as a partner guiding the charity through re-structures and overall organisational change as it welcomes new colleagues into the organisation and develops its first dedicated HR service.
Salary: £32, 528- £34, 175 Pro Rata- plus Regional Weighting (up to £4,454 in London)
Contract: Part Time: 21 hours per week (0.6 FT), Permanent
Location: Remote home based role with a small amount of travel, we encourage applicants from across the UK
Key responsibilities within this role will be as follows:
* Provide proactive HR support, advice, and guidance to leaders, managers, and staff.
* Manage HR policies and processes, including performance management, learning/development, absence management, and onboarding/offboarding.
* Develop a people and culture strategy to support AdviceUK's strategic objectives and manage its implementation.
* Establish and manage a Staff Forum for staff engagement and feedback.
* Review HR policies and procedures regularly to ensure compliance with legal requirements
* Focus on making AdviceUK an inclusive, equal opportunities employer through HR policies and procedures.
* Lead the development and delivery of an organizational learning and development plan.
* Retain Investors in People accreditation and embed its benefits into AdviceUK.
* Undertake regular benchmarking and seek staff feedback on benefits.
* Support employee well-being and promote staff well-being services.
We'd love to hear from you if you feel you have the following skills and experience:
The successful candidate will be a seasoned HR professional, ideally experienced in a similar role within a non-for-profit organisation. Committed to continuous improvement in HR support, ensuring it is good practice and tailored to the needs of a small charity e.g., business transformation, process improvement, organisational change. You will be commited to social justice, equality, diversity and inclusion. CIPD qualified or working towards your qualification
If you're as excited by this opportunity as we are, then we'd love to hear from you. Please send a copy of your profile or CV to Kate at Charity People as the first step.
Deadline: Wednesday 12th June at 12noon.
Interview dates: Friday 21st June- In person at Advice UK offices (including a short presentation).
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Senior Development Officer (Fundraising)
JOB DESCRIPTION
Role:The Senior Development Officer plays an integral role within the Development Team at Forces Employment Charity (FEC). You will work with the Head of Development to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. You will also work within the team to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships.
This position provides a full-time, permanent contract with hybrid working hours, consisting of a 35-hour week. The role allows for hybrid work, including remote work from home, with one day per month at our head office in London.
Principle Responsibilities:
- To work closely with the Head of Development to research and identify new opportunities.
- Develop, prepare, and submit high quality funding applications, acting as bid writing SME.
- Peer Review support to mentor other team members.
- Work with Head of Development to increase the accuracy of our Salesforce data, resulting in data dashboards suitable to the reporting needs of our funders.
- Collaborate with Development and Senior F&R Officer to implement a team strategy and support a lean process of reporting.
- Work with Senior Finance & Reporting Officer to report impact to our funders in line in the funding requirements.
- To work closely with Head of Development to develop and implement our fundraising strategy.
- Represent the organisation at research based events, developing our understanding and enhancing our delivery.
- Identify new opportunities and working with the team to covert these to applications and funding.
- Lead on individual Giving Strategy, working with Head of Development and Development Officer to expand opportunities.
- Any other relevant duties at the discretion of management.
PERSONAL SPECIFICATION
Essential Competencies
- Good attention to detail and proven track record of preparing written proposals.
- A highly motivated, supportive, and collaborative team worker.
- Engaging personality with excellent verbal and written communications skills.
- Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively.
- Highly effective communication skills.
- Strong ability to plan and manage multiple priorities effectively.
Desirable Competencies
- Degree educated.
- Experience in supporting and managing research grant applications.
- Excellent IT skills preferably including experience of working with a CRM database (Salesforce) -Training opportunities will be available as part of your role.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We need an experienced fundraiser who can research and apply for funding for our projects from a wide range of sources including: grants, s106 developer contributions, sponsorship and corporate volunteering. We have a diverse range of projects to deliver from new play equipment to support for community projects, regeneration schemes and more.
Serving the people of Stroud Town to create a thriving, sustainable community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
EXECUTIVE ASSISTANT TO THE SLT
Contract: Permanent
Hours: Part-time (21-28 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.
The Executive Assistant (EA) to the SLT will facilitate all the charity’s governance requirements. Activities will primarily focus on Trustee meetings, Committees and Management team meetings, but will include policy administration and all other aspects of corporate governance and company secretariat. The post will also form part of newly-formed HR function within the charity.
The EA to the SLT will be a key role in giving the charity the capacity and expertise it needs to grow in a well-governed and responsible yet ambitious way.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Job Title: Admin/Customer Services
Reports To: CEO
Main Purpose of Job
To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.
