We are a charity supporting people, over 18 who live in Hertfordshire, who have been affected by a traumatic brain injury. This includes those with the brain injury and also their close family and the carer now looking after their loved ones. This is vital work but as a charity we need to maintain professional financial systems to ensure we can continue to operate effectively and make every pound we have work for the betterment of those we try to care for and support. The finance officer role is a vital cog in making sure everything works really well. Please refer to the Job description attached for full list of roles and duties. Contract is part time for 10 hours a week over 2 days a week

Position: Business Systems Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (with occasional requirement to visit our London office)
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G, Level 2
Department: Information Systems and Governance

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Business Systems Manager sits within our new Information Systems and Governance team. This team works with colleagues from across the organisation to manage our key Business Systems.

The role is responsible for the delivery and support of our key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including Sharepoint, Teams, ZenDesk etc.

We are looking for candidates with strong experience of:

• managing and administering Dynamics GP
• managing HR systems
• implementing new accounting and HR systems
• implementing new system processes

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021

We are committed to promoting equality and diversity. 

No agencies please.

In the UK, currently there are around 950,000 young people aged 16-24 who are not in education, employment or training (NEETs). The Trust works with around 55,000 young people across the UK. We support young people through teams of staff, volunteers and delivery partners in three English regions and offices in Scotland, Wales and Northern Ireland. Each of the regions and countries has a Director and in the countries they are supported by Country Advisory Councils, which are made up of non-executive volunteers.

This role is responsible for ensuring we maximise our income in compliance with our funding agreements and alerting in a timely manner any issues preventing us from doing so. It is part of the Contract Management Team, which is responsible for maximising our income by working effectively across operations, finance and fundraising in a proactive manner to maximise income, ensure compliance and raise awareness of our performance. 

Homebased during Covid restrictions and then this role will be based in our Birmingham centre.

This role is part-funded by European Social Funding

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform!Develop your skills for your career and your role
• The Trust will contribute 5%of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

Elim International Centre is currently recruiting for an experienced Adminsitration Assistant to provide administrative support to the Director of Ministry. Your role is integral to ensure that the objectives of the Director of Ministry are met.

You will need to deliver an effective and competent level of administrative /secretarial support including the administration of meetings, accurate record keeping and diary management as well as acting as the first point of contact for the DoM. You will need to be able to work effectively and unsupervised in the absence of DoM and you are expected to work collaboratively with the organisation’s Pa’s.

You must have a demonstrable working knowledge of MS Word, Excel, PowerPoint, Publisher and Outlook and possess excellent communication skills both written and spoken.

Duties and Responsibilities

• Acting as first point of contact for the DoM, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
• Managing an electronic diary, including arranging and changing appointments, prioritising these as appropriate.
• Sorting and prioritising incoming mail / e-mail, distributing and corresponding where appropriate, on behalf of the DoM.
• Answering telephone calls, taking messages and passing on accurate information etc. to the relevant departments/person.
• Dealing with the DoM’s visitors to Elim International Centre, organising hospitality and signposting where required.
• Photocopying and word processing documents, letters, emails, minutes, action logs and reports when required.
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely in line with GDPR regulations and is accessible to other members of the team as appropriate.
• Being able to work on your own initiative and unsupervised, within defined policies and procedures and to set timescales.
• Having a flexible/adaptable approach to work in order to meet various deadlines.
• Being responsible for organising meetings and events for the department and carrying out the relevant administrative work as required (such as preparing agendas and completing minutes).
• Proof-reading, word-processing, compiling and preparing minutes, reports and presentations.
• Inputting into, monitoring and printing reports from computerised systems.
• Collating and filing expenses.
• Booking and arranging travel, transport and accommodation when and where directed
• Carrying out other appropriate delegated duties as required.

A mixture of homeworking and office working is available for this role and will be discussed with the succesfull candidate. The office working would depend on the restrictions at that time in regards to Covid-19. 

