Framework jobs

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
• Conducting person-centred assessments with those who self-present at the service for support
• Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness. 
• To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
• To work with partner agencies to provide joint support to service users where appropriate
• To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
• You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
• You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About The Role

We’re looking for a reliable and enthusiastic Fundraising Assistant to join the team at Poppyscotland on a 6 month fixed term contract. This is a hands-on role that would suit someone who’s organised, good with people, and interested in building experience across a wide range of fundraising activity. You’ll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events.

Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

From answering supporter enquiries and preparing materials, to updating systems, managing stock and helping with income processing, your day-to-day work will be varied and busy. You’ll also help support people who are raising money for us whether they’re doing something on their own, taking part in one of our events, or joining a national campaign. You’ll be a key point of contact, helping them feel supported and appreciated throughout their journey.

There’s also an admin side to the role, including maintaining accurate records, producing thank you letters, raising purchase orders and working with the Finance team to make sure everything is up to date. Attention to detail and a confident approach to using systems like Excel, Outlook and databases will be important.

You don’t need to have done it all before we’re looking for someone with a positive attitude, a willingness to learn, and the ability to manage their time well. A full UK driving licence is essential as occasional travel will be part of the job. If you like working as part of a friendly team and want to be part of something meaningful, we’d love to hear from you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

The normal place of work for this post is New Haig House, 66 Logie Green Road, Edinburgh, EH7 4HQ. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools. Your People Manager will determine the requirements of this based on Poppyscotland policy.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Job Description attached to our direct advert.

Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.

Closing Date: 10th August 2025
Interview Date: 14th August 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.

You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.

We offer:

• £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
• Flexible hours and hybrid working
• A values-led, inclusive team culture
• A chance to make a genuine impact in a small, growing charity

• Role overview

• Financial Management and Bookkeeping

• Maintain accurate financial records using QuickBooks Online.
• Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
• Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
• Manage accounts payable including invoice approval workflows, payment runs, and supplier records.

• Reporting and Analysis

• Produce and circulate weekly budget holder reports, resolving any variances or queries.
• Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
• Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.

• Gift Aid and Compliance

• Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
• Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
• Ensure compliance with financial policies, procedures, and relevant legislation.

• Team Collaboration and Stakeholder Engagement

• Act as the main finance contact across departments, supporting budget holders with financial queries.
• Provide finance induction and support to new starters.
• Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
• Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.

• Systems, Processes and Improvements

• Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
• Ensure secure and well-organised storage of financial records, in line with retention policies.
• Support and supervise the Finance Assistant, including line management, development, and training as needed.

• Other

• Provide ad hoc financial support to the Director of Finance and Operations.
• Be adaptable and open to change in line with the charity’s strategic growth and development plans.

Team Leader (Nights) (Mental Health) - Recovery House 

Location: Alum Rock, Birmingham 

Salary: £27,259 per annum 

Hours: 38 hours per week (Nights) 

Recovery House is a new and innovative service our client are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector. 

This post is central to the smooth running of the 24/7 Recovery House. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at our client, the role contributes to effective communication between operational staff and management 

About the role 

The Team Leader will support the Recovery Support Workers in providing continuous and safe delivery of support at the Recovery House and always ensure high quality and person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and provide appropriate information to managers when requested. 

You will provide direction, management, and support to the delivery team of 13; which include 4 Waking Night Staff, and a Peer Mentors. Ensuring that safe levels of staffing is always provided and we deliver on the aims of crisis intervention and prevention. 

This role requires organisation and problem-solving skills as well as the ability to work under pressure, and skilful in developing strong relationships with a range of people be able to hold on to a vision for the future rooted firmly in values and the principles of recovery. 

You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents. 

This role will work variable night shift patterns, shared with the other Team Leader. 

About you 

Our client's ideal candidate will have experience of working and managing a team, with knowledge and commitment to the Recovery model of mental health support. You will have the ability to delivery services within a values framework, with excellent communication skills and the ability to collaborate with others. 

You will have a good working knowledge of safeguarding and be able to deal with issues regarding this. You will be able to make safe and informed decisions, whilst working either independently or in consultation with others. 

