Finance reporting and systems manager jobs in city of london, london

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together. 

With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT). 

The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.

Responsibilities

Your responsibilities will include.

· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.

· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.

· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.

· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.

· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

 

Competencies

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

·  Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

First round interviews are likely to take place w/c 6th October

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 
 
 

About the role:

At Single Homeless Project (SHP), we believe lasting change is possible, and as a Project Worker in our Services in Camden, you will be at the heart of making that change happen. You will work closely with people facing multiple challenges – from mental and physical health issues to substance use, histories of trauma and offending behaviour – offering the kind of personalised, holistic support that helps them take control of their futures. Grounded in a Biopsychosocial model and a Psychologically Informed Environment, you will create safe, supportive spaces where recovery, resilience and new possibilities can take root.

No two days in this role are the same. You might be developing tailored support plans, facilitating group activities, or building the skills and confidence that enable clients to strengthen relationships, expand their social networks and take steps towards independence. You will champion harm minimisation and recovery, while also working alongside a range of professionals to ensure that care is truly integrated and responsive to each individual. Every interaction offers the chance to influence positive change, not only for the clients you support but for the wider communities they are part of.

Joining SHP is more than just taking on a role – it’s stepping into a career where your growth is as important as the progress you help others achieve. We are committed to developing our staff, equipping you with the skills and opportunities to advance while making a meaningful impact on the lives of Londoners experiencing homelessness. Here, your commitment and resilience will not only shape futures but also strengthen an organisation that is determined to end homelessness for good.

About you:

• You have experience supporting people facing multiple challenges, such as substance use, mental health issues, trauma, or offending histories.
• You can carry out assessments, create support plans and manage a caseload in a way that is tailored to each individual.
• You understand the barriers that can prevent people from moving towards independence and have the skills to help them overcome these.
• You stay calm and effective in a crisis, with the confidence to respond to difficult situations safely and constructively.
• You believe in people’s strengths and potential, and ideally have experience working within a Psychologically Informed Environment.
• You are organised, able to manage your time well and can balance independent working with being a supportive team member.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!

Important info:

Closing date: Sunday 21st September at midnight

Interview date: Wednesday 1st and Thursday 2nd October online via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.

About Us

LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.

It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country. 

This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.

Key Information:

Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.

The Deputy Director main responsibilities will include:

• Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
• Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
• Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
• Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
• Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
• Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
• Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
• Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.

ISEAL are looking for someone with expertise in climate change, nature and biodiversity to join a small but growing area of work. This role will contribute to the design and delivery of ISEAL’s scaling strategy to unlock investment and market incentives for smallholders and small-scale producers, grounded in robust climate, biodiversity and nature outcomes data.

The Associate Manager will play a critical role in delivering ISEAL projects in the context of climate, nature and measurement related to delivering value to small scale producers and small and medium enterprises. The role will collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community. Developing an understanding of company and investor sustainability objectives, the role will contribute to building confidence in sustainability outcome data and increase willingness to pay or invest in the transition to sustainable land and resource management by producing enterprises.

To be considered, candidates will bring solid knowledge of climate, nature and biodiversity, particularly related to small-scale agricultural producers, and a keen interest to build on this in the context of voluntary sustainability standards. Experienced in convening stakeholders on technical topics, the ideal person will bring strong data analysis skills and an ability to produce communications accessible to different audiences.

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive, international culture, and good opportunities to develop professionally and personally.

The key responsibilities we entrust you with

Project delivery

• Support senior colleagues with designing and planning project activities related to market-based incentives, climate, biodiversity and nature
• Deliver assigned project activities and key outputs across a range of projects
• Lead or contribute to technical workshops and focused discussions with community members and external partners on data collection and delivery models for environmental and social outcomes
• Support engagement with private and financial sector actors to understand demand for credible, consistent sustainability outcome data
• Contribute to broader stakeholder dialogues and strategic partnerships that position ISEAL systems as trusted and credible sources of sustainability data for policy, corporate, and financial stakeholders
• Collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community

Research, analysis, synthesis and writing

• Carry out background research through stakeholder interviews, peer learning workshops and meetings, and literature and document reviews, synthesizing key points and lessons
• Produce technical documents, guidance notes, and simplified communications and tools to deliver key insights, guidance, and messages to different audiences
• Develop and communicate technical insights, case studies, and lessons learned from ISEAL members and technical partners
• Contribute to internal knowledge products and external publications that enhance the visibility and credibility of the ISEAL community’s work in the climate and nature space.

 Knowledge sharing & external engagement

• Deliver webinars to share project related learnings with ISEAL community members
• Engage with external stakeholders in the climate space to capture evolving trends, and other opportunities for the work
• Participate in relevant ISEAL hosted communities of practice e.g., data community of practice
• Participate in the external spaces and events focused on market-based incentives, climate, biodiversity and nature outcomes

Innovation Fund and community coordination

• Support ISEAL’s Innovations Fund by serving as a technical programme resource for projects related to climate and nature, while helping to consolidate and synthesize lessons learned across grants
• Take a coordinating role in convening ISEAL’s climate and nature community, facilitating learning exchange and collaboration across the ISEAL membership.

Experience, Knowledge and Attributes

• Existing working knowledge of climate, nature and biodiversity and related regulations and trends
• Understanding of corporate sustainability objectives, reporting, metrics and outcome methodologies
• Understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into practice
• Understanding of the impacts of climate change on primary (particularly small-scale) agricultural production and how producers can adapt to these changes to mitigate these impacts
• Good understanding of international and/or rural development  Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
• Experience in facilitating sessions and workshops, working with stakeholders to reach consensus decisions
• Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
•  Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
• Excellent written and spoken English
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)

Additionally desirable

• Experience working with outcome focused data
• Experience with work related to small-scale producers
• Understanding of what standards systems are and how they help deliver change on sustainability issues
• Understanding of climate finance, carbon projects and/or payments for ecosystem services

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a  permanent contract.

Salary: £45,800-£49,800 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: asap

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.

Deadline for applications is 25 September 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 1-3 October

Pre-interview timed exercises (between 60 – 90 minutes from home):

Panel interviews (Teams): w/c 13 October

Decision: w/c 27 October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Financial Transactions Supervisor
 

£38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Permanent, full-time (37 hours per week)
Flexible working options (including hybrid)
Job Ref: P2297
 
About the role
 
St Albans City and District Council is seeking a skilled Financial Transactions Supervisor to oversee accounts payable, receivable, and cash handling operations. You will supervise a small team, ensuring accurate and timely financial transactions and reconciliations. Key responsibilities include monitoring regulatory compliance, guiding team members, and improving procedures. Strong technical knowledge of financial systems, leadership experience, and the ability to interpret financial regulations are essential.
 
About you
 
You are a confident leader with a strong understanding of financial systems and practices. Your attention to detail ensures accuracy in financial transactions, and you’re skilled in reconciliations and compliance with regulations like VAT and financial legislation. You’re highly organised, able to manage multiple tasks, and support your team effectively, offering guidance and training where needed. Excellent problem-solving skills help you address complex financial issues, and you’re comfortable working with large data sets, using Excel to analyse and present financial information. Your communication and interpersonal skills enable you to work well with both financial and non-financial colleagues.
 
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will be receiving support, training, and guidance to ensure that you settle in your role. In time, we would like the candidate to gain a good understanding and take ownership of the Council’s Fixed Assets Register and associated reports and communicate directly with all the stakeholders on all Fixed Assets related activities.
 
If you are enthusiastic, pro-active, proficient in using Excel, with strong attention to detail, with strong organisational and communication skills and if you are ready for a new challenge, we would love to hear from you!
 
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station. It is a great place to live and work.
 
In addition to working within a great team and a comprehensive salary you will have access to:
 
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
 
Additional Information
 
Disability Confident
 
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Safeguarding
 
• This post is subject to a Basic Disclosure Check.
• English Fluency
• The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
• A minimum of AAT Level 3 is required.
 
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
 
You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, Operations Management, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable, Senior Credit Controller, Billing Analyst, Credit Control Manager etc.
 
REF-223 817

Financial Controller

We are seeking a qualified or part-qualified accountant for an exciting Financial Controller position with a growing international charity working at the intersection of cultural heritage and community development.

Position: Financial Controller
Location: Remote (UK-based) – may require occasional international travel
Contract: Permanent
Hours: Full-time
Salary: £50,000 - £60,000 per annum, depending on experience
 

Closing Date: 21st September 2025 at 11.59pm

About the Role

Reporting to the Group Finance Director, this is a varied and hands-on role leading on the consolidation of accounts and supporting the organisation’s finance operations across multiple countries. You will play a key role in ensuring financial transparency, compliance, and robust reporting, working closely with both the central finance team and in-country colleagues.

As part of a close-knit and collaborative team, the Financial Controller will need a flexible, practical approach and a willingness to partner with stakeholders across different cultures and geographies.

Key responsibilities include:

• Financial Planning and Budgeting
• Book-keeping and Accounting
• Preparation of Monthly Consolidated Accounts
• Annual Statutory Audit and Compliance
• Grants and Funding Management
• Payroll & Employee Benefits
• Bank and Cash Management
• Group Accounting Oversight

About You

The successful candidate will be a resourceful, detail-oriented problem solver with excellent communication and collaboration skills. You will have strong technical accounting knowledge, experience working with international NGOs, and the ability to manage complex, multi-currency, multi-entity finances.

Key skills and experience required:

• Recognised accounting qualification (ACCA/CIMA) or part-qualified in final stages of completion
• Strong financial analysis and reporting skills, with the ability to produce and present concise financial reports
• Experience of managing and developing teams in dispersed or matrix settings
• Proven experience in the International NGO sector
• Experience producing consolidated statutory accounts under Charity UK SORP and managing multi-site international audits
• Experience with multi-currency and grant accounting
• Excellent understanding of financial processes, procedures, and related systems
• Experience of leading a month-end process, including preparation of management accounts
• Experience using cloud-based accounting systems (QuickBooks and/or Xero preferred)
• Understanding of commercial accounting and Gift Aid

Desirable:

• Experience mentoring colleagues remotely
• Experience working in a fully remote role
• Experience in a similar field (e.g. artisan communities or cultural heritage)

How to Apply
To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role.

About the Organisation

The employer is a British charity founded in 2006 that believes artisanal heritage matters and has the power to transform lives. The charity supports artisans to thrive, revitalise endangered traditions, and connect people across the world through heritage.

The organisation is fast-growing, with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and employs over 400 staff worldwide. With both charitable and trading operations, they deliver an ambitious, wide-ranging programme of work in complex and sometimes conflict-affected regions.

You may have experience in areas such as: Group Financial Controller, Financial Controller/Senior Manager, Management Accountant, ACCA, ACA, CIMA, Accountant, Chartered Accountant, Divisional Financial Controller, Assistant Group Financial Controller, International NGO Finance Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an Infrastructure Services Officer to provide effective and proactive administrative support for the Infrastructure Services function.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 22nd September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

At our charity, we believe in the transformative power of holidays – especially for families facing some of life's toughest challenges. 

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially sound and strategically aligned. As we grow, we’re looking for a Financial Controller who shares our values and wants to make a meaningful impact through financial leadership.

As Financial Controller, you will lead the charity’s financial operations, ensuring compliance, transparency, and strategic alignment. You’ll work closely with the CEO, Treasurer, trustees, and external providers to deliver robust financial reporting, effective treasury management, and support decision-making across the organisation.  As we’re a small organisation, there’ll also be times when you’ll need to support the day-to-day running of our financial operations directly.

Role tasks and responsibilities

• Lead budgeting, forecasting, and management accounting.
• Oversee income and expenditure tracking, including restricted/unrestricted funds.
• Manage cash flow to meet organisational requirements.
• Monthly presentation of financial management reports.
• Oversee management of the charity’s investments.
• Manage financial systems (e.g., Sage) and outsourced providers, including pension and payroll operators.
• Ensure appropriate schedules of financial delegation are in place/observed.
• Manage bank accounts, ensuring effective relationships with financial institutions.
• Ensure compliance with charity accounting regulations and funder requirements.
• Support funding applications with financial insights.
• Lead year-end accounts and audit preparation, working with auditors on the production of statutory accounts.
• Develop internal controls and financial policies.
• Support external partnerships working in line with strategic goals.
• Oversee procurement processes, ensuring value for money from providers.
• Step in and support day-to-day financial operations such as Sage and Salesforce recording and analysis as and when required.
• Identify financial opportunities and risks and how these impact on the strategic plan.
• Manage and support the work of the Finance and Resourcing Officer

We work in a hybrid way - but have no fixed weekly office days! Find out more about what this means - and more about who we are and what we do, as well as our expecations of the role via the job pack. 

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.

Job purpose:

We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.

This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.

This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.

Hybrid working:

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

Member recruitment, engagement and support

Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.

Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.

Provide accurate information and support to new applicants, including actively promoting membership services and benefits.

Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.

Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.

To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.

Data management and reporting

To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.

To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.

Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.

To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.

Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.

Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.

Network Support

Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.

Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.

Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.

Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website

Team support

Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.

Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.

Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

Maintain and improve your own competencies through continuous professional development.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge, and experience

Essential

Experienced CRM/database user.

Good attention to detail and accuracy are essential.

Numerate, with experience of working in a subscription’s role and in a membership environment.

Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.

An appetite for problem-solving and making improvements and enhancing existing ways of working.

Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.

Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.

Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.

Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.

Knowledge and good understanding of GDPR

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.

Able to always maintain confidentiality.

Able and willing to travel as and when required. This may include occasional overnight stays.

Desirable

Experience of working within the not-for-profit sector.

Knowledge and experience of Microsoft Dynamics.

Experience of working with networks/volunteers

We are looking for that special person with drive, empathy and business acument to support Circle an already proven and successful youth employment charity to the next level. Our model achieves very high outcomes as we take small cohorts and listen to what our young people want. We have partnerships with many large corporates who understand how we are differant from most charities.

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.