About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns

• understand their rights

• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.

About the role

Over the last three years we have grown our advocacy and user involvement service across London, taking on more public sector contracts in new London boroughs and offering a wider and more diverse range of services to the most vulnerable and disadvantaged groups.

We now offer services across low, medium and high secure forensic units including Broadmoor Hospital; we have London-wide NHS England services and are part of an exciting personal health budgets pilot project. We have built a solid reputation for delivering high quality services and have a strong track record of winning public sector bids.

Our new three year income plan builds on this success, with a focus on diversifying our funding streams. Our target includes growing our income from trusts and foundations by 17% over the next three years to £550,000. We are now looking for an exceptional and experienced trust and foundation fundraiser with a solid track record of winning new business from these funding sources.

You will work with our Head of Business Development to raise funds, generate income, making sure our fundraising activities meet annual targets, raise our profile and enhance our reputation in line with our values.

Key responsibilities

• Identify, qualify and develop income opportunities from trusts and foundations, in line with our income plan, strategy and values.

• Research, develop and maintain new relationships to secure funding.

• Write tailored, inspirational high quality applications and project reports addressing grant-making priorities or requirements,as specified.

• Identify gaps and niches in the market that are in line with our core strengths and competencies.

• Liaise closely with senior managers and staff to plan and develop the strongest possible proposals and build relationships.

• Evaluate the effectiveness of each application and make sure we embed a continuous improvement cycle into all fundraising activities.

• Evaluate, monitor and report back to donors in a timely fashion on projects which have been funded.

• Record details of applications made, funding pledged and forecast income.

• Input and update information on our CRM database.

General responsibilities

• Participate in team meetings and training.

• Participate in personal, team and organisational development.

• Make sure our corporate identity is kept to, all legal requirements and fundraising regulations are met.

• Keep to our policies, including health & safety, and risk regulations.

• Uphold our mission, vision, and values.

• Carry out other projects and tasks as needed.

Person specification

Essential:

• Excellent verbal and written communication skills.

• Excellent interpersonal skills. Good at working with a wide variety of people including commissioners, service users and colleagues.

• Proven record of securing six-figure donations from trusts and foundations.

• Ability to combine seeing the big picture with an eye for detail.

• Solutions focused self-starter with an ability to thrive in a busy environment – focusing resources and prioritizing areas with the greatest impact.

• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

• Willingness to promote The Advocacy Project in line with our mission, vision and values.

• Commitment to ongoing professional development.

  Desirable:

• Relevant professional qualification and affiliation.

• Evidence or commitment to ongoing professional development.

• Understanding of the issues faced by vulnerable and disadvantaged care groups, such as mental health, learning disability, dementia.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

How to apply

Send your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification.

Upload your application via our website:

Could you inspire funders to support our vision where people with a learning disability that live in Croydon are valued equally, listened to and included?

An exciting opportunity has arisen to join Croydon Mencap’s enthusiastic team.
This permanent role will have primary responsibility for raising both core and restricted income from charitable trusts, grants and statutory funders – as well as inspiring local people to support their local charity.

Fundraising has rarely been so important or so challenging, so for the first time we are employing a professional fundraiser to establish this role and bring in additional funds.
This will enable us to run our current services as well as expand the range of support we provide.

Croydon Mencap has a fantastic team who will willingly provide you with the all the information you require to identify fundraising opportunities and submit high quality bids.
The people we support are fun to be with and great ambassadors for the charity that supports them to live active lives.

Community and Trust Fundraiser -

Salary: £9,952 (£24,882 pro-rata for 15hrs per week),
plus 3% employers contribution to pension scheme after satisfactory completion of 3 months in post.

Hours: 15 hours per week.
The post involves occasional evening and weekend work for which time off in lieu will be given.

Reports to: Chief Executive Officer

Location: Thornton Heath office (working from home/office in accordance with COVID19 UK Government guidelines and Croydon Mencap risk assessments)

For further details of Croydon Mencap and the services we provide please view our website

Deadline for applications: 24th August 5pm

Interviews: 1st and 3rd September

For more information and an application pack please contact Jo Ramsay, or download the pack below

Please return the application form, E&D form and DBS consent form to Jo Ramsay by the closing date

Our Senior Grants Fundraiser will lead the grant fundraising team to generate income for all areas of the organisation.

As our Senior Grants Fundraiser, you will be responsible for managing effective grants fundraising to support all programmes of work, developing strong relations with funding partners, and securing income to achieve our annual income plan.

To be successful in the role you will drive forward Trees for Cities’ grants fundraising, working closely with the teams to develop applications that are tailored to meet the needs of our urban forest and school programmes and fit closely with funder objectives, leading on large, multi-year applications as required.

This is a permanent role for an ambitious, individual to build upon our strong track record of grants fundraising. It is an opportunity to develop new funding relationships and secure vital funds to grow the breadth of our work programmes as we strive to meet the challenges of a global climate crisis. 

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity that focuses on planting urban trees in cities worldwide.  We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

We seek a highly-motivated, confident individual to join our Development Team. The person we are looking for has proven experience in grant fundraising, a passion for urban trees and healthy cities, together with strong organisational, inter-personal and communication skills. 

This is a full-time position based in Kennington, London SE11.

HOW TO APPLY

Please visit our website to view a full job descriptio. Download and complete the application form and submit by email to with the subject heading ‘Senior Grants Fundraiser’.

We are inviting applications on a rolling basis and urge candidates to apply at their earliest convenience. We reserve the right to close the appointment if a candidate is appointed.

If you are shortlisted for interview, you will normally be contacted within one week after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.

Closing date: Sunday 9th August 2020 at 11.30pm 

We’re looking for a proactive individual with community fundraising and volunteer management experience to join us as a Regional Community Fundraiser and help us maximise our local fundraising activities.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our hugely successful Income Generation division, Shelter’s Community Fundraising team is a new and, currently, small team but with big plans to grow our numbers to have Regional Fundraisers in 12 cities across England and Scotland. Community Fundraising is a key part of Shelter’s long-term fundraising strategy and investment is being made available to fund it. We have recently appointed a new Head of Community Fundraising and are now seeking to expand our team of Regional Fundraisers – it’s a great time to join us.

At Shelter we are committed to tackling systematic inequalities and currently we are looking to increase the diversity within our Fundraising team. We would particularly welcome applications from anyone with a BAME background or considers themselves to have a disability.

About the role
Implementing a new community fundraising strategy in London and the surrounding areas is just one of the challenges we’ll expect you to rise to in this high profile role. Essentially, you’ll be responsible for raising the profile of the organisation and attracting new loyal and regular supporters. That means shaping and developing your geographical area and local community to establish a tangible relationship with Shelter and its work. It also means providing a high standard of stewardship to add value to current and new Shelter fundraisers and volunteers. Working in the best interests of the charity by contributing to wider fundraising teams' goals whenever possible will be important too. Put simply, you’ll do everything you can to generate more income and attract new long-term supporters. 

About you 
To succeed, you’ll need a proven relevant background, including working within community fundraising, volunteer management and a demonstrable track record of meeting and exceeding financial targets. We’ll also be looking for experience of reporting using Raisers Edge or a similar database. Customer focused, commercially aware and results-driven, you have a creative and innovative approach and will be able to start and build relationships and to effectively tell the story of why people should support Shelter’s fight to end homelessness and bad housing. What’s more, you’re not afraid to challenge the status quo and try new ideas when appropriate. Proficiency using Microsoft Office applications is also required, as is a full UK driving licence.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Major Gifts Fundraiser
Norwood 
£35,525
Stanmore
Full-time, Permanent

Norwood has been proudly serving the community for 225 years and is the largest Jewish charity in the UK supporting vulnerable children and their families, children with special educational needs and people with learning disabilities and autism. 

Every day our multidisciplinary teams and dedicated volunteers make an invaluable difference to people's lives. 

The Major Gifts Fundraiser will be responsible for managing an existing portfolio of major donors and building relationships with potential new major supporters to Norwood. You will cultivate the charity’s major donors ensuring long term relationships and engagement with their activities.

The postholder will also be jointly responsible, with the Head of Events, for income to corporate and major donor events.

Along with your fundraising credentials you will also need to be able to demonstrate an understanding of the UK Jewish community. This is not just the values, traditions and beliefs that underpin both family and communal life but also how these shape the character and patterns of philanthropic giving by the community.

Applications are in the format and CV and Supporting Statement.

Given the current crisis we are experiencing a high volume of applications for the active searches we are managing at the moment. We regret that it is impossible to provide a detailed individual response to each application received. If you do not hear from us within 7 days of the advertised closing date, please assume that your application is not being taken forward to the selection stage.

Contract: Full-time, Permanent (flexible, part-time and fixed term applicants are all welcomed, remote working arrangements will also be considered).

About us

CCLC, part of the Coram group of charities, is an independent charity working in the United Kingdom and around the world to protect and promote the rights of children, through the provision of direct legal services; the publication of free legal information online and in print; research and policy work; law reform; training; and international consultancy on child rights. CCLC was founded in 1981 and has over 30 years’ experience in providing legal advice and representation to children, their parents and carers, and professionals throughout the UK. CCLC’s Legal Practice Unit specialises in community care law, immigration and asylum law, child and family law and education law. We hold legal aid contracts to deliver legal services in each of those areas.

Our Community Care team represents children and young people in need of support from social services and other public bodies, often as a result of their status as refugees or asylum seekers, being victims of trafficking, facing abuse, homelessness, immigration detention, or managing with disability, physical and mental health problems. We are dedicated to promoting and protecting children’s rights, through both our case work and our involvement in wider projects. The team works closely with colleagues in the immigration, family and education law teams, as well as collaborative working with other organisations within the Coram group, including Coram Voice advocacy service and the Migrant Children’s Project.

Job Role

CCLC is currently looking to expand our experienced and dedicated Community Care team based in our London office. We are looking to recruit up to two exceptional solicitors (at least one of which must be at supervisor level solicitor, alongside another solicitor who may be newly qualified) together with an experienced paralegal.

We are looking for committed and passionate team members with good knowledge of community care and public law, current policies and legal aid.The successful applicant will be supported by a close team of colleagues within CCLC’s Legal Practice Unit, and provided with significant opportunities for learning and personal development.

The successful applicant for the senior solicitor job position will have extensive experience of running a diverse community care/public law claimant case load, including all stages of judicial review litigation, and will demonstrate a solid commitment to upholding the rights of vulnerable children and young people.

The senior solicitor will be expected to also have considerable experience supervising others and meet the Legal Aid Agency’s supervisor requirements.

Flexible working arrangements, including part-time hours and remote working, will be considered. We will also consider applications from applicants who desire a fixed term contract of at least a year on a maternity cover basis.

To apply, please click on the 'apply now' button to be redirected to the application form.

Please note CVs will not be accepted as we only accept completed application forms.

Closing date for applications: 23:59, Friday 7th August 2020

Interviews: Week beginning 10th August 2020

Coram Children’s Legal Centre is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to the safeguarding of children and will require the successful applicant to undertake an enhanced check from the Disclosure and Barring Service.

Registered charity no. 281222.

“Enter The House of St Barnabas - A public-minded private members’ club in London is demolishing stereotypes” – Dazed and Confused

Our mission is to break the cycle of homelessness.

We deliver our mission through our Employment Academy, through which participants experience a holistic programme of long-term support, helping them secure good work, a good home and a good network. When this programme is in progress, participants take on work experience throughout the House, in the club spaces and in our offices. The HoSB team act as professional buddies to those in office-based roles, working closely with them to provide skills training and to set a positive example of ways of working. This one to one support throughout the programme, and our wider club community of members and supporters, provides a supportive environment in which our participants can challenge themselves to change their lives.

Underpinning our Employment Academy is our vibrant member’s club based in our grade 1 listed building, right in the heart of Soho. Our member’s club further deepens our impact by:

• Providing a network for our participants of supportive mentors, employers and friends

• Offering a training ground for those returning to work through real-world work placements in hospitality and office-based roles

• Convening creative conversations across sectors and disciplines working to break the cycle of homelessness

We fund our work through the profit we make from membership and private hire, combined and matched with fundraising.

In order for our model to work, we aim to run an outstanding private members club; bringing together a diverse community of creative people who care about social change. We want them to experience high quality food and drink, a personalised service and an engaging offer of culture and events that entertain and enlighten.

We have exciting plans for the future. We intend to create a new entry point for those already in work but who want to progress from a first job after homelessness to “good work”, with better pay, more regular hours and better prospects for promotion, and we intend to increase provision through our accommodation pathway. To do this we will need to grow our commercial income from both the club and private hire (including a potential building development project). We also want to better use the skills and connections of our community of members and supporters in pursuit of our aims.

Job description

We are looking for a proven and commercial fundraiser to develop and implement our income strategy and strengthen our income forecasting systems. You will be joining us at an exciting time, with a new CEO in place and an ambitious five-year strategy. This is a unique business, with a focus on entrepreneurialism amongst the team to drive both charitable and commercial income ambitions. Despite the short-term challenge of Coronavirus, we aim to grow our income from £2.1m to £3m by 2025, in order to underpin our strategic ambition. You will work closely with senior staff and colleagues across the organisation to build on our current fundraising and earned income track record and maximise and manage this income growth. You will lead a small and talented team and have the opportunity to shape and develop their skills. Specific responsibilities include:

· Develop a sustainable income strategy across earned and fundraised income stream

· Grow our Fundraised Income

- Build and deliver a strong Trusts & Foundations pipeline, growing our Trusts & Foundation income over three years (19-20: £400k)

- Build on our Corporate membership and sponsorship programme (19-20: £85k)

- Consolidate and grow our individual giving programme (19-20: £160k)

- Build a Major Donor Programme (19-20: £40k)

- Identify and explore new income streams that support our strategy

-  Scope and deliver a major capital appeal (to commence 2022)

· Consolidate and manage our Private Hire income

- Oversee private hire income of c£400k per year

- Evolve our private hire strategy and pricing structure as required, create innovative solutions to navigate a COVID landscape, with an increase in private hire and a decrease in larger events and drinks receptions

- Work with our membership and club teams to ensure private hire income targets are balanced with member experience and mission

- Lead on new wedding strategy to bring bespoke events to the house

· Establish and maintain income forecasting systems

- Build and maintain robust systems to manage income risk

- Work closely with our Head of Finance to accurately forecast and review all income streams monthly

· Develop new and maintain corporate partnerships

- Create a strategic plan to grow corporate partnerships and maintain existing client relationships

- Lead on client relationships to build innovative projects that help to profile the work that we do and add value to the organisation

- Support with corporate comms and membership strategy to ensure that clients are well serviced

· Play a leadership role in the House as a member of our Management Team

- Lead and develop your direct reports to become a high performing team

- Plan and budget aligned to our annual cycle

- Foster and encourage collaboration across the House of St Barnabas

- Present and report to the Board of Trustees as required

- Act as an ambassador for the House of St Barnabas with stakeholders

- Comply with HoSB health and safety, safeguarding and compliance policies

- Role model HoSB values and ways of working across The House of St Barnabas

Although this role sits within the Engagement team, all staff contribute to the delivery of the overall strategy. In addition to your specific role responsibilities you are expected to contribute to the whole House culture and to work in line with our values: Encouraging, Creative, Fair and Inclusive. We value collaboration across the organisation and at times you will be required to carry out duties to support and compliment other teams’ goals.

Person specification

Essential

· A track record of growing fundraised income across Trusts and Foundations, Corporates, Major Donors and Individual Giving to in excess of £1m per annum

· A track record of managing earned income and driving earned income growth in excess of £100k per annum

· Proven ability to establish and maintain income forecasting systems

· Outstanding communication and written skills

· Proven track record in developing new corporate partnerships, with examples of how you have built relationships or grown income with a commercial focus

· Up to date knowledge of fundraising best practice and regulation, including GDPR

· Ability to nurture and develop junior talent into high performing fundraisers

· A passion for our mission and model

· Strong commitment to diversity and inclusion

· Able to work on own initiative without high levels of supervision

· Able to critically evaluate and reflect on own performance

· Comfortable using and adapting to new technology

· Reliable, with a willingness to work flexibly and work outside of office hours

Desirable

· Experience of managing event spaces or private hire

· Experience of managing a significant capital appeal

· Experience of balancing commercial imperative with delivering mission

What we can do for you – why working with us is great

· 33 days per annum holiday (including Bank Holidays)

· 35 hour working week

· Flexible working in line with business needs, with core hours between 10:00 – 16:00

· Half a day extra leave for your birthday so you can celebrate in style

· Autoenrollment into pension

· Attending our amazing graduation ceremonies

Please send a CV and covering letter (maximum 2 sides of A4) outlining how you meet the requirement of the person specification.

We are seeking an experienced fundraiser, with knowledge gained working across fundraising streams to be responsible for all elements of voluntary income with the exception of corporate fundraising.

You will be an excellent writer, and have great attention to detail. You will be skilled at analysing financial spreadsheets and developing budgets. You will be confident meeting donors and representing Carers UK externally. You will have the ability to build new income streams, identifying opportunities in our current portfolio and have the practical experience to deliver results. You will want to develop your own team, and have some experience of building and managing teams. You will be results orientated, and believe in celebrating success and having fun at work.

ABOUT THE ROLE

This is an exciting and challenging new role at SurvivorsUK to support us to secure the funding required to meet the growing need for our services.

We are looking for a passionate and dynamic fundraiser with broad experience including individual giving, major donors, events, trust and foundations and corporate partnerships.

The successful applicant will be responsible for developing various strands of our fundraising activity and will work alongside the CEO and management team to seek out opportunities to raise our income.

PURPOSE

• To grow and diversify SurvivorsUK’s income generation.
• To work alongside the CEO to develop and implement fundraising strategy.
• To oversee on a day-to-day basis and further develop all fundraising streams for the organisation.

RESPONSIBILITIES

Fundraising

• To work with the CEO and the management team to identify areas within the service which would benefit from more resources as well as developing new innovative projects.
• To work with the CEO to develop all fundraising activity.
• To support the CEO in developing and implementing fundraising strategy on an ongoing basis.
• To identify new fundraising opportunities.
• To work with the Communications Officer and the Outreach Worker to develop fundraising campaigns.

General Duties

• Be responsible for administrative functions associated with the role
• Deputising for the CEO where appropriate with funders.

SurvivorsUK is an equal opportunities employer.

PERSON SPECIFICATION

Experience and skill

• Some experience of fundraising from individual giving, community fundraising, major donors, events, trust and foundations and corporate partnerships.
• Desirable: experience of fundraising for therapeutic services.
• Desirable: some understanding of the experiences, needs and impact of rape, sexual abuse or assault on men, non-binary and trans people whether as a child or adult.
• Demonstrable commitment to equal opportunities, with a non-judgemental approach to helping men, non-binary and trans people

• A commitment to pursuing professional excellence, personal development and learning.
• A commitment to developing and maintaining the organisational ethos
• A commitment to supporting and developing staff as individuals and as a team

To apply: Please send a CV and cover letter of no more than 800 words outlining how you meet the criteria in the job description. 

Are you a strong all-rounder in fundraising with specific strength in individual giving? Can you inspire and motivate donors and fundraisers to engage with the organisation more often and more deeply? If so, this is an exciting opportunity to join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial Spondyloarthritis. We want to build on our fundraising success and develop a stronger and more diversified income base to secure the funds to deliver our vision.

You will have a good mix of relationship, communications and technical skills. You will develop existing and new propositions, products and audiences, and deliver creative supporter journeys that build long-term loyalty and value. A natural relationship builder, you will work across all areas of fundraising.

If this sounds like you, then please get in touch. We would love to hear from you. You will need to submit your CV together with two-page cover letter explaining your interest in the role - don’t forget to address the person specification in your letter. Deadline for applications 9am on 11 August. Interviews will be held on 25 August. For further information, and to submit your application, contact Katie Lyall. 

The Benefits

• Salary up to £40,000 p.a.
• Employer pension contribution of 10%
• 25 days annual leave plus 3 days leave between Christmas and New Year
• Flexible working
• Time off in Lieu scheme
• Death in Service benefit to loved ones

Thank you for your interest in NASS!

We are looking for a fundraiser and digital engagement specialist to take on this exciting role of Digital Fundraising Manager within our Public Engagement Unit.

For almost 40 years, across nearly 50 countries, Action Against Hunger has led the global fight against hunger. We save the lives of children and their families. We are there for them before and after disaster strikes. We enable people to provide for themselves, see their children grow up strong, and build prosperous communities. In 2018, Action Against Hunger reached over 21 million people.

You will be comfortable taking responsibility for new projects and to work closely with the Individual Giving, Public Fundraising and the Data and Supporter care teams, to lead on digital acquisition of new supporters. You will lead on the development of our Public Engagement strategic plans for digital donor acquisition to inspire and engage new audiences.

You will have experience in setting up digital acquisition campaigns to become sustainable recruitment flows to grow supporter numbers. You will be passionate about digital marketing and have significant experience in one of the following fundraising disciplines: individual giving and/or mass marketing.

You may be working at Manager level or looking for your next step in your career and brimming with ideas to build on our digital fundraising portfolio. We are looking for a flexible team player with great communication skills who is innovative, detail-orientated and is equally comfortable analysing fundraising data or composing engaging fundraising calls to action.  You are comfortable working with a wide range of stakeholders, being collaborative but also able to lead on ideas when necessary.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Supporter Services team ensures that our donors, fundraisers, campaigners and volunteers have the best possible experience supporting Crisis. The team is at the heart of what Crisis is doing to end homelessness – keeping our supporters with us to achieve our goal.

