Fundraising administration officer jobs
About the role:
As a key member of the Supporter Services team, you will be responsible for the following areas. This role is central to ensuring the accuracy and integrity of our income processing and giving the best to our supporters.
Donation Processing and Financial Accuracy: Handling donations, analysing bank statements, managing direct debits, and ensuring gift aid/GDPR compliance.
Supporter Communication: Responding to enquiries on the phone and in emails, sending thank you letters and receipts.
Database integrity: Maintaining accurate database records that support the Finance and Supporter Engagement teams.
About you:
You will be passionate about delivering excellent supporter care and committed to continuous improvement. Attention to detail is essential, as is the ability to work flexibly and collaboratively within a team. You’ll be keen to improve our systems and processes, and confident in handling financial and database-related tasks. Experience in customer service or supporter care is desirable, and a willingness to learn and grow in the role is key.
Why this role matters:
This role sets the standard for supporter care within the organisation. You’ll be on the front line of building and maintaining relationships with our supporters and churches, ensuring every interaction reflects our commitment to showing our supporters how valued they are.
If you’re someone who thrives in a detail-oriented, mission-driven environment and wants to make a meaningful impact—we want to hear from you!
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
Grants Support Officer | Swyddog Cymorth Grantiau
**This is a bilingual description, please scroll down for the English**
**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**
Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.
Swydd: Swyddog Cymorth Grantiau
Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn.
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol
Yngl n â’r rôl
Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.
Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.
Bydd rhai o’ch prif ddyletswyddau yn cynnwys:
- Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
- Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
- Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben
Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.
Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.
Amdanoch chi
Bydd gennych chi:
- Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
- Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
- Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
- Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
- Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
- Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson
Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.
Pam gweithio i’r mudiad
Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.
Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.
Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.
Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.
Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.
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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.
Position: Grants Support Officer
Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum.
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable
About the Role
This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.
The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.
Some of your main duties will include:
- Speaking with potential grant applicants to determine how we may be able to support their activity
- Working as part of a team to complete assessments on grant applications
- Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver
You will also have opportunities to work with other teams and funders.
This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.
About You
You will have:
- Experience using operational systems and processes, including online databases and grant management systems
- Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
- Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
- Good numerical skills with experience working with financial data and using Microsoft Excel functions
- Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
- Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently
The ability to communicate in Welsh is also desirable.
Why work for the organisation
Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.
This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.
The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.
Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.
Applications submitted in the m
Note: We do not accept CVs or applications via external websites. Please apply through our website.
Are you passionate about enriching the university experience for students? Do you excel in supporting student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.
As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.
In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.
You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.
The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy.
Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.
Furthermore, a deep commitment to our values - especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.
Please read the full role profile before applying, as well as our guide to recruitment.
Feel free to use AI to clarify and organise your ideas; please don’t copy-paste AI-generated answers or let it replace your voice. Read our short guide on using AI in applications: UMSU Guide to AI use .
The client requests no contact from agencies or media sales.
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
We are seeking a Counselling Manager to lead our clinical services. This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.
If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team, then please do get in touch.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.
If you are looking at the next step in your career into management, whilst making a real impact on women's and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge relevant to this post.
Closing date: 30 September 2025.
Interview date: w/c 6 October 2025.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.We are looking for a creative storyteller with a passion for bringing powerful stories to life to join our marketing team and help showcase the incredible impact of our charity.
In this exciting role, you’ll create high-quality videos, photography, and interviews that highlight the work of our hospital, staff, and supporters. Working closely with our Digital Marketing Manager, you’ll produce inspiring content for campaigns, our website, and social platforms, ensuring our supporters feel connected and engaged. You’ll also step in to cover social media activity when needed, keeping our online presence strong and consistent.
We’re looking for someone with proven skills in video and photo production, editing, and digital storytelling, who is comfortable interviewing people and working with sensitive stories. If you’re organised, creative, and ready to make a real difference by helping us share our impact with the world, we’d love to hear from you.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
Closing date: Midnight on Monday 29 September
Interview date: Thursday 16 October
The client requests no contact from agencies or media sales.
Salary: Grade 1.2 - £24,570 per annum pro rata + excellent benefits including 30 days holiday and flexible working
Location: Sheffield
Part time: 15 hours working Wednesday and Friday from 8.45 am to 5pm. Please note this working pattern is not negotiable owing to the needs of the service
Contract:Permanent
Closing date: Sunday 28th September 2025 at 11.30pm
Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.
About the role
You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.
About you
With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
- We work together to achieve our shared purpose
Please note, your application will not be accepted without a supporting statement.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Malaria Consortium is recruiting for a Business Development Officer to join our team in London, UK.