Digital Culture Assistant

(Time to Shine Leadership Programme)

Fixed Term 12-Month Contract

Full Time - 5 days a week

£19,747 p/a

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

We are looking for a Digital Culture Assistant to help us deliver an eclectic, community focused programme for 2021 and beyond. The ideal candidate will have an interest in learning and adapting to the ever-changing digital tools used to deliver culture, education & heritage to our community.

You will work within a small, experienced team who have previously delivered large scale events and fundraisers featuring celebrities & musicians like Ed Sheeran, Niall Horan & Dermot O’Leary.

Since March 2020, the majority of our culture, education & heritage has taken place online. The post-holder will be expected to combine working from home with working on-site when government guidelines allow in the future.

The role is funded by the Rank Foundation’s Time to Shine leadership programme which was established to enable individuals with the right skills mix, talent and work ethic, the opportunity to experience a 12-month paid leadership and development placement in a charity. Candidates must be unemployed or underemployed (not having enough paid work or not doing work that makes full use of their skills and abilities).

The deadline for applications is 9am Monday 25th January 2021.

Staff Benefits:

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Mindfulness App membership
• Access to an Employee Assistance Programme with Health Assured
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

Carers Support Merton (CSM)

Executive Assistant

Salary: £28137.20 per annum pro rata

Carers Support Merton (CSM) is a well-established and respected charity in the London Borough of Merton with an ambitious development programme of work to support promote and improve the quality of life of unpaid carers from the age of five.

We are seeking a highly organised Executive Assistant to provide administrative support to the Chief Executive to ensure the smooth running of the charity.  To be successful in this role you will be highly literate/numerate and have excellent digital skills.  You will have a strong desire to help drive the organisation forwards in improving efficiency and be able to manage a diverse workload and competing set of priorities.  Working in a small organisation you will need to have a ‘can do’ attitude and be able to communicate effectively both orally and in writing.

We are able to offer the opportunity to join a friendly team and the benefits of flexible working.

Carers Support Merton, as an employer, is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This includes a commitment to robust recruitment, selection and induction procedures.

The successful candidate will be subject to a basic DBS check

CSM Vision:

We want unpaid Carers of all ages to have real choices to improve their quality of life and to receive the respect, support and recognition that they deserve. 

Holiday Entitlement: 25 days + Bank Holiday per annum pro rata

Hours of Work: 21 hours per week (open to 3 full days or 4/5 shorter days)

Accountable to: Chief Executive Officer

Location: We are currently working from home due to COVID-19 restrictions but in future the role will be based at our offices in Mitcham, but with the opportunity for some continued homeworking.

This is an exciting opportunity to help drive the growth of the co-operative and voluntary sector and put your skills to good use in truly meaningful, interesting and rewarding work. We will not consider your application unless you send a cover letter explaining why you might want to work for us rather than any other accountancy practice.

Detail

In 2017, Third Sector Accountancy formed to change the world of accountancy for co-operatives, charities and social enterprises, providing friendly and expert help and advice to other organisations striving for positive social change. 

Committed to team development, all of our colleagues are either training for formal ICAEW ACA qualification or continuing their professional development within the firm.

Our rapidly growing client base value our understanding of the sector and our commitment to providing services that support their needs, and they appreciate that we share their desire to make the world a better place. Our clients are extremely diverse in activity, ranging from micro-enterprises to multi-million turnover co-operatives and charities.

We are looking for a new colleague, qualified (ACA/ACCA/AAT) or unqualified, who is keen to work with a variety of amazing clients. If you are unqualified (ICAEW or ACCA) then you will need to take on the challenge of training for the ICAEW ACA qualification to complement our team and support our growth. Are you an ethically and socially motivated individual with financial experience and commitment to personal development? If you are excited by the idea of joining us and engaging with our clients and are able to rise to the challenges and rewards of working in a non-hierarchical team, please send your CV and a letter saying why you want to work for us.

A leading health focused membership charity is seeking a Financial Accountant on an urgent basis for a 3 month fixed term contract role.

Candidates must be available to interview and start the role within 1-2 weeks.

This is a salaried role (not a day rate) and is paying between £38-42k per annum.

There is a chance the role may develop into something more permanent but this cannot be guaranteed.

