Finance Systems And Project Administrator Jobs
Are you a strategic, passionate, and experienced leader with a big heart for the older generations? If so, you could be the person we are looking for to lead Embracing Age.
Introduction
We live in a world that is ageing, and with that come opportunities and challenges. At Embracing Age we want to harness those opportunities and respond to the challenges. We’re motivated by the heart of God towards the older generations, particularly those no longer able to live independently, and needing to draw on care and support.
If you’re motivated by a similar heart and that message resonates, then perhaps you are the person to take Embracing Age forward in this next season. It’s an exciting time, we’re a growing charity with an amazing staff team and trustee board.
About Us
Embracing Age is a Christian charity working towards a world where older people are valued, connected and full of hope. We do this by befriending care home residents, supporting informal carers and equipping churches in their work amongst older people. Care home residents are twice as likely to feel severely lonely than older people living at home and we want to embrace them with God's love.
About the Role
The CEO will provide leadership to Embracing Age and to be responsible for the management and administration of the charity, in partnership with and reporting to the trustees. You'll lead, inspire and motivate staff and volunteers, whilst upholding and developing the Christian ethos, vision, mission and values of Embracing Age, along with the strategic objectives and priorities.
About You
You’ll be a strategic, passionate person with a big heart for the older generations and a desire to mobilise churches and communities in coming alongside them. You’ll be a friendly, confident individual with good communication and organisational skills who is looking for a part time flexible role.
How to Apply
If you are interested in applying for this role, please read through the recruitment pack and send your CV and a covering letter of no more than two sides, outlining your interest in and suitability for the role.
Your application should include a brief description of your faith journey and Church involvement and the details of two referees, one being a Church leader and the second a professional referee.
If you would like an informal chat about the role please get in touch
Closing date 8th June 2024
We are working towards a world where older people are valued, connected and full of hope.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
The Director of People and Culture leads on fostering a positive work environment in order to help develop a strong organisational culture, providing high quality leadership and oversight on the development and delivery of Girls Not Brides’ People and Culture strategy. The post holder facilitates an organisational culture that supports an ambitious and diverse workforce that demonstrates clear commitment to Girls Not Brides values, mission, and vision, drawing up our principles around collaboration and partnership.
As a people and culture senior level professional, you will have an evidential understanding of all aspects of HR practices, both UK and International. This is a pivotal role supporting the transformation of Girls Not Brides, leading the delivery of a workforce strategy that ensures we have a stable, sustainable, skilled, dynamic, and diverse workforce capable of delivering the goals of the organisation. You will be someone who can balance creativity with pragmatism, and expertise with a desire to learn, and a demonstrable alignment with our commitment to championing well-being, diversity, equity and inclusion (DEI). The role contributes to and plays a critical role in broad organisational leadership and strategic development, partnering with the senior leadership team in strategic decision-making.
Job location
London, UK (hybrid with up to three days on site per week). May include international travel.
Accountable to
Chief Executive Officer
Salary range
£70,560 (subject to benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Contract
This is a full-time two-year fixed term contract. The successful candidate must have the right to work in the United Kingdom at the time of applying, and for the full duration of the two-year initial contract.
KEY RESPONSIBILITIES
Strategic Planning and Organisational Leadership
• Lead the development and implementation of Girls Not Brides’ people and culture strategies to deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-2025.
• Lead the creation of an inclusive organisational culture, values, plans, and HR policies that are rooted in and informed by a deep commitment to the values of Girls Not Brides and to diversity, equity, and inclusion (DEI).
• Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team (SLT).
• Advise and inform the CEO, Board and SLT colleagues on strategic issues relating to Human Resources, People management and organisational culture.
• Responsible for planning and monitoring the directorate’s budget.
Talent Acquisition
• Lead the development and implementation of Girls Not Brides’ people management and acquisition strategies to deliver on the vision.
• Oversee the development of strategies to identify talent; establish and oversee equitable and inclusive recruitment and hiring processes for all employees.
• Oversee the development of a comprehensive onboarding and staff orientation strategy.
• Oversee offboarding of staff, including exit interviews; analyse data to surface potential cultural issues or other staff concerns; make recommendations to the SLT for continuous improvements.
• Support line managers to proactively identify new leaders and build opportunities for growth.
Staff Well-Being
• Lead on the development and implementation of a staff well-being policy and oversee the effective use of processes for day-to-day provision across the organisation.