Malaria Consortium seeks a Business Development Officer. The role is a crucial position that supports the Business Development (BD) team to effectively deliver its remit to mobilise resources for Malaria Consortium’s work through a variety of tasks. This is an exciting role for an early-career professional looking to build their experience within global health and international development whilst working in an exciting and fast-paced team on a variety of projects. The postholder will support effective information sharing and administration of the BD team and help it to efficiently respond to arising opportunities.
The successful candidate will have:
- A degree in development studies, public health, business administration or similar, or equivalent work experience
- Writing and/or editing experience, particularly bid proposals
- Academic and/or work experience in international development
- Experience working in business development or fundraising
- Fluent in verbal and written English.
- Right to work in the UK
To apply for this position you will need to have the right to work in the UK, we are unable to sponsor a visa for this position.
We are currently hybrid working and staff will be required to work in the London office at least four times a month.
The client requests no contact from agencies or media sales.
About A4ID
Advocates for International Development (A4ID) is a global charity that believes in the power of the law to drive positive change. A4ID facilitates partnerships between the world’s leading law firms and legal professionals and organisations working towards the UN Sustainable Development Goals (SDGs). Our work ensures that the rule of law and access to justice are integral to sustainable development efforts worldwide.
Purpose of the Role
The role of the Project Officer – Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.
A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.
To Apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw specific examples from your professional life in the Cover Letter.
If you have any queries about the role, please contact the Chief Operating Officer.
Closing date for applications is 21 September 2025.
This is a new and exciting opportunity for an experienced, hands-on Business Development Manager to join a growing social enterprise at a pivitol moment of national growth. You’ll lead on securing income through contracts, tenders, grants, and traded services, taking full ownership of the business development function from prospecting to proposal, and from pitching to handover.
This is not an entry level role. We’re looking for someone who already knows how to build and run a successful business development function and is excited to apply that experience in a purpose-led context. You’ll be leading the full income generating process from identifying opportunities and pursing them to writing compelling bids, building relationships, and converting leads into sustainable revenue. You will also be comfortable with the administration that comes with working with funders.
Role Context: You won’t be managing a team (yet), so we’re looking for someone who’s confident working independently; equally comfortable with research, writing, relationship management, and seeing things through to delivery. You’ll work closely with our CEO (who also leads operations), our Marketing Officer, and our Project Administrator to ensure the income you generate is aligned with our mission and deliverable by our team. As we prepare to launch our new qualifications, this role will play a central part in helping Junction Point CIC expand from a strong regional foundation to national reach.
Key responsibilities: As Business Development Manager, you will:
- Lead the development and implementation of Junction Point’s business development strategy
- Proactively identify and pursue new income opportunities across contracts, grants, and traded services
- Write high-quality tenders, funding bids, and proposals that reflect our values and offer
- Build and maintain a strong sales pipeline using CRM tools (to be introduced)
- Track and report on conversion rates, income secured, and pipeline progress
- Represent Junction Point at sector events and networking opportunities
- Manage relationships with commissioners, partners and funders from first contact to deal close
- Work with the CEO and Marketing Officer to shape offers, pricing and marketing strategy
- Coordinate smooth handovers to delivery teams and maintain accountability through contract start-up
- Contribute to strategic planning, forecasting, and organisational growth
Read the full description in the attachment and contact us for an application pack.
FAQs:
- No, you don't need to be based in the North East but you need to be willing to travel for meetings
- Yes, when we say flexible working - we mean it, tell us how 30hrs p/w equivalent works best for you.
We equip changemakers with the skills, confidence and connections to create lasting impact.



The client requests no contact from agencies or media sales.
Are you a purpose-driven leader who's ready to shape lasting impact?
Charity People are thrilled to be partnering with Headway North Staffordshire to recruit a strategic and inspiring Chief Executive Officer for this brilliant local charity, which supports adults living with acquired brain injuries to rebuild their independence and reconnect with their communities.
This is a rare opportunity to take the helm of an incredibly impactful organisation, working alongside a passionate and dedicated team to guide the charity into its next chapter and beyond.
Salary: £50,000 per annum
Contract: Permanent, full-time, 35 hours per week
Location: Hybrid working with a minimum of 3 days per week at the centre in Cobridge, Stoke-on-Trent
Benefits: 28 days annual leave (inc bank holidays), free meals on site, free parking, 3% NEST pension, Employee Assistance Programme, free on-site gym
Culture: Collaborative and values-led
About the charity
Headway North Staffordshire supports adults whose lives have been changed by an acquired brain injury. From helping people re-learn daily tasks, to providing access to therapies, or simply offering a place where individuals feel understood, they deliver support that often isn't available through statutory services.
