Financial Planning And Analysis Manager Jobs

In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).

You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.

You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.

The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.

Contact Supervisor (Centre and Community Based), Hertfordshire Children’s Contact Service
Based in Hemel Hempstead, Hertfordshire
Negotiable hours; up to 37 hours per week (full-time)
Grade 2 (lower) point 13 – 15: £22,546 - £23,966 full-time equivalent per annum
Permanent contract

Are you passionate about working with families and have excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

We are looking for supervisors to work across weekdays and Saturdays and would be interested in talking to anyone who is interested in working for the service on a full time, part time, flexible or sessional basis.

Your impact

You will be working closely with the Team Manager and Hertfordshire Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service.  You will provide Supervised Contact for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.

Your skills 

You will have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times.

You will be able to demonstrate an understanding of safe working practices, risk assessment and risk management.

You will have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court.

You will be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus.

Our commitment to Equality, Diversity and Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Who we are

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (5) details on the advert PDF document

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1203

Job summary:

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

As part of our friendly Individual Giving and Philanthropy team you’ll be responsible for creating, developing and managing the acquisition, development and retention activities for our individual givers.

Using multi-channel campaigns including digital, direct mail and telephone fundraising, you’ll acquire new financial supporters to grow our existing donor base as well as fostering long term, valuable and rewarding relationships with our existing donors— putting our supporters at the heart of everything we do.

Using your extensive direct marketing experience - specifically in retention and acquisition, and your excellent analytical skills, you’ll play a pivotal role in driving our Individual Giving Strategy forward.

Put simply, you’ll deliver awesome campaigns across our individual giving acquisition, development and retention programmes.

Who we’re looking for:

Data and insights are your best friends and you’ll use both to inform our strategies and campaigns. But you’ll also be that rare breed—able to translate the numbers into a creative and compelling narrative, raising the profile of the cause and engaging people with our work. 

This is a blended role where you’ll balance developing and delivering strategic plans, with being hands on by delivering retention and acquisition campaigns and activities.

Key accountabilities:

· Plan, manage and execute the delivery of individual giving acquisition campaigns, to acquire new financial supporters, ensuring all campaigns meet set budgets and timing. This will include project management, data selections, creative development and post campaign analysis

· Support the development of new acquisition strategies to develop the acquisition channel

· Work with the Community Experience Team to develop and manage an exceptional supporter experience programme that drives engagement through retention, conversion and engagement for our regular givers and one off donors, as well as to ensure new supporters are welcomed and thanked consistently to drive engagement

· Work with the Marketing Team to plan, manage and deliver campaigns to increase support from existing (warm) supporters including upgrade, cross sell and conversion activity

· Plan, manage and deliver campaigns such as Winter and Spring Appeals, The Big Give (matched funding appeals), prize-led fundraising (Lottery and Raffle), legacy and in-memory, digital acquisition, DRTV and direct mail

· Work with internal teams, such as Marketing, as well as external agencies to create and deliver high performing acquisition campaigns specifically to target cold supporters, through channels such as digital, face-to-face and direct mail

· Support the Individual Giving Manager to develop and deliver a strategy for acquisition and retention – to increase the number of supporters we bring into the Charity and increase engagement to maximise income potential

· Support the Philanthropy Manager to develop and deliver the mid and high value strategy to deliver a sustainable engagement and cultivation programme for these supporters

· Develop campaign briefs, budgets and campaign targets to manage campaigns end to end. This will include project management of internal and external teams across Individual Giving campaigns. You will work with the Community Experience Team to optimise campaigns using data insights

· Manage the income and expenditure for acquisition and retention campaigns and monitor all targets. You will keep teams informed of budgets and work with them to optimise cost savings

You’ll be a great fit if:

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

· At least 2 years experience of direct marketing

· Proven experience of managing and delivering successful acquisition and retention campaigns from end to end, including developing creative approaches, testing campaigns, putting in place a data strategy and managing internal and external teams