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. 

The successful candidate must be able to start on 1 September 2025 once all onboarding checks have been completed. 

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Our client's people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Thursday 7th August 2025

Interviews will take place week commencing Tuesday 12 August 2025 

The British Academy – the UK’s national body for the humanities and social sciences – is seeking a Training and Development Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network Leadership and Development SHAPE Programme.

The role

The ECRN Training and Development Manager will work closely with the Head of ECRN and the ECRN Training and Development Officer to deliver the British Academy Early Career Researcher Network (ECRN) and Wellcome Leadership and Advancement SHAPE Programme. This involves overseeing the design and delivery of training content, managing budgets and payments, and coordinating logistics across both online and in-person activities.

You will contribute to the development and implementation of efficient working systems, policies, and processes and work collaboratively with the Head of ECRN to troubleshoot and resolve operational challenges.

With responsibility for leading the planning and delivery of training programmes and workshops, as well as managing programme budgets and overseeing payments, you will also implement monitoring and evaluation frameworks to track impact.

You will be responsible for line managing a Training and Development Officer. You will also need to coordinate logistics and delivery across virtual and regional formats for the Leadership and Advancement SHAPE programme.

The T&D Manager will support the continuous improvement of operational systems and working practices and liaise with training facilitators, regional partners, and other external providers and internal colleagues across the Academy to ensure alignment and impact.

The ideal candidate for this role will bring extensive experience in training programme management, budget oversight, monitoring and evaluation, and team leadership in an office or organisational setting. Strategic planning, resilience, and effective problem-solving are essential, along with the ability to manage competing priorities with confidence.

We are looking for an excellent communicator, skilled at fostering collaborative relationships with internal and external stakeholders and committed to inclusive, responsive working. A thoughtful and proactive approach will be key to success in this role.

Please note that the position involves travel between ECRN regional locations to support in-person delivery, alongside regular online engagement.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.

Terms and conditions

The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.

For further information and to apply, please visit our website via the Apply button.

Closing date: Noon on 18 August 2025.

We welcome applications from people of all backgrounds in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship

In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.

You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.

Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.

Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.

You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.

You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.

You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.

Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.

The Team Leader will focus on:

· Increasing organisational capacity, extending our reach and reducing waiting times.

· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.

· Developing the AQS framework to improve and ensure the quality of work.

· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.

· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.

· Supporting our Irish Traveller work to ensure all residents can access our services. 

· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.

Key Responsibilities:

· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager

· Provide regular individual supervision to each team member

· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.

· Lead on attaining the Advice Quality Mark.

· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.

· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.

· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.

· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.

· Manage a restricted caseload

· Maintain accurate and timely case records and ensure follow-up actions are completed.

Organisational Responsibilities

• To ensure you fully embrace ICCM’s values in all your work.
• To promote the work of ICCM.
• To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
• To attend, chair and participate in team meetings.
• To participate and engage in supervision and appraisal provided by the manager.
• To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.

It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Employment Specialist to play a pivotal role in our Camden service.

Sounds great, what will I be doing?

To inspire people with complex mental health conditions to progress, and to gain and sustain paid employment.  The Senior Employment Specialist will support clients directly by managing a caseload and will also support and develop the wider IPS team. The Senior Employment Specialist will work across the local NHS secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with complex mental health conditions, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it's important you are aware of the potential impact this may have on your own mental wellbeing.

The Senior Employment Specialist will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have a minimum of three years' experience in employment services, preferably utilising the Individual Placement and Support (IPS) model. They will demonstrate a strong understanding of the mental health recovery framework and possess a proven track record of successfully placing individuals with barriers to employment into suitable roles. Excellent networking and employer engagement skills are essential, along with a deep understanding of the support needs of people with mental health conditions in securing, returning to, or retaining mainstream employment. Additionally, the candidate should have relevant knowledge and experience of working within a health or social care setting.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Various locations across the Liverpool area

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice QualityStandard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take actionfor themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Requirements

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

● OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience ofachieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literatewith the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

About us

The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.

