Team: Retail
Location: Midsommer Norton (this is not a remote based role)
Work pattern: 17.5 hours per week, the team are currently working Monday to Friday, this may change in the future
Salary: Up to £11,682.10 per year
Contract: 9 month fixed term contract
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Retail Online Hub Assistant:
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process and list donations on the donated online hub operation to maximize our donated online income stream
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work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience
About the Retail team:
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we currently operate 75+ shops across the country and an online trading operation for new and donated goods
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retail and trading play a key role in growing income and introducing new audiences to Cats Protection.
What we’re looking for in our Retail Online Hub Assistant:
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experience of listing and selling items on online platforms (Professional or personal).
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good IT skills and confident using MS Office (Word, Excel, Outlook).
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ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.
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self-motivated with a flexible, positive, and resilient attitude.
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 17th April 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
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anonymised application form
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virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Bid Coordinator
Contracted Days: [5 days per week]
About Offploy:
Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.
Role Purpose
To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.
The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.
Key Responsibilities
1. Opportunity Monitoring & Market Intelligence
- Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
- Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
- Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
- Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
- Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
- Conduct early-stage opportunity research including:
- Contract history and incumbent analysis
- Buyer behaviour and award trends
- Estimated contract value benchmarking
- Local delivery landscape and competitor mapping
- Prepare opportunity summaries to inform bid/no-bid discussions
2. Pre-Bid & Qualification Support
- Support bid/no-bid qualification processes
- Draft opportunity summaries for internal review
- Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
- Coordinate clarification questions where required
3. Bid Compliance & Submission Management
- Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
- Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
- Ensure all attachments are current and correctly formatted
- Manage portal uploads and submission checks
- Conduct final compliance reviews before submission
- Maintain submission records and audit trail
4. Bid Toolkit & Content Library Management
- Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
- Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
- Coordinate with Operations to gather up-to-date impact data and testimonials
- Version control all key documents
- Ensure alignment between toolkit content and organisational messaging
5. Writing & Development Support
- Provide light-touch drafting support for lower-risk questions
- Adapt standard responses to specific tenders
- Support editing, formatting and proofreading of submissions
- Assist in formatting submissions for clarity and consistency
- Support post-award review documentation and lessons learned logs
6. Reporting & Continuous Improvement
- Support quarterly pipeline reporting
- Track win rates and conversion trends
- Log feedback from unsuccessful bids and support thematic analysis
7. Repeatable Tasks by Cadence
Daily
- Check procurement portals and Stotles alerts for new or updated opportunities
- Monitor active submission deadlines and flag any risks to the Senior Bid Manager
- Update Salesforce with any status changes or new intelligence
Weekly
- Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
- Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
- Review and progress any live clarification questions or portal correspondence
- Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)
Monthly
- Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
- Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
- Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
- Update Salesforce with any new bid outcomes (awards, losses, withdrawals)
Quarterly
- Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
- Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy
Person Specification
Essential
- Strong organisational and deadline management skills
- Experience working with procurement portals
- High attention to detail, particularly in compliance documentation
- Ability to analyse information and summarise key points clearly
- Strong written communication skills
Desirable
- Experience in bid coordination, tender administration or similar role
- Experience within employability, social justice, or public sector contracts
- Familiarity with Salesforce or CRM systems
- Experience supporting SQ/PQQ completion
- Understanding of public procurement processes in the UK
The client requests no contact from agencies or media sales.