• Oversee development and implementation of programmes, initiatives, and ideas to enhance and maintain staff well-being across the organisation.
• To provide leadership, direction and co-ordination for the Employee Assistance Programme (EAP) and staff support services, including occupational health.
Organisational Culture
• Oversee the review and implementation of organisational core values that guide the organisation’s policies and procedures.
• Oversee the implementation of policies and programmes that ensure diversity, equity, and inclusion (DEI) in the organisations.
• Oversee development and dissemination of HR policies and procedures that maintain and improve employee relations and shape organisational culture.
• Communicate openly and frequently, keeping staff informed on benefits, resources, organisational events, and other pertinent information.
• Oversee the management and appropriate resolution of complex employee relations issues; where applicable, commission and support effective, thorough, and objective investigations.
Regulatory and Compliance
• Provide leadership and direction to ensure compliance with all statutory employment related law and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures, and systems to ensure regulatory compliance and reduce the organisation’s employment law risks.
• Oversee and lead the review of human resources information systems (HRIS) to ensure they are fit for purpose and support strategic thinking and direction. Apply relevant organisational/human resources metrics; contribute information, analysis, and recommendations to strategic thinking and direction.
Professional Development and performance
• Assess organisational needs with the SLT to identify professional learning and growth opportunities to support employees’ ongoing professional development.
• Steward a culture of learning and growth.
• Implement a standard of supervision grounded in inclusive leadership practices such as building strong relationships, active listening, clear and transparent communication, consistent and timely feedback and clear expectations.
• Ensure coaching and resources are provided to help build interpersonal and team resilience, address conflicts and adapt to different leadership styles.
Compensation and Benefit Management
• Develop and ensure the administration of a consistent, equitable, and progressive compensation program including salary surveys and market research to ensure Girls Not Brides is competitive within our market and in line with our budget.
• Monitor budgets for recruiting, training/staff development, and benefits programs in partnership with the Director of Operations & Finance.
• Oversee all HR functions including benefits programs; have oversight of/lead relationships with benefit providers, coordinate annual staff forums and address employee benefits questions; propose additional benefit options pertinent to the organisation’s workforce in partnership with the Director of Operations & Finance.
Wider contributions to the team
• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work, and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Line manages employees and consultants as necessary, delegating responsibilities and tasks appropriate.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
• Significant professional experience in a similar role in the international not-for-profit sector, international/intergovernmental organisation, or social enterprise.
• Qualified HR professional.
• Significant HR generalist experience, with extensive exposure to benefit administration, employee relations, performance management, recruitment, Human Resources Information Systems (HRIS), and training and development.
• Experience supporting a diverse workforce, including working in international contexts (e.g. a globally diverse workforce).
• Demonstrated leadership skills.
• Highly relational and able to build strong connections and relationships across differences.
• Proven ability to design and maintain operational systems and controls in line with best practice.
• Deep understanding of international compensation, benefits, and performance and evaluation frameworks.
• Confident and experienced in overseeing varied legal and compliance issues.
• Ability to deal with competing demands, multiple priorities, time constraints and unanticipated external events.
• Ability to maintain confidentiality.
• Experience of successfully managing teams, including geographically dispersed staff, with the ability to support and develop staff.
Essential skills and knowledge
• A deep personal and professional commitment to equity, understanding of best practices, and experience in building inclusive and engaged workplaces, cultural awareness, and sensitivity with lens on racial and gender equity.
• Familiarity with strategic planning, including compensation practices, data analysis, organisational development.
• A strong understanding and ability to contribute to the advancement of diversity, equity, and inclusion (DEI) at organisational and partnership levels.
• Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees.
• Excellent interpersonal and communication skills.
• Strong project management skills: ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.
• An innovative and initiative-taking approach, with the vision and practical skills to assess, develop, improve and systems and processes.
• Proven ability to inspire and create a healthy organisational culture.
• Up-to-date knowledge of relevant UK & international employment laws and best practice in people management.
• Excellent strategic thinking and practical planning ability.
• Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
Essential values and attributes
• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender equality.
• Skilled team worker with an inclusive and collaborative approach.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
• Experience managing or supporting organisational change processes.
• Relevant and direct experience implementing DEI initiatives.