· Excellent working knowledge of direct marketing techniques, including regular giving, supporter journeys, and ask strategies using a multichannel approach

· Experience of writing, editing and proofing copy

· Evidence of using complex data, insights and analytics to inform campaign planning

· Experience of campaign and budget management

· Excellent knowledge and experience of data and data segmentation to deliver campaigns

Knowledge, Skills & Abilities:

· A sound knowledge of direct marketing using online and offline channels

· Exceptional knowledge of individual giving and donor acquisition, including legacy and prize-led fundraising

· Exceptional understanding of supporter development

· Collaborative and can build great working relationships

· Ability to build, manage and communicate project plans

· Excellent attention to detail and accuracy

· Must be able to use data and analytics to inform strategy and campaign planning

· Must be able confidently use CRM system for reporting and supporter management

· Ability to write and edit engaging copy

· A good understanding of the charity sector, emerging trends and audiences

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

What we’d like to give you:

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.

Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

Working hours: This role is 37.5 hours per week, with some out of hours working.

Benchmarked salary: c. £37,000 (dependent on level)

Our amazing benefits:

· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service

· Celebrate your work anniversary in true Charity style

· Occupational Sick Pay

· Hybrid working

· Flexible working

· Charity pension

· 1 day life leave per year to celebrate a special moment of your choice

· Wellbeing support including professional counselling

· A personalised on-boarding programme

· Cycle to Work Scheme

· Perkbox – our team discount portal

· Health care vouchers

*Some of these benefits are non-contractual and are subject to change

Diversity & Inclusion:

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

Eligibility to work:

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.

How to apply to our team:

Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.

Advert close date: 03 June 2024

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

The post holder will also:

· Contribute to achieving the objectives of The Brain Tumour Charity

· Live and breathe our values by being bold, collaborative and innovative, with a community-first  approach to everything you do

· Undertake any additional and ad hoc tasks as required

· Participate in team meetings and other meetings as required

· Monitor and evaluate activities and provide written reports

· Represent The Charity at external events in a professional manner

· Work within an equal opportunities framework

· Adhere to all The Charity’s policies, procedures and working

· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

About this role

The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.

Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.

The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.

As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Tasks and responsibilities

With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:

• Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
• Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
• Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
• Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
• Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
• Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
• Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
• Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).

In practice this will involve leading on or supporting the following areas of work:

Recruitment, induction and probation

Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:

• Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
• Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
• Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
• Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
• Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
• Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.

Support for Line Managers

• Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
• Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
• Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
• Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.

Staff development, learning, progression and performance management

• Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
• Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
• Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
• Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
• Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
• Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
  • coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
  • organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
  • championing use of Sustain’s Volunteering Days for climate and social justice.

Staff team, culture and IWGB Trade Union group liaison

• Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
• Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
• Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
• Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
• Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
• Participating in staff meetings and reporting to colleagues on key developments.
• Joining senior managers in regular meetings with the Union Liaison Group.

HR and employment contract management

• Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
• Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
• Working closely with the Head of Finance to support completion of payroll and pension processes.
• Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
• Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
• Helping to manage freelance and consultancy or partnership contracts led by others.
• Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
• Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
• Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
• Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.

Policies, guidance and procedures

• Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
• Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
• Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
• Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
• Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
• Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
• Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
• Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.

Diversity, equity, inclusion and anti-racism

• Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
• Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
• Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
• Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.

Volunteers, paid interns and student placements

• Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
• Ensuring consistency and clear communication across the organisation.
• Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.

Personal specification

Essential:

• Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
• CIPD qualification level 5 or equivalent.
• Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
• Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
• Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
• Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
• Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
• Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
• Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
• Excellent oral and written communication skills in fluent spoken and written English.
• Proficiency with computer software and records management.
• Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
• High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
• Demonstrable commitment to diversity, equity, inclusion and racial justice.
• Experience or understanding of working in a unionised organisation.

Desirable:

• Experience of researching, commissioning and/or analysing sector benchmarking data.
• Experience of managing an external service provider to deliver relevant data and recommendations.
• Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
• Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
• Experience of running training, workshops and facilitating meetings and events for staff.
• Insightful experience of helping an organisation manage HR and/or operational change effectively.
• Experience of establishing metrics to track performance over time.
• Experience of working in an organisation funded mainly by project grants.