The role involves:

-Process & Treasury Management (income & expenditure, month-end journals, management accounting journals, balance sheet reconciliations)

-Internal Systems & Controls (updating Proactis & Sage, chart of accounts)

-Payroll, Pensions & Tax Compliance (dealing with HMRC, VAT calculations & compliance, running internal payroll via iTrent software for 150 employees, processing pensions and benefits calculations)

-Create and update internal process documentation

-Assist with statutory accounts for main charity and 2 other entities

Candidate requirements:

-Payroll experience is essential. The role will involve taking the lead role in processing the internal payroll for around 150 staff. Use of iTrent payroll software is desirable but not essential.

-Part or fully-qualified ACCA, CIMA or ACA

-Experience in a similar financial accounting role covering month-end journals, balance sheet reconciliations and banking/treasury management

-Strong experience with tax and VAT

-Experience with calculating and processing pensions

-Charity experience is desirable but not essential

Initial closing date: Tuesday 12th January

Please send your CV for immediate consideration.

Our partner has played a key role in supporting the most vulnerable people during the COVID-19 crisis in the UK. As a result of an increase in the demand for the crucial services they provide, they have grown rapidly. They have received a large number of new funds; additionally, they have incurred a large amount of unusual expenditure for pandemic-specific projects, some funded by restricted funds and some not. With this, they require additional support around income recognition and accounting for restricted funds; they are seeking an experience financial accountant to support them in getting ready for the year-end and audit.

Responsibilities

• Review restricted funding received to determine the correct income recognition and allocation of costs, to ensure that the restricted reserves position for the year is materially correct in the accounts and individual donor/grant reporting is correct.
• Undertake monthly review of control accounts to help ensure integrity of the general ledger.
• Support with VAT returns.
• Support Head of Finance with the preparation of statutory accounts and with the statutory audit.
• Review fixed asset register and ensure correct capitalisation of new assets purchased during the year, and that depreciation rate is in line with policy
• Support on generation of some monthly reporting for budget holders, management accounts.
• Support Head of Finance with other ad hoc tasks that may be required.

Requirements

• A qualified accountant with experience in fund accounting, income recognition and VAT requirements in charities. 
• Experience of looking after a general ledger, performing balance sheet reconciliations, reviewing control accounts, preparing statutory accounts (charity SORP), and preparing for an external audit.  Experience of grants management and charity finance is desirable.
• Good systems experience, intermediate/advanced knowledge of Excel.
• Excellent written and verbal communication skills, specifically  experience of preparing and presenting reports to a wide range of audience and stakeholders.
• Experience of working in a growing, changing organisation.

They are seeking someone to start within 2-3 weeks, so we can only consider applications from those immediately available to start a new role. Whilst this role is home-based, it is for a UK-based charity, and therefore we can only consider applicants with the right to work in the UK. 

This exciting new role, funded by the National Lottery, will be provide key services to the team, ensuring that the business of ASIRT runs smoothly, an in compliance with regulations.As well as being responsible for financial reporting, you will provide administrative support to the legal work of the team, and work to help develop the systems and process of the organisation.

You will be at the centre of the team as we move into our new strategic plan, at a time of change within the organisation and within the sector. This is an exciting opportunity for someone looking for a career in immigration law within the charity sector. There will be opportunities for development and training for the right candidate.

Specific duties

Administrative responsibilities

• Maintain office administrative systems including filing & electronic records and support the Director to ensure our work is compliant with GDPR, our policies and procedures and the requirements of the Office of the Immigration Services Commissioner (OISC)
• To provide receptionist duties to the team
• Board support responsibilities
• Support the Director and Board in developing and maintaining the charity’s HR, financial and other policies, procedures, and processes, and carrying out regular reviews alongside the Director in light of business needs and external requirements
• Support the Director with the coordination of Board of Trustees’ meetings, ensure meetings are diarised, the agenda and papers are compiled and distributed in a timely manner and in an appropriate format, and minutes are taken, checked and distributed