• Knowledge of nonprofit administration.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The closing date for this role is 23:59 BST (GMT+1) on Sunday 2 June 2024.
In-person interviews will be held on-site on Friday 14 June 2024.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Cherie Blair Foundation for Women is looking for a highly motivated individual with strong customer service and communication skills to join our team as a Programme Officer.
Please note, applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Interviews will be held on a rolling basis. We reserve the right to end this recruitment ahead of the application deadline, so we strongly encourage candidates to apply as soon as possible.
General information:
Job title: Programme Officer
Location: London based, hybrid working
Start date: TBC
Contract: Full time
Hours: Full time (35 hours per week). Core office hours are 10:30am – 3:30pm
About the role
We are seeking a skilled Programme Officer to support the end-to-end delivery of our sector-leading mentoring programme, ensuring participants join smoothly and are supported throughout. You will also support partners and donors to contribute to the delivery and expansion of the programme. The ideal candidate will be a highly motivated individual with strong customer service skills, written and verbal communication skills, and the ability to manage competing priorities.
For full information on this role, please download the job pack.
What the Foundation can offer you
- A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing. We have a dedicated staff training budget, and we are dedicated to spending it!
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported more than 250,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
Our gender transformative approach means women can achieve their own economic objectives. They create a better future for themselves, their families, and their communities. They contribute to thriving, fair economies, and global economic justice.
How to apply
To apply, please download the job pack and send us the following:
- Covering letter addressing relevant experience for the role. When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria.
- Current CV (two A4 pages maximum).
All applicants need to have the legal right to work in the UK prior to applying.
Please send your application, or any questions you might have, by 22 May 2024.
The Foundation is an equal opportunity employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation with its EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available via our vacancies page on our website.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Scheme Manager: Home-Start Staffordshire Moorlands
Closing date: 9am 20th May, 2024 Interview date: Week beginning 3rd June, 2024
Hours: 37.5hrs per week
Salary: NJC Scale 26 – 30 (£34,834 - £38,223)
Permanent contract dependent on future funding.
Home-Start Staffordshire Moorlands have a rewarding opportunity to lead our team committed to providing support to families across the Moorlands, responding to the challenges within the charity sector.
We are seeking a manager, with a range of skills, able to lead the team, oversee the operations of the charity, provide support to the Trustee board, and ensure the future financial strength of the charity. We are seeking a manager who can provide strategic leadership and vision, has strong communication skills, has knowledge of charity finance and skills in bid writing and income generation, and who is passionate about the early years and the work of Home-Start.
Home-Start Staffordshire Moorlands has operated successfully in the Moorlands district for 25 years. We have a strong track record in the delivery of both home visiting support through our skilled Coordinators and Volunteer team and in Group provision for the early years.
The successful candidate should
- Demonstrate commitment to the importance of the early years and the importance of support to parents who may be facing difficulties
- Demonstrate experience of leadership and management in a changing environment
- Have experience of securing funding and income generation
- Be able to form partnerships with voluntary, statutory and community organisations
Home-Start Staffordshire Moorlands is committed to equality of opportunity and diversity and the safeguarding of children and vulnerable persons.
Job Type: Permanent
Pay: £34,834.00-£38,223.00 per year
Benefits:
- Flexitime
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 07/05/2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Burnham and Weston Energy CIC is looking for a programme manager to nurture and grow our energy advice service.
The service is delivered by a small team of trained Home Energy Advisors who visit people in their homes to provide advice on how they can save money on their bills and make their homes warmer and healthier to live in. They also install small energy efficiency measures such as LED lights, draft proofing and radiator reflectors. Households are then referred on to further support to help them access welfare payments and grant funding for home upgrades including insulation, boiler replacement and energy efficient appliances.
The current team of 2 Home Energy Advisors have capacity to deliver around 700 home visits per year. We receive referrals from a range of local organisations. We employ a Programme Co-ordinator to manage and generate home visit referrals and bookings, provide follow up support, and manage events and communications.
From this foundation, our growth objectives for the Home Energy Savings service are to:
- Continue to raise awareness of the service amongst local organisations and the public, and increase the number of referrals and vulnerable householders who benefit.
- Grow the team of Home Energy Advisors as demand requires, to at least double the team by the end of 2025.
- Secure additional funding to support the service.
- Develop partnerships which broaden and deepen the ways we can help households, including unlocking funding and support for energy efficiency retrofit.