Main Responsibilities
- Serving customers, dealing with enquiries, arranging delivery when necessary
- Processing cash, card and other customer payments
- Arranging for approved donations of furniture to be collected
- Handling product returns and payment refund requests
- Helping with movement, inventory and presentation of stock in the warehouse
- To assist in the movement of stock by road transport, including van driving.
- To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
- To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
- Work flexibly and to be prepared to contribute to all areas of work in the organisation
- Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
- To undertake any other reasonable tasks as deemed necessary by the CEO
- To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
- To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa
Other Requirements
- Adhere to Sofa’s Health and Safety Policy
- Work flexibly throughout the week excluding Sundays
- Attend occasional meetings
Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill
Job title: Head of Development, The Social Change Nest
Location: Hybrid/attendance at Kings Cross office, London 2days/week minimum
Reporting To: CEO
Contract: Full time, permanent
Salary: £40,000-£50,000
Date Closes: Friday 31st May
Role Purpose:
This is a great opportunity to make a significant impact on hundreds of civil society, social movements and community groups around the world, driving funding to where it is needed most. The Head of Development will join the central team, reporting to the CEO and will be responsible for forging relationships with funders, as well as identifying opportunities to engage with local community groups.
They will share the Social Change Nest’s ambitions to transform funding for grass roots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests. They will oversee the Marketing, Communications & Development Assistant and one other team member and will collaborate with Risk, Compliance and the Innovation Managers. This is a busy and exhilarating role with opportunity to grow and develop. We are planning to increase the size of the team over the next year.
About The Social Change Nest
At The Social Change Nest, we’re radically transforming the funding landscape. We nurture grassroots groups and enable funders to support frontline social action by offering fiscal hosting, grant management, grant distribution and fund management services. We currently support over 500 community groups across the UK and abroad addressing climate to housing, wellbeing and animal rights. We are pioneering fiscal hosting in the UK and have distributed grants to groups that otherwise would not have had access to the opportunity. Since our inception we have ensured over £23m has got safely into the hands that need it.
We have a 5 year strategy for scaling, innovating and supporting more civil society both in the UK and abroad. Over the next 12 months we are aiming to raise a significant capital investment, secure our income streams, launch 2 new game changing products and expand into Europe.
The Social Change Nest is part of the Social Change Group. As a group we have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. Underpinned by our values of collaboration, curiosity, courage, and creativity we believe relationships are the glue that holds us all together and we are proud of our culture.
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Key Responsibilities:
- Build strong rapport with clients and community groups to ensure effective implementation of our strategy, supporting the team responsible for project delivery.
- Identify and secure new funding opportunities with clients, creating tailored proposals to appeal to funder appetite and needs.
- Oversee and contribute to external communications and marketing campaigns.
- Oversee the business development pipeline, ensuring its effectiveness and alignment with our strategic goals.
- Deliver high-quality bid proposals and pitch documents to support business growth.
- Develop and implement client management and engagement strategies, including our philanthropic networks, enhancing operational relationships and value.
- Grow new strategic partnerships with civil society and local community groups and identify their funding requirements, ensuring optimum communication with those grass roots groups.
- Analyse and present HubSpot data to inform strategic decisions and refine our offering.
- Manage budgeting processes and prepare essential documentation for pitches and contracts.
- Be an ambassador for the Social Change Nest, representing the business at industry conferences, events and workshops and grow strategic partnerships.
- Champion the maintenance and improvement of our CRM system, ensuring accuracy and efficiency.
- Line manage 2 team members; Marketing, Communications & Development Assistant and one other
Skills and Experience:
Essential:
- 4-5 years in a business development, sales or client facing role.
- Proven business development expertise with a track record of winning new business and able to apply these skills to enhance our business development strategies.
- Able to use your knowledge and skills to identify and seize opportunities for growth through partnerships, projects and clients.
- A solid understanding of the philanthropic and grant-making sectors in order to enrich our strategies and client interactions.
- Numerate and adept at analysing data to derive insights that guide business planning and strategy.
- Outstanding customer service skills, both proactive and reactive. Your reliability, trustworthiness, and ability to respond to our clients’ needs set you apart.
- Excellent pitch and bid-writing skills with an ability to craft compelling proposals that resonate with our target audience, including design and pricing.
- Capable of anticipating and evaluating the potential risks and returns of projects and able to assess risk as part of the process.
- Experience of managing complex work strands and coordinating across different teams demonstrating your leadership skills and strategic awareness.
- Excellent interpersonal skills and a confident communicator. You excel in bringing people together to achieve shared objectives.
- An advocate of Diversity, Equity, and Inclusion.
Desirable:
- A good understanding of the philanthropic and grant-making sectors in the UK, Europe and the USA
- Experience of accessing responsible finance opportunities for charities or social enterprises
- A demonstrable commitment to serving under represented groups in the UK or abroad.