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Location: London Diocesan House, Causton Street with flexibility to work from other areas
Hours: 24 hours per week (can be spread over 3 or 4 days)
Salary: £22, 264 (FTE £32,468)
Closing date: 17 April 2026
Interview date: 30 April 2026 (in-person)
The Diocese of London is looking to appoint a Ministry Administrator to support the Area Director of Ministry and the wider Stepney Area team.
Job Summary
This is a key role for someone with strong administrative skills, good judgement and a heart for supporting the work of the Church. The postholder will help provide the careful, dependable and confidential support needed for clergy discernment, development and training across the Stepney Area. The job description describes the role as providing comprehensive executive and operational support, requiring a high level of organisation, discretion, confidentiality and attention to detail.
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care.
Job responsibilities
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care. This includes:
• Supporting the Area Director of Ministry with day-to-day administration, communications and diary management
• Coordinating aspects of the ordination discernment process and maintaining accurate confidential records
• Liaising with clergy, candidates and other colleagues in a professional and welcoming way
• Supporting clergy development processes, training events and meetings
• Helping maintain well organised digital systems and administrative workflows
The role also includes support for records and data management, clergy development administration, occasional financial administration and event coordination.
Person Specification
· Right to work in the UK
· The person will not require a basic DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
At Ambitious about Autism, we are looking for a Programme Director – Service Development to join our team. You'll develop Ambitious about Autism's and the Trust's education and care services for autistic children and young people.
You'll lead on key strategic projects to extend existing or develop new education and care services for autistic children and young people, providing strong project leadership, strategic integration and managing project-related governance. You'll identify and pursue new business opportunities to drive growth and expansion of our educational settings, including school bids.
You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new services and seeking approval through business cases. You'll also provide leadership to the Service Development team, with line management of 3 direct reports, whilst upholding Ambitious about Autism's core values.
We are looking for someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Stewardship Manager
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time
Salary: £44,931
Do you have the vision and experience to help churches grow a culture of generosity that supports mission and ministry? Are you able to inspire, equip, and encourage congregations to respond faithfully and joyfully to Christian giving?
The Diocese of Rochester is seeking a Stewardship Manager to play a key role in increasing the financial resources available for mission across the Diocese. Working closely with the Finance Director, Archdeacons, and parish leaders, you will help embed generous giving practices and support churches to develop sustainable approaches to funding ministry.
This is an influential and relational role for someone who can combine theological understanding, financial insight, and strong communication skills to help parishes identify and overcome potential barriers to generosity and grow in confidence around Christian stewardship.
About the Role
You will support parishes and diocesan colleagues in building a culture of generosity and sustainable giving. Your key responsibilities will include:
· Leading the development of a culture of generosity and mutual support across the Diocese
· Working alongside the Finance Director, Archdeacons and colleagues to grow parish giving and develop parish offers
· Teaching and speaking in parishes, deaneries, and online gatherings on Christian generosity and stewardship
· Encouraging and supporting the use of the Parish Giving Scheme and other digital giving tools
· Promoting best practice through parish giving reviews and stewardship initiatives
· Working with the Communications team to promote generosity through a range of media and resources
· Supporting training for clergy and lay leaders on teaching generosity and managing parish finances
· Using data and financial trends to identify barriers to giving and develop practical strategies
· Contributing to diocesan strategy by ensuring generosity and giving are embedded in planning and initiatives
· Creating practical preaching and training resources to support local churches
About You
We’re looking for someone who:
· Has significant experience in fundraising, ideally within a Christian charity or similar context
· Has experience working with high-value donors and developing giving strategies
· Understands the theology and biblical principles of Christian generosity and stewardship
· Is confident in teaching, preaching, and communicating about giving in a range of contexts
· Has strong interpersonal and negotiation skills and can motivate others to embrace new approaches
· Has a strong understanding of finance and the ability to analyse giving trends and data
· Is highly organised and able to manage multiple relationships and projects
· Understands the culture and diversity of traditions within the Church of England
· A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)
· Able to travel to all areas of the diocese, including during evenings and weekends to meet with parishes.
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 12 April 2026
Interviews will be held on: 21 April 2026
The client requests no contact from agencies or media sales.
The Key Information
· Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1.
· Hours: Full-time, 35 hours per week.
· Salary: £85,000 per annum.