About The Role

We’re looking for a motivated and organised Volunteer Development Officer to help shape and support the volunteer journey at Poppyscotland on a 6 term contract. You’ll play a key role in recruiting, training and retaining volunteers across the country, ensuring they feel supported, informed, and recognised every step of the way.

Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

This is a varied and rewarding role where you’ll deliver engaging communications, develop resources and training materials, lead on volunteer recognition initiatives, and support national recruitment campaigns. You’ll manage key data and reporting, provide guidance to colleagues on effective volunteer involvement, and champion compliance with best practice and legal standards. You’ll also be central in ensuring our volunteers feel part of something meaningful, with opportunities to gather feedback and make real improvements based on insight.

If you’re confident working with people, skilled in juggling competing priorities, and have experience in volunteer coordination, recruitment or supporter engagement, we’d love to hear from you. A full UK driving licence is essential, as you’ll be expected to travel across regions to attend events, deliver training and meet with volunteers. This role would suit someone proactive and empathetic, who thrives on building relationships and making a difference. Join us and help create an outstanding volunteer experience that supports our mission and strengthens our work across Scotland.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

The normal place of work for this post is New Haig House, 66 Logie Green Road, Edinburgh, EH7 4HQ. Under our Future Working framework, you will primarily be working remotely or travelling as required. However, you will be expected to attend the office one day per week. Your People Manager will confirm specific arrangements in line with Poppyscotland’s policy.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see Job Description attached to our direct advert.

Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.

Closing Date: 14th August 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Director of Care is a key leadership role responsible for the strategic development, operational management, and continuous improvement of patient care services within the Mary Stevens Hospice. Ensuring the highest standards of palliative and end-of-life care are delivered in line with regulatory requirements, national best practices, and the values of the hospice. Working closely with the CEO and the Senior Leadership Team, the Director of Care will provide visionary leadership, fostering a culture of compassion, excellence, and innovation in patient care.

They will take the role and responsibilities as the registered manager for the hospice and its regulated activities in accordance with the Care Quality Commission (CQC).

The postholder will act as the Director for Infection Prevention.

DUTIES AND RESPONSIBILITIES

· As the Registered Manager, you will ensure that all legislative requirements of the Care Quality Commission are adhered to within the necessary timeframes, maintaining outstanding ratings where possible.

· Develop and implement the hospice’s care strategy in line with the organisational vision.

· To lead on the delivery of care strategies to always ensure outstanding standards of patient care and safety.

· Ensure compliance with regulatory bodies, including the Nursing and Midwifery Council.

· Chair the Infection Prevention committee and report to the Senior Leadership Team any actions required.

· Monitor and be responsible for quality assurance and governance standards across all clinical services.

· Lead the development and implementation of policies, procedures, and quality assurance frameworks.

· Ensure hospice compliance with local and national standards and ensure that regular audits of all care services are carried out and improvements in practice are instigated as needed.

· Attend regular Trustee meetings as a member of the Senior Leadership Team providing reports as requested.

· Provide the CEO with information on clinical operational issues and any risks to service delivery with recommendations for action, in a timely manner.

· To develop and maintain collaborative working relationships with external stakeholders, including the Integrated Care Board and commissioning bodies, to influence palliative care provision across Dudley and the wider community.

· Represent the hospice at local Place and End of Life meetings as required.

· Provide strong leadership, support and supervision across the clinical and supportive care teams maintaining professional and ethical standards.

· Manage and monitor clinical effectiveness, ensuring continuous quality improvement.

· Management of direct reports by providing support, supervision and advice through regular 1:1s and annual appraisals fostering a developmental culture and consistently applying the hospice HR policies and procedures as appropriate.

· Being a role model and advocate for the hospice values of Care, Compassion and Kindness. 

· Provide inspirational leadership to clinical teams, ensuring a culture of professional development, well-being, and engagement.

· Support and mentor clinical managers, fostering a collaborative and high-performing environment.

· Champion staff training and development, ensuring adherence to best practices and regulatory standards.

· Participate in the development of the hospice’s education programme both internally and externally.

· Work with senior colleagues to monitor cost efficiencies and cost improvement opportunities.