About the role

As one of our Supporter Services Assistants, you will be joining the Supporter Services team at an incredibly exciting time. The Christmas period is always our busiest period, and you’ll play a crucial part in making sure our supporters receive an excellent experience however they interact with us. While you are part of our team we will ensure that you receive thorough training and ongoing development, and you’ll gain a deep insight into charity fundraising, supporter care and how we as an organisation are working to end homelessness. We’re really looking forward to hearing from you! 

About you

To be successful in this role you will share our belief in the importance of excellent, personalised supporter care. You will be able to communicate effectively over the phone and in writing, tailoring your approach to each and every supporter. You will need to be at ease with using a customer relationship database (we use Raiser’s Edge). Our team relies on each other to bring about the best outcomes for our supporters by sharing our experiences, learning and developing together. You will love working in a busy environment and be great at multi-tasking.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

• Mandatory pension scheme, with an employer contribution of 8.5%

• 25 days’ annual leave which increases with service to 28 days

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. Please address points 2, 4, 5 & 6 only from the Person Specification in your supporting statement. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 16 August 2020 (23:59)

Interviews will be held on 25th or 26th August 2020 (including a short test)

We value diversity, promote equality and encourage applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

For more information about our work or to see our work in action, please visit our website.

 
Registered Charity Numbers: E&W1082947, SC040094

Flexible location

Closing date: Monday 17th August 2020 at 11.30pm 
Interviews: Thursday 20th and Friday 21st August 2020

We’re looking for a well-organised and outgoing individual with experience of working within projects teams in a fundraising, events or marketing environment join us as a Community Fundraising Coordinator and help us develop our fundraising offering.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our hugely successful Income Generation division, Shelter’s Community Fundraising team is a new and, currently, small team but with big plans to grow our numbers to have Regional Fundraisers in 12 cities across England and Scotland. Community Fundraising is a key part of Shelter’s long-term fundraising strategy and investment is being made available to fund it. We have recently appointed a new Head of Community Fundraising and are now seeking to expand our team – it’s a great time to join us.

At Shelter we are committed to tackling systematic inequalities and currently we are looking to increase the diversity within our Fundraising team. We would particularly welcome applications from anyone with a BAME background or considers themselves to have a disability.

About the role
As part of our Community Fundraising National Relationships team, you’ll be responsible for helping to develop and deliver new and existing mass activity products and stewarding supporters. Assisting with the evaluation and reporting of those products will be important too, as will creating and designing materials such as posters, fundraising packs etc. And, when we need someone to help develop, write and review Community Fundraising procedures or ensure databases and evaluations are accurate and up-to-date and income is coded correctly, again, we’ll count on you.

About you 
As well as a proven relevant background, you’ll need experience of using databases. (we use Raisers Edge) and proficiency using Microsoft Office applications. Commercially aware, customer focused and creative, you’re great at starting and building relationships and have the communication skills to effectively tell the story of why people should support Shelter’s fight to end homelessness and bad housing. What’s more, you’re not afraid to challenge the status quo and try new ideas when appropriate. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Our Fundraising and Communications team is seeking to grow, and with a new strategic cycle beginning in 2021, we are looking for a Trusts and Foundations Manager to help us build on our current success in securing income from Trusts and Foundations.

Action Against Hunger is a global humanitarian organisation that takes decisive action against the causes and effects of hunger. We save the lives of malnourished children. We ensure everyone can access clean water, food, training and healthcare. We enable entire communities to be free from hunger.

The successful candidate will work in partnership with the Head of Philanthropy and take a leading role in shaping, coordinating and delivering our Trusts and Foundations strategy. You will be responsible for managing a portfolio of existing Trusts and Foundations, which in 2019 delivered income of over £900k, whilst playing a pivotal role in developing this fundraising stream. We are looking for a skilled and dynamic candidate who is a self-starter, highly motivated and passionate fundraiser.

If you love building relationships, and excel at stewardship and donor care, this is a role in which you will thrive. You’ll need to be a creative, innovative and adaptable communicator, confident both in your written and verbal skills, and with a track record of excellent account management of High Value donors. With ownership of the Trusts and Foundations pipeline, you will bring experience of securing significant gifts and identifying new opportunities for growth. As well as developing external relationships, we’re looking for a solution-orientated team player who is able to work effectively across internal functions and with colleagues based around the globe.

Whilst this position is advertised as full time and based in our London office, for exceptional candidates we are willing to consider flexible working arrangements including home working, compressed hours and/or part-time hours.