Diversity

The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.

Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.

Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.

Trusts and Grants Fundraiser

Offering flexible working with a friendly team, we’re looking for a Trusts & Grants Fundraiser to support The Haven’s financial sustainability through efficient grant research, application, and grant management. You will navigate the world of trusts, foundations, and grant-making bodies to identify funding opportunities aligned with our objectives and submit high quality applications for support.

Your responsibilities include maintaining a well-organised grant pipeline, tailoring applications to funder criteria, and collaborating with colleagues across The Haven to ensure projects are delivered and measured. Building and nurturing relationships is essential. Your contributions will inform our grants strategy, ensure ethical practices, and contribute to our mission's success.

The role is full-time or part-time (30 hours), and can be remote, hybrid, or office based in Wolverhampton, depending on your preference.

Please note, we will be holding interviews on a rolling basis. Due to the current fast-paced nature of recruitment in the sector, we advise you submit your application as soon as possible to avoid disappointment.

Main Responsibilities

Grant Research, Application and Management:

• Conduct research to identify potential funding opportunities from trusts, foundations, and other grant-making organisations to align with The Haven’s goals, priorities, and funding needs.
• Develop and maintain a robust grant pipeline, tracking the progress of all grant applications from identification to closure. Include monitoring and review of application and reporting deadlines.
• Collate external research and collaborate with frontline managers and staff, as well as other team members to gather pertinent, compelling information needed to develop robust cases for support.
• Prepare tailored funder applications that match the specific requirements and guidelines of each funder.
• Provide relevant materials and support to The Haven’s communication team regarding grants publicity, ensuring funder requirements are met.
• Work closely with project delivery leads to deliver comprehensive grants handovers to ensure compliance with all grant agreements, terms, and conditions, ongoing monitoring and evaluation is in line with funder reporting requirements, and submission of timely high quality reports.
• Collaborate with the finance team to develop grant budgets and monitor expenditure against the project budget, to ensure funds are spent as required and in a timely manner.
• Maintain documentation and records, ensuring The Haven’s CRM is kept up to date.
• Stay up to date with statutory contract opportunities and share information with relevant colleagues as and when opportunities arise.
• Support the tender writing process, undertaking research and developing copy with the support of the Senior Leadership Team where needed.
• Support the monitoring and administration of tender submissions, including deadline tracking, monitoring communications received and updating colleague stakeholders.

 
Relationship Management:

• Cultivate and maintain strong relationships with existing donors and funding partners, and initiate and nurture relationships with new prospective donors and funding organisations.
• Identify opportunities for stewardship of relationships and explore engagement activities and events.

 
Grant Strategy and Planning:

• Contribute to the development of The Haven’s grants strategy.
• Identify long-term funding opportunities and trends within the grants landscape.
• Capture, track, and analyse data to evaluate the success of applications and make data-driven decisions for future strategies.
• Work towards agreed metrics and KPIs.

 
Compliance and Best Practice:

• Adhere to relevant legislation and regulation such as GDPR and the Codes of Fundraising Practice and stay up-to-date and with any changes.
• Ensure ethical practices including transparent and accurate representation of The Haven’s work and achievements.
• Stay informed about changes in grant-making practices and trends.
• Attend relevant workshops, seminars, and training sessions to enhance grant-writing skills.

