Finance Systems Assistant Jobs

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

St Paul’s Cathedral School are pleased to be exclusively partnering with Robertson Bell in search of a new Financial Controller to join their team on a permanent basis. St Paul’s Cathedral School is an independent, co-educational boarding and day school for boys and girls aged 5 to 13 (Reception to Year 8). 

The Financial Controller will report into the Bursar and be responsible for for the whole of the School’s day-to-day accounting function to ensure effective procedures and robust controls are in place for all aspects of the function.

The organisation:

Situated in the heart of the City of London, at the East side of the Cathdral, the School enjoys state-of-the-art facilities for academic work, music, performing arts and sport in a single-site campus. With around 275 pupils (with up to 36 Cathedral Choristers who are boarding pupils), the School is small enough to ensure that each pupil receives individual attention, yet large enough to offer an array of academic and extra-curricular opportunities that a Prep school could deliver. There are 84 members of staff, comprising teachers, teaching assistants, music instructors and a support team. 

The role:

• Assist the Bursar to seek commercial income opportunities and monitor and advise on school investments through liaison with external investment managers.
• Deputise for the Bursar in all finance matters and at governor committees, or at SLT meetings when requested by the Head. 
• Support the Bursar’s financial and audit responsibility.
• Check Income & Expenditure (I&E) variances and explain and compare findings to previous year, to budgets and to forecasts.
• Prepare weekly cashflow forecast and monthly management accounts.
• Compile and analyse the annual school budget, setting and monitoring. 
• Prepare initial input data for new arrivals, departing staff, music teachers and additional overtime payments. 
• Modernise the finance IT package and update the finance manual.
• Oversee and administer school fee collection, process supplier payments and invoices.
• Prepare and present the annual accounts for the annual statutory audit and liaise with the auditors and implement audit findings. 

The successful candidate will be:

• A fully qualified Accountant (ACA, ACCA, or CIMA) or at Finalist level.
• Experienced in budgeting, forecasting and producing management accounts.
• A fantastic communicator.
• Experienced in developing and implementing financial systems and internal controls.
• Confident assisting with annual audits and in the preparing of annual accounts.

This position will be based officially at the head office in central London next to St Pauls Cathedral and will require the postholder to work from the office with occasional hybrid working. The closing date for applications is 23rd April, with interviews taking place the week commencing 29th April.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

About the role

Central England Law Centre operates busy offices in Coventry and Birmingham from which we provide support to clients seeking support for legal issues ranging from immigration and housing through to employment and health and social care.

This fixed-term role is a pivotal one in supporting our existing billing team, solicitors and caseworkers in the timely and accurate submission of closed client files to the Legal Aid Agency.

 
The successful candidate will be a natural problem solver, willing and able to work on their own initiative as they collate all the information required to successfully gain financial reimbursement from the Legal Aid Agency. Consistently high levels of attention to detail are a must, as is the ability to work with a wide cross-section of people across the Law Centre.

This is a great entry-level role for somebody with an interest in developing their skills as a cost draftsperson. It is important to understand that this role is an internally-facing one focused on providing a high quality of service to Law Centre staff.This role does not involve direct client contact.

The appointment of the successful candidate will be subject to satisfactory references and a basic DBS check.

Responsibilities

Working alongside the Law Centre’s Billing Process Coordinator, the successful candidate will work on a caseload of files which they will review before submitting to the Legal Aid Agency for payment. In compiling these files, they will:

• Liaise with solicitors and caseworkers across the Law Centre in order to understand the work undertaken on client files and deal with any queries
• Develop an understanding of the requirements of the Legal Aid Agency
• Correspond with the Legal Aid Agency and other parties regarding billing and finance
• Ensuring that matters are compliant on the case management system
• Submit queries to the Legal Aid Agency where required
• Maintain accurate records on Law Centre’s in-house case management system
• Complete all required forms, invoices and evidence are compiled for each closed case

Person Specification

Essential

• High level of attention to detail and accuracy
• High level of numeric ability
• Ability to research, analyse and interpret complex information
• A curious and investigative approach to work
• Excellent oral and written communication skills
• Excellent organisational skills with the ability to manage own time and prioritise workload
• Experience of using Microsoft Word, Excel and Outlook

​Desirable

• Experience of working with the public and in a busy and demanding environment
• Experience of using case management systems
• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

We invite interested candidates to download our Recruitment Pack for this role on our website.

Closing date: 12pm on the 18th April 2024.

