Cord is an international charity based in the UK that has been working for over 50 years to build and transform relationships across a range of contexts in South-East Asia and Africa.
Cord’s vision is of a world where people can live in the fullness of peace; having the freedom to flourish and live free from fear. We work with people in highly sensitive and oppressive contexts to transform dysfunctional relationships between civil society and powerholders into those that create peaceful & inclusive societies.
Cord currently operates with a team of 32 staff across five countries. There is a small team in the UK of mostly home workers and there is an admin office in Coventry where essential functions are performed. Meet–ups between UK team members take place in and around the Coventry office. This role will provide logistical support for team meet-ups in the UK and will manage the admin office. In addition the Administrator will provide general operational support to the Leadership Team.
Cord has a loyal and committed UK supporter base consisting of individuals, churches and other groups. A key part of this role is to process donations from supporters and update the donor database. Keeping accurate records of donations helps Cord’s fundraising team to deliver excellent supporter care.
This role would suit someone who is proactive and can anticipate the needs of others, someone who is well organised, can maintain accurate records and follow processes in an organised and timely way.
Job Purpose:
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To process donations from supporters, issue thank you letters and maintain accurate records on the donor database
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To manage the admin office as a hub that serves the UK team well
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To provide general operational support to the Leadership Team in the areas of finance, human resources, IT, and internal communications
Areas of Responsibility:
Donation processing and record keeping:
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To take donations from supporters arriving by post or electronically including processing credit card donations, e-shop and receiving cash
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To record and process standing orders/direct debits received by Cord
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To input entries on the fundraising database including to input donor income and keep donor records up to date
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To maintain gift aid records and support the preparation of gift aid claims
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To follow income processes and coordinate closely with the Finance Officer
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To write thank you letters to donors
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To support the fundraising team with fundraising activities as needed
Office management of the Coventry admin office:
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To ensure the admin office is kept in good order
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To provide a phone reception service
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To manage the office mail and couriers
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To monitor organisation email boxes
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To manage stationery supplies for the admin office
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To manage office filing systems to ensure records are kept in good order and kept to a minimum
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To coordinate with office suppliers and contractors such as cleaning contractor, building agent, photocopier provider, among others.
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Maintain keyholder register and distribution/collection of keys
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To fulfil Health and Safety requirements in the admin office undertaking necessary assessments and maintain records (e.g. risk assessments, visitor log, H&S log, site inductions)
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To induct staff on Health and Safety in the office, when home working and working elsewhere and ensure all staff members understand their health & safety responsibilities, including workstation assessments
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To be a UK Office fire warden and first aider
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To provide logistical support for UK team meet-ups and events
General operational support to the Leadership Team:
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To carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory, to review authorised expenses and process payments as requested
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To provide human resource support such as with recruitment processes, DBS applications, reference checks
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To keep organisation records and shared resources up to date (e.g. password lists, address/contact lists, schedules)
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To support with management of IT including with SharePoint maintenance and access, email set up, and hardware/software distribution
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To support the Leadership Team to carry out day to day tasks as required
Closing date: Saturday 20th February 2021, at 23.59 GMT
Applications will be reviewed on an ongoing basis and interviews will be organised according to availability. As such, the application window may close prior to the date above if a suitable candidate is appointed.
Cord is an equal opportunities employer
Cord’s Vision is of a world where all people live in the fullness of peace; having the freedom to flourish and live free from fear. ... Read more
The client requests no contact from agencies or media sales.
Cord is an international charity based in the UK that has been working for over 50 years to build and transform relationships across a range of contexts in South-East Asia and Africa.
Cord’s vision, mission and values are inspired by the Christian faith and we employ and work with people of all faiths and none. Cord’s vision is of a world where people can live in the fullness of peace; having the freedom to flourish and live free from fear. We work with people in highly sensitive and oppressive contexts to transform dysfunctional relationships between civil society and powerholders into those that create peaceful & inclusive societies.
Cord has an ambitious objective to grow private fundraising income from £250,000 to £350,000 over the next three years to enable the implementation of our strategy entitled ‘Promoting the Power of Peaceful Relationships’.
Cord has a loyal and committed UK supporter base consisting of individuals, churches and other groups with around 450 regular givers. The Fundraising Officer is responsible for supporting the Fundraising Manager to implement the private fundraising & communications strategy. The focus of the role is on building good relationships with Cord supporters, producing engaging communications and facilitating volunteers to contribute to Cord.
The role would suit someone who is an excellent communicator, has a positive ‘can do’ approach, can work both collaboratively and independently, has experience of running fundraising campaigns, is enthusiastic about engaging others to support Cord’s work as supporters or volunteers, who is confident using social media and inputting to produce communication materials.
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To contribute to the achievement of Cord’s private fundraising strategy plan through the delivery of fundraising and supporter engagement activities including mailings, supporter news, and events
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To update Cord’s digital platforms and support the production of communications to engage people about Cord’s work
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To manage and develop the use of the donor database to enable effective extraction and segregation of data
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To supervise volunteers and support with volunteer coordination to expand opportunities for supporters to raise funds for Cord and contribute their time usefully to the organisation Scope and Limits of Authority
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Supervision of fundraising and/or office volunteers
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There is no budget responsibility for this post.