· Contract: Permanent.
· Interview process: Two stages totalling around 2 hours.
· Reporting to: Chief Financial Officer.
About the Role
Financial expertise meets strategic leadership
We’re looking for a leader to shape our organisation’s financial management, governance and control environment.
As Associate Director of Finance, you’ll lead financial planning, reporting and controls to ensure financial sustainability, regulatory compliance and strong stewardship of resources.
Working closely with the Chief Financial Officer and executive team, you’ll provide strategic financial insight to support decision-making and delivery of organisational priorities. You’ll also strengthen financial systems, processes and governance to ensure management is robust, transparent and forward-looking.
Why this role matters
Strong financial leadership is essential to our organisation’s sustainability and impact.
In this role, you’ll:
· lead the organisation’s financial planning, reporting and control environment
· strengthen financial governance, transparency and regulatory compliance
· provide strategic financial insight to support Executive decision-making
· enable confident investment, growth and operational performance
· build a high-performing finance function that supports organisational resilience.
This is a unique opportunity to combine professional financial expertise with strategic leadership, helping our organisation deliver its mission with confidence.
Why Join Us?
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
· 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
· five days’ volunteering leave (pro rata for part-time staff)
· enhanced pay for maternity/adoption leave
· generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO on our wbesite.
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Director of Finance & Operations for this well-established Charity. (BASED IN BUCKINGHAMSHIRE) Hybrid Working
CLOSING DATE 10.00AM MONDAY 30TH OF MARCH - INTERVIEWS ARE AVAILABLE W/C 6TH OR 13TH APRIL
Job Description
This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.
The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications.
The role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (flexible working - 2-3 days in the office)
Interviews: 15th and 16th April 2026, and second stage interviews the following week on the 22nd April 2026.
Employer: King's Trust International (not The King's Trust)
Around the world, 65 million young people are unemployed. Many more face the challenge of unstable, unsafe and underpaid work. King’s Trust International was founded by His Majesty King Charles to tackle the global crisis in youth unemployment and ensure that every young person has the chance to succeed. Central to our new 10-year strategy is the need to articulate the challenges and opportunities faced by young people and help them shape a better future. We are recruiting a Director of Marketing, Communications and External Affairs to shape and share this story.
In this exciting and varied strategic and operational role, you will lead KTI’s marketing, communications and external affairs team with the aim of promoting and protecting King’s Trust International and The King’s Group, increasing awareness of our brand and our work for young people around the world. You will spearhead the establishment of our advocacy function and play a key role in research commissioning, awareness raising and coalition creation. This will involve attendance at key global events, the commissioning of proprietary research, and guiding the marketing and communication strategies that will bring these narratives into the public consciousness.
You will be an experienced and dynamic communicator with significant demonstrable experience in communications, marketing and external affairs at a senior level. This will be complemented by strong knowledge of the full range of media, marketing and communications tools, and how to deploy them effectively to maximise the reach, impact and value of our brand.
In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of people and stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable growth and development, and the ability to role-model a culture of equality, diversity and inclusion.
Perks for working at The King’s Trust International:
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The role
We’re looking for an experienced and collaborative Head of Finance to lead our financial management, planning, and governance.
This is a senior and influential role, sitting on our Leadership Group and working closely with the CEO, Trustees, and Finance Committee. You’ll provide clear financial insight to support decision-making, ensure strong financial stewardship, and help us plan sustainably for the future.
You’ll take ownership of the full finance function, supported by an Internal Operations Officer who manages day-to-day transactional processing.
What you’ll do
About you
You’ll be a confident and values-driven finance professional who enjoys working collaboratively and making complex information accessible.
You’ll bring:
A professional accountancy qualification (ACA/ACCA/CIMA) or equivalent experience is desirable.
This role is designed as a part-time position (28 hours/week) with flexibility around how hours are worked. We are a hybrid organisation, with the option to work remotely or from our London offices (Croydon or Brent). We ask that ideally you attend at least one in-person team day per month in London.
We offer a supportive, inclusive working environment and the opportunity to play a key role in a mission-driven organisation making a real difference.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
The UK Health Alliance on Climate Change (UKHACC) is a registered charity that brings together the UK’s leading health organisations, representing more than one million health professionals, to advocate for responses to climate change that protect and promote health. Through coordinated, collective action, the Alliance communicates the relationship between health and climate change to government, the public and other health professionals.