Now celebrating their 40th anniversary, they are proud of the difference they make through specialist therapies (physiotherapy, occupational therapy, counselling and speech and language therapy), tailored day services at their centre, community outreach, peer support groups, and practical advice for families. Their holistic approach enables people to rebuild confidence, regain independence, and reconnect with their communities.
About the role
As CEO, you'll be responsible for the strategic leadership, operational delivery, and long-term sustainability of the charity. Working closely with the Board of Trustees and senior team, you'll steer Headway North Staffordshire through a changing health and social care landscape, ensuring they remain responsive, resilient, and impactful well into the future.
Your key priorities will include:
- Leading and empowering a small, committed senior team across service delivery, fundraising, operations, and administration
- Driving forward a bold and sustainable strategy for growth and impact
- Strengthening income generation and nurturing relationships with key funders
- Ensuring financial oversight, compliance, and good governance
- Championing the charity externally and building partnerships with local stakeholders, communities and the wider Headway network.
About you:
They are looking for a collaborative, emotionally intelligent leader with a genuine connection to their mission. You'll bring both strategic vision and practical delivery skills, ideally grounded in a therapeutic, health, or social care setting.
You'll likely have:
- A track record in senior leadership within a charity, health, therapeutic, or social care environment
- The ability to turn strategic vision into practical, sustained delivery
- Experience managing teams and developing a positive, inclusive culture
- Financial acumen and experience overseeing budgets and income streams
- A confident, thoughtful communication style with the ability to influence and inspire
This role will suit someone who thrives in a close-knit environment, understands the challenges and opportunities facing small charities, and is motivated to guide a dedicated team making a life-changing difference every day.
To hear more and find out how to apply, please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: 9am, Wednesday 1st October
First stage interviews: Monday 20th October
Second stage interviews: Tuesday the 4th & Wednesday 5th November
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
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Support the securing of income opportunities by providing financial information for bids, grants, and applications.
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Work with project leads and the senior team to ensure the effective management of funds, including tracking and reporting expenditures.
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Develop and deliver financial performance information to assist the senior team and trustees in running the charity, providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.
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Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes.
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Support the Director of Services, to manage and review contract rates to ensure competitiveness and maximize income generation.
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Manage the year-end independent examination by liaising and engaging with the external auditor.
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Monitor and evaluate Hooyo Eas Food Enterprise & Chicksand Preschool Business Model.
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Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.
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Produce accurate monthly/quarterly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast.
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Manage the complete payroll process through QuickBooks and submit relevant deductions.
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Complete monthly payments to HMRC, and year-end submissions in a timely, proactive and accurate manner and deadlines are met.
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Manage accounts receivable and payable, ensuring authorised bills and invoices are recorded and processed on time.
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Enhance income streams, such as registering for Gift Aid and VAT etc.
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Ensure adherence to legal and regulatory requirements, identify and manage financial risks.
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Undertaking administrative tasks as required, being hands-on and fostering a collaborative working environment.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Deputise for Director of Service and the CEO when necessary including attending meetings and preparing and presenting reports.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Support/seek new business opportunities, develop, and draft funding bids, and produce and lead on tender responses, and produce progress reports For the fundraising team.
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Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
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Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues.
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Participate actively in strategic planning process in the following ways:
- Leading /inputting on the planning and development of projects (both existing and new); and
- Proactively alerting staff and trustees to potential opportunities and threats to the charity.
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Lead on the delivery of a sustainability plan, evidenced by Monitoring and evaluations outcomes.
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Oversee designated project budgets for services and produce reports related to these.
The client requests no contact from agencies or media sales.
We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.
The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.
This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic events officer for a high-profile national charity . You will be supporting the events teams over a busy period , engaging, and stewarding challenge event participants and working with the special events team on an awards ceremony. Supporting across teams on all events administration, and projects they are all working on .
Hybrid working 2 or 3 days in their London Office
The Role
Creating digital communications to event attendees
Setting up and taking actions for project meetings
Admin processes, such as raising invoices, managing guest lists on database.
Event Day prep, including ordering and packing materials
Venue sourcing for future events
Event Administration for a variety of teams
The Candidate
Events experience in the charity sector , challenge or special
Excellent organisation skills with strong attention to detail and the ability to multi-task
Excellent communicator, confident in communicating with different audiences through written, verbal and face to face communication.
Project Support
Strong IT skill
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.