 
General Duties and Responsibilities:

• To undertake such other duties, training and/or hours of work as maybe reasonably required, and which are consistent with the general level of responsibility of this job.
• To have personal responsibility for maintaining personal and professional development to meet the changing demands of the job and The Haven, by undertaking appropriate training and development activities. This includes encouraging and supporting staff and managers in their training and development.
• To undertake any health and safety training and related activities such as First Aid, Fire Marshall, Duty Hold, Health & Safety representative etc. as required for the post and as required by The Haven Wolverhampton to ensure their Health & Safety Policy is implemented effectively.
• To ensure equality of opportunity both in service provision and employment, having regard to the needs of the diverse communities we serve.
• To act in accordance with the organisations standing orders, financial regulations and financial procedures.
• To supervise and support volunteers and placement as required.
• To comply with legislation and The Haven’s policies including Confidentiality, Information Sharing, Data Protection, Computer Security, Safeguarding vulnerable adults and children, and Human Rights.
• To undertake any other duties commensurate with the grading of the post subject to reasonable adjustment under the Equality Act.
• The duties of the post may change and develop from time to time in the light of new legislation, The Haven’s Policies, organisational development and social trends. Such development will be monitored in conjunction with the Chief Executive and will be reflected as necessary in the aims and objectives of the post.
   

Person Specification:

• Essential knowledge experience, skills and attributes
• Proven track record in trusts and grants fundraising with track record of successful applications.
• Ability to write compelling, tailored funding applications, exhibiting excellent written communication, grammar, vocabulary, and attention to detail.
• Proficient in researching, analysing, and presenting information from diverse sources in a clear, coherent format tailored to funder needs.
• Skills in organising, planning, and overseeing multiple projects simultaneously.
• Showcase experience in administration tasks, proficient use of Microsoft packages (Teams, Forms, Word, Excel), coupled with numerical and data analysis skills.
• Experience of using a donor management system or CRM.
• Capable of working autonomously and as part of a team, with self-motivation, proactive initiative, and the ability to establish effective relationships.
• Openness to seeking and implementing constructive criticism, demonstrating adaptability and willingness to implement change.
• Familiarity with The Haven Wolverhampton's work and issues related to domestic abuse, showcasing sensitivity and understanding.
• Understanding of GDPR principles and the importance of maintaining confidentiality concerning data.
• Commitment to continuous learning and professional development.
   

Desirable:

• An understanding of the issues and effects of domestic abuse and/or homelessness among women and children.
   

Other Requirements:

• Able to work effectively and with others in remote/ hybrid working context, utilising technology such as MS Teams
• Able to travel and work unsociable hours on occasions if required to undertake activities or continued professional development activities

Location: Wolverhampton
Contract: Full time, Permanent (P/T Option) 
Salary: £30,000

REF-214 334

Summary 

Reports to: Director Research Business Development​ 

Team: Business Development 

Salary range: £30,000-35,000 per annum (depending on skills and experience). 

Location: London, Hybrid (min. two days a week) 

Contract: Full-time Permanent  

​ 

About RUSI  

The Royal United Services Institute (RUSI) is one of the world’s leading research think-tanks in the field of defence, security, and geopolitics. The Research Business Development team was established in 2023 to support RUSI’s nine research groups to meet their annual funding targets by responding to competitive bids, proactively identifying new funding opportunities, and sharing best practice across the organisation.

Team values:  

• Pragmatism – we solve problems and find solutions to complex issues. Action oriented. 

• Drive – we are constantly learning and trying to improve, working to move the organisation forwards. Proactive and independent.

• Professionalism – we treat people with respect and assume good intentions to build strong relationships with our colleagues and other stakeholders. We deliver on our promises and communicate clearly. 

• Positivity – we set an optimistic tone and focus on what we can reasonably do to make a positive difference to the organisation.

• Outcome-led – we want to see results from our work and care about making a tangible difference.

• Curious – we keep an open mind, seek to understand, and bring a diverse set of experiences to the table. 

• Sustainability – we think of the long-term, taking the time to fix issues so they don’t arise again and ensuring that our working patterns are healthy and productive. 

​Main purpose of the post 

We are seeking to appoint a Business Development Coordinator to join a wider team that spearheads RUSI’s research fundraising efforts. Reporting to the Director, Research Business Development, the successful candidate will enhance the institute’s business development activities by providing administrative and coordination support for business development, contracts, and risk management. Working closely with research groups, central services teams, and the senior management team, the successful candidate will be responsible for ensuring that RUSI is well-placed to spot and respond to new funding opportunities and that our contracts are high-quality and executed efficiently. 