We are seeking a dynamic, motivated, and professional Director with excellent policy, project management, and interpersonal skills, experience in strategic communications and change. The right candidate ideally also has experience in advocacy, and a track record of building consensus and leading campaigns. .
The Director will be responsible for the Alliance’s overall strategy, oversight of the communications, policy and public affairs programmes, projects, and engagement with Alliance members and key external stakeholders. They will work closely with the Chair and trustees and develop good working relationships with senior leaders and public affairs and communications teams from the membership organisations that make up the Alliance. As the sole employee, the Director needs the professional capacity to coordinate strategic and operational delivery across all areas of the charity and ability to manage multiple stakeholder relationships. They will develop and lead a strategic focus to increase income generation and build a small team of staff to enable the organisation to continue to grow.
The client requests no contact from agencies or media sales.
Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees.
The main duties and responsibilities for the General Manager role are as follows:
GENERAL MANAGEMENT
• Lead the small part time team, maintaining regular contact and guiding their
decision-making and activities
• Ensure that all team members are working effectively and have appropriate
support and resources
• Identifying ad hoc need for extra resource and sourcing this
• First point of contact for any enquiries to the Foundation
STRATEGIC & ARTISTIC DIRECTION
• Working closely with the Founding Artistic Director and Board of Trustees to
develop and deliver the artistic and strategic vision for the Foundation.
• Review current strategic goals and develop 3-5 year plan with the Board for all
activities.
• Produce quarterly general management updates for the Trustees.
• Work with the team to help them deliver on their annual targets (choral
courses; Rodolfus Choir; Development; communication; partnerships)
FINANCIAL
• Overseeing the bank account and payment platforms and updating all
payments in and out of the account via our accounting software, XERO.
• Paying invoices and keeping accurate records.
• Liaising with our accountants and providing information for the preparation of
annual accounts.
• Setting the annual budget and reviewing every quarter for Trustee meetings
• Setting the choral courses budget and Rodolfus Choir budget in collaboration
with the Courses Operations Manager and Choir Manager, for the annual
activities.
• Working with a member of the Board to discuss financial strategy.
• Collating gift aid claims for submission
MARKETING AND REPRESENTING THE ORGANISATION
• Develop and execute a vision and ‘story’ for the Foundation, both for marketing
and fundraising. (in collaboration with the Development Manager and
Communications Manager)
• Attend conferences and events to promote the Foundation as appropriate
• Look for opportunities to develop our activities
• Write and send Newsletters to our database of supporters at least monthly or
when required, liaising with the team for appropriate messages and content.
• Overseeing marketing including print/digital marketing assets for our activities
FUNDRAISING & DEVELOPMENT
• Supporting the Development Manager to develop applications to Trusts &
Foundations, including developing a case for funding as necessary.
• Supporting the Development Manager in their endeavours to develop
Individual Donors
SAFEGUARDING
• Working with our Trustee for Safeguarding, reviewing and updating all
safeguarding policies annually, briefing annual course staff on their
safeguarding responsibilities
• Dealing with any disclosures and keeping records.
• Act as Designated Safeguarding Lead (DSL) for the Foundation
GENERAL
• Attend Team and Board meetings as required
• Be a passionate advocate at all times for Rodolfus
• Adhere to all legal requirements relating to the General Data Protection
Regulation (GDPR) as well as all other company policies and procedures
• Create a positive work environment, underpinned by the organisation’s values
The client requests no contact from agencies or media sales.
Managing Director - PACE - Camden - Play, Adventure, Community & Enrichment
Salary: £65,000 - £70,000 per annum
Location: Camden, London
Closing Date: Thursday 2nd April 2026
Interviews: w/c 13th April 2026 (in person)
We are recruiting on behalf of a PACE Camden - Play, Adventure, Community & Enrichment.
This dynamic, grassroots charity have been transforming the lives of children and families for over a decade. Operating across three vibrant play centres, PACE deliver inclusive early years education, after-school and holiday play schemes, mentoring, and specialist support for children and young people with disabilities. Their mission is simple yet powerful: to create safe, engaging spaces where every child can thrive and play.
What sets PACE apart from most nurseries or schools is our unwavering belief in the power of play. Our services are designed around a play-centred philosophy that puts children's curiosity, autonomy and emotional wellbeing first, creating environments where every child can thrive on their own terms.