· Represent the hospice at regional and national forums, influencing policy and best practices in palliative care.

· Develop strong relationships with commissioners, donors, and external healthcare organisations to ensure service sustainability.

· Work with the CEO and Finance Director to manage care budgets efficiently.

· Ensure optimal use of resources while maintaining high standards of care.

This is not an exhaustive list and you may be required to carry out other reasonable tasks to support the smooth running of the hospice. 

PERSON SPECIFICATION

Essential

Educated to degree level in related healthcare field

Registered health professional

Leadership qualification/ or demonstratable leadership experience

Excellent IT skills-Excel, Word, MS Office

Minimum of 5 years’ post registration experience

Excellent leadership skills

Knowledge of healthcare sector

Experience of leading infection prevention practice

Strong knowledge of CQC and other regulatory requirements

Evidence of advanced communication skills

Excellent interpersonal skills

Enhanced DBS 

Desirable

Experience in a palliative care environment

Non-medical prescriber

Face-to-Face Fundraising Area Manager
Reference: JUL20254890 
Location: Flexible within Lancs 
Salary: £30,075.00 - £32,108.00 Per Annum 
Hours: Full-Time, 37.5 hours per week. Weekend work will be expected as part of the role 
Contract: Permanent.

About the Role

As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Lancashire and Cumbria with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.

This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.

You will be expected to visit Leighton Moss Reserve frequently as well as off-site venues between Lancs and Cumbria.

Key Responsibilities:

• Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
• Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
• Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
• Travel & Flexibility: You will be expected to visit Leighton Moss Reserve frequently as well as off site venues between Lancs and Cumbria - A full UK driving licence is essential - Weekend work will be expected as part of the role.

What We’re Looking For:

• Proven experience in face-to-face fundraising and managing high-performing teams.
• Strong leadership skills with the ability to inspire and develop team members.
• Excellent communication and interpersonal skills.
• Knowledge of ethical fundraising practices and relevant codes.
• Ability to plan, organise, and think strategically.
• Comfortable giving and receiving feedback.
• Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
• Familiarity with the RSPB’s mission and values is highly desirable.

Benefits:

• Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
• Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
• Flexible Working: Hours tailored to suit individual circumstances
• Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
• Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
• Pension: RSPB matches contributions up to 7%.
• Green Benefits: Cycle to Work scheme and green loans.

Additional Information:

• Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.
• To reach the right candidate we are willing to cover relocation costs for this role.

Closing date: 23:59, Sunday, 10th August 2025 
We are looking to conduct interviews for this position from W/C: 11th August 2025.
We reserve the right to close this advert at any time once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

RSPB are committed to ensuring our workforce reflects the communities they serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups.

This role will require completion of a DBS in addition to the standard pre-employment checks.The RSPB is an equal opportunities employer.

This role is covered by the Rehabilitation of Offenders Act 1974.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract..

No agencies please.

JOB TITLE: College Principal
REPORTING TO: Chief Executive Officer
ROLE PURPOSE
The Principal provides overall institutional leadership for Waverley Abbey College, locally, nationally and internationally. They are also the steward of its spiritual and strategic health, including: 
> Strategic direction and planning to develop Waverley Abbey College as Waverley Abbey Trust’s education ministry, ensuring our ethos and theological framework is safeguarded.
> Direction to the existing faculties and development of new products in line with the strategic plan.
> Leadership on all regulatory and partnership matters.
> As a member of the Executive Team, contribute to the strategic direction and delivery of Waverley Abbey’s mission .

ROLE PROFILE AND ACCOUNTABILITIES
1. College Leadership
> Provide spiritual and strategic leadership to all aspects of College life.
> Lead and cultivate the culture of the College.
> Develop a strategy and plan to achieve the Waverley Abbey mission & vision, ensuring annual operational and business plans are delivered for each department of the College.
> Promote and foster a quality conscious culture and staff committed to forming learners and graduates of academic excellence and deep personal spirituality and formation.
> Ensure that the College theology is in line with the ethos and values of Waverley Abbey, and that Waverley Abbey ethos and values are informed and enriched by our theology.