Areas of Responsibility
Fundraising & supporter care activities:
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To support the Fundraising Manager to implement Cord’s private fundraising work plan.
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To attend and speak at fundraising events and networks to build engagement from UK supporters as directed
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To engage Cord supporters providing excellent supporter care
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To support the coordination of fundraising appeals, campaigns and events
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To lead on the physical and electronic distribution of Cord’s appeals, magazine and supporter communications
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To support the Fundraising Manager to plan and coordinate a community volunteer programme
Social media, website & communications:
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Generate content and update Cord’s website and social media platforms – supporting on producing content for UK target audiences
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To maintain the photo library and coordinate the selection of visuals for Cord’s communications and publications
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To guide colleagues on collection and collation of photo content and on brand use
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To support Cord offices to have visually engaging with content about Cord’s activities
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To develop and maintain communication and branding resources
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To support the production of fundraising materials for newsletters, direct mailings, appeals, legacy campaigns, and events
Fundraising database:
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To lead on the use of the fundraising database designing and running reports to provide key information
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To manage the mailing and distribution process of the Cord newsletter and supporter mailings. This will include running queries on the database, mail merging data, printing letters and arranging the mail sort & collection.
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To build and review fundraising reports to enable effective targeting
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To ensure that the databases in up t- date, accurate and GDPR compliance and to support the improvement of data quality
Volunteer Coordination
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Support the Fundraising Manager to plan and coordinate a community volunteer programme
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Supervise Fundraising and Office Volunteers
General:
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To support the Fundraising Manager to carry out day to day tasks as required
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To deliver other tasks required by the Leadership Team
Cord’s Vision is of a world where all people live in the fullness of peace; having the freedom to flourish and live free from fear. ... Read more
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for an Apprenticeship Administrator to join our friendly Birmingham based team.
The role of an Apprenticeship Administrator plays an important part in providing efficient and effective administrative support for all learners and apprenticeship training activity for CIPFA’s level 7 professional accountancy qualification and our delivery of AAT at levels 3 and 4.
Apprenticeship Administrator Responsibilities:
- Managing the administrative arrangements relating to apprenticeship documentation, ensuring compliance with policies and regulations.
- Responding to learner enquiries/problems, offering information, advice and guidance on a timely basis and to satisfactory resolution in line with the apprenticeship framework. Follow up on enquiries from prospective and current learners and employers.
- Liaising with CIPFA’s delivery partners to ensure apprenticeship data is complete and validated.
- Using DAS and other government systems to manage data entry initiating apprentice starters and managing ongoing learning administration with careful attention to data protection requirements.
Apprenticeship Administrator Requirements:
You need the ability to interact well with people at all levels within the organisation and be proficient in the use of MS, Word, Excel, PowerPoint and Email.
Knowledge of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements would be a distinct advantage.
About CIPFA:
The Chartered Institute of Public Finance and Accountancy (CIPFA) is a UK-based international accountancy membership and standard-setting body. We are the only such body globally dedicated to public financial management.
CIPFA believes that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.
Our educational and advisory services support our members, students and other public finance professionals throughout their careers – helping them add value to their teams and the organisations for which they work.
Through our work, we help ensure public money is raised and spent with the highest degree of openness.
We are committed to making a real difference to the world we live in.
Location: We are currently working from home. In normal circumstances the role is based from our Birmingham office.
Contract type: Permanent, 36 hour working week (normally between the hours of 9.00 am to 5.00 pm)
Salary: £20,000
Benefits: 25 days annual leave. Up to 10% employer's pension contribution. Season ticket loans. Employee Assistance Helpline. Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.
Closing date for applications: 5th February, 2021
You may have experience of the following: Apprenticeship Administrator, Learning & Development Administrator, Training Administrator, etc.
Ref: 96607
In the UK, currently there are around 950,000 young people aged 16-24 who are not in education, employment or training (NEETs). The Trust works with around 55,000 young people across the UK. We support young people through teams of staff, volunteers and delivery partners in three English regions and offices in Scotland, Wales and Northern Ireland. Each of the regions and countries has a Director and in the countries they are supported by Country Advisory Councils, which are made up of non-executive volunteers.
This role is responsible for ensuring we maximise our income in compliance with our funding agreements and alerting in a timely manner any issues preventing us from doing so. It is part of the Contract Management Team, which is responsible for maximising our income by working effectively across operations, finance and fundraising in a proactive manner to maximise income, ensure compliance and raise awareness of our performance.
Homebased during Covid restrictions and then this role will be based in our Birmingham centre.