This is a highly collaborative role that involves building very strong internal relationships at all levels of the organisation and managing competing priorities and deadlines. We are seeking a team player with a pragmatic and positive attitude and excellent attention to detail, who will enjoy taking on new challenges, using your initiative to solve problems, and seeing your work directly contribute to meeting our short- and long-term goals.

​Key tasks 

Tracking, identifying, and sharing new funding opportunities:  

• Conduct research to identify potential funders and grant opportunities, populate and maintain a prospects tracker. Ensure we have an accurate and current map of relevant funders at all times to draw from.

• Manage the Business Development email inbox, ensuring we are registered to all relevant portals and that we are regularly checking funder portals that do not send notifications. Share summaries of relevant opportunities with the BD Director along with suggested dissemination plan, agree next steps and follow up with appropriate Research Groups.

• Support research colleagues to identify funders to invite to RUSI events and draft outreach emails.

Providing administrative and coordination support on bids, contracts, and new business activities: 

• Assist the Bids Manager with compiling information about RUSI as an organisation, its registrations, policies, organisational structure, banking and insurance details, financial information, and other generic details to be included in bid submissions and for due diligence. 

• Support the Bids Manager/Director of Research Business Development with administration and coordination of specific components on large bids.

Maintaining and improving business development processes and systems: 

• Ensure the business development team trackers (action log, new funding opportunities etc.) are accurate and up to date. 

• Work closely with RUSI’s Legal and Contracts and Finance teams to finalise funder contracts and ensure that final copies are saved centrally, and key information is distributed to relevant teams. Ensure that relevant and accurate funder information is tracked by the finance system for ongoing analysis. 

• Review drafts of subcontractor agreements and work closely with RUSI’s Legal and Contracts team to manage the process for preparing, securing approval, finalising, and sharing sub-contracts. 

• Act as central point of contact for the research funding pipeline, ensure it is functioning as needed and respond to ad hoc questions.

• Manage the team’s Sharepoint page, ensuring that it is useful and relevant for research colleagues, with high-quality templates and guidance.

• In coordination with colleagues on the Communications team, update RUSI’s customer relationship management (CRM) system with accurate, relevant and up-to-date funder information and develop and promote best practice for CRM usage for BD.

• Update RUSI funders on the website annually, ensuring that they are accurate and that we have appropriate permissions to acknowledge them publicly.

• Assist in preparing training materials and internal presentations, including by conducting data analysis. 

• Schedule regular catch ups with research groups, take and share notes in appropriate formats, update trackers. 

• Take accurate and useful minutes and share and follow up on action points after Business Development meetings.

• Establish strong working relationships with research teams, central service teams, and senior management.

• Assist with administrative tasks for the business development team as needed, including setting up tech (Zoom/Teams) meetings, coordinating diaries, and booking meetings.

Managing the institutional Risk Management process:  

• Be responsible for ensuring that risk registers are maintained and updated across the Institute to track risk within the organisation.

• Attend all Audit & Risk Committee meetings to update members on changes to the risk register, and take minutes for each meeting. 

• Work with the COO and Business Development team to ensure that RUSI has in place all policies and procedures across the Institute that are required by funders on various projects. 

• Assist the COO in keeping up to date with all Charity Commission guidance on charity operations and compliance. 

​The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role. 

​Person specification 

​Essential Skills and Experience:  

• Professional experience in charity administration, business development, customer service, events management, account management or similar.

• Previous experience in grants administration or project management. 

• Basic knowledge and awareness of common requirements for bid submissions including such items as statements on duty of care, quality assurance, supply chain management, gender, and diversity, equity, and inclusion. 

• Experience in contract administration and completion. 

• An undergraduate degree or equivalent in business, international relations, or related field.

• Team Player – a genuine enthusiasm to help others, collaborate across multiple teams, and to see your work contribute to the benefit of the organisation. 

• Excellent interpersonal skills and ability to work with different personalities and manage confidential information with sensitivity. 