Interviews will be held in week commencing: 22nd or 29th April 2024.

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

About You.

Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

· To be the first point of call for IT, data and facilities processes.

· To provide administrative support across the organisation.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

IT

· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.

· Keep a record of all IT equipment, key information and renewals due.

· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.

· Lead on the implementation of strategic IT goals.

· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.

Data

· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.

· Liaise with Data consultants to manage workflow of data requests.

· Present data in a useful manner for stakeholders.

· Play a key role in the organisation around GDPR and Data Protection.

· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).

Facilities

· Support with office management processes (ordering stationery and equipment).

· Support in the efficient use of premises (organise key holder rota, complete regular checklists).

· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).

Administration

· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).

· Assist with organising and monitoring staff training.

· Assist with the review and writing of policies and the staff handbook.

· Assist with process mapping across the organisation.

Other

· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.

· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

Experience

· Experience of supporting IT systems.

· Experience maintaining & improving an organisations Cyber Security position.

· Experience using data for reports and presentations.

· Experience of using a range of online platforms for managing data and information.

· Experience of using Microsoft Office, (Outlook, Word, Excel).

· Experience of office / resource management.

Skills & Attributes

· Excellent spoken and written English, with the ability to communicate to participants and external agencies.

· Excellent administrative ability, well organised and reliable.

· Excellent IT skills.

· Confident in managing and interpreting data.

· Ability to plan and manage your own workload.

· A team player with a helpful attitude and a positive disposition.

· Ability to communicate clearly and professionally to a range of stakeholders.

· Good problem-solving skills.

· Ability to work well on your own initiative and as part of a team.

· Understanding of the need to always maintain confidentiality.

· Commitment to some evening and weekend work.

· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.

What we offer as an Employer

· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).

· Flexible working to promote a good work / life balance.

· Opportunities for continued training and development.

· Competitive pension scheme.

· Annual team retreat to recharge, re-envision and build relationships across the team.

· Regular support and supervision.

Do you have experience in administration and customers service, alongside strong numerical skills?

Prospectus is delighted to be partnering with the Fundraising Regulator for the recruitment of a Business and Registration Assistant on a full-time permanent basis. The role is offered on hybrid basis with two days in the London office.

The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales, and Northern Ireland.

The Fundraising Regulator is committed to diversity, equality and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they’re able to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment.

The Business and Registration Assistant is a crucial position that works closely with the Finance team and other colleagues to onboard and renew charity registrations. The role involves processing online applications, collecting the fundraising levy, handling customer enquiries, and ensuring that charities meet registration requirements and standards. The position offers an exciting opportunity for individuals with strong processing skills and empathy to make a meaningful contribution to a dynamic service. It will involve processing new applications, managing emails, updating contact details, handling telephone queries, and issuing invoices for the annual levy collection. They will also assess financial accounts to determine appropriate registration fee levels and contribute to the continual improvement of the registration process. Other duties may be required as directed to support the team's objectives.

The successful candidate will require relevant experience in business administration and/or finance or registration teams. They will be IT literate and hold strong communication, organisation, and prioritisation skills. Experience in liaising with stakeholders and providing strong customer service is also crucial for the role. Desirable attributes include familiarity with CRM systems, registration schemes, and basic accounting knowledge. The selection process will assess these skills and experiences at different stages.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Purpose of the role:

WEA have an exciting opportunity for a Financial Accountant to join our Finance team.

You will get...
- A salary of £42,385 - £44,615
- Enhanced holiday entitlement (30 days, plus bank holidays);
- Agile working opportunities;
- Life insurance cover;
- Employee assistance programme;
- Cycle to work scheme;
- Eye care vouchers.

Reporting to the Head of Financial Accounting, the Financial Accountant will develop and support a first-class internal financial accounting function. You will be responsible for delivering high quality financial and statutory accounts, ensuring internal controls are adequate with all processes, procedures and policies followed.

Key areas of responsibility:

The Financial Accountant will be responsible for:

- Managing the Financial Transactions Team which is responsible for all financial transactions excluding payroll.
- Ensuring there are adequate controls for all transactional procedures.
- Ensuring accurate financial records are maintained.
- Producing monthly management reports for internal and external use.
- Taking a leading role in the production of the Association`s statutory accounts, the annual external audit process and timetable.
- Act as lead on the Association`s insurance.
- Managing and reporting on day-to-day cash flow

About you:

Do you have the following knowledge, skills and abilities?