2. Relationship Management
> Be accountable to the CEO, Exec, Advisory groups and Board.
> Constructively drive the development of the College within the wider Waverley Abbey vision.
> Ensure that Board, CEO and Exec are fully informed on all areas of risk affecting the College.
> Innovate and develop partnerships with external stakeholders to effect the vision and mission of Waverley Abbey, and growth of the college, establishing and fostering healthy relationships with likeminded institutions, scholars and business leaders throughout the world.
> Participate in and extend the integration and relationship of the College with 24-7 Prayer for the larger vision for Waverley Abbey.
> Engage with church leaders, para-church organisations, donors and other key stakeholder groups to develop the mission of the College, ensuring staff are similarly engaged.
> Ensure both the national and international profile of the College is enhanced, extended and protected.
> Manage relationships with all relevant external bodies including DfE, Universities, QAA and OfS.

3. Business Development and Student Pipeline
Ensure the College is profitable and has high student satisfaction ratings
by:
> Increasing brand awareness of Waverley Abbey College nationally first and then internationally (working closely with marketing) .
> Delivering quality and excellence in all products and services to students and potential students.
> Establishing and managing efficient and effective enrolment systems to maximise student enrolment onto all courses.
> Ensuring pricing of courses is always competitive and profitable.
> Regularly reviewing product offering and ensuring excellence, and meeting market demand .
> Developing new products that attract and serve students nationally and internationally (especially 20-40 year olds) .
> Thinking global, acting local and putting digital strategy first.
> Developing and implementing strategic relationships with partners and Church networks to drive volume in student pipeline.

4. Research Direction, Course and Learning Development
> Strengthen and extend a committed learning, development, innovation and research environment throughout the College.
> Build the reputation of the College for research and learning development that is relevant, influential and world class .
> Establish the College as a research centre within its HE offerings, that is fit for purpose as a future University.
> Establish a pathway to degree awarding powers.
> Establish credible routes to new courses, HE and non-HE.

5. People
> Lead the College Senior Leadership Team and develop a high performance culture .
> Recruit and appoint senior staff and oversee standards for recruitment of faculty, senior managers and other key roles.
> Oversee the development and implementation of an effective workload allocation model .
> Monitor and foster ongoing professional development of all staff.
> Ensure that staff performance reviews are effective and that senior staff achieve their KPIs .
> Ensure faculty are focused on student and learner development.

6. Financial Performance
Ensure the College operates in a financially profitable way, on a sustainable
basis.
Take a proactive role in the financial management of College ensuring an
operating surplus vs budget.

15 hours per week / £33,795 per annum, pro rata / permanent / Hybrid - working pattern to be discussed at interview.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Established in 1996,is a BACP accredited school counselling service covering Sussex and Surrey.

We are recruiting for a creative and dynamic qualified counsellor to join our team of therapists as a Community Counsellor based in Horsham. We are seeking someone who has experience working with children and young people between the ages of 11-18 years old. 

Our counsellor’s offer assessments and counselling sessions to children and young people within the newly commissioned ‘blended’ tier 2 Counselling Service for young people aged 11-18 with mild to moderate mental health difficulties. The role represents the operational face of the service in community settings and the post holder will be required to support children / young people accessing provision within the emotional well-being pathway

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

Qualifications, knowledge, and experience

We are recruiting a qualified counsellor, who has experience working with children and young people, delivering face to face counselling and carrying out assessments with young people to include working with high risk and complex issues. You will have a graduate or post-graduate level Counselling Diploma, or equivalent, and a minimum of two years post-qualifying experience. You will also need to be BACP Registered/Accredited or registered with another recognised professional body (e.g. HPC, UKCP). You will be able to work within the framework of an 6-session model and carry out individual assessments, offer face-to-face counselling or online counselling and group work to children and young people.

The successful applicant will have experience of managing risk, with effective communication around safeguarding procedures. You will also have experience of multi-disciplinary team working and knowledge of local statutory and voluntary agencies. You will also have experience of using electronic database for case management notes and administrative tasks to include monitoring and evaluation. 

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 17 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.