• Strong written and verbal communication skills, able to communicate clearly and professionally on video calls, Teams chat, email and in person. Able to produce clear, accurate and insightful written output, meeting the highest quality standards. 

• Excellent organisation and attention to detail – you can maintain, implement, and improve systems, processes, and databases to ensure that our data and outputs are accurate, thorough and up to date. 

• Outstanding time management skills and a willingness to work flexibly – juggling shifting priorities and competing deadlines, managing people’s expectations effectively. 

• Strong IT and Microsoft skills (Excel, Word, Outlook, Adobe and PowerPoint) 

• An interest in, and knowledge of, defence, security and geopolitics. 

Desirable Criteria: 

• An interest in, and knowledge of, defence, security and geopolitics. 

• Experience in a Think Tank/Charity sector 

​Our expectations 

We expect all staff to abide by and promote our RUSI’s Vision and Values.

    ​ Benefits 

• 25 days annual leave (rising with service)

• Additional days off during Christmas -RUSI Christmas closure days 

• Generous pension contributions at 6% employer contribution,

• Access to 24/7 Employee Assistance Programme 

• Season ticket loan

• Access to free access to RUSI's world leading programme of events and conferences, research materials and library 

• Trained Mental Health First Aiders

• *Enhanced sick pay 

• *Enhanced maternity and paternity leave 

*Depending on length of service 

​Application Process   

To apply, please click on the apply button and follow the instructions.

You will be asked to include: 

•  your CV

•  a Cover letter of no more than one page. 

Closing date: 2nd June 2024 at 23:59pm.  Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged. Only shortlisted applicant will be contacted. 

Equal Opportunity and Values  

At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.   

We’re aware that the questionnaire may not capture the rich complexities of our backgrounds and identities, so we apologise if these are not best described. Please note that this data will be kept confidential and separated from your job application. If you are uncomfortable sharing, choose "Prefer not to say" or skip the questions entirely.  

Job Title: Funded Programmes Coordinator - Operations (Maternity Cover)
Basis of appointment: Full-time (38.5 hours per week)
Duration of contract: Fixed Term - Maternity cover replacement (12 months)
Reports to: Head of Philanthropy
Location: This role can be based in either London (UK) or Berlin (Germany) - hybrid working
Salary: £36,300 per annum (London) or 46,000 EUR per annum (Berlin)
Start Date: As soon as possible

Are you our new Funded Programmes Coordinator?

Right now, we are searching for a Funded Programmes Coordinator - Operations as a temporary maternity cover. As a Funded Programmes Coordinator - Operations, you will play a vital role in managing the funded programmes at UWC International. This entails supporting the high-quality implementation of the funded programmes, ensuring they benefit students and satisfy donors, UWC schools, and national committees.
Working closely with a team of programme coordinators, the Funded Programmes Coordinator - Operations oversees financial management, reporting, and monitoring of all funded programmes; supports student stewardship; coordinates university scholarships; and assists the philanthropy team with administration, including donation services.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams.
They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker.
They design and engage in initiatives that transform their lives and the lives of those around them for the better.

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000
changemakers transforming the lives of others.

About UWC International

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

Philanthropy serves as a cornerstone function at UWC International, significantly contributing to UWC's expansion and financial sustainability. The Philanthropy Team holds the responsibility of enhancing UWC's fundraising capabilities, coordinating movement-wide fundraising initiatives, and securing substantial donations to bolster our programmes. The team also oversees the successful implementation of funded programmes, ensuring alignment with UWC's values and maximising impact on beneficiaries.
Simultaneously, we provide regular updates to our donors on scholar progress and supported initiatives, fostering engaged relationships.

The Philanthropy Team operates as an integral part of the larger Advancement Team, which encompasses Communications and Community Engagement. This collaborative framework involves close coordination with colleagues at all eighteen UWC schools, staff, and volunteers across over 155 UWC national committees, as well as various UWC governance stakeholders.
Joining the Philanthropy Team at UWC International means becoming an essential part of a vast and truly global collective.