Financial responsibilities

• Support the Director in financial matters, such as coding income and expenditure, checking bank statements, liaising with external bookkeeper to ensure payroll is completed accurately, management accounts are received, and so on
• Maintain petty cash processes, including monthly reconciliation
• Team Support responsibilities
• Check and input data within our information management systems (Advice Pro), run reports from the system and record any other activity on other relevant documents and forms
• Place stationery orders and ensure team members have what they need to do their jobs
• Produce client care letters and case closure letters, maintain electronic and paper filing systems

HR responsibilities

• Support recruitment, selection and induction processes, providing administrative support, and guidance and advice to all staff involved to ensure all policies and procedures are adhered to
• Undertake initial training in policies, procedures, and processes, as well as setting up computer and database login, for volunteers, individuals on placement and new employees.
• Support the development of policies and procedures and ensure that all are kept in line with current legislation

Other responsibilities

• Contribute to the development of the website and other social media
• Participate in and contribute to own appraisal and supervision process, and continuing professional development
• Other tasks as may be deemed appropriate or necessary to the smooth functioning of the office
•  Be aware of and adhere to the organisation’s policies and procedures, including the organisation’s equal opportunities policies and with due regard for health and safety
• Travel as appropriate to deliver the role
• Work flexibly and be available for occasional out-of-hours, including evenings and weekends

Person Specification

E = essential

D= desirable

Candidates will only be considered for interview if they meet the essential criteria.

Experience

• A demonstrable commitment to the field of migrants’ rights (through work, volunteering or study) (E)
• At least 2 years’ experience working in a small busy team, preferably in an advice or charity setting (E)
• Experience in financial procedures including (but not limited to):  petty cash handling, banking, managing invoice flows and coding and attributing income and expenses, (D)
• Experience of working with a diverse and vulnerable client group (D)
• Experience of organising and minuting meetings (D)
• Experience of working within a quality-regulated environment, e.g. OISC, Lexcel, AdviceUK or other (D)

Skills/knowledge

• Ability to work with a wide range of individuals, groups, and external agencies(E)
• Excellent written and verbal English skills (E)
• Strong computer skills, including speed and accuracy, and a good understanding of spreadsheets, ideally Office 365 cloud based and AdvicePro (E)
• Understanding of typical office equipment, such as photocopying, scanning, printing (E)
• Ability to work to deadlines, manage and prioritise your work effectively (E)
• Some knowledge of HR policies and processes and of GDPR (D)

Personal qualities

• Well organised, able to undertake multiple tasks, work under pressure, meet competing demands, take good decisions and stay focused
• Pay close attention to detail, able to understand different project requirements and monitor against them, including identify errors and omissions against requirements and then ensuring compliance
• Able to work without close supervision and as part of a team, flexible and adaptable
• Excellent communication skills, including the ability to listen, discuss and influence with openness and integrity.

Other requirements

• Our work sometimes requires a degree of flexibility and so the post holder will occasionally be expected to work out of normal office hours, including some evenings and weekends.
• Language skills in the communities we work with would be advantageous

APPLICATIONS ARE ENCOURAGED FROM PEOPLE WITH LIVED EXPERIENCE OF MIGRATION.

How to apply

Closing date for applications: midnight on 24/1/2020

Interviews will take place week beginning 1/2/2020

Note that at this time our intention is to conduct interviews via a Zoom or similar conference call. Full instructions will be supplied in advance - https://zoom.us/download

Please send a recent CV and a letter of application, expressly addressing the points on the person specification through the Charity Job applciation process.

Director of Fundraising & Communications (Maternity cover)

Contract type: fixed Term (May 2021 – Feb 2022)

Location: Flexible, willingness to visit Head Office near Salisbury once a week/4 x per month (subject to Covd restrictions)

Hours: 4 days per week (negotiable), 9am – 5pm. Salary: £50,000 - £55,000 FTE per annum

Horatio’s Garden charity is looking for an experienced Fundraising leader to cover this maternity period.

We are a growing, award winning, national charity improving the lives of people with spinal injuries by creating and nurturing outstanding garden projects in NHS spinal injury centres.

The Director of Fundraising & Communications was a new role created in March 2020 and you will be responsible for delivering on the fundraising strategy that has been put in place, and amending it where required, to increase fundraising income to support the organisation’s growth plans.

The fundraising strategy covers a diverse range of income streams (corporate, 3rd party, events, legacy, trusts, individuals & regional) therefore experience across a broad range of fundraising channels is preferable. You will be responsible for managing and supporting the fundraising and communications team, which consists of four full time and two part time members of staff, all based in head office near Salisbury. Therefore, there is an expectation that you will spend 4 days per month in the office as a minimum (subject to covid restrictions)

For this exciting and challenging opportunity, you will need to have significant fundraising experience gained in a charitable environment, ideally as a Director or Head of Fundraising, whilst also having strong previous experience in leading fundraising campaigns and attracting and developing major corporate partnerships and building relationships with key donors including individuals and trusts. You will have demonstrable experience and knowledge of the latest donor development techniques and experience of working on major fundraising initiatives, as well as proven experience of delivering fundraising targets.

Essential experience:

• Director or Head of charity fundraising team

• Experience across a range of income streams

• Good understanding of financial management within a charity environment

• Track record of year on year income generation

• Successful team performance management

• Development and implementation of fundraising strategies

• Development and management of budgets and delivering targets

• Operating within an environment of growth and change

Required

• Outgoing, positive, engaging personality

• Calm under pressure

• Outstanding team management skills

• Strategic, intelligent thinker

• Confident to implement strategic change

• Highly experienced presentation skills

• Ability to hit ground running

Please apply with covering letter and two page CV to Bethan Cummings. Closing date 31st January 2021.

Are you looking to apply your skills to a passionate network committed to positive change? Are you interested in helping groups to develop and learn? Can you pull information together, work as part of a team and support volunteers? Are you comfortable working online as part of a distributed team? Are you willing to start small and help to grow the network, and the role? Are you looking for a flexible working pattern in an organisation committed to good People Care? If so, read on!

Who are we?

The Permaculture Association works to empower individuals and communities to design their homes, gardens, farms, businesses and whole lives in order to collectively generate a sustainable future. By putting ethics first and using natural systems as a model, there are simple and innovative ways to live fairly and sustainably now and in the future.

Our work is wide-ranging and varied, supporting permaculture education, research, networking and action. We are a growing charity, with 1700(+) members, and partnerships with organisations in the UK and internationally.

The Projects Network Development Officer role in a nutshell

We are seeking a projects network development officer to join our small and dedicated team. We work online using G-Suite, CiviCRM, Slack, & Zoom and other tools to enable us to collaborate and stay connected. Duties of the post will include:

• Projects network support, including hosting monthly Zoom socials for members of the Association's LAND network and wider projects
• Strategy and fundraising, including working with the network and CEO to identify and develop funding opportunities to further support this work
• Farming engagement support, including supporting members contributions to the Northern Real Farming Conference & Oxford Real Farming Conference
• Finance, admin, monitoring and evaluation, using our online co-working tools
• Communications & Events, including supporting and attending events, and providing news and updates to the Communications team and the website

Who we are looking for

As an inclusive employer and membership organisation, we want our staff team to better reflect the communities in which we live and work. Therefore we welcome applications from all sections of the community. We are committed to creating an organisation that recognises and truly values individual differences and identities.

We are a small team and we want someone who is conscientious and well organised, able to be flexible, responsive and positive, and passionate about support our practical permaculture projects network to develop and thrive.

What next?

Please read the full Job Description and Person Specification carefully, and get in touch if you have any questions or would like an informal discussion. The application form and all supporting information can be found via our website or attached here. We look forward to hearing from you.

MIF invites great artists from across the globe to create extraordinary new work for the Festival, which is staged every two years at venues and found spaces across Manchester. Our future home is The Factory, a world-class cultural space being built in the heart of the city, where we’ll present a year-round programme and artists will be able to develop work of huge ambition and scale that they might not be able to anywhere else.

To support and administrate the Company’s Governance schedule which helps deliver the strategic objectives of the organisation.

To manage and provide a comprehensive operational support service to the Executive Team.

Closing date 04 February 2021

Sanctuary Hosting is a charity working across the Thames Valley to match people who are homeless and in the asylum process, as well as people fleeing domestic abuse and human trafficking / modern day slavery by placing them in a rent-free spare room for an agreed period of time. 

Sanctuary Hosting is a registered UK charity managed by a board of trustees (the Management Committee). It was founded in 2015 by Oxford City of Sanctuary to provide one solution to the problem of homeless sanctuary seekers on our streets. The project matches destitute asylum seekers, refugees and vulnerable migrants with open-hearted volunteer hosts in the community. The service operates across the Thames Valley, mainly in Oxford, Milton Keynes, Marlow and Reading.

Sanctuary Hosting attaches great importance to ensuring volunteer support workers, volunteer hosts (henceforth referred to collectively as volunteers) and guests are properly assessed and supported and that everything is done to ensure that placements are safe and have the best possible chance of succeeding. All volunteers are interviewed and both DBS and reference checks are undertaken. Similarly, guests are interviewed and references are taken.

In the past five years we have helped 116 people from 27 countries who were homeless to find accommodation and provided over 22,000 nights of accommodation. The vast majority of the people assisted have no recourse to public funds (NRPF) and are destitute. To enable the delivery of the hosting service, Sanctuary Hosting has engaged 80 households to host and worked with over 50 support worker volunteers.

Overall Purpose of the Post

The Director has overall responsibility for the safe and effective delivery of the service. Reporting to the Management Committee they ensure that the work is carried out to meet the requirements of funders and within budget. They manage the Service Co-ordinator (Oxford & Milton Keynes area) and Project Worker (Reading & Marlow area) to ensure the effective recruitment, training, support and supervision of all Sanctuary Hosting’s volunteers. They oversee the staff and volunteer team in their processing, assessment and response to guest referrals as well as the coordination, facilitation and support of hosting placements.

Main Duties and Responsibilities

Management of the charity

Work with the Management Committee to develop and implement operational plans, policies and procedures to ensure the scheme functions effectively and safely.

Work with the Fundraising Committee to identify funding opportunities and work with the Committee to make appropriate funding applications, respond to fundraising opportunities and build relationships with individual donors.

Ensure all monitoring and evaluation reports are delivered on time, according to the requirements of the funder.

Work with the Management Committee to extend coverage of the hosting scheme to other parts of the Thames Valley where there is unmet need.

Develop mechanisms for collecting feedback from guests and volunteers and ensure this feedback is used to develop and improve the Sanctuary Hosting scheme.

Collate and analyse information on the work of Sanctuary Hosting, producing statistical and narrative reports about the scheme’s performance for funders, regulating bodies and the Management Committee as required.

Ensure service standards, volunteer competencies and health and safety procedures are implemented and maintained across all areas of activity.

Develop volunteer recruitment policies, systems and procedures, working with the Sanctuary Hosting Management Committee.

Keep abreast of immigration and asylum policy with a view to working with the Management Committee to respond and adapt to the needs of people who are homeless with no recourse to public funds in the Thames Valley.

Management of staff and volunteers

Carry out line management of the Service Coordinator and the Project Worker, ensuring they are effectively supported, supervised and trained.

Oversee the recruitment of volunteers according to the scheme’s procedures, ensuring that they are assessed and inducted.

Oversee the recruitment, training, support and supervision of volunteers to support guests and hosts, ensuring that all volunteers have a clear understanding of their role and remit and receive appropriate support and supervision.

Oversee the group peer support for the Sanctuary Hosting community (guests, hosts staff and support workers) providing opportunities for all to share their experiences and learning.

Develop guidance, tools and training resources and deliver training to enable volunteers to carry out their roles safely and competently.

Ensure that volunteers are fully aware of and trained in appropriate health and safety procedures and risk assessments.

Develop signposting and referral resources to ensure guests with additional needs can be supported appropriately.

Support staff and volunteers to resolve complex issues that might arise within the Sanctuary Hosting community.

Referral and caseload management

Oversee all referrals to the hosting scheme to ensure they are assessed and responded to in a timely and professional manner.