As Managing Director, you will be both the strategic and operational lead, driving innovation and growth while ensuring excellence in service delivery. Reporting to a committed Board of Trustees, you'll oversee a talented team across three locations and work closely with partners, commissioners, and stakeholders to expand impact and develop new income streams.
We are looking for a commercially minded leader with a strong track record in play work, youth work with experience of EYFS provision. You'll combine strategic vision with hands-on leadership, ensuring compliance, safeguarding, and financial sustainability while inspiring your team to deliver outstanding outcomes for children and families.
Key qualities we're seeking:
Please note, due to the front line nature of this charity, it's essential that you are open to working on-site most days.
This is an exceptional opportunity to lead an organisation that truly makes a difference to it's community.
If you're ready to bring your expertise and passion to a role with purpose, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
African Revival is a small, passionate charity based in Surrey. For more than 20 years we have been dedicated to building schools and improving access to education for children in some of the most disadvantaged communities in Sub-Saharan Africa.
Our vision is an Africa where every child has equal access to quality education, as we believe education is the key to overcoming poverty. Since 2005, we have worked with over 300 primary and nursery schools in Uganda, South Sudan and (until recently) Zambia, to allow over 120,000 children to fulfil their potential. We don’t just provide infrastructure; we empower whole communities — pupils, teachers, and parents — to transform schools into thriving learning environments that build brighter, better futures.
We are seeking an experienced and motivated Executive Director to lead and grow African Revival. This is an opportunity for a hands-on charity leader to strengthen our operations and governance, build sustainable income through fundraising and partnerships, and help expand our impact for children and communities.
Key responsibilities
About you
Essential
Desirable
This role offers the chance to play a leading part in creating educational opportunities for children who need them most—working with a committed Board, a dedicated UK team and experienced in-country colleagues.
African Revival is committed to safeguarding children and vulnerable adults. Appointment will be subject to appropriate pre-employment checks. We welcome applications from all backgrounds and are committed to equal opportunities. Applicants must be resident and have Right to Work in the UK.
Our mission is to transform schools in sub-Saharan Africa into effective and thriving teaching and learning environments.
The client requests no contact from agencies or media sales.
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
The client requests no contact from agencies or media sales.
The Role of Director of Property
Effective management of clergy housing and glebe assets is critical to supporting mission and ministry across the Diocese which covers Coventry, Warwickshire and part of Solihull.
As we discern a new vision and strategy, we are seeking a leader who someone who can shape and deliver robust strategies for our clergy housing and glebe portfolios.
They will oversee 156 clergy houses valued at £18.6m and a glebe portfolio valued at c£34m, comprising commercial property, agricultural land, and farming tenancies.
Applicants must demonstrate a strong record of managing a diverse property, commercial and agricultural assets alongside proven leaderships skills. Membership of RICS or CIB is required, and the successful applicant will be professional, approachable and results focused.
This post reports to the Diocesan Secretary & Chief Executive and is based in Coventry.
Equality, Diversity and Inclusion Statement
We welcome Diversity at the Diocesan Board of Finance
We are dedicated to employing staff with diverse backgrounds, abilities and working styles.
We understand that a diversity of ability can involve a diversity of needs.
We are committed to actively supporting all staff members to fulfil their potential.
If you have a disability, long-term illness or are neurodivergent, and feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you. If you meet the shortlisting criteria then we guarantee that we will offer you an interview.
All employees undertake equality, diversity and inclusion training.
There is no Occupational requirement for the successful applicant to be a Christian. We welcome applications from all candidates regardless of faith or belief system.
For more information
For an informal discussion regarding this role, please contact Jacqueline Ladds, Diocesan Secretary & Chief Executive
Closing date for applications: 13th April 2026
Interviews will take place at the Diocesan office: 30th April 2026
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis’ Hybrid Working Policy.
About the role
As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation’s retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis’s mission to end homelessness.
You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis’s retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness.
About you
We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability.
You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you’ll ensure Crisis’s retail spaces are safe, inclusive, and welcoming for all. Above all, you’ll share our commitment to ending homelessness and live our values — being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities.
Please visit our website to view the job pack.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 12 April 2026 at 23:59
Interview format:
Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions.
Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.