Key Responsibilities

1) Overseeing Financial Management, Reporting, and Monitoring (60%):

• Manage the financial aspects of funded scholarship programmes, including budgeting, reporting, and monitoring spending.
• Prepare narrative and financial reports for donors, coordinating with UWC schools.
• Lead the process of collecting and analysing data on scholarship recipient students and refugee students across all UWC schools for donor reporting, brochures and publications.
• Collate invoices from UWC schools, create invoices for donors and process invoices for payment.
• Ensure accurate record-keeping and efficient use of the accounting system.
• Support the improvement of impact tracking for funded programmes.
• Support the philanthropy and finance teams with the annual audit by coordinating information gathering and documentation on funded programmes’ financials.

2) Supporting Student Stewardship for All Funded Programmes (10%):

• Plan and organise annual onboarding and offboarding sessions for IO-managed scholars.
• Develop appropriate information materials for scholars and UWC schools to support timely and quality donor reporting.
• Implement a yearly offboarding survey with scholars, working closely with the Engagement Team.
• Support coordination between UWC schools and national committees during the selection process and pre-departure preparation.

3) Coordinating University Partnerships (10%):

• Coordinate partnerships with universities on behalf of UWC International, working closely with the Senior Adviser, UWC counsellors and EducationTeam.

4) Assisting the Philanthropy Team with Administration incl. Donation Services (20%):

• Manage donation management processes and support donor stewardship processes, including processing online donations through donation platforms and preparing donation acknowledgement letters for donors.
• Maintain data on Raisers’ Edge database and philanthropy dashboard, preparing management updates.
• Coordinate introductions for new philanthropy staff members at UWC schools.
• Oversee subscriptions to databases and respond to inquiries via email.

Person Specification

Experience and skills

• Financial Management and Reporting: Prior experience in financial management, budgeting, reporting, and monitoring, preferably in a nonprofit organisation or educational institution.
• Data Analysis: Experience in collecting, analysing, and presenting data for reporting purposes.
• Donor Reporting: Demonstrated experience in preparing narrative and financial reports for donors, with strong attention to detail and accuracy.
• Accounting: experience with accounting software for financial management.
• Audit Support: Experience in supporting annual audits, including coordinating information gathering and documentation.
• Student Stewardship: Previous involvement in student activities, such as organising sessions for scholarship recipients, developing information materials, and conducting surveys for feedback.
• Partnership Coordination: Experience in coordinating partnerships, preferably with universities or educational institutions, and facilitating communication between various stakeholders.
• Administration: Strong administrative skills, including managing donation processes, maintaining databases, and responding to inquiries.

Competencies

• Confident in carrying out necessary analysis and investigation to make detailed and difficult decisions within agreed boundaries.
• Supports and encourages others to learn and develop their skills by sharing knowledge and ideas.
• Actively listens to the ideas and opinions of colleagues and stakeholders, able to adapt communication in response.
• Develops and maintains a high level of attention to detail throughout multiple workstreams.
• Takes ownership of quality standards across the workstreams, driving improvements where necessary.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.

UWC International London

• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting employment, in compliance with the relevant immigration rules. Candidates should state which UWC International office location they would like to work from in their application. Please provide confirmation of your eligibility to indefinitely work or reside in the UK or Germany in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Safeguarding

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made.
We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK or Germany.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 23.59 (UK time) on Sunday, 9 June 2024

Interview and assessment dates:
➢ Remote assignment scheduled on Friday, 14 June (8.30-9.30 am UK time)
➢ First round interviews on Monday, 17 June 2024 (remote)
➢ Second round interviews on Wednesday, 19 June 2024 (remote, if required)

Social Research Associate

Role information

Salary: £33,000 - £38,500

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office at least twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions as Fair4All Finance is not a licensed sponsorship organisation. 

Role purpose

As we continue our exciting growth plans in 2024 to deliver on our ambitious goals and refreshed strategy, we’re looking for a for a dynamic, innovative, and evidence-led Social Research Associate to join our Systems Change and Impact team.