Role responsibilities
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Manage, mentor and support our team of Home Energy Advisors and the Programme Co-ordinator, and oversee its growth.
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Responsible for team safeguarding, H&S, mental health, team building, mentoring and training;
- Manage the delivery of our Home Energy Saving Service across North Somerset and the former districts of Sedgemoor and West Somerset and Taunton, seeking opportunities to strengthen and grow the service.
- Manage the delivery of grant funder requirements including ensuring KPIs are met, budgets managed and reports provided.
- Manage the delivery of our referral partnership contract with LEAP AgilityEco including ensuring KPIs and contractual requirement are met and that households referred to LEAP receive the best possible support.
- To secure and manage further funding partnerships (such as Redress or MCS funding),
- Responsible for ensuring company policies relating to the advice programme are kept up to date and consistent with requirements or partners. Responsible for ensuring working practice is in accordance with our policies and that risk assessments and management plans are in place and adhered to.
- Manage relationships with organisations referring households to the energy support programme and receiving onward referrals from us.
- Develop partnerships which broaden and deepen the ways we can help households.
- Develop our CRM and IT systems.
- Represent Burnham & Weston Energy at local events and forums, nurture and grow our networks and relationships with local stakeholders and deliver our comms via the website and social media channels.
Essential requiremnts:
- Experience of leading and managing home visit teams including safeguarding, H&S, mental health, risk assessment and management, team building, mentoring and training. Experience of managing front line service teams is more important to us than energy advice experience. We can organise mentoring support from other community energy enterprises who have developed and scaled up local energy advice services.
- Experience of overseeing complex case work.
- Experience of grant programme and service contract management including management of budgets, KPI delivery, reporting and meeting funder requirements.
- Experience of securing grant and service contract funding including applications, contract negotiation and ensuring funding requirements are in place.
- Committed to and rooted in the communities we serve: Weston-super-Mare, Burnham-on-Sea, Highbridge, Mark, Winscombe and the surrounding rural areas.
- Understand the local public, community and private sector landscape and be well networked.
- An ability to bring people together, bring out the best in people and make things happen.
Useful requirements:
- Understand the complex world of energy support funding.
- Experience of being a home energy advisor and/or managing home energy advice teams.
- A track record of business development, ideally in a social enterprise, charity or public service context.
- Competent with communications and social media.
- Confident in network and relationship building.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Manager
Hybrid (within the UK), with access to our London and Edinburgh Offices
About Us
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them. With more than 170 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
The Operations Team comprises a number of functions within our organisation, including finance, people, compliance, governance, facilities and IT, and works cross-functionally to provide critical resource and a centre of expertise.
We are now seeking an IT Manager to join our Operations Team on a full-time, permanent basis.
The Benefits
- Salary of £54,438 - £67,692 per annum
- 25 days' annual leave per year. We are also closed between Christmas and New Year and this is additional paid holiday
- 7.5% employer's pension contributions to the IIED pension scheme
- A range of flexible working options for all employees after a qualifying period
- An employee protection scheme offering a flexible menu of benefits such as life insurance, spouse and partner life cover, critical illness and/or income protection cover
This is an exceptional opportunity for an experienced IT professional with leadership, strategic and cyber security experience to join our global organisation.
You will discover a varied role, where you will be at the forefront of protecting our vital research and data, whilst supporting people on a global basis to thrive through your expertise.
The Role
As an IT Manager, you will ensure our information technology infrastructure, systems, policies and applications are secure and reliable.
You will provide thought leadership regarding our IT systems, policies, and applications, alongside having oversight of IT risk management and the implementation of our IT strategy.
Spending the majority of your time managing our IT estate, you will also be involved in IT strategy and associated policies and risk management and business continuity activities. You will take the lead on IT training and awareness and undertake some system administration for our MS Dynamics system.
Additionally, you will:
- Manage our IT budget and equipment
- Review existing IT contracts for outsourced services
- Lead in the development, review and execution of our IT strategy
- Develop an annual work plan for implementation
- Identify, evaluate and mitigate IT risks
- Develop and implement existing IT risk management policies and procedures
- Devise and deliver comprehensive cyber security awareness training to staff
About You
To be considered as an IT Manager, you will need:
- Experience with business continuity planning and disaster recovery strategies
- Experience leading IT training programmes
- Experience presenting to colleagues and running training sessions
- Strong knowledge of cyber security practices and risk management frameworks
- Knowledge of data privacy laws
- Relevant qualifications and experience in information technology, computer science or a related field
The closing date for this role is 22nd May 2024.
