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The position: Reports directly to the CEO and part of the Senior Leadership Team
Direct Reports: 2 x finance admin and 1 x IT
Location: Birmingham (with option of remote working)
Hours: 4 or 5 days a week
FTE salary: 50,000pa to 55,000pa
Person Spec
* Qualified accountant (CCAB/CIMA/ACCA) - essential
* At least 5 years experience as an accountant
* At least 3 years senior leadership experience
* Experience in registered charity or health & social care (essential)
* At least 2 years experience of working at board level
* Proven track record of facilitating growth and development
* Proven track record of facilitating change and continuous improvement
* Proven track record of successfully implementing new IT systems
* Good understanding of IT systems including SAGE (or equivalent finance systems) and Salesforce (or equivalent CRM system)
Job purpose & Business
* Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements
* Oversight of all HR including recruitment, resource planning, pay & rewards, and Health and safety (with support from out-sourced HR support) and supporting and motivating staff team
* Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation
* As business manager lead on risk management and KPI dashboard reporting to trustees and deputise for CEO on internal matters as required
Job purpose & Finance
* You will provide Strategic Financial Leadership through strategic planning and robust reporting to ensure financially sustainability and facilitate growth of the organisation in order to maximise impact in line with charitable objectives
* Company secretary and oversight of HR, IT & H&S
* Financial oversight & leadership
* Provide robust financial information to inform and improve operational management and decision making to further the charities objectives
* Ensure financial sustainability of the charity and facilitate growth and development to further charitable aims
* Ensuring appropriate financial probity and controls in place
* Financial planning including budgeting and forecasting
* Financial reporting including monthly management accounts so Directors and Trustees understand the financial health of the organisation
* Financial compliance including with HMRC and Charity Commission
* Facilitating Finance Sub Committee of the board in coordination with Treasurer
* Support Chair of FSC in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability
* Effective management of financial risks as part of organisational approach to risk management
* Oversee and be responsible for the preparation and submission of all statutory
* Financial accounts and returns
* Ensure effective Payroll function and Pension scheme
* Effective procurement procedures to ensure services are best value for money
The Finance Officer will be responsible for preparing financial statements, monthly management accounts, maintaining cash controls, purchasing, maintaining accounts payable & receivables and budget preparation
Main Responsibilities:
·Maintaining financial and accounting services in order to meet legislative requirements and support GRT operations.
·To input all financial data on QuickBooks Online software, ensuring that authorisation and documentation are received from the appropriate members of staff, and filed accessibly.
·Preparing financial statements, maintaining cash controls, purchasing, maintaining accounts payable & receivables
·Banking cash and cheques received
·Raising invoices and monitoring debtors
·Reconciling donations received from online gateways (Just Giving, Launchgood etc)
·Reconciling donations received via standing order or direct debits
·Administering invoice approval and payment processes
·Operating expense claim procedures and payments
·Support delivery partner expenditure review process
·Support Finance & Resources department as required with ad hoc administrative support
·Oversee the maintenance of the inventory of all fixed assets, including assets purchased with restricted funds (computers, etc.) assuring all are in accordance with contractual and financial regulations.
·Support the SFO in reviewing and appraising relevant policies and procedures
·Any other duties as may be required from time to time by SFO or CEO.
General Duties
•Be flexible within the broad remit of the post.
•Comply with organisational policies and practices.
•Encourage effective cross-departmental working through personal example.
•Keep professional knowledge and expertise up to date.
•Attend internal and external meetings as required and contribute positively.
•Undertake any other duties commensurate with this post as reasonably requested by the CEO and/or Operational Manager
•Deal with day-to-day, ad hoc queries.
We have an opportunity for a Head of Services to join us based in Birmingham. You will join us on a full-time permanent basis and receive a competitive salary of £45,000 - £52,000 per annum.
Servol Community Services is an established charity providing person-centred support to adults affected by and recovering from mental health conditions. Support is provided to people in accommodation that meets their needs, including residential 24 hour staffed services and semi supported accommodation.
The Head of Services post is a new role, working closely with the CEO, developing informed strategy and leading, managing and supporting staff within Servol’s diverse functions/services to deliver sustainable and successful outcomes. This role also requires strong, visible and influential leadership of Servol and to deputise for the CEO in their absence.
Key duties and responsibilities of our Head of Services include:
1. Managing the delivery of a range of services which meet the highest professional standards, in accordance with the organisation’s objectives and core values.
2.Manage, supervise, and develop staff and volunteers.
3. Act as a trusted advisor to the CEO, and extended management team.
4. Oversee the delivery of the IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money.
5. Ensure effective facilities management and administration services are in place to enable the charity to fulfil economic and safe service delivery.
6. Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.
7. Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
8. To manage and review contract rates to ensure competitiveness and maximize income generation.
9. Deputise for the CEO when necessary including attending meetings and preparing and presenting reports.
10. Pro-actively monitor and evaluate activities within Servol’s business through the development and delivery of effective cross service monitoring and evaluation, responding to issues and identify/follow up opportunities.
11. Secure/seek new business opportunities, develop, and write funding bids, and produce and lead on tender responses, and produce progress reports.
12. Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
13. Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues
14. To participate actively in strategic planning process in the following ways:
- Leading on/inputting to the planning and development of projects (both existing and new)
- Proactively alerting staff and trustees to potential opportunities and threats to the charity
15. Lead on the delivery of a sustainability plan.
16. Manage overall budgets for services across the organisation and produce reports related to these.
17. Ensure compliance with all relevant legislation.
Skills and experience required to become our Head of Services:
- Educated to Degree/NVQ L7 level or equivalent in Health and Social Care, Marketing & Communications, Advice and Guidance, Training or Business/Voluntary Sector Management
- Able to grasp corporate and functional business objectives
- Have worked in a multi locational role previously
- An working knowledge of the commissioning of services within the social care sector
- Previous senior operations management within a social care setting or at a junior level position is essential
- Managerial experience of agency/partnership working within the NHS/PCT or Strategic Level Contracts
- Ability to work with financial, budgetary and management controls
- Analytical skills, excellent attention to detail, political acumen and awareness of changing policy
- Proven experience of developing partnership and projects with public, voluntary and private sector organisations
If you feel that you have the skills and experience required to become our Head of Services, please click ‘apply’ today – we would love to hear from you.