- Qualified CCAB accountant.
- Experience of building high-performing finance teams.
- Highly proficient and experienced in financial accounting and reporting including external statutory reporting and audit.
- Working with external financial bodies, such as banks, HMRC, pension and insurance providers and other agencies
- Proven ability for implementing and monitoring financial controls.
- Excellent planning, organisational and time management skills.
- A passion for adult education, and making a difference!

If you have these skills, we would love to hear from you.

About WEA:

The WEA is the UK's largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

If you are interested in this role, please submit your application at your earliest convenience. We reserve the right to close the role early if we receive a large volume of applications.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

As the charity grows and develops, we are keen to strengthen our infrastructure and are now seeking an experienced Human Resources Manager to join our team.

Reporting to the Head of Operations, the Human Resources Manager will lead on and support the smooth running of the HR function and the management of effective and confidential systems and processes to deliver day to day HR services. 

They will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure and act as first point of contact for HR related queries. They will also play an integral part in supporting staff and inputting into strategies that focus on wellbeing, equality, diversity and inclusion, reward and recognition, and learning and development, and ensure employees across the organisation have the skills, resilience and resources they need to carry out their work.

The Human Resources Manager will ensure the charity remains compliant with employment law, other relevant legislation and best practice and will seeks the continuous improvement of Human Resources systems, policies and procedures.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 26 April 2024, 5 pm
Interviews will be held on Thursday 9 May 2024.

SMART is hiring! We are looking for a full time Community Navigator – supporting people with serious mental illness with a range of issues including housing, benefits, finance and social isolation.

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave, employee led HR processes and a competitive salary.

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.

Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘competencies and experience’ part of the person spec

Please note – we may interview before the closing date.

CASS+ is now seeking to appoint a new CEO who will lead on the development and delivery of the CASS+ strategy.

Our vision is for advice and support to be available in every court across the UK. As a result, the successful candidate will take us into a new period of growth.

People often arrive at court alone, feeling powerless, trapped and terrified. We are free and independent of the system. We sit down and listen. We build trust and use our knowledge and connections to find solutions to complicated situations. We guide people towards positive change and stay by their side for as long as they want us by their side.

Reducing the risk of re-offending

This is how we can reduce the risk of re-offending and improve the lives of people experiencing the Justice System.

You will be leading a dedicated, passionate and knowledgeable team of staff, placements, interns and volunteers focussed on tailored solutions for people facing many disadvantages.

Tim Auburn, Chair of the Trustees, commented:

I am pleased to announce the start of our search for the next CEO at CASS+. This is an extremely rewarding role, leading a team of people who are passionate about giving anyone going through the Justice System another chance.

I am proud to be Chair of this charity which has so much to offer the justice sector.

If you share our values and have the passion, talent and experience, we would love to hear from you.

Do you embody these values?

Humanity first

People are not numbers. We combine empathy, compassion and knowledge to guide each person towards a positive future.

Supportive

We actively listen so that each person gets tailored support at court and into life beyond.

Creative problem-solving

We use our extensive networks and experience of the Justice System to work with others to find solutions.

Helpful

We’re ready and willing to help anyone. We can stay by their side for as long as they want us.

Determined

We never give up. We advocate for people and encourage them to find their own voice.

Growing charity

CASS+ has over 18 years’ experience focussing on social inequalities. We have 11 staff at five sites in five courts, around 21 volunteers, and, each year, we serve over 800 people through the Justice System and into life beyond.

If you share our vision and values and believe in giving people a future, we would love to hear from you.

Application Instructions

To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role, for more information please refer to the supporting documents.

Circa £38,000 per annum

Fixed term for 12 months

Working from home and at 1 Westfield Avenue, London E20 1HZ

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Executive Assistant.

This role will provide support to both the Chief Financial Officer and Chief Strategic Development Officer. This includes a range of responsibilities, full administrative support, secretarial duties, and project coordination for crucial cross-organisational initiatives, ensuring seamless execution and impactful outcomes.

We are seeking a candidate with proven experience in providing high-level support, adeptly managing complex diaries, and skillfully coordinating major meetings, events, and projects. The ideal candidate will have a track record of effectively supporting multi-stakeholder programs, making decisions with agreed parameters, and demonstrating strong communication and leadership skills. Additionally, the ability to prioritise effectively in a dynamic environment and take proactive steps to address challenges is essential for success in this role.

Act now and visit the website via the apply button to apply online.