IIED is a hybrid working organisation and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.
Please note we can only accept applications from those who have the permanent right to live and work in the UK.
Other organisations may call this role IT Operations Manager, IT Project Manager, IT Infrastructure Manager, IT Service Manager, IT Lead, or Head of IT.
The client requests no contact from agencies or media sales.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Salary: £33,926 per annum (5 days)
Contract: Full or Part time available 4 or 5 days
Location: Hybrid. The post holder will be contractually based at Hospice House,Kings cross London. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement -using Hospice UK’s supporting statement document – see below
Closing date for applications: Wednesday 22 May, 5pm
Interview dates: Wednesday 29 May and Thursday 30 May 2024. Interviews can take place in person in London or remotely via Zoom
The Role:
Join us at Hospice UK’s Compassionate Employers programme as we change how employers support their employees through grief, caring, and the end of life.
Since our launch in 2019, we've seen impressive growth, and now we need a talented account manager to help keep our clients happy and thriving. From NHS trusts and hospices to corporates, like Aviva and Deutsche Bank, you'll work with a diverse range of clients, so flexibility and tailored approaches are key.
We're after someone who can build strong relationships and think strategically to meet our clients' needs. You'll need to spot opportunities for growth and collaboration while ensuring our clients get the most value out of our programme. You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn.
Most importantly, we want someone who cares as much as we do about making a real difference in people's lives at work. If you're driven to promote workplace wellbeing and eager to create positive change, come join us and help shape the future of the Compassionate Employers programme.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
Working together, we aim to support employers who need our workplace services, ultimately raising funds for hospices throughout the UK.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
Hospice UK:
Hospice UK is the national charity for hospice and palliative care. We provide support, leadership, expertise and advocacy for over 200 member hospices across the UK.
Our membership offer for hospices and their staff teams includes online resources, newsletters, conferences, networks, clinical and advocacy programmes. We bring hospices and sector partners together to discuss new ideas and collaborate in new ways, sharing good practice and celebrating the brilliant and innovative work that happens every day in hospices around the country.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by Wednesday 22 May, 5pm
- Your CV. Ideally in Word format.
- A completed supporting statement form (link to new form)
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Havens hospices are headhunting for a Individual Giving Manager responsible for development, planning and delivery of giving strategies ensuring new donors are acquired and retained also ensuring donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.
About us
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
Job description
- To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.
- To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.
- To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.
- To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.
- To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.
- There is an option for this role to be 30 – 37.5 hour per week, rather than just full time.
We value diversity and welcome applications from all sections of the community.
Apply now!
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 22.5 hours per week – Tuesday, Wednesday & Friday
Contract: Permanent
Salary: £35,692 per annum (pro-rata £21,415 per annum)
Location: 242 Kingsland Road, London, E8 4DG
Our client Peter Bedford Housing Association is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to our work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
This part time (0.6FTE) post is located within the core services Team, and reports to the CEO. The postholder works closely across the organisation to deliver an efficient Office management, Reception and basic HR service to all managers and staff.
Aims of the post
• To manage the office, coordinating volunteers to provide reception and administrative services.
• To coordinate and procure office and IT equipment.
• To carry out HR administration tasks acting as a first point of contact for managers and staff.
Specific Responsibilities
Office management
• Dealing with customer & external queries and disputes dealing with in bound and out bound communication, such as hybrid mail, post, phone calls and customer satisfaction surveys.
• Organise Reception rota and cover, enabling opening hours to be fully resourced.
• Dealing with petty cash.
• Managing phone and IT systems, contributing to new projects and upgrades.
• Ordering and facilitating meeting refreshments.
• Promote and manage booking of rooms.
• Manage all hardware e.g. laptops, phones etc and ordering office consumables.
• Managing small budgets and checking expenditure.
• Ensuring all new staff are set up with correct equipment and IT access e.g. laptops, phones, keys etc with good records kept.
Volunteer and Placement development
• Day to day supervision of customer services volunteers and placements.
• Recruit and plan for volunteers and placements, including contributing to individual learning plans and reviewing progress.
HR administration
• Investment in staff - To be an impartial point of contact for employees and volunteers seeking HR advice if their line manager is not able to assist, signposting them as appropriate to other sources of advice and assistance.
• Employment contracts and Consulting employees - To provide administrative support when consulting on Terms and Conditions, investigating Disciplinary and Grievances and any other related matters. To support the CEO to coordinate working groups across employees and volunteers. To administer staff surveys.
• DBS checks - To undertake renewal DBS checks for all employees and volunteers and make recommendations as necessary to managers.
• Managing information - To ensure good quality and accurate HR information management for all employees and volunteers with due regard to confidentiality and document control. To maintain electronic files and enable colleagues to make the best use of the HR database, Breathe HR. To facilitate references for former employees in partnership with managers and the CEO.
• Payroll - To collate information, draft and seek authorisation of payroll changes in partnership with the CEO and Director of Finance. To support the annual pay review.
• Recruitment - To coordinate recruitment processes in partnership with the recruiting manager. This includes liaising with the recruitment agency.
• Learning and Development - To coordinate training suppliers and place bookings for courses in consultation with the CEO. To contribute to coordinating the annual Staff and Volunteer conference.
Customer focused services
• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.
• Be supportive of PBHA’s ethos of maximising tenant/participant influence over the development of the organisation.
• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice. To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments. To take collective responsibility for any shortfalls identified through complaints.
General Responsibilities
• Participate in key meetings.
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.
• Promote, develop and support PBHA’s ethos, values and impact.
• Provide cover for other managers and workers.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Be involved in the selection and training of new workers and volunteers.
• Participate in staff training and development activities, one to ones and all relevant meetings.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
• Plan and organise own work with a minimum of day to day supervision.
• Undertake all other reasonable duties.
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The Kingsland Hub site has one level and is accessible to wheelchair users.
Main Conditions of Service
This is a part time position. The post is for 22.5 hours per week. It is expected that the hours will be delivered on 3 full days (to be agreed) each week but alternative arrangements, ie 4.5 hours per day for 5 days, may be acceptable. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.
Annual leave entitlement is 26 days per year plus normal bank holidays pro rata. This will rise after each completed year of service to a maximum of 30 days – pro rata.
Salaries and expenses are based on PBHA’s salary scales and are revised each year. The salary for this post will be in the range of £35,692 pro rata per annum and the starting salary is £35,692 (£21,415 for 22.5 hours per week).
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months). The notice period for this role is four weeks.
PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an antiracist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• Experience of developing and maintaining efficient business administration processes.
• Experience of administering and maintaining records with regard to confidentiality
• Experience of using Microsoft Office packages and computerised HR databases to manipulate the data to generate for reports
The competencies required for the post are the ability to:
• Able to multitask and prioritise
• Able to take and model taking responsibility
• Able to take decisions
• Excellent people management skills
• Able to work closely and effectively across departments
• Able to promote Equality and Diversity, and PBHA’s values
• Able to liaise with a range of people across cross cutting areas such as Health and Safety
• Able to lead on document control
It is desirable that the candidate will have:
• Experience of recruiting volunteers
• Experience of coaching and developing volunteers or people returning to the workforce
• Experience of undertaking safeguarding DBS checks for employees and volunteers
• Experience of an HR system would be an advantage
• Experience of maintaining confidential employee records
• Experience of tendering for office equipment and supplies
The successful candidate will need to be committed to:
• Investing in volunteers’ skills, development and wellbeing
• Ensuring Value for Money in all purchasing and procurement
• Maintaining and developing PBHA as a best practice employer
• Championing PBHA’s Equality and Diversity policy
• PBHA’s values and culture of empowerment and respect
• PBHA’s Equality, Diversity and Inclusion policy
• Co-operative team working.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
Who are Habs?
We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.
Join our team and unlock your potential!
Role: Fundraising Database Manager
Location: The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work
This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.
Overview
The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations
You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.
You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.
Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.
Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Haberdashers’ Girls’ School and Haberdashers’ Boys’ School have ambitious plans to build dynamic relationships with their alumni, parents and friends
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy.
You will need to:
- Prepare and present cases to the appropriate statutory bodies
- Negotiate with third parties in writing and on the telephone
- Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
- Be numerate and able to analyse data and draw conclusions
- Have good communication and IT skills
Role purpose
To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.
About Us
Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.
Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.
We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.
We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.