This role is part-funded by European Social Funding
Perks for working at The Trust:
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
- Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
- Interest-free season ticket loans
- Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- In-house learning platform!Develop your skills for your career and your role
- The Trust will contribute 5%of your salary to the Trust Pension Scheme
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- Generous life assurance cover (4 x annual salary)
Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Youth charity The Prince’s Trust helps disadvantaged young people to get their lives on track. It supports 11 to 30 year-olds who are une... Read more
The client requests no contact from agencies or media sales.
This exciting new role, funded by the National Lottery, will be provide key services to the team, ensuring that the business of ASIRT runs smoothly, an in compliance with regulations.As well as being responsible for financial reporting, you will provide administrative support to the legal work of the team, and work to help develop the systems and process of the organisation.
You will be at the centre of the team as we move into our new strategic plan, at a time of change within the organisation and within the sector. This is an exciting opportunity for someone looking for a career in immigration law within the charity sector. There will be opportunities for development and training for the right candidate.
Specific duties
Administrative responsibilities
- Maintain office administrative systems including filing & electronic records and support the Director to ensure our work is compliant with GDPR, our policies and procedures and the requirements of the Office of the Immigration Services Commissioner (OISC)
- To provide receptionist duties to the team
- Board support responsibilities
- Support the Director and Board in developing and maintaining the charity’s HR, financial and other policies, procedures, and processes, and carrying out regular reviews alongside the Director in light of business needs and external requirements
- Support the Director with the coordination of Board of Trustees’ meetings, ensure meetings are diarised, the agenda and papers are compiled and distributed in a timely manner and in an appropriate format, and minutes are taken, checked and distributed
Financial responsibilities
- Support the Director in financial matters, such as coding income and expenditure, checking bank statements, liaising with external bookkeeper to ensure payroll is completed accurately, management accounts are received, and so on
- Maintain petty cash processes, including monthly reconciliation
- Team Support responsibilities
- Check and input data within our information management systems (Advice Pro), run reports from the system and record any other activity on other relevant documents and forms
- Place stationery orders and ensure team members have what they need to do their jobs
- Produce client care letters and case closure letters, maintain electronic and paper filing systems
HR responsibilities
- Support recruitment, selection and induction processes, providing administrative support, and guidance and advice to all staff involved to ensure all policies and procedures are adhered to
- Undertake initial training in policies, procedures, and processes, as well as setting up computer and database login, for volunteers, individuals on placement and new employees.
- Support the development of policies and procedures and ensure that all are kept in line with current legislation
Other responsibilities
- Contribute to the development of the website and other social media
- Participate in and contribute to own appraisal and supervision process, and continuing professional development
- Other tasks as may be deemed appropriate or necessary to the smooth functioning of the office
- Be aware of and adhere to the organisation’s policies and procedures, including the organisation’s equal opportunities policies and with due regard for health and safety
- Travel as appropriate to deliver the role
- Work flexibly and be available for occasional out-of-hours, including evenings and weekends
Person Specification
E = essential
D= desirable
Candidates will only be considered for interview if they meet the essential criteria.
Experience
- A demonstrable commitment to the field of migrants’ rights (through work, volunteering or study) (E)
- At least 2 years’ experience working in a small busy team, preferably in an advice or charity setting (E)
- Experience in financial procedures including (but not limited to): petty cash handling, banking, managing invoice flows and coding and attributing income and expenses, (D)
- Experience of working with a diverse and vulnerable client group (D)
- Experience of organising and minuting meetings (D)
- Experience of working within a quality-regulated environment, e.g. OISC, Lexcel, AdviceUK or other (D)
Skills/knowledge
- Ability to work with a wide range of individuals, groups, and external agencies(E)
- Excellent written and verbal English skills (E)
- Strong computer skills, including speed and accuracy, and a good understanding of spreadsheets, ideally Office 365 cloud based and AdvicePro (E)
- Understanding of typical office equipment, such as photocopying, scanning, printing (E)
- Ability to work to deadlines, manage and prioritise your work effectively (E)
- Some knowledge of HR policies and processes and of GDPR (D)
Personal qualities
- Well organised, able to undertake multiple tasks, work under pressure, meet competing demands, take good decisions and stay focused
- Pay close attention to detail, able to understand different project requirements and monitor against them, including identify errors and omissions against requirements and then ensuring compliance
- Able to work without close supervision and as part of a team, flexible and adaptable
- Excellent communication skills, including the ability to listen, discuss and influence with openness and integrity.
Other requirements
- Our work sometimes requires a degree of flexibility and so the post holder will occasionally be expected to work out of normal office hours, including some evenings and weekends.
- Language skills in the communities we work with would be advantageous
APPLICATIONS ARE ENCOURAGED FROM PEOPLE WITH LIVED EXPERIENCE OF MIGRATION.
How to apply
Closing date for applications: midnight on 31/1/2020
Interviews will take place week beginning 8/2/2020
Note that at this time our intention is to conduct interviews via a Zoom or similar conference call. Full instructions will be supplied in advance - https://zoom.us/download
Please send a recent CV and a letter of application, expressly addressing the points on the person specification through the Charity Job applciation process.