Work with the Welfare Committee to manage guest placements and financial support, ensuring that any difficulties are resolved in an appropriate and timely manner.

Promotion, communications and developing partnerships

Be responsible for the Sanctuary Hosting monthly newsletter and for regular activity to promote the service on social media, aiming to recruit more hosts, volunteers and donors.

Proactively promote and publicise the Sanctuary Hosting scheme through attending relevant forums, meetings and events and giving presentations about the scheme.

Work collaboratively with members of the Management Committee and actively seek opportunities for collaborative and joint working relationships externally, which will enable the scheme to better meet the needs of its service users

Work productively and appropriately with existing partners including Citizens Advice Reading and the British Red Cross.

Build and maintain relationships with statutory, voluntary, community and faith organisations working with refugees, asylum seekers and vulnerable migrants in the Thames Valley Area and nationally as necessary.

Administration

Develop appropriate GDPR compliant systems to record personal details, availability and whereabouts of the Sanctuary Hosting community and ensure these are maintained by the staff team.

Develop effective systems for tracking actions carried out on behalf of individuals referred to the scheme and ensure these are maintained by the staff team.

Oversee timely and professional processing and response to enquiries.

General

Implement and adhere to Sanctuary Hosting’s policies and procedures, including Health and Safety and Equal Opportunities.

Make known to the Management Committee any circumstances, errors or omissions that may have a detrimental effect on scheme and its stakeholders.

Work with the Sanctuary Hosting Chair and Treasurer to assist with developing, implementing and managing operating plans and budget.

Work flexibly in accordance with the needs of Sanctuary Hosting, including undertaking out of hours and weekend work as required.

Commit to on-going professional development by participating in regular clinical and management supervision, relevant external meetings, forums and available training.

Person specification

Job Title: Director

Experience

• Experience of developing and delivering high quality, confidential, user-centred services for vulnerable people** E
• Experience of providing support services to refugees, asylum seekers and/or vulnerable migrants** E
• Experience of recruiting, supporting, managing and supervising volunteers and staff** E
• Experience of fundraising and reporting on existing grants. **E
• Experience of developing and maintaining effective working relationships with external stakeholders**E
• Experience of developing, monitoring and evaluating services or projects in response to service user needs** D
• Experience of supervision of staff and volunteers in challenging, frontline services ** D
• Experience of delivering participatory training **D

​Knowledge/ Technical Skills

• Working knowledge of issues affecting refugees, asylum seekers and vulnerable migrants**E
• Working knowledge and understanding of legal provisions and good practice in relation to vulnerable people**E
• Knowledge of statutory and voluntary services that provide support to refugees, asylum seekers and vulnerable migrants**E
• Understanding of how to develop and implement operating plans, policies and procedures**D
• Knowledge of health and safety good practice in a service delivery environment**D
• Understanding of how to collate and interpret service delivery information including statistics and user feedback**E
• Competent user of email, Word, Excel, databases, internet and social media**E
• Understanding of how to manage and monitor budgets**E
• Excellent interpersonal skills including conflict resolution and consultation skills**E
• Ability to communicate with people of diverse cultures and empower people by identifying and working with their strengths**E

Competencies

• Ability to write clearly and accurately and give verbal presentations**E
• Ability to work flexibly as part of a team**E
• Ability to motivate, develop and supervise others**E
• Ability to manage own time and workload and prioritise a range of competing tasks within the working hours allocated **E
• Ability to monitor and improve service quality through active consultation** E​

Behaviours

• Able to ensure equal opportunities and anti-discriminatory practices and promote diversity**E
• Able to recognise and value the contribution of others**E
• Able to take responsibility for own actions and to undertake reflective learning**E
• Able to uphold confidentiality in all aspects of the work with service users, volunteers and colleagues**E
• Able to maintain boundaries in a demanding, frontline context**E

Special Circumstances

• Able to work flexible hours, including some evenings and weekends as required**E
• Able and willing to travel in Oxford and the surrounding Thames Valley area on a regular basis as necessary**E
• Current driving licence valid for use in the UK and access to own vehicle**D

E = Essential criteria

D = Desirable criteria