You will be joining a collaborative and purpose driven team overseen by a committed board. This pivotal role will suit someone with curiosity, excellent research and analysis skills, and an interest in the connections between health, wellbeing, impact, and life events. 

Our team is drawn from a range of backgrounds spanning leaders and changemakers from across the financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Some key responsibilities

· Identify research areas which will contribute to the development of fair, affordable and appropriate financial products and services

· Evaluate primary data to draw customer insights with the ability to work quickly on a diverse range of topics and to draw out the highlights and key findings and present them in a compelling manner to a range of stakeholders

· Research report writing including the development and maintenance of a list of key statistics and data points that can be used by the entire Fair4All Finance Team to justify and support our work and priority areas and be responsible for updating the statistics in our “State of the Market” presentations

· Contribute to our impact reporting by identifying data points, statistics and markers to assess progress against defined targets

· Support the commissioning and management of external partners to deliver research priorities

About you

You will have:

· A strong and demonstrable empathy for the experiences of people in vulnerable circumstances

· Curiosity and an interest in the impact of politics on people’s lives, life chances, and abilities to play a full role in their communities and society

· The ability to collaborate effectively, both within the team and with external partners

· The ability to deal with complexity and occasional uncertainty

· The desire to seek continued learning and development

· The initiative and be a team player – and take the initiative to support colleagues and suggest solutions

· The ability to thrive working in a small team, occasionally working alone, but never in isolation.

You will also share our passion for our mission to increase the financial resilience of people in vulnerable circumstances.

To be successful, your experience and capability will Include:

· The ability to analyse and interpret both quantitative and qualitative primary data

· Professional experience in social or customer research

· To have managed or held primary responsibility for consulting or research projects

· Knowledge of different research methods and the ability to apply these to varied settings 

· To be able to present complex information to key stakeholders and team members in a clear and helpful way

· A degree in a social research, social policy or a related field, or work  experience in other research fields 

Desirable experience and capabilities

It would be great if you also have:

· Experience working with partners to collectively work towards systems / policy change

· Experience in research and designing solutions for specific minority ethnic groups

· Understanding of communities of place and interest in those that face disadvantage, particularly in relation to financial products and services

· Knowledge of and experience working with Office for National Statistics, Financial Conduct Authority and other public databases

· Good understanding of statistical tools such as SPSS, Stata, and/or R, and Excel

Why work at Fair4All Finance

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.

We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Our Benefits include:

Financial Security:

· Pension, group life assurance, critical illness, and income protection, family leave

· Wellbeing:

· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.

Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.

When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.

Applications

· Please apply through Applied by 12th June 2024 at 12.00pm

· Interviews will be held on W/C 24th June 2024

After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title – Administrative Assistant (Training and Events)

Contract - Permanent

Hours – 35 hours

Salary - £24,890.32

Location – Based in London, hybrid of office and home working

About the role

Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.

We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.

To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.

About CoramBAAF

We part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care.  We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.

The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector

About the Coram Group

CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best practice in the support of children and young people. Our vision is that every child and family has the care and support they need to thrive. We champion what matters most for children, creating better chances, and a brighter, happier future.

Closing date: 4pm Thursday 13 June 2024

(Please plan to be available for the interview date)

Interview date: Wednesday 19 June 2024 at our office in Bloomsbury, London

(This will include skills tests as well as an interview, please allow about 2 hours)

CoramBAAF is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

AtaLoss helps bereaved people find support and wellbeing, through its award-winning UK wide signposting website, and by equipping churches in community support, in particular The Bereavement Journey® peer group support programme offered by hundreds of churches across the UK.
 
Do you have drive and creativity? Do you have excellent marketing/fundraising skills? Do you want to see culture changed so that we can show the difference that bereavement support can make to lives? 

Apply to join us at an exciting time of growth and development. We are based in Chichester. We are open to remote working and part-time/flexible options. Salary £35,000-£40,000.