Floating employment specialist jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.

Sounds great, what will I be doing?

This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user's situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals. Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life.

The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security. Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation's aims.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users. Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches.

In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns. The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role:

For someone trying to move forward after contact with the criminal justice system, safe housing can be the turning point that changes everything. As a Housing Advice Worker, you’ll be part of Single Homeless Project (SHP’s) Pan London Housing Advice and Interventions Service, delivered in partnership with St Mungo’s and the Ministry of Justice, helping people on probation find clearer, safer routes away from homelessness and housing crisis.

Based in Brent, with work connecting into designated London boroughs, you’ll work closely with Probation Services to support clients to sustain their current accommodation or secure new housing where needed. Day to day, you’ll hold a caseload, complete strengths-based assessments, explore housing, financial, employment and wider support needs, and build practical plans that turn pressure and uncertainty into clear next steps. You’ll also identify risks and safeguarding concerns, keep accurate case records, liaise with housing providers and specialist agencies, and work alongside partners such as probation and police to help people access accommodation and opportunities that are safe, realistic and sustainable.

This is a Monday to Friday role in a friendly, supportive and high-performing team that is serious about the difference good housing advice can make. At SHP, you’ll be supported to grow your knowledge of housing, homelessness and criminal justice practice, build confidence in multi-agency working, and develop your career in a values-led organisation where your work has real purpose every day.

About you:

• You understand that housing advice can be life-changing, and bring either experience in supported housing, floating support or a relevant qualification, alongside a working knowledge of housing legislation.
• You can hold your nerve when situations are complicated, emotionally charged or fast-moving, keeping people’s safety, choices and next steps at the centre.
• You know how to get things moving through strong partnership work, building the kind of relationships with agencies, services and professionals that open doors for clients.
• You care about delivering a service that feels human, purposeful and high-quality, where people are informed, respected and supported to take more control of their future.
• You’re organised, self-motivated and ready to manage a varied caseload, balancing competing priorities without losing sight of the person behind each case.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 14th June at midnight

Interview date: Tuesday 23rd June online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check and probation vetting to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.