Closing date: Friday 19 April 2024, 12:00am.

Interview date: w/c 9 May 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymizes your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please visit our website via the Apply button.

Based from home in the UK with regular travel around the UK as necessary.

This role is responsible for providing high-level support, managing complex projects and engaging with a wide variety of people on behalf of the Chief Network Officer. This role acts as a key point of communication with internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Operations and Network Programmes directorates.

Role responsibilities

· Managing and supporting a regular cycle of team and project meetings and events, including preparing project plans, management reports, ensuring the completion of actions, and supporting the strategy planning cycle.

· Liaising with key external contacts (food banks, partner organisations etc) on behalf of the Chief Network Officer, including maintaining regular correspondence, managing diary requests, and organising events and business travel.

· Conserving the Chief Network Officer’s time by reading, researching and routing correspondence, drafting letters and documents, collecting and analysing information and initiating communications.

· Acting as a project manager / stakeholder on behalf of the Chief Network Officer to ensure outcomes are achieved and information is communicated.

· Creating supporting materials for presentations, talks, conferences and planning meetings, including sourcing and preparing collateral, and formatting presentation slides etc.

· Curating and updating relevant information systems on behalf of the Chief Network Officer, including HR systems, finance systems, impact / performance systems and file storage.

Person Specification

Technical skills and minimum knowledge:

· Clear understanding of the need to maintain confidentiality

· Ability to work autonomously, with excellent time management and communication skills along with excellent decision-making ability

· Excellent knowledge of MS Office applications, including Office 365 (including Sharepoint, OneDrive, Word, Excel, Outlook, and PowerPoint) and Adobe Creative Suite

· Highly numerate, with the ability to present and analyse data

· Excellent attention to detail and communication skills (both written and verbal)

· Ability to work through challenges in positive and effective ways

Behaviours and competencies:

· Ability to effectively represent the organisation and promote core brand messages

· Develop a culture of innovation, resourcefulness, and best practice to make the best use of time and skills.

· Is able to work through challenges in positive and effective ways

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

· Role models inclusive behaviours and values

Key Stakeholders

· Chief Officers

· Senior Leadership Group

· Director of Operations

· Director of Network Programmes & Innovation

· Operations Leadership Team

· EA/PA team members

· Staff, Volunteers, external partners, contacts from food banks

Do you have the skills to be an effective leader, plus a passion for the community and voluntary sector, integrity and the ability to work with a diverse range of people from all sectors?

If so High Peak Community and Voluntary Support is seeking to appoint to the following position:

Chief Executive Officer

High Peak CVS is a charitable organisation that supports community and voluntary groups across the High Peak area of Derbyshire. An exciting opportunity has now arisen and we are looking to recruit our new Chief Executive Officer.

The main purpose of the job is to ensure and deliver the co-ordinated and sustainable operation and future development of High Peak CVS as the infrastructure organisation for the voluntary and community sector in the High Peak of Derbyshire.

This is a fantastic opportunity to play a key role for an organisation who do great work.

As Chief Executive Officer you will lead the charity to ensure we deliver a high quality service to the local community, our members and partners.

You will look at developing new areas of work within the organisation’s aims and objectives as well as seeking sustainability and continuity with current projects.

 MAIN DUTIES AND RESPONSIBILITIES

• Provide effective leadership, supervision and management to the staff and volunteer team, ensuring that appropriate targets are set and delivered.
• Negotiate, prepare and develop applications and contracts to enable the development of agreed projects and work programmes.
• Explore and appraise potential new initiatives for the CVS, providing detailed recommendations to the Board of Trustees/Directors.
• In conjunction with the Board of Trustees/Directors plan, develop, implement and monitor strategies to ensure the current and future viability of the CVS.
• Maintain and develop new and existing relationships with stakeholders from all sectors, providing leadership and direction.
• Provide effective, inclusive representation of the High Peak VCS in a wide range of forums.
• Carry out work in accordance with all external regulations and CVS policies and procedures, developing new ones where necessary.
• Work in collaboration with the Board of Trustees to ensure the organisation meets its legal obligations, operates within its charitable objects and has good management of its financial and staffing resources.
• Report to the Board of Trustees on internal and external developments.
• Ensure that the organisation has the appropriate management systems and structures in place to carry out its work effectively and safely.
• Contribute to writing grant applications for future projects and core work. Undertake training and development as required.

This is not an exhaustive list of tasks.

We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.

The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans