Fundraising administration volunteer roles

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

Do you want to make a difference to vulnerable pets lives? Would you like to join a team providing practical support to keep pets with their owners in times of need? We are looking for volunteers to help support our Pet Food Bank activity. You'll use your attention to detail, organisational and communication skills to help our food banks provide support to the pets that need it most.

Why we want you

Sick, injured and homeless pets have relied on Blue Cross for help since 1897. Each year, thousands of dogs, cats, small pets and horses turn to the charity’s animal hospitals, clinics and rehoming services for treatment and support.

Our Pet Food Banks provide practical support to pet owners during financial crises, by distributing donated pet food via food banks in the local community. Our food banks can be the key to helping owners to keep their much-loved pets. Our Donations Assistants help manage the incoming donations and preparation of food for distribution. All this adds up to keeping more pets with their families. We would love you to join us and help us help more pets and people in need.

What you will be doing

• Organising donations as they come in and regular stock taking to keep track of the food we have available
• Checking use by dates on donated pet food
• Preparing packages of pet food and pet items to be given out to our pet food bank clients or to send to other local food banks for distribution
• Liaising with external food banks and organising deliveries of pet food to meet demand
• Using excel and our database to record the activity of the food bank
• Ensuring any stock overflow is collected for distribution to other Blue Cross coordinated food banks
• You can choose to combine this role with any of our other pet food bank roles if they are also available at your chosen location

The skills you need

• Competent, team player and self-motivated
• Friendly and with a professional approach
• Attention to detail
• IT literacy
• Good communication skills
• Used to dealing with a variety of people from different backgrounds

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need
• You’ll be helping more pets and people in need

Disclaimer

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

About Trans Celebration

Trans Celebration is a trans-led, grassroots human rights and community organisation committed to celebrating and advocating for trans and gender-diverse individuals across the UK. Through monthly campaigns in fashion, art, and beauty, we aim to educate, inspire, and create inclusive spaces where trans and non-binary people can thrive.

We're growing our creative team and looking for a passionate Graphic Design Volunteer to help us tell our story visually and make a meaningful impact through design.

Job Summary

The Graphic Design Volunteer will play a key role in supporting our marketing and communications team by producing high-quality digital and print content. You’ll contribute to everything from social media visuals and web graphics to campaign logos and video editing. If you’re creative, detail-oriented, and excited about trans empowerment, this is a great opportunity to build your portfolio while supporting a vital cause.

Key Responsibilities

• Design graphics and visual assets for use across print, web, and social platforms.

• Assist with maintaining and updating our website and blog (WordPress).

• Help develop and adapt branding materials, including logos and campaign identities.

• Collaborate on creative assets for events, awareness campaigns, and fundraising initiatives.

• Support the creation and editing of short-form video content.

• Maintain version control on design collateral.

• Participate in creative brainstorming sessions and contribute to the visual direction of campaigns.

• Assist with additional creative and administrative tasks as assigned.

What We’re Looking For

Skills & Competencies:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere Pro is a plus).

• Experience with WordPress for website edits and updates.

• Strong written and visual communication skills.

• Understanding of design for both digital and print formats.

• Basic knowledge of video production and editing.

Personal Attributes:

• Organised, detail-oriented, and dependable.

• Ability to manage multiple tasks and meet deadlines.

• Creative thinker and team player with a proactive mindset.

• Passion for trans rights, inclusion, and community activism.

• Comfortable working independently and collaborating virtually.

• Willing to learn, take feedback, and adapt quickly.

Work Environment

• on-site in person

• Flexible working hours with project-based tasks.

• Collaborative, supportive, and inclusive team environment.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter outlining your interest and relevant design experience.

• A current CV or resume.

• A portfolio of recent design work (PDF or link).

We are looking for new Trustees to join our brilliant Board!

Hope at Home is a growing and ambitious charity established in January 2018 (Charity no 1176802) which works to provide safe homes for survivors of modern slavery and human trafficking in the UK.

We are at an exciting phase of growth and development and are particularly looking for motivated, committed people with experience of:

• Lived experience of modern slavery or human trafficking, homelessness or the asylum & immigration system.
• Working knowledge of immigration / housing law.
• Working knowledge of marketing.
• Working knowledge of or experience in HR.
• Experience in developing a Major Donor programme or philanthropic support.

We are seeking to improve, amongst other things, the skill set and competencies of the board and the visible diversity of the board to ensure we more accurately reflect the make-up of the people that we serve. We will provide a full induction and training for any new Board member, including those with no previous experience of being a trustee.

For more information on the role and how to apply, please download our Trustee Recruitment Pack. 

BRANCH TRUSTEE – TREASURER

RSPCA Lincs Mid, NE and Lincoln

Are you passionate about animal welfare? We are looking for an enthusiastic person who understands charity finance to support us in our mission to prevent cruelty, promote kindness and alleviate the suffering of animals.

We are looking for someone to volunteer as a Branch Treasurer for our **Lincoln Mid, NE and Lincoln Branch.** This role would play a vital role in supporting the Branches affairs so that it is governed and managed effectively, whilst continually having animal welfare at the forefront of their mind.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Treasurer

•  Implement and maintain sound financial systems.
• Take a lead role in ensuring the committee set annual financial budgets and plan the branch income and expenditure.
• Provide a written financial report for every branch meeting.
• Liaise with auditors/independent examiners regarding the production of the annual branch accounts and the treasurer’s report.
• Maintain control of all bank accounts as authorised by the committee.
• Execute and operate branch committee financial decisions and act as branch co-signatory. Maintain control over all branch paying-in books and receipt books and to ensure their correct use.
• In the absence of a branch box secretary, to assume responsibility for the branch network of collection boxes.
•  Arrange payment of the annual branch contribution to the appropriate RSPCA fund.
• Coordinate financial control of all branch fundraising activities.
• Make quarterly VAT returns to headquarters promptly.
•  Ensure the production, monitoring and annual review of the branch’s financial risk management strategy in accordance with the charity commission’s requirements.
•  Liaise with branch officers, branch support specialist and Branch finance co-ordinator on Financial affairs as necessary and alert them immediately to any possible difficulties or irregularities.
•   Ensure the retention and safekeeping of all branch financial documentation for the appropriate time as set by the charity commission.

What we are looking for in a volunteer:

• Time Commitment: You will be able to commit to attending monthly committee meetings, each lasting approximately three hours.
• Financial Oversight: Between meetings, you will carry out key financial responsibilities including preparing financial reports for the committee, monitoring the annual budget set by the trustees, and ensuring financial activities align with agreed targets.
•  Professional Qualifications: You will hold, or be actively working towards, a recognised professional finance qualification such as CIMA or ACCA.
•  Charity Finance Knowledge: Ideally, you will have experience within the charity sector, with a strong understanding of areas such as Gift Aid, Charity Commission reporting requirements, and the management of restricted funds.
•  Financial Systems Experience: Proficiency in using financial software is essential, with experience in Xero being highly desirable as it is the platform currently in use.
• ·Regulatory Compliance: You should have a sound working knowledge of HMRC regulations, including PAYE, Employer’s National Insurance contributions, and VAT rules applicable to charities.

What we can offer you as a volunteer Branch Treasurer

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
•   A way to expand your professional and personal network through working with like-minded people.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our trustee roles are subject to an informal interview and opportunity to meet the board, which comprises of 12 members. We will ask you to provide contact details for two referees. Trustees are required to be, or be willing to become, members of the RSPCA, supporting the values and mission of this respected charity.

What are Serving Community Teams? 

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel and their families in the UK and overseas. 

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provides emotional, practical and financial support to the serving community. Our Chair is the key part of the team, coordinating the activities of volunteers to ensure financial stability and a safe and effective volunteer service. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will collaborate with the other SCT volunteers to support them in their roles as well as working with employees in the Serving Community Support Team to ensure the functions of the SCT run well, are documented appropriately, and reported on annually. 

Why we want you

Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers, working together to raise SSAFA’s profile, ensuring those who need support receive it. If you would like to lead and develop a SCT, we’d love to hear from you. Our SCT Chair is the key player, coordinating the activities of the volunteer team to deliver beneficiary support and ensure a safe, effective and financially stability SCT. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will support your SCT volunteers in their roles as well as working with employees in SSAFA’s Serving Community Support Team to ensure the functions of the SCT are run well, documented and reported on annually.

What you will be doing

• Leading the volunteer team, ensuring SSAFA’s values, policies and procedures are followed.
• Being an ambassador for SSAFA, building positive relationships with the chain of command, local SSAFA branches and services, welfare services and other key stakeholders.
• Working closely with your volunteers to establish an annual plan of activities to include fundraising, awareness raising and support.
• Having oversight of all the functions of the SCT, ensuring beneficiaries receive effective support, and volunteers have an opportunity to regularly meet regularly.
• Reporting on the activities the SCT undertakes and their impact, ensuring annual reports are submitted.
• Promoting the work of SSAFA and the SCT, highlighting case studies and good news stories to employees in the SSAFA PR team and Serving Community Support Team.
• Being available to consider any grant applications when received.
• Working closely with employees in the Serving Community Support Team, building on volunteer recruitment and and sharing best practice.

The skills you need

• Friendly and approachable with effective IT and communication skills.
• Empathy and understanding of the challenges that the serving community can face.
• Experience of successfully leading a team.
• Understanding of the importance of boundaries and confidentiality.
• Skilled at reporting on activities, achievements and impact and an understanding of the importance of volunteers and employees working together.
• Non-judgemental approach when working with beneficiaries.
• A willingness to adhere to all relevant organisational policies and procedures.

What's in it for you

• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and at job interviews.
• Receive support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Requirements 

Volunteers need to be a minimum of 18 years old.

Time commitment 

This role would suit someone who would like to volunteer a few hours each week. SSAFA’s Serving Community Support Team are always available should you wish to discuss this further.

Support 

Full training is provided for this role, with some e-learning modules online. You will be supported by SSAFA’s Serving Community Team Manager and Serving Community Support Team. 

SSAFA Values 

For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them. 

After making an application 

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

What are Serving Community Teams? 

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel and their families in the UK and overseas. 

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provides emotional, practical and financial support to the serving community. Our Chair is the key part of the team, coordinating the activities of volunteers to ensure financial stability and a safe and effective volunteer service. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will collaborate with the other SCT volunteers to support them in their roles as well as working with employees in the Serving Community Support Team to ensure the functions of the SCT run well, are documented appropriately, and reported on annually. 

Why we want you

Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers, working together to raise SSAFA’s profile, ensuring those who need support receive it. If you would like to lead and develop a SCT, we’d love to hear from you. Our SCT Chair is the key player, coordinating the activities of the volunteer team to deliver beneficiary support and ensure a safe, effective and financially stability SCT. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will support your SCT volunteers in their roles as well as working with employees in SSAFA’s Serving Community Support Team to ensure the functions of the SCT are run well, documented and reported on annually.

What you will be doing

• Leading the volunteer team, ensuring SSAFA’s values, policies and procedures are followed.
• Being an ambassador for SSAFA, building positive relationships with the chain of command, local SSAFA branches and services, welfare services and other key stakeholders.
• Working closely with your volunteers to establish an annual plan of activities to include fundraising, awareness raising and support.
• Having oversight of all the functions of the SCT, ensuring beneficiaries receive effective support, and volunteers have an opportunity to regularly meet regularly.
• Reporting on the activities the SCT undertakes and their impact, ensuring annual reports are submitted.
• Promoting the work of SSAFA and the SCT, highlighting case studies and good news stories to employees in the SSAFA PR team and Serving Community Support Team.
• Being available to consider any grant applications when received.
• Working closely with employees in the Serving Community Support Team, building on volunteer recruitment and and sharing best practice.

The skills you need

• Friendly and approachable with effective IT and communication skills.
• Empathy and understanding of the challenges that the serving community can face.
• Experience of successfully leading a team.
• Understanding of the importance of boundaries and confidentiality.
• Skilled at reporting on activities, achievements and impact and an understanding of the importance of volunteers and employees working together.
• Non-judgemental approach when working with beneficiaries.
• A willingness to adhere to all relevant organisational policies and procedures.

What's in it for you

• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and at job interviews.
• Receive support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Requirements 

Volunteers need to be a minimum of 18 years old.

Time commitment 

This role would suit someone who would like to volunteer a few hours each week. SSAFA’s Serving Community Support Team are always available should you wish to discuss this further.

Support 

Full training is provided for this role, with some e-learning modules online. You will be supported by SSAFA’s Serving Community Team Manager and Serving Community Support Team. 

SSAFA Values 

For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them. 

After making an application 

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Volunteer Drivers Needed or companisionship – GARAS (Gloucester)
Supporting Asylum Seekers and Refugees in the Local Community

At GARAS, some of our clients need extra support to attend important appointments, such as interviews, doctor visits, or meetings at unfamiliar locations. We are currently looking for compassionate and reliable volunteer transport worker to help with these transportation needs.

What the role involves:

• Accompanying clients to appointments

• Meeting clients at bus stops or transport hubs

• Using your own car to help clients access key services

Requirements:

• A full driving licence and access to a roadworthy vehicle

• Willingness to obtain business car insurance (GARAS can support with costs)

• A DBS check (provided and arranged by GARAS)

• A kind, respectful and non-judgmental approach

What we offer:

• Full support and guidance from the GARAS team

• Reimbursement of travel expenses at 45p per mile (petrol/diesel)

• Any necessary costs related to insurance upgrades will be supported

Location: Gloucester and surrounding areas
Time commitment: Flexible – based on your availability and client need

ONLY LOCAL APPLICANTS APPLY, NOT GARAS CURRENT CLIENTS PLEASE.

The Lyric Hammersmith Theatre is one of London’s leading producing houses. We produce world class theatre from the heart of Hammersmith. The Lyric is committed to being part of the community, and we believe passionately in excellence and integrity in everything we do.

The Lyric’s Nomination Committee is seeking a new Chair for Lyric Hammersmith Enterprises Ltd, who will also serve as a Trustee of Lyric. The subsidiary is governed by a non-executive Board of Directors, chaired by this role.  Lyric Hammersmith Enterprises is responsible the Lyric’s non-charitable trading operations including catering, hires and events. Our commercial income is critical to helping the Lyric achieve its artistic and charitable objectives.

We are looking for a Chair with influence and authority, strategic thinking and sound judgement with particular expertise in commercial operations and income generation. You will need to share a passion for our artistic work and our commitment to being an equal, diverse, inclusive and environmentally sustainable organisation.

This role will serve as a Trustee to the charity, joining the existing Board for an initial three-year term. Trustees support the Chair, Lorraine Heggessey, and offer their expertise and guidance to the Executive Team.

We are particularly interested in those who have a strong connection with West London.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it! 

We’re seeking friendly, reliable individuals who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! 

What you will be doing 

• Selecting, sorting, and pricing donated stock. 

• Chatting to customers, giving great service on the till. 

• Researching valuable and vintage stock. 

• Visual merchandising: creating eye-catching window and in-store displays. 

• Photographing and listing items for the online shop. 

This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers. 

The skills you need 

• We ask that you are reliable and on time for your volunteering 

• Full training and support is given for this role - no prior experience is required 

• Happy to be part of a team and collaborate effectively with others 

What's in it for you 

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered 

• Access to training and development 

• Grow your confidence and meet new people 

• Flexible volunteering schedules that fit your lifestyle 

• Free confidential support by the Retail Trust 

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people. 

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
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We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the Portuguese Red Cross in Sanguedo, Portugal. Placements dates are planned to start as soon as possible for: August 2025 – July 2026 (subject to visas).

You will be supporting projects aimed at helping the local community and promoting youth involvement in social and environmental activities, which will give you the chance to explore the different kinds of social action that the Portuguese Red Cross undertake in Sanguedo. This is a great opportunity to get involved in these projects and find out what you are interested in. The main thing we want to see is your motivation for this placement!

Typical tasks may involve:

• Assisting the Social department: by supporting Social Centre activities such as assisting teachers with activities for children aged 3 to 5, befriending and developing activities for elderly service users and attending classes at the Senior University.
• Assisting the animal care department: liaising with different organisations involved in animal care (shelters, zoo and farm); assist in cleaning spaces and the animals, provide food and other necessities, as required.
• Supporting promotion and administration activities: the branch offers a wide range of the activities to the local community, and volunteers will take a lead in promoting these activities and volunteering overall to increase youth social participation. Volunteers will also assist with administrative tasks including sorting donations, and gifting or selling activities.

Please note that only young people based in Wales can apply for